Conducting Interviews Certificate
Why you should study with us
Conducting Interviews
The process of conducting interviews is a highly nuanced one. When a company wishes to find and employ a new individual for a job vacancy, there is a process of action that needs to be taken to both efficiently and fairly source the right candidate.
In the middle of this hiring process, is the interview itself – but to be a successful interviewer, you will need to understand the full extent of recruitment and recognise what it takes for a job applicant to become an employee of your company.
In this course, you will learn everything you need to know to be an effective communicator, a patient and active listener, and a good, fair selector when it comes down to choosing the right candidate. You will learn the basics of interview styles and formats, as well as job vacancy preparation, and how to create the ideal candidate profile.
You will also learn about how to maintain rapport during an interview, how to create both structured and unstructured interview formats and what the most traditional and useful interview questions are.
Finally, you will learn about discrimination, and discover what it takes to show equality and inclusion in conducting your interviews and making that final selection.
What you will learn:
- The different types, styles, forms and techniques of interviews and how you can cater them to your specific need.
- How to avoid discriminatory behaviour, and conduct interviews that promote equality, diversity and inclusion.
- Ways in which you can specifically structure behavioural interviews to find the perfect candidate for your company.
Benefits of taking this course:
- Tips and hints on how to make the hiring process simple and efficient.
- You will learn different methods of interviewing candidates.
- It can open doors to further your knowledge on conducting interviews and candidate selection.
This course includes
24/7 Student Support
End of course certification
Lifetime access to your course
Compatible with modern devices
In this module, you will learn:
- The importance of interviews and what they are
- The different kinds of interviews that you can hold and their pros and cons
In this module, you will learn:
- How to advertise for a company job position and the key points of what you might look for in an applicant
- About the ‘ideal candidate’ profile, and how to create one
- How to review and effectively optimise CVs from potential job applicants
- Once you recognise the importance of interviews and the different formats in which they are held, you will then need to recognise what it takes to draw applicants into the interview process. This will come down to one critical point: how you advertise for the role.
In this module, you will learn:
- The benefits of pre-interview testing and conducting a technical assessment, regardless of the position that you’re filling
- The different types of interview structures that you can use
- Ways to build and maintain rapport with your candidates
In this module, you will learn:
- Examples of traditional interview questions and steps for structuring them
- Examples of behavioural interview questions, the STAR approach and the importance of probing a candidate’s answers
- Questions that should be avoided and handled sensitively
In this module, you will learn:
- What to do after the interview process, and how to select the ideal candidate
- The importance and characteristics of equal employment rights and diversity
- Discrimination, and how to avoid it in your candidate selection
- How to contact successful and unsuccessful applicants when moving forward
ID: YDFT67YHJ
of achievement
This certificate is presented to
Your Name
For completing the
Conducting Interviews Certificate
on 21st November 2026
Selena Hurford
Selena Hurford
Course Tutor
Daniel Morgan
Daniel Morgan
Head of Academy
Anyone who has an interest in learning more about this subject matter is encouraged to take the course. There are no entry requirements to take the course.
The course is broken down into 5 individual modules. Each module takes between 20 and 90 minutes on average to study. Although you are free to spend as much or as little time as you feel necessary on each module, simply log in and out of the course at your convenience.
You can study the course any time you like. Simply log in and out of the web based course as often as you require. The course is compatible with all computers, tablet devices and smart phones so you can even study while on the move!
Once you have completed all 5 modules there is a multiple choice test. The questions will be on a range of topics found within the 5 modules. The test, like the course, is online and can be taken a time and location of your choosing.
The pass mark for the test is 70%.
If you don’t pass the test first time you will get further opportunities to take the test again after extra study. There are no limits to the number of times you can take the test. All test retakes are included within the price of the course.
You can either use your Visa, MasterCard, American Express, Solo cards or PayPal account to pay for the online course. Our site uses the latest SSL encryption to ensure your safety. All payments are handled securely by PayPal.
