Veterinary Support Assistant Diploma

cpd
£100.00 BUY NOW

Veterinary Support Assistant Diploma Course

This course will give you an overview of the veterinary industry, the role played by Veterinary Support Assistants (VSAs), and the most common issues and challenges faced by those working in the profession.

It will equip you with the knowledge you will need to communicate effectively with other members of the veterinary team and further your career in this sector. Working as a VSA is a great way of making a real difference to the lives of sick and injured animals on a daily basis. However, the terminology and technical knowledge required to succeed as a VSA can seem intimidating to industry newcomers.

This course presents key concepts in animal care in a straightforward manner, so that you can begin your career with confidence. You will also obtain a working knowledge of key legislation necessary to keep you and your patients safe.

From administering first aid to routine surgery, you will learn what happens in the consultation rooms and operating theatres in a typical veterinary practice. The course addresses patient care at every stage of treatment, from diagnosis to surgery and post-operation recovery. It focuses primarily on the treatment of common domestic species, but the needs of exotic animals and horses are also addressed.

In light of the increasing emphasis on customer service within the industry, the course also examines the typical customer’s experience as they seek out the best possible care for their pet. Owners can become highly stressed when their beloved pet is ill, and this course contains practical advice for communicating effectively with customers facing emotional strain both in person and on the telephone.

This course will provide anyone looking to work as a VSA with a realistic insight into the workings of a veterinary practice and future options for career progression. It will also be of interest to anyone who wishes to learn more about animal care or further their knowledge of the veterinary industry in general.

What you will learn:

  • An introduction to veterinary medicine and job roles available within the industry
  • How to improve your chances of getting a job as a VSA and how to undertake further training once you have obtained a position
  • Health and safety issues that affect VSAs including the pieces of legislation addressing animal welfare and workplace safety
  • How veterinary patients are cared for and monitored by veterinary staff during their stay
  • An overview of animal welfare issues, including common ethical dilemmas and frameworks for making difficult decisions
  • Common terminology and equipment used by veterinary staff in consultations and during surgery
  • The most common procedures, including diagnostic tests, used in veterinary medicine
  • How to handle a variety of animal species, including cats, dogs, horses and small mammals
  • How emergency situations are handled, from initial assessment through to the administration of first aid and treatment
  • The role of customer service in a modern veterinary surgery and how a practice can establish a positive role within the wider community

Benefits of taking this course:

  • You can learn the material any place, any time, and at your own speed.
  • All you need is an internet-enabled device.
  • Content is presented as brief modules, making learning easy. Access to an online support system.
  • A complete overview of the issues faced by those working as VSAs in modern veterinary practices.
  • Affordable cost.

This course includes

24/7 Student Support

End of course certification

Lifetime access to your course

Compatible with modern devices

PLUS - Access to the exclusive New Skills Academy Study Group!
  • The key purposes and functions of a veterinary practice
  • A brief history of veterinary medicine
  • Why it is important to understand the role of each member of a veterinary team
  • An overview of the most common roles within a practice, including the necessary qualifications and main responsibilities
  • The entry requirements for entering into the veterinary profession as a veterinary support assistant (VSA)
  • Why it is beneficial to pursue a formal qualification
  • The most popular qualifications open to VSAs
  • The main areas covered by VSA qualifications
  • Why you need to be aware of health and safety laws and legislation from the outset of your career in the veterinary industry
  • The purposes of health and safety legislation
  • The nature and purpose of the Veterinary Surgeons Act 1966
  • The nature and purpose of the Health and Safety at Work Act 1974
  • Why a VSA should be familiar with the techniques used to monitor inpatients
  • The assessment process for newly admitted patients
  • How veterinary staff ensure that inpatients are given the opportunity to have their usual day to day needs met
  • The most commonly monitored measures of health, such as temperature and blood pressure
  • What is meant by animal welfare and why it is important to consider the practical and philosophical issues raised by the topic
  • The nature and purpose of the Five Freedoms model approach to animal welfare
  • The meaning of the term “stakeholders” in relation to animal health and welfare
  • The role of ethics in maintaining animal health and welfare
  • Why VSAs need to be familiar with common terminology and equipment
  • Common prefixes used by veterinary professionals
  • Common suffixes used by veterinary professionals
  • The equipment most commonly used in a consultation room
  • The purpose of anaesthesia and the ways in which it is administered
  • The most common surgical procedures carried out by veterinary surgeons
  • Diagnostic tests used in veterinary practice to identify health problems in patients
  • The day to day practices that comprise nursing care and how they are carried out
  • Why animal handling is a key skill for vets, RVNs and VSAs
  • Essential points to bear in mind when handling dogs
  • Essential points to bear in mind when handling cats
  • How to handle small mammals, including hamsters and rabbits
  • Why VSAs should be familiar with common emergencies arising in everyday veterinary practice
  • The purposes and nature of first aid and who is responsible for its administration
  • The importance of triage and initial assessment, in ensuring the best possible outcome for a patient
  • An overview of emergency procedures, including Cardiopulmonary Resuscitation (CPR), blood transfusions and the Heimlich Manoeuvre
  • Why customer service is an important skill for everyone working in a veterinary practice
  • How the typical customer selects a veterinary practice
  • How understanding the customer’s journey can help you deliver great customer service
  • How to interact positively with customers on the telephone
ID: YDFT67YHJ
certificate

