Cabin Crew Certification
Why you should study with us
Cabin Crew Certification
Have you always wanted to work on an aircraft and be zipped around the world? Do you already work in the aviation industry and want to improve your career prospects?
The cabin crew certification will teach you everything you need to know to enjoy a successful career as a valued member of the cabin crew on board planes around the world.
Introduction to the Cabin Crew Certification
This online study course is designed to give you an introduction into cabin crew careers. It is broken down into twenty informative and manageable modules, which take around ten hours to complete.
You study online at your own pace. As long as you have access to the internet, you can study from anywhere where you are comfortable, whether it's at home or at your desk during your lunch break.
Because there is no schedule or deadline to complete the course, you can work full time and study when you have the time, you can complete the course in two days or two months, this is down to personal preference and the time you have available.
When you have studied all twenty modules, you will need to complete a multiple-choice test with a pass mark of seventy five percent. In the event you don't pass the first time, you will be given an opportunity to go back over the modules and retake the test.
On successful passing, you can download and print your certificate.
What You Will Learn
The twenty information packed modules will teach you the following:
- Understand passenger aviation. This covers the history of cabin crew members, what to expect when working as a member of a cabin crew and the hierarchy on the airline.
- Learn about the different aircraft you can work on from private charters to budget flights and which offer the best career prospects looking forward.
- Get an understanding of the aviation rules. You will learn which governing bodies regulate air travel, and how the regulations change and what you can do to prepare for these changes.
- Identify with various aviation abbreviations. Know when they are used, why you need to know them and the most common abbreviations you will hear throughout your career.
- Learn how to adapt to different time zones and how currencies are calculated.
- Get an understanding of weather conditions and interruptions. You will learn more about turbulence, what weather conditions can impact a flight and how to keep your passengers safe.
- Know the layout of a commercial flight from the area names to what areas you can and cannot enter.
- Learn about communications systems and passenger announcements. You will learn how to effectively communicate with passengers and flight crew. You will also learn how to adapt your tone of voice when using the communications systems.
- You will learn about the galley (kitchen). You will learn how to keep it safe, how to use it for storage and how to maintain privacy in the galley at all times.
- Learn about emergency exits on the plane from the different types and locations to opening them in the event of an emergency.
- Learn everything you need to know about hand baggage from when it's not appropriate to legal guidelines, restrictions and storage.
- Understand emergency equipment and how to use it.
- Learn about the different flight procedures and what you need to know.
- Know the different types of emergencies you may be faced with when on duty.
- Know how fires on board may start and how to handle them effectively.
- Learn the importance of health and safety for crew and passengers.
- Get essential medical and first aid knowledge you may need during a flight.
- Understand about your uniform and personal grooming and why it is so important.
- Get useful advice on fatigue management.
- Learn valuable crew resource management tips and advice.
Benefits of Cabin Crew Certification
- Improve your career prospects.
- Learn valuable knowledge, skills, advice and guidance to help you achieve success as a valuable member of the cabin crew.
- Study online from anywhere.
- Study at your own pace.
- Use any device to access your study modules.
- Enjoy the convenience of online support throughout your studies.
- Download and print your industry recognized certificate on successful completion.
This course includes
24/7 Student Support
End of course certification
Lifetime access to your course
Compatible with modern devices
- About the financial aspects of the aviation industry and how you contribute to it
- The history of cabin crew members
- What is expected of cabin crew members in terms of safety & security
- The hierarchy of your workplace
- About charter flights
- About regional flights
- How budget flights stay budget
- Which types of airlines offer the best career opportunities
- Which governing bodies regulate air travel companies
- Why regulations change and how you should prepare for these changes
- Country specific regulations
- Why abbreviations are used
- Why it is necessary to familiarize yourself with abbreviations
- Common aviation abbreviations
- Common domestic and international abbreviations
- How to adapt to different time zones
- The intricate differences between each time zone
- How currencies are calculated
- Currencies and how they apply to your sales targets
- The different types of weather that can affect a flight
- What to do during each weather threat
- What turbulence is
- How cabin crew members keep passengers safe during turbulence
- How to list the names of the different areas on-board a flight
- To understand who can enter which area
- To understand why there may be restrictions on your movements within certain areas
- Determine the relationship between plane areas and in-flight security
- About the different ways of communicating with passengers
- How to communicate with the flight crew
- To know how to adapt your tone of voice to specific situations
- To understand the need to maintain clear communications at all times
- How to use the galley for storage
- How to keep the galley safe
- Why you should maintain the galley in a fit state
- How to ensure the galley is used to maintain privacy
- What the different types of emergency exit are
- How to identify the different forms of emergency exit
- How to open the exits
- To understand which passengers may help you to open the exits
- How to recognize when luggage is not appropriate
