The Care Certificate

Duration:
11 hours

Access:
Lifetime Access

Approved by:
CPD

Learning Type:


Text based modules  Images  Video learning 

Cost:
$120.00
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NSA SSA
Trustpilot

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$120.00 BUY NOW

The Care Certificate

The Care Certificate is an identified set of standards that health and social care workers should strive to adhere to in their daily life. It was developed so that all workers obtain the same introductory skills and knowledge to enable them to provide compassionate, safe, and high-quality care and support.

Care Certificate training is an essential part of any health or social care role. This course is appropriate for anyone new to the industry, currently employed as an adult social care worker or someone who provides direct care in a residential home, nursing home, hospice or in the patien's own home.

It includes information about typical duties, personal development and working in a person-centred way, along with other systems for managing your ability to provide the best possible care across the fifteen modules.

You will Learn

  • What is meant by duty of care, the importance of effective communication and the responsibilities surrounding safeguarding both adults and children
  • Information about discrimination and equality, including the protected characteristics
  • Privacy and dignity preservation, including information regarding confidentiality, handling sensitive information and the UK GDPR principles
  • Food safety regulations and the importance of good nutrition and hydration
  • Information about common mental health conditions, dementia, learning disabilities and how to determine mental capacity Basic life support and Health and Safety standards .

Benefits of taking this course

  • Develop your skills as a health or social care worker
  • Gain an insight into what it takes to deliver the best possible care
  • Open the door to furthering your education

This course includes

24/7 Student Support

End of course certification

Lifetime access to your course

Compatible with modern devices
PLUS - Access to the exclusive New Skills Academy Study Group!
  • The typical duties that will be required of your role, and what you need to personally bring in terms of your attitude, demeanour and behaviour
  • The definition of company values, aims and objectives
  • Information regarding your rights at work, including health and safety, working conditions, agreed ways of working, reporting errors and whistleblowing
  • What a Personal Development Plan (PDP) is and what should be included in it
  • How to make SMART goals and objectives
  • Embed external content, such as videos
  • The difference between supervisions and appraisals, and the core skills needed for you to succeed in your role
  • What is meant by duty of care, what your responsibilities are to upholding it, and who you have duty of care to.
  • Ways to promote wellbeing and support the independence of those you work with.
  • How to best deal with complaints, conflicts, incidents and near misses, and the legislation that sets out the regulations for such events.
  • As someone working in the care industry, you have a duty of care to ensure that those receiving care are protected and supported at all times. This also means ensuring that you are acting in their best interest, promoting wellbeing and keeping those in need safe from harm.
  • The protected characteristics and the definitions of discrimination, diversity, equality, harassment and inclusion
  • Ways to improve your attitude towards equality and diversity and what to do if you witness an act of discrimination
  • What is meant by ‘person-centred working’ and the core values that go alongside this, including “The 6 Cs” and these values in practice
  • Information regarding care plans and why these are so important in providing optimum levels of care and support
  • Ways in which to avoid distress and environmental factors that can cause discomfort to residents and patients
  • Why communication is essential in the healthcare sector
  • The various types of communication and how the nonverbal types can be indicative of emotions and feelings
  • The difference between informal and formal communication and the situations where each of these is appropriate
    • li>Some of the barriers that prevent good communication and how you can reduce these
  • The meaning of the term ‘privacy’ and ‘dignity’ and how these can be preserved
  • The regulations surrounding the privacy of information and confidentiality, and ways in which you can ensure these are followed
  • How privacy and dignity can be maintained in health and social care, and the role that wellbeing has on this
  • What a risk assessment is, and what it should consist of
  • The importance of food safety and the four types of contamination
  • What a well-balanced diet consists of, and the symptoms of having a poor diet
  • The importance of hydration, and signs and symptoms of dehydration
  • How to promote good nutrition and intake of fluids, and the challenges you may face
  • Information about common mental health conditions such as depression, anxiety and psychosis, and the signs and symptoms of these
  • Information about dementia and learning disabilities
  • The importance of early diagnoses
  • How to determine mental capacity, and the legislation surrounding mental health, dementia and learning disabilities
  • Your responsibilities with regard to safeguarding adults in your care
  • The 10 different types of abuse and the signs and indicators of these
  • The principles of safeguarding and risk enablement
  • SARs and what to do if you suspect abuse is occurring or will occur in the near future
  • The various forms of child abuse, and the common signs and indicators to look out for in order to be able to recognise them
  • Children’s rights, and the legislation surrounding this
  • Your responsibilities in safeguarding children, and information on what to do when you suspect abuse is occurring
  • The three elements of basic life support, including the primary survey, airway maintenance and CPR
  • The acronym DR ABCD and what each step should entail
  • Information about the proper administration of CPR
  • How to deal with an obstruction to the airway in adults, and how this differs from what you need to do for an infant or a child
  • Who is responsible for ensuring safety in the workplace
  • How to deal with first aid situations, accidents and sudden illness
  • Tasks that may require specialised training
  • How the standards of ensuring good health and safety can lead to stress – as well as how you can deal with stress to promote a healthy, error-free workplace
  • Where, when, and how you should handle private information in the workplace
  • How to tell what to share and record, by considering the Six Principles of UK GDPR
  • About the Freedom of Information Act (FOIA), and how it affects your distribution of information with others
  • What pathogens are and how infections are caused
  • The ‘Chain of Infection’ by which pathogens are transmitted
  • The preventative measures you can take to break the chain
    • ID: YDFT67YHJ
    certificate

