Cabin Crew Certification
Why you should study with us
Cabin Crew Certification
Have you always wanted to work on an aircraft and be zipped around the world? Do you already work in the aviation industry and want to improve your career prospects?
The cabin crew certification will teach you everything you need to know to enjoy a successful career as a valued member of the cabin crew on board planes around the world.
Introduction to the Cabin Crew Certification
This online study course is designed to give you an introduction into cabin crew careers. It is broken down into twenty informative and manageable modules, which take around ten hours to complete.
You study online at your own pace. As long as you have access to the internet, you can study from anywhere where you are comfortable, whether it's at home or at your desk during your lunch break.
Because there is no schedule or deadline to complete the course, you can work full time and study when you have the time, you can complete the course in two days or two months, this is down to personal preference and the time you have available.
When you have studied all twenty modules, you will need to complete a multiple-choice test with a pass mark of seventy five percent. In the event you don't pass the first time, you will be given an opportunity to go back over the modules and retake the test.
On successful passing, you can download and print your certificate.
What You Will Learn
The twenty information packed modules will teach you the following:
- Understand passenger aviation. This covers the history of cabin crew members, what to expect when working as a member of a cabin crew and the hierarchy on the airline.
- Learn about the different aircraft you can work on from private charters to budget flights and which offer the best career prospects looking forward.
- Get an understanding of the aviation rules. You will learn which governing bodies regulate air travel, and how the regulations change and what you can do to prepare for these changes.
- Identify with various aviation abbreviations. Know when they are used, why you need to know them and the most common abbreviations you will hear throughout your career.
- Learn how to adapt to different time zones and how currencies are calculated.
- Get an understanding of weather conditions and interruptions. You will learn more about turbulence, what weather conditions can impact a flight and how to keep your passengers safe.
- Know the layout of a commercial flight from the area names to what areas you can and cannot enter.
- Learn about communications systems and passenger announcements. You will learn how to effectively communicate with passengers and flight crew. You will also learn how to adapt your tone of voice when using the communications systems.
- You will learn about the galley (kitchen). You will learn how to keep it safe, how to use it for storage and how to maintain privacy in the galley at all times.
- Learn about emergency exits on the plane from the different types and locations to opening them in the event of an emergency.
- Learn everything you need to know about hand baggage from when it's not appropriate to legal guidelines, restrictions and storage.
- Understand emergency equipment and how to use it.
- Learn about the different flight procedures and what you need to know.
- Know the different types of emergencies you may be faced with when on duty.
- Know how fires on board may start and how to handle them effectively.
- Learn the importance of health and safety for crew and passengers.
- Get essential medical and first aid knowledge you may need during a flight.
- Understand about your uniform and personal grooming and why it is so important.
- Get useful advice on fatigue management.
- Learn valuable crew resource management tips and advice.
Benefits of Cabin Crew Certification
- Improve your career prospects.
- Learn valuable knowledge, skills, advice and guidance to help you achieve success as a valuable member of the cabin crew.
- Study online from anywhere.
- Study at your own pace.
- Use any device to access your study modules.
- Enjoy the convenience of online support throughout your studies.
- Download and print your industry recognized certificate on successful completion.
