The Care Certificate

Duration:
11 hours

Access:
Lifetime Access

Approved by:
CPD

Learning Type:


Text based modules  Images  Video learning 

Cost:
$120.00
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Trustpilot

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The Care Certificate

The Care Certificate is an identified set of standards that health and social care workers should strive to adhere to in their daily life. It was developed so that all workers obtain the same introductory skills and knowledge to enable them to provide compassionate, safe, and high-quality care and support.

Care Certificate training is an essential part of any health or social care role. This course is appropriate for anyone new to the industry, currently employed as an adult social care worker or someone who provides direct care in a residential home, nursing home, hospice or in the patien's own home.

It includes information about typical duties, personal development and working in a person-centred way, along with other systems for managing your ability to provide the best possible care across the fifteen modules.

You will Learn

  • What is meant by duty of care, the importance of effective communication and the responsibilities surrounding safeguarding both adults and children
  • Information about discrimination and equality, including the protected characteristics
  • Privacy and dignity preservation, including information regarding confidentiality, handling sensitive information and the UK GDPR principles
  • Food safety regulations and the importance of good nutrition and hydration
  • Information about common mental health conditions, dementia, learning disabilities and how to determine mental capacity Basic life support and Health and Safety standards .

Benefits of taking this course

  • Develop your skills as a health or social care worker
  • Gain an insight into what it takes to deliver the best possible care
  • Open the door to furthering your education

This course includes

24/7 Student Support

End of course certification

Lifetime access to your course

Compatible with modern devices
PLUS - Access to the exclusive New Skills Academy Study Group!
  • The typical duties that will be required of your role, and what you need to personally bring in terms of your attitude, demeanour and behaviour
  • The definition of company values, aims and objectives
  • Information regarding your rights at work, including health and safety, working conditions, agreed ways of working, reporting errors and whistleblowing
  • What a Personal Development Plan (PDP) is and what should be included in it
  • How to make SMART goals and objectives
  • Embed external content, such as videos
  • The difference between supervisions and appraisals, and the core skills needed for you to succeed in your role
  • What is meant by duty of care, what your responsibilities are to upholding it, and who you have duty of care to.
  • Ways to promote wellbeing and support the independence of those you work with.
  • How to best deal with complaints, conflicts, incidents and near misses, and the legislation that sets out the regulations for such events.
  • As someone working in the care industry, you have a duty of care to ensure that those receiving care are protected and supported at all times. This also means ensuring that you are acting in their best interest, promoting wellbeing and keeping those in need safe from harm.
  • The protected characteristics and the definitions of discrimination, diversity, equality, harassment and inclusion
  • Ways to improve your attitude towards equality and diversity and what to do if you witness an act of discrimination
  • What is meant by ‘person-centred working’ and the core values that go alongside this, including “The 6 Cs” and these values in practice
  • Information regarding care plans and why these are so important in providing optimum levels of care and support
  • Ways in which to avoid distress and environmental factors that can cause discomfort to residents and patients
  • Why communication is essential in the healthcare sector
  • The various types of communication and how the nonverbal types can be indicative of emotions and feelings
  • The difference between informal and formal communication and the situations where each of these is appropriate
    • li>Some of the barriers that prevent good communication and how you can reduce these
  • The meaning of the term ‘privacy’ and ‘dignity’ and how these can be preserved
  • The regulations surrounding the privacy of information and confidentiality, and ways in which you can ensure these are followed
  • How privacy and dignity can be maintained in health and social care, and the role that wellbeing has on this
  • What a risk assessment is, and what it should consist of
  • The importance of food safety and the four types of contamination
  • What a well-balanced diet consists of, and the symptoms of having a poor diet
  • The importance of hydration, and signs and symptoms of dehydration
  • How to promote good nutrition and intake of fluids, and the challenges you may face
  • Information about common mental health conditions such as depression, anxiety and psychosis, and the signs and symptoms of these
  • Information about dementia and learning disabilities
  • The importance of early diagnoses
  • How to determine mental capacity, and the legislation surrounding mental health, dementia and learning disabilities
  • Your responsibilities with regard to safeguarding adults in your care
  • The 10 different types of abuse and the signs and indicators of these
  • The principles of safeguarding and risk enablement
  • SARs and what to do if you suspect abuse is occurring or will occur in the near future
  • The various forms of child abuse, and the common signs and indicators to look out for in order to be able to recognise them
  • Children’s rights, and the legislation surrounding this
  • Your responsibilities in safeguarding children, and information on what to do when you suspect abuse is occurring
  • The three elements of basic life support, including the primary survey, airway maintenance and CPR
  • The acronym DR ABCD and what each step should entail
  • Information about the proper administration of CPR
  • How to deal with an obstruction to the airway in adults, and how this differs from what you need to do for an infant or a child
  • Who is responsible for ensuring safety in the workplace
  • How to deal with first aid situations, accidents and sudden illness
  • Tasks that may require specialised training
  • How the standards of ensuring good health and safety can lead to stress – as well as how you can deal with stress to promote a healthy, error-free workplace
  • Where, when, and how you should handle private information in the workplace
  • How to tell what to share and record, by considering the Six Principles of UK GDPR
  • About the Freedom of Information Act (FOIA), and how it affects your distribution of information with others
  • What pathogens are and how infections are caused
  • The ‘Chain of Infection’ by which pathogens are transmitted
  • The preventative measures you can take to break the chain
    • ID: YDFT67YHJ
    certificate