    of achievement

    This certificate is presented to

    Your Name

    NSA

    For completing the

    The Care Certificate

    on 21st November 2026

    Selena Hurford

    Selena Hurford

    Course Tutor

    cpd

    Daniel Morgan

    Daniel Morgan

    Head of Academy

    Certificate Example

    Anyone who has an interest in learning more about this subject matter is encouraged to take the course. There are no entry requirements to take the course.

    The course is broken down into 15 individual modules. Each module takes between 20 and 90 minutes on average to study. Although you are free to spend as much or as little time as you feel necessary on each module, simply log in and out of the course at your convenience.

    You can study the course any time you like. Simply log in and out of the web based course as often as you require. The course is compatible with all computers, tablet devices and smart phones so you can even study while on the move!

    Once you have completed all 15 modules there is a multiple choice test. The questions will be on a range of topics found within the 15 modules. The test, like the course, is online and can be taken a time and location of your choosing.

    The pass mark for the test is 70%.

    If you don’t pass the test first time you will get further opportunities to take the test again after extra study. There are no limits to the number of times you can take the test. All test retakes are included within the price of the course.

    You can either use your Visa, MasterCard, American Express, Solo cards or PayPal account to pay for the online course. Our site uses the latest SSL encryption to ensure your safety. All payments are handled securely by PayPal.

    You can begin the course immediately after your payment has been received. You will create your login details during the checkout process. We will also send you an email confirming your login details.

    We estimate that the course will take about 11 hours to complete in total, plus an additional 30 minutes for the end of course test.

    Once you have been awarded your certificate it is valid for life. The certificate does not expire or need renewing.

    My son has Aspergers Syndrome, so when this course Autism Awareness Diploma came up with 90% off just after Christmas, I thought I would like to do it. There was no pressure on myself and progressed at my own pace, the course is very informative with lots of hints and tips. The process of going through the Modules and assignments was also very easy to do. The cost of the course was expensive if I hadn't had 90% off. I wouldn't hesitate in recommending New Skills Academy courses to other people for their informative and ease of usage. I really enjoyed it.

    Dawn Hughes

    Thoroughly enjoyed this course. Have decided to change my career path but have no real experience or qualifications in the job I really want to do.

    I have always wanted to work with animals but ended up in the retail sector. While I do enjoy that, I feel now is the time to get out there and do what I want to do. I have sent in my CV to a dog groomer near me with a copy of my certificate attached. Fingers crossed!

    I enjoyed this Diploma so much I shall be having a go at another pet/dog related one in the very near future!

