Communication Skills Certificate

cpd
£40.00 BUY NOW

Communication Skills Certificate Course

In this course, you will learn how to sharpen your communication skills and how to use them to positive effect in the workplace.

You will learn why communication skills are so important, and the factors that influence how well others will respond to your message.

You will consider barriers to communication and how to overcome them when interacting with those from your own culture and those of other backgrounds.

You will consider the role of verbal and non-verbal communication throughout the course.

You will learn:

  • The definition and purpose of high impact communication, and why it is a highly valued skill.
  • How to undertake a personal audit and understand your own communication style.
  • How you can communicate to make a positive impression and get noticed at work.
  • How you can make a positive impact at all levels within an organisation.
  • How to develop the right kind of environment to facilitate high impact communication.
  • How to put people at ease within seconds of meeting them.
  • How to quickly establish rapport and build a sense of connection.
  • How to use effective opening remarks and “icebreakers” helping others feel comfortable.
  • How to detect barriers to communication between yourself and other people.
  • How to remove communication barriers and deepen the relationship.
  • The power of body language in high impact communication.
  • How you can make use of multiple sensory channels when communicating with others.
  • How you can take practical steps to overcome your personal insecurities and fears.
  • How you can use body language to overcome the objections of others and negotiate successfully.
  • How to emphasise your message using high impact body language.
  • How you can invoke the past, present and future to build your message via storytelling and how to structure a message so that others feel inspired by your words.
  • How to use metaphor in high impact communication in both written and spoken formats.
  • How to ask questions that make people think, reflect, and give you the answers you need.
  • How to gain the confidence of others and encourage them to believe in you.
  • How to elicit and respond to positive and negative feedback and why negative feedback can be more valuable than praise.
  • How to deal with negative or unresponsive individuals in a constructive manner, and to identify workplace bullying.
  • How to understand another person’s position through active listening techniques.
  • How to make a positive impact, elicit action from others, and maintain momentum when encouraging other people to change.
  • How to reinforce your message across multiple channels.
  • How to undertake further personal development and grow your communication skills, becoming an asset to your organisation in the process.
Call

24/7 Customer Support

certificate

End of course certification

electronic

Compatible with all modern devices

forever

Lifetime access to your course

  • The definition and purpose of high impact communication.
  • How to undertake a personal audit and understand your own communication style.
  • How you can communicate to get noticed at work.
  • How you can make a positive impact at all levels within an organisation.
  • How to put people at ease within seconds of meeting them.
  • How to quickly establish rapport.
  • How to use effective opening remarks and “ice-breakers.'
  • How to detect barriers to communication.
  • The power of body language in high impact communication.
  • How you can make use of multiple sensory channels when communicating with others.
  • How you can overcome your personal insecurities and fears.
  • How you can use body language to overcome the objections of others.
  • How you can invoke the past, present and future to build your message via storytelling.
  • How to structure a message.
  • How to use metaphor in high impact communication.
  • How to ask questions that make people think.
  • How to elicit and respond to positive and negative feedback.
  • How to deal with negative or unresponsive individuals in a constructive manner.
  • How to understand another person's position.
  • How to make a positive impact and elicit action from others.
ID: YDFT67YHJ
certificate

of achievement

This certificate is presented to

Your Name

NSA

For completing the

Communication Skills Certificate

on 21st November 2021

Selena Hurford

Selena Hurford

Course Tutor

cpd

Daniel Morgan

Daniel Morgan

Head of Academy

Certificate Example

Anyone who has an interest in learning more about this subject matter is encouraged to take the course. There are no entry requirements to take the course.

The course is broken down into 5 individual modules. Each module takes between 20 and 90 minutes on average to study. Although you are free to spend as much or as little time as you feel necessary on each module, simply log in and out of the course at your convenience.

You can study the course any time you like. Simply log in and out of the web based course as often as you require. The course is compatible with all computers, tablet devices and smart phones so you can even study while on the move!

Once you have completed all 5 modules there is a multiple choice test. The questions will be on a range of topics found within the 5 modules. The test, like the course, is online and can be taken a time and location of your choosing.

The pass mark for the test is 70%.

If you don’t pass the test first time you will get further opportunities to take the test again after extra study. There are no limits to the number of times you can take the test. All test retakes are included within the price of the course.

Once you have completed your test you can log in to your account and download/print your certificate any time you need it. If you would prefer us to post you a certificate to a UK address, there will be an admin charge of £10 (certificates sent internationally may cost more).

You can either use your Visa, MasterCard, American Express, Solo cards or PayPal account to pay for the online course. Our site uses the latest SSL encryption to ensure your safety. All payments are handled securely by PayPal.

You can begin the course immediately after your payment has been received. You will create your login details during the checkout process. We will also send you an email confirming your login details.

We estimate that the course will take about 10 hours to complete in total, plus an additional 30 minutes for the end of course test.

Once you have been awarded your certificate it is valid for life. The certificate does not expire or need renewing.

Amazing, informative course, really great value for money. Easy to use and navigate the website, and well worth it. Very clear and concise instructions.

