The Care Certificate

Duration:
11 hours

Access:
Lifetime Access

Approved by:
CPD

Learning Type:


Text based modules  Images  Video learning 

Cost:
$120.00
BUY NOW
NSA SSA
Trustpilot

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$120.00 BUY NOW

The Care Certificate

The Care Certificate is an identified set of standards that health and social care workers should strive to adhere to in their daily life. It was developed so that all workers obtain the same introductory skills and knowledge to enable them to provide compassionate, safe, and high-quality care and support.

Care Certificate training is an essential part of any health or social care role. This course is appropriate for anyone new to the industry, currently employed as an adult social care worker or someone who provides direct care in a residential home, nursing home, hospice or in the patien's own home.

It includes information about typical duties, personal development and working in a person-centred way, along with other systems for managing your ability to provide the best possible care across the fifteen modules.

You will Learn

  • What is meant by duty of care, the importance of effective communication and the responsibilities surrounding safeguarding both adults and children
  • Information about discrimination and equality, including the protected characteristics
  • Privacy and dignity preservation, including information regarding confidentiality, handling sensitive information and the UK GDPR principles
  • Food safety regulations and the importance of good nutrition and hydration
  • Information about common mental health conditions, dementia, learning disabilities and how to determine mental capacity Basic life support and Health and Safety standards .

Benefits of taking this course

  • Develop your skills as a health or social care worker
  • Gain an insight into what it takes to deliver the best possible care
  • Open the door to furthering your education

This course includes

24/7 Student Support

End of course certification

Lifetime access to your course

Compatible with modern devices
PLUS - Access to the exclusive New Skills Academy Study Group!
  • The typical duties that will be required of your role, and what you need to personally bring in terms of your attitude, demeanour and behaviour
  • The definition of company values, aims and objectives
  • Information regarding your rights at work, including health and safety, working conditions, agreed ways of working, reporting errors and whistleblowing
  • What a Personal Development Plan (PDP) is and what should be included in it
  • How to make SMART goals and objectives
  • Embed external content, such as videos
  • The difference between supervisions and appraisals, and the core skills needed for you to succeed in your role
  • What is meant by duty of care, what your responsibilities are to upholding it, and who you have duty of care to.
  • Ways to promote wellbeing and support the independence of those you work with.
  • How to best deal with complaints, conflicts, incidents and near misses, and the legislation that sets out the regulations for such events.
  • As someone working in the care industry, you have a duty of care to ensure that those receiving care are protected and supported at all times. This also means ensuring that you are acting in their best interest, promoting wellbeing and keeping those in need safe from harm.
  • The protected characteristics and the definitions of discrimination, diversity, equality, harassment and inclusion
  • Ways to improve your attitude towards equality and diversity and what to do if you witness an act of discrimination
  • What is meant by ‘person-centred working’ and the core values that go alongside this, including “The 6 Cs” and these values in practice
  • Information regarding care plans and why these are so important in providing optimum levels of care and support
  • Ways in which to avoid distress and environmental factors that can cause discomfort to residents and patients
  • Why communication is essential in the healthcare sector
  • The various types of communication and how the nonverbal types can be indicative of emotions and feelings
  • The difference between informal and formal communication and the situations where each of these is appropriate
    • li>Some of the barriers that prevent good communication and how you can reduce these
  • The meaning of the term ‘privacy’ and ‘dignity’ and how these can be preserved
  • The regulations surrounding the privacy of information and confidentiality, and ways in which you can ensure these are followed
  • How privacy and dignity can be maintained in health and social care, and the role that wellbeing has on this
  • What a risk assessment is, and what it should consist of
  • The importance of food safety and the four types of contamination
  • What a well-balanced diet consists of, and the symptoms of having a poor diet
  • The importance of hydration, and signs and symptoms of dehydration
  • How to promote good nutrition and intake of fluids, and the challenges you may face
  • Information about common mental health conditions such as depression, anxiety and psychosis, and the signs and symptoms of these
  • Information about dementia and learning disabilities
  • The importance of early diagnoses
  • How to determine mental capacity, and the legislation surrounding mental health, dementia and learning disabilities
  • Your responsibilities with regard to safeguarding adults in your care
  • The 10 different types of abuse and the signs and indicators of these
  • The principles of safeguarding and risk enablement
  • SARs and what to do if you suspect abuse is occurring or will occur in the near future
  • The various forms of child abuse, and the common signs and indicators to look out for in order to be able to recognise them
  • Children’s rights, and the legislation surrounding this
  • Your responsibilities in safeguarding children, and information on what to do when you suspect abuse is occurring
  • The three elements of basic life support, including the primary survey, airway maintenance and CPR
  • The acronym DR ABCD and what each step should entail
  • Information about the proper administration of CPR
  • How to deal with an obstruction to the airway in adults, and how this differs from what you need to do for an infant or a child
  • Who is responsible for ensuring safety in the workplace
  • How to deal with first aid situations, accidents and sudden illness
  • Tasks that may require specialised training
  • How the standards of ensuring good health and safety can lead to stress – as well as how you can deal with stress to promote a healthy, error-free workplace
  • Where, when, and how you should handle private information in the workplace
  • How to tell what to share and record, by considering the Six Principles of UK GDPR
  • About the Freedom of Information Act (FOIA), and how it affects your distribution of information with others
  • What pathogens are and how infections are caused
  • The ‘Chain of Infection’ by which pathogens are transmitted
  • The preventative measures you can take to break the chain
    • ID: YDFT67YHJ
    certificate

