Customer Service in Fashion Shops Certificate

Included as part of the unlimited membership
cpd
£100.00 BUY NOW

Customer Service in Fashion Shops Course

In-store and online fashion shop experience depend on many factors such as prices, products and the shop environment. Customer service is key to how clients perceive a fashion store. Although fashion businesses have no control over their competitors, they can control customer service levels. Therefore, businesses that sell clothes and related accessories (or any other retail business) should always strive to improve their level of customer service. The kind of support a fashion shop accords its customers can either improve or reduce their shopping experience. Generally, that also explains the essence of customer service in retail at large. This course is divided into four short modules to help you understand customer service, whether you want to open a fashion shop or work in support.

What You Will Learn:

  • The definition of customer service
  • Choosing the right customer service channels
  • Important customer service skills
  • Why good customer service improves the customer shopping experience
  • How to deal with difficult customer service scenarios
  • Customer service measurement metrics
  • Qualities of good customer service
  • How to improve customer service and experience in online fashion shops

Benefits of Taking the Course

    Taking the course will help you to:-
  • Understand what customer service is all about
  • Understand how to improve customer service in fashion shops
  • Determine if you want to work in customer service in the fashion industry
  • Understand what it takes to offer exceptional customer service
  • Understand the role of customer service in client satisfaction
  • Understand the benefits of offering high quality customer service

This course includes

24/7 Student Support

End of course certification

Lifetime access to your course

Compatible with modern devices

PLUS - Access to the exclusive New Skills Academy Study Group!
ID: YDFT67YHJ
certificate

of achievement

This certificate is presented to

Your Name

NSA

For completing the

Customer Service in Fashion Shops Certificate

on 21st November 2021

Selena Hurford

Selena Hurford

Course Tutor

cpd

Daniel Morgan

Daniel Morgan

Head of Academy

Certificate Example

Anyone who has an interest in learning more about this subject matter is encouraged to take the course. There are no entry requirements to take the course.

The course is broken down into 4 individual modules. Each module takes between 20 and 90 minutes on average to study. Although you are free to spend as much or as little time as you feel necessary on each module, simply log in and out of the course at your convenience.

You can study the course any time you like. Simply log in and out of the web based course as often as you require. The course is compatible with all computers, tablet devices and smart phones so you can even study while on the move!

Once you have completed all 4 modules there is a multiple choice test. The questions will be on a range of topics found within the 4 modules. The test, like the course, is online and can be taken a time and location of your choosing.

The pass mark for the test is 70%.

If you don’t pass the test first time you will get further opportunities to take the test again after extra study. There are no limits to the number of times you can take the test. All test retakes are included within the price of the course.

Once you have completed your test you can log in to your account and download/print your certificate any time you need it. If you would prefer us to post you a certificate to a UK address, there will be an admin charge of £10 (certificates sent internationally may cost more).

You can either use your Visa, MasterCard, American Express, Solo cards or PayPal account to pay for the online course. Our site uses the latest SSL encryption to ensure your safety. All payments are handled securely by PayPal.

You can begin the course immediately after your payment has been received. You will create your login details during the checkout process. We will also send you an email confirming your login details.

We estimate that the course will take about 3.0 hours to complete in total, plus an additional 30 minutes for the end of course test.

Once you have been awarded your certificate it is valid for life. The certificate does not expire or need renewing.

Was really nice to be able to sit through an online course and fly through it.

This is because my learning styles are predominantly read/write and/or kinaesthetic so being in a classroom listening to teachers is often mind numbing and other students tend to hold me back. This course was great for allowing me to work through at my own pace.

It was also great value for money and although I didn't need to request for student support, all confirmation emails came through quickly and efficiently so I am overall pleased with the service.

Good job New Skills Academy, looking forward to learning with you more in the future.

Christian Roach

Fantastic course with great instruction and demonstrations.

I can already feel the benefit of this course whilst at work through improved efficiency and the handy tips I have picked up.

I have been using Excel for years now and I really regret not seeking some tuition sooner as I have learnt so many simple but useful things that can really make a difference straight away.

Very pleased with this provider and looking forward to the advanced level and possibly further courses in the future.

I would highly recommend this to anyone wishing to enhance their current knowledge or as a refresher.

Jordan Price

As a PA of a very fast moving company, having many situations thrown at me day to day, I decided to take the Level 3 Admin & PA Diploma course to ensure I was up to scratch within my job role. Although I knew a lot of what was within the course, there were many topics I hadn’t had to use before but since had to.

I found the course very easy to understand and relate to. It was interesting and factual which is brilliant for anyone that would like to improve their PA skills or for someone starting out as a PA.

I enjoyed the course and feel I have bettered myself and my job role as a PA

Linzy Small

This course has changed my life. It has opened a lot of door and when I apply for jobs it adds distinction to my CV.

It is easy to take time out after work or on a Sunday and it never gets boring. Your mind is filled with new skills and more information that you would love too use in the real world.

I cannot fault this course. I am now applying for University and completing this course will show how dedicated I am to learning.

Faith Bologun

I was a bit nervous when I first purchased the nail technician diploma online course for the one reason that it was so cheap compared to other online courses I had seen.

I have recently taken this course and i can honestly say that it is so easy to follow and you really do learn all the things you need to know to become a successful nail technician from the nail anatomy to starting your own business and all the other helpful bits in between.

I can't believe I am well on my way to becoming a qualified nail technician:) If you are worried about purchasing this course then don't be! This course is brilliant and I would recommend to anyone! xxx

Emma Thorpe

I have really enjoyed doing this course because I could do it in my own time and there is loads of information and downloads to help.

