Front Desk Safety and Security Certificate
Why you should study with us
Front Desk Safety and Security Course
Crime is a common occurrence among businesses. Many facilities often have to worry about security and safety of personnel, clients and, in some cases, the building too.
The first line of defence in these cases is the people who run the front desk. Business owners who take the time to improve front desk safety and security often benefit from improved security, well-trained employees who can handle situations and better business policies and protocols.
We begin by addressing the difference between good front desk safety and security policies and bad policies.
Next, we discuss the key points to consider when improving front desk security, the major areas to improve on the most, the benefits of improved safety and security and the basic steps to take.
Finally, we give you a few tips that can help you in policy and protocol planning, where to turn to for security advice and so on.
You Will Learn:
- What good front desk safety and security policies and protocol look like
- What to avoid and/or fix for better security and safety
- The five key points for developing good front desk policies
- The six areas to make security improvements
- How to develop a sound security plan alongside professional security experts
The Benefits of Taking This Course:
- Your employees and business will have improved safety measures and better security
- You will be able to determine what you need to fix and what to keep
- Understanding the importance of front desk security and how it can protect you and your employees
This course includes
24/7 Student Support
End of course certification
Lifetime access to your course
Compatible with modern devices
ID: YDFT67YHJ
of achievement
This certificate is presented to
Your Name
For completing the
Front Desk Safety and Security Certificate
on 21st November 2026
Selena Hurford
Selena Hurford
Course Tutor
Daniel Morgan
Daniel Morgan
Head of Academy
Anyone who has an interest in learning more about this subject matter is encouraged to take the course. There are no entry requirements to take the course.
The course is broken down into 1 individual modules. Each module takes between 20 and 90 minutes on average to study. Although you are free to spend as much or as little time as you feel necessary on each module, simply log in and out of the course at your convenience.
You can study the course any time you like. Simply log in and out of the web based course as often as you require. The course is compatible with all computers, tablet devices and smart phones so you can even study while on the move!
Once you have completed all 1 modules there is a multiple choice test. The questions will be on a range of topics found within the 1 modules. The test, like the course, is online and can be taken a time and location of your choosing.
The pass mark for the test is 70%.
If you don’t pass the test first time you will get further opportunities to take the test again after extra study. There are no limits to the number of times you can take the test. All test retakes are included within the price of the course.
You can either use your Visa, MasterCard, American Express, Solo cards or PayPal account to pay for the online course. Our site uses the latest SSL encryption to ensure your safety. All payments are handled securely by PayPal.
You can begin the course immediately after your payment has been received. You will create your login details during the checkout process. We will also send you an email confirming your login details.
We estimate that the course will take about 0.75 hours to complete in total, plus an additional 30 minutes for the end of course test.
Once you have been awarded your certificate it is valid for life. The certificate does not expire or need renewing.
Wow, a really helpful course, and a great way to get a portfolio of 'faces' that will enhance my repertoire. The course was so useful in highlighting important things to think about and also give a background into the history of facial art. I enjoyed the chapters and the ability to download or re -visit the chapters any time is a great bonus. Personally, for me, I wanted to have a recognizable and quantifiable certification that I can let potential customers see, and check, so they can feel confident I am a qualified and responsible face painter. I would recommend this course to anyone thinking about furthering their interest in face painting.
Felicity Sayers
The Marketing Diploma Course was laid out in such a way that it was easy to understand and work through and the modular approach meant I was able to complete the course in a way which suited me.
The New Skills Academy website is easy to use and the user dashboard provides all the information you need to start, continue and complete your studies.
Each module in the course was detailed and broken down into manageable chunks, with downloadable worksheets to test knowledge at the end of each module making sure you have the understanding to progress.
Overall, an easy way to develop new skills!
Nick Eyley
Providing excellent customer service is essential to the long-term viability of every business. New Skills Academy - for me online Diploma in Customer Service course introduces the fundamental elements of customer service and explains how they can be applied in any organization. Following this, it describes how a business can develop its customer service program to the highest level.
This course also details the role of customer service in the hospitality industry, the retail industry and the public sector. These sections explain the elements of customer service that should be focused on in these sectors.
This Diploma course is ideal for business managers, business owners and entrepreneurs who wish to learn how to implement an effective customer service program in their organization. This course will also be of great interest to retail staff, hospitality workers and public servants who want to become more proficient at providing friendly and effective customer service.
Oksana Furmane
Very nice and practical. Good course structure comes with handout. Each module contains down-to-earth content which provide a comprehensive knowledge from learning about this industry, getting to know the florist and the basic understanding about flowers, then to how to start and maintain our own business.