of achievement

This certificate is presented to

Your Name

NSA

For completing the

Veterinary Support Assistant Diploma

on 21st November 2021

Selena Hurford

Selena Hurford

Course Tutor

cpd

Daniel Morgan

Daniel Morgan

Head of Academy

Certificate Example

Anyone who has an interest in learning more about this subject matter is encouraged to take the course. There are no entry requirements to take the course.

The course is broken down into 10 individual modules. Each module takes between 20 and 90 minutes on average to study. Although you are free to spend as much or as little time as you feel necessary on each module, simply log in and out of the course at your convenience.

You can study the course any time you like. Simply log in and out of the web based course as often as you require. The course is compatible with all computers, tablet devices and smart phones so you can even study while on the move!

Once you have completed all 10 modules there is a multiple choice test. The questions will be on a range of topics found within the 10 modules. The test, like the course, is online and can be taken a time and location of your choosing.

The pass mark for the test is 70%.

If you don’t pass the test first time you will get further opportunities to take the test again after extra study. There are no limits to the number of times you can take the test. All test retakes are included within the price of the course.

Once you have completed your test you can log in to your account and download/print your certificate any time you need it. If you would prefer us to post you a certificate to a UK address, there will be an admin charge of £10 (certificates sent internationally may cost more).

You can either use your Visa, MasterCard, American Express, Solo cards or PayPal account to pay for the online course. Our site uses the latest SSL encryption to ensure your safety. All payments are handled securely by PayPal.

You can begin the course immediately after your payment has been received. You will create your login details during the checkout process. We will also send you an email confirming your login details.

We estimate that the course will take about 12 hours to complete in total, plus an additional 30 minutes for the end of course test.

Once you have been awarded your certificate it is valid for life. The certificate does not expire or need renewing.

What can I say? I Couldn’t wait to get started and the log in details came through via email which allowed me to be able to. The course was highly addictive once I started, it was like reading a book, you never want to put down.

It was very easy to understand and very thorough but above all, very enjoyable and exhilarating. I was only sorry when it came to an end. I am now very much looking forward to applying my newly gained knowledge into the floristry world out there. I just hope they are ready for me. I can only say a big thank you for the opportunity.

Ann Ainsworth

his is a really great course, its content is really useful.

It’s great value for money and it’s not at all stressful. It’s so easy to understand, yet it covers complex aspects regarding safe practices. It let’s you stop and start the course, which means I can still work in a full time job, which won’t effect me financially.

This has been the best decision to complete this course. I’m really keen to learn more skills, and maybe do a few more courses to expand my skills set. I will most definitely be using New Skills Academy to help me!

Samantha Holmes

I passed my admin course. It was very clear, so I found it so easy to understand and take in all the information. Thank you

Janet Nantomah

I really enjoyed taking time to complete this Floristry diploma course online. I have been flower arranging for a few years now and wanted to improve my knowledge and skills. The course was very detailed and the assignments were good, some very creative, I found the history very interesting and how the different periods used flowers for decoration. I am really interested in wedding flower design modules fourteen and fifteen were of particular interest to me. I also found the starting your own business section very helpful. I would definitely recommend for anyone interested in Floristry to take the course.

Siobhan Conway

This is a fantastic course, it is incredible value for money and it will give you all the information you need to be able to pursue the career of Teaching Assistant.

Being able to do it all in your own time makes it a lot less stressful if you're trying to fit it around work and life in general and the addition of worksheets throughout helps you see which areas need improvement before you take the final test.

Jack Whitcher

This is a good overview with useful hints and tips covering a broad range of administrative activities and the tools to assist in effectively carrying out these activities. Even as a seasoned administrator, I was able to learn new tips and functions within the tools that I was unaware of to make my role more effective.

Marinda Benskin

Duration:
12 hours

Access:
Lifetime Access

Approved by:
CPD

Learning Type:


Text based modules  Images 

Cost:
£100.00

0% Finance

Veterinary Support Assistant Diploma Course

This course will give you an overview of the veterinary industry, the role played by Veterinary Support Assistants (VSAs), and the most common issues and challenges faced by those working in the profession.

