Working in the Service Industry Certificate

Working in the Service Industry

The service industry is wide and diverse in nature. It involves companies that do not use raw materials to manufacture physical goods. The industry plays a major role in many economies worldwide, contributing a large percentage of revenue generated. It is also a major employer across the globe.

The good news is that anyone can work in the service industry. Even without prior experience and educational background, you can work in the service industry. However, if you’d like to take up a professional career in the industry, it is recommended that you study a relevant course to kick off your career in the sector.

This course has been designed to help you learn everything you’d want to know about the service industry and working in it. It also helps understand the essence of working in the sector, even if you have a totally different career line. It covers four short modules to take you through the course.

What You Will Learn:

  • The definition of a service industry
  • Categories of the service industry
  • Projections into the service industry
  • Examples of service industries
  • Characteristics of the service industry
  • Drivers of rapid growth in the service industry
  • Reasons or ways the industry can set you up for success

Benefits of Taking the Course:

  • Understand the fundamentals of the service industry
  • Know how the industry is categorised 
  • Understand what makes the service industry unique and what drives growth in the industry 
  • Find out how you can benefit from working in the industry and how it can prepare you for success, even in a different career line

This course includes

24/7 Student Support

End of course certification

Lifetime access to your course

Compatible with modern devices

PLUS - Access to the exclusive New Skills Academy Study Group!
  • What the service industry is
  • About equipment-based service companies
  • About people-based service companies
  • How the service industry has changed
  • How the demand for services is growing
  • How technology has changed the service industry
  • ID: YDFT67YHJ
    certificate

    of achievement

    This certificate is presented to

    Your Name

    NSA

    For completing the

    Working in the Service Industry Certificate

    on 21st November 2026

    Selena Hurford

    Selena Hurford

    Course Tutor

    cpd

    Daniel Morgan

    Daniel Morgan

    Head of Academy

    Certificate Example

    Anyone who has an interest in learning more about this subject matter is encouraged to take the course. There are no entry requirements to take the course.

    The course is broken down into 4 individual modules. Each module takes between 20 and 90 minutes on average to study. Although you are free to spend as much or as little time as you feel necessary on each module, simply log in and out of the course at your convenience.

    You can study the course any time you like. Simply log in and out of the web based course as often as you require. The course is compatible with all computers, tablet devices and smart phones so you can even study while on the move!

    Once you have completed all 4 modules there is a multiple choice test. The questions will be on a range of topics found within the 4 modules. The test, like the course, is online and can be taken a time and location of your choosing.

    The pass mark for the test is 70%.

    If you don’t pass the test first time you will get further opportunities to take the test again after extra study. There are no limits to the number of times you can take the test. All test retakes are included within the price of the course.

    You can either use your Visa, MasterCard, American Express, Solo cards or PayPal account to pay for the online course. Our site uses the latest SSL encryption to ensure your safety. All payments are handled securely by PayPal.

    You can begin the course immediately after your payment has been received. You will create your login details during the checkout process. We will also send you an email confirming your login details.

    We estimate that the course will take about 3 hours to complete in total, plus an additional 30 minutes for the end of course test.

    Once you have been awarded your certificate it is valid for life. The certificate does not expire or need renewing.

    This is just what I needed to help me launch my business!

    I am so excited to use all I have learned here and apply it to my own venture! Was wonderful learning all the science behind the role and was truly, exactly what I was looking for in a course.

    I will be referring back to the materials, it is extremely interesting as well as informative!

    Thank you so much!!!

    Kirsty Johnson

    Just writing to congratulate your team for putting this course together. I have been Training with SEN for a year as a trainee and fallen in love with this profession and the development of children in early years. I have had some professional in house training but i really enjoyed this course thank so much i needed a way to prove the some of my gained knowledge for my self as a single mum working so hard i am in tears this morning with joy thank so much i have lot of work to with our children with revisited knowledge and insight knowledge what bank of information to come back to when i need refreshing

    Thank you This course was amazing I couldn't stop reading Like a hungry child

    Tracey Boyce

    Very interactive and quick to complete, highly recommended to anyone that is looking to further their knowledge. An excellent online course for CV’s and developing your skills. Fantastic for the money and worth taking time to complete with online help and notes to guide you through it.

