Conducting Interviews Certificate

Conducting Interviews

The process of conducting interviews is a highly nuanced one. When a company wishes to find and employ a new individual for a job vacancy, there is a process of action that needs to be taken to both efficiently and fairly source the right candidate. 

In the middle of this hiring process, is the interview itself – but to be a successful interviewer, you will need to understand the full extent of recruitment and recognise what it takes for a job applicant to become an employee of your company.

In this course, you will learn everything you need to know to be an effective communicator, a patient and active listener, and a good, fair selector when it comes down to choosing the right candidate. You will learn the basics of interview styles and formats, as well as job vacancy preparation, and how to create the ideal candidate profile. 

You will also learn about how to maintain rapport during an interview, how to create both structured and unstructured interview formats and what the most traditional and useful interview questions are. 

Finally, you will learn about discrimination, and discover what it takes to show equality and inclusion in conducting your interviews and making that final selection.

 

What you will learn:

      • The different types, styles, forms and techniques of interviews and how you can cater them to your specific need.
      • How to avoid discriminatory behaviour, and conduct interviews that promote equality, diversity and inclusion.
      • Ways in which you can specifically structure behavioural interviews to find the perfect candidate for your company.

 

Benefits of taking this course:

        • Tips and hints on how to make the hiring process simple and efficient.
        • You will learn different methods of interviewing candidates.
        • It can open doors to further your knowledge on conducting interviews and candidate selection.

 

This course includes

24/7 Student Support

End of course certification

Lifetime access to your course

Compatible with modern devices

PLUS - Access to the exclusive New Skills Academy Study Group!

In this module, you will learn:

  • The importance of interviews and what they are
  • The different kinds of interviews that you can hold and their pros and cons

In this module, you will learn:

  • How to advertise for a company job position and the key points of what you might look for in an applicant
  • About the ‘ideal candidate’ profile, and how to create one
  • How to review and effectively optimise CVs from potential job applicants
  • Once you recognise the importance of interviews and the different formats in which they are held, you will then need to recognise what it takes to draw applicants into the interview process. This will come down to one critical point: how you advertise for the role.

In this module, you will learn:

  • The benefits of pre-interview testing and conducting a technical assessment, regardless of the position that you’re filling
  • The different types of interview structures that you can use
  • Ways to build and maintain rapport with your candidates

In this module, you will learn:

  • Examples of traditional interview questions and steps for structuring them
  • Examples of behavioural interview questions, the STAR approach and the importance of probing a candidate’s answers
  • Questions that should be avoided and handled sensitively 

In this module, you will learn:

  • What to do after the interview process, and how to select the ideal candidate
  • The importance and characteristics of equal employment rights and diversity
  • Discrimination, and how to avoid it in your candidate selection
  • How to contact successful and unsuccessful applicants when moving forward
ID: YDFT67YHJ
certificate

of achievement

This certificate is presented to

Your Name

NSA

For completing the

Conducting Interviews Certificate

on 21st November 2026

Selena Hurford

Selena Hurford

Course Tutor

cpd

Daniel Morgan

Daniel Morgan

Head of Academy

Certificate Example

Anyone who has an interest in learning more about this subject matter is encouraged to take the course. There are no entry requirements to take the course.

The course is broken down into 5 individual modules. Each module takes between 20 and 90 minutes on average to study. Although you are free to spend as much or as little time as you feel necessary on each module, simply log in and out of the course at your convenience.

You can study the course any time you like. Simply log in and out of the web based course as often as you require. The course is compatible with all computers, tablet devices and smart phones so you can even study while on the move!

Once you have completed all 5 modules there is a multiple choice test. The questions will be on a range of topics found within the 5 modules. The test, like the course, is online and can be taken a time and location of your choosing.

The pass mark for the test is 70%.

If you don’t pass the test first time you will get further opportunities to take the test again after extra study. There are no limits to the number of times you can take the test. All test retakes are included within the price of the course.

You can either use your Visa, MasterCard, American Express, Solo cards or PayPal account to pay for the online course. Our site uses the latest SSL encryption to ensure your safety. All payments are handled securely by PayPal.

You can begin the course immediately after your payment has been received. You will create your login details during the checkout process. We will also send you an email confirming your login details.

We estimate that the course will take about 3.75 hours to complete in total, plus an additional 30 minutes for the end of course test.

Once you have been awarded your certificate it is valid for life. The certificate does not expire or need renewing.

