Conducting Interviews Certificate

Conducting Interviews

The process of conducting interviews is a highly nuanced one. When a company wishes to find and employ a new individual for a job vacancy, there is a process of action that needs to be taken to both efficiently and fairly source the right candidate. 

In the middle of this hiring process, is the interview itself – but to be a successful interviewer, you will need to understand the full extent of recruitment and recognise what it takes for a job applicant to become an employee of your company.

In this course, you will learn everything you need to know to be an effective communicator, a patient and active listener, and a good, fair selector when it comes down to choosing the right candidate. You will learn the basics of interview styles and formats, as well as job vacancy preparation, and how to create the ideal candidate profile. 

You will also learn about how to maintain rapport during an interview, how to create both structured and unstructured interview formats and what the most traditional and useful interview questions are. 

Finally, you will learn about discrimination, and discover what it takes to show equality and inclusion in conducting your interviews and making that final selection.

 

What you will learn:

      • The different types, styles, forms and techniques of interviews and how you can cater them to your specific need.
      • How to avoid discriminatory behaviour, and conduct interviews that promote equality, diversity and inclusion.
      • Ways in which you can specifically structure behavioural interviews to find the perfect candidate for your company.

 

Benefits of taking this course:

        • Tips and hints on how to make the hiring process simple and efficient.
        • You will learn different methods of interviewing candidates.
        • It can open doors to further your knowledge on conducting interviews and candidate selection.

 

This course includes

24/7 Student Support

End of course certification

Lifetime access to your course

Compatible with modern devices

PLUS - Access to the exclusive New Skills Academy Study Group!

In this module, you will learn:

  • The importance of interviews and what they are
  • The different kinds of interviews that you can hold and their pros and cons

In this module, you will learn:

  • How to advertise for a company job position and the key points of what you might look for in an applicant
  • About the ‘ideal candidate’ profile, and how to create one
  • How to review and effectively optimise CVs from potential job applicants
  • Once you recognise the importance of interviews and the different formats in which they are held, you will then need to recognise what it takes to draw applicants into the interview process. This will come down to one critical point: how you advertise for the role.

In this module, you will learn:

  • The benefits of pre-interview testing and conducting a technical assessment, regardless of the position that you’re filling
  • The different types of interview structures that you can use
  • Ways to build and maintain rapport with your candidates

In this module, you will learn:

  • Examples of traditional interview questions and steps for structuring them
  • Examples of behavioural interview questions, the STAR approach and the importance of probing a candidate’s answers
  • Questions that should be avoided and handled sensitively 

In this module, you will learn:

  • What to do after the interview process, and how to select the ideal candidate
  • The importance and characteristics of equal employment rights and diversity
  • Discrimination, and how to avoid it in your candidate selection
  • How to contact successful and unsuccessful applicants when moving forward
ID: YDFT67YHJ
certificate

of achievement

This certificate is presented to

Your Name

NSA

For completing the

Conducting Interviews Certificate

on 21st November 2026

Selena Hurford

Selena Hurford

Course Tutor

cpd

Daniel Morgan

Daniel Morgan

Head of Academy

Certificate Example

Anyone who has an interest in learning more about this subject matter is encouraged to take the course. There are no entry requirements to take the course.

The course is broken down into 5 individual modules. Each module takes between 20 and 90 minutes on average to study. Although you are free to spend as much or as little time as you feel necessary on each module, simply log in and out of the course at your convenience.

You can study the course any time you like. Simply log in and out of the web based course as often as you require. The course is compatible with all computers, tablet devices and smart phones so you can even study while on the move!

Once you have completed all 5 modules there is a multiple choice test. The questions will be on a range of topics found within the 5 modules. The test, like the course, is online and can be taken a time and location of your choosing.

The pass mark for the test is 70%.

If you don’t pass the test first time you will get further opportunities to take the test again after extra study. There are no limits to the number of times you can take the test. All test retakes are included within the price of the course.

You can either use your Visa, MasterCard, American Express, Solo cards or PayPal account to pay for the online course. Our site uses the latest SSL encryption to ensure your safety. All payments are handled securely by PayPal.

You can begin the course immediately after your payment has been received. You will create your login details during the checkout process. We will also send you an email confirming your login details.

We estimate that the course will take about 3.75 hours to complete in total, plus an additional 30 minutes for the end of course test.

Once you have been awarded your certificate it is valid for life. The certificate does not expire or need renewing.

Helpful tips learned during the course and many fun facts. I will be completing 6 more courses after this one. Such a great learning experience. The knowledge in each package is phenomenal!

