Working in the Service Industry Certificate
Why you should study with us
Working in the Service Industry
The service industry is wide and diverse in nature. It involves companies that do not use raw materials to manufacture physical goods. The industry plays a major role in many economies worldwide, contributing a large percentage of revenue generated. It is also a major employer across the globe.
The good news is that anyone can work in the service industry. Even without prior experience and educational background, you can work in the service industry. However, if you’d like to take up a professional career in the industry, it is recommended that you study a relevant course to kick off your career in the sector.
This course has been designed to help you learn everything you’d want to know about the service industry and working in it. It also helps understand the essence of working in the sector, even if you have a totally different career line. It covers four short modules to take you through the course.
What You Will Learn:
- The definition of a service industry
- Categories of the service industry
- Projections into the service industry
- Examples of service industries
- Characteristics of the service industry
- Drivers of rapid growth in the service industry
- Reasons or ways the industry can set you up for success
Benefits of Taking the Course:
- Understand the fundamentals of the service industry
- Know how the industry is categorised
- Understand what makes the service industry unique and what drives growth in the industry
- Find out how you can benefit from working in the industry and how it can prepare you for success, even in a different career line
This course includes
24/7 Student Support
End of course certification
Lifetime access to your course
Compatible with modern devices
ID: YDFT67YHJ
of achievement
This certificate is presented to
Your Name
For completing the
Working in the Service Industry Certificate
on 21st November 2025
Selena Hurford
Selena Hurford
Course Tutor
Daniel Morgan
Daniel Morgan
Head of Academy
Anyone who has an interest in learning more about this subject matter is encouraged to take the course. There are no entry requirements to take the course.
The course is broken down into 4 individual modules. Each module takes between 20 and 90 minutes on average to study. Although you are free to spend as much or as little time as you feel necessary on each module, simply log in and out of the course at your convenience.
You can study the course any time you like. Simply log in and out of the web based course as often as you require. The course is compatible with all computers, tablet devices and smart phones so you can even study while on the move!
Once you have completed all 4 modules there is a multiple choice test. The questions will be on a range of topics found within the 4 modules. The test, like the course, is online and can be taken a time and location of your choosing.
The pass mark for the test is 70%.
If you don’t pass the test first time you will get further opportunities to take the test again after extra study. There are no limits to the number of times you can take the test. All test retakes are included within the price of the course.
You can either use your Visa, MasterCard, American Express, Solo cards or PayPal account to pay for the online course. Our site uses the latest SSL encryption to ensure your safety. All payments are handled securely by PayPal.
You can begin the course immediately after your payment has been received. You will create your login details during the checkout process. We will also send you an email confirming your login details.
We estimate that the course will take about 3 hours to complete in total, plus an additional 30 minutes for the end of course test.
Once you have been awarded your certificate it is valid for life. The certificate does not expire or need renewing.
I have a BA in Creative Writing, and I learned a lot from this course on the specifics of writing fantasy. With interesting subject matter and a worksheets that you can adapt for future writing, this course was absolutely worth the investment. It also allowed me to develop my teaching CV through its accredited certificate. I am looking forwards to incorporating some of the things I learned through the Fantasy Writing course in to my curriculum and classroom activities. If you have an interest in writing, or if you are an English teacher too, this series of courses are absolutely worth investing in.
Stephanie Gallon
Really helpful course, it covers all the main aspects to become a successful PA. I was looking for an admin course where I can improve a new side of my professional career and this course had everything I needed. It gives you everything from basic computer knowledge to tips for the day to day basics like answering the phone or how to create a memo or book your boss’ travel arrangements. It offers a clear structure with all the main subjects divide in short modules, easy to study that way, and it gives you examples in real life as well as practice exercises that help you to understand everything. With support during all the course and access during a whole year, you cannot ask for more value for money! Totally recommended!
Alicia Prenda
Great support and I can honestly say that this course helped me so much in order to understand what it takes in order to become a successful recruiter and allowed me to develop in this area.
Excellent, I thought the course was well put together and liked the fact that the modules were short and manageable.
Andreea Roxana Blaga
A clear and concise course that allowed me to go at my own pace, with no time limit. A great way to learn and study from home so that you can fit it around your daily lifestyle.
