Cabin Crew Certification
Why you should study with us
Cabin Crew Certification
Have you always wanted to work on an aircraft and be zipped around the world? Do you already work in the aviation industry and want to improve your career prospects?
The cabin crew certification will teach you everything you need to know to enjoy a successful career as a valued member of the cabin crew on board planes around the world.
Introduction to the Cabin Crew Certification
This online study course is designed to give you an introduction into cabin crew careers. It is broken down into twenty informative and manageable modules, which take around ten hours to complete.
You study online at your own pace. As long as you have access to the internet, you can study from anywhere where you are comfortable, whether it's at home or at your desk during your lunch break.
Because there is no schedule or deadline to complete the course, you can work full time and study when you have the time, you can complete the course in two days or two months, this is down to personal preference and the time you have available.
When you have studied all twenty modules, you will need to complete a multiple-choice test with a pass mark of seventy five percent. In the event you don't pass the first time, you will be given an opportunity to go back over the modules and retake the test.
On successful passing, you can download and print your certificate.
What You Will Learn
The twenty information packed modules will teach you the following:
- Understand passenger aviation. This covers the history of cabin crew members, what to expect when working as a member of a cabin crew and the hierarchy on the airline.
- Learn about the different aircraft you can work on from private charters to budget flights and which offer the best career prospects looking forward.
- Get an understanding of the aviation rules. You will learn which governing bodies regulate air travel, and how the regulations change and what you can do to prepare for these changes.
- Identify with various aviation abbreviations. Know when they are used, why you need to know them and the most common abbreviations you will hear throughout your career.
- Learn how to adapt to different time zones and how currencies are calculated.
- Get an understanding of weather conditions and interruptions. You will learn more about turbulence, what weather conditions can impact a flight and how to keep your passengers safe.
- Know the layout of a commercial flight from the area names to what areas you can and cannot enter.
- Learn about communications systems and passenger announcements. You will learn how to effectively communicate with passengers and flight crew. You will also learn how to adapt your tone of voice when using the communications systems.
- You will learn about the galley (kitchen). You will learn how to keep it safe, how to use it for storage and how to maintain privacy in the galley at all times.
- Learn about emergency exits on the plane from the different types and locations to opening them in the event of an emergency.
- Learn everything you need to know about hand baggage from when it's not appropriate to legal guidelines, restrictions and storage.
- Understand emergency equipment and how to use it.
- Learn about the different flight procedures and what you need to know.
- Know the different types of emergencies you may be faced with when on duty.
- Know how fires on board may start and how to handle them effectively.
- Learn the importance of health and safety for crew and passengers.
- Get essential medical and first aid knowledge you may need during a flight.
- Understand about your uniform and personal grooming and why it is so important.
- Get useful advice on fatigue management.
- Learn valuable crew resource management tips and advice.
Benefits of Cabin Crew Certification
- Improve your career prospects.
- Learn valuable knowledge, skills, advice and guidance to help you achieve success as a valuable member of the cabin crew.
- Study online from anywhere.
- Study at your own pace.
- Use any device to access your study modules.
- Enjoy the convenience of online support throughout your studies.
- Download and print your industry recognized certificate on successful completion.
