Conducting Interviews Certificate
Why you should study with us
Conducting Interviews
The process of conducting interviews is a highly nuanced one. When a company wishes to find and employ a new individual for a job vacancy, there is a process of action that needs to be taken to both efficiently and fairly source the right candidate.
In the middle of this hiring process, is the interview itself – but to be a successful interviewer, you will need to understand the full extent of recruitment and recognise what it takes for a job applicant to become an employee of your company.
In this course, you will learn everything you need to know to be an effective communicator, a patient and active listener, and a good, fair selector when it comes down to choosing the right candidate. You will learn the basics of interview styles and formats, as well as job vacancy preparation, and how to create the ideal candidate profile.
You will also learn about how to maintain rapport during an interview, how to create both structured and unstructured interview formats and what the most traditional and useful interview questions are.
Finally, you will learn about discrimination, and discover what it takes to show equality and inclusion in conducting your interviews and making that final selection.
What you will learn:
- The different types, styles, forms and techniques of interviews and how you can cater them to your specific need.
- How to avoid discriminatory behaviour, and conduct interviews that promote equality, diversity and inclusion.
- Ways in which you can specifically structure behavioural interviews to find the perfect candidate for your company.
Benefits of taking this course:
- Tips and hints on how to make the hiring process simple and efficient.
- You will learn different methods of interviewing candidates.
- It can open doors to further your knowledge on conducting interviews and candidate selection.
This course includes
24/7 Student Support
End of course certification
Lifetime access to your course
Compatible with modern devices
In this module, you will learn:
- The importance of interviews and what they are
- The different kinds of interviews that you can hold and their pros and cons
In this module, you will learn:
- How to advertise for a company job position and the key points of what you might look for in an applicant
- About the ‘ideal candidate’ profile, and how to create one
- How to review and effectively optimise CVs from potential job applicants
- Once you recognise the importance of interviews and the different formats in which they are held, you will then need to recognise what it takes to draw applicants into the interview process. This will come down to one critical point: how you advertise for the role.
In this module, you will learn:
- The benefits of pre-interview testing and conducting a technical assessment, regardless of the position that you’re filling
- The different types of interview structures that you can use
- Ways to build and maintain rapport with your candidates
In this module, you will learn:
- Examples of traditional interview questions and steps for structuring them
- Examples of behavioural interview questions, the STAR approach and the importance of probing a candidate’s answers
- Questions that should be avoided and handled sensitively
In this module, you will learn:
- What to do after the interview process, and how to select the ideal candidate
- The importance and characteristics of equal employment rights and diversity
- Discrimination, and how to avoid it in your candidate selection
- How to contact successful and unsuccessful applicants when moving forward
ID: YDFT67YHJ
of achievement
This certificate is presented to
Your Name
For completing the
Conducting Interviews Certificate
on 21st November 2026
Selena Hurford
Selena Hurford
Course Tutor
Daniel Morgan
Daniel Morgan
Head of Academy
Anyone who has an interest in learning more about this subject matter is encouraged to take the course. There are no entry requirements to take the course.
The course is broken down into 5 individual modules. Each module takes between 20 and 90 minutes on average to study. Although you are free to spend as much or as little time as you feel necessary on each module, simply log in and out of the course at your convenience.
You can study the course any time you like. Simply log in and out of the web based course as often as you require. The course is compatible with all computers, tablet devices and smart phones so you can even study while on the move!
Once you have completed all 5 modules there is a multiple choice test. The questions will be on a range of topics found within the 5 modules. The test, like the course, is online and can be taken a time and location of your choosing.
The pass mark for the test is 70%.
If you don’t pass the test first time you will get further opportunities to take the test again after extra study. There are no limits to the number of times you can take the test. All test retakes are included within the price of the course.
You can either use your Visa, MasterCard, American Express, Solo cards or PayPal account to pay for the online course. Our site uses the latest SSL encryption to ensure your safety. All payments are handled securely by PayPal.
