How to be a Successful Server Certification

How to be a Successful Server

Learning how to be a successful server is essential for anybody who has a passion for the restaurant and service industry - whether you're interested in becoming a server or ready to take your waiting career to the next level!

This course covers everything you need to know about becoming a successful server, including a full description of the tasks, duties and hours, as well as tips for optimizing your training and developing your ambition.

From the most important traits of successful servers, including appearance and attitude, to vital insider tips from professional servers regarding tips, seating and serving, this course covers everything you need to know about becoming a successful server.

You Will Learn

  • A server's complete job description, including the duties and working hours
  • How to get the most out of your training and how to be ambitious from the beginning
  • The most important traits of successful servers and how to develop them
  • Inside tips from professional servers, and how to use them to become successful in the industry

Benefits of Taking This Course

  • You will have the knowledge to become a highly-skilled expert who thrives in any environment
  • You can learn how to earn more money via tips and salary
  • You could open industry doors and move up through the ranks
  • You will know how to avoid the common errors which slow your progress and jeopardize your job

This course includes

24/7 Student Support

End of course certification

Lifetime access to your course

PLUS - Access to the exclusive New Skills Academy Study Group!
  • The main tasks and duties of a server
  • The hours worked by a server
  • Important principles for being ambitious
  • The elements needed to make a good impression
  • How to be professional and approachable
  • Important factors to consider, to succeed as a server
  • The protocols for dealing with different patrons
ID: YDFT67YHJ
certificate

of achievement

This certificate is presented to

Your Name

NSA

For completing the

How to be a Successful Server Certification

on 21st November 2026

Selena Hurford

Selena Hurford

Course Tutor

cpd

Daniel Morgan

Daniel Morgan

Head of Academy

Certificate Example

Anyone who has an interest in learning more about this subject matter is encouraged to take the course. There are no entry requirements to take the course.

The course is broken down into 4 individual modules. Each module takes between 20 and 90 minutes on average to study. Although you are free to spend as much or as little time as you feel necessary on each module, simply log in and out of the course at your convenience.

You can study the course any time you like. Simply log in and out of the web based course as often as you require. The course is compatible with all computers, tablet devices and smart phones so you can even study while on the move!

Once you have completed all 4 modules there is a multiple choice test. The questions will be on a range of topics found within the 4 modules. The test, like the course, is online and can be taken a time and location of your choosing.

The pass mark for the test is 70%.

If you don’t pass the test first time you will get further opportunities to take the test again after extra study. There are no limits to the number of times you can take the test. All test retakes are included within the price of the course.

You can either use your Visa, MasterCard, American Express, Solo cards or PayPal account to pay for the online course. Our site uses the latest SSL encryption to ensure your safety. All payments are handled securely by PayPal.

You can begin the course immediately after your payment has been received. You will create your login details during the checkout process. We will also send you an email confirming your login details.

We estimate that the course will take about 3 hours to complete in total, plus an additional 30 minutes for the end of course test.

Once you have been awarded your certificate it is valid for life. The certificate does not expire or need renewing.

Providing excellent customer service is essential to the long-term viability of every business. New Skills Academy - for me online Diploma in Customer Service course introduces the fundamental elements of customer service and explains how they can be applied in any organization. Following this, it describes how a business can develop its customer service program to the highest level.

This course also details the role of customer service in the hospitality industry, the retail industry and the public sector. These sections explain the elements of customer service that should be focused on in these sectors.

This Diploma course is ideal for business managers, business owners and entrepreneurs who wish to learn how to implement an effective customer service program in their organization. This course will also be of great interest to retail staff, hospitality workers and public servants who want to become more proficient at providing friendly and effective customer service.

Oksana Furmane

This course thoroughly improved my knowledge of Microsoft Outlook. I found the modules on meetings, appointments and tasks the most informative. I’m sure these will all have a direct impact on my day to day working life.