    New Skills Academy have recently won two high profile awards and after taking their online course you know the reason behind it with high quality course structure and accessibility.
    All their courses have an excellent pass rate so it is suitable for everyone whether you are academic or not, which I find very good.

    Kusaya Khrongpanya

    Great support and I can honestly say that this course helped me so much in order to understand what it takes in order to become a successful recruiter and allowed me to develop in this area.
    Excellent, I thought the course was well put together and liked the fact that the modules were short and manageable.

    Andreea Roxana Blaga

    Excellent.... Very much enjoyed the course and will do more and more.... As this is an online course, all of the information is available to you whenever and wherever you require it. You can study at a pace that is comfortable for you, and access the information in the course 24 hours a day. Most people who take the course still work full time, which helps you maintain your current lifestyle whilst working towards achieving your dreams.
    To access the course, you will require a device that allows you to access the internet, and not only can you see the course, you can also use the online support feature.
    Furthermore, you will find the course to be incredibly easy to go through thanks to the individual modules.
    When completing the course, you must pass a multiple choice test, and you will then be awarded your diploma. They can post the diploma certificate to you for an additional cost, or you can download and print the certificate at home.

    Moosa Nazim

    I have not long started this course but I would recommend it to anyone who is thinking about opening their own baking business.

    It has taught me new and interesting things so far and I am excited to complete the remaining modules. This course is helping me to understand what it is like to start a business and how much is actually needed to make it work. I have really enjoyed learning new techniques and ingredients for baking cakes, muffins etc and also what ingredients you can use to cater a variety of people.

    I am so glad I came across this course.

    Cindel Simmill

    Duration:
    3 hours

    Access:
    Lifetime Access

    Approved by:
    CPD

    Learning Type:


    Text based modules  Images  MP3 audio lessons 

    Cost:
    €120.00

    Working in the Service Industry

    The service industry is wide and diverse in nature. It involves companies that do not use raw materials to manufacture physical goods. The industry plays a major role in many economies worldwide, contributing a large percentage of revenue generated. It is also a major employer across the globe.

    The good news is that anyone can work in the service industry. Even without prior experience and educational background, you can work in the service industry. However, if you’d like to take up a professional career in the industry, it is recommended that you study a relevant course to kick off your career in the sector.

    This course has been designed to help you learn everything you’d want to know about the service industry and working in it. It also helps understand the essence of working in the sector, even if you have a totally different career line. It covers four short modules to take you through the course.

    What You Will Learn:

    • The definition of a service industry
    • Categories of the service industry
    • Projections into the service industry
    • Examples of service industries
    • Characteristics of the service industry
    • Drivers of rapid growth in the service industry
    • Reasons or ways the industry can set you up for success

    Benefits of Taking the Course:

    • Understand the fundamentals of the service industry
    • Know how the industry is categorised 
    • Understand what makes the service industry unique and what drives growth in the industry 
    • Find out how you can benefit from working in the industry and how it can prepare you for success, even in a different career line

    This course includes

    24/7 Student Support

    End of course certification

    Lifetime access to your course

    Compatible with modern devices

    PLUS - Access to the exclusive New Skills Academy Study Group!
  • What the service industry is
  • About equipment-based service companies
  • About people-based service companies
  • How the service industry has changed
  • How the demand for services is growing
  • How technology has changed the service industry
  • ID: YDFT67YHJ
    certificate

    of achievement

    This certificate is presented to

    Your Name

    NSA

    For completing the

    Working in the Service Industry Certificate

    on 21st November 2026

    Selena Hurford

    Selena Hurford

    Course Tutor

    cpd

    Daniel Morgan

    Daniel Morgan

    Head of Academy

    Certificate Example

    Anyone who has an interest in learning more about this subject matter is encouraged to take the course. There are no entry requirements to take the course.

