The Complete HR Basics Diploma

Costs and Causes of Employee Turnover Certificate Course

Disability Awareness Course

People with disabilities represent a large untapped labour pool, offering valuable skills, qualifications and assets for employees, yet they continue to be restricted when it comes to participating in the workforce. Disability crosses all barriers and it’s important that employers and businesses begin to increase their standards of diversity to include employees with disabilities. By removing unfair discriminatory barriers and making reasonable accommodations for their needs, employers can benefit from the skill sets that people with disabilities offer.

This course aims to help you and your business understand the benefits of recruiting and hiring individuals with disabilities and guide you in opening your application process to all possible candidates.

You Will Learn:

• About the barriers that people with disabilities face when looking for employment
• What the benefits of employing staff with disabilities are
• The role that HR plays in recruiting and hiring people with disabilities
• About recruitment strategies that can help increase your access to potential applicants
• Tips on interviewing people with disabilities
• About proper disability etiquette in the workplace

Benefits of Taking This Course:

• You will learn how to remove discriminatory barriers in your workplace by making reasonable accommodations for people with disabilities
• You will be able to increase the variety of skills in your workplace by ensuring that all potential candidates are able to apply
• Your staff will benefit from increased productivity, creativity and diversity
• You will be able to provide a wider range of services
• You will be better equipped to deal with disability awareness, both in the workplace and society

Hiring for a Diverse Workforce Certificate Course

When it comes to your workplace, diversity is more than just a common buzzword. It could be the key to your company’s success. Recent studies conducted by numerous organisations have shown the huge benefit that a diverse workforce can have on a company. Everything from your bottom line to your reputation in the community to the working environment can change, when you invest your time and money in hiring a diverse range of staff members.

This course provides you with comprehensive information about hiring for a diverse workforce. It begins by providing you with the definition of diversity and giving you a few examples. We then move on to discuss how to recruit, when diversity is your goal, including aspects of your existing hiring practices that you need to abandon.

Next, we move on to discuss the ways in which your company can retain its diverse workforce. Finally, we cover the considerations that you need to think about, when creating a diversity policy, including its numerous benefits.

You will Learn:

• The most common diversity types that you can expect to see in the workforce
• How a diverse workforce can benefit your company
• Information to include and to omit from your job postings in order to attract diverse candidates
• The reasons why you need a diversity policy
• Which individuals you should consult, before finalising any draft diversity policy, and why
• What the ‘pipeline problem’ is, and how to overcome it with ease

Benefits of Taking this Course

• Understanding what diversity means, especially in a corporate context
• Learning what characteristics are protected under UK law
• Knowing how diverse staff members can add to your organisation’s success
• Learning how to examine your own attitude and correct any potential bias or address any pre-existing prejudices
• Understanding the importance of accountability on the part of management, when it comes to a diversity strategy

HR: Creating an Employee Handbook Certificate Course

Developing a comprehensive and robust employee handbook is crucial if you want to see your organisation thrive. Handbooks tell employees exactly what is expected of them, helping them feel more confident in their positions. These documents also help deliver valuable information about company policies and procedures, so there is never any guesswork involved. This helps to keep you, your staff members and your entire company safe, even in an emergency situation. Additionally, handbooks can protect you from liability, since you can easily prove that all staff members are well-informed of the rules.

This course goes into detail about how to create an employee handbook. We begin by telling you exactly how to start brainstorming ideas, while also letting you know what sections are crucial for you to include regardless of your industry or the type of workplace you are running. The course also reviews important facts to keep in mind while drafting your policies to encourage greater employee compliance. Finally, we talk about a step that is often forgotten, reminding you of who you should consult with when you have finished drafting the document.

You Will Learn:

• What a mission statement is and why your organisation needs one
• How to write meaningful policies
• Understanding why your staff members need certain polices explained
• How to divide your handbook for maximum readability
• What type of language you should focus on using throughout the handbook
• Why visiting a solicitor upon completion of the handbook is essential

Benefits of Taking This Course

• Understanding why you should never start your handbook by delivering dry information
• Learning how to incorporate your mission statement into new employee materials
• Learning the steps you should take to write an employee handbook from scratch
• Learning the steps you should take when you are revising an existing document
• Being able to determine which sections are necessary, regardless of industry

HR: Protecting Confidentiality Certificate Course

Regardless of the type of organisation you are running, your industry or your company size, at some point, your staff members are going to have to deal with confidential information. Knowing how to handle this information is a crucial part of running a successful organisation. In most cases, it is your human resources department that handles most of your confidential information, such as the contents of employee files. However, for some organisations to run smoothly, other people also need to handle sensitive and confidential information, such as proprietary information or personal information about your clients.