    Claire Hall

    It is quite an interesting course! I have learnt a lot since I have seen the precise explanation and video illustration, and I have enough time to learn so well as I did it in my own pace. I've fully understood the whole concept on each module. By the time I've finished the last module, I'm quite prepared for the exam because everything I've learnt has already been absorbed into my mind. Even once I've finished the course, I'm looking forward to learn more by reviewing the course again. Now, I can properly apply the techniques into our massage spa business.

    Ma Margarita

    This course is really comprehensive - it covers so many topics and themes. I really thought that the way the course is set out is very easy to use. You have the option to print out the course work or work online and the end of module worksheets are great for ensuring that you understand everything by filling in the blanks, answering questions about the topic and so on, you can even revisit modules.
    I have only needed to contact support once but the reply was quick and concise.
    I am really enjoying the course and wouldn't hesitate to recommend it to anyone thinking of or already working in the Office Management field.

    Anna Burns

    I am over the moon with my experience in completing my first online course with New Skills Academy. I found the whole process quick and efficient and the site very easy to navigate. I found it helpful to complete short tests at the end of each module as I feel this help to review the information I have read and confirm that I understood it and could retain the information as well. I found the course to be very well written and the information provided to be interesting and relevant to the course and the final test to be efficient in recapping everything I had learnt throughout the course. I completely the course quite quickly as was able to study using my iPhone as the course was iOS compatible which I found to be the best way of accessing the course, information and tests. I'm thrilled that I passed my first course and can't wait to get started on the next one. Thank you for such a positive and rewarding experience.

    Lisa Simmons

    This course will give me the chance to engage further in my search for a career. I found this course helpful for both refreshing my memory of known skills as well as teaching me new ones.

    I appreciated the chance to engage in this course as it was very interactive. I could both watch videos as well as read explanations. I could then apply that in a practice element of the course.

    I have an ICT A Level and I didn’t know some of the function that were possible on word. It has been beneficial to me, even though I’m well versed in Microsoft Word.

    Shelley Mckeown

    Duration:
    11 hours

    Access:
    Lifetime Access

    Approved by:
    CPD

    Learning Type:


    Text based modules  Images  Video learning 

    Cost:
    $120.00
    BUY NOW

    The Care Certificate

    The Care Certificate is an identified set of standards that health and social care workers should strive to adhere to in their daily life. It was developed so that all workers obtain the same introductory skills and knowledge to enable them to provide compassionate, safe, and high-quality care and support.

    Care Certificate training is an essential part of any health or social care role. This course is appropriate for anyone new to the industry, currently employed as an adult social care worker or someone who provides direct care in a residential home, nursing home, hospice or in the patien's own home.

    It includes information about typical duties, personal development and working in a person-centred way, along with other systems for managing your ability to provide the best possible care across the fifteen modules.

    You will Learn

    • What is meant by duty of care, the importance of effective communication and the responsibilities surrounding safeguarding both adults and children
    • Information about discrimination and equality, including the protected characteristics
    • Privacy and dignity preservation, including information regarding confidentiality, handling sensitive information and the UK GDPR principles
    • Food safety regulations and the importance of good nutrition and hydration
    • Information about common mental health conditions, dementia, learning disabilities and how to determine mental capacity Basic life support and Health and Safety standards .

    Benefits of taking this course

    • Develop your skills as a health or social care worker
    • Gain an insight into what it takes to deliver the best possible care
    • Open the door to furthering your education