- How to stow away luggage carefully
- How to follow legal guidelines with regards to hand luggage
- To understand why certain restrictions apply
- What equipment is available to you to maintain safety
- What a first aid kit is made up of
- Who can use a first aid kit
- The basics of using a slide for emergency evacuations
- How to conduct procedures during the course of a normal flight
- How to conduct yourself appropriately during an abnormal situation
- What to do in an emergency situation
- How to Communicate with passengers during every form of procedure
- What the different types of emergency are
- What ditching is and how to handle it
- How to maintain calm among the passengers during an emergency
- How to prevent panicked passengers from making others stressed
- How a fire arises
- How to recognize a fire using more than just flames
- What the potential fire hazards are
- To know what a fire extinguisher does and the risks associated with using one
- How to maintain the health and safety of staff
- How to maintain the health and safety of passengers
- What the basic health and safety guidelines are
- How to identify potential security threats
- What counts as a minor medical issue
- What more serious medical issues are
- About administering first aid to passengers
- What medical Equipment in on-board an aircraft
- How to select appropriate uniform accessories
- How to wear your uniform
- How to maintain your personal appearance
- How to keep your uniform up to date
- How to identify that you are fatigued
- How to manage sleep cycles
- To adapt your lifestyle to prevent fatigue
- To make sure you eat the right snacks on-board
- What crew resource management is
- How CRM initiatives promote the safe operation of flights
- How past incidents are used to help crews learn from
- Communication techniques
ID: YDFT67YHJ
of achievement
This certificate is presented to
Your Name
For completing the
Cabin Crew Certification
on 21st November 2026
Selena Hurford
Selena Hurford
Course Tutor
Daniel Morgan
Daniel Morgan
Head of Academy
Anyone who has an interest in learning more about this subject matter is encouraged to take the course. There are no entry requirements to take the course.
The course is broken down into 20 individual modules. Each module takes between 20 and 90 minutes on average to study. Although you are free to spend as much or as little time as you feel necessary on each module, simply log in and out of the course at your convenience.
You can study the course any time you like. Simply log in and out of the web based course as often as you require. The course is compatible with all computers, tablet devices and smart phones so you can even study while on the move!
Once you have completed all 20 modules there is a multiple choice test. The questions will be on a range of topics found within the 20 modules. The test, like the course, is online and can be taken a time and location of your choosing.
The pass mark for the test is 70%.
If you don’t pass the test first time you will get further opportunities to take the test again after extra study. There are no limits to the number of times you can take the test. All test retakes are included within the price of the course.
You can either use your Visa, MasterCard, American Express, Solo cards or PayPal account to pay for the online course. Our site uses the latest SSL encryption to ensure your safety. All payments are handled securely by PayPal.
You can begin the course immediately after your payment has been received. You will create your login details during the checkout process. We will also send you an email confirming your login details.
We estimate that the course will take about 0 hours to complete in total, plus an additional 30 minutes for the end of course test.
Once you have been awarded your certificate it is valid for life. The certificate does not expire or need renewing.
Would recommend the course to anyone! Considering estate agency as a career gives a clear insight into the role and regulation and was easy to digest. I was able to easily fit this in with my busy work schedule. I was able to complete this course in less than a month which I originally expected to take a lot longer. The course material is really helpful and the assignments help you to identify if you have a clear understanding of what you have read and usually don't take too long to complete. I am now looking into doing a more advance course in estate agency and looking for a trainee position in my local area.
Samantha Giles
I am a hands-on learner, nothing goes in when I am bored blasted. This course was fantastic, the material for each module is provided in writing, which can be printed and read wherever you are in in your own time, all devices compatible and a short video showing how to do it using Excel.
You can re-visit each module however many times you want, even after completing the exam. The exam is totally content driven (what they teach is what they ask).
This is a great site to learn and I will be recommending it to everyone, Do a course…
Paul Byrne
I love the course very straight forward. Would love to know if there are any more courses available like this for advancement. Everything is clearly explained and if you get in trouble there is a helpline you can call. There should be more courses like this available online to benefit those people that want to go to work in their chosen field but are unable to pay for a program at college or else where. Well done and thank you for allowing me to pursue my interest and hopefully a career at the end of my studying.
Jo Debbage-lodge
I am 3/4 the way through my Legal Secretary Diploma Course, I have studied full time and it has taken me about a week (few hours per day) Very informative course which makes you memorise each module well, with worksheets at the end of each module. Gave a brilliant knowledge base into the different areas of Law and the secretaries roles within them. I have never done an online course before as thought they were not very credible, but this they are good providing you are willing to put the work in, all the information is provided for you , you just need to use it. Thoroughly recommend to anyone who has some spare time and wants to expand their legal knowledge - this course is not just for legal secretaries!!