Each course is broken down into modules to make it easy to break down the course for short breaks and as soon as you sign back in again it remembers where you left off in your course. How clever!

I would highly recommend this course to anyone looking to brush up their knowledge and skills. Best of luck!
100% Recommended. New Skills Academy is the best!

Dora Christou

This course is absolutely brilliant for someone like me that has a busy working life – the modules are chunked into bite sized pieces and are really simple and straightforward to use.

It is easy to dip in and out of and pick up from where you left off – I was certainly glad I chose to pick all 3 levels – I am quite competent with Excel but I have also picked up new pieces of information from the beginners’ modules as well as really developing my skills with the more advanced information.

It has also meant I have had a really good refresh with parts of Excel that I haven’t used for a long time. I advise anyone who is considering skipping straight to the Intermediate or Advanced courses to go for this option – it really has proved excellent value for money!

Ryan Knight

An amazing opportunity to improve my skills and easy to access. I really enjoyed the course! I think it s an excellent way to learn and improve yourself.

Thanks to this amazing course my self-esteem is growing up and I feel capable to start a new job and a new life. Constantly I am studying and I hope to be successful in the future.

Grazia Marino

This course is incredibly helpful and easy to understand to start off a career in event planning. The case studies give you an insight into the real world of this role and not just the "shiny exterior". I'm loving this course and cannot wait to use the knowledge that I have gained in the [hopefully not so distant] future!

Leanne Dormer

This course is really good. Easy to read and I found it really enjoyable and interesting as it was full of facts and information relating to the course.

It is nicely broken up into sections with short tests at the end and it doesn’t feel too overwhelming, feels very manageable.

I especially like that there is no time limit on completing this course, being a full time mum of two small children my life is pretty hectic so it’s great that whenever I get half an hour free I can sit and do as much or as little as I want.

Lauren Jones

The course is informative and easy to follow. I especially liked the history tips given throughout the course.

I have included the payroll Diploma course to add another skill set to my CV and being self employed and in the mature bracket it is good to keep yourself updated on all new legislation. I also liked the option of returning to complete modules in your own time to fit in around work commitments.

Claire Bishop

Duration:
3.75 hours

Access:
Lifetime Access

Approved by:
CPD

Learning Type:


Text based modules  Images  Video learning 

Cost:
$100.00

Conducting Interviews

The process of conducting interviews is a highly nuanced one. When a company wishes to find and employ a new individual for a job vacancy, there is a process of action that needs to be taken to both efficiently and fairly source the right candidate. 

In the middle of this hiring process, is the interview itself – but to be a successful interviewer, you will need to understand the full extent of recruitment and recognise what it takes for a job applicant to become an employee of your company.

In this course, you will learn everything you need to know to be an effective communicator, a patient and active listener, and a good, fair selector when it comes down to choosing the right candidate. You will learn the basics of interview styles and formats, as well as job vacancy preparation, and how to create the ideal candidate profile. 

You will also learn about how to maintain rapport during an interview, how to create both structured and unstructured interview formats and what the most traditional and useful interview questions are. 

Finally, you will learn about discrimination, and discover what it takes to show equality and inclusion in conducting your interviews and making that final selection.

 

What you will learn:

      • The different types, styles, forms and techniques of interviews and how you can cater them to your specific need.
      • How to avoid discriminatory behaviour, and conduct interviews that promote equality, diversity and inclusion.
      • Ways in which you can specifically structure behavioural interviews to find the perfect candidate for your company.

 

Benefits of taking this course:

        • Tips and hints on how to make the hiring process simple and efficient.
        • You will learn different methods of interviewing candidates.
        • It can open doors to further your knowledge on conducting interviews and candidate selection.

 

This course includes

24/7 Student Support

End of course certification

Lifetime access to your course

Compatible with modern devices

PLUS - Access to the exclusive New Skills Academy Study Group!

In this module, you will learn:

  • The importance of interviews and what they are
  • The different kinds of interviews that you can hold and their pros and cons

In this module, you will learn:

  • How to advertise for a company job position and the key points of what you might look for in an applicant
  • About the ‘ideal candidate’ profile, and how to create one
  • How to review and effectively optimise CVs from potential job applicants
  • Once you recognise the importance of interviews and the different formats in which they are held, you will then need to recognise what it takes to draw applicants into the interview process. This will come down to one critical point: how you advertise for the role.