It will equip you with the knowledge you will need to communicate effectively with other members of the veterinary team and further your career in this sector. Working as a VSA is a great way of making a real difference to the lives of sick and injured animals on a daily basis. However, the terminology and technical knowledge required to succeed as a VSA can seem intimidating to industry newcomers.

This course presents key concepts in animal care in a straightforward manner, so that you can begin your career with confidence. You will also obtain a working knowledge of key legislation necessary to keep you and your patients safe.

From administering first aid to routine surgery, you will learn what happens in the consultation rooms and operating theatres in a typical veterinary practice. The course addresses patient care at every stage of treatment, from diagnosis to surgery and post-operation recovery. It focuses primarily on the treatment of common domestic species, but the needs of exotic animals and horses are also addressed.

In light of the increasing emphasis on customer service within the industry, the course also examines the typical customer’s experience as they seek out the best possible care for their pet. Owners can become highly stressed when their beloved pet is ill, and this course contains practical advice for communicating effectively with customers facing emotional strain both in person and on the telephone.

This course will provide anyone looking to work as a VSA with a realistic insight into the workings of a veterinary practice and future options for career progression. It will also be of interest to anyone who wishes to learn more about animal care or further their knowledge of the veterinary industry in general.

What you will learn:

  • An introduction to veterinary medicine and job roles available within the industry
  • How to improve your chances of getting a job as a VSA and how to undertake further training once you have obtained a position
  • Health and safety issues that affect VSAs including the pieces of legislation addressing animal welfare and workplace safety
  • How veterinary patients are cared for and monitored by veterinary staff during their stay
  • An overview of animal welfare issues, including common ethical dilemmas and frameworks for making difficult decisions
  • Common terminology and equipment used by veterinary staff in consultations and during surgery
  • The most common procedures, including diagnostic tests, used in veterinary medicine
  • How to handle a variety of animal species, including cats, dogs, horses and small mammals
  • How emergency situations are handled, from initial assessment through to the administration of first aid and treatment
  • The role of customer service in a modern veterinary surgery and how a practice can establish a positive role within the wider community

Benefits of taking this course:

  • You can learn the material any place, any time, and at your own speed.
  • All you need is an internet-enabled device.
  • Content is presented as brief modules, making learning easy. Access to an online support system.
  • A complete overview of the issues faced by those working as VSAs in modern veterinary practices.
  • Affordable cost.

This course includes

24/7 Student Support

End of course certification

Lifetime access to your course

Compatible with modern devices

PLUS - Access to the exclusive New Skills Academy Study Group!
  • The key purposes and functions of a veterinary practice
  • A brief history of veterinary medicine
  • Why it is important to understand the role of each member of a veterinary team
  • An overview of the most common roles within a practice, including the necessary qualifications and main responsibilities
  • The entry requirements for entering into the veterinary profession as a veterinary support assistant (VSA)
  • Why it is beneficial to pursue a formal qualification
  • The most popular qualifications open to VSAs
  • The main areas covered by VSA qualifications
  • Why you need to be aware of health and safety laws and legislation from the outset of your career in the veterinary industry
  • The purposes of health and safety legislation
  • The nature and purpose of the Veterinary Surgeons Act 1966
  • The nature and purpose of the Health and Safety at Work Act 1974
  • Why a VSA should be familiar with the techniques used to monitor inpatients
  • The assessment process for newly admitted patients
  • How veterinary staff ensure that inpatients are given the opportunity to have their usual day to day needs met
  • The most commonly monitored measures of health, such as temperature and blood pressure
  • What is meant by animal welfare and why it is important to consider the practical and philosophical issues raised by the topic
  • The nature and purpose of the Five Freedoms model approach to animal welfare
  • The meaning of the term “stakeholders” in relation to animal health and welfare
  • The role of ethics in maintaining animal health and welfare
  • Why VSAs need to be familiar with common terminology and equipment
  • Common prefixes used by veterinary professionals
  • Common suffixes used by veterinary professionals
  • The equipment most commonly used in a consultation room
  • The purpose of anaesthesia and the ways in which it is administered
  • The most common surgical procedures carried out by veterinary surgeons
  • Diagnostic tests used in veterinary practice to identify health problems in patients
  • The day to day practices that comprise nursing care and how they are carried out
  • Why animal handling is a key skill for vets, RVNs and VSAs
  • Essential points to bear in mind when handling dogs
  • Essential points to bear in mind when handling cats
  • How to handle small mammals, including hamsters and rabbits
  • Why VSAs should be familiar with common emergencies arising in everyday veterinary practice
  • The purposes and nature of first aid and who is responsible for its administration
  • The importance of triage and initial assessment, in ensuring the best possible outcome for a patient
  • An overview of emergency procedures, including Cardiopulmonary Resuscitation (CPR), blood transfusions and the Heimlich Manoeuvre
  • Why customer service is an important skill for everyone working in a veterinary practice
  • How the typical customer selects a veterinary practice
  • How understanding the customer’s journey can help you deliver great customer service
  • How to interact positively with customers on the telephone
ID: YDFT67YHJ
certificate