Georgia Smith
Whilst doing an internship in an Estate Agency, I decided to study the Estate Agent Diploma to gain a better understanding of the regulations and the best ways to go about visits and building my network. I found the course to be very comprehensive and easy to follow.
I’d recommend this to anyone looking to broaden their knowledge of the field of Estate Agency. I found the time estimates to be right if you are simply reading, but I took several pages of notes and so took longer, as I wanted to really understand what I was reading.
Overall, comprehensive and easy to follow.
Lauren Newall
Really helpful course, it covers all the main aspects to become a successful PA. I was looking for an admin course where I can improve a new side of my professional career and this course had everything I needed. It gives you everything from basic computer knowledge to tips for the day to day basics like answering the phone or how to create a memo or book your boss’ travel arrangements. It offers a clear structure with all the main subjects divide in short modules, easy to study that way, and it gives you examples in real life as well as practice exercises that help you to understand everything. With support during all the course and access during a whole year, you cannot ask for more value for money! Totally recommended!
Alicia Prenda
Cabin Crew Certification
Have you always wanted to work on an aircraft and be zipped around the world? Do you already work in the aviation industry and want to improve your career prospects?
The cabin crew certification will teach you everything you need to know to enjoy a successful career as a valued member of the cabin crew on board planes around the world.
Introduction to the Cabin Crew Certification
This online study course is designed to give you an introduction into cabin crew careers. It is broken down into twenty informative and manageable modules, which take around ten hours to complete.
You study online at your own pace. As long as you have access to the internet, you can study from anywhere where you are comfortable, whether it's at home or at your desk during your lunch break.
Because there is no schedule or deadline to complete the course, you can work full time and study when you have the time, you can complete the course in two days or two months, this is down to personal preference and the time you have available.
When you have studied all twenty modules, you will need to complete a multiple-choice test with a pass mark of seventy five percent. In the event you don't pass the first time, you will be given an opportunity to go back over the modules and retake the test.
On successful passing, you can download and print your certificate.
What You Will Learn
The twenty information packed modules will teach you the following:
- Understand passenger aviation. This covers the history of cabin crew members, what to expect when working as a member of a cabin crew and the hierarchy on the airline.
- Learn about the different aircraft you can work on from private charters to budget flights and which offer the best career prospects looking forward.
- Get an understanding of the aviation rules. You will learn which governing bodies regulate air travel, and how the regulations change and what you can do to prepare for these changes.
- Identify with various aviation abbreviations. Know when they are used, why you need to know them and the most common abbreviations you will hear throughout your career.
- Learn how to adapt to different time zones and how currencies are calculated.
- Get an understanding of weather conditions and interruptions. You will learn more about turbulence, what weather conditions can impact a flight and how to keep your passengers safe.
- Know the layout of a commercial flight from the area names to what areas you can and cannot enter.
- Learn about communications systems and passenger announcements. You will learn how to effectively communicate with passengers and flight crew. You will also learn how to adapt your tone of voice when using the communications systems.
- You will learn about the galley (kitchen). You will learn how to keep it safe, how to use it for storage and how to maintain privacy in the galley at all times.
- Learn about emergency exits on the plane from the different types and locations to opening them in the event of an emergency.
- Learn everything you need to know about hand baggage from when it's not appropriate to legal guidelines, restrictions and storage.
- Understand emergency equipment and how to use it.
- Learn about the different flight procedures and what you need to know.
- Know the different types of emergencies you may be faced with when on duty.
- Know how fires on board may start and how to handle them effectively.
- Learn the importance of health and safety for crew and passengers.
- Get essential medical and first aid knowledge you may need during a flight.
- Understand about your uniform and personal grooming and why it is so important.
- Get useful advice on fatigue management.
- Learn valuable crew resource management tips and advice.
Benefits of Cabin Crew Certification
- Improve your career prospects.
- Learn valuable knowledge, skills, advice and guidance to help you achieve success as a valuable member of the cabin crew.
- Study online from anywhere.
- Study at your own pace.
- Use any device to access your study modules.
- Enjoy the convenience of online support throughout your studies.
- Download and print your industry recognized certificate on successful completion.