In this module, you will learn:

  • The benefits of pre-interview testing and conducting a technical assessment, regardless of the position that you’re filling
  • The different types of interview structures that you can use
  • Ways to build and maintain rapport with your candidates

In this module, you will learn:

  • Examples of traditional interview questions and steps for structuring them
  • Examples of behavioural interview questions, the STAR approach and the importance of probing a candidate’s answers
  • Questions that should be avoided and handled sensitively 

In this module, you will learn:

  • What to do after the interview process, and how to select the ideal candidate
  • The importance and characteristics of equal employment rights and diversity
  • Discrimination, and how to avoid it in your candidate selection
  • How to contact successful and unsuccessful applicants when moving forward
ID: YDFT67YHJ
certificate

of achievement

This certificate is presented to

Your Name

NSA

For completing the

Conducting Interviews Certificate

on 21st November 2026

Selena Hurford

Selena Hurford

Course Tutor

cpd

Daniel Morgan

Daniel Morgan

Head of Academy

Certificate Example

Anyone who has an interest in learning more about this subject matter is encouraged to take the course. There are no entry requirements to take the course.

The course is broken down into 5 individual modules. Each module takes between 20 and 90 minutes on average to study. Although you are free to spend as much or as little time as you feel necessary on each module, simply log in and out of the course at your convenience.

You can study the course any time you like. Simply log in and out of the web based course as often as you require. The course is compatible with all computers, tablet devices and smart phones so you can even study while on the move!

Once you have completed all 5 modules there is a multiple choice test. The questions will be on a range of topics found within the 5 modules. The test, like the course, is online and can be taken a time and location of your choosing.

The pass mark for the test is 70%.

If you don’t pass the test first time you will get further opportunities to take the test again after extra study. There are no limits to the number of times you can take the test. All test retakes are included within the price of the course.

You can either use your Visa, MasterCard, American Express, Solo cards or PayPal account to pay for the online course. Our site uses the latest SSL encryption to ensure your safety. All payments are handled securely by PayPal.

You can begin the course immediately after your payment has been received. You will create your login details during the checkout process. We will also send you an email confirming your login details.

We estimate that the course will take about 3.75 hours to complete in total, plus an additional 30 minutes for the end of course test.

Once you have been awarded your certificate it is valid for life. The certificate does not expire or need renewing.

Helpful tips learned during the course and many fun facts. I will be completing 6 more courses after this one. Such a great learning experience. The knowledge in each package is phenomenal!

Each course is broken down into modules to make it easy to break down the course for short breaks and as soon as you sign back in again it remembers where you left off in your course. How clever!

I would highly recommend this course to anyone looking to brush up their knowledge and skills. Best of luck!
100% Recommended. New Skills Academy is the best!

Dora Christou

This course is absolutely brilliant for someone like me that has a busy working life – the modules are chunked into bite sized pieces and are really simple and straightforward to use.

It is easy to dip in and out of and pick up from where you left off – I was certainly glad I chose to pick all 3 levels – I am quite competent with Excel but I have also picked up new pieces of information from the beginners’ modules as well as really developing my skills with the more advanced information.

It has also meant I have had a really good refresh with parts of Excel that I haven’t used for a long time. I advise anyone who is considering skipping straight to the Intermediate or Advanced courses to go for this option – it really has proved excellent value for money!

Ryan Knight

An amazing opportunity to improve my skills and easy to access. I really enjoyed the course! I think it s an excellent way to learn and improve yourself.

Thanks to this amazing course my self-esteem is growing up and I feel capable to start a new job and a new life. Constantly I am studying and I hope to be successful in the future.

Grazia Marino

This course is incredibly helpful and easy to understand to start off a career in event planning. The case studies give you an insight into the real world of this role and not just the "shiny exterior". I'm loving this course and cannot wait to use the knowledge that I have gained in the [hopefully not so distant] future!

Leanne Dormer

This course is really good. Easy to read and I found it really enjoyable and interesting as it was full of facts and information relating to the course.

It is nicely broken up into sections with short tests at the end and it doesn’t feel too overwhelming, feels very manageable.

I especially like that there is no time limit on completing this course, being a full time mum of two small children my life is pretty hectic so it’s great that whenever I get half an hour free I can sit and do as much or as little as I want.

Lauren Jones

The course is informative and easy to follow. I especially liked the history tips given throughout the course.

I have included the payroll Diploma course to add another skill set to my CV and being self employed and in the mature bracket it is good to keep yourself updated on all new legislation. I also liked the option of returning to complete modules in your own time to fit in around work commitments.

Claire Bishop

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