You can begin the course immediately after your payment has been received. You will create your login details during the checkout process. We will also send you an email confirming your login details.
We estimate that the course will take about 3.75 hours to complete in total, plus an additional 30 minutes for the end of course test.
Once you have been awarded your certificate it is valid for life. The certificate does not expire or need renewing.
If your looking for a refresher or new career then this is a Fantastic site for courses. This is the second course I’ve done on this site and there very in depth and I’ve learnt so much. Very pleased. Would highly recommend.
Will be looking to do more courses in the future. Not only have I achieved two diplomas but I’ve got new services to offer in my salon for all my clients. Great time of year to have completed with christmas around the corner, my salons never been so busy and even taken bookings for 2017 already.
Would recommend to all!
Tammy Jarrett
Having recently started a role in the payroll department I felt I needed to gain knowledge from as many sources as possible.
I found this course to be thorough, easy to understand and the website easy to navigate. It gave me a much greater understanding of payroll systems, the legal obligations of an employer and HMRC guidelines.
I would thoroughly recommend this course to anyone starting out or wanting to progress in a payroll role.
Wendy Spencer
Amazing course with so much detail. All the modules are easy to read and flow from one subject to the next. It was really easy to enrol on the course too and I received my log in information the same day that I enrolled. I would recommend the course to anyone wishing to pursue a course in floristry.
Stacey Garside
The Marketing Diploma Course was laid out in such a way that it was easy to understand and work through and the modular approach meant I was able to complete the course in a way which suited me.
The New Skills Academy website is easy to use and the user dashboard provides all the information you need to start, continue and complete your studies.
Each module in the course was detailed and broken down into manageable chunks, with downloadable worksheets to test knowledge at the end of each module making sure you have the understanding to progress.
Overall, an easy way to develop new skills!
Nick Eyley
I was already quite proficient in many areas that this course covers as I have worked similar jobs before but felt I could benefit from a qualification. This is a very in depth course that covers all areas of being a personal assistant, even ones that I wouldn’t have ever considered needing to learn.
The in-depth learning has built my confidence to put myself out there and try to get back into this career path. I particularly found the section on faxing to be very useful as it’s something that is done in most offices that I’ve found it difficult to come to grips with in the past.
I am already eyeing up more courses on the site and will be sure to give them a try soon.
Maria Casey
As the Head of HR, I always have to keep up to date on all law. This course was brilliant and helped me brush up on some areas I hadn’t worked on for some time. Really great value and also very user friendly – brilliant purchase!
For me personally, I have a Masters in HR Management and I love to keep developing and learning and this course was a brilliant way to satisfy my hunger for learning but I could also fit it in with my full time role – win win!
Another positive edition to anyone’s CV – would recommend to anyone even if you are just curious about your employee rights!
Amy Knight
Conducting Interviews
The process of conducting interviews is a highly nuanced one. When a company wishes to find and employ a new individual for a job vacancy, there is a process of action that needs to be taken to both efficiently and fairly source the right candidate.
In the middle of this hiring process, is the interview itself – but to be a successful interviewer, you will need to understand the full extent of recruitment and recognise what it takes for a job applicant to become an employee of your company.
In this course, you will learn everything you need to know to be an effective communicator, a patient and active listener, and a good, fair selector when it comes down to choosing the right candidate. You will learn the basics of interview styles and formats, as well as job vacancy preparation, and how to create the ideal candidate profile.
You will also learn about how to maintain rapport during an interview, how to create both structured and unstructured interview formats and what the most traditional and useful interview questions are.
Finally, you will learn about discrimination, and discover what it takes to show equality and inclusion in conducting your interviews and making that final selection.
What you will learn:
- The different types, styles, forms and techniques of interviews and how you can cater them to your specific need.
- How to avoid discriminatory behaviour, and conduct interviews that promote equality, diversity and inclusion.