This course includes
24/7 Student Support
End of course certification
Lifetime access to your course
Compatible with modern devices
- About the financial aspects of the aviation industry and how you contribute to it
- The history of cabin crew members
- What is expected of cabin crew members in terms of safety & security
- The hierarchy of your workplace
- About charter flights
- About regional flights
- How budget flights stay budget
- Which types of airlines offer the best career opportunities
- Which governing bodies regulate air travel companies
- Why regulations change and how you should prepare for these changes
- Country specific regulations
- Why abbreviations are used
- Why it is necessary to familiarize yourself with abbreviations
- Common aviation abbreviations
- Common domestic and international abbreviations
- How to adapt to different time zones
- The intricate differences between each time zone
- How currencies are calculated
- Currencies and how they apply to your sales targets
- The different types of weather that can affect a flight
- What to do during each weather threat
- What turbulence is
- How cabin crew members keep passengers safe during turbulence
- How to list the names of the different areas on-board a flight
- To understand who can enter which area
- To understand why there may be restrictions on your movements within certain areas
- Determine the relationship between plane areas and in-flight security
- About the different ways of communicating with passengers
- How to communicate with the flight crew
- To know how to adapt your tone of voice to specific situations
- To understand the need to maintain clear communications at all times
- How to use the galley for storage
- How to keep the galley safe
- Why you should maintain the galley in a fit state
- How to ensure the galley is used to maintain privacy
- What the different types of emergency exit are
- How to identify the different forms of emergency exit
- How to open the exits
- To understand which passengers may help you to open the exits
- How to recognize when luggage is not appropriate
- How to stow away luggage carefully
- How to follow legal guidelines with regards to hand luggage
- To understand why certain restrictions apply
- What equipment is available to you to maintain safety
- What a first aid kit is made up of
- Who can use a first aid kit
- The basics of using a slide for emergency evacuations
- How to conduct procedures during the course of a normal flight
- How to conduct yourself appropriately during an abnormal situation
- What to do in an emergency situation
- How to Communicate with passengers during every form of procedure
- What the different types of emergency are
- What ditching is and how to handle it
- How to maintain calm among the passengers during an emergency
- How to prevent panicked passengers from making others stressed
- How a fire arises
- How to recognize a fire using more than just flames
- What the potential fire hazards are
- To know what a fire extinguisher does and the risks associated with using one
- How to maintain the health and safety of staff
- How to maintain the health and safety of passengers
- What the basic health and safety guidelines are
- How to identify potential security threats
- What counts as a minor medical issue
- What more serious medical issues are
- About administering first aid to passengers
- What medical Equipment in on-board an aircraft
- How to select appropriate uniform accessories
- How to wear your uniform
- How to maintain your personal appearance
- How to keep your uniform up to date
- How to identify that you are fatigued
- How to manage sleep cycles
- To adapt your lifestyle to prevent fatigue
- To make sure you eat the right snacks on-board
- What crew resource management is
- How CRM initiatives promote the safe operation of flights
- How past incidents are used to help crews learn from
- Communication techniques
ID: YDFT67YHJ
of achievement
This certificate is presented to
Your Name
For completing the
Cabin Crew Certification
on 21st November 2024
Selena Hurford
Selena Hurford
Course Tutor
Daniel Morgan
Daniel Morgan
Head of Academy
Anyone who has an interest in learning more about this subject matter is encouraged to take the course. There are no entry requirements to take the course.
The course is broken down into 20 individual modules. Each module takes between 20 and 90 minutes on average to study. Although you are free to spend as much or as little time as you feel necessary on each module, simply log in and out of the course at your convenience.
You can study the course any time you like. Simply log in and out of the web based course as often as you require. The course is compatible with all computers, tablet devices and smart phones so you can even study while on the move!
Once you have completed all 20 modules there is a multiple choice test. The questions will be on a range of topics found within the 20 modules. The test, like the course, is online and can be taken a time and location of your choosing.
The pass mark for the test is 70%.
If you don’t pass the test first time you will get further opportunities to take the test again after extra study. There are no limits to the number of times you can take the test. All test retakes are included within the price of the course.
Once you have completed your test you can log in to your account and download/print your certificate any time you need it. If you would prefer us to post you a certificate to a UK address, there will be an admin charge of £10 (certificates sent internationally may cost more).
You can either use your Visa, MasterCard, American Express, Solo cards or PayPal account to pay for the online course. Our site uses the latest SSL encryption to ensure your safety. All payments are handled securely by PayPal.
You can begin the course immediately after your payment has been received. You will create your login details during the checkout process. We will also send you an email confirming your login details.
We estimate that the course will take about 0 hours to complete in total, plus an additional 30 minutes for the end of course test.
Once you have been awarded your certificate it is valid for life. The certificate does not expire or need renewing.
This course was very easy to follow. Any assistance needed was quickly and professionally sorted.
The modules were great. I am a complete novice in this area of studying but was able to follow each module at my own pace and review.