    of achievement

    This certificate is presented to

    Your Name

    NSA

    For completing the

    The Care Certificate

    on 21st November 2026

    Selena Hurford

    Selena Hurford

    Course Tutor

    cpd

    Daniel Morgan

    Daniel Morgan

    Head of Academy

    Certificate Example

    Anyone who has an interest in learning more about this subject matter is encouraged to take the course. There are no entry requirements to take the course.

    The course is broken down into 15 individual modules. Each module takes between 20 and 90 minutes on average to study. Although you are free to spend as much or as little time as you feel necessary on each module, simply log in and out of the course at your convenience.

    You can study the course any time you like. Simply log in and out of the web based course as often as you require. The course is compatible with all computers, tablet devices and smart phones so you can even study while on the move!

    Once you have completed all 15 modules there is a multiple choice test. The questions will be on a range of topics found within the 15 modules. The test, like the course, is online and can be taken a time and location of your choosing.

    The pass mark for the test is 70%.

    If you don’t pass the test first time you will get further opportunities to take the test again after extra study. There are no limits to the number of times you can take the test. All test retakes are included within the price of the course.

    You can either use your Visa, MasterCard, American Express, Solo cards or PayPal account to pay for the online course. Our site uses the latest SSL encryption to ensure your safety. All payments are handled securely by PayPal.

    You can begin the course immediately after your payment has been received. You will create your login details during the checkout process. We will also send you an email confirming your login details.

    We estimate that the course will take about 11 hours to complete in total, plus an additional 30 minutes for the end of course test.

    Once you have been awarded your certificate it is valid for life. The certificate does not expire or need renewing.

    A good course that covers all the basics and will leave you confident and equipped to deal with any emergencies as they arise, from basic equipment needed, to how to do CPR on your dog or cat, to administering medicines and dealing with burns, breaks and drownings. It gave me a lot of tips and pointers to explore the issues further as well as first aid equipment to buy. Providing you read through all of the modules, you'll be able to pass the course quite easily. Good value for money for what I paid for this course. Well worth the few hours needed.

    Adam Waldron

    This course was super fun and so easy to follow.

    I loved the convenience of learning everywhere, I could use my phone or tablet and do the course in the car, breaks while at work or in the privacy of my living room. The videos were wonderful and the worksheets helped so much as well... I'm more confident in myself now :)

    Tara Ireland

    Very enjoyable and informative course which covered all aspects of dog grooming, managing the business side and history of dog grooming. What I liked most was being able to do the course at my own pace, revisiting modules as required to gain a complete understanding of what I was learning.

    I found the video tutorials very helpful and was able to give my own dog a professional cut after watching them.

    On the one occasion I forgot my password online help were very prompt in helping me . I would highly recommend this course. Good value for money.

    Thank-you New Skills Academy!

