Pharmacy Assistant Diploma
Why you should study with us
Pharmacy Assistant Diploma Course
This Pharmacy Assistant course will introduce you to multiple aspects of the pharmacy sector. The ten modules will stimulate your interest in the field of pharmacy. Every aspiring pharmacy assistant can develop his or her personal niche and will have early opportunities to improve their efficacy and competence in the field. Pharmacy is a unique and enterprising field and you can look forward to enjoying a meaningful and exciting career. The role of a pharmacy is a crucial one and it contributes to the healthcare system in several valuable ways.
As an assistant pharmacist, you will enjoy opportunities to interact with patients and dispense medications in line with prescriptions issued by a certified health professional. You will also be in charge of managing stocks, advising patients on dosage regimes, benefits and side-effects of medication and so on. This course is designed to give you a solid foundation on which you can begin your career as a pharmacy assistant. It will explain work environments, salaries and career advancement, and learning about these topics will help you make an informed career decision.
What you will learn
The course covers these key areas in details, plus much more:
- An introduction to the field of pharmacy and how it plays a pivotal role in the UK’s healthcare system.
- As an assistant, you will be working together with a pharmacy team. You will learn all about the different members of the team.
- How to develop your customer service skills.
- Checking and management of stocks in a pharmacy: Pharmacy assistants are often in charge of tracking and managing stocks in a pharmacy.
- The role of a pharmacy assistant: You will be expected to execute multiple tasks and responsibilities, including management of prescriptions, dispensation of medication, interacting with customers and ordering supplies.
- Regulations, health and safety in a pharmacy: There are certain standards of health and safety that are governed by regulations which you will need to follow.
- Prescriptions: You will learn how to read and interpret prescriptions and how to avoid mistakes. The course also covers risk assessment and error prevention.
- You will learn how to report problems and issues to the pharmacist.
Benefits of the Pharmacy Assistant Diploma Course
Any student who enrols on this course will find the following features beneficial:
- The ability to study from any location as long as you have an internet connection.
- The ability to work at a pace that is comfortable for the individual student. The course doesn’t impose time limits, so the student can take days, weeks or months to successfully complete the course.
- The option to study from any internet-connected device, including a laptop, PC or mobile phone.
- Course modules that are easy to manage, making the entire process enjoyable.
- Continued support to help enhance your training.
- Ability to access a full syllabus to help you stay on track.
- Enhance your job application by adding the skill to your CV.
- Pass the test and receive a certified diploma.
- Affordable tuition costs.
This course includes
24/7 Student Support
End of course certification
Lifetime access to your course
Compatible with modern devices
- Role and importance of pharmacy in the healthcare system
- Brief history and development of pharmacy in the UK
- Multiple benefits of pharmacy
- How the pharmacy sector can contribute to patient outcomes
- How pharmacists can support self-care choices amongst patients
- Significance of self-medication practices and how the pharmacy team plays a crucial role
- Code of Ethics for Pharmacy team workers
- Seven principles of Code of Ethics (Royal Pharmaceutical Society)
- Vision for the future
- The pharmacy team
- Role of the pharmacy assistant
- Skills and knowledge required for the role of pharmacy assistant
- Changing communication behaviour in pharmacies
- Establishment of open, honest and mutual relationships
- Communication behaviour in community pharmacies
- Important aspects of communication behaviour in pharmacy settings
- Detailed guide to patient counselling in a pharmacy
- Therapeutic alliance, egalitarian relationships and self-awareness
- Barriers to effective communication in a pharmacy setting
- Assumptions and their role in counselling communication
- Define roles and responsibilities executed by pharmacy assistants
- Pharmacy record keeping and maintenance
- Information contained in pharmaceutical records
- How EHR records are useful for pharmacy record keeping
- Explaining prescriptions and the information contained in them
- Why pharmacy workers should learn about drug dispensation
- Factors affecting accurate dispensation of drugs
- Cleanliness and hygiene in the dispensing area
- Different types of dispensing methods
- Electronic prescription services
- Prescription and dispensing tokens
- Medicine dispensation errors and how to minimise them
- Different methods and technologies used for stocking products
- Understand the concepts of availability, turnover and expiration dates
- Process of ordering medication, along with use of appropriate inventory terminology
- Automatic, manual stock and special ordering procedures
- Basics of pharmacy terminology
- Importance of health and safety standards and risk assessments in pharmacies
- Pharmacy health and safety standards guidelines
- Arrangement of medicines on pharmacy shelves
ID: YDFT67YHJ
of achievement
This certificate is presented to
Your Name
For completing the
Pharmacy Assistant Diploma
on 21st November 2025
Selena Hurford
Selena Hurford
Course Tutor
Daniel Morgan
Daniel Morgan
Head of Academy
Anyone who has an interest in learning more about this subject matter is encouraged to take the course. There are no entry requirements to take the course.
