Estate Agency Diploma (Level 3)
Estate Agency Diploma Course
Being an estate agent, having the ability to show clients available properties, help investors purchase investment properties and even assist clients find that perfect home to rent can be a very rewarding career. You help buyers, sellers, tenants and landlords. You get to know your area, you sell your listings and you earn a decent commission in the process. In order to succeed as an estate agent you need the necessary training and certification. Note: The material in this course is most relevant to business and transactions within England and Wales.
Introduction to Estate Agency Diploma
The Estate Agency Diploma is an information packed course which gives you the ability to study online. You can work your full time job and study in your spare time, enjoying an industry recognised certification on completion. This course is broken down into manageable modules, each one brimming with useful information you will be able to use to fast track your career and succeed as an estate agent moving forward. You can study from any device linked to the internet, enjoying online support throughout your studies and lifetime access to your course modules. At the end of the course you will be required to take the multiple choice test and, once passed, you can download and print your certificate to display.
What you will learn
This course is full of useful information to provide you with the knowledge you need to be a successful estate agent. The course will cover the following:
- Learn what it takes to be an estate agent. What your role will be and the history of estate agents. You will also learn some valuable insight into the estate agency industry as a whole.
- Understand the different estate agents from domestic to rental to property negotiators to commercial agents and more.
- Know what is involved in selling a property, benefits of using an estate agent and the disadvantages of selling privately.
- Identify how to get to know your customers from canvassing to networking and more.
- Learn what an average day is like as an estate agent and what is expected of you.
- Gain an understanding of marketing, boards, agreements and more.
- Learn about evaluations, why they are important, how you can use them to bargain and help to set a realistic listing price.
- Know how to complete a successful viewing from setting it up to meeting with the client, walking them through the property, preparing the property and working to a plan.
- Identify the best negotiation tools to help you secure a deal. Learn the concepts of negotiation and how to use silence to your advantage.
- Know why clients should buy with an estate agent, your role in the process, who pays for what and so much more.
- Learn about sale progression from drawing up the documents to understanding what surveyors, conveyancers and solicitors are.
- Know how technology has had an impact on the estate agency industry.
- Get an understanding on investment property, what it is, who the buyers are and managing investment property for the client.
- Identify what a letting agent is and whether this is the role for you. Learn about the Letting Agents Association, along with your relationship with the landlord and more.
- Know what property management is.
- Get a firm understanding of the law in the estate agency industry.
Benefits
There are numerous benefits to completing the Estate Agency Diploma. Whether you want to work as an estate agent or letting agent or you are looking for a position within an estate agency, you can use the knowledge you learn on a daily basis.
- Study at your own pace and in your own time.
- There is no completion time limit, so you can take as long as you need to complete the course.
- Study online using any device connected to the internet.
- Enjoy online support throughout your study experience.
- Have access to your training modules for life.
- Fast track your career within the estate agency industry with the knowledge you gain from the course.
- Use what you learn in the course and implement it into your daily work.
This course includes
24/7 Student Support
End of course certification
Lifetime access to your course
Compatible with modern devices
- What is an Estate Agent?
- Requirements for the job
- History of the Estate Agent
- The Real Estate Industry
- Domestic estate agents
- Rental agents
- Property Negotiator
- Commercial Property agent
- What is involved in selling a property?
- Will the average person be able to maximise their house price?
- What advantages do estate agents have?
- What could go wrong with self-sales?
- Canvassing - finding clients
- Sellers and buyers
- Networking
- What you need to find out
- Routine and self-discipline
- Time management
- Self-starter attitude
- Priorities and last-minute interruptions
- Why sellers and buyers should work through estate agents
- Agreements
- Marketing
- Why boards are important
- Definition of Valuation, Evaluation and Estimate
- Why evaluations are necessary
- Evaluations as a bargaining chip
- How to take the client along
- Setting up for a viewing
- When to arrive for a viewing
- Prepping the house, triple checking
- Working to a plan
- The negotiator's mindset
- Basic concepts of negotiation
- The power of silence
- Does honesty have a place in negotiation?
- Estate agents as buying agents
- Who pays and for what?
- Is this really necessary?
- How buying agents operate
- What is Progression?
- Drawing up the contract
- Surveyors, Solicitors and Conveyancers
- Exchanging
- In the beginning
- Main areas where technology has impacted estate agents
- Old school advertising
- Photography and video
- What is investment property?
- Who buys investment property?
- Legal aspects of investment property
- Managing investment property
- What is a Letting Agent?
- Letting agents' Associations
- What Letting Agents do
- Landlord - Letting Agent relationship
- What is property management?
- The overlap with letting agents
- What property managers and property management companies do
- Are property managers, agents of the landlords?
- Where to find the laws relating to Estate Agents
- The spirit of the Estate Agents Act 1979
- The need for regulation
- Aggressive tactics and why they are banned

of achievement
This certificate is presented to
Your Name

For completing the
Estate Agency Diploma (Level 3)
on 21st November 2025
Selena Hurford
Selena Hurford
Course Tutor