If you do not already have a basic understanding of Outlook then the first few modules in particular will be very helpful to you as they cover the fundamentals extremely well.
There is also more advanced options for those who are at that level.

The course is very easy to follow, the tutorial videos are extremely well put together and you can learn at your own pace.

Jordan Grierson

This course is easy to read, it’s given me a new avenue to go down and very happy with all the advice I have been given.
The modules give you the basics and knowledge required to start up on your own if you have the back bone to go and use it!
The staff are as helpful as could possibly be.
Thank you for this opportunity, I am very grateful and will be carrying on to the next qualification as soon as I can.
Please note this is a real service and I really can’t believe it’s genuinely. Real big kiss to everyone who has helped me with this.

Elisa Jay

If your looking for a refresher or new career then this is a Fantastic site for courses. This is the second course I’ve done on this site and there very in depth and I’ve learnt so much. Very pleased. Would highly recommend.

Will be looking to do more courses in the future. Not only have I achieved two diplomas but I’ve got new services to offer in my salon for all my clients. Great time of year to have completed with christmas around the corner, my salons never been so busy and even taken bookings for 2017 already.

Would recommend to all!

Tammy Jarrett

Website is easy to navigate; three main areas: beginners, intermediate and advanced are very well structured; videos and exercises are short, and interactive which is convenient if you study on the go; not boring at all.

You can always come back to the particular topic if it is not clear or you want to refresh your memory. Highly recommend this Excel course if you are beginner or you just want to become an expert in certain parts of this programme.

The price is just right for the quality of course you get. I believe my skills improved a lot since starting this course

Ivica Vrabelova

I found the course relevant, clear, concise and a good basis for a change of career to HR. I thought it was good value for money, the balance of information, the exercises were good and liked the fact that I can access from wherever and study at my own pace.

I found the website easy to navigate and liked the fact it remembered where I was up to. When I asked a question of support, I got a fast response that solved my question. I would do courses with New Skills Academy in the future.

Thank you very much!

Victoria Ames

Duration:
3 hours

Access:
Lifetime Access

Approved by:
CPD

Learning Type:


Text based modules  Images 

Cost:
$110.00

How to be a Successful Server

Learning how to be a successful server is essential for anybody who has a passion for the restaurant and service industry - whether you're interested in becoming a server or ready to take your waiting career to the next level!

This course covers everything you need to know about becoming a successful server, including a full description of the tasks, duties and hours, as well as tips for optimizing your training and developing your ambition.

From the most important traits of successful servers, including appearance and attitude, to vital insider tips from professional servers regarding tips, seating and serving, this course covers everything you need to know about becoming a successful server.

You Will Learn

  • A server's complete job description, including the duties and working hours
  • How to get the most out of your training and how to be ambitious from the beginning
  • The most important traits of successful servers and how to develop them
  • Inside tips from professional servers, and how to use them to become successful in the industry

Benefits of Taking This Course

  • You will have the knowledge to become a highly-skilled expert who thrives in any environment
  • You can learn how to earn more money via tips and salary
  • You could open industry doors and move up through the ranks
  • You will know how to avoid the common errors which slow your progress and jeopardize your job

This course includes

24/7 Student Support

End of course certification

Lifetime access to your course

PLUS - Access to the exclusive New Skills Academy Study Group!
  • The main tasks and duties of a server
  • The hours worked by a server
  • Important principles for being ambitious
  • The elements needed to make a good impression
  • How to be professional and approachable
  • Important factors to consider, to succeed as a server
  • The protocols for dealing with different patrons
ID: YDFT67YHJ
certificate

of achievement

This certificate is presented to

Your Name

NSA

For completing the

How to be a Successful Server Certification

on 21st November 2026

Selena Hurford

Selena Hurford

Course Tutor

cpd

Daniel Morgan

Daniel Morgan

Head of Academy

Certificate Example

Anyone who has an interest in learning more about this subject matter is encouraged to take the course. There are no entry requirements to take the course.