This course includes
24/7 Student Support
End of course certification
Lifetime access to your course
Compatible with modern devices
- About the financial aspects of the aviation industry and how you contribute to it
- The history of cabin crew members
- What is expected of cabin crew members in terms of safety & security
- The hierarchy of your workplace
- About charter flights
- About regional flights
- How budget flights stay budget
- Which types of airlines offer the best career opportunities
- Which governing bodies regulate air travel companies
- Why regulations change and how you should prepare for these changes
- Country specific regulations
- Why abbreviations are used
- Why it is necessary to familiarize yourself with abbreviations
- Common aviation abbreviations
- Common domestic and international abbreviations
- How to adapt to different time zones
- The intricate differences between each time zone
- How currencies are calculated
- Currencies and how they apply to your sales targets
- The different types of weather that can affect a flight
- What to do during each weather threat
- What turbulence is
- How cabin crew members keep passengers safe during turbulence
- How to list the names of the different areas on-board a flight
- To understand who can enter which area
- To understand why there may be restrictions on your movements within certain areas
- Determine the relationship between plane areas and in-flight security
- About the different ways of communicating with passengers
- How to communicate with the flight crew
- To know how to adapt your tone of voice to specific situations
- To understand the need to maintain clear communications at all times
- How to use the galley for storage
- How to keep the galley safe
- Why you should maintain the galley in a fit state
- How to ensure the galley is used to maintain privacy
- What the different types of emergency exit are
- How to identify the different forms of emergency exit
- How to open the exits
- To understand which passengers may help you to open the exits
- How to recognize when luggage is not appropriate
- How to stow away luggage carefully
- How to follow legal guidelines with regards to hand luggage
- To understand why certain restrictions apply
- What equipment is available to you to maintain safety
- What a first aid kit is made up of
- Who can use a first aid kit
- The basics of using a slide for emergency evacuations
- How to conduct procedures during the course of a normal flight
- How to conduct yourself appropriately during an abnormal situation
- What to do in an emergency situation
- How to Communicate with passengers during every form of procedure
- What the different types of emergency are
- What ditching is and how to handle it
- How to maintain calm among the passengers during an emergency
- How to prevent panicked passengers from making others stressed
- How a fire arises
- How to recognize a fire using more than just flames
- What the potential fire hazards are
- To know what a fire extinguisher does and the risks associated with using one
- How to maintain the health and safety of staff
- How to maintain the health and safety of passengers
- What the basic health and safety guidelines are
- How to identify potential security threats
- What counts as a minor medical issue
- What more serious medical issues are
- About administering first aid to passengers
- What medical Equipment in on-board an aircraft
- How to select appropriate uniform accessories
- How to wear your uniform
- How to maintain your personal appearance
- How to keep your uniform up to date
- How to identify that you are fatigued
- How to manage sleep cycles
- To adapt your lifestyle to prevent fatigue
- To make sure you eat the right snacks on-board
- What crew resource management is
- How CRM initiatives promote the safe operation of flights
- How past incidents are used to help crews learn from
- Communication techniques
ID: YDFT67YHJ
of achievement
This certificate is presented to
Your Name
For completing the
Cabin Crew Certification
on 21st November 2026
Selena Hurford
Selena Hurford
Course Tutor
Daniel Morgan
Daniel Morgan
Head of Academy
Anyone who has an interest in learning more about this subject matter is encouraged to take the course. There are no entry requirements to take the course.
The course is broken down into 20 individual modules. Each module takes between 20 and 90 minutes on average to study. Although you are free to spend as much or as little time as you feel necessary on each module, simply log in and out of the course at your convenience.
You can study the course any time you like. Simply log in and out of the web based course as often as you require. The course is compatible with all computers, tablet devices and smart phones so you can even study while on the move!
Once you have completed all 20 modules there is a multiple choice test. The questions will be on a range of topics found within the 20 modules. The test, like the course, is online and can be taken a time and location of your choosing.
The pass mark for the test is 70%.
If you don’t pass the test first time you will get further opportunities to take the test again after extra study. There are no limits to the number of times you can take the test. All test retakes are included within the price of the course.
You can either use your Visa, MasterCard, American Express, Solo cards or PayPal account to pay for the online course. Our site uses the latest SSL encryption to ensure your safety. All payments are handled securely by PayPal.
You can begin the course immediately after your payment has been received. You will create your login details during the checkout process. We will also send you an email confirming your login details.
We estimate that the course will take about 0 hours to complete in total, plus an additional 30 minutes for the end of course test.
Once you have been awarded your certificate it is valid for life. The certificate does not expire or need renewing.
What can I say? I Couldn’t wait to get started and the log in details came through via email which allowed me to be able to. The course was highly addictive once I started, it was like reading a book, you never want to put down.
It was very easy to understand and very thorough but above all, very enjoyable and exhilarating. I was only sorry when it came to an end. I am now very much looking forward to applying my newly gained knowledge into the floristry world out there. I just hope they are ready for me. I can only say a big thank you for the opportunity.
Ann Ainsworth
I did not realise how in depth make up actually was until I actually began the course.
I found the course material very beneficial and it gave me an understanding of how to use all aspects of make up.The videos are extremely helpful and the tutor on them is very precise and clear.
I am exceedingly happy I took this course and it has put me in place for the perfect start. Highly recommend thank you skill academy for giving me the opportunity to better my self at my own pace. The hints and tips are ideal to make notes of xx
Sophie Watson
This course was a good introduction to payroll and the content was easy to read and well set out. I would recommend this course to anyone that would like to start out in payroll.
Mark McAuliffe
I was bought this Nail course as a birthday present and it has really inspired me as I have always had a passion for Nail design.