The course is broken down into 10 individual modules. Each module takes between 20 and 90 minutes on average to study. Although you are free to spend as much or as little time as you feel necessary on each module, simply log in and out of the course at your convenience.
You can study the course any time you like. Simply log in and out of the web based course as often as you require. The course is compatible with all computers, tablet devices and smart phones so you can even study while on the move!
Once you have completed all 10 modules there is a multiple choice test. The questions will be on a range of topics found within the 10 modules. The test, like the course, is online and can be taken a time and location of your choosing.
The pass mark for the test is 70%.
If you don’t pass the test first time you will get further opportunities to take the test again after extra study. There are no limits to the number of times you can take the test. All test retakes are included within the price of the course.
You can either use your Visa, MasterCard, American Express, Solo cards or PayPal account to pay for the online course. Our site uses the latest SSL encryption to ensure your safety. All payments are handled securely by PayPal.
You can begin the course immediately after your payment has been received. You will create your login details during the checkout process. We will also send you an email confirming your login details.
We estimate that the course will take about 15 hours to complete in total, plus an additional 30 minutes for the end of course test.
Once you have been awarded your certificate it is valid for life. The certificate does not expire or need renewing.
This was an absolute joy.
Amazing course, very insightful and surprisingly current. I work in the healthcare industry and this course answered a lot of my questions about the pharmaceutical field and the future relationship between the NHS and the Pharmacies.
What an innovative way to learn. Congrats everyone who put this together. I'm now hungry for further studies. The cost is next to nothing and I would definitely recommend the service to anyone. Actually, I plan to inform my colleagues about my success and will forward them here to try this out and see if they'll be impressed as I am.
This was an absolute joy. Credit to New Skills Academy for offering this.
Steven Kasozi - Harlow
I would recommend anyone to study
Great course lots to learn and apply very informative, as a pharmacy assistant this course has given me more knowledge and confidence to provide great services to my customers.
Assignments were easy to follow and I would recommend anyone to study a course at New Skills Academy as you can do them in your own time.
Having a certificate not only boosts my confidence, but also shows my employers that i have learnt new skills and have gained more information that is useful for my area of work.
Thanks very much New Skills Academy, I will study with you again!
Shane Hills – Northants
Easy and systematic approach to understand role of Pharmacy Assistant. Effective way to assess understanding of candidates Aftab Munir
Pharmacy Assistant Diploma Course
This Pharmacy Assistant course will introduce you to multiple aspects of the pharmacy sector. The ten modules will stimulate your interest in the field of pharmacy. Every aspiring pharmacy assistant can develop his or her personal niche and will have early opportunities to improve their efficacy and competence in the field. Pharmacy is a unique and enterprising field and you can look forward to enjoying a meaningful and exciting career. The role of a pharmacy is a crucial one and it contributes to the healthcare system in several valuable ways.
As an assistant pharmacist, you will enjoy opportunities to interact with patients and dispense medications in line with prescriptions issued by a certified health professional. You will also be in charge of managing stocks, advising patients on dosage regimes, benefits and side-effects of medication and so on. This course is designed to give you a solid foundation on which you can begin your career as a pharmacy assistant. It will explain work environments, salaries and career advancement, and learning about these topics will help you make an informed career decision.
What you will learn
The course covers these key areas in details, plus much more:
- An introduction to the field of pharmacy and how it plays a pivotal role in the UK’s healthcare system.
- As an assistant, you will be working together with a pharmacy team. You will learn all about the different members of the team.
- How to develop your customer service skills.