With the completed course which does provide me clear guidelines to enter this industry and knowing what’s in front of me.
The hand out does help a lot too. I can decide freely when to learn and the learning pace by my own. Through this course, I’ve also established a solid knowledge about techniques of how to take care of flowers correctly, how to design and create my own bouquet.
Overall, I am very satisfied.
Cynthia Huang
I was already quite proficient in many areas that this course covers as I have worked similar jobs before but felt I could benefit from a qualification. This is a very in depth course that covers all areas of being a personal assistant, even ones that I wouldn’t have ever considered needing to learn.
The in-depth learning has built my confidence to put myself out there and try to get back into this career path. I particularly found the section on faxing to be very useful as it’s something that is done in most offices that I’ve found it difficult to come to grips with in the past.
I am already eyeing up more courses on the site and will be sure to give them a try soon.
Maria Casey
Would recommend the course to anyone! Considering estate agency as a career gives a clear insight into the role and regulation and was easy to digest. I was able to easily fit this in with my busy work schedule. I was able to complete this course in less than a month which I originally expected to take a lot longer. The course material is really helpful and the assignments help you to identify if you have a clear understanding of what you have read and usually don't take too long to complete. I am now looking into doing a more advance course in estate agency and looking for a trainee position in my local area.
Samantha Giles
Front Desk Safety and Security Course
Crime is a common occurrence among businesses. Many facilities often have to worry about security and safety of personnel, clients and, in some cases, the building too.
The first line of defence in these cases is the people who run the front desk. Business owners who take the time to improve front desk safety and security often benefit from improved security, well-trained employees who can handle situations and better business policies and protocols.
We begin by addressing the difference between good front desk safety and security policies and bad policies.
Next, we discuss the key points to consider when improving front desk security, the major areas to improve on the most, the benefits of improved safety and security and the basic steps to take.
Finally, we give you a few tips that can help you in policy and protocol planning, where to turn to for security advice and so on.
You Will Learn:
- What good front desk safety and security policies and protocol look like
- What to avoid and/or fix for better security and safety
- The five key points for developing good front desk policies
- The six areas to make security improvements
- How to develop a sound security plan alongside professional security experts
The Benefits of Taking This Course:
- Your employees and business will have improved safety measures and better security
- You will be able to determine what you need to fix and what to keep
- Understanding the importance of front desk security and how it can protect you and your employees
This course includes
24/7 Student Support
End of course certification
Lifetime access to your course
Compatible with modern devices
ID: YDFT67YHJ
of achievement
This certificate is presented to
Your Name
For completing the
Front Desk Safety and Security Certificate
on 21st November 2026
Selena Hurford
Selena Hurford
Course Tutor
Daniel Morgan
Daniel Morgan
Head of Academy
Anyone who has an interest in learning more about this subject matter is encouraged to take the course. There are no entry requirements to take the course.
The course is broken down into 1 individual modules. Each module takes between 20 and 90 minutes on average to study. Although you are free to spend as much or as little time as you feel necessary on each module, simply log in and out of the course at your convenience.
You can study the course any time you like. Simply log in and out of the web based course as often as you require. The course is compatible with all computers, tablet devices and smart phones so you can even study while on the move!
Once you have completed all 1 modules there is a multiple choice test. The questions will be on a range of topics found within the 1 modules. The test, like the course, is online and can be taken a time and location of your choosing.
The pass mark for the test is 70%.
If you don’t pass the test first time you will get further opportunities to take the test again after extra study. There are no limits to the number of times you can take the test. All test retakes are included within the price of the course.
You can either use your Visa, MasterCard, American Express, Solo cards or PayPal account to pay for the online course. Our site uses the latest SSL encryption to ensure your safety. All payments are handled securely by PayPal.
You can begin the course immediately after your payment has been received. You will create your login details during the checkout process. We will also send you an email confirming your login details.
We estimate that the course will take about 0.75 hours to complete in total, plus an additional 30 minutes for the end of course test.
Once you have been awarded your certificate it is valid for life. The certificate does not expire or need renewing.
Wow, a really helpful course, and a great way to get a portfolio of 'faces' that will enhance my repertoire. The course was so useful in highlighting important things to think about and also give a background into the history of facial art. I enjoyed the chapters and the ability to download or re -visit the chapters any time is a great bonus. Personally, for me, I wanted to have a recognizable and quantifiable certification that I can let potential customers see, and check, so they can feel confident I am a qualified and responsible face painter. I would recommend this course to anyone thinking about furthering their interest in face painting.
Felicity Sayers
The Marketing Diploma Course was laid out in such a way that it was easy to understand and work through and the modular approach meant I was able to complete the course in a way which suited me.