With demonstration videos and help always on hand, the course is easy to follow and understand. The course taught me a variety of techniques and methods to apply Make-Up and has also given me the advice and guidance I needed to go forward with a career.
The end test is challenging so it is important to study and revise all modules in order to pass.
Summer Wearn
Great course which is simple to do but you get a great qualification in the end and if you fail a unit it is simply to retake.
Full knowledge of area so it makes it easier to start a business and tells you the legal things you need to know as well
Charlie Thurlow
Whilst on maternity leave I started thinking about in what capacity I'd go back to work, and if there was something different I could do. I came across reed courses and chose this course in PA and Admin and another in HR.
I was so happy they were on offer! I chose them because the course modules were comprehensive.
I can sit and do modules with my newborn son on my lap via my iPhone. It's so handy, the modules are clear and concise.
I'm so happy I chose this course. I can't wait to add it to my CV and see what jobs I can get.
Holly Horton
Working in the Service Industry
The service industry is wide and diverse in nature. It involves companies that do not use raw materials to manufacture physical goods. The industry plays a major role in many economies worldwide, contributing a large percentage of revenue generated. It is also a major employer across the globe.
The good news is that anyone can work in the service industry. Even without prior experience and educational background, you can work in the service industry. However, if you’d like to take up a professional career in the industry, it is recommended that you study a relevant course to kick off your career in the sector.
This course has been designed to help you learn everything you’d want to know about the service industry and working in it. It also helps understand the essence of working in the sector, even if you have a totally different career line. It covers four short modules to take you through the course.
What You Will Learn:
- The definition of a service industry
- Categories of the service industry
- Projections into the service industry
- Examples of service industries
- Characteristics of the service industry
- Drivers of rapid growth in the service industry
- Reasons or ways the industry can set you up for success
Benefits of Taking the Course:
- Understand the fundamentals of the service industry
- Know how the industry is categorised
- Understand what makes the service industry unique and what drives growth in the industry
- Find out how you can benefit from working in the industry and how it can prepare you for success, even in a different career line
This course includes
24/7 Student Support
End of course certification
Lifetime access to your course
Compatible with modern devices
ID: YDFT67YHJ
of achievement
This certificate is presented to
Your Name
For completing the
Working in the Service Industry Certificate
on 21st November 2025
Selena Hurford
Selena Hurford
Course Tutor
Daniel Morgan
Daniel Morgan
Head of Academy
Anyone who has an interest in learning more about this subject matter is encouraged to take the course. There are no entry requirements to take the course.
The course is broken down into 4 individual modules. Each module takes between 20 and 90 minutes on average to study. Although you are free to spend as much or as little time as you feel necessary on each module, simply log in and out of the course at your convenience.
You can study the course any time you like. Simply log in and out of the web based course as often as you require. The course is compatible with all computers, tablet devices and smart phones so you can even study while on the move!
Once you have completed all 4 modules there is a multiple choice test. The questions will be on a range of topics found within the 4 modules. The test, like the course, is online and can be taken a time and location of your choosing.
The pass mark for the test is 70%.
If you don’t pass the test first time you will get further opportunities to take the test again after extra study. There are no limits to the number of times you can take the test. All test retakes are included within the price of the course.
You can either use your Visa, MasterCard, American Express, Solo cards or PayPal account to pay for the online course. Our site uses the latest SSL encryption to ensure your safety. All payments are handled securely by PayPal.
You can begin the course immediately after your payment has been received. You will create your login details during the checkout process. We will also send you an email confirming your login details.
We estimate that the course will take about 3 hours to complete in total, plus an additional 30 minutes for the end of course test.
Once you have been awarded your certificate it is valid for life. The certificate does not expire or need renewing.
I have a BA in Creative Writing, and I learned a lot from this course on the specifics of writing fantasy. With interesting subject matter and a worksheets that you can adapt for future writing, this course was absolutely worth the investment. It also allowed me to develop my teaching CV through its accredited certificate. I am looking forwards to incorporating some of the things I learned through the Fantasy Writing course in to my curriculum and classroom activities. If you have an interest in writing, or if you are an English teacher too, this series of courses are absolutely worth investing in.
