Interview Skills & Resume Writing Certification
Why you should study with us
Interview Skills & Resume Writing Certificate
Whether you are entering the job market for the first time or looking for a complete change in career, improving your resume writing and interview skills is the first step to securing your ideal job. These skills are crucial for career success, but few of us were taught them at school.
This course will give you a comprehensive overview of how employers screen applications, what they are looking for at all stages of the recruitment process and how to demonstrate that you are the perfect person to fill the position.
You will discover the best strategies for succeeding at any type of interview, how to tackle psychometric tests and assessments, how to build rapport with an interviewer and how to negotiate salary and benefits you deserve. Learn how to approach your job search with confidence and take control over your career.
You Will Learn:
- How to write a Résumé that will distinguish you from the competition.
- What employers look for when they read a Résumé.
- How to write a cover letter that will convince an employer that you are the right person for the job.
- What you need to know about the company and your interviewer in advance of the interview, and how to use your knowledge to gain an advantage over the other candidates.
- The best way to answer popular job interview questions.
- How to handle various types of face to face interview, including group interviews and assessment days.
- How to succeed in giving an effective phone or telephone interview.
- How to learn from a bad interview experience and improve your chances of future success.
- An overview of the most common tests.
- How to negotiate the terms of a job offer during or after an interview.
Benefits Of Taking This Course
- Your knowledge will make you an attractive candidate for roles that require you to help others, including roles in the HR and training sector.
- Your chances of finding a new job will improve – you will secure more interviews, appear more confident throughout the selection process and raise your value in the eyes of employers.
- You can study from any location with an internet connection.
- Learn the material at any time and at your own pace.
- Lifetime access to the course – no deadlines.
- Obtain a recognized certification when completing the course, which will improve your career prospects.
This course includes
24/7 Student Support
End of course certification
Lifetime access to your course
Compatible with modern devices
- The purpose of a resume and what an employer will look for when they read a resume
- How to make your resume appear professional and help you create a positive first impression
- How to structure the information on your resume
- How to tailor your resume for a specific job position
- The purpose of a cover letter
- What an employer will look for when they read a cover letter
- How to use the information in a job advertisement or person specification when writing a cover letter
- General guidelines to follow when writing a cover letter
- The importance of thoroughly researching a company and position before a job interview
- How to find relevant information about the company
- What you need to know about an organization
- What you need to know about the industry, especially if you are applying for your first position in the field
- Why you need to prepare answers to the most common interview questions well in advance
- The key question categories that interviewers use when conducting interviews
- The most common questions within each category and how to respond to each
- How to respond to inappropriate interview questions
- Why verbal and nonverbal communication skills are key to interview success
- How to create a positive first impression when meeting the interviewer
- How to communicate confidence and enthusiasm using verbal and nonverbal communication
- How to build rapport with an interviewer using verbal and nonverbal communication
- How and why group interviews are carried out
- What is meant by the term “assessment day” and why an employer might use them to select candidates for a role or graduate entry scheme
- The typical activities that make up an assessment day
- How to prepare yourself for assessment day activities, to maximise your chances of success
- Why a company may choose to interview a candidate over the telephone or via a video call, rather than in person
- Why the questions asked in these interviews tend to be different from those asked in person
- The most common questions interviewers ask during telephone interviews
- How to use notes to prepare for telephone and video interviews
- What is meant by the term “psychometric testing”
- Why and how employers use psychometric testing during the selection process
- The two main types of psychometric tests
- How to succeed on a psychometric test
- Why an applicant may have to negotiate to secure the desired salary and benefits and why a failure to negotiate could create a negative impression
- Why one should pursue several jobs at the same time
- How to negotiate a starting salary
- How to negotiate annual leave, flexible working and other benefits
- Why and when you should follow up after an interview
- When you should expect to hear from an employer and what to do if they do not get in contact with you within a reasonable time frame
- How to ask for constructive feedback and how to use it to your advantage
- How to assess your own performance following an interview
ID: YDFT67YHJ
of achievement
This certificate is presented to
Your Name
For completing the
Interview Skills & Resume Writing Certification
on 21st November 2025
Selena Hurford
Selena Hurford
Course Tutor
Daniel Morgan
Daniel Morgan
Head of Academy
Anyone who has an interest in learning more about this subject matter is encouraged to take the course. There are no entry requirements to take the course.
The course is broken down into 10 individual modules. Each module takes between 20 and 90 minutes on average to study. Although you are free to spend as much or as little time as you feel necessary on each module, simply log in and out of the course at your convenience.