    Jacqueline Myers - B

    Jacqueline Myers

    This course has been such a great help in my new career path as a PA. When I was job hunting before, I was having no luck, however now I have interested daily for PA roles all because of my new qualification. Easy to use at my own pace. Thanks!

    Natasha Brinn

    This course was very easy to follow. Any assistance needed was quickly and professionally sorted.
    The modules were great. I am a complete novice in this area of studying but was able to follow each module at my own pace and review.
    Thoroughly recommend this to any seeking employment in this area. You get a recognised certificate at the end!
    What is also useful is you can revisit modules and refer back to even after the course.
    There is an exam at the end which was quite hard but it ensures you have read each module carefully ,so you fully understand.
    This course is a must for anyone wanting to undertake Admin or PA work.
    I passed and can now apply for this type of work with confidence!!
    In one word 'Fantastic!'

    Samantha Smith

    The course is full of interesting and useful information to know more about garden design and maintenance.

    All the modules are easy to understand and gave me strong basics and confidence to start my own garden design business. Also I found the course very interactive, with images to illustrate the modules, garden design plans examples... so I could really visualise what was meant in each module.

    Considering the online aspect, I found the website very easy to use and I appreciated the fact that I could keep a trace of my course by downloading the modules on my own laptop.

    Laurie Bednarczuk

    Duration:
    11 hours

    Access:
    Lifetime Access

    Approved by:
    CPD

    Learning Type:


    Text based modules  Images  Video learning 

    Cost:
    $120.00
    BUY NOW

    The Care Certificate

    The Care Certificate is an identified set of standards that health and social care workers should strive to adhere to in their daily life. It was developed so that all workers obtain the same introductory skills and knowledge to enable them to provide compassionate, safe, and high-quality care and support.

    Care Certificate training is an essential part of any health or social care role. This course is appropriate for anyone new to the industry, currently employed as an adult social care worker or someone who provides direct care in a residential home, nursing home, hospice or in the patien's own home.

    It includes information about typical duties, personal development and working in a person-centred way, along with other systems for managing your ability to provide the best possible care across the fifteen modules.

    You will Learn

    • What is meant by duty of care, the importance of effective communication and the responsibilities surrounding safeguarding both adults and children
    • Information about discrimination and equality, including the protected characteristics
    • Privacy and dignity preservation, including information regarding confidentiality, handling sensitive information and the UK GDPR principles
    • Food safety regulations and the importance of good nutrition and hydration
    • Information about common mental health conditions, dementia, learning disabilities and how to determine mental capacity Basic life support and Health and Safety standards .

    Benefits of taking this course

    • Develop your skills as a health or social care worker
    • Gain an insight into what it takes to deliver the best possible care
    • Open the door to furthering your education