This course includes
24/7 Student Support
End of course certification
Lifetime access to your course
Compatible with modern devices
- About the financial aspects of the aviation industry and how you contribute to it
- The history of cabin crew members
- What is expected of cabin crew members in terms of safety & security
- The hierarchy of your workplace
- About charter flights
- About regional flights
- How budget flights stay budget
- Which types of airlines offer the best career opportunities
- Which governing bodies regulate air travel companies
- Why regulations change and how you should prepare for these changes
- Country specific regulations
- Why abbreviations are used
- Why it is necessary to familiarize yourself with abbreviations
- Common aviation abbreviations
- Common domestic and international abbreviations
- How to adapt to different time zones
- The intricate differences between each time zone
- How currencies are calculated
- Currencies and how they apply to your sales targets
- The different types of weather that can affect a flight
- What to do during each weather threat
- What turbulence is
- How cabin crew members keep passengers safe during turbulence
- How to list the names of the different areas on-board a flight
- To understand who can enter which area
- To understand why there may be restrictions on your movements within certain areas
- Determine the relationship between plane areas and in-flight security
- About the different ways of communicating with passengers
- How to communicate with the flight crew
- To know how to adapt your tone of voice to specific situations
- To understand the need to maintain clear communications at all times
- How to use the galley for storage
- How to keep the galley safe
- Why you should maintain the galley in a fit state
- How to ensure the galley is used to maintain privacy
- What the different types of emergency exit are
- How to identify the different forms of emergency exit
- How to open the exits
- To understand which passengers may help you to open the exits
- How to recognize when luggage is not appropriate
- How to stow away luggage carefully
- How to follow legal guidelines with regards to hand luggage
- To understand why certain restrictions apply
- What equipment is available to you to maintain safety
- What a first aid kit is made up of
- Who can use a first aid kit
- The basics of using a slide for emergency evacuations
- How to conduct procedures during the course of a normal flight
- How to conduct yourself appropriately during an abnormal situation
- What to do in an emergency situation
- How to Communicate with passengers during every form of procedure
- What the different types of emergency are
- What ditching is and how to handle it
- How to maintain calm among the passengers during an emergency
- How to prevent panicked passengers from making others stressed
- How a fire arises
- How to recognize a fire using more than just flames
- What the potential fire hazards are
- To know what a fire extinguisher does and the risks associated with using one
- How to maintain the health and safety of staff
- How to maintain the health and safety of passengers
- What the basic health and safety guidelines are
- How to identify potential security threats
- What counts as a minor medical issue
- What more serious medical issues are
- About administering first aid to passengers
- What medical Equipment in on-board an aircraft
- How to select appropriate uniform accessories
- How to wear your uniform
- How to maintain your personal appearance
- How to keep your uniform up to date
- How to identify that you are fatigued
- How to manage sleep cycles
- To adapt your lifestyle to prevent fatigue
- To make sure you eat the right snacks on-board
- What crew resource management is
- How CRM initiatives promote the safe operation of flights
- How past incidents are used to help crews learn from
- Communication techniques
ID: YDFT67YHJ
of achievement
This certificate is presented to
Your Name
For completing the
Cabin Crew Certification
on 21st November 2026
Selena Hurford
Selena Hurford
Course Tutor
Daniel Morgan
Daniel Morgan
Head of Academy
Anyone who has an interest in learning more about this subject matter is encouraged to take the course. There are no entry requirements to take the course.
The course is broken down into 20 individual modules. Each module takes between 20 and 90 minutes on average to study. Although you are free to spend as much or as little time as you feel necessary on each module, simply log in and out of the course at your convenience.
You can study the course any time you like. Simply log in and out of the web based course as often as you require. The course is compatible with all computers, tablet devices and smart phones so you can even study while on the move!
Once you have completed all 20 modules there is a multiple choice test. The questions will be on a range of topics found within the 20 modules. The test, like the course, is online and can be taken a time and location of your choosing.
The pass mark for the test is 70%.
If you don’t pass the test first time you will get further opportunities to take the test again after extra study. There are no limits to the number of times you can take the test. All test retakes are included within the price of the course.
You can either use your Visa, MasterCard, American Express, Solo cards or PayPal account to pay for the online course. Our site uses the latest SSL encryption to ensure your safety. All payments are handled securely by PayPal.
You can begin the course immediately after your payment has been received. You will create your login details during the checkout process. We will also send you an email confirming your login details.
We estimate that the course will take about 0 hours to complete in total, plus an additional 30 minutes for the end of course test.
Once you have been awarded your certificate it is valid for life. The certificate does not expire or need renewing.
Would recommend the course to anyone! Considering estate agency as a career gives a clear insight into the role and regulation and was easy to digest. I was able to easily fit this in with my busy work schedule. I was able to complete this course in less than a month which I originally expected to take a lot longer. The course material is really helpful and the assignments help you to identify if you have a clear understanding of what you have read and usually don't take too long to complete. I am now looking into doing a more advance course in estate agency and looking for a trainee position in my local area.
