Level 2 Diploma in Human Resources
HR Diploma Course
Human resources have become an integral part of almost every company around the world. Whether you own your own company or you are interested in working with people for a larger corporation, then the HR diploma may be the solution you are looking for. This course will guide you through human resources from the functions to providing you with valuable insight, advice and tips to ensure that you help your company achieve success and assist employees in achieving the best performance now and moving forward.
Introduction to HR Diploma
The HR Diploma is broken into twenty easy to manage modules which are brimming with valuable information. Each module focuses on various aspects within the human resources department, giving you the tools and information you need to ensure you provide the company and employees with the best service, ensuring that everything works smoothly each day and that employees remain motivated and passionate about what they do. This course is studied at your own pace and in your own time. You can choose to study it in one go over a number of days or you can spread it out, studying when you have time. The benefit to this is that you can continue working full time while securing the certification you need to fast track or change your career moving forward. On completion of the course, you will need to pass the multiple choice test. Once you successfully pass the test (you will be given two chances), then you can download and print your industry recognised certificate.
What you will learn
The course is designed to provide you with everything you need to know to enjoy a successful career in human resources. Whether you want to work at a company offering outsourcing solutions or you want to help your company retain your staff, you will find this information packed course offering you strategies, information and tips you can implement into your day right away.
- Learn what human resources are and what they entail. You will also learn the purpose and advantages of human resources.
- Identify human resources good practices.
- Learn interviewing techniques. You will be given information on preparing for an interview and the legal responsibilities when interviewing.
- Get insight on how to prepare for a new employee, how to make them feel welcome and have them settle in without delay to ensure productivity isn't slowed.
- Know what you need to add to employee guidelines and policy and procedure manuals. Learn about employee contracts, disciplinary action, grievance procedures and more.
- Get a firm understanding of what human capital management is along with important duties.
- Identify the HR skills needed from management skills to personal traits.
- Learn what the purpose of an HR toolkit is, its benefits and what to include.
- Learn about corporate social responsibility. This module includes green practices, strategy development and more.
- Know what organisational behaviour is, approaches, models and more.
- Learn how to effectively manage relationships.
- Understand motivation and commitment. Learn why teams may become demotivated, why retention is important and the cost of staff turnover.
- Get insight into performance management along with guiding principles and outcomes.
- Learn about training and development, what to include in training and how to set up an effective employee training programme.
- Identify the legal considerations.
- Learn about career development.
- Identify how technology has impacted HR.
- Learn the basics of compensation, leave, benefits and more.
- Get insight into dealing with workplace violence and bullying.
- Learn about strategic planning.
Benefits
This HR diploma will provide you with a host of benefits that you can take advantage of. These benefits include:
- Affordable learning
- Study online at your own pace
- Use any device linked to the internet
- Easy to understand information packed modules
- Online modules with lifetime access
- Online support
- Fast track your career in the human resources department
- Industry recognised certificate, which can be downloaded and printed immediately on passing the multiple choice test.
- Start using what you learn within the workplace without delay.
This course includes
24/7 Student Support
End of course certification
Lifetime access to your course
Compatible with modern devices
- What is human resources?
- What is the purpose of human resources?
- HR outsourcing vs in-house management
- Advantages and disadvantages of HR departments
- Practising human resources
- HR good practices
- Good practice indicators
- Human resource management
- Legal responsibilities of an interviewer
- Preparing for an interview
- Setting up an interviewee database
- Questioning techniques
- Preparing for a new employee
- New employee induction
- Training
- Documentation
- Contract of employment guidelines
- Example contract
- Personnel records
- Disciplinary action and grievance procedures
- What is human capital management?
- Understanding human capital management
- Identifying what human capital management involves
- Important duties
- Management skills.
- Personal traits.
- Areas to work on.
- Key skill areas.
- HR toolkit purpose.
- What the toolkit provides.
- What to include in the toolkit.
- Benefits of a HR toolkit.
- What corporate social responsibility means and how it impacts human resources.
- Implementing green practices.
- Key areas.
- Strategy development.
- What is organisational behaviour?
- Organisational behaviour and management
- Approaches to organisational behaviour
- Organisational behaviour model
- Relationship management
- Expectations
- Interaction styles
- Team dynamics
- Understanding motivation and commitment in companies
- Retention
- Cost of employee turnover
- Why employees become demotivated
- History of performance management
- Outcomes
- Research
- Guiding principles
- Topics for employee training
- Benefits
- Career and management development
- Effective employee training programmes
- Definitions
- Contract of employment
- Types of contracts
- Discrimination
- Positions within the human resources industry
- Career development opportunities
- Understanding career development within a company
- Career development plan
- Impact of technology on HR
- Technology trends
- Benefits of technology in HR
- Technology and the evolution of HR
- Compensation
- Benefits
- Leave
- Overtime
- Strategic planning
- Mission statements
- Mission statement examples
- Optimal staffing
- Understanding work place violence
- Preventing and addressing bullying
- Resolving conflict

