Interview Skills & Resume Writing Certification
Interview Skills & Resume Writing Certificate
Whether you are entering the job market for the first time or looking for a complete change in career, improving your resume writing and interview skills is the first step to securing your ideal job. These skills are crucial for career success, but few of us were taught them at school.
This course will give you a comprehensive overview of how employers screen applications, what they are looking for at all stages of the recruitment process and how to demonstrate that you are the perfect person to fill the position.
You will discover the best strategies for succeeding at any type of interview, how to tackle psychometric tests and assessments, how to build rapport with an interviewer and how to negotiate salary and benefits you deserve. Learn how to approach your job search with confidence and take control over your career.
You Will Learn:
- How to write a Résumé that will distinguish you from the competition.
- What employers look for when they read a Résumé.
- How to write a cover letter that will convince an employer that you are the right person for the job.
- What you need to know about the company and your interviewer in advance of the interview, and how to use your knowledge to gain an advantage over the other candidates.
- The best way to answer popular job interview questions.
- How to handle various types of face to face interview, including group interviews and assessment days.
- How to succeed in giving an effective phone or telephone interview.
- How to learn from a bad interview experience and improve your chances of future success.
- An overview of the most common tests.
- How to negotiate the terms of a job offer during or after an interview.
Benefits Of Taking This Course
- Your knowledge will make you an attractive candidate for roles that require you to help others, including roles in the HR and training sector.
- Your chances of finding a new job will improve – you will secure more interviews, appear more confident throughout the selection process and raise your value in the eyes of employers.
- You can study from any location with an internet connection.
- Learn the material at any time and at your own pace.
- Lifetime access to the course – no deadlines.
- Obtain a recognized certification when completing the course, which will improve your career prospects.
This course includes
24/7 Student Support
End of course certification
Lifetime access to your course
Compatible with modern devices
- The purpose of a resume and what an employer will look for when they read a resume
- How to make your resume appear professional and help you create a positive first impression
- How to structure the information on your resume
- How to tailor your resume for a specific job position
- The purpose of a cover letter
- What an employer will look for when they read a cover letter
- How to use the information in a job advertisement or person specification when writing a cover letter
- General guidelines to follow when writing a cover letter
- The importance of thoroughly researching a company and position before a job interview
- How to find relevant information about the company
- What you need to know about an organization
- What you need to know about the industry, especially if you are applying for your first position in the field
- Why you need to prepare answers to the most common interview questions well in advance
- The key question categories that interviewers use when conducting interviews
- The most common questions within each category and how to respond to each
- How to respond to inappropriate interview questions
- Why verbal and nonverbal communication skills are key to interview success
- How to create a positive first impression when meeting the interviewer
- How to communicate confidence and enthusiasm using verbal and nonverbal communication
- How to build rapport with an interviewer using verbal and nonverbal communication
- How and why group interviews are carried out
- What is meant by the term “assessment day” and why an employer might use them to select candidates for a role or graduate entry scheme
- The typical activities that make up an assessment day
- How to prepare yourself for assessment day activities, to maximise your chances of success
- Why a company may choose to interview a candidate over the telephone or via a video call, rather than in person
- Why the questions asked in these interviews tend to be different from those asked in person
- The most common questions interviewers ask during telephone interviews
- How to use notes to prepare for telephone and video interviews
- What is meant by the term “psychometric testing”
- Why and how employers use psychometric testing during the selection process
- The two main types of psychometric tests
- How to succeed on a psychometric test
- Why an applicant may have to negotiate to secure the desired salary and benefits and why a failure to negotiate could create a negative impression
- Why one should pursue several jobs at the same time
- How to negotiate a starting salary
- How to negotiate annual leave, flexible working and other benefits
- Why and when you should follow up after an interview
- When you should expect to hear from an employer and what to do if they do not get in contact with you within a reasonable time frame
- How to ask for constructive feedback and how to use it to your advantage
- How to assess your own performance following an interview

of achievement
This certificate is presented to
Your Name

For completing the
Interview Skills & Resume Writing Certification
on 21st November 2025
Selena Hurford
Selena Hurford
Course Tutor