Thoroughly recommend this to any seeking employment in this area. You get a recognised certificate at the end!
What is also useful is you can revisit modules and refer back to even after the course.
There is an exam at the end which was quite hard but it ensures you have read each module carefully ,so you fully understand.
This course is a must for anyone wanting to undertake Admin or PA work.
I passed and can now apply for this type of work with confidence!!
In one word 'Fantastic!'
Samantha Smith
I am over the moon with my experience in completing my first online course with New Skills Academy. I found the whole process quick and efficient and the site very easy to navigate. I found it helpful to complete short tests at the end of each module as I feel this help to review the information I have read and confirm that I understood it and could retain the information as well. I found the course to be very well written and the information provided to be interesting and relevant to the course and the final test to be efficient in recapping everything I had learnt throughout the course. I completely the course quite quickly as was able to study using my iPhone as the course was iOS compatible which I found to be the best way of accessing the course, information and tests. I'm thrilled that I passed my first course and can't wait to get started on the next one. Thank you for such a positive and rewarding experience.
Lisa Simmons
Course was incredible! Excellent development difficult matter, but with details are trained for this
Responsible manager job. Also with the knowledge that you gain, you feel prepared for a big challenge for new career. The importance in hospitality business shown in detail and is easily digested in training for working. Everything is designed with new technology and easily memories, amazingly beautiful methods of training
I feel very satisfied with the course. Magnificent time during the course. I recommend everyone to try. I want to thank the team of New Skills Academy for everything they have created for the education of this kind of business. Thanks again so much!
Vladimir Todorov
After being in recruitment for three years, this was an amazing course to remind me all the things that I may have let slip it also encouraged me to sharpen up my recruitment practices and I feel rejuvenated in my approach to recruitment with both clients and candidates.
Through the help of this course I feel that I can actively, proactively and effectively target both clients and candidates to achieve my target orientated goals.
Shaun Paskin
Great course. Easily readable online, no jargon and had up to date information and illustrations as well as the sources that were used within the modules. Most modules had an assessment at the end where you could check your own knowledge - this was a great add on to ensure you are up to speed. The exam was easily laid out great with no tricky to read questions. The completion certificate was easily accessible on completion and you are given your grade immediately after the exam - it even gives you the option to see your incorrect answers so you can review them in your own leisure. All of the modules are printable so you can ready back as often as you like. Not only this, but throughout the whole course, you have the ability to email representatives of the course who will answer any questions you may have and they are very prompt with their responses. I was overall very happy with this course and will definitely keep New Skills Academy in mind when taking future course. Thank you!
Gemma Johnston
Amazing course, very easy to do within your own space of time. Very helpful, would highly recommend to anyone and everyone. This has helped me a lot to gain more knowledge and more experience in this field to help me later on in life. The course is user friendly and very straight forward. Provides you with up to date information and real life situations if anything was to happen and makes you feel like you are already working in the field and have the experience you need. The course also has an online tutor to help you at all times!
Rijul Mehan
Cabin Crew Certification
Have you always wanted to work on an aircraft and be zipped around the world? Do you already work in the aviation industry and want to improve your career prospects?
The cabin crew certification will teach you everything you need to know to enjoy a successful career as a valued member of the cabin crew on board planes around the world.
Introduction to the Cabin Crew Certification
This online study course is designed to give you an introduction into cabin crew careers. It is broken down into twenty informative and manageable modules, which take around ten hours to complete.
You study online at your own pace. As long as you have access to the internet, you can study from anywhere where you are comfortable, whether it's at home or at your desk during your lunch break.
Because there is no schedule or deadline to complete the course, you can work full time and study when you have the time, you can complete the course in two days or two months, this is down to personal preference and the time you have available.
When you have studied all twenty modules, you will need to complete a multiple-choice test with a pass mark of seventy five percent. In the event you don't pass the first time, you will be given an opportunity to go back over the modules and retake the test.
On successful passing, you can download and print your certificate.
What You Will Learn
The twenty information packed modules will teach you the following:
- Understand passenger aviation. This covers the history of cabin crew members, what to expect when working as a member of a cabin crew and the hierarchy on the airline.