    This course includes

    24/7 Student Support

    End of course certification

    Lifetime access to your course

    Compatible with modern devices
    PLUS - Access to the exclusive New Skills Academy Study Group!
  • The typical duties that will be required of your role, and what you need to personally bring in terms of your attitude, demeanour and behaviour
  • The definition of company values, aims and objectives
  • Information regarding your rights at work, including health and safety, working conditions, agreed ways of working, reporting errors and whistleblowing
  • What a Personal Development Plan (PDP) is and what should be included in it
  • How to make SMART goals and objectives
  • Embed external content, such as videos
  • The difference between supervisions and appraisals, and the core skills needed for you to succeed in your role
  • What is meant by duty of care, what your responsibilities are to upholding it, and who you have duty of care to.
  • Ways to promote wellbeing and support the independence of those you work with.
  • How to best deal with complaints, conflicts, incidents and near misses, and the legislation that sets out the regulations for such events.
  • As someone working in the care industry, you have a duty of care to ensure that those receiving care are protected and supported at all times. This also means ensuring that you are acting in their best interest, promoting wellbeing and keeping those in need safe from harm.
  • The protected characteristics and the definitions of discrimination, diversity, equality, harassment and inclusion
  • Ways to improve your attitude towards equality and diversity and what to do if you witness an act of discrimination
  • What is meant by ‘person-centred working’ and the core values that go alongside this, including “The 6 Cs” and these values in practice
  • Information regarding care plans and why these are so important in providing optimum levels of care and support
  • Ways in which to avoid distress and environmental factors that can cause discomfort to residents and patients
  • Why communication is essential in the healthcare sector
  • The various types of communication and how the nonverbal types can be indicative of emotions and feelings
  • The difference between informal and formal communication and the situations where each of these is appropriate
    • li>Some of the barriers that prevent good communication and how you can reduce these
  • The meaning of the term ‘privacy’ and ‘dignity’ and how these can be preserved
  • The regulations surrounding the privacy of information and confidentiality, and ways in which you can ensure these are followed
  • How privacy and dignity can be maintained in health and social care, and the role that wellbeing has on this
  • What a risk assessment is, and what it should consist of
  • The importance of food safety and the four types of contamination
  • What a well-balanced diet consists of, and the symptoms of having a poor diet
  • The importance of hydration, and signs and symptoms of dehydration
  • How to promote good nutrition and intake of fluids, and the challenges you may face
  • Information about common mental health conditions such as depression, anxiety and psychosis, and the signs and symptoms of these
  • Information about dementia and learning disabilities
  • The importance of early diagnoses
  • How to determine mental capacity, and the legislation surrounding mental health, dementia and learning disabilities
  • Your responsibilities with regard to safeguarding adults in your care
  • The 10 different types of abuse and the signs and indicators of these
  • The principles of safeguarding and risk enablement
  • SARs and what to do if you suspect abuse is occurring or will occur in the near future
  • The various forms of child abuse, and the common signs and indicators to look out for in order to be able to recognise them
  • Children’s rights, and the legislation surrounding this
  • Your responsibilities in safeguarding children, and information on what to do when you suspect abuse is occurring
  • The three elements of basic life support, including the primary survey, airway maintenance and CPR
  • The acronym DR ABCD and what each step should entail
  • Information about the proper administration of CPR
  • How to deal with an obstruction to the airway in adults, and how this differs from what you need to do for an infant or a child
  • Who is responsible for ensuring safety in the workplace
  • How to deal with first aid situations, accidents and sudden illness
  • Tasks that may require specialised training
  • How the standards of ensuring good health and safety can lead to stress – as well as how you can deal with stress to promote a healthy, error-free workplace
  • Where, when, and how you should handle private information in the workplace
  • How to tell what to share and record, by considering the Six Principles of UK GDPR
  • About the Freedom of Information Act (FOIA), and how it affects your distribution of information with others
  • What pathogens are and how infections are caused
  • The ‘Chain of Infection’ by which pathogens are transmitted
  • The preventative measures you can take to break the chain
    • ID: YDFT67YHJ
    certificate

    of achievement

    This certificate is presented to

    Your Name

    NSA

    For completing the

    The Care Certificate

    on 21st November 2026

    Selena Hurford

    Selena Hurford

    Course Tutor

    cpd

    Daniel Morgan

    Daniel Morgan

    Head of Academy

    Certificate Example

    Anyone who has an interest in learning more about this subject matter is encouraged to take the course. There are no entry requirements to take the course.

    The course is broken down into 15 individual modules. Each module takes between 20 and 90 minutes on average to study. Although you are free to spend as much or as little time as you feel necessary on each module, simply log in and out of the course at your convenience.

    You can study the course any time you like. Simply log in and out of the web based course as often as you require. The course is compatible with all computers, tablet devices and smart phones so you can even study while on the move!

    Once you have completed all 15 modules there is a multiple choice test. The questions will be on a range of topics found within the 15 modules. The test, like the course, is online and can be taken a time and location of your choosing.

    The pass mark for the test is 70%.

    If you don’t pass the test first time you will get further opportunities to take the test again after extra study. There are no limits to the number of times you can take the test. All test retakes are included within the price of the course.

    You can either use your Visa, MasterCard, American Express, Solo cards or PayPal account to pay for the online course. Our site uses the latest SSL encryption to ensure your safety. All payments are handled securely by PayPal.

    You can begin the course immediately after your payment has been received. You will create your login details during the checkout process. We will also send you an email confirming your login details.

    We estimate that the course will take about 11 hours to complete in total, plus an additional 30 minutes for the end of course test.

