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Balloon Modelling Academy Diploma

100%
Module 4 : Code of Conduct / Child Protection

Module 4 : Code of Conduct / Child Protection

Duration: Approx 0 minutes

In this module you will learn:


  • Why it is important to arrive early to all of your booked events

  • Why appearance matters

  • How to make sure that you appear professional at all times

  • What is in the code of conduct laid out by Equity

  • How to adhere to child protection standards

  • How to protect yourself from claims against you


4.1: Introduction


rulesJust because you are working for yourself doesn't mean that you shouldn't adhere to a strict code of conduct.

If anything, you should have even higher standards when you are working for your own company. As you are the sole employee of your balloon modelling company, you will be the one and only impression that clients are given, so make sure that you make it count.

If you sign up to become a member of Equity, the trade union which represents all performers, then you will have to abide by the code of conduct which they set out for all children's entertainers on their books.

Equity Code of Conduct


The Equity code of conduct states that children's entertainers should be reliable. They should arrive to booked events at the right time and be in the right place. It goes on to state that children's entertainers should be clear when taking bookings and always provide a booking confirmation in writing and a receipt where possible.

It says that entertainers should be knowledgeable about both children and about their stagecraft and that they should be responsible by making sure that there is another adult who is in charge of the children in the room at all times. Equity says that you should be safe, with a public liability insurance policy which covers you to the tune of £10 million and props which are maintained and not likely to break easily. They expect you to offer quality services at a reasonable price and to commit to always being professional whilst on the job.

This code covers all of the essential points but in order to be truly professional in your line of work then you should make sure that you always aim to go above and beyond the standards that it lays out.
You should create your own more detailed code of conduct which includes the following elements:

4.2: Look presentable


smartEven if you are just arriving to your third or fourth show of the day, you always need to make sure that you look clean, tidy and presentable.

Appearances make up a huge part of first impressions, and showing that you take pride in how you look will prove that you take pride in all other elements of your work as well.

FACT


7 seconds

According to studies you only have 7 seconds to make a first impression

Source: Forbes 2013



4.3: Arrive Early


earlyWhen you take bookings, ensure that you have plenty of time between shows so that you can arrive early to all of your events.

You will need time to see the venue where you will be performing, especially if you have never been there before, so that you can familiarise yourself with your surroundings.

You will also need time to set up any equipment before you begin and talk to the person who has booked you to see if they have any last minute information, advice or requests.

4.4: Be professional


professionalIn any line of work it is important to retain a high level of professionalism and to always be polite to those around you.

This is even more important in a business such as this one where most of your bookings will be taken from people hearing about you through personal recommendations.


4.5: Be clear


nameMake sure that all of your communication with clients is clear and cannot be interpreted in any other way.

Taking an extra few minutes to make sure that the email you are writing is factually correct and all the details are accurate could save you time in the long run and avoid anyone misinterpreting what you have said. Sending written booking confirmations and receipts for each and every one of the events at which you perform will also help you to keep your own records straight.

4.6: Watch your language


languageRemember that the way in which you perform for children and the way in which you perform for adults will differ enormously.

Comments that would be funny for adult audiences could be seen as inappropriate if made in front of children. Make sure that your act is squeaky clean if there will be children in the audience and make sure that your humour is suitable for their age group. Don't swear and don't single out any of the children in a teasing manner. You will be acting as a role model for impressionable, young people and they could try and copy anything that you do. Make sure that everything that you say and do is safe for them to try and repeat at home.


4.7: Other Considerations


Adhering to child protection measures is as much about protecting yourself as it is about protecting the young people placed in your care.


Since the vast majority of people who choose to work with children would never intentionally cause them any harm, it is easy to think that liability insurance isn't necessary. However, accidents do happen, and in many instances cannot be avoided.

It is extremely important to get your insurance in order to protect yourself and your bank account. As a self-employed balloon modeller, a claim brought against you would mean the end of your company and could completely ruin you financially.


As a balloon modeller, it is very likely that the majority of your bookings will be for children's parties and you will therefore spend much of your working life in the company of children. When working with children in any capacity, it is absolutely essential to follow child protection procedure in order to not only protect the children but to also protect yourself and your business from any accusations or claims.

It is generally accepted that people working in construction, maintenance and manual labour will need to have insurance as it is quite likely that a claim will be made against them at some point during their working life. But it is less commonly known that people who regularly work with children are ranked highly in the list of professions which are most likely to be issued with a compensation claim.