    of achievement

    This certificate is presented to

    Your Name

    NSA

    For completing the

    The Care Certificate

    on 21st November 2026

    Selena Hurford

    Selena Hurford

    Course Tutor

    cpd

    Daniel Morgan

    Daniel Morgan

    Head of Academy

    Certificate Example

    Anyone who has an interest in learning more about this subject matter is encouraged to take the course. There are no entry requirements to take the course.

    The course is broken down into 15 individual modules. Each module takes between 20 and 90 minutes on average to study. Although you are free to spend as much or as little time as you feel necessary on each module, simply log in and out of the course at your convenience.

    You can study the course any time you like. Simply log in and out of the web based course as often as you require. The course is compatible with all computers, tablet devices and smart phones so you can even study while on the move!

    Once you have completed all 15 modules there is a multiple choice test. The questions will be on a range of topics found within the 15 modules. The test, like the course, is online and can be taken a time and location of your choosing.

    The pass mark for the test is 70%.

    If you don’t pass the test first time you will get further opportunities to take the test again after extra study. There are no limits to the number of times you can take the test. All test retakes are included within the price of the course.

    You can either use your Visa, MasterCard, American Express, Solo cards or PayPal account to pay for the online course. Our site uses the latest SSL encryption to ensure your safety. All payments are handled securely by PayPal.

    You can begin the course immediately after your payment has been received. You will create your login details during the checkout process. We will also send you an email confirming your login details.

    We estimate that the course will take about 11 hours to complete in total, plus an additional 30 minutes for the end of course test.

    Once you have been awarded your certificate it is valid for life. The certificate does not expire or need renewing.

    I am on the 4th module and so far I have to say I am really enjoying it.
    I have already learnt so much that I never knew before about the human body.
    I started this course because I am currently getting into health and fitness to make a better life and future for myself and so I know what is right and wrong when I exercise or with what I am putting into my body.
    The layout is really easy to understand and follow, the questions at the end of each module is really helpful too as refreshes what you have already read and learnt. Overall, I am pretty addicted to the course and getting through it quick. Definitely worth the money.

    Michelle Paddick

    Fantastic online course. Very informative, easy to follow sessions with a test facility at the end of each session. You can complete this at your own pace any time of day or night, without any pressure and there is even help if you need it with tutors online.

    I would highly recommend New Skills Academy to anyone looking to gain a qualification but needs time to complete the course or cannot attend classes. I look forward to completing many more courses with you shortly. A great way of learning new skills, as the name of the company suggests with a recognised qualification.

    Thank you New Skills.

    Julie Roach

    I started this course as it is a keen interest of mine; as someone who worked as an office manager and administrator for large Estate Agents in London, I wanted to tighten my skills. I was not disappointed! There are a huge range of information; from dealing with aspects of marketing to legalities and a lot of reading. It was very easy to access and very thorough. I would recommend anyone looking to start in the industry, have an interest in property or simply want to brush up on knowledge and skills. I was very pleased overall with the course, and will recommend new skill academy to my friends.