of achievement
This certificate is presented to
Your Name

For completing the
Level 2 Diploma in Human Resources
on 21st November 2025
Selena Hurford
Selena Hurford
Course Tutor

Daniel Morgan
Daniel Morgan
Head of Academy

Anyone who has an interest in learning more about this subject matter is encouraged to take the course. There are no entry requirements to take the course.
The course is broken down into 20 individual modules. Each module takes between 20 and 90 minutes on average to study. Although you are free to spend as much or as little time as you feel necessary on each module, simply log in and out of the course at your convenience.
You can study the course any time you like. Simply log in and out of the web based course as often as you require. The course is compatible with all computers, tablet devices and smart phones so you can even study while on the move!
Once you have completed all 20 modules there is a multiple choice test. The questions will be on a range of topics found within the 20 modules. The test, like the course, is online and can be taken a time and location of your choosing.
The pass mark for the test is 70%.
If you don’t pass the test first time you will get further opportunities to take the test again after extra study. There are no limits to the number of times you can take the test. All test retakes are included within the price of the course.
You can either use your Visa, MasterCard, American Express, Solo cards or PayPal account to pay for the online course. Our site uses the latest SSL encryption to ensure your safety. All payments are handled securely by PayPal.
You can begin the course immediately after your payment has been received. You will create your login details during the checkout process. We will also send you an email confirming your login details.
We estimate that the course will take about 15 hours to complete in total, plus an additional 30 minutes for the end of course test.
Once you have been awarded your certificate it is valid for life. The certificate does not expire or need renewing.
What our students have to say...
Clearly written and relevant material

The course is really helpful

Easy to follow modules

I would recommend it to anyone working in HR or looking to get into HR

Very happy with the course

Very happy with the course

The programme is great springboard

I am already thinking about what other courses I can start with New Skills Academy

I can say hand on heart it has been the best experience of my life

I found the course relevant, clear, concise

Would highly recommend this HRM course

I would strongly recommend this course

I can only give credit to New Skills Academy

Will definitely keep New Skills Academy in mind when taking future course.