Daniel Morgan
Daniel Morgan
Head of Academy

Anyone who has an interest in learning more about this subject matter is encouraged to take the course. There are no entry requirements to take the course.
The course is broken down into 10 individual modules. Each module takes between 20 and 90 minutes on average to study. Although you are free to spend as much or as little time as you feel necessary on each module, simply log in and out of the course at your convenience.
You can study the course any time you like. Simply log in and out of the web based course as often as you require. The course is compatible with all computers, tablet devices and smart phones so you can even study while on the move!
Once you have completed all 10 modules there is a multiple choice test. The questions will be on a range of topics found within the 10 modules. The test, like the course, is online and can be taken a time and location of your choosing.
The pass mark for the test is 70%.
If you don’t pass the test first time you will get further opportunities to take the test again after extra study. There are no limits to the number of times you can take the test. All test retakes are included within the price of the course.
You can either use your Visa, MasterCard, American Express, Solo cards or PayPal account to pay for the online course. Our site uses the latest SSL encryption to ensure your safety. All payments are handled securely by PayPal.
You can begin the course immediately after your payment has been received. You will create your login details during the checkout process. We will also send you an email confirming your login details.
We estimate that the course will take about 12 hours to complete in total, plus an additional 30 minutes for the end of course test.
Once you have been awarded your certificate it is valid for life. The certificate does not expire or need renewing.
Thanks to this course I can take my career in a new and improved direction. After sustaining injuries where I have to be wheelchair bound I thought career prospects were slim. But now I have qualified I have hope again.
This course is amazingly well structured in such a way that it enabled me to memorise everything and in my own time, and explained in terms everyone could understand, the modules were short and to the point with very little un-needed information and at a great price too!
Online support staff were amazing they couldn't help enough. Messages were sent within 20 minutes and were extremely accurate. The final exam was easy and gave me plenty of time to complete with 30 questions and 30 minutes to answer (although only 10 minutes were needed) after ordering my certificate it was delivered within 48 hours. It looks amazing and the quality is great too.

Emily Zivtins
Helpful tips learned during the course and many fun facts. I will be completing 6 more courses after this one. Such a great learning experience. The knowledge in each package is phenomenal!
Each course is broken down into modules to make it easy to break down the course for short breaks and as soon as you sign back in again it remembers where you left off in your course. How clever!
I would highly recommend this course to anyone looking to brush up their knowledge and skills. Best of luck!
100% Recommended. New Skills Academy is the best!

Dora Christou
Really interesting and a good starting point for increasing my understanding and knowledge. Easy to access at any time, modules were nice and short so good bursts of information and easy to understand. I feel that I have gained knowledge that I can take forward within my current profession and apply my knowledge to get the best possible results for my organisation in all forms of media. Would recommend this course for anyone looking to start off in this career and looking to gain solid background information to take you forward. You have the flexibility to learn in your own time and take it at your own pace which is great when you are already working full time.

Sophie Graham
Absolutely amazing course.. I had so much fun learning with New Skills Academy. This course was so informative, set out really well and I learned so much. It was great that with two young children under 3, I still managed to learn and pass my course that I’m so happy about.
Also fantastic that for a small fee I am having my certificate sent out to me which is a great option for me. All that’s left for me to do now is practice practice and practice. New Skills Academy have given me the confidence to start my venture as a Face Painter. Thank you so much. Amy xx

Amy Hewson
This is an amazing course. Easy to follow and understand.
I am working with children already and I wanted to do a SEN course to extend my knowledge and able to work with a wide range of children including those with special needs. This course has twice the modules as an average SEN course, so it provides great knowledge in the subject. And this is perfect as it’s CPD accredited course. And the price was just unbelievable!!
The course has email tutor support and lifetime access to the course material which is brilliant for a mum, who is working currently as a volunteer to gain work experience.

Andrea Piesiur
New Skills Academy is a fab place to go to if you’re wanting to start a course and further your career. Being a mother to 2 young children it is hard to find the time to complete a course and juggle life… thank goodness for New Skills Academy.
They put no pressure on you to finish your course by a certain time. They allow you to take your time and really understand what you’re learning. It’s easy to use, there is help when needed, a very modern design making it great for anyone to use. Fab place to learn.