This course was well structured, clear, and easy to follow. It ran smoothly and I knew exactly how long I was expected to work on each module.
I learnt all about the business side to the salon as well as physical skills and it was easy to do the exams and get my certificate. I would thoroughly recommend this course or similar ones to other people as it was so flexible and I can now take my new skills straight into the working world.
Lauren Dean
I really enjoyed the course and would recommend this to my friends.
I completed a City and Guilds Certificate 40 years ago and was looking at bringing my skills up to date. This gave me the encouragement and insight to what I needed to go back into hairdressing. I understand the importance of keeping my skills up to date and would like to study further in styling, hair treatment and colouring.
Thank you very much I enjoyed the 27 modules attached to the course. I particularly enjoyed the videos attached to the course and have always enjoyed putting hair up for special occasions such as weddings.
Margaret Whitehead
I found this course very easy reading and thoroughly understandable. It was very well put together and you could always go back into the exact page that you left. It was very easy to leave notes and could always go back into them for a refresher.
This course was very well thought threw and easy to move through each section. The self-assessment at the end of each section was very helpful and refreshes key elements that you needed. To be able to print this off was good as it provided a guide for yourself.
I would recommend to my friends.
Sandra Thomas
Cabin Crew Certification
Have you always wanted to work on an aircraft and be zipped around the world? Do you already work in the aviation industry and want to improve your career prospects?
The cabin crew certification will teach you everything you need to know to enjoy a successful career as a valued member of the cabin crew on board planes around the world.
Introduction to the Cabin Crew Certification
This online study course is designed to give you an introduction into cabin crew careers. It is broken down into twenty informative and manageable modules, which take around ten hours to complete.
You study online at your own pace. As long as you have access to the internet, you can study from anywhere where you are comfortable, whether it's at home or at your desk during your lunch break.
Because there is no schedule or deadline to complete the course, you can work full time and study when you have the time, you can complete the course in two days or two months, this is down to personal preference and the time you have available.
When you have studied all twenty modules, you will need to complete a multiple-choice test with a pass mark of seventy five percent. In the event you don't pass the first time, you will be given an opportunity to go back over the modules and retake the test.
On successful passing, you can download and print your certificate.
What You Will Learn
The twenty information packed modules will teach you the following:
- Understand passenger aviation. This covers the history of cabin crew members, what to expect when working as a member of a cabin crew and the hierarchy on the airline.
- Learn about the different aircraft you can work on from private charters to budget flights and which offer the best career prospects looking forward.
- Get an understanding of the aviation rules. You will learn which governing bodies regulate air travel, and how the regulations change and what you can do to prepare for these changes.
- Identify with various aviation abbreviations. Know when they are used, why you need to know them and the most common abbreviations you will hear throughout your career.
- Learn how to adapt to different time zones and how currencies are calculated.
- Get an understanding of weather conditions and interruptions. You will learn more about turbulence, what weather conditions can impact a flight and how to keep your passengers safe.
- Know the layout of a commercial flight from the area names to what areas you can and cannot enter.
- Learn about communications systems and passenger announcements. You will learn how to effectively communicate with passengers and flight crew. You will also learn how to adapt your tone of voice when using the communications systems.
- You will learn about the galley (kitchen). You will learn how to keep it safe, how to use it for storage and how to maintain privacy in the galley at all times.
- Learn about emergency exits on the plane from the different types and locations to opening them in the event of an emergency.
- Learn everything you need to know about hand baggage from when it's not appropriate to legal guidelines, restrictions and storage.
- Understand emergency equipment and how to use it.
- Learn about the different flight procedures and what you need to know.
- Know the different types of emergencies you may be faced with when on duty.
- Know how fires on board may start and how to handle them effectively.
- Learn the importance of health and safety for crew and passengers.
- Get essential medical and first aid knowledge you may need during a flight.
- Understand about your uniform and personal grooming and why it is so important.
- Get useful advice on fatigue management.
- Learn valuable crew resource management tips and advice.
Benefits of Cabin Crew Certification
- Improve your career prospects.
- Learn valuable knowledge, skills, advice and guidance to help you achieve success as a valuable member of the cabin crew.
- Study online from anywhere.
- Study at your own pace.
- Use any device to access your study modules.
- Enjoy the convenience of online support throughout your studies.
- Download and print your industry recognized certificate on successful completion.