    Kelly-Anne Tomlinson-Docherty

    I started this course so I could learn about payroll as I am interested in hopefully securing future employment within this area.

    The course is brilliant to use. The information available on the individual modules is so easy to read and understand. The activities at the end of the modules refresh what you have just learnt, you can print these also so you are able to make notes for your own personal reference to go back to. You can also log onto your course at home or if your out and about on your phone.

    Overall I would recommend this course and I am so pleased I decided to go for this and will look forward to being able to write this onto my CV.

    Laura Malcom

    At age 44, I took a notion to start a new career, so I booked a Travel & Tourism online course with New Skills Academy.

    I was actually pretty nervous when I looked at the modules as it’s been years since I studied!

    I was pleasantly surprised at how well the course flowed and how uncomplicated it was. The presentation of the course was easy to read and understand.

    When I got to the final test, I was nervous, but had no need to be. It was a general test of knowledge and I passed with 70%. I feel proud!

    Angela Wilson

    This was a brilliant course that was easy to understand and fits into your lifestyle by being able to access at times that suits you. I needed a refresher course and this ticked all the boxes. One area which I was not aware of was the Employment Allowance Incentive but I now understand this fully. It is also good information on record keeping along with Data Protection. I highly recommend this course and it doesn't have to be expensive to do. The fact that you get a Diploma Certificate at the end only enhances your CV and gives you a sense of satisfaction.

    Donna Raynes

    Duration:
    11 hours

    Access:
    Lifetime Access

    Approved by:
    CPD

    Learning Type:


    Text based modules  Images  Video learning 

    Cost:
    $120.00
    BUY NOW

    The Care Certificate

    The Care Certificate is an identified set of standards that health and social care workers should strive to adhere to in their daily life. It was developed so that all workers obtain the same introductory skills and knowledge to enable them to provide compassionate, safe, and high-quality care and support.

    Care Certificate training is an essential part of any health or social care role. This course is appropriate for anyone new to the industry, currently employed as an adult social care worker or someone who provides direct care in a residential home, nursing home, hospice or in the patien's own home.

    It includes information about typical duties, personal development and working in a person-centred way, along with other systems for managing your ability to provide the best possible care across the fifteen modules.

    You will Learn

    • What is meant by duty of care, the importance of effective communication and the responsibilities surrounding safeguarding both adults and children
    • Information about discrimination and equality, including the protected characteristics
    • Privacy and dignity preservation, including information regarding confidentiality, handling sensitive information and the UK GDPR principles
    • Food safety regulations and the importance of good nutrition and hydration
    • Information about common mental health conditions, dementia, learning disabilities and how to determine mental capacity Basic life support and Health and Safety standards .

    Benefits of taking this course

    • Develop your skills as a health or social care worker
    • Gain an insight into what it takes to deliver the best possible care
    • Open the door to furthering your education