This course goes into detail about how to protect confidentiality within your organisation. It begins by telling you why you need to control the flow of information in and out of the workplace and gives you several tips for doing so successfully. Your legal obligations and other responsibilities are covered, ensuring that all staff members are compliant with the relevant legislation. The use of various agreements to ensure privacy is maintained is also reviewed at length. Finally, we talk about certain ethical considerations you may need to keep in mind relating to privacy and confidentiality.

You Will Learn:

• What pieces of UK legislation are crucial for you to understand
• How to handle information your organisation obtains about staff members
• How you can use non-disclosure agreements to protect your organisation
• Who should be able to access confidential information and under what circumstances
• How to keep digital and paper files safe and secure

Benefits of Taking This Course

• Understanding the importance of physical locks throughout the workplace
• Learning how to create a secure password
• Learning how an organisation should record employee passwords
• Understanding how to train new employees to ensure compliance with your confidentiality policies
• Understanding what to do if you are faced with ethical considerations that may require you to violate confidentiality

HR: Working with Vendors Certificate Course

Some of the most important relationships you forge throughout your career are not with your colleagues or co-workers, but instead the vendors you work with on a regular basis. Finding the right vendor and developing a working relationship with them can ensure your company thrives in today’s incredibly competitive marketplace. The wrong vendor can quickly send you into the red, with poor delivery, sub-par products and high prices. This makes finding the right one, and learning when it is time to leave, a crucial skill to develop.

This course goes into detail about how to forge and maintain good relationships with your vendors. It begins by telling you how to find the right vendor for your organisation’s specific needs. Next, we discuss how to maintain a good working relationship with all your vendors, including how you should handle any invoicing concerns. Finally, we spend time reviewing the ways you can deal with difficulties you may experience when working with a third-party vendor. Keeping all of this information in mind guarantees you can always work well with your vendors, keeping your company firmly in the black.

You Will Learn:

• The three key factors you should look for when finding a new vendor
• Why each of those three factors is important
• Understanding how to deal with invoicing concerns
• Why it is important to spend time learning about your own responsibilities and obligations
• Who you should speak with if an order is wrong
• Why price should never be the determining factor when picking a vendor

Benefits of Taking This Course

• Understanding the role vendors play in your organisation
• Learning what steps you should take if you cannot pay an invoice on time while still maintaining a good relationship with your vendor
• Learning the steps you should take if you have concerns about chronic vendor issues
• Learning about the role delivery plays in vendor selection
• Understanding when you need to terminate the relationship with your vendor

Human Capital Management Certificate Course

The success of a business is determined in no small part by the capabilities and productivity of its employees. Effective human capital management is essential at all stages of the worker cycle, from recruitment to retirement.

This course will teach you how to get the most from your workforce, how to lead a team, how to motivate people and how to ensure that you select the best candidates when recruiting.

You Will Learn:

• The relationship between HR and HCM
• The scope of HCM and the key principles underlying best practice in HCM
• Why employees are a business’ main asset and how HCM can help them perform at their best
• What is meant by the term “human capital drivers” and an overview of the most common drivers
• How to maximise human capital via training and the use of effective policies

Benefits of Taking This Course:

• If you work in an HR or HCM-related role, this course will provide you with a useful overview of why effective employee management is crucial to the success of a business
• If you work in a managerial role, the material on this course will help you get the best performance from your team
• If you own a business, this course will help you take a holistic view of your company and appreciate why improving human capital is so important
• If you are interested in occupational psychology, this course will help you understand what drives people at work
• If you are responsible for recruiting and retaining talent at work, this course will help you choose the best candidate for a role and then nurture their development

Preventing Workplace Discrimination Certificate Course

Being a victim of workplace discrimination and harassment is an unfortunate reality for too many workers across the UK. Recent statistics show that over 50% of women have been the victim of harassment, with similar numbers being reported by many individuals with protected characteristics. High levels of discrimination and harassment can have a detrimental effect on your workforce, including reduced productivity, higher turnover and low public opinion. Learning how you, as an employee, can prevent discrimination and harassment in the workplace can lead to a healthier and more empowering environment.

This course provides you with important information about preventing workplace discrimination and harassment, focusing on the role of the employee. It begins by giving you the legal background behind those terms. Next, it covers the patterns that are evident in workplaces with permissive attitudes towards discrimination and harassment. Specific strategies that employees and employers can implement are discussed next. Finally, the last module outlines what to do, if you witness or are a victim of workplace harassment or discriminatory hiring or promotion practices.

You will Learn:

• What a ‘protected characteristic’ is;
• Details about the legislation that covers harassment and discrimination at work;
• Tips on how to recognise a toxic working atmosphere;
• How reviewing the hiring and promotion practices of a company can indicate the level of discrimination that you can anticipate encountering;
• What a zero-tolerance policy is, and why your company should have one;
• Information on what constitutes a fair complaints process.