Take steps to avoid false claims and misunderstandings



Try to avoid being left in a room alone with a small group of children. If this were to happen and an allegation were to be made against you then you wouldn't have any witnesses to back you up.

Don't encourage the children to touch you and try to keep them from giving you hugs or from grabbing on to your arms or legs.

Don't pick the children up and try to maintain a reasonable distance from them. These steps might seem over the top, but if you make it a policy that you don't make physical contact with the children then your actions cannot be misunderstood. This way you will protect the children in your care, as well as protecting yourself from any potentially compromising situations.

Dealing with Illness



Don't go to work if you are ill. Children can be more susceptible to catching colds and viruses than adults are and it would be unfair to infect everyone else in the room. You shouldn't fall into the trap of thinking that you should power through your symptoms and attend the booking in order to protect your reputation and to receive payment for the job.

If you think you are going down with something, try to inform your client as soon as possible that you will not be able to attend the event. If you give them plenty of notice then they might be able to find a replacement.

Cancelling a show due to illness will not affect your reputation (providing that you don't do it all the time) and people would usually much prefer you to stay at home and recover instead of making all of their children ill. If you are under the weather then you will not be on top form with your performance and you could compromise the quality of the show that you deliver. This would have seriously negative effects on your reputation as a balloon modeller and a children's entertainer.

Risk Assessments



Children do not necessarily react rationally to situations and will not see hazards in the same way that adults do. It is therefore the responsibility of the adults around them to make sure that they are kept safe and happy.

As a children's entertainer, you will be put in a position with a duty of care towards the children who make up your audiences. People will be more happy to recommend your services if they see that you act in a responsible way towards their children.

The best things that you can do in order to protect the children in your care are to draw up comprehensive risk assessments and to invest in comprehensive public liability insurance. Details on how to do both of these things will be covered in modules later on in the course.


Module Summary


Lessons Learned
Professionalism is key in the balloon modelling business, so you should always arrive early for appointments, clean, tidy and ready to work; cancel the engagement in good time if you're unwell.

You may want to join Equity, a trade union representing performers, and should ensure that you communicate clearly with clients, issuing booking confirmations and receipts, and keeping copies for your own records. Protect yourself from child protection claims by taking out public liability insurance and drawing up risk assessments; always maintain an appropriate tone and level of humour for the age group you're performing to, avoiding picking children up or coming into physical contact with them.



Learning Topics


  • About the balloon modelling industry
  • What it takes to make it in this line of work
  • Why you must be able to separate your personal problems from your public performance
  • Why setting up your own business is the only way to make it as a balloon modeller

Learning Topics


  • Why children’s parties are the most common types of work for a balloon modeller
  • About adult entertainment at both formal and informal occasions
  • How to make sure that you are up-to-date with the latest crazes and trends to keep yourself competitive
  • About the different ways you sell your services

Learning Topics


  • What the best type of balloons are for making models
  • How marker pens can make all the difference to your work
  • About the equipment you can buy to help keep your bookings more organised
  • Why it is a good idea to have your own transport

Learning Topics


  • Why it is important to arrive early to all of your booked events
  • How to make sure that you appear professional at all times
  • What is in the code of conduct laid out by Equity
  • How to adhere to child protection standards

Learning Topics


  • What goes into a good risk assessment
  • How to carry out a risk assessment
  • How to rate a hazard in terms of severity and probability
  • Who you need to protect in terms of health and safety

Learning Topics


  • What information you need to gather from your client when taking a booking
  • The tools available to help you manage and keep on track of your bookings
  • Ways to manage your time more effectively
  • Why you should consider making clients sign a booking contract

Learning Topics


  • How to set different pricing strategies
  • The sort of costs which you will face as a balloon modeller
  • How to keep on track of your income and expenditure
  • How to go about determining the prices that you charge for your events

Learning Topics


  • How to conduct market research
  • What goes into a business plan
  • Why it is important to be flexible
  • How to add value to the service you provide

Learning Topics


  • About the types of insurance policies which you will need to take out when you set up a balloon modelling business
  • What public liability insurance is
  • Whether you need to pay national insurance
  • How to fill out a tax return for your business

Learning Topics


  • How to make the most of social media and online marketing tools
  • Why networking is still important
  • Other ways to market your business which do not involve the internet
  • What to include on your advertising material

Learning Topics


  • How to correctly deal with complaints
  • How to approach every problem with the appropriate context
  • What you should do if you haven’t taken many bookings in a while
  • How to deal with last minute damage to equipment