Stephanie Gallon
Really helpful course, it covers all the main aspects to become a successful PA. I was looking for an admin course where I can improve a new side of my professional career and this course had everything I needed. It gives you everything from basic computer knowledge to tips for the day to day basics like answering the phone or how to create a memo or book your boss’ travel arrangements. It offers a clear structure with all the main subjects divide in short modules, easy to study that way, and it gives you examples in real life as well as practice exercises that help you to understand everything. With support during all the course and access during a whole year, you cannot ask for more value for money! Totally recommended!
Alicia Prenda
Great support and I can honestly say that this course helped me so much in order to understand what it takes in order to become a successful recruiter and allowed me to develop in this area.
Excellent, I thought the course was well put together and liked the fact that the modules were short and manageable.
Andreea Roxana Blaga
A clear and concise course that allowed me to go at my own pace, with no time limit. A great way to learn and study from home so that you can fit it around your daily lifestyle.
With demonstration videos and help always on hand, the course is easy to follow and understand. The course taught me a variety of techniques and methods to apply Make-Up and has also given me the advice and guidance I needed to go forward with a career.
The end test is challenging so it is important to study and revise all modules in order to pass.
Summer Wearn
Great course which is simple to do but you get a great qualification in the end and if you fail a unit it is simply to retake.
Full knowledge of area so it makes it easier to start a business and tells you the legal things you need to know as well
Charlie Thurlow
Whilst on maternity leave I started thinking about in what capacity I'd go back to work, and if there was something different I could do. I came across reed courses and chose this course in PA and Admin and another in HR.
I was so happy they were on offer! I chose them because the course modules were comprehensive.
I can sit and do modules with my newborn son on my lap via my iPhone. It's so handy, the modules are clear and concise.
I'm so happy I chose this course. I can't wait to add it to my CV and see what jobs I can get.
Holly Horton
Why you should study with us
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RRP
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The course was clearly set out with helpful end of week tests which built my knowledge. Being dyslexic I found the course was set out in an easy to understand way. I was able to pass the test on my first attempt. The downloaded pdf are a useful resource that you can keep forever. Looking forward to the next course
Ross Dunsten
Very interesting and helpful course. I ve learned a lot of interesting things about make up and the tutorials were very helpful and easy to understand. I really reccomend this course for everyone who is passionate about make up and wish to develop their skills and make a career from their hobby.
Nicoleta Lucaci
Wow what an incredible insight for the start of anyone's journey in property. This course gives you so much information and there are tests and questions on each of the modules. The course is very easy to follow and well laid out. You can actually make notes on the pages of each module using the notes tab! I am very excited to say that I passed and I only spent one week on this course. I will print all the PDF information and keep it in a file with my certificate. I feel very confident for my future plans now I have completed this course.
Nichola Anderson
I found this course incredibly useful, as it provided me with practical knowledge which I can implement in my role as a Support Worker. The videos were clear and concise, and the downloadable worksheets reinforced what I had learned as I was able to put pen to paper. Overall, a fantastic course for a great price! I am looking forward to taking on my next one.
Teleisha Harley
Fantastic course! Well-presented and challenging with frequent assessments. I feel a serious sense of accomplishment having not studied for over 30 years! Videos that accompany each module are carefully thought out and informative. Am so impressed with this course, have now signed up for 3 other courses and recommending New Skills Academy to everyone!
Marva Hudson
Omg im so excited, over joyed and all the good stuff that comes to mind! Wonderful experience doing lessons with New Skills Academy. I look foward to doing more courses with them. I hope this will encourage others to come on board and refresh your minds or to learn something new, it's a win win situation. I want to thank New Skills Academy so much for making this as simple as possible for me.
Shari Anderson
This is a great course for any level of knowledge. Very easy to navigate, great practical tasks and explanations are very clear. You can revise any module with no problem. The test wasn’t too hard if you completed every module. It may be handy to make some notes before you start. Overall I'm very happy with my choice. Thank you New skills for my New skills :)
Julia Bobkova
Yet another well laid out course. This is my 3rd course so far with New Skills Academy.
More than likely will be back for another one soon. This course was enjoyable to do, and I learnt a lot and passed first try. My certificate will be up on the wall soon.
Rob Coops