    Once you have been awarded your certificate it is valid for life. The certificate does not expire or need renewing.

    A good course that covers all the basics and will leave you confident and equipped to deal with any emergencies as they arise, from basic equipment needed, to how to do CPR on your dog or cat, to administering medicines and dealing with burns, breaks and drownings. It gave me a lot of tips and pointers to explore the issues further as well as first aid equipment to buy. Providing you read through all of the modules, you'll be able to pass the course quite easily. Good value for money for what I paid for this course. Well worth the few hours needed.

    Adam Waldron

    This course was super fun and so easy to follow.

    I loved the convenience of learning everywhere, I could use my phone or tablet and do the course in the car, breaks while at work or in the privacy of my living room. The videos were wonderful and the worksheets helped so much as well... I'm more confident in myself now :)

    Tara Ireland

    Very enjoyable and informative course which covered all aspects of dog grooming, managing the business side and history of dog grooming. What I liked most was being able to do the course at my own pace, revisiting modules as required to gain a complete understanding of what I was learning.

    I found the video tutorials very helpful and was able to give my own dog a professional cut after watching them.

    On the one occasion I forgot my password online help were very prompt in helping me . I would highly recommend this course. Good value for money.

    Thank-you New Skills Academy!

    Jacqueline Myers - B

    Jacqueline Myers

    This course has been such a great help in my new career path as a PA. When I was job hunting before, I was having no luck, however now I have interested daily for PA roles all because of my new qualification. Easy to use at my own pace. Thanks!

    Natasha Brinn

    This course was very easy to follow. Any assistance needed was quickly and professionally sorted.
    The modules were great. I am a complete novice in this area of studying but was able to follow each module at my own pace and review.
    Thoroughly recommend this to any seeking employment in this area. You get a recognised certificate at the end!
    What is also useful is you can revisit modules and refer back to even after the course.
    There is an exam at the end which was quite hard but it ensures you have read each module carefully ,so you fully understand.
    This course is a must for anyone wanting to undertake Admin or PA work.
    I passed and can now apply for this type of work with confidence!!
    In one word 'Fantastic!'

    Samantha Smith

    The course is full of interesting and useful information to know more about garden design and maintenance.

    All the modules are easy to understand and gave me strong basics and confidence to start my own garden design business. Also I found the course very interactive, with images to illustrate the modules, garden design plans examples... so I could really visualise what was meant in each module.

    Considering the online aspect, I found the website very easy to use and I appreciated the fact that I could keep a trace of my course by downloading the modules on my own laptop.

    Laurie Bednarczuk

    NSA SSA
    Trustpilot

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    More than likely will be back for another one soon. This course was enjoyable to do, and I learnt a lot and passed first try. My certificate will be up on the wall soon.

    Rob Coops

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    I took up this course initially to help me with my own dog, but found that as I worked through the material I actually started thinking that this could be something that I could use to make a second income. From start to finish I found the course engaging and interesting. I am now doing another dog related course and am experiencing the same level of enjoyment. I would recommend New Skills Academy without hesitation.

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    This is a great course for any level of knowledge. Very easy to navigate, great practical tasks and explanations are very clear. You can revise any module with no problem. The test wasn’t too hard if you completed every module. It may be handy to make some notes before you start. Overall I'm very happy with my choice. Thank you New skills for my New skills :)

    Julia Bobkova

    Dr. M. Arshad

    I am a doctor. This course is well organized, covering all areas of CBT. The videos and practical tips are very helpful. All the modules are arranged with good explanations and examples. Also each module consists of quick test and assignment which enables you to gain knowledge. Finally I would like to thank the New Skills Academy team.

    Dr. M. Arshad

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    Very interesting and helpful course. I ve learned a lot of interesting things about make up and the tutorials were very helpful and easy to understand. I really reccomend this course for everyone who is passionate about make up and wish to develop their skills and make a career from their hobby.

    Nicoleta Lucaci

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    Excellent course, well explained and easy to understand. The course can be done at my own pace and is available on various devices. The layout of the course was excellent and the notes options is very good. The content is perfect and well structured, making it easy to understand and follow. I will definitely be taking more courses in the future.

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