Abigail Elizabeth Shaw
Interview Skills & Resume Writing Certificate
Whether you are entering the job market for the first time or looking for a complete change in career, improving your resume writing and interview skills is the first step to securing your ideal job. These skills are crucial for career success, but few of us were taught them at school.
This course will give you a comprehensive overview of how employers screen applications, what they are looking for at all stages of the recruitment process and how to demonstrate that you are the perfect person to fill the position.
You will discover the best strategies for succeeding at any type of interview, how to tackle psychometric tests and assessments, how to build rapport with an interviewer and how to negotiate salary and benefits you deserve. Learn how to approach your job search with confidence and take control over your career.
You Will Learn:
- How to write a Résumé that will distinguish you from the competition.
- What employers look for when they read a Résumé.
- How to write a cover letter that will convince an employer that you are the right person for the job.
- What you need to know about the company and your interviewer in advance of the interview, and how to use your knowledge to gain an advantage over the other candidates.
- The best way to answer popular job interview questions.
- How to handle various types of face to face interview, including group interviews and assessment days.
- How to succeed in giving an effective phone or telephone interview.
- How to learn from a bad interview experience and improve your chances of future success.
- An overview of the most common tests.
- How to negotiate the terms of a job offer during or after an interview.
Benefits Of Taking This Course
- Your knowledge will make you an attractive candidate for roles that require you to help others, including roles in the HR and training sector.
- Your chances of finding a new job will improve – you will secure more interviews, appear more confident throughout the selection process and raise your value in the eyes of employers.
- You can study from any location with an internet connection.
- Learn the material at any time and at your own pace.
- Lifetime access to the course – no deadlines.
- Obtain a recognized certification when completing the course, which will improve your career prospects.
This course includes
24/7 Student Support
End of course certification
Lifetime access to your course
Compatible with modern devices
- The purpose of a resume and what an employer will look for when they read a resume
- How to make your resume appear professional and help you create a positive first impression
- How to structure the information on your resume
- How to tailor your resume for a specific job position
- The purpose of a cover letter
- What an employer will look for when they read a cover letter
- How to use the information in a job advertisement or person specification when writing a cover letter
- General guidelines to follow when writing a cover letter
- The importance of thoroughly researching a company and position before a job interview
- How to find relevant information about the company
- What you need to know about an organization
- What you need to know about the industry, especially if you are applying for your first position in the field
- Why you need to prepare answers to the most common interview questions well in advance
- The key question categories that interviewers use when conducting interviews
- The most common questions within each category and how to respond to each
- How to respond to inappropriate interview questions
- Why verbal and nonverbal communication skills are key to interview success
- How to create a positive first impression when meeting the interviewer
- How to communicate confidence and enthusiasm using verbal and nonverbal communication
- How to build rapport with an interviewer using verbal and nonverbal communication
- How and why group interviews are carried out
- What is meant by the term “assessment day” and why an employer might use them to select candidates for a role or graduate entry scheme
- The typical activities that make up an assessment day
- How to prepare yourself for assessment day activities, to maximise your chances of success
- Why a company may choose to interview a candidate over the telephone or via a video call, rather than in person
- Why the questions asked in these interviews tend to be different from those asked in person
- The most common questions interviewers ask during telephone interviews
- How to use notes to prepare for telephone and video interviews
- What is meant by the term “psychometric testing”
- Why and how employers use psychometric testing during the selection process
- The two main types of psychometric tests
- How to succeed on a psychometric test
- Why an applicant may have to negotiate to secure the desired salary and benefits and why a failure to negotiate could create a negative impression
- Why one should pursue several jobs at the same time
- How to negotiate a starting salary
- How to negotiate annual leave, flexible working and other benefits
- Why and when you should follow up after an interview
- When you should expect to hear from an employer and what to do if they do not get in contact with you within a reasonable time frame
- How to ask for constructive feedback and how to use it to your advantage
- How to assess your own performance following an interview

of achievement
This certificate is presented to
Your Name

For completing the
Interview Skills & Resume Writing Certification
on 21st November 2025
Selena Hurford
Selena Hurford
Course Tutor

Daniel Morgan
Daniel Morgan
Head of Academy

Anyone who has an interest in learning more about this subject matter is encouraged to take the course. There are no entry requirements to take the course.
The course is broken down into 10 individual modules. Each module takes between 20 and 90 minutes on average to study. Although you are free to spend as much or as little time as you feel necessary on each module, simply log in and out of the course at your convenience.
You can study the course any time you like. Simply log in and out of the web based course as often as you require. The course is compatible with all computers, tablet devices and smart phones so you can even study while on the move!
Once you have completed all 10 modules there is a multiple choice test. The questions will be on a range of topics found within the 10 modules. The test, like the course, is online and can be taken a time and location of your choosing.
The pass mark for the test is 70%.
If you don’t pass the test first time you will get further opportunities to take the test again after extra study. There are no limits to the number of times you can take the test. All test retakes are included within the price of the course.
You can either use your Visa, MasterCard, American Express, Solo cards or PayPal account to pay for the online course. Our site uses the latest SSL encryption to ensure your safety. All payments are handled securely by PayPal.
You can begin the course immediately after your payment has been received. You will create your login details during the checkout process. We will also send you an email confirming your login details.
We estimate that the course will take about 12 hours to complete in total, plus an additional 30 minutes for the end of course test.
Once you have been awarded your certificate it is valid for life. The certificate does not expire or need renewing.
Thanks to this course I can take my career in a new and improved direction. After sustaining injuries where I have to be wheelchair bound I thought career prospects were slim. But now I have qualified I have hope again.
This course is amazingly well structured in such a way that it enabled me to memorise everything and in my own time, and explained in terms everyone could understand, the modules were short and to the point with very little un-needed information and at a great price too!
Online support staff were amazing they couldn't help enough. Messages were sent within 20 minutes and were extremely accurate. The final exam was easy and gave me plenty of time to complete with 30 questions and 30 minutes to answer (although only 10 minutes were needed) after ordering my certificate it was delivered within 48 hours. It looks amazing and the quality is great too.