The course is broken down into 4 individual modules. Each module takes between 20 and 90 minutes on average to study. Although you are free to spend as much or as little time as you feel necessary on each module, simply log in and out of the course at your convenience.

You can study the course any time you like. Simply log in and out of the web based course as often as you require. The course is compatible with all computers, tablet devices and smart phones so you can even study while on the move!

Once you have completed all 4 modules there is a multiple choice test. The questions will be on a range of topics found within the 4 modules. The test, like the course, is online and can be taken a time and location of your choosing.

The pass mark for the test is 70%.

If you don’t pass the test first time you will get further opportunities to take the test again after extra study. There are no limits to the number of times you can take the test. All test retakes are included within the price of the course.

You can either use your Visa, MasterCard, American Express, Solo cards or PayPal account to pay for the online course. Our site uses the latest SSL encryption to ensure your safety. All payments are handled securely by PayPal.

You can begin the course immediately after your payment has been received. You will create your login details during the checkout process. We will also send you an email confirming your login details.

We estimate that the course will take about 3 hours to complete in total, plus an additional 30 minutes for the end of course test.

Once you have been awarded your certificate it is valid for life. The certificate does not expire or need renewing.

Providing excellent customer service is essential to the long-term viability of every business. New Skills Academy - for me online Diploma in Customer Service course introduces the fundamental elements of customer service and explains how they can be applied in any organization. Following this, it describes how a business can develop its customer service program to the highest level.

This course also details the role of customer service in the hospitality industry, the retail industry and the public sector. These sections explain the elements of customer service that should be focused on in these sectors.

This Diploma course is ideal for business managers, business owners and entrepreneurs who wish to learn how to implement an effective customer service program in their organization. This course will also be of great interest to retail staff, hospitality workers and public servants who want to become more proficient at providing friendly and effective customer service.

Oksana Furmane

This course thoroughly improved my knowledge of Microsoft Outlook. I found the modules on meetings, appointments and tasks the most informative. I’m sure these will all have a direct impact on my day to day working life.

If you do not already have a basic understanding of Outlook then the first few modules in particular will be very helpful to you as they cover the fundamentals extremely well.
There is also more advanced options for those who are at that level.

The course is very easy to follow, the tutorial videos are extremely well put together and you can learn at your own pace.

Jordan Grierson

This course is easy to read, it’s given me a new avenue to go down and very happy with all the advice I have been given.
The modules give you the basics and knowledge required to start up on your own if you have the back bone to go and use it!
The staff are as helpful as could possibly be.
Thank you for this opportunity, I am very grateful and will be carrying on to the next qualification as soon as I can.
Please note this is a real service and I really can’t believe it’s genuinely. Real big kiss to everyone who has helped me with this.

Elisa Jay

If your looking for a refresher or new career then this is a Fantastic site for courses. This is the second course I’ve done on this site and there very in depth and I’ve learnt so much. Very pleased. Would highly recommend.

Will be looking to do more courses in the future. Not only have I achieved two diplomas but I’ve got new services to offer in my salon for all my clients. Great time of year to have completed with christmas around the corner, my salons never been so busy and even taken bookings for 2017 already.

Would recommend to all!

Tammy Jarrett

Website is easy to navigate; three main areas: beginners, intermediate and advanced are very well structured; videos and exercises are short, and interactive which is convenient if you study on the go; not boring at all.

You can always come back to the particular topic if it is not clear or you want to refresh your memory. Highly recommend this Excel course if you are beginner or you just want to become an expert in certain parts of this programme.

The price is just right for the quality of course you get. I believe my skills improved a lot since starting this course

Ivica Vrabelova

I found the course relevant, clear, concise and a good basis for a change of career to HR. I thought it was good value for money, the balance of information, the exercises were good and liked the fact that I can access from wherever and study at my own pace.

I found the website easy to navigate and liked the fact it remembered where I was up to. When I asked a question of support, I got a fast response that solved my question. I would do courses with New Skills Academy in the future.

Thank you very much!

Victoria Ames

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