- Checking and management of stocks in a pharmacy: Pharmacy assistants are often in charge of tracking and managing stocks in a pharmacy.
- The role of a pharmacy assistant: You will be expected to execute multiple tasks and responsibilities, including management of prescriptions, dispensation of medication, interacting with customers and ordering supplies.
- Regulations, health and safety in a pharmacy: There are certain standards of health and safety that are governed by regulations which you will need to follow.
- Prescriptions: You will learn how to read and interpret prescriptions and how to avoid mistakes. The course also covers risk assessment and error prevention.
- You will learn how to report problems and issues to the pharmacist.
Benefits of the Pharmacy Assistant Diploma Course
Any student who enrols on this course will find the following features beneficial:
- The ability to study from any location as long as you have an internet connection.
- The ability to work at a pace that is comfortable for the individual student. The course doesn’t impose time limits, so the student can take days, weeks or months to successfully complete the course.
- The option to study from any internet-connected device, including a laptop, PC or mobile phone.
- Course modules that are easy to manage, making the entire process enjoyable.
- Continued support to help enhance your training.
- Ability to access a full syllabus to help you stay on track.
- Enhance your job application by adding the skill to your CV.
- Pass the test and receive a certified diploma.
- Affordable tuition costs.
This course includes
24/7 Student Support
End of course certification
Lifetime access to your course
Compatible with modern devices
- Role and importance of pharmacy in the healthcare system
- Brief history and development of pharmacy in the UK
- Multiple benefits of pharmacy
- How the pharmacy sector can contribute to patient outcomes
- How pharmacists can support self-care choices amongst patients
- Significance of self-medication practices and how the pharmacy team plays a crucial role
- Code of Ethics for Pharmacy team workers
- Seven principles of Code of Ethics (Royal Pharmaceutical Society)
- Vision for the future
- The pharmacy team
- Role of the pharmacy assistant
- Skills and knowledge required for the role of pharmacy assistant
- Changing communication behaviour in pharmacies
- Establishment of open, honest and mutual relationships
- Communication behaviour in community pharmacies
- Important aspects of communication behaviour in pharmacy settings
- Detailed guide to patient counselling in a pharmacy
- Therapeutic alliance, egalitarian relationships and self-awareness
- Barriers to effective communication in a pharmacy setting
- Assumptions and their role in counselling communication
- Define roles and responsibilities executed by pharmacy assistants
- Pharmacy record keeping and maintenance
- Information contained in pharmaceutical records
- How EHR records are useful for pharmacy record keeping
- Explaining prescriptions and the information contained in them
- Why pharmacy workers should learn about drug dispensation
- Factors affecting accurate dispensation of drugs
- Cleanliness and hygiene in the dispensing area
- Different types of dispensing methods
- Electronic prescription services
- Prescription and dispensing tokens
- Medicine dispensation errors and how to minimise them
- Different methods and technologies used for stocking products
- Understand the concepts of availability, turnover and expiration dates
- Process of ordering medication, along with use of appropriate inventory terminology
- Automatic, manual stock and special ordering procedures
- Basics of pharmacy terminology
- Importance of health and safety standards and risk assessments in pharmacies
- Pharmacy health and safety standards guidelines
- Arrangement of medicines on pharmacy shelves
ID: YDFT67YHJ
of achievement
This certificate is presented to
Your Name
For completing the
Pharmacy Assistant Diploma
on 21st November 2025
Selena Hurford
Selena Hurford
Course Tutor
Daniel Morgan
Daniel Morgan
Head of Academy
Anyone who has an interest in learning more about this subject matter is encouraged to take the course. There are no entry requirements to take the course.
The course is broken down into 10 individual modules. Each module takes between 20 and 90 minutes on average to study. Although you are free to spend as much or as little time as you feel necessary on each module, simply log in and out of the course at your convenience.
You can study the course any time you like. Simply log in and out of the web based course as often as you require. The course is compatible with all computers, tablet devices and smart phones so you can even study while on the move!
Once you have completed all 10 modules there is a multiple choice test. The questions will be on a range of topics found within the 10 modules. The test, like the course, is online and can be taken a time and location of your choosing.
The pass mark for the test is 70%.
If you don’t pass the test first time you will get further opportunities to take the test again after extra study. There are no limits to the number of times you can take the test. All test retakes are included within the price of the course.