    This course includes

    24/7 Student Support

    End of course certification

    Lifetime access to your course

    Compatible with modern devices
    PLUS - Access to the exclusive New Skills Academy Study Group!
  • The typical duties that will be required of your role, and what you need to personally bring in terms of your attitude, demeanour and behaviour
  • The definition of company values, aims and objectives
  • Information regarding your rights at work, including health and safety, working conditions, agreed ways of working, reporting errors and whistleblowing
  • What a Personal Development Plan (PDP) is and what should be included in it
  • How to make SMART goals and objectives
  • Embed external content, such as videos
  • The difference between supervisions and appraisals, and the core skills needed for you to succeed in your role
  • What is meant by duty of care, what your responsibilities are to upholding it, and who you have duty of care to.
  • Ways to promote wellbeing and support the independence of those you work with.
  • How to best deal with complaints, conflicts, incidents and near misses, and the legislation that sets out the regulations for such events.
  • As someone working in the care industry, you have a duty of care to ensure that those receiving care are protected and supported at all times. This also means ensuring that you are acting in their best interest, promoting wellbeing and keeping those in need safe from harm.
  • The protected characteristics and the definitions of discrimination, diversity, equality, harassment and inclusion
  • Ways to improve your attitude towards equality and diversity and what to do if you witness an act of discrimination
  • What is meant by ‘person-centred working’ and the core values that go alongside this, including “The 6 Cs” and these values in practice
  • Information regarding care plans and why these are so important in providing optimum levels of care and support
  • Ways in which to avoid distress and environmental factors that can cause discomfort to residents and patients
  • Why communication is essential in the healthcare sector
  • The various types of communication and how the nonverbal types can be indicative of emotions and feelings
  • The difference between informal and formal communication and the situations where each of these is appropriate
    • li>Some of the barriers that prevent good communication and how you can reduce these
  • The meaning of the term ‘privacy’ and ‘dignity’ and how these can be preserved
  • The regulations surrounding the privacy of information and confidentiality, and ways in which you can ensure these are followed
  • How privacy and dignity can be maintained in health and social care, and the role that wellbeing has on this
  • What a risk assessment is, and what it should consist of
  • The importance of food safety and the four types of contamination
  • What a well-balanced diet consists of, and the symptoms of having a poor diet
  • The importance of hydration, and signs and symptoms of dehydration
  • How to promote good nutrition and intake of fluids, and the challenges you may face
  • Information about common mental health conditions such as depression, anxiety and psychosis, and the signs and symptoms of these
  • Information about dementia and learning disabilities
  • The importance of early diagnoses
  • How to determine mental capacity, and the legislation surrounding mental health, dementia and learning disabilities
  • Your responsibilities with regard to safeguarding adults in your care
  • The 10 different types of abuse and the signs and indicators of these
  • The principles of safeguarding and risk enablement
  • SARs and what to do if you suspect abuse is occurring or will occur in the near future
  • The various forms of child abuse, and the common signs and indicators to look out for in order to be able to recognise them
  • Children’s rights, and the legislation surrounding this
  • Your responsibilities in safeguarding children, and information on what to do when you suspect abuse is occurring
  • The three elements of basic life support, including the primary survey, airway maintenance and CPR
  • The acronym DR ABCD and what each step should entail
  • Information about the proper administration of CPR
  • How to deal with an obstruction to the airway in adults, and how this differs from what you need to do for an infant or a child
  • Who is responsible for ensuring safety in the workplace
  • How to deal with first aid situations, accidents and sudden illness
  • Tasks that may require specialised training
  • How the standards of ensuring good health and safety can lead to stress – as well as how you can deal with stress to promote a healthy, error-free workplace
  • Where, when, and how you should handle private information in the workplace
  • How to tell what to share and record, by considering the Six Principles of UK GDPR
  • About the Freedom of Information Act (FOIA), and how it affects your distribution of information with others
  • What pathogens are and how infections are caused
  • The ‘Chain of Infection’ by which pathogens are transmitted
  • The preventative measures you can take to break the chain
    • ID: YDFT67YHJ
    certificate

    of achievement

    This certificate is presented to

    Your Name

    NSA

    For completing the

    The Care Certificate

    on 21st November 2026

    Selena Hurford

    Selena Hurford

    Course Tutor

    cpd

    Daniel Morgan

    Daniel Morgan

    Head of Academy

    Certificate Example

    Anyone who has an interest in learning more about this subject matter is encouraged to take the course. There are no entry requirements to take the course.

    The course is broken down into 15 individual modules. Each module takes between 20 and 90 minutes on average to study. Although you are free to spend as much or as little time as you feel necessary on each module, simply log in and out of the course at your convenience.