You can begin the course immediately after your payment has been received. You will create your login details during the checkout process. We will also send you an email confirming your login details.
We estimate that the course will take about 3.75 hours to complete in total, plus an additional 30 minutes for the end of course test.
Once you have been awarded your certificate it is valid for life. The certificate does not expire or need renewing.
I have always had an interest in property and estate management. I was unsure how to get my career started in this field without any experience or qualifications in that area. Also, having three children and a full time job limits my ability to attend to college courses. The online system they have at "New Skills Academy" is so straight forward and easy to use. I'm really enjoying learning and expanding my knowledge at my own pace and in my own time. Getting started was so straightforward, I even read over material during swimming lessons and the school run. I'm already looking for the next course to start!
Kayley Jones
This is a fantastic course, it is incredible value for money and it will give you all the information you need to be able to pursue the career of Teaching Assistant.
Being able to do it all in your own time makes it a lot less stressful if you're trying to fit it around work and life in general and the addition of worksheets throughout helps you see which areas need improvement before you take the final test.
Michelle Franklin
Absolutely fantastic! I would definitely recommend doing this course if you are a beginner, and I would also say that you definitely do not have to worry as all three learning types are covered! It is also great to have the ability to get in touch with a tutor if stuck, especially if you haven’t got someone at home or work to help you understand something!
If I hadn’t of already completed this course and chosen to start the next level up, I would happily do this course again. However, I would recommend this course, even more so for someone who is trying to learn for a career change! Exactly what I did and because of this very reason, and feared that it would expensive to change my career, and was amazed how easy and cheap it was!
Korin Williams
I really enjoyed this course. Although I already work in customer services, I found it very informative and I picked up a lot of useful information and tips. What I liked about the course was that it was something you could do at your own pace and it was easy to follow. It made me feel more relaxed about my studying and put me at ease when it came to the final test at the end. The modules were just the right length, with plenty of content to get your teeth into but not too much that it became overwhelming, and that made it better to learn and digest what was being said. I would certainly recommend it!
Stephen Rawlinson
Thoroughly enjoying this course. It's great that I can study at my own pace with no time restrictions so I can do a little or a lot each time depending on what time I have available.
So much useful information I will be able to apply not only to landscaping specifically but also to business in general & day to day gardening both personally & professionally.
The chapters are easy to follow, the estimated time helps schedule your time appropriately & the questions at the end of each chapter make sure you have understood correctly.
Highly recommended!
Lauren Spice
This short course was actually very informative and interesting, and learned far more than what you can read on the internet. The modules are an excellent way to learn, as you can complete each module in your own time.
I feel as though I’ve learned a lot from this course and would highly recommend it to anyone interested in starting a career in alternative medicine or as a starter in your own business. This certificate can lead onto other courses in this field.
The customer service was excellent, quick and easy to apply online and even better, you can pay by PayPal.
Caroline Gray
Conducting Interviews
The process of conducting interviews is a highly nuanced one. When a company wishes to find and employ a new individual for a job vacancy, there is a process of action that needs to be taken to both efficiently and fairly source the right candidate.
In the middle of this hiring process, is the interview itself – but to be a successful interviewer, you will need to understand the full extent of recruitment and recognise what it takes for a job applicant to become an employee of your company.
In this course, you will learn everything you need to know to be an effective communicator, a patient and active listener, and a good, fair selector when it comes down to choosing the right candidate. You will learn the basics of interview styles and formats, as well as job vacancy preparation, and how to create the ideal candidate profile.
You will also learn about how to maintain rapport during an interview, how to create both structured and unstructured interview formats and what the most traditional and useful interview questions are.
Finally, you will learn about discrimination, and discover what it takes to show equality and inclusion in conducting your interviews and making that final selection.
What you will learn:
- The different types, styles, forms and techniques of interviews and how you can cater them to your specific need.
- How to avoid discriminatory behaviour, and conduct interviews that promote equality, diversity and inclusion.