Benefits of Taking this Course:

• Learning more about workplace discrimination and harassment, including the definitions of each term;
• Understanding how corporate culture and retention rates reflect the likelihood of encountering discrimination or harassment at work;
• Learning what information should be in employee training programmes, if a workplace is serious about preventing harassment and discrimination;
• Learning how to develop a complaints process that is fair for everyone involved;
• Understanding what steps you should take, if you witness or are the victim of harassment or discrimination at work.

Retaining Your Best People Certificate Course

Even in today’s competitive job market, it can be difficult to retain good employees. In most cases, employees voluntarily leave organisations for better opportunities. This can result in high turnover, especially for companies that do not prioritise employee retention. Unfortunately, high turnover can have numerous negative effects on your company, including damage to your reputation.

This course provides you with comprehensive information about employee retention. It begins by talking about the importance of keeping the skilled workers on your staff happy and employed within your organisation. It also talks about three main ways you can ensure that the best people at your company remain on staff. These methods include evaluating certain strategies you use to lead your team, the condition of the working environment and other techniques that may convince your best people to continue their careers at your place of business instead of looking elsewhere.

You Will Learn:-

• The reasons why focusing on retention can improve your company
• Proper management techniques
• The difference between coaching and discipline and when to use which one
• The importance of the working environment to an employee’s desire to stay with your company
• How you can make improvements and adjustments where necessary to retain as many employees as possible
• Additional perks and benefits employees value when thinking about whether or not to remain in a particular position

Benefits of Taking This Course

• Learning about how employee retention can make your bottom line soar
• Learning valuable tips on how to coach and empower your staff members
• Understanding why it is so important to communicate effectively and to set clear goals
• Gaining an appreciation for how an employee’s working environment can impact their loyalty
• Learning the best tips and techniques for keeping your best people on staff for as long as possible

Sexual Harassment Awareness Certificate Course

A recent study of UK workplaces found that over 50% of all women have been sexually harassed at some point in their careers. Numbers like these paint an unpleasant image of workplaces across the country. Sexual harassment at work can lead to several negative consequences, including low productivity, loss of interest in work and even the development of depression and anxiety. Understanding your role as an employee in preventing sexual harassment at work always leads to healthier working environments.

This course provides you with important information about preventing sexual harassment at work, focusing on the role of the employee. It begins by providing you with a few important definitions. It then moves on to talk about the behaviours exhibited by those who are victimising others, as well as those of victims. Next, specific strategies for prevention are provided. Finally, we examine the role of the employer and the employee in active prevention.

You Will Learn:-

• Exactly what sexual harassment is
• The relevant pieces of legislation relating to harassment in the UK
• How to recognise sexual harassment when you see it
• The rights, roles and responsibilities of employers in sexual harassment prevention
• The rights, roles and responsibilities of employees in sexual harassment prevention
• Specific strategies you can use to prevent harassment at work

Benefits of Taking This Course

• Learning more about sexual harassment in the workplace
• Understanding the impact of sexual harassment on the victim, as well as the rest of the workplace
• Learning how to identify sexual harassment at work, whether you are a bystander or a victim
• Gaining practical tips you can use to reduce the risk of sexual harassment occurring at your place of work
• Understanding more about your own role in prevention, as well as the role your employer plays

The course is broken down into 0 individual modules. Each module takes between 20 and 90 minutes on average to study. Although you are free to spend as much or as little time as you feel necessary on each module, simply log in and out of the course at your convenience.

You can study the course any time you like. Simply log in and out of the web based course as often as you require. The course is compatible with all computers, tablet devices and smart phones so you can even study while on the move!

Once you have completed all 0 modules there is a multiple choice test. The questions will be on a range of topics found within the 0 modules. The test, like the course, is online and can be taken a time and location of your choosing.

The pass mark for the test is 70%.

If you don’t pass the test first time you will get further opportunities to take the test again after extra study. There are no limits to the number of times you can take the test. All test retakes are included within the price of the course.

Once you have completed your test you can log in to your account and download/print your certificate any time you need it. If you would prefer us to post you a certificate to a UK address, there will be an admin charge of £10 (certificates sent internationally may cost more).

You can either use your Visa, MasterCard, American Express, Solo cards or PayPal account to pay for the online course. Our site uses the latest SSL encryption to ensure your safety. All payments are handled securely by PayPal.

You can begin the course immediately after your payment has been received. You will create your login details during the checkout process. We will also send you an email confirming your login details.

We estimate that the course will take about 20 hours to complete in total, plus an additional 30 minutes for the end of course test.

Once you have been awarded your certificate it is valid for life. The certificate does not expire or need renewing.