    This course includes

    24/7 Student Support

    End of course certification

    Lifetime access to your course

    Compatible with modern devices
    PLUS - Access to the exclusive New Skills Academy Study Group!
  • The typical duties that will be required of your role, and what you need to personally bring in terms of your attitude, demeanour and behaviour
  • The definition of company values, aims and objectives
  • Information regarding your rights at work, including health and safety, working conditions, agreed ways of working, reporting errors and whistleblowing
  • What a Personal Development Plan (PDP) is and what should be included in it
  • How to make SMART goals and objectives
  • Embed external content, such as videos
  • The difference between supervisions and appraisals, and the core skills needed for you to succeed in your role
  • What is meant by duty of care, what your responsibilities are to upholding it, and who you have duty of care to.
  • Ways to promote wellbeing and support the independence of those you work with.
  • How to best deal with complaints, conflicts, incidents and near misses, and the legislation that sets out the regulations for such events.
  • As someone working in the care industry, you have a duty of care to ensure that those receiving care are protected and supported at all times. This also means ensuring that you are acting in their best interest, promoting wellbeing and keeping those in need safe from harm.
  • The protected characteristics and the definitions of discrimination, diversity, equality, harassment and inclusion
  • Ways to improve your attitude towards equality and diversity and what to do if you witness an act of discrimination
  • What is meant by ‘person-centred working’ and the core values that go alongside this, including “The 6 Cs” and these values in practice
  • Information regarding care plans and why these are so important in providing optimum levels of care and support
  • Ways in which to avoid distress and environmental factors that can cause discomfort to residents and patients
  • Why communication is essential in the healthcare sector
  • The various types of communication and how the nonverbal types can be indicative of emotions and feelings
  • The difference between informal and formal communication and the situations where each of these is appropriate
    • li>Some of the barriers that prevent good communication and how you can reduce these
  • The meaning of the term ‘privacy’ and ‘dignity’ and how these can be preserved
  • The regulations surrounding the privacy of information and confidentiality, and ways in which you can ensure these are followed
  • How privacy and dignity can be maintained in health and social care, and the role that wellbeing has on this
  • What a risk assessment is, and what it should consist of
  • The importance of food safety and the four types of contamination
  • What a well-balanced diet consists of, and the symptoms of having a poor diet
  • The importance of hydration, and signs and symptoms of dehydration
  • How to promote good nutrition and intake of fluids, and the challenges you may face
  • Information about common mental health conditions such as depression, anxiety and psychosis, and the signs and symptoms of these
  • Information about dementia and learning disabilities
  • The importance of early diagnoses
  • How to determine mental capacity, and the legislation surrounding mental health, dementia and learning disabilities
  • Your responsibilities with regard to safeguarding adults in your care
  • The 10 different types of abuse and the signs and indicators of these
  • The principles of safeguarding and risk enablement
  • SARs and what to do if you suspect abuse is occurring or will occur in the near future
  • The various forms of child abuse, and the common signs and indicators to look out for in order to be able to recognise them
  • Children’s rights, and the legislation surrounding this
  • Your responsibilities in safeguarding children, and information on what to do when you suspect abuse is occurring
  • The three elements of basic life support, including the primary survey, airway maintenance and CPR
  • The acronym DR ABCD and what each step should entail
  • Information about the proper administration of CPR
  • How to deal with an obstruction to the airway in adults, and how this differs from what you need to do for an infant or a child
  • Who is responsible for ensuring safety in the workplace
  • How to deal with first aid situations, accidents and sudden illness
  • Tasks that may require specialised training
  • How the standards of ensuring good health and safety can lead to stress – as well as how you can deal with stress to promote a healthy, error-free workplace
  • Where, when, and how you should handle private information in the workplace
  • How to tell what to share and record, by considering the Six Principles of UK GDPR
  • About the Freedom of Information Act (FOIA), and how it affects your distribution of information with others
  • What pathogens are and how infections are caused
  • The ‘Chain of Infection’ by which pathogens are transmitted
  • The preventative measures you can take to break the chain
    • ID: YDFT67YHJ
    certificate

    of achievement

    This certificate is presented to

    Your Name

    NSA

    For completing the

    The Care Certificate

    on 21st November 2026

    Selena Hurford

    Selena Hurford

    Course Tutor

    cpd

    Daniel Morgan

    Daniel Morgan

    Head of Academy

    Certificate Example

    Anyone who has an interest in learning more about this subject matter is encouraged to take the course. There are no entry requirements to take the course.

    The course is broken down into 15 individual modules. Each module takes between 20 and 90 minutes on average to study. Although you are free to spend as much or as little time as you feel necessary on each module, simply log in and out of the course at your convenience.

    You can study the course any time you like. Simply log in and out of the web based course as often as you require. The course is compatible with all computers, tablet devices and smart phones so you can even study while on the move!

    Once you have completed all 15 modules there is a multiple choice test. The questions will be on a range of topics found within the 15 modules. The test, like the course, is online and can be taken a time and location of your choosing.

    The pass mark for the test is 70%.

    If you don’t pass the test first time you will get further opportunities to take the test again after extra study. There are no limits to the number of times you can take the test. All test retakes are included within the price of the course.

    You can either use your Visa, MasterCard, American Express, Solo cards or PayPal account to pay for the online course. Our site uses the latest SSL encryption to ensure your safety. All payments are handled securely by PayPal.