- Learn about the different aircraft you can work on from private charters to budget flights and which offer the best career prospects looking forward.
- Get an understanding of the aviation rules. You will learn which governing bodies regulate air travel, and how the regulations change and what you can do to prepare for these changes.
- Identify with various aviation abbreviations. Know when they are used, why you need to know them and the most common abbreviations you will hear throughout your career.
- Learn how to adapt to different time zones and how currencies are calculated.
- Get an understanding of weather conditions and interruptions. You will learn more about turbulence, what weather conditions can impact a flight and how to keep your passengers safe.
- Know the layout of a commercial flight from the area names to what areas you can and cannot enter.
- Learn about communications systems and passenger announcements. You will learn how to effectively communicate with passengers and flight crew. You will also learn how to adapt your tone of voice when using the communications systems.
- You will learn about the galley (kitchen). You will learn how to keep it safe, how to use it for storage and how to maintain privacy in the galley at all times.
- Learn about emergency exits on the plane from the different types and locations to opening them in the event of an emergency.
- Learn everything you need to know about hand baggage from when it's not appropriate to legal guidelines, restrictions and storage.
- Understand emergency equipment and how to use it.
- Learn about the different flight procedures and what you need to know.
- Know the different types of emergencies you may be faced with when on duty.
- Know how fires on board may start and how to handle them effectively.
- Learn the importance of health and safety for crew and passengers.
- Get essential medical and first aid knowledge you may need during a flight.
- Understand about your uniform and personal grooming and why it is so important.
- Get useful advice on fatigue management.
- Learn valuable crew resource management tips and advice.
Benefits of Cabin Crew Certification
- Improve your career prospects.
- Learn valuable knowledge, skills, advice and guidance to help you achieve success as a valuable member of the cabin crew.
- Study online from anywhere.
- Study at your own pace.
- Use any device to access your study modules.
- Enjoy the convenience of online support throughout your studies.
- Download and print your industry recognized certificate on successful completion.
This course includes
24/7 Student Support
End of course certification
Lifetime access to your course
Compatible with modern devices
- About the financial aspects of the aviation industry and how you contribute to it
- The history of cabin crew members
- What is expected of cabin crew members in terms of safety & security
- The hierarchy of your workplace
- About charter flights
- About regional flights
- How budget flights stay budget
- Which types of airlines offer the best career opportunities
- Which governing bodies regulate air travel companies
- Why regulations change and how you should prepare for these changes
- Country specific regulations
- Why abbreviations are used
- Why it is necessary to familiarize yourself with abbreviations
- Common aviation abbreviations
- Common domestic and international abbreviations
- How to adapt to different time zones
- The intricate differences between each time zone
- How currencies are calculated
- Currencies and how they apply to your sales targets
- The different types of weather that can affect a flight
- What to do during each weather threat
- What turbulence is
- How cabin crew members keep passengers safe during turbulence
- How to list the names of the different areas on-board a flight
- To understand who can enter which area
- To understand why there may be restrictions on your movements within certain areas
- Determine the relationship between plane areas and in-flight security
- About the different ways of communicating with passengers
- How to communicate with the flight crew
- To know how to adapt your tone of voice to specific situations
- To understand the need to maintain clear communications at all times
- How to use the galley for storage
- How to keep the galley safe
- Why you should maintain the galley in a fit state
- How to ensure the galley is used to maintain privacy
- What the different types of emergency exit are
- How to identify the different forms of emergency exit
- How to open the exits
- To understand which passengers may help you to open the exits
- How to recognize when luggage is not appropriate
- How to stow away luggage carefully
- How to follow legal guidelines with regards to hand luggage
- To understand why certain restrictions apply
- What equipment is available to you to maintain safety
- What a first aid kit is made up of
- Who can use a first aid kit
- The basics of using a slide for emergency evacuations
- How to conduct procedures during the course of a normal flight
- How to conduct yourself appropriately during an abnormal situation
- What to do in an emergency situation
- How to Communicate with passengers during every form of procedure