Daniel Morgan
Daniel Morgan
Head of Academy

Anyone who has an interest in learning more about this subject matter is encouraged to take the course. There are no entry requirements to take the course.
The course is broken down into 16 individual modules. Each module takes between 20 and 90 minutes on average to study. Although you are free to spend as much or as little time as you feel necessary on each module, simply log in and out of the course at your convenience.
You can study the course any time you like. Simply log in and out of the web based course as often as you require. The course is compatible with all computers, tablet devices and smart phones so you can even study while on the move!
Once you have completed all 16 modules there is a multiple choice test. The questions will be on a range of topics found within the 16 modules. The test, like the course, is online and can be taken a time and location of your choosing.
The pass mark for the test is 70%.
If you don’t pass the test first time you will get further opportunities to take the test again after extra study. There are no limits to the number of times you can take the test. All test retakes are included within the price of the course.
You can either use your Visa, MasterCard, American Express, Solo cards or PayPal account to pay for the online course. Our site uses the latest SSL encryption to ensure your safety. All payments are handled securely by PayPal.
You can begin the course immediately after your payment has been received. You will create your login details during the checkout process. We will also send you an email confirming your login details.
We estimate that the course will take about 10 hours to complete in total, plus an additional 30 minutes for the end of course test.
Once you have been awarded your certificate it is valid for life. The certificate does not expire or need renewing.
What our students have to say...
I learnt so much

The right move for my career path

5 Star rating throughout the whole experience.

This is a nice introduction to the profession of Estate Agency but also negotiation and building networks.

The course is user friendly and very straight forward

I was not disappointed!

The course material is really helpful

I'm already looking for the next course to start!

I feel so much more confident after doing the course

Overall, comprehensive and easy to follow.