- Ways in which you can specifically structure behavioural interviews to find the perfect candidate for your company.
Benefits of taking this course:
- Tips and hints on how to make the hiring process simple and efficient.
- You will learn different methods of interviewing candidates.
- It can open doors to further your knowledge on conducting interviews and candidate selection.
This course includes
24/7 Student Support
End of course certification
Lifetime access to your course
Compatible with modern devices
In this module, you will learn:
- The importance of interviews and what they are
- The different kinds of interviews that you can hold and their pros and cons
In this module, you will learn:
- How to advertise for a company job position and the key points of what you might look for in an applicant
- About the ‘ideal candidate’ profile, and how to create one
- How to review and effectively optimise CVs from potential job applicants
- Once you recognise the importance of interviews and the different formats in which they are held, you will then need to recognise what it takes to draw applicants into the interview process. This will come down to one critical point: how you advertise for the role.
In this module, you will learn:
- The benefits of pre-interview testing and conducting a technical assessment, regardless of the position that you’re filling
- The different types of interview structures that you can use
- Ways to build and maintain rapport with your candidates
In this module, you will learn:
- Examples of traditional interview questions and steps for structuring them
- Examples of behavioural interview questions, the STAR approach and the importance of probing a candidate’s answers
- Questions that should be avoided and handled sensitively
In this module, you will learn:
- What to do after the interview process, and how to select the ideal candidate
- The importance and characteristics of equal employment rights and diversity
- Discrimination, and how to avoid it in your candidate selection
- How to contact successful and unsuccessful applicants when moving forward
ID: YDFT67YHJ
of achievement
This certificate is presented to
Your Name
For completing the
Conducting Interviews Certificate
on 21st November 2026
Selena Hurford
Selena Hurford
Course Tutor
Daniel Morgan
Daniel Morgan
Head of Academy
Anyone who has an interest in learning more about this subject matter is encouraged to take the course. There are no entry requirements to take the course.
The course is broken down into 5 individual modules. Each module takes between 20 and 90 minutes on average to study. Although you are free to spend as much or as little time as you feel necessary on each module, simply log in and out of the course at your convenience.
You can study the course any time you like. Simply log in and out of the web based course as often as you require. The course is compatible with all computers, tablet devices and smart phones so you can even study while on the move!
Once you have completed all 5 modules there is a multiple choice test. The questions will be on a range of topics found within the 5 modules. The test, like the course, is online and can be taken a time and location of your choosing.
The pass mark for the test is 70%.
If you don’t pass the test first time you will get further opportunities to take the test again after extra study. There are no limits to the number of times you can take the test. All test retakes are included within the price of the course.
You can either use your Visa, MasterCard, American Express, Solo cards or PayPal account to pay for the online course. Our site uses the latest SSL encryption to ensure your safety. All payments are handled securely by PayPal.
You can begin the course immediately after your payment has been received. You will create your login details during the checkout process. We will also send you an email confirming your login details.
We estimate that the course will take about 3.75 hours to complete in total, plus an additional 30 minutes for the end of course test.
Once you have been awarded your certificate it is valid for life. The certificate does not expire or need renewing.
If your looking for a refresher or new career then this is a Fantastic site for courses. This is the second course I’ve done on this site and there very in depth and I’ve learnt so much. Very pleased. Would highly recommend.
Will be looking to do more courses in the future. Not only have I achieved two diplomas but I’ve got new services to offer in my salon for all my clients. Great time of year to have completed with christmas around the corner, my salons never been so busy and even taken bookings for 2017 already.
Would recommend to all!
Tammy Jarrett
Having recently started a role in the payroll department I felt I needed to gain knowledge from as many sources as possible.
I found this course to be thorough, easy to understand and the website easy to navigate. It gave me a much greater understanding of payroll systems, the legal obligations of an employer and HMRC guidelines.
I would thoroughly recommend this course to anyone starting out or wanting to progress in a payroll role.