This course includes
24/7 Student Support
End of course certification
Lifetime access to your course
Compatible with modern devices
- About the financial aspects of the aviation industry and how you contribute to it
- The history of cabin crew members
- What is expected of cabin crew members in terms of safety & security
- The hierarchy of your workplace
- About charter flights
- About regional flights
- How budget flights stay budget
- Which types of airlines offer the best career opportunities
- Which governing bodies regulate air travel companies
- Why regulations change and how you should prepare for these changes
- Country specific regulations
- Why abbreviations are used
- Why it is necessary to familiarize yourself with abbreviations
- Common aviation abbreviations
- Common domestic and international abbreviations
- How to adapt to different time zones
- The intricate differences between each time zone
- How currencies are calculated
- Currencies and how they apply to your sales targets
- The different types of weather that can affect a flight
- What to do during each weather threat
- What turbulence is
- How cabin crew members keep passengers safe during turbulence
- How to list the names of the different areas on-board a flight
- To understand who can enter which area
- To understand why there may be restrictions on your movements within certain areas
- Determine the relationship between plane areas and in-flight security
- About the different ways of communicating with passengers
- How to communicate with the flight crew
- To know how to adapt your tone of voice to specific situations
- To understand the need to maintain clear communications at all times
- How to use the galley for storage
- How to keep the galley safe
- Why you should maintain the galley in a fit state
- How to ensure the galley is used to maintain privacy
- What the different types of emergency exit are
- How to identify the different forms of emergency exit
- How to open the exits
- To understand which passengers may help you to open the exits
- How to recognize when luggage is not appropriate
- How to stow away luggage carefully
- How to follow legal guidelines with regards to hand luggage
- To understand why certain restrictions apply
- What equipment is available to you to maintain safety
- What a first aid kit is made up of
- Who can use a first aid kit
- The basics of using a slide for emergency evacuations
- How to conduct procedures during the course of a normal flight
- How to conduct yourself appropriately during an abnormal situation
- What to do in an emergency situation
- How to Communicate with passengers during every form of procedure
- What the different types of emergency are
- What ditching is and how to handle it
- How to maintain calm among the passengers during an emergency
- How to prevent panicked passengers from making others stressed
- How a fire arises
- How to recognize a fire using more than just flames
- What the potential fire hazards are
- To know what a fire extinguisher does and the risks associated with using one
- How to maintain the health and safety of staff
- How to maintain the health and safety of passengers
- What the basic health and safety guidelines are
- How to identify potential security threats
- What counts as a minor medical issue
- What more serious medical issues are
- About administering first aid to passengers
- What medical Equipment in on-board an aircraft
- How to select appropriate uniform accessories
- How to wear your uniform
- How to maintain your personal appearance
- How to keep your uniform up to date
- How to identify that you are fatigued
- How to manage sleep cycles
- To adapt your lifestyle to prevent fatigue
- To make sure you eat the right snacks on-board
- What crew resource management is
- How CRM initiatives promote the safe operation of flights
- How past incidents are used to help crews learn from
- Communication techniques
ID: YDFT67YHJ
of achievement
This certificate is presented to
Your Name
For completing the
Cabin Crew Certification
on 21st November 2026
Selena Hurford
Selena Hurford
Course Tutor
Daniel Morgan
Daniel Morgan
Head of Academy
Anyone who has an interest in learning more about this subject matter is encouraged to take the course. There are no entry requirements to take the course.
The course is broken down into 20 individual modules. Each module takes between 20 and 90 minutes on average to study. Although you are free to spend as much or as little time as you feel necessary on each module, simply log in and out of the course at your convenience.
You can study the course any time you like. Simply log in and out of the web based course as often as you require. The course is compatible with all computers, tablet devices and smart phones so you can even study while on the move!
Once you have completed all 20 modules there is a multiple choice test. The questions will be on a range of topics found within the 20 modules. The test, like the course, is online and can be taken a time and location of your choosing.
The pass mark for the test is 70%.
If you don’t pass the test first time you will get further opportunities to take the test again after extra study. There are no limits to the number of times you can take the test. All test retakes are included within the price of the course.
You can either use your Visa, MasterCard, American Express, Solo cards or PayPal account to pay for the online course. Our site uses the latest SSL encryption to ensure your safety. All payments are handled securely by PayPal.
You can begin the course immediately after your payment has been received. You will create your login details during the checkout process. We will also send you an email confirming your login details.
We estimate that the course will take about 0 hours to complete in total, plus an additional 30 minutes for the end of course test.
Once you have been awarded your certificate it is valid for life. The certificate does not expire or need renewing.