The New Skills Academy website is easy to use and the user dashboard provides all the information you need to start, continue and complete your studies.
Each module in the course was detailed and broken down into manageable chunks, with downloadable worksheets to test knowledge at the end of each module making sure you have the understanding to progress.
Overall, an easy way to develop new skills!
Nick Eyley
Providing excellent customer service is essential to the long-term viability of every business. New Skills Academy - for me online Diploma in Customer Service course introduces the fundamental elements of customer service and explains how they can be applied in any organization. Following this, it describes how a business can develop its customer service program to the highest level.
This course also details the role of customer service in the hospitality industry, the retail industry and the public sector. These sections explain the elements of customer service that should be focused on in these sectors.
This Diploma course is ideal for business managers, business owners and entrepreneurs who wish to learn how to implement an effective customer service program in their organization. This course will also be of great interest to retail staff, hospitality workers and public servants who want to become more proficient at providing friendly and effective customer service.
Oksana Furmane
Very nice and practical. Good course structure comes with handout. Each module contains down-to-earth content which provide a comprehensive knowledge from learning about this industry, getting to know the florist and the basic understanding about flowers, then to how to start and maintain our own business.
With the completed course which does provide me clear guidelines to enter this industry and knowing what’s in front of me.
The hand out does help a lot too. I can decide freely when to learn and the learning pace by my own. Through this course, I’ve also established a solid knowledge about techniques of how to take care of flowers correctly, how to design and create my own bouquet.
Overall, I am very satisfied.
Cynthia Huang
I was already quite proficient in many areas that this course covers as I have worked similar jobs before but felt I could benefit from a qualification. This is a very in depth course that covers all areas of being a personal assistant, even ones that I wouldn’t have ever considered needing to learn.
The in-depth learning has built my confidence to put myself out there and try to get back into this career path. I particularly found the section on faxing to be very useful as it’s something that is done in most offices that I’ve found it difficult to come to grips with in the past.
I am already eyeing up more courses on the site and will be sure to give them a try soon.
Maria Casey
Would recommend the course to anyone! Considering estate agency as a career gives a clear insight into the role and regulation and was easy to digest. I was able to easily fit this in with my busy work schedule. I was able to complete this course in less than a month which I originally expected to take a lot longer. The course material is really helpful and the assignments help you to identify if you have a clear understanding of what you have read and usually don't take too long to complete. I am now looking into doing a more advance course in estate agency and looking for a trainee position in my local area.
Samantha Giles
Why you should study with us
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RRP
$100
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Omg im so excited, over joyed and all the good stuff that comes to mind! Wonderful experience doing lessons with New Skills Academy. I look foward to doing more courses with them. I hope this will encourage others to come on board and refresh your minds or to learn something new, it's a win win situation. I want to thank New Skills Academy so much for making this as simple as possible for me.
Shari Anderson
It was an eye opening course that was flexible and easy to access. I was able to complete it from the comfort of my own home whilst also having the tasks to complete which enabled me to check my knowledge. I know feel much more confident in my field of work and really enjoyed doing it.
Ellie Clarke
Wow what an incredible insight for the start of anyone's journey in property. This course gives you so much information and there are tests and questions on each of the modules. The course is very easy to follow and well laid out. You can actually make notes on the pages of each module using the notes tab! I am very excited to say that I passed and I only spent one week on this course. I will print all the PDF information and keep it in a file with my certificate. I feel very confident for my future plans now I have completed this course.
Nichola Anderson
I took up this course initially to help me with my own dog, but found that as I worked through the material I actually started thinking that this could be something that I could use to make a second income. From start to finish I found the course engaging and interesting. I am now doing another dog related course and am experiencing the same level of enjoyment. I would recommend New Skills Academy without hesitation.
Keith Smith
Yet another well laid out course. This is my 3rd course so far with New Skills Academy.
More than likely will be back for another one soon. This course was enjoyable to do, and I learnt a lot and passed first try. My certificate will be up on the wall soon.
Rob Coops
The course was clearly set out with helpful end of week tests which built my knowledge. Being dyslexic I found the course was set out in an easy to understand way. I was able to pass the test on my first attempt. The downloaded pdf are a useful resource that you can keep forever. Looking forward to the next course
Ross Dunsten
Lovely course for people who want to know the basics and of sign language. It's has helped me to get more of an understanding and will greatly benefit me in my workplace. So easy to pick up and the videos were easy to understand. Would definitely recommend to anyone.
Chloe Hambly
This course is a great way to brush up on my rusty excel skills, I recommend this course to anyone looking for something to do during lockdown, it's easy to use and talks you through each stage step by step. It has given me the confidence I need to further my career.
Georgia Darke