Wendy Spencer
Amazing course with so much detail. All the modules are easy to read and flow from one subject to the next. It was really easy to enrol on the course too and I received my log in information the same day that I enrolled. I would recommend the course to anyone wishing to pursue a course in floristry.
Stacey Garside
The Marketing Diploma Course was laid out in such a way that it was easy to understand and work through and the modular approach meant I was able to complete the course in a way which suited me.
The New Skills Academy website is easy to use and the user dashboard provides all the information you need to start, continue and complete your studies.
Each module in the course was detailed and broken down into manageable chunks, with downloadable worksheets to test knowledge at the end of each module making sure you have the understanding to progress.
Overall, an easy way to develop new skills!
Nick Eyley
I was already quite proficient in many areas that this course covers as I have worked similar jobs before but felt I could benefit from a qualification. This is a very in depth course that covers all areas of being a personal assistant, even ones that I wouldn’t have ever considered needing to learn.
The in-depth learning has built my confidence to put myself out there and try to get back into this career path. I particularly found the section on faxing to be very useful as it’s something that is done in most offices that I’ve found it difficult to come to grips with in the past.
I am already eyeing up more courses on the site and will be sure to give them a try soon.
Maria Casey
As the Head of HR, I always have to keep up to date on all law. This course was brilliant and helped me brush up on some areas I hadn’t worked on for some time. Really great value and also very user friendly – brilliant purchase!
For me personally, I have a Masters in HR Management and I love to keep developing and learning and this course was a brilliant way to satisfy my hunger for learning but I could also fit it in with my full time role – win win!
Another positive edition to anyone’s CV – would recommend to anyone even if you are just curious about your employee rights!
Amy Knight
Why you should study with us
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I took up this course initially to help me with my own dog, but found that as I worked through the material I actually started thinking that this could be something that I could use to make a second income. From start to finish I found the course engaging and interesting. I am now doing another dog related course and am experiencing the same level of enjoyment. I would recommend New Skills Academy without hesitation.
Keith Smith
The course was clearly set out with helpful end of week tests which built my knowledge. Being dyslexic I found the course was set out in an easy to understand way. I was able to pass the test on my first attempt. The downloaded pdf are a useful resource that you can keep forever. Looking forward to the next course
Ross Dunsten
Yet another well laid out course. This is my 3rd course so far with New Skills Academy.
More than likely will be back for another one soon. This course was enjoyable to do, and I learnt a lot and passed first try. My certificate will be up on the wall soon.
Rob Coops
Very interesting and helpful course. I ve learned a lot of interesting things about make up and the tutorials were very helpful and easy to understand. I really reccomend this course for everyone who is passionate about make up and wish to develop their skills and make a career from their hobby.
Nicoleta Lucaci
It was an eye opening course that was flexible and easy to access. I was able to complete it from the comfort of my own home whilst also having the tasks to complete which enabled me to check my knowledge. I know feel much more confident in my field of work and really enjoyed doing it.
Ellie Clarke
This course is a great way to brush up on my rusty excel skills, I recommend this course to anyone looking for something to do during lockdown, it's easy to use and talks you through each stage step by step. It has given me the confidence I need to further my career.
Georgia Darke
Fantastic course! Well-presented and challenging with frequent assessments. I feel a serious sense of accomplishment having not studied for over 30 years! Videos that accompany each module are carefully thought out and informative. Am so impressed with this course, have now signed up for 3 other courses and recommending New Skills Academy to everyone!
Marva Hudson
Wow what an incredible insight for the start of anyone's journey in property. This course gives you so much information and there are tests and questions on each of the modules. The course is very easy to follow and well laid out. You can actually make notes on the pages of each module using the notes tab! I am very excited to say that I passed and I only spent one week on this course. I will print all the PDF information and keep it in a file with my certificate. I feel very confident for my future plans now I have completed this course.
Nichola Anderson