Learning Topics


  • What the basic techniques of balloon modelling are
  • How to twist balloons
  • How to correctly pump and tie balloons
  • Includes video tutorials

Learning Topics


  • How to make a balloon dog - picture tutorial
  • How to make a balloon dog - video tutorial

Learning Topics


  • How to make a balloon elephant - picture tutorial
  • How to make a balloon elephant - video tutorial

Learning Topics


  • How to make a balloon rabbit - picture tutorial
  • How to make a balloon rabbit - video tutorial

Learning Topics


  • How to make a balloon parrot - picture tutorial
  • How to make a balloon parrot - video tutorial

Learning Topics


  • How to make a balloon crocodile - picture tutorial
  • How to make a balloon crocodile - video tutorial

Learning Topics


  • How to make a balloon reindeer - picture tutorial
  • How to make a balloon reindeer - video tutorial

Learning Topics


  • How to make a balloon turtle - picture tutorial
  • How to make a balloon turtle - video tutorial

Learning Topics


  • How to make a balloon monkey in a tree - picture tutorial
  • How to make a balloon monkey in a tree - video tutorial

Learning Topics


  • How to make a balloon teddy bear - picture tutorial
  • How to make a balloon teddy bear - video tutorial

Learning Topics


  • How to make a balloon biplane - picture tutorial
  • How to make a balloon biplane - video tutorial

Learning Topics


  • How to make a balloon flower - picture tutorial
  • How to make a balloon flower - video tutorial

Learning Topics


  • How to make balloon fairy wings - picture tutorial
  • How to make balloon fairy wings - video tutorial

Learning Topics


  • How to make a balloon sword - picture tutorial
  • How to make a balloon sword - video tutorial

Learning Topics


  • How to make a balloon twisty hat - picture tutorial
  • How to make a balloon twisty hat - video tutorial
1
Module 1: Your Introduction to Becoming a Balloon Modeller
0 minutes
2
Module 2 : The Types of Work/Jobs Balloon Modellers Do
0 minutes
3
Module 3 : The Equipment and Materials You Will Need for Balloon Modelling
0 minutes
4
Module 4 : Code of Conduct / Child Protection
0 minutes
5
Module 5 : Health & Safety and Risk Assessments
0 minutes
6
Module 6 : Taking / Managing Bookings – Establishing Job Requirements – and Time Planning
0 minutes
7
Module 7 : Pricing and Costs
0 minutes
8
Module 8 : Starting / Running Your Own Business
0 minutes
9
Module 9 : Insurance, Accounting and Tax
0 minutes
10
Module 10 : Marketing Your Business & Social Media
0 minutes
11
Module 11 : The Do’s and Don’ts and What to Do When Things Don’t Go to Plan
0 minutes
12
Module 12 : Balloon Modelling Techniques: The Basics
30 minutes
13
Module 13 : How to Make a Balloon Dog
30 minutes
14
Module 14 : How to Make a Balloon Elephant
30 minutes
15
Module 15: How to Make a Balloon Rabbit
30 minutes
16
Module 16: How to Make a Balloon Parrot
30 minutes
17
Module 17: How to Make a Balloon Crocodile
30 minutes
18
Module 18: How to Make a Balloon Reindeer
30 minutes
19
Module 19: How to Make a Balloon Turtle
30 minutes
20
Module 20: How to Make a Balloon Monkey in a Tree
30 minutes
21
Module 21: How to Make a Balloon Teddy Bear
30 minutes
22
Module 22: How to Make a Balloon Biplane
30 minutes
23
Module 23: How to Make a Balloon Flower
30 minutes
24
Module 24: How to Make Balloon Fairy Wings
30 minutes
25
Module 25: How to Make a Balloon Sword
30 minutes
26
Module 26: How to Make a Balloon Twisty Hat
30 minutes

Module 6 : Taking / Managing Bookings – Establishing Job Requirements – and Time Planning

find out what clients wants puppets magic how many puppets 

Module 2 : The Types of Work/Jobs Balloon Modellers Do

Keep up to date with trends. Incorporate jokes, games, competitions and stories into the "act". Don't just nice up the birthday girl/boy, ensure the other children have a great time and will want to ask their parents to book you for their party.

Module 3 : The Equipment and Materials You Will Need for Balloon Modelling

Possibly a tool chest to store different colour balloons, pens, ribbons accessories. A costume or two with deep pockets.

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