Emily Zivtins
Helpful tips learned during the course and many fun facts. I will be completing 6 more courses after this one. Such a great learning experience. The knowledge in each package is phenomenal!
Each course is broken down into modules to make it easy to break down the course for short breaks and as soon as you sign back in again it remembers where you left off in your course. How clever!
I would highly recommend this course to anyone looking to brush up their knowledge and skills. Best of luck!
100% Recommended. New Skills Academy is the best!

Dora Christou
Really interesting and a good starting point for increasing my understanding and knowledge. Easy to access at any time, modules were nice and short so good bursts of information and easy to understand. I feel that I have gained knowledge that I can take forward within my current profession and apply my knowledge to get the best possible results for my organisation in all forms of media. Would recommend this course for anyone looking to start off in this career and looking to gain solid background information to take you forward. You have the flexibility to learn in your own time and take it at your own pace which is great when you are already working full time.

Sophie Graham
Absolutely amazing course.. I had so much fun learning with New Skills Academy. This course was so informative, set out really well and I learned so much. It was great that with two young children under 3, I still managed to learn and pass my course that I’m so happy about.
Also fantastic that for a small fee I am having my certificate sent out to me which is a great option for me. All that’s left for me to do now is practice practice and practice. New Skills Academy have given me the confidence to start my venture as a Face Painter. Thank you so much. Amy xx

Amy Hewson
This is an amazing course. Easy to follow and understand.
I am working with children already and I wanted to do a SEN course to extend my knowledge and able to work with a wide range of children including those with special needs. This course has twice the modules as an average SEN course, so it provides great knowledge in the subject. And this is perfect as it’s CPD accredited course. And the price was just unbelievable!!
The course has email tutor support and lifetime access to the course material which is brilliant for a mum, who is working currently as a volunteer to gain work experience.

Andrea Piesiur
New Skills Academy is a fab place to go to if you’re wanting to start a course and further your career. Being a mother to 2 young children it is hard to find the time to complete a course and juggle life… thank goodness for New Skills Academy.
They put no pressure on you to finish your course by a certain time. They allow you to take your time and really understand what you’re learning. It’s easy to use, there is help when needed, a very modern design making it great for anyone to use. Fab place to learn.

Abigail Elizabeth Shaw
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The course was clearly set out with helpful end of week tests which built my knowledge. Being dyslexic I found the course was set out in an easy to understand way. I was able to pass the test on my first attempt. The downloaded pdf are a useful resource that you can keep forever. Looking forward to the next course
Ross Dunsten

Excellent course, well explained and easy to understand. The course can be done at my own pace and is available on various devices. The layout of the course was excellent and the notes options is very good. The content is perfect and well structured, making it easy to understand and follow. I will definitely be taking more courses in the future.
Luis Costa

This course is a great way to brush up on my rusty excel skills, I recommend this course to anyone looking for something to do during lockdown, it's easy to use and talks you through each stage step by step. It has given me the confidence I need to further my career.
Georgia Darke

Very interesting and helpful course. I ve learned a lot of interesting things about make up and the tutorials were very helpful and easy to understand. I really reccomend this course for everyone who is passionate about make up and wish to develop their skills and make a career from their hobby.
Nicoleta Lucaci

Wow what an incredible insight for the start of anyone's journey in property. This course gives you so much information and there are tests and questions on each of the modules. The course is very easy to follow and well laid out. You can actually make notes on the pages of each module using the notes tab! I am very excited to say that I passed and I only spent one week on this course. I will print all the PDF information and keep it in a file with my certificate. I feel very confident for my future plans now I have completed this course.
Nichola Anderson

It was an eye opening course that was flexible and easy to access. I was able to complete it from the comfort of my own home whilst also having the tasks to complete which enabled me to check my knowledge. I know feel much more confident in my field of work and really enjoyed doing it.
Ellie Clarke

Fantastic course! Well-presented and challenging with frequent assessments. I feel a serious sense of accomplishment having not studied for over 30 years! Videos that accompany each module are carefully thought out and informative. Am so impressed with this course, have now signed up for 3 other courses and recommending New Skills Academy to everyone!
Marva Hudson

Omg im so excited, over joyed and all the good stuff that comes to mind! Wonderful experience doing lessons with New Skills Academy. I look foward to doing more courses with them. I hope this will encourage others to come on board and refresh your minds or to learn something new, it's a win win situation. I want to thank New Skills Academy so much for making this as simple as possible for me.
Shari Anderson