I work in fraud at the moment and am just looking for something to add to my CV. Really great value for money. Simple, quick, easy and informative. Lots of modules that make up the course that are simple yet informative about fraud and money laundering and other aspects of fraud.

I’ve enjoyed the course so far and am looking forward to completing it and gaining a new qualification for my CV as well as new knowledge for my current workplace.

Jade Petrie

The course is well written and broken down into easy sections, there is a test at the end of each module. This course is good if you're looking at a new career or even just want a better understanding of exercise, I would recommend the course for for either.

The web site is easy to navigate, I would recommend this for some one wanting to start a career in the fitness industry.

Lisa Hayden

This is an amazing course. Easy to follow and understand.

I am working with children already and I wanted to do a SEN course to extend my knowledge and able to work with a wide range of children including those with special needs. This course has twice the modules as an average SEN course, so it provides great knowledge in the subject. And this is perfect as it’s CPD accredited course. And the price was just unbelievable!!

The course has email tutor support and lifetime access to the course material which is brilliant for a mum, who is working currently as a volunteer to gain work experience.

Andrea Piesiur

I found this course most interesting. Having been a Receptionist in various industries over the years, and learning more at each location, this course helped focus my thoughts 'back to basics' and made me rethink some of the things I'd learnt. Very helpful, very concise, informative and uncomplicated.

It also gave great insights into the different kind of Reception work which can be so varied. I have been put forward for a Doctors Receptionist vacancy, a 'trade' I haven't ventured into yet, and will take what I have learnt from the course to the interview and hopefully it will stand me in good stead.

Maggie Jones

I studied this course recently and found it to be very interesting, lots of information all easy to understand and printable. The videos were a great add on, easy to follow and understand, showed ways how to do the different types of massages, how to stand and extra information on how to go about adding this to your own business. Contacting the admin department was easy, answered calls very quickly and dealt with the issues straight away. Also a call back to make sure everything was ok. Received certificate within days and downloaded, very good quality. Would highly recommend learning this way!

Pamela Johnstone

My course was the Pet Sitting and Dog Walking course. It is quite an interesting course! It was perfect to learn, and this what I was looking for.

Easy and clear to understand with many helpful pictures, very helpful extra information, very informative. I really enjoyed studying this course. For me it was fun ? I studied when I have had time, which is great for me in addition to my current job.

I hope I can start soon my new career with my newly learned skills. I am so excited. Fully accredited course which is important for me. I will definitely recommend New Skills Academy!

Tamas Fekete

Duration:
10 hours

Access:
Lifetime Access

Approved by:
CPD

Learning Type:


Text based modules  Images  Video learning 

Cost:
£40.00

0% Finance

Communication Skills Certificate Course

In this course, you will learn how to sharpen your communication skills and how to use them to positive effect in the workplace.

You will learn why communication skills are so important, and the factors that influence how well others will respond to your message.

You will consider barriers to communication and how to overcome them when interacting with those from your own culture and those of other backgrounds.

You will consider the role of verbal and non-verbal communication throughout the course.

You will learn:

  • The definition and purpose of high impact communication, and why it is a highly valued skill.
  • How to undertake a personal audit and understand your own communication style.
  • How you can communicate to make a positive impression and get noticed at work.
  • How you can make a positive impact at all levels within an organisation.
  • How to develop the right kind of environment to facilitate high impact communication.
  • How to put people at ease within seconds of meeting them.
  • How to quickly establish rapport and build a sense of connection.
  • How to use effective opening remarks and “icebreakers” helping others feel comfortable.
  • How to detect barriers to communication between yourself and other people.
  • How to remove communication barriers and deepen the relationship.
  • The power of body language in high impact communication.
  • How you can make use of multiple sensory channels when communicating with others.
  • How you can take practical steps to overcome your personal insecurities and fears.
  • How you can use body language to overcome the objections of others and negotiate successfully.
  • How to emphasise your message using high impact body language.
  • How you can invoke the past, present and future to build your message via storytelling and how to structure a message so that others feel inspired by your words.
  • How to use metaphor in high impact communication in both written and spoken formats.
  • How to ask questions that make people think, reflect, and give you the answers you need.
  • How to gain the confidence of others and encourage them to believe in you.
  • How to elicit and respond to positive and negative feedback and why negative feedback can be more valuable than praise.
  • How to deal with negative or unresponsive individuals in a constructive manner, and to identify workplace bullying.
  • How to understand another person’s position through active listening techniques.
  • How to make a positive impact, elicit action from others, and maintain momentum when encouraging other people to change.
  • How to reinforce your message across multiple channels.
  • How to undertake further personal development and grow your communication skills, becoming an asset to your organisation in the process.
Call