You can either use your Visa, MasterCard, American Express, Solo cards or PayPal account to pay for the online course. Our site uses the latest SSL encryption to ensure your safety. All payments are handled securely by PayPal.
You can begin the course immediately after your payment has been received. You will create your login details during the checkout process. We will also send you an email confirming your login details.
We estimate that the course will take about 15 hours to complete in total, plus an additional 30 minutes for the end of course test.
Once you have been awarded your certificate it is valid for life. The certificate does not expire or need renewing.
This was an absolute joy.
Amazing course, very insightful and surprisingly current. I work in the healthcare industry and this course answered a lot of my questions about the pharmaceutical field and the future relationship between the NHS and the Pharmacies.
What an innovative way to learn. Congrats everyone who put this together. I'm now hungry for further studies. The cost is next to nothing and I would definitely recommend the service to anyone. Actually, I plan to inform my colleagues about my success and will forward them here to try this out and see if they'll be impressed as I am.
This was an absolute joy. Credit to New Skills Academy for offering this.
Steven Kasozi - Harlow
I would recommend anyone to study
Great course lots to learn and apply very informative, as a pharmacy assistant this course has given me more knowledge and confidence to provide great services to my customers.
Assignments were easy to follow and I would recommend anyone to study a course at New Skills Academy as you can do them in your own time.
Having a certificate not only boosts my confidence, but also shows my employers that i have learnt new skills and have gained more information that is useful for my area of work.
Thanks very much New Skills Academy, I will study with you again!
Shane Hills – Northants
Easy and systematic approach to understand role of Pharmacy Assistant. Effective way to assess understanding of candidates Aftab Munir
Why you should study with us
Learn with confidence...
RRP
$100
Get a FREE Course
Tick this box to Sign up for our newsletter, and get access to the Interview Skills and CV Writing Certificate course for free! By signing up, you agree to our Privacy Notice & Cookie Policy and to receive marketing and related emails from academy+ brands. You can unsubscribe at any time.What our students say about us...
Yet another well laid out course. This is my 3rd course so far with New Skills Academy.
More than likely will be back for another one soon. This course was enjoyable to do, and I learnt a lot and passed first try. My certificate will be up on the wall soon.
Rob Coops
This is a great course for any level of knowledge. Very easy to navigate, great practical tasks and explanations are very clear. You can revise any module with no problem. The test wasn’t too hard if you completed every module. It may be handy to make some notes before you start. Overall I'm very happy with my choice. Thank you New skills for my New skills :)
Julia Bobkova
It was an eye opening course that was flexible and easy to access. I was able to complete it from the comfort of my own home whilst also having the tasks to complete which enabled me to check my knowledge. I know feel much more confident in my field of work and really enjoyed doing it.
Ellie Clarke
Lovely course for people who want to know the basics and of sign language. It's has helped me to get more of an understanding and will greatly benefit me in my workplace. So easy to pick up and the videos were easy to understand. Would definitely recommend to anyone.
Chloe Hambly
Very interesting and helpful course. I ve learned a lot of interesting things about make up and the tutorials were very helpful and easy to understand. I really reccomend this course for everyone who is passionate about make up and wish to develop their skills and make a career from their hobby.
Nicoleta Lucaci
This course is a great way to brush up on my rusty excel skills, I recommend this course to anyone looking for something to do during lockdown, it's easy to use and talks you through each stage step by step. It has given me the confidence I need to further my career.
Georgia Darke
Omg im so excited, over joyed and all the good stuff that comes to mind! Wonderful experience doing lessons with New Skills Academy. I look foward to doing more courses with them. I hope this will encourage others to come on board and refresh your minds or to learn something new, it's a win win situation. I want to thank New Skills Academy so much for making this as simple as possible for me.
Shari Anderson
Wow what an incredible insight for the start of anyone's journey in property. This course gives you so much information and there are tests and questions on each of the modules. The course is very easy to follow and well laid out. You can actually make notes on the pages of each module using the notes tab! I am very excited to say that I passed and I only spent one week on this course. I will print all the PDF information and keep it in a file with my certificate. I feel very confident for my future plans now I have completed this course.
Nichola Anderson