What can I say? I Couldn’t wait to get started and the log in details came through via email which allowed me to be able to. The course was highly addictive once I started, it was like reading a book, you never want to put down.
It was very easy to understand and very thorough but above all, very enjoyable and exhilarating. I was only sorry when it came to an end. I am now very much looking forward to applying my newly gained knowledge into the floristry world out there. I just hope they are ready for me. I can only say a big thank you for the opportunity.
Ann Ainsworth
I did not realise how in depth make up actually was until I actually began the course.
I found the course material very beneficial and it gave me an understanding of how to use all aspects of make up.The videos are extremely helpful and the tutor on them is very precise and clear.
I am exceedingly happy I took this course and it has put me in place for the perfect start. Highly recommend thank you skill academy for giving me the opportunity to better my self at my own pace. The hints and tips are ideal to make notes of xx
Sophie Watson
This course was a good introduction to payroll and the content was easy to read and well set out. I would recommend this course to anyone that would like to start out in payroll.
Mark McAuliffe
I was bought this Nail course as a birthday present and it has really inspired me as I have always had a passion for Nail design.
This course was well structured, clear, and easy to follow. It ran smoothly and I knew exactly how long I was expected to work on each module.
I learnt all about the business side to the salon as well as physical skills and it was easy to do the exams and get my certificate. I would thoroughly recommend this course or similar ones to other people as it was so flexible and I can now take my new skills straight into the working world.
Lauren Dean
I really enjoyed the course and would recommend this to my friends.
I completed a City and Guilds Certificate 40 years ago and was looking at bringing my skills up to date. This gave me the encouragement and insight to what I needed to go back into hairdressing. I understand the importance of keeping my skills up to date and would like to study further in styling, hair treatment and colouring.
Thank you very much I enjoyed the 27 modules attached to the course. I particularly enjoyed the videos attached to the course and have always enjoyed putting hair up for special occasions such as weddings.
Margaret Whitehead
I found this course very easy reading and thoroughly understandable. It was very well put together and you could always go back into the exact page that you left. It was very easy to leave notes and could always go back into them for a refresher.
This course was very well thought threw and easy to move through each section. The self-assessment at the end of each section was very helpful and refreshes key elements that you needed. To be able to print this off was good as it provided a guide for yourself.
I would recommend to my friends.
Sandra Thomas
Why you should study with us
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Lovely course for people who want to know the basics and of sign language. It's has helped me to get more of an understanding and will greatly benefit me in my workplace. So easy to pick up and the videos were easy to understand. Would definitely recommend to anyone.
Chloe Hambly
Omg im so excited, over joyed and all the good stuff that comes to mind! Wonderful experience doing lessons with New Skills Academy. I look foward to doing more courses with them. I hope this will encourage others to come on board and refresh your minds or to learn something new, it's a win win situation. I want to thank New Skills Academy so much for making this as simple as possible for me.
Shari Anderson
I found this course incredibly useful, as it provided me with practical knowledge which I can implement in my role as a Support Worker. The videos were clear and concise, and the downloadable worksheets reinforced what I had learned as I was able to put pen to paper. Overall, a fantastic course for a great price! I am looking forward to taking on my next one.
Teleisha Harley
Yet another well laid out course. This is my 3rd course so far with New Skills Academy.
More than likely will be back for another one soon. This course was enjoyable to do, and I learnt a lot and passed first try. My certificate will be up on the wall soon.
Rob Coops
Fantastic course! Well-presented and challenging with frequent assessments. I feel a serious sense of accomplishment having not studied for over 30 years! Videos that accompany each module are carefully thought out and informative. Am so impressed with this course, have now signed up for 3 other courses and recommending New Skills Academy to everyone!
Marva Hudson
Very interesting and helpful course. I ve learned a lot of interesting things about make up and the tutorials were very helpful and easy to understand. I really reccomend this course for everyone who is passionate about make up and wish to develop their skills and make a career from their hobby.
Nicoleta Lucaci
This is a great course for any level of knowledge. Very easy to navigate, great practical tasks and explanations are very clear. You can revise any module with no problem. The test wasn’t too hard if you completed every module. It may be handy to make some notes before you start. Overall I'm very happy with my choice. Thank you New skills for my New skills :)
Julia Bobkova
Excellent course, well explained and easy to understand. The course can be done at my own pace and is available on various devices. The layout of the course was excellent and the notes options is very good. The content is perfect and well structured, making it easy to understand and follow. I will definitely be taking more courses in the future.
Luis Costa