Samantha Giles
I am a hands-on learner, nothing goes in when I am bored blasted. This course was fantastic, the material for each module is provided in writing, which can be printed and read wherever you are in in your own time, all devices compatible and a short video showing how to do it using Excel.
You can re-visit each module however many times you want, even after completing the exam. The exam is totally content driven (what they teach is what they ask).
This is a great site to learn and I will be recommending it to everyone, Do a course…
Paul Byrne
I love the course very straight forward. Would love to know if there are any more courses available like this for advancement. Everything is clearly explained and if you get in trouble there is a helpline you can call. There should be more courses like this available online to benefit those people that want to go to work in their chosen field but are unable to pay for a program at college or else where. Well done and thank you for allowing me to pursue my interest and hopefully a career at the end of my studying.
Jo Debbage-lodge
I am 3/4 the way through my Legal Secretary Diploma Course, I have studied full time and it has taken me about a week (few hours per day) Very informative course which makes you memorise each module well, with worksheets at the end of each module. Gave a brilliant knowledge base into the different areas of Law and the secretaries roles within them. I have never done an online course before as thought they were not very credible, but this they are good providing you are willing to put the work in, all the information is provided for you , you just need to use it. Thoroughly recommend to anyone who has some spare time and wants to expand their legal knowledge - this course is not just for legal secretaries!!
Georgia Smith
Whilst doing an internship in an Estate Agency, I decided to study the Estate Agent Diploma to gain a better understanding of the regulations and the best ways to go about visits and building my network. I found the course to be very comprehensive and easy to follow.
I’d recommend this to anyone looking to broaden their knowledge of the field of Estate Agency. I found the time estimates to be right if you are simply reading, but I took several pages of notes and so took longer, as I wanted to really understand what I was reading.
Overall, comprehensive and easy to follow.
Lauren Newall
Really helpful course, it covers all the main aspects to become a successful PA. I was looking for an admin course where I can improve a new side of my professional career and this course had everything I needed. It gives you everything from basic computer knowledge to tips for the day to day basics like answering the phone or how to create a memo or book your boss’ travel arrangements. It offers a clear structure with all the main subjects divide in short modules, easy to study that way, and it gives you examples in real life as well as practice exercises that help you to understand everything. With support during all the course and access during a whole year, you cannot ask for more value for money! Totally recommended!
Alicia Prenda
Why you should study with us
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Yet another well laid out course. This is my 3rd course so far with New Skills Academy.
More than likely will be back for another one soon. This course was enjoyable to do, and I learnt a lot and passed first try. My certificate will be up on the wall soon.
Rob Coops
This is a great course for any level of knowledge. Very easy to navigate, great practical tasks and explanations are very clear. You can revise any module with no problem. The test wasn’t too hard if you completed every module. It may be handy to make some notes before you start. Overall I'm very happy with my choice. Thank you New skills for my New skills :)
Julia Bobkova
It was an eye opening course that was flexible and easy to access. I was able to complete it from the comfort of my own home whilst also having the tasks to complete which enabled me to check my knowledge. I know feel much more confident in my field of work and really enjoyed doing it.
Ellie Clarke
I found this course incredibly useful, as it provided me with practical knowledge which I can implement in my role as a Support Worker. The videos were clear and concise, and the downloadable worksheets reinforced what I had learned as I was able to put pen to paper. Overall, a fantastic course for a great price! I am looking forward to taking on my next one.
Teleisha Harley
This course is a great way to brush up on my rusty excel skills, I recommend this course to anyone looking for something to do during lockdown, it's easy to use and talks you through each stage step by step. It has given me the confidence I need to further my career.
Georgia Darke
Very interesting and helpful course. I ve learned a lot of interesting things about make up and the tutorials were very helpful and easy to understand. I really reccomend this course for everyone who is passionate about make up and wish to develop their skills and make a career from their hobby.
Nicoleta Lucaci
I took up this course initially to help me with my own dog, but found that as I worked through the material I actually started thinking that this could be something that I could use to make a second income. From start to finish I found the course engaging and interesting. I am now doing another dog related course and am experiencing the same level of enjoyment. I would recommend New Skills Academy without hesitation.
Keith Smith
I am a doctor. This course is well organized, covering all areas of CBT. The videos and practical tips are very helpful. All the modules are arranged with good explanations and examples. Also each module consists of quick test and assignment which enables you to gain knowledge. Finally I would like to thank the New Skills Academy team.
Dr. M. Arshad