I strongly recommend




.jpg-84aa729b828fc8363b62cc12abfa8d53.jpg)
Estate Agency Diploma Course
Being an estate agent, having the ability to show clients available properties, help investors purchase investment properties and even assist clients find that perfect home to rent can be a very rewarding career. You help buyers, sellers, tenants and landlords. You get to know your area, you sell your listings and you earn a decent commission in the process. In order to succeed as an estate agent you need the necessary training and certification. Note: The material in this course is most relevant to business and transactions within England and Wales.
Introduction to Estate Agency Diploma
The Estate Agency Diploma is an information packed course which gives you the ability to study online. You can work your full time job and study in your spare time, enjoying an industry recognised certification on completion. This course is broken down into manageable modules, each one brimming with useful information you will be able to use to fast track your career and succeed as an estate agent moving forward. You can study from any device linked to the internet, enjoying online support throughout your studies and lifetime access to your course modules. At the end of the course you will be required to take the multiple choice test and, once passed, you can download and print your certificate to display.
What you will learn
This course is full of useful information to provide you with the knowledge you need to be a successful estate agent. The course will cover the following:
- Learn what it takes to be an estate agent. What your role will be and the history of estate agents. You will also learn some valuable insight into the estate agency industry as a whole.
- Understand the different estate agents from domestic to rental to property negotiators to commercial agents and more.
- Know what is involved in selling a property, benefits of using an estate agent and the disadvantages of selling privately.
- Identify how to get to know your customers from canvassing to networking and more.
- Learn what an average day is like as an estate agent and what is expected of you.
- Gain an understanding of marketing, boards, agreements and more.
- Learn about evaluations, why they are important, how you can use them to bargain and help to set a realistic listing price.
- Know how to complete a successful viewing from setting it up to meeting with the client, walking them through the property, preparing the property and working to a plan.
- Identify the best negotiation tools to help you secure a deal. Learn the concepts of negotiation and how to use silence to your advantage.
- Know why clients should buy with an estate agent, your role in the process, who pays for what and so much more.
- Learn about sale progression from drawing up the documents to understanding what surveyors, conveyancers and solicitors are.
- Know how technology has had an impact on the estate agency industry.
- Get an understanding on investment property, what it is, who the buyers are and managing investment property for the client.
- Identify what a letting agent is and whether this is the role for you. Learn about the Letting Agents Association, along with your relationship with the landlord and more.
- Know what property management is.
- Get a firm understanding of the law in the estate agency industry.
Benefits
There are numerous benefits to completing the Estate Agency Diploma. Whether you want to work as an estate agent or letting agent or you are looking for a position within an estate agency, you can use the knowledge you learn on a daily basis.
- Study at your own pace and in your own time.
- There is no completion time limit, so you can take as long as you need to complete the course.
- Study online using any device connected to the internet.
- Enjoy online support throughout your study experience.
- Have access to your training modules for life.
- Fast track your career within the estate agency industry with the knowledge you gain from the course.
- Use what you learn in the course and implement it into your daily work.
This course includes
24/7 Student Support
End of course certification
Lifetime access to your course
Compatible with modern devices
- What is an Estate Agent?
- Requirements for the job
- History of the Estate Agent
- The Real Estate Industry
- Domestic estate agents
- Rental agents
- Property Negotiator
- Commercial Property agent
- What is involved in selling a property?
- Will the average person be able to maximise their house price?
- What advantages do estate agents have?
- What could go wrong with self-sales?
- Canvassing - finding clients
- Sellers and buyers
- Networking
- What you need to find out
- Routine and self-discipline
- Time management
- Self-starter attitude
- Priorities and last-minute interruptions
- Why sellers and buyers should work through estate agents
- Agreements
- Marketing
- Why boards are important
- Definition of Valuation, Evaluation and Estimate
- Why evaluations are necessary
- Evaluations as a bargaining chip
- How to take the client along
- Setting up for a viewing
- When to arrive for a viewing
- Prepping the house, triple checking
- Working to a plan
- The negotiator's mindset
- Basic concepts of negotiation
- The power of silence
- Does honesty have a place in negotiation?
- Estate agents as buying agents
- Who pays and for what?
- Is this really necessary?
- How buying agents operate
- What is Progression?
- Drawing up the contract
- Surveyors, Solicitors and Conveyancers
- Exchanging
- In the beginning
- Main areas where technology has impacted estate agents
- Old school advertising
- Photography and video
- What is investment property?
- Who buys investment property?
- Legal aspects of investment property
- Managing investment property
- What is a Letting Agent?
- Letting agents' Associations
- What Letting Agents do
- Landlord - Letting Agent relationship
- What is property management?
- The overlap with letting agents
- What property managers and property management companies do
- Are property managers, agents of the landlords?
- Where to find the laws relating to Estate Agents
- The spirit of the Estate Agents Act 1979
- The need for regulation
- Aggressive tactics and why they are banned

of achievement
This certificate is presented to
Your Name

For completing the
Estate Agency Diploma (Level 3)
on 21st November 2025
Selena Hurford
Selena Hurford
Course Tutor

Daniel Morgan
Daniel Morgan
Head of Academy

Anyone who has an interest in learning more about this subject matter is encouraged to take the course. There are no entry requirements to take the course.
The course is broken down into 16 individual modules. Each module takes between 20 and 90 minutes on average to study. Although you are free to spend as much or as little time as you feel necessary on each module, simply log in and out of the course at your convenience.
You can study the course any time you like. Simply log in and out of the web based course as often as you require. The course is compatible with all computers, tablet devices and smart phones so you can even study while on the move!
Once you have completed all 16 modules there is a multiple choice test. The questions will be on a range of topics found within the 16 modules. The test, like the course, is online and can be taken a time and location of your choosing.
The pass mark for the test is 70%.
If you don’t pass the test first time you will get further opportunities to take the test again after extra study. There are no limits to the number of times you can take the test. All test retakes are included within the price of the course.
You can either use your Visa, MasterCard, American Express, Solo cards or PayPal account to pay for the online course. Our site uses the latest SSL encryption to ensure your safety. All payments are handled securely by PayPal.
You can begin the course immediately after your payment has been received. You will create your login details during the checkout process. We will also send you an email confirming your login details.
We estimate that the course will take about 10 hours to complete in total, plus an additional 30 minutes for the end of course test.
Once you have been awarded your certificate it is valid for life. The certificate does not expire or need renewing.
What our students have to say...
I learnt so much

The right move for my career path

5 Star rating throughout the whole experience.

This is a nice introduction to the profession of Estate Agency but also negotiation and building networks.

The course is user friendly and very straight forward

I was not disappointed!

The course material is really helpful

I'm already looking for the next course to start!

I feel so much more confident after doing the course

Overall, comprehensive and easy to follow.

I strongly recommend




.jpg-84aa729b828fc8363b62cc12abfa8d53.jpg)
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