of achievement

This certificate is presented to

Your Name

NSA

For completing the

Veterinary Support Assistant Diploma

on 21st November 2021

Selena Hurford

Selena Hurford

Course Tutor

cpd

Daniel Morgan

Daniel Morgan

Head of Academy

Certificate Example

Anyone who has an interest in learning more about this subject matter is encouraged to take the course. There are no entry requirements to take the course.

The course is broken down into 10 individual modules. Each module takes between 20 and 90 minutes on average to study. Although you are free to spend as much or as little time as you feel necessary on each module, simply log in and out of the course at your convenience.

You can study the course any time you like. Simply log in and out of the web based course as often as you require. The course is compatible with all computers, tablet devices and smart phones so you can even study while on the move!

Once you have completed all 10 modules there is a multiple choice test. The questions will be on a range of topics found within the 10 modules. The test, like the course, is online and can be taken a time and location of your choosing.

The pass mark for the test is 70%.

If you don’t pass the test first time you will get further opportunities to take the test again after extra study. There are no limits to the number of times you can take the test. All test retakes are included within the price of the course.

Once you have completed your test you can log in to your account and download/print your certificate any time you need it. If you would prefer us to post you a certificate to a UK address, there will be an admin charge of £10 (certificates sent internationally may cost more).

You can either use your Visa, MasterCard, American Express, Solo cards or PayPal account to pay for the online course. Our site uses the latest SSL encryption to ensure your safety. All payments are handled securely by PayPal.

You can begin the course immediately after your payment has been received. You will create your login details during the checkout process. We will also send you an email confirming your login details.

We estimate that the course will take about 12 hours to complete in total, plus an additional 30 minutes for the end of course test.

Once you have been awarded your certificate it is valid for life. The certificate does not expire or need renewing.

What can I say? I Couldn’t wait to get started and the log in details came through via email which allowed me to be able to. The course was highly addictive once I started, it was like reading a book, you never want to put down.

It was very easy to understand and very thorough but above all, very enjoyable and exhilarating. I was only sorry when it came to an end. I am now very much looking forward to applying my newly gained knowledge into the floristry world out there. I just hope they are ready for me. I can only say a big thank you for the opportunity.

Ann Ainsworth

his is a really great course, its content is really useful.

It’s great value for money and it’s not at all stressful. It’s so easy to understand, yet it covers complex aspects regarding safe practices. It let’s you stop and start the course, which means I can still work in a full time job, which won’t effect me financially.

This has been the best decision to complete this course. I’m really keen to learn more skills, and maybe do a few more courses to expand my skills set. I will most definitely be using New Skills Academy to help me!

Samantha Holmes

I passed my admin course. It was very clear, so I found it so easy to understand and take in all the information. Thank you

Janet Nantomah

I really enjoyed taking time to complete this Floristry diploma course online. I have been flower arranging for a few years now and wanted to improve my knowledge and skills. The course was very detailed and the assignments were good, some very creative, I found the history very interesting and how the different periods used flowers for decoration. I am really interested in wedding flower design modules fourteen and fifteen were of particular interest to me. I also found the starting your own business section very helpful. I would definitely recommend for anyone interested in Floristry to take the course.

Siobhan Conway

This is a fantastic course, it is incredible value for money and it will give you all the information you need to be able to pursue the career of Teaching Assistant.

Being able to do it all in your own time makes it a lot less stressful if you're trying to fit it around work and life in general and the addition of worksheets throughout helps you see which areas need improvement before you take the final test.

Jack Whitcher

This is a good overview with useful hints and tips covering a broad range of administrative activities and the tools to assist in effectively carrying out these activities. Even as a seasoned administrator, I was able to learn new tips and functions within the tools that I was unaware of to make my role more effective.

Marinda Benskin

https://uk.trustpilot.com/review/newskillsacademy.co.uk
xo

All New Skills Academy Students Are Eligible for an XO Student Discount Card

GET YOURS NOW

Why you should study with us

Learn with confidence...

Free Course

Get a FREE Course

Sign up to our newsletter and get access to the Interview Skills and CV Writing Certificate course for free!
Simply enter your details below and we will email you access to your free course!

What our students say about us...