    You can begin the course immediately after your payment has been received. You will create your login details during the checkout process. We will also send you an email confirming your login details.

    We estimate that the course will take about 11 hours to complete in total, plus an additional 30 minutes for the end of course test.

    Once you have been awarded your certificate it is valid for life. The certificate does not expire or need renewing.

    I am on the 4th module and so far I have to say I am really enjoying it.
    I have already learnt so much that I never knew before about the human body.
    I started this course because I am currently getting into health and fitness to make a better life and future for myself and so I know what is right and wrong when I exercise or with what I am putting into my body.
    The layout is really easy to understand and follow, the questions at the end of each module is really helpful too as refreshes what you have already read and learnt. Overall, I am pretty addicted to the course and getting through it quick. Definitely worth the money.

    Michelle Paddick

    Fantastic online course. Very informative, easy to follow sessions with a test facility at the end of each session. You can complete this at your own pace any time of day or night, without any pressure and there is even help if you need it with tutors online.

    I would highly recommend New Skills Academy to anyone looking to gain a qualification but needs time to complete the course or cannot attend classes. I look forward to completing many more courses with you shortly. A great way of learning new skills, as the name of the company suggests with a recognised qualification.

    Thank you New Skills.

    Julie Roach

    I started this course as it is a keen interest of mine; as someone who worked as an office manager and administrator for large Estate Agents in London, I wanted to tighten my skills. I was not disappointed! There are a huge range of information; from dealing with aspects of marketing to legalities and a lot of reading. It was very easy to access and very thorough. I would recommend anyone looking to start in the industry, have an interest in property or simply want to brush up on knowledge and skills. I was very pleased overall with the course, and will recommend new skill academy to my friends.

    Kelly-Anne Tomlinson-Docherty

    I started this course so I could learn about payroll as I am interested in hopefully securing future employment within this area.

    The course is brilliant to use. The information available on the individual modules is so easy to read and understand. The activities at the end of the modules refresh what you have just learnt, you can print these also so you are able to make notes for your own personal reference to go back to. You can also log onto your course at home or if your out and about on your phone.

    Overall I would recommend this course and I am so pleased I decided to go for this and will look forward to being able to write this onto my CV.

    Laura Malcom

    At age 44, I took a notion to start a new career, so I booked a Travel & Tourism online course with New Skills Academy.

    I was actually pretty nervous when I looked at the modules as it’s been years since I studied!

    I was pleasantly surprised at how well the course flowed and how uncomplicated it was. The presentation of the course was easy to read and understand.

    When I got to the final test, I was nervous, but had no need to be. It was a general test of knowledge and I passed with 70%. I feel proud!

    Angela Wilson

    This was a brilliant course that was easy to understand and fits into your lifestyle by being able to access at times that suits you. I needed a refresher course and this ticked all the boxes. One area which I was not aware of was the Employment Allowance Incentive but I now understand this fully. It is also good information on record keeping along with Data Protection. I highly recommend this course and it doesn't have to be expensive to do. The fact that you get a Diploma Certificate at the end only enhances your CV and gives you a sense of satisfaction.

    Donna Raynes

    NSA SSA
    Trustpilot

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    I found this course incredibly useful, as it provided me with practical knowledge which I can implement in my role as a Support Worker. The videos were clear and concise, and the downloadable worksheets reinforced what I had learned as I was able to put pen to paper. Overall, a fantastic course for a great price! I am looking forward to taking on my next one.

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    More than likely will be back for another one soon. This course was enjoyable to do, and I learnt a lot and passed first try. My certificate will be up on the wall soon.

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    This is a great course for any level of knowledge. Very easy to navigate, great practical tasks and explanations are very clear. You can revise any module with no problem. The test wasn’t too hard if you completed every module. It may be handy to make some notes before you start. Overall I'm very happy with my choice. Thank you New skills for my New skills :)

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    Wow what an incredible insight for the start of anyone's journey in property. This course gives you so much information and there are tests and questions on each of the modules. The course is very easy to follow and well laid out. You can actually make notes on the pages of each module using the notes tab! I am very excited to say that I passed and I only spent one week on this course. I will print all the PDF information and keep it in a file with my certificate. I feel very confident for my future plans now I have completed this course.

    Nichola Anderson

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