24/7 Customer Support

certificate

End of course certification

electronic

Compatible with all modern devices

forever

Lifetime access to your course

  • The definition and purpose of high impact communication.
  • How to undertake a personal audit and understand your own communication style.
  • How you can communicate to get noticed at work.
  • How you can make a positive impact at all levels within an organisation.
  • How to put people at ease within seconds of meeting them.
  • How to quickly establish rapport.
  • How to use effective opening remarks and “ice-breakers.'
  • How to detect barriers to communication.
  • The power of body language in high impact communication.
  • How you can make use of multiple sensory channels when communicating with others.
  • How you can overcome your personal insecurities and fears.
  • How you can use body language to overcome the objections of others.
  • How you can invoke the past, present and future to build your message via storytelling.
  • How to structure a message.
  • How to use metaphor in high impact communication.
  • How to ask questions that make people think.
  • How to elicit and respond to positive and negative feedback.
  • How to deal with negative or unresponsive individuals in a constructive manner.
  • How to understand another person's position.
  • How to make a positive impact and elicit action from others.
ID: YDFT67YHJ
certificate

of achievement

This certificate is presented to

Your Name

NSA

For completing the

Communication Skills Certificate

on 21st November 2021

Selena Hurford

Selena Hurford

Course Tutor

cpd

Daniel Morgan

Daniel Morgan

Head of Academy

Certificate Example

Anyone who has an interest in learning more about this subject matter is encouraged to take the course. There are no entry requirements to take the course.

The course is broken down into 5 individual modules. Each module takes between 20 and 90 minutes on average to study. Although you are free to spend as much or as little time as you feel necessary on each module, simply log in and out of the course at your convenience.

You can study the course any time you like. Simply log in and out of the web based course as often as you require. The course is compatible with all computers, tablet devices and smart phones so you can even study while on the move!

Once you have completed all 5 modules there is a multiple choice test. The questions will be on a range of topics found within the 5 modules. The test, like the course, is online and can be taken a time and location of your choosing.

The pass mark for the test is 70%.

If you don’t pass the test first time you will get further opportunities to take the test again after extra study. There are no limits to the number of times you can take the test. All test retakes are included within the price of the course.

Once you have completed your test you can log in to your account and download/print your certificate any time you need it. If you would prefer us to post you a certificate to a UK address, there will be an admin charge of £10 (certificates sent internationally may cost more).

You can either use your Visa, MasterCard, American Express, Solo cards or PayPal account to pay for the online course. Our site uses the latest SSL encryption to ensure your safety. All payments are handled securely by PayPal.

You can begin the course immediately after your payment has been received. You will create your login details during the checkout process. We will also send you an email confirming your login details.

We estimate that the course will take about 10 hours to complete in total, plus an additional 30 minutes for the end of course test.

Once you have been awarded your certificate it is valid for life. The certificate does not expire or need renewing.

Amazing, informative course, really great value for money. Easy to use and navigate the website, and well worth it. Very clear and concise instructions.

I work in fraud at the moment and am just looking for something to add to my CV. Really great value for money. Simple, quick, easy and informative. Lots of modules that make up the course that are simple yet informative about fraud and money laundering and other aspects of fraud.

I’ve enjoyed the course so far and am looking forward to completing it and gaining a new qualification for my CV as well as new knowledge for my current workplace.

Jade Petrie

The course is well written and broken down into easy sections, there is a test at the end of each module. This course is good if you're looking at a new career or even just want a better understanding of exercise, I would recommend the course for for either.

The web site is easy to navigate, I would recommend this for some one wanting to start a career in the fitness industry.

Lisa Hayden

This is an amazing course. Easy to follow and understand.

I am working with children already and I wanted to do a SEN course to extend my knowledge and able to work with a wide range of children including those with special needs. This course has twice the modules as an average SEN course, so it provides great knowledge in the subject. And this is perfect as it’s CPD accredited course. And the price was just unbelievable!!

The course has email tutor support and lifetime access to the course material which is brilliant for a mum, who is working currently as a volunteer to gain work experience.

Andrea Piesiur

I found this course most interesting. Having been a Receptionist in various industries over the years, and learning more at each location, this course helped focus my thoughts 'back to basics' and made me rethink some of the things I'd learnt. Very helpful, very concise, informative and uncomplicated.

It also gave great insights into the different kind of Reception work which can be so varied. I have been put forward for a Doctors Receptionist vacancy, a 'trade' I haven't ventured into yet, and will take what I have learnt from the course to the interview and hopefully it will stand me in good stead.

Maggie Jones

I studied this course recently and found it to be very interesting, lots of information all easy to understand and printable. The videos were a great add on, easy to follow and understand, showed ways how to do the different types of massages, how to stand and extra information on how to go about adding this to your own business. Contacting the admin department was easy, answered calls very quickly and dealt with the issues straight away. Also a call back to make sure everything was ok. Received certificate within days and downloaded, very good quality. Would highly recommend learning this way!

Pamela Johnstone

My course was the Pet Sitting and Dog Walking course. It is quite an interesting course! It was perfect to learn, and this what I was looking for.

Easy and clear to understand with many helpful pictures, very helpful extra information, very informative. I really enjoyed studying this course. For me it was fun ? I studied when I have had time, which is great for me in addition to my current job.

I hope I can start soon my new career with my newly learned skills. I am so excited. Fully accredited course which is important for me. I will definitely recommend New Skills Academy!

Tamas Fekete

https://uk.trustpilot.com/review/newskillsacademy.co.uk
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