Thoroughly enjoying this course. It's great that I can study at my own pace with no time restrictions so I can do a little or a lot each time depending on what time I have available.

So much useful information I will be able to apply not only to landscaping specifically but also to business in general & day to day gardening both personally & professionally.

The chapters are easy to follow, the estimated time helps schedule your time appropriately & the questions at the end of each chapter make sure you have understood correctly.

Highly recommended!

Lauren Spice

I cannot recommend this course enough, and after seeing the standard of my current course, I can only assume others are to the same high standard.

One of the first things you will notice about the course is just how informative it is. The information given is in depth and intelligently written. I felt within the first 15 minutes of starting, I had a genuine understanding of the requirements of my course and the ways in which it would benefit me.

I have been working in hotels now for a few years and have made the step forward into a management role. This course has given me great confidence in my own abilities and is helping me understand just how much work goes into managing a hotel.

I cannot recommend this course enough! If you’re thinking of taking the plunge, perhaps making a career change or just starting out like me, then this course is the platform you need to boost your success.

Liam Hubbard

It is easy to follow and understand, and gives you a full overview of the HR management.

You can download the training material if you prefer to take note directly on the paper version.

Filomena Cionti

Very Informative course, breaks everything down easily into simple steps.Thank you.

Nicola Hovell

As a PA of a very fast moving company, having many situations thrown at me day to day, I decided to take the Level 3 Admin & PA Diploma course to ensure I was up to scratch within my job role. Although I knew a lot of what was within the course, there were many topics I hadn’t had to use before but since had to.

I found the course very easy to understand and relate to. It was interesting and factual which is brilliant for anyone that would like to improve their PA skills or for someone starting out as a PA.

I enjoyed the course and feel I have bettered myself and my job role as a PA

Linzy Small

A good course that covers all the basics and will leave you confident and equipped to deal with any emergencies as they arise, from basic equipment needed, to how to do CPR on your dog or cat, to administering medicines and dealing with burns, breaks and drownings. It gave me a lot of tips and pointers to explore the issues further as well as first aid equipment to buy. Providing you read through all of the modules, you'll be able to pass the course quite easily. Good value for money for what I paid for this course. Well worth the few hours needed.

Adam Waldron

Duration:
3.75 hours

Access:
Lifetime Access

Approved by:
CPD

Learning Type:


Text based modules  Images  Video learning 

Cost:
$100.00

Conducting Interviews

The process of conducting interviews is a highly nuanced one. When a company wishes to find and employ a new individual for a job vacancy, there is a process of action that needs to be taken to both efficiently and fairly source the right candidate. 

In the middle of this hiring process, is the interview itself – but to be a successful interviewer, you will need to understand the full extent of recruitment and recognise what it takes for a job applicant to become an employee of your company.

In this course, you will learn everything you need to know to be an effective communicator, a patient and active listener, and a good, fair selector when it comes down to choosing the right candidate. You will learn the basics of interview styles and formats, as well as job vacancy preparation, and how to create the ideal candidate profile. 

You will also learn about how to maintain rapport during an interview, how to create both structured and unstructured interview formats and what the most traditional and useful interview questions are. 

Finally, you will learn about discrimination, and discover what it takes to show equality and inclusion in conducting your interviews and making that final selection.

 

What you will learn:

      • The different types, styles, forms and techniques of interviews and how you can cater them to your specific need.
      • How to avoid discriminatory behaviour, and conduct interviews that promote equality, diversity and inclusion.
      • Ways in which you can specifically structure behavioural interviews to find the perfect candidate for your company.

 

Benefits of taking this course:

        • Tips and hints on how to make the hiring process simple and efficient.
        • You will learn different methods of interviewing candidates.
        • It can open doors to further your knowledge on conducting interviews and candidate selection.

 

This course includes

24/7 Student Support

End of course certification

Lifetime access to your course

Compatible with modern devices

PLUS - Access to the exclusive New Skills Academy Study Group!

In this module, you will learn:

  • The importance of interviews and what they are
  • The different kinds of interviews that you can hold and their pros and cons

In this module, you will learn:

  • How to advertise for a company job position and the key points of what you might look for in an applicant
  • About the ‘ideal candidate’ profile, and how to create one
  • How to review and effectively optimise CVs from potential job applicants
  • Once you recognise the importance of interviews and the different formats in which they are held, you will then need to recognise what it takes to draw applicants into the interview process. This will come down to one critical point: how you advertise for the role.