Sharon Hart

Duration:
3.0 hours

Access:
Lifetime Access

Approved by:
CPD

Learning Type:


Text based modules  Images  Video learning 

Cost:
£100.00

0% Finance

Customer Service in Fashion Shops Course

In-store and online fashion shop experience depend on many factors such as prices, products and the shop environment. Customer service is key to how clients perceive a fashion store. Although fashion businesses have no control over their competitors, they can control customer service levels. Therefore, businesses that sell clothes and related accessories (or any other retail business) should always strive to improve their level of customer service. The kind of support a fashion shop accords its customers can either improve or reduce their shopping experience. Generally, that also explains the essence of customer service in retail at large. This course is divided into four short modules to help you understand customer service, whether you want to open a fashion shop or work in support.

What You Will Learn:

  • The definition of customer service
  • Choosing the right customer service channels
  • Important customer service skills
  • Why good customer service improves the customer shopping experience
  • How to deal with difficult customer service scenarios
  • Customer service measurement metrics
  • Qualities of good customer service
  • How to improve customer service and experience in online fashion shops

Benefits of Taking the Course

    Taking the course will help you to:-
  • Understand what customer service is all about
  • Understand how to improve customer service in fashion shops
  • Determine if you want to work in customer service in the fashion industry
  • Understand what it takes to offer exceptional customer service
  • Understand the role of customer service in client satisfaction
  • Understand the benefits of offering high quality customer service

This course includes

24/7 Student Support

End of course certification

Lifetime access to your course

Compatible with modern devices

PLUS - Access to the exclusive New Skills Academy Study Group!
ID: YDFT67YHJ
certificate

of achievement

This certificate is presented to

Your Name

NSA

For completing the

Customer Service in Fashion Shops Certificate

on 21st November 2021

Selena Hurford

Selena Hurford

Course Tutor

cpd

Daniel Morgan

Daniel Morgan

Head of Academy

Certificate Example

Anyone who has an interest in learning more about this subject matter is encouraged to take the course. There are no entry requirements to take the course.

The course is broken down into 4 individual modules. Each module takes between 20 and 90 minutes on average to study. Although you are free to spend as much or as little time as you feel necessary on each module, simply log in and out of the course at your convenience.

You can study the course any time you like. Simply log in and out of the web based course as often as you require. The course is compatible with all computers, tablet devices and smart phones so you can even study while on the move!

Once you have completed all 4 modules there is a multiple choice test. The questions will be on a range of topics found within the 4 modules. The test, like the course, is online and can be taken a time and location of your choosing.

The pass mark for the test is 70%.

If you don’t pass the test first time you will get further opportunities to take the test again after extra study. There are no limits to the number of times you can take the test. All test retakes are included within the price of the course.

Once you have completed your test you can log in to your account and download/print your certificate any time you need it. If you would prefer us to post you a certificate to a UK address, there will be an admin charge of £10 (certificates sent internationally may cost more).

You can either use your Visa, MasterCard, American Express, Solo cards or PayPal account to pay for the online course. Our site uses the latest SSL encryption to ensure your safety. All payments are handled securely by PayPal.

You can begin the course immediately after your payment has been received. You will create your login details during the checkout process. We will also send you an email confirming your login details.

We estimate that the course will take about 3.0 hours to complete in total, plus an additional 30 minutes for the end of course test.

Once you have been awarded your certificate it is valid for life. The certificate does not expire or need renewing.

Was really nice to be able to sit through an online course and fly through it.

This is because my learning styles are predominantly read/write and/or kinaesthetic so being in a classroom listening to teachers is often mind numbing and other students tend to hold me back. This course was great for allowing me to work through at my own pace.

It was also great value for money and although I didn't need to request for student support, all confirmation emails came through quickly and efficiently so I am overall pleased with the service.

Good job New Skills Academy, looking forward to learning with you more in the future.

Christian Roach

Fantastic course with great instruction and demonstrations.

I can already feel the benefit of this course whilst at work through improved efficiency and the handy tips I have picked up.

I have been using Excel for years now and I really regret not seeking some tuition sooner as I have learnt so many simple but useful things that can really make a difference straight away.

Very pleased with this provider and looking forward to the advanced level and possibly further courses in the future.

I would highly recommend this to anyone wishing to enhance their current knowledge or as a refresher.

Jordan Price

As a PA of a very fast moving company, having many situations thrown at me day to day, I decided to take the Level 3 Admin & PA Diploma course to ensure I was up to scratch within my job role. Although I knew a lot of what was within the course, there were many topics I hadn’t had to use before but since had to.

I found the course very easy to understand and relate to. It was interesting and factual which is brilliant for anyone that would like to improve their PA skills or for someone starting out as a PA.

I enjoyed the course and feel I have bettered myself and my job role as a PA

Linzy Small

This course has changed my life. It has opened a lot of door and when I apply for jobs it adds distinction to my CV.

It is easy to take time out after work or on a Sunday and it never gets boring. Your mind is filled with new skills and more information that you would love too use in the real world.

I cannot fault this course. I am now applying for University and completing this course will show how dedicated I am to learning.

Faith Bologun

I was a bit nervous when I first purchased the nail technician diploma online course for the one reason that it was so cheap compared to other online courses I had seen.

I have recently taken this course and i can honestly say that it is so easy to follow and you really do learn all the things you need to know to become a successful nail technician from the nail anatomy to starting your own business and all the other helpful bits in between.

I can't believe I am well on my way to becoming a qualified nail technician:) If you are worried about purchasing this course then don't be! This course is brilliant and I would recommend to anyone! xxx

Emma Thorpe

I have really enjoyed doing this course because I could do it in my own time and there is loads of information and downloads to help.

Sharon Hart

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