- What the different types of emergency are
- What ditching is and how to handle it
- How to maintain calm among the passengers during an emergency
- How to prevent panicked passengers from making others stressed
- How a fire arises
- How to recognize a fire using more than just flames
- What the potential fire hazards are
- To know what a fire extinguisher does and the risks associated with using one
- How to maintain the health and safety of staff
- How to maintain the health and safety of passengers
- What the basic health and safety guidelines are
- How to identify potential security threats
- What counts as a minor medical issue
- What more serious medical issues are
- About administering first aid to passengers
- What medical Equipment in on-board an aircraft
- How to select appropriate uniform accessories
- How to wear your uniform
- How to maintain your personal appearance
- How to keep your uniform up to date
- How to identify that you are fatigued
- How to manage sleep cycles
- To adapt your lifestyle to prevent fatigue
- To make sure you eat the right snacks on-board
- What crew resource management is
- How CRM initiatives promote the safe operation of flights
- How past incidents are used to help crews learn from
- Communication techniques
ID: YDFT67YHJ
of achievement
This certificate is presented to
Your Name
For completing the
Cabin Crew Certification
on 21st November 2024
Selena Hurford
Selena Hurford
Course Tutor
Daniel Morgan
Daniel Morgan
Head of Academy
Anyone who has an interest in learning more about this subject matter is encouraged to take the course. There are no entry requirements to take the course.
The course is broken down into 20 individual modules. Each module takes between 20 and 90 minutes on average to study. Although you are free to spend as much or as little time as you feel necessary on each module, simply log in and out of the course at your convenience.
You can study the course any time you like. Simply log in and out of the web based course as often as you require. The course is compatible with all computers, tablet devices and smart phones so you can even study while on the move!
Once you have completed all 20 modules there is a multiple choice test. The questions will be on a range of topics found within the 20 modules. The test, like the course, is online and can be taken a time and location of your choosing.
The pass mark for the test is 70%.
If you don’t pass the test first time you will get further opportunities to take the test again after extra study. There are no limits to the number of times you can take the test. All test retakes are included within the price of the course.
Once you have completed your test you can log in to your account and download/print your certificate any time you need it. If you would prefer us to post you a certificate to a UK address, there will be an admin charge of £10 (certificates sent internationally may cost more).
You can either use your Visa, MasterCard, American Express, Solo cards or PayPal account to pay for the online course. Our site uses the latest SSL encryption to ensure your safety. All payments are handled securely by PayPal.
You can begin the course immediately after your payment has been received. You will create your login details during the checkout process. We will also send you an email confirming your login details.
We estimate that the course will take about 0 hours to complete in total, plus an additional 30 minutes for the end of course test.
Once you have been awarded your certificate it is valid for life. The certificate does not expire or need renewing.
This course was very easy to follow. Any assistance needed was quickly and professionally sorted.
The modules were great. I am a complete novice in this area of studying but was able to follow each module at my own pace and review.
Thoroughly recommend this to any seeking employment in this area. You get a recognised certificate at the end!
What is also useful is you can revisit modules and refer back to even after the course.
There is an exam at the end which was quite hard but it ensures you have read each module carefully ,so you fully understand.
This course is a must for anyone wanting to undertake Admin or PA work.
I passed and can now apply for this type of work with confidence!!
In one word 'Fantastic!'
Samantha Smith
I am over the moon with my experience in completing my first online course with New Skills Academy. I found the whole process quick and efficient and the site very easy to navigate. I found it helpful to complete short tests at the end of each module as I feel this help to review the information I have read and confirm that I understood it and could retain the information as well. I found the course to be very well written and the information provided to be interesting and relevant to the course and the final test to be efficient in recapping everything I had learnt throughout the course. I completely the course quite quickly as was able to study using my iPhone as the course was iOS compatible which I found to be the best way of accessing the course, information and tests. I'm thrilled that I passed my first course and can't wait to get started on the next one. Thank you for such a positive and rewarding experience.
