Combined Retail Management and Retail Banking Diploma

Retail Banking Course

Retail banking is increasing in popularity throughout the world as banks compete to take market share of private clients. Retail banking is unique and different to traditional banking, this type of banking focuses on the customer and their needs, putting packages and plans in place to ensure the clients financial needs are met at all times. Anyone already in the banking industry or anyone interesting in a career within the banking industry can gain insight and benefit from this information packed course.

Information on the Retail Banking Course

The retail banking course is an information packed online training course that you can access at any time of the day or night. This enables you to study at your own pace, either studying full time or working full time and studying in the evenings. During the course you have access to online support and as long as you have internet connection, you can use any device, so you can even study on the bus or tube on your way home from work each day. On completion of the course, you will be required to complete and pass the multiple choice test. You have two chances to complete the test. In the event you don't pass the first time, you will have the chance to revisit your modules, go over the areas you feel you didn't know and then retake the test. Once you pass you will be able to download and print your certificate immediately. Your certificate can be posted to you at an additional charge, should you prefer.

What you will learn

This course is designed to provide you with all the knowledge and skills you need to be effective when it comes to retail banking. This is still a relatively new sector of the banking industry, so learning how it works and how to incorporate into your current bank can help you achieve success moving forward. Some of the things you can expect to learn include:

• Get an introduction into retail banking, understand what this type of banking is and why it is becoming so important to banks now and moving forward.
• Learn about the various financial systems and how they link to retail banking.
• Identify the different types of banking and banking channels.
• Understand the different retail banking products and how these differ from traditional banking products. What sets this apart from banking that has been used for years?
• Get an understanding on retail mortgages and loans and why this is important in today's market place.
• Learn about various banking services and how these relate to retail banking.
• Identify the different banking payment systems to improve customer experience and meet their unique banking and financial needs.
• This module will teach you about various banking operations which will be beneficial to you in the retail banking sector.
• Learn about Islamic banking, what it is and how it can benefit you.
• Get valuable insight into customer service and the importance thereof. Customer service can make the difference on whether the client opens an account with your bank or one of your competitors.
• Understand money laundering, what it is, how it is carried out and what to watch for to reduce the risk of this happening on your watch.

Benefits

There are so many great benefits to completing the retail banking course online. Some of the benefits you can expect to take advantage of include:

• Study online from anywhere at any time.
• Use any device to study – computer, laptop, tablet or phone.
• Comprehensive course broken down into manageable modules, making it easier to study.
• Study at your own pace whether you choose to study full time or part time, complete the course in a matter of days or weeks, the choice is up to you and the time you have to dedicate to your studies.
• Enjoy the convenience of online support during your studies.
• Gain a lifetime access to all modules to revisit as and when needed.
• On successful completion instantly download and print your industry recognised certificate.
• All certificates are verifiable using their unique code.

Retail Management Diploma Course

Are you looking to improve your prospects in retail management or maybe you are looking to join this exciting industry, this course may be just what you have been looking for. The retail management course is brimming with information and offers a host of benefits, all with the convenience of distance learning, enabling you to learn anywhere and at any time.

Introduction to Retail Management Course

The retail management course is an information packed course that is offered one hundred percent online, so no need to travel to a classroom; you get to study in the comfort of your own home. The great thing with studying the retail management course online is that you can access the information packed modules from any device. This enables you to study at home using your computer or laptop or travelling to and from work, using your tablet or phone. Each module is brimming with useful information, making it easy to learn and gain the insight you need to enjoy a successful career in this industry. You will receive an industry recognised certificate once you have completed your training and passed the multiple choice test. You can choose to download and print your certificate immediately or you can have it printed and posted to you. Each certificate comes with its own unique code, making it verifiable via the website.

What you will learn

This course is brimming with informative and interesting learning modules, each one designed to teach you everything you need to know about retail management so you can take what you have learned to the office with you and start using your new knowledge without delay. Some of the things you can expect to learn include:

• Gain an insight into retail management, what it is and why it is important.
• Understand the importance of merchandising and pricing within the business. Get information on what this is and what it entails to ensure success moving forward.
• Learn about sales, working at a point of sale, attitude, service and more.
• Identify the different customer behaviours you need to know to ensure you provide your clients with the best service at all times.
• Learn about customer behavioural trends, how to target customers and collect information to help you appeal to your customer base on a daily basis.
• Gain insight into customer communication and how important this is to your success.
• Understand the retail environment and what to expect. What you should and shouldn't do and so much more.
• Learn how to build a long term relationship with your customers, how to form and maintain a relationship in the long run.
• Identify the importance of stock management and how to manage your stock effectively.
• Get insider knowledge into choosing an effective store location to ensure success.
• Learn the importance of proper store layout and design, along with some insider tips to take advantage of.
• Understand the logistics of supplying and receiving stock.
• Learn about various retail security systems and procedures you should have in place.
• Identify how to build a successful team and the importance of team communication.
• Learn about multi-channel retailing and retail marketing and how this can help you boost the business and achieve success.
• Understand the importance of brand management.
• Learn the essential health and safety procedures you must have in place at all times.
• Learn the trading constitution and customer laws relating to your business.

Benefits

There are so many benefits to completing this retail management course online, these include:

• Fast track your career with the knowledge, insight and information you will learn by completing this course.
• Enjoy the convenience of being awarded an industry recognised certification on successful completion and passing.
• Have potential employers confirm your credentials by using the unique verifiable code on your certificate.
• Enjoy the convenience of studying from anywhere at any time, using any device.
• Study online at your own pace and in your own time.
• Get lifetime access to your learning modules.
• Have online support.

The course is broken down into 0 individual modules. Each module takes between 20 and 90 minutes on average to study. Although you are free to spend as much or as little time as you feel necessary on each module, simply log in and out of the course at your convenience.

You can study the course any time you like. Simply log in and out of the web based course as often as you require. The course is compatible with all computers, tablet devices and smart phones so you can even study while on the move!

Once you have completed all 0 modules there is a multiple choice test. The questions will be on a range of topics found within the 0 modules. The test, like the course, is online and can be taken a time and location of your choosing.

The pass mark for the test is 70%.

If you don’t pass the test first time you will get further opportunities to take the test again after extra study. There are no limits to the number of times you can take the test. All test retakes are included within the price of the course.

Once you have completed your test you can log in to your account and download/print your certificate any time you need it. If you would prefer us to post you a certificate to a UK address, there will be an admin charge of £10 (certificates sent internationally may cost more).

You can either use your Visa, MasterCard, American Express, Solo cards or PayPal account to pay for the online course. Our site uses the latest SSL encryption to ensure your safety. All payments are handled securely by PayPal.

You can begin the course immediately after your payment has been received. You will create your login details during the checkout process. We will also send you an email confirming your login details.

We estimate that the course will take about 22 hours to complete in total, plus an additional 30 minutes for the end of course test.

Once you have been awarded your certificate it is valid for life. The certificate does not expire or need renewing.