Louise Busch
8 Thames Street
Newport
RI 02840
AT&T Customer Service
1 Providence Place
Providence
RI 02903
April 16th, 2018
Dear Sir/Madam,
I have been a subscriber to AT&T's services in one form or another for over 15 years as your records will show. In that time, I have seldom had any reason for complaint. However, in November 2017, I signed up for a 3-year contract for your U-Verse internet services, and I'm afraid it has fallen well below a) what you prescribed in your terms of service, and b) my own requirements.
I was given five business days to assess whether the speed provided by your internet service was sufficient. In the first weeks of November 2017, it was. You can verify this through my usage at the time. Since January 2018, your internet connection speeds have fallen to the extent that I can no longer make VOIP calls. My work is home-based so I need fast internet.
I realize that your service contract is covered by the small print, which states: "internet speeds may vary and are not guaranteed". I am asking you to make an exception in this case. In an alternative scenario, I don't mind trying one more time (we've had four visits from your technicians in 2017 alone) to bring the internet to its previous speed. I am a loyal customer to AT&T. I hope this issue can be resolved quickly.
Looking forward to your response
________________________________
Laura Busch
Damian Marrone
APEX Consultants
35 West Avenue
4th Floor
Atlantic City
NJ 08401
Terry Jones
Managing Director
Consul Energy Providers
299 Marven Gardens Tower
Atlantic City
NJ 08401
January 6th, 2019
RE: APEX CONSULTING SERVICES
Dear Mr. Jones,
Thank you once again for your recent call. I enjoyed learning about your business and as I mentioned on the phone, I'm confident that APEX Consulting can provide solutions for the issues you've been experiencing with your partners. I commend you on taking steps towards litigation.
On the basis of what you mentioned, I believe you certainly have a strong case for litigation and we have vast experience in the valuation of such cases. When your partners signed the Power Purchase Agreement (PPA), they committed to delivering an agreed quantity of energy within a certain period. They have failed to do so.
In the past 12 months, we've worked on four such cases for clients and I would be happy to refer you to them if you require references for our work. In each case, we've identified justifiable costs so that the firm in question has entered their litigation with figures strongly backed up by evidence.
Our base fee for the valuation service is $15,000 per month. This includes a forensic accountant, a corporate finance expert (and possibly one analyst) and a general manager, who will stand over your valuation in court. All will work full-time on your project and have access to all the resources at APEX Consulting's disposal.
If this is in order, please let me know and I can arrange to have contract details sent on.
Yours,
Damian Marrone
Managing Director
Michael Busby
Busby Asset Management
70 East 52nd Street
22nd Floor
New York
10022
Board of Directors
The Walt Disney Company
500 South Buena Vista St
Burbank
California 91521
March 11th, 2018
To the Board of Directors,
Busby Asset Management holds 2.3% of the outstanding stock of the Walt Disney Company and we would like to question some of the decisions made by management in the recent past. Among these decisions:
- The decision to sit on $2 billion in cash, which could be returned to stockholders through stock buybacks, rather than looking for acquisitions in what is currently a market where there is no value to be obtained
- Continuously pouring money into the Euro Disney venture. Records of AGMs for the past four years will show that we have long maintained that it is time to sell Euro Disney. The venture has already destroyed several billion dollars in stockholder value and at the present time, does not look like creating value. The question remains: At what stage do you write off the investment entirely?
- While we commend you on the gains in the company's stock price over the past four (and indeed, ten) years, it is not commensurate with the increases in director salaries. A cursory glance over the company's annual reports shows directors' salaries grew 11-fold in the same period that the stock price grew 4-fold.
Given these issues, I believe it is reasonable to suggest that the current Board of Directors call an EGM for a re-election of the Board. I will be suggesting new board members in due course.
I await your response.
Michael Busby
Busby Asset Management
Karen Dowling
Customer Care Manager
McDonald
2111 McDonald Drive
Oakbrook
IL 60523
Juan Torres
1772 Beechmont
Albuquerque
NM 87102
March 18th, 2019
RE: Advertisement
Dear Mr. Torres,
Thank you for your letter, dated March 11th 2019. I was very sorry to hear of the experience you had in your local McDonald's restaurant and wish to apologize on a personal basis.
Although I cannot justify what happened, please allow me to attempt an explanation. From time to time, individual franchisees will decide not to run with national promotions. While this is rare, it can sometimes lead to confusion and disappointment, as in your case.
I have requested that the TEX-MEX Super Sandwich has been added to the menu of the McDonald's franchise that you visited, and they're waiting to greet you. As a further token of my sincere regret and appreciation of your ongoing service, please accept a voucher for $25 worth of McDonald's food (attached), which can be redeemed at any one of our restaurants nationwide.
Once again, please accept my apologies and I hope you will continue to enjoy our restaurants long into the future.
Warmest Regards,
Karen Dowling