Lisa Simmons
Course was incredible! Excellent development difficult matter, but with details are trained for this
Responsible manager job. Also with the knowledge that you gain, you feel prepared for a big challenge for new career. The importance in hospitality business shown in detail and is easily digested in training for working. Everything is designed with new technology and easily memories, amazingly beautiful methods of training
I feel very satisfied with the course. Magnificent time during the course. I recommend everyone to try. I want to thank the team of New Skills Academy for everything they have created for the education of this kind of business. Thanks again so much!
Vladimir Todorov
After being in recruitment for three years, this was an amazing course to remind me all the things that I may have let slip it also encouraged me to sharpen up my recruitment practices and I feel rejuvenated in my approach to recruitment with both clients and candidates.
Through the help of this course I feel that I can actively, proactively and effectively target both clients and candidates to achieve my target orientated goals.
Shaun Paskin
Great course. Easily readable online, no jargon and had up to date information and illustrations as well as the sources that were used within the modules. Most modules had an assessment at the end where you could check your own knowledge - this was a great add on to ensure you are up to speed. The exam was easily laid out great with no tricky to read questions. The completion certificate was easily accessible on completion and you are given your grade immediately after the exam - it even gives you the option to see your incorrect answers so you can review them in your own leisure. All of the modules are printable so you can ready back as often as you like. Not only this, but throughout the whole course, you have the ability to email representatives of the course who will answer any questions you may have and they are very prompt with their responses. I was overall very happy with this course and will definitely keep New Skills Academy in mind when taking future course. Thank you!
Gemma Johnston
Amazing course, very easy to do within your own space of time. Very helpful, would highly recommend to anyone and everyone. This has helped me a lot to gain more knowledge and more experience in this field to help me later on in life. The course is user friendly and very straight forward. Provides you with up to date information and real life situations if anything was to happen and makes you feel like you are already working in the field and have the experience you need. The course also has an online tutor to help you at all times!
Rijul Mehan
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I am a doctor. This course is well organized, covering all areas of CBT. The videos and practical tips are very helpful. All the modules are arranged with good explanations and examples. Also each module consists of quick test and assignment which enables you to gain knowledge. Finally I would like to thank the New Skills Academy team.
Dr. M. Arshad
The course was clearly set out with helpful end of week tests which built my knowledge. Being dyslexic I found the course was set out in an easy to understand way. I was able to pass the test on my first attempt. The downloaded pdf are a useful resource that you can keep forever. Looking forward to the next course
Ross Dunsten
Wow what an incredible insight for the start of anyone's journey in property. This course gives you so much information and there are tests and questions on each of the modules. The course is very easy to follow and well laid out. You can actually make notes on the pages of each module using the notes tab! I am very excited to say that I passed and I only spent one week on this course. I will print all the PDF information and keep it in a file with my certificate. I feel very confident for my future plans now I have completed this course.
Nichola Anderson
Omg im so excited, over joyed and all the good stuff that comes to mind! Wonderful experience doing lessons with New Skills Academy. I look foward to doing more courses with them. I hope this will encourage others to come on board and refresh your minds or to learn something new, it's a win win situation. I want to thank New Skills Academy so much for making this as simple as possible for me.
Shari Anderson
It was an eye opening course that was flexible and easy to access. I was able to complete it from the comfort of my own home whilst also having the tasks to complete which enabled me to check my knowledge. I know feel much more confident in my field of work and really enjoyed doing it.
Ellie Clarke
Lovely course for people who want to know the basics and of sign language. It's has helped me to get more of an understanding and will greatly benefit me in my workplace. So easy to pick up and the videos were easy to understand. Would definitely recommend to anyone.
Chloe Hambly
I took up this course initially to help me with my own dog, but found that as I worked through the material I actually started thinking that this could be something that I could use to make a second income. From start to finish I found the course engaging and interesting. I am now doing another dog related course and am experiencing the same level of enjoyment. I would recommend New Skills Academy without hesitation.
Keith Smith
This is a great course for any level of knowledge. Very easy to navigate, great practical tasks and explanations are very clear. You can revise any module with no problem. The test wasn’t too hard if you completed every module. It may be handy to make some notes before you start. Overall I'm very happy with my choice. Thank you New skills for my New skills :)
Julia Bobkova