    You can study the course any time you like. Simply log in and out of the web based course as often as you require. The course is compatible with all computers, tablet devices and smart phones so you can even study while on the move!

    Once you have completed all 15 modules there is a multiple choice test. The questions will be on a range of topics found within the 15 modules. The test, like the course, is online and can be taken a time and location of your choosing.

    The pass mark for the test is 70%.

    If you don’t pass the test first time you will get further opportunities to take the test again after extra study. There are no limits to the number of times you can take the test. All test retakes are included within the price of the course.

    You can either use your Visa, MasterCard, American Express, Solo cards or PayPal account to pay for the online course. Our site uses the latest SSL encryption to ensure your safety. All payments are handled securely by PayPal.

    You can begin the course immediately after your payment has been received. You will create your login details during the checkout process. We will also send you an email confirming your login details.

    We estimate that the course will take about 11 hours to complete in total, plus an additional 30 minutes for the end of course test.

    Once you have been awarded your certificate it is valid for life. The certificate does not expire or need renewing.

    My son has Aspergers Syndrome, so when this course Autism Awareness Diploma came up with 90% off just after Christmas, I thought I would like to do it. There was no pressure on myself and progressed at my own pace, the course is very informative with lots of hints and tips. The process of going through the Modules and assignments was also very easy to do. The cost of the course was expensive if I hadn't had 90% off. I wouldn't hesitate in recommending New Skills Academy courses to other people for their informative and ease of usage. I really enjoyed it.

    Dawn Hughes

    Thoroughly enjoyed this course. Have decided to change my career path but have no real experience or qualifications in the job I really want to do.

    I have always wanted to work with animals but ended up in the retail sector. While I do enjoy that, I feel now is the time to get out there and do what I want to do. I have sent in my CV to a dog groomer near me with a copy of my certificate attached. Fingers crossed!

    I enjoyed this Diploma so much I shall be having a go at another pet/dog related one in the very near future!

    Claire Hall

    It is quite an interesting course! I have learnt a lot since I have seen the precise explanation and video illustration, and I have enough time to learn so well as I did it in my own pace. I've fully understood the whole concept on each module. By the time I've finished the last module, I'm quite prepared for the exam because everything I've learnt has already been absorbed into my mind. Even once I've finished the course, I'm looking forward to learn more by reviewing the course again. Now, I can properly apply the techniques into our massage spa business.

    Ma Margarita

    This course is really comprehensive - it covers so many topics and themes. I really thought that the way the course is set out is very easy to use. You have the option to print out the course work or work online and the end of module worksheets are great for ensuring that you understand everything by filling in the blanks, answering questions about the topic and so on, you can even revisit modules.
    I have only needed to contact support once but the reply was quick and concise.
    I am really enjoying the course and wouldn't hesitate to recommend it to anyone thinking of or already working in the Office Management field.

    Anna Burns

    I am over the moon with my experience in completing my first online course with New Skills Academy. I found the whole process quick and efficient and the site very easy to navigate. I found it helpful to complete short tests at the end of each module as I feel this help to review the information I have read and confirm that I understood it and could retain the information as well. I found the course to be very well written and the information provided to be interesting and relevant to the course and the final test to be efficient in recapping everything I had learnt throughout the course. I completely the course quite quickly as was able to study using my iPhone as the course was iOS compatible which I found to be the best way of accessing the course, information and tests. I'm thrilled that I passed my first course and can't wait to get started on the next one. Thank you for such a positive and rewarding experience.

    Lisa Simmons

    This course will give me the chance to engage further in my search for a career. I found this course helpful for both refreshing my memory of known skills as well as teaching me new ones.

    I appreciated the chance to engage in this course as it was very interactive. I could both watch videos as well as read explanations. I could then apply that in a practice element of the course.

    I have an ICT A Level and I didn’t know some of the function that were possible on word. It has been beneficial to me, even though I’m well versed in Microsoft Word.

    Shelley Mckeown

    NSA SSA
    Trustpilot

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