You can study the course any time you like. Simply log in and out of the web based course as often as you require. The course is compatible with all computers, tablet devices and smart phones so you can even study while on the move!
Once you have completed all 10 modules there is a multiple choice test. The questions will be on a range of topics found within the 10 modules. The test, like the course, is online and can be taken a time and location of your choosing.
The pass mark for the test is 70%.
If you don’t pass the test first time you will get further opportunities to take the test again after extra study. There are no limits to the number of times you can take the test. All test retakes are included within the price of the course.
You can either use your Visa, MasterCard, American Express, Solo cards or PayPal account to pay for the online course. Our site uses the latest SSL encryption to ensure your safety. All payments are handled securely by PayPal.
You can begin the course immediately after your payment has been received. You will create your login details during the checkout process. We will also send you an email confirming your login details.
We estimate that the course will take about 12 hours to complete in total, plus an additional 30 minutes for the end of course test.
Once you have been awarded your certificate it is valid for life. The certificate does not expire or need renewing.
Whilst on maternity leave I started thinking about in what capacity I'd go back to work, and if there was something different I could do. I came across reed courses and chose this course in PA and Admin and another in HR.
I was so happy they were on offer! I chose them because the course modules were comprehensive.
I can sit and do modules with my newborn son on my lap via my iPhone. It's so handy, the modules are clear and concise.
I'm so happy I chose this course. I can't wait to add it to my CV and see what jobs I can get.
Holly Horton
Thanks to this course I can take my career in a new and improved direction. After sustaining injuries where I have to be wheelchair bound I thought career prospects were slim. But now I have qualified I have hope again.
This course is amazingly well structured in such a way that it enabled me to memorise everything and in my own time, and explained in terms everyone could understand, the modules were short and to the point with very little un-needed information and at a great price too!
Online support staff were amazing they couldn't help enough. Messages were sent within 20 minutes and were extremely accurate. The final exam was easy and gave me plenty of time to complete with 30 questions and 30 minutes to answer (although only 10 minutes were needed) after ordering my certificate it was delivered within 48 hours. It looks amazing and the quality is great too.
Emily Zivtins
I am so impressed with this course. For starters it was hugely discounted which saved me money, secondly it is really easy to use. It is jam packed with information yet so easy to follow and they layout is very clean, clear and precise. I have learnt so much from this course already and I can even revisit modules as and when I need to. If you are an aspiring Makeup Artist, then this course will definitely lead you on the right path and it teaches you how to deal with clients and how to get the best out of your career.
Esther Lawrence
Amanda Groom
Providing excellent customer service is essential to the long-term viability of every business. New Skills Academy - for me online Diploma in Customer Service course introduces the fundamental elements of customer service and explains how they can be applied in any organization. Following this, it describes how a business can develop its customer service program to the highest level.
This course also details the role of customer service in the hospitality industry, the retail industry and the public sector. These sections explain the elements of customer service that should be focused on in these sectors.
This Diploma course is ideal for business managers, business owners and entrepreneurs who wish to learn how to implement an effective customer service program in their organization. This course will also be of great interest to retail staff, hospitality workers and public servants who want to become more proficient at providing friendly and effective customer service.
Oksana Furmane
The course is full of interesting and useful information to know more about garden design and maintenance.
All the modules are easy to understand and gave me strong basics and confidence to start my own garden design business. Also I found the course very interactive, with images to illustrate the modules, garden design plans examples... so I could really visualise what was meant in each module.
Considering the online aspect, I found the website very easy to use and I appreciated the fact that I could keep a trace of my course by downloading the modules on my own laptop.
Laurie Bednarczuk
Interview Skills & Resume Writing Certificate
Whether you are entering the job market for the first time or looking for a complete change in career, improving your resume writing and interview skills is the first step to securing your ideal job. These skills are crucial for career success, but few of us were taught them at school.
This course will give you a comprehensive overview of how employers screen applications, what they are looking for at all stages of the recruitment process and how to demonstrate that you are the perfect person to fill the position.
You will discover the best strategies for succeeding at any type of interview, how to tackle psychometric tests and assessments, how to build rapport with an interviewer and how to negotiate salary and benefits you deserve. Learn how to approach your job search with confidence and take control over your career.
You Will Learn:
- How to write a Résumé that will distinguish you from the competition.
- What employers look for when they read a Résumé.
- How to write a cover letter that will convince an employer that you are the right person for the job.
- What you need to know about the company and your interviewer in advance of the interview, and how to use your knowledge to gain an advantage over the other candidates.
- The best way to answer popular job interview questions.
- How to handle various types of face to face interview, including group interviews and assessment days.