    The course is broken down into 4 individual modules. Each module takes between 20 and 90 minutes on average to study. Although you are free to spend as much or as little time as you feel necessary on each module, simply log in and out of the course at your convenience.

    You can study the course any time you like. Simply log in and out of the web based course as often as you require. The course is compatible with all computers, tablet devices and smart phones so you can even study while on the move!

    Once you have completed all 4 modules there is a multiple choice test. The questions will be on a range of topics found within the 4 modules. The test, like the course, is online and can be taken a time and location of your choosing.

    The pass mark for the test is 70%.

    If you don’t pass the test first time you will get further opportunities to take the test again after extra study. There are no limits to the number of times you can take the test. All test retakes are included within the price of the course.

    You can either use your Visa, MasterCard, American Express, Solo cards or PayPal account to pay for the online course. Our site uses the latest SSL encryption to ensure your safety. All payments are handled securely by PayPal.

    You can begin the course immediately after your payment has been received. You will create your login details during the checkout process. We will also send you an email confirming your login details.

    We estimate that the course will take about 3 hours to complete in total, plus an additional 30 minutes for the end of course test.

    Once you have been awarded your certificate it is valid for life. The certificate does not expire or need renewing.

    This is just what I needed to help me launch my business!

    I am so excited to use all I have learned here and apply it to my own venture! Was wonderful learning all the science behind the role and was truly, exactly what I was looking for in a course.

    I will be referring back to the materials, it is extremely interesting as well as informative!

    Thank you so much!!!

    Kirsty Johnson

    Just writing to congratulate your team for putting this course together. I have been Training with SEN for a year as a trainee and fallen in love with this profession and the development of children in early years. I have had some professional in house training but i really enjoyed this course thank so much i needed a way to prove the some of my gained knowledge for my self as a single mum working so hard i am in tears this morning with joy thank so much i have lot of work to with our children with revisited knowledge and insight knowledge what bank of information to come back to when i need refreshing

    Thank you This course was amazing I couldn't stop reading Like a hungry child

    Tracey Boyce

    Very interactive and quick to complete, highly recommended to anyone that is looking to further their knowledge. An excellent online course for CV’s and developing your skills. Fantastic for the money and worth taking time to complete with online help and notes to guide you through it.

    New Skills Academy have recently won two high profile awards and after taking their online course you know the reason behind it with high quality course structure and accessibility.
    All their courses have an excellent pass rate so it is suitable for everyone whether you are academic or not, which I find very good.

    Kusaya Khrongpanya

    Great support and I can honestly say that this course helped me so much in order to understand what it takes in order to become a successful recruiter and allowed me to develop in this area.
    Excellent, I thought the course was well put together and liked the fact that the modules were short and manageable.

    Andreea Roxana Blaga

    Excellent.... Very much enjoyed the course and will do more and more.... As this is an online course, all of the information is available to you whenever and wherever you require it. You can study at a pace that is comfortable for you, and access the information in the course 24 hours a day. Most people who take the course still work full time, which helps you maintain your current lifestyle whilst working towards achieving your dreams.
    To access the course, you will require a device that allows you to access the internet, and not only can you see the course, you can also use the online support feature.
    Furthermore, you will find the course to be incredibly easy to go through thanks to the individual modules.
    When completing the course, you must pass a multiple choice test, and you will then be awarded your diploma. They can post the diploma certificate to you for an additional cost, or you can download and print the certificate at home.

    Moosa Nazim

    I have not long started this course but I would recommend it to anyone who is thinking about opening their own baking business.

    It has taught me new and interesting things so far and I am excited to complete the remaining modules. This course is helping me to understand what it is like to start a business and how much is actually needed to make it work. I have really enjoyed learning new techniques and ingredients for baking cakes, muffins etc and also what ingredients you can use to cater a variety of people.

    I am so glad I came across this course.

    Cindel Simmill

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