In this module, you will learn:

  • The benefits of pre-interview testing and conducting a technical assessment, regardless of the position that you’re filling
  • The different types of interview structures that you can use
  • Ways to build and maintain rapport with your candidates

In this module, you will learn:

  • Examples of traditional interview questions and steps for structuring them
  • Examples of behavioural interview questions, the STAR approach and the importance of probing a candidate’s answers
  • Questions that should be avoided and handled sensitively 

In this module, you will learn:

  • What to do after the interview process, and how to select the ideal candidate
  • The importance and characteristics of equal employment rights and diversity
  • Discrimination, and how to avoid it in your candidate selection
  • How to contact successful and unsuccessful applicants when moving forward
ID: YDFT67YHJ
certificate

of achievement

This certificate is presented to

Your Name

NSA

For completing the

Conducting Interviews Certificate

on 21st November 2026

Selena Hurford

Selena Hurford

Course Tutor

cpd

Daniel Morgan

Daniel Morgan

Head of Academy

Certificate Example

Anyone who has an interest in learning more about this subject matter is encouraged to take the course. There are no entry requirements to take the course.

The course is broken down into 5 individual modules. Each module takes between 20 and 90 minutes on average to study. Although you are free to spend as much or as little time as you feel necessary on each module, simply log in and out of the course at your convenience.

You can study the course any time you like. Simply log in and out of the web based course as often as you require. The course is compatible with all computers, tablet devices and smart phones so you can even study while on the move!

Once you have completed all 5 modules there is a multiple choice test. The questions will be on a range of topics found within the 5 modules. The test, like the course, is online and can be taken a time and location of your choosing.

The pass mark for the test is 70%.

If you don’t pass the test first time you will get further opportunities to take the test again after extra study. There are no limits to the number of times you can take the test. All test retakes are included within the price of the course.

You can either use your Visa, MasterCard, American Express, Solo cards or PayPal account to pay for the online course. Our site uses the latest SSL encryption to ensure your safety. All payments are handled securely by PayPal.

You can begin the course immediately after your payment has been received. You will create your login details during the checkout process. We will also send you an email confirming your login details.

We estimate that the course will take about 3.75 hours to complete in total, plus an additional 30 minutes for the end of course test.

Once you have been awarded your certificate it is valid for life. The certificate does not expire or need renewing.

Thoroughly enjoying this course. It's great that I can study at my own pace with no time restrictions so I can do a little or a lot each time depending on what time I have available.

So much useful information I will be able to apply not only to landscaping specifically but also to business in general & day to day gardening both personally & professionally.

The chapters are easy to follow, the estimated time helps schedule your time appropriately & the questions at the end of each chapter make sure you have understood correctly.

Highly recommended!

Lauren Spice

I cannot recommend this course enough, and after seeing the standard of my current course, I can only assume others are to the same high standard.

One of the first things you will notice about the course is just how informative it is. The information given is in depth and intelligently written. I felt within the first 15 minutes of starting, I had a genuine understanding of the requirements of my course and the ways in which it would benefit me.

I have been working in hotels now for a few years and have made the step forward into a management role. This course has given me great confidence in my own abilities and is helping me understand just how much work goes into managing a hotel.

I cannot recommend this course enough! If you’re thinking of taking the plunge, perhaps making a career change or just starting out like me, then this course is the platform you need to boost your success.

Liam Hubbard

It is easy to follow and understand, and gives you a full overview of the HR management.

You can download the training material if you prefer to take note directly on the paper version.

Filomena Cionti

Very Informative course, breaks everything down easily into simple steps.Thank you.

Nicola Hovell

As a PA of a very fast moving company, having many situations thrown at me day to day, I decided to take the Level 3 Admin & PA Diploma course to ensure I was up to scratch within my job role. Although I knew a lot of what was within the course, there were many topics I hadn’t had to use before but since had to.

I found the course very easy to understand and relate to. It was interesting and factual which is brilliant for anyone that would like to improve their PA skills or for someone starting out as a PA.

I enjoyed the course and feel I have bettered myself and my job role as a PA

Linzy Small

A good course that covers all the basics and will leave you confident and equipped to deal with any emergencies as they arise, from basic equipment needed, to how to do CPR on your dog or cat, to administering medicines and dealing with burns, breaks and drownings. It gave me a lot of tips and pointers to explore the issues further as well as first aid equipment to buy. Providing you read through all of the modules, you'll be able to pass the course quite easily. Good value for money for what I paid for this course. Well worth the few hours needed.

Adam Waldron

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