- How to succeed in giving an effective phone or telephone interview.
- How to learn from a bad interview experience and improve your chances of future success.
- An overview of the most common tests.
- How to negotiate the terms of a job offer during or after an interview.
Benefits Of Taking This Course
- Your knowledge will make you an attractive candidate for roles that require you to help others, including roles in the HR and training sector.
- Your chances of finding a new job will improve – you will secure more interviews, appear more confident throughout the selection process and raise your value in the eyes of employers.
- You can study from any location with an internet connection.
- Learn the material at any time and at your own pace.
- Lifetime access to the course – no deadlines.
- Obtain a recognized certification when completing the course, which will improve your career prospects.
This course includes
24/7 Student Support
End of course certification
Lifetime access to your course
Compatible with modern devices
- The purpose of a resume and what an employer will look for when they read a resume
- How to make your resume appear professional and help you create a positive first impression
- How to structure the information on your resume
- How to tailor your resume for a specific job position
- The purpose of a cover letter
- What an employer will look for when they read a cover letter
- How to use the information in a job advertisement or person specification when writing a cover letter
- General guidelines to follow when writing a cover letter
- The importance of thoroughly researching a company and position before a job interview
- How to find relevant information about the company
- What you need to know about an organization
- What you need to know about the industry, especially if you are applying for your first position in the field
- Why you need to prepare answers to the most common interview questions well in advance
- The key question categories that interviewers use when conducting interviews
- The most common questions within each category and how to respond to each
- How to respond to inappropriate interview questions
- Why verbal and nonverbal communication skills are key to interview success
- How to create a positive first impression when meeting the interviewer
- How to communicate confidence and enthusiasm using verbal and nonverbal communication
- How to build rapport with an interviewer using verbal and nonverbal communication
- How and why group interviews are carried out
- What is meant by the term “assessment day” and why an employer might use them to select candidates for a role or graduate entry scheme
- The typical activities that make up an assessment day
- How to prepare yourself for assessment day activities, to maximise your chances of success
- Why a company may choose to interview a candidate over the telephone or via a video call, rather than in person
- Why the questions asked in these interviews tend to be different from those asked in person
- The most common questions interviewers ask during telephone interviews
- How to use notes to prepare for telephone and video interviews
- What is meant by the term “psychometric testing”
- Why and how employers use psychometric testing during the selection process
- The two main types of psychometric tests
- How to succeed on a psychometric test
- Why an applicant may have to negotiate to secure the desired salary and benefits and why a failure to negotiate could create a negative impression
- Why one should pursue several jobs at the same time
- How to negotiate a starting salary
- How to negotiate annual leave, flexible working and other benefits
- Why and when you should follow up after an interview
- When you should expect to hear from an employer and what to do if they do not get in contact with you within a reasonable time frame
- How to ask for constructive feedback and how to use it to your advantage
- How to assess your own performance following an interview
ID: YDFT67YHJ
of achievement
This certificate is presented to
Your Name
For completing the
Interview Skills & Resume Writing Certification
on 21st November 2025
Selena Hurford
Selena Hurford
Course Tutor
Daniel Morgan
Daniel Morgan
Head of Academy
Anyone who has an interest in learning more about this subject matter is encouraged to take the course. There are no entry requirements to take the course.
The course is broken down into 10 individual modules. Each module takes between 20 and 90 minutes on average to study. Although you are free to spend as much or as little time as you feel necessary on each module, simply log in and out of the course at your convenience.
You can study the course any time you like. Simply log in and out of the web based course as often as you require. The course is compatible with all computers, tablet devices and smart phones so you can even study while on the move!
Once you have completed all 10 modules there is a multiple choice test. The questions will be on a range of topics found within the 10 modules. The test, like the course, is online and can be taken a time and location of your choosing.
The pass mark for the test is 70%.
If you don’t pass the test first time you will get further opportunities to take the test again after extra study. There are no limits to the number of times you can take the test. All test retakes are included within the price of the course.
You can either use your Visa, MasterCard, American Express, Solo cards or PayPal account to pay for the online course. Our site uses the latest SSL encryption to ensure your safety. All payments are handled securely by PayPal.
You can begin the course immediately after your payment has been received. You will create your login details during the checkout process. We will also send you an email confirming your login details.
We estimate that the course will take about 12 hours to complete in total, plus an additional 30 minutes for the end of course test.
Once you have been awarded your certificate it is valid for life. The certificate does not expire or need renewing.
Whilst on maternity leave I started thinking about in what capacity I'd go back to work, and if there was something different I could do. I came across reed courses and chose this course in PA and Admin and another in HR.