- Ways in which you can specifically structure behavioural interviews to find the perfect candidate for your company.
Benefits of taking this course:
- Tips and hints on how to make the hiring process simple and efficient.
- You will learn different methods of interviewing candidates.
- It can open doors to further your knowledge on conducting interviews and candidate selection.
This course includes
24/7 Student Support
End of course certification
Lifetime access to your course
Compatible with modern devices
In this module, you will learn:
- The importance of interviews and what they are
- The different kinds of interviews that you can hold and their pros and cons
In this module, you will learn:
- How to advertise for a company job position and the key points of what you might look for in an applicant
- About the ‘ideal candidate’ profile, and how to create one
- How to review and effectively optimise CVs from potential job applicants
- Once you recognise the importance of interviews and the different formats in which they are held, you will then need to recognise what it takes to draw applicants into the interview process. This will come down to one critical point: how you advertise for the role.
In this module, you will learn:
- The benefits of pre-interview testing and conducting a technical assessment, regardless of the position that you’re filling
- The different types of interview structures that you can use
- Ways to build and maintain rapport with your candidates
In this module, you will learn:
- Examples of traditional interview questions and steps for structuring them
- Examples of behavioural interview questions, the STAR approach and the importance of probing a candidate’s answers
- Questions that should be avoided and handled sensitively
In this module, you will learn:
- What to do after the interview process, and how to select the ideal candidate
- The importance and characteristics of equal employment rights and diversity
- Discrimination, and how to avoid it in your candidate selection
- How to contact successful and unsuccessful applicants when moving forward
ID: YDFT67YHJ
of achievement
This certificate is presented to
Your Name
For completing the
Conducting Interviews Certificate
on 21st November 2026
Selena Hurford
Selena Hurford
Course Tutor
Daniel Morgan
Daniel Morgan
Head of Academy
Anyone who has an interest in learning more about this subject matter is encouraged to take the course. There are no entry requirements to take the course.
The course is broken down into 5 individual modules. Each module takes between 20 and 90 minutes on average to study. Although you are free to spend as much or as little time as you feel necessary on each module, simply log in and out of the course at your convenience.
You can study the course any time you like. Simply log in and out of the web based course as often as you require. The course is compatible with all computers, tablet devices and smart phones so you can even study while on the move!
Once you have completed all 5 modules there is a multiple choice test. The questions will be on a range of topics found within the 5 modules. The test, like the course, is online and can be taken a time and location of your choosing.
The pass mark for the test is 70%.
If you don’t pass the test first time you will get further opportunities to take the test again after extra study. There are no limits to the number of times you can take the test. All test retakes are included within the price of the course.
You can either use your Visa, MasterCard, American Express, Solo cards or PayPal account to pay for the online course. Our site uses the latest SSL encryption to ensure your safety. All payments are handled securely by PayPal.
You can begin the course immediately after your payment has been received. You will create your login details during the checkout process. We will also send you an email confirming your login details.
We estimate that the course will take about 3.75 hours to complete in total, plus an additional 30 minutes for the end of course test.
Once you have been awarded your certificate it is valid for life. The certificate does not expire or need renewing.
I have always had an interest in property and estate management. I was unsure how to get my career started in this field without any experience or qualifications in that area. Also, having three children and a full time job limits my ability to attend to college courses. The online system they have at "New Skills Academy" is so straight forward and easy to use. I'm really enjoying learning and expanding my knowledge at my own pace and in my own time. Getting started was so straightforward, I even read over material during swimming lessons and the school run. I'm already looking for the next course to start!
Kayley Jones
This is a fantastic course, it is incredible value for money and it will give you all the information you need to be able to pursue the career of Teaching Assistant.
Being able to do it all in your own time makes it a lot less stressful if you're trying to fit it around work and life in general and the addition of worksheets throughout helps you see which areas need improvement before you take the final test.