HR Diploma Course
Human resources have become an integral part of almost every company around the world. Whether you own your own company or you are interested in working with people for a larger corporation, then the HR diploma may be the solution you are looking for. This course will guide you through human resources from the functions to providing you with valuable insight, advice and tips to ensure that you help your company achieve success and assist employees in achieving the best performance now and moving forward.
Introduction to HR Diploma
The HR Diploma is broken into twenty easy to manage modules which are brimming with valuable information. Each module focuses on various aspects within the human resources department, giving you the tools and information you need to ensure you provide the company and employees with the best service, ensuring that everything works smoothly each day and that employees remain motivated and passionate about what they do. This course is studied at your own pace and in your own time. You can choose to study it in one go over a number of days or you can spread it out, studying when you have time. The benefit to this is that you can continue working full time while securing the certification you need to fast track or change your career moving forward. On completion of the course, you will need to pass the multiple choice test. Once you successfully pass the test (you will be given two chances), then you can download and print your industry recognised certificate.
What you will learn
The course is designed to provide you with everything you need to know to enjoy a successful career in human resources. Whether you want to work at a company offering outsourcing solutions or you want to help your company retain your staff, you will find this information packed course offering you strategies, information and tips you can implement into your day right away.
- Learn what human resources are and what they entail. You will also learn the purpose and advantages of human resources.
- Identify human resources good practices.
- Learn interviewing techniques. You will be given information on preparing for an interview and the legal responsibilities when interviewing.
- Get insight on how to prepare for a new employee, how to make them feel welcome and have them settle in without delay to ensure productivity isn't slowed.
- Know what you need to add to employee guidelines and policy and procedure manuals. Learn about employee contracts, disciplinary action, grievance procedures and more.
- Get a firm understanding of what human capital management is along with important duties.
- Identify the HR skills needed from management skills to personal traits.
- Learn what the purpose of an HR toolkit is, its benefits and what to include.
- Learn about corporate social responsibility. This module includes green practices, strategy development and more.
- Know what organisational behaviour is, approaches, models and more.
- Learn how to effectively manage relationships.
- Understand motivation and commitment. Learn why teams may become demotivated, why retention is important and the cost of staff turnover.
- Get insight into performance management along with guiding principles and outcomes.
- Learn about training and development, what to include in training and how to set up an effective employee training programme.
- Identify the legal considerations.
- Learn about career development.
- Identify how technology has impacted HR.
- Learn the basics of compensation, leave, benefits and more.
- Get insight into dealing with workplace violence and bullying.
- Learn about strategic planning.
Benefits
This HR diploma will provide you with a host of benefits that you can take advantage of. These benefits include:
- Affordable learning
- Study online at your own pace
- Use any device linked to the internet
- Easy to understand information packed modules
- Online modules with lifetime access
- Online support
- Fast track your career in the human resources department
- Industry recognised certificate, which can be downloaded and printed immediately on passing the multiple choice test.
- Start using what you learn within the workplace without delay.
This course includes
24/7 Student Support
End of course certification
Lifetime access to your course
Compatible with modern devices
- What is human resources?
- What is the purpose of human resources?
- HR outsourcing vs in-house management
- Advantages and disadvantages of HR departments
- Practising human resources
- HR good practices
- Good practice indicators
- Human resource management
- Legal responsibilities of an interviewer
- Preparing for an interview
- Setting up an interviewee database
- Questioning techniques
- Preparing for a new employee
- New employee induction
- Training
- Documentation
- Contract of employment guidelines
- Example contract
- Personnel records
- Disciplinary action and grievance procedures
- What is human capital management?
- Understanding human capital management
- Identifying what human capital management involves
- Important duties
- Management skills.
- Personal traits.
- Areas to work on.
- Key skill areas.
- HR toolkit purpose.
- What the toolkit provides.
- What to include in the toolkit.
- Benefits of a HR toolkit.
- What corporate social responsibility means and how it impacts human resources.
- Implementing green practices.
- Key areas.
- Strategy development.
- What is organisational behaviour?
- Organisational behaviour and management
- Approaches to organisational behaviour
- Organisational behaviour model
- Relationship management
- Expectations
- Interaction styles
- Team dynamics
- Understanding motivation and commitment in companies
- Retention
- Cost of employee turnover
- Why employees become demotivated
- History of performance management
- Outcomes
- Research
- Guiding principles
- Topics for employee training
- Benefits
- Career and management development
- Effective employee training programmes
- Definitions
- Contract of employment
- Types of contracts
- Discrimination
- Positions within the human resources industry
- Career development opportunities
- Understanding career development within a company
- Career development plan
- Impact of technology on HR
- Technology trends
- Benefits of technology in HR
- Technology and the evolution of HR
- Compensation
- Benefits
- Leave
- Overtime
- Strategic planning
- Mission statements
- Mission statement examples
- Optimal staffing
- Understanding work place violence
- Preventing and addressing bullying
- Resolving conflict

of achievement
This certificate is presented to
Your Name

For completing the
Level 2 Diploma in Human Resources
on 21st November 2025
Selena Hurford
Selena Hurford
Course Tutor