I was so happy they were on offer! I chose them because the course modules were comprehensive.
I can sit and do modules with my newborn son on my lap via my iPhone. It's so handy, the modules are clear and concise.
I'm so happy I chose this course. I can't wait to add it to my CV and see what jobs I can get.
Holly Horton
Thanks to this course I can take my career in a new and improved direction. After sustaining injuries where I have to be wheelchair bound I thought career prospects were slim. But now I have qualified I have hope again.
This course is amazingly well structured in such a way that it enabled me to memorise everything and in my own time, and explained in terms everyone could understand, the modules were short and to the point with very little un-needed information and at a great price too!
Online support staff were amazing they couldn't help enough. Messages were sent within 20 minutes and were extremely accurate. The final exam was easy and gave me plenty of time to complete with 30 questions and 30 minutes to answer (although only 10 minutes were needed) after ordering my certificate it was delivered within 48 hours. It looks amazing and the quality is great too.
Emily Zivtins
I am so impressed with this course. For starters it was hugely discounted which saved me money, secondly it is really easy to use. It is jam packed with information yet so easy to follow and they layout is very clean, clear and precise. I have learnt so much from this course already and I can even revisit modules as and when I need to. If you are an aspiring Makeup Artist, then this course will definitely lead you on the right path and it teaches you how to deal with clients and how to get the best out of your career.
Esther Lawrence
Amanda Groom
Providing excellent customer service is essential to the long-term viability of every business. New Skills Academy - for me online Diploma in Customer Service course introduces the fundamental elements of customer service and explains how they can be applied in any organization. Following this, it describes how a business can develop its customer service program to the highest level.
This course also details the role of customer service in the hospitality industry, the retail industry and the public sector. These sections explain the elements of customer service that should be focused on in these sectors.
This Diploma course is ideal for business managers, business owners and entrepreneurs who wish to learn how to implement an effective customer service program in their organization. This course will also be of great interest to retail staff, hospitality workers and public servants who want to become more proficient at providing friendly and effective customer service.
Oksana Furmane
The course is full of interesting and useful information to know more about garden design and maintenance.
All the modules are easy to understand and gave me strong basics and confidence to start my own garden design business. Also I found the course very interactive, with images to illustrate the modules, garden design plans examples... so I could really visualise what was meant in each module.
Considering the online aspect, I found the website very easy to use and I appreciated the fact that I could keep a trace of my course by downloading the modules on my own laptop.
Laurie Bednarczuk
Why you should study with us
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RRP
$100
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Excellent course, well explained and easy to understand. The course can be done at my own pace and is available on various devices. The layout of the course was excellent and the notes options is very good. The content is perfect and well structured, making it easy to understand and follow. I will definitely be taking more courses in the future.
Luis Costa
Yet another well laid out course. This is my 3rd course so far with New Skills Academy.
More than likely will be back for another one soon. This course was enjoyable to do, and I learnt a lot and passed first try. My certificate will be up on the wall soon.
Rob Coops
It was an eye opening course that was flexible and easy to access. I was able to complete it from the comfort of my own home whilst also having the tasks to complete which enabled me to check my knowledge. I know feel much more confident in my field of work and really enjoyed doing it.
Ellie Clarke
Very interesting and helpful course. I ve learned a lot of interesting things about make up and the tutorials were very helpful and easy to understand. I really reccomend this course for everyone who is passionate about make up and wish to develop their skills and make a career from their hobby.
Nicoleta Lucaci
I am a doctor. This course is well organized, covering all areas of CBT. The videos and practical tips are very helpful. All the modules are arranged with good explanations and examples. Also each module consists of quick test and assignment which enables you to gain knowledge. Finally I would like to thank the New Skills Academy team.
Dr. M. Arshad
This course is a great way to brush up on my rusty excel skills, I recommend this course to anyone looking for something to do during lockdown, it's easy to use and talks you through each stage step by step. It has given me the confidence I need to further my career.
Georgia Darke
I took up this course initially to help me with my own dog, but found that as I worked through the material I actually started thinking that this could be something that I could use to make a second income. From start to finish I found the course engaging and interesting. I am now doing another dog related course and am experiencing the same level of enjoyment. I would recommend New Skills Academy without hesitation.
Keith Smith
Omg im so excited, over joyed and all the good stuff that comes to mind! Wonderful experience doing lessons with New Skills Academy. I look foward to doing more courses with them. I hope this will encourage others to come on board and refresh your minds or to learn something new, it's a win win situation. I want to thank New Skills Academy so much for making this as simple as possible for me.
Shari Anderson