Michelle Franklin
Absolutely fantastic! I would definitely recommend doing this course if you are a beginner, and I would also say that you definitely do not have to worry as all three learning types are covered! It is also great to have the ability to get in touch with a tutor if stuck, especially if you haven’t got someone at home or work to help you understand something!
If I hadn’t of already completed this course and chosen to start the next level up, I would happily do this course again. However, I would recommend this course, even more so for someone who is trying to learn for a career change! Exactly what I did and because of this very reason, and feared that it would expensive to change my career, and was amazed how easy and cheap it was!
Korin Williams
I really enjoyed this course. Although I already work in customer services, I found it very informative and I picked up a lot of useful information and tips. What I liked about the course was that it was something you could do at your own pace and it was easy to follow. It made me feel more relaxed about my studying and put me at ease when it came to the final test at the end. The modules were just the right length, with plenty of content to get your teeth into but not too much that it became overwhelming, and that made it better to learn and digest what was being said. I would certainly recommend it!
Stephen Rawlinson
Thoroughly enjoying this course. It's great that I can study at my own pace with no time restrictions so I can do a little or a lot each time depending on what time I have available.
So much useful information I will be able to apply not only to landscaping specifically but also to business in general & day to day gardening both personally & professionally.
The chapters are easy to follow, the estimated time helps schedule your time appropriately & the questions at the end of each chapter make sure you have understood correctly.
Highly recommended!
Lauren Spice
This short course was actually very informative and interesting, and learned far more than what you can read on the internet. The modules are an excellent way to learn, as you can complete each module in your own time.
I feel as though I’ve learned a lot from this course and would highly recommend it to anyone interested in starting a career in alternative medicine or as a starter in your own business. This certificate can lead onto other courses in this field.
The customer service was excellent, quick and easy to apply online and even better, you can pay by PayPal.
Caroline Gray
Why you should study with us
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Excellent course, well explained and easy to understand. The course can be done at my own pace and is available on various devices. The layout of the course was excellent and the notes options is very good. The content is perfect and well structured, making it easy to understand and follow. I will definitely be taking more courses in the future.
Luis Costa
Very interesting and helpful course. I ve learned a lot of interesting things about make up and the tutorials were very helpful and easy to understand. I really reccomend this course for everyone who is passionate about make up and wish to develop their skills and make a career from their hobby.
Nicoleta Lucaci
Wow what an incredible insight for the start of anyone's journey in property. This course gives you so much information and there are tests and questions on each of the modules. The course is very easy to follow and well laid out. You can actually make notes on the pages of each module using the notes tab! I am very excited to say that I passed and I only spent one week on this course. I will print all the PDF information and keep it in a file with my certificate. I feel very confident for my future plans now I have completed this course.
Nichola Anderson
Lovely course for people who want to know the basics and of sign language. It's has helped me to get more of an understanding and will greatly benefit me in my workplace. So easy to pick up and the videos were easy to understand. Would definitely recommend to anyone.
Chloe Hambly
I took up this course initially to help me with my own dog, but found that as I worked through the material I actually started thinking that this could be something that I could use to make a second income. From start to finish I found the course engaging and interesting. I am now doing another dog related course and am experiencing the same level of enjoyment. I would recommend New Skills Academy without hesitation.
Keith Smith
Omg im so excited, over joyed and all the good stuff that comes to mind! Wonderful experience doing lessons with New Skills Academy. I look foward to doing more courses with them. I hope this will encourage others to come on board and refresh your minds or to learn something new, it's a win win situation. I want to thank New Skills Academy so much for making this as simple as possible for me.
Shari Anderson
This course is a great way to brush up on my rusty excel skills, I recommend this course to anyone looking for something to do during lockdown, it's easy to use and talks you through each stage step by step. It has given me the confidence I need to further my career.
Georgia Darke
Yet another well laid out course. This is my 3rd course so far with New Skills Academy.
More than likely will be back for another one soon. This course was enjoyable to do, and I learnt a lot and passed first try. My certificate will be up on the wall soon.
Rob Coops