Daniel Morgan
Daniel Morgan
Head of Academy

Anyone who has an interest in learning more about this subject matter is encouraged to take the course. There are no entry requirements to take the course.
The course is broken down into 20 individual modules. Each module takes between 20 and 90 minutes on average to study. Although you are free to spend as much or as little time as you feel necessary on each module, simply log in and out of the course at your convenience.
You can study the course any time you like. Simply log in and out of the web based course as often as you require. The course is compatible with all computers, tablet devices and smart phones so you can even study while on the move!
Once you have completed all 20 modules there is a multiple choice test. The questions will be on a range of topics found within the 20 modules. The test, like the course, is online and can be taken a time and location of your choosing.
The pass mark for the test is 70%.
If you don’t pass the test first time you will get further opportunities to take the test again after extra study. There are no limits to the number of times you can take the test. All test retakes are included within the price of the course.
You can either use your Visa, MasterCard, American Express, Solo cards or PayPal account to pay for the online course. Our site uses the latest SSL encryption to ensure your safety. All payments are handled securely by PayPal.
You can begin the course immediately after your payment has been received. You will create your login details during the checkout process. We will also send you an email confirming your login details.
We estimate that the course will take about 15 hours to complete in total, plus an additional 30 minutes for the end of course test.
Once you have been awarded your certificate it is valid for life. The certificate does not expire or need renewing.
What our students have to say...
Clearly written and relevant material

The course is really helpful

Easy to follow modules

I would recommend it to anyone working in HR or looking to get into HR

Very happy with the course

Very happy with the course

The programme is great springboard

I am already thinking about what other courses I can start with New Skills Academy

I can say hand on heart it has been the best experience of my life

I found the course relevant, clear, concise

Would highly recommend this HRM course

I would strongly recommend this course

I can only give credit to New Skills Academy

Will definitely keep New Skills Academy in mind when taking future course.


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Wow what an incredible insight for the start of anyone's journey in property. This course gives you so much information and there are tests and questions on each of the modules. The course is very easy to follow and well laid out. You can actually make notes on the pages of each module using the notes tab! I am very excited to say that I passed and I only spent one week on this course. I will print all the PDF information and keep it in a file with my certificate. I feel very confident for my future plans now I have completed this course.
Nichola Anderson

Fantastic course! Well-presented and challenging with frequent assessments. I feel a serious sense of accomplishment having not studied for over 30 years! Videos that accompany each module are carefully thought out and informative. Am so impressed with this course, have now signed up for 3 other courses and recommending New Skills Academy to everyone!
Marva Hudson

Very interesting and helpful course. I ve learned a lot of interesting things about make up and the tutorials were very helpful and easy to understand. I really reccomend this course for everyone who is passionate about make up and wish to develop their skills and make a career from their hobby.
Nicoleta Lucaci

Omg im so excited, over joyed and all the good stuff that comes to mind! Wonderful experience doing lessons with New Skills Academy. I look foward to doing more courses with them. I hope this will encourage others to come on board and refresh your minds or to learn something new, it's a win win situation. I want to thank New Skills Academy so much for making this as simple as possible for me.
Shari Anderson

Yet another well laid out course. This is my 3rd course so far with New Skills Academy.
More than likely will be back for another one soon. This course was enjoyable to do, and I learnt a lot and passed first try. My certificate will be up on the wall soon.
Rob Coops

This course is a great way to brush up on my rusty excel skills, I recommend this course to anyone looking for something to do during lockdown, it's easy to use and talks you through each stage step by step. It has given me the confidence I need to further my career.
Georgia Darke

This is a great course for any level of knowledge. Very easy to navigate, great practical tasks and explanations are very clear. You can revise any module with no problem. The test wasn’t too hard if you completed every module. It may be handy to make some notes before you start. Overall I'm very happy with my choice. Thank you New skills for my New skills :)
Julia Bobkova

Excellent course, well explained and easy to understand. The course can be done at my own pace and is available on various devices. The layout of the course was excellent and the notes options is very good. The content is perfect and well structured, making it easy to understand and follow. I will definitely be taking more courses in the future.
Luis Costa