Costs and Causes of Employee Turnover Certificate

Costs and Causes of Employee Turnover Certificate Course

Employee turnover costs businesses and the economy an astronomical amount of money every year, with some industries particularly vulnerable to its effects. Some turnover is normal and healthy in every sector, but above-average turnover can significantly lower productivity and morale in the workplace. Therefore, it is imperative that every organisation makes an effort to measure and analyse who is leaving – and why.
 
This course provides an overview of the factors underlying employee turnover and how job and personal factors affect the likelihood that someone will tender their resignation. You will also learn what employers, recruiters and managers across all sectors can do to improve employee retention. You will discover why the first few weeks following a new hire are crucial, the role of training and how to build a positive workplace culture that inspires satisfaction and loyalty among employees.

 

You Will Learn:-

  • The differences between voluntary and involuntary employee turnover, how it is measured and why high turnover is generally a warning sign that an organisation needs to examine their recruitment and hiring practices.
  • The financial and non-financial toll turnover takes on a business, how it impacts profitability and productivity and why a single resignation can trigger a domino effect within a department.
  • The most common causes of employee turnover, how many employees are unhappy in their roles and what they most value in a prospective employer.
  • Why the recruitment process is instrumental in reducing an organisation’s turnover rate and what employers can do to check the “fit” between a candidate and their organisation.
  • How to improve retention rates among existing staff, nurture talent within an organisation and build a good company culture.

Benefits Of Taking This Course:-

  • If you are in a management position, you will gain useful insight into the relationship between leadership practices and employee retention.
  • If you work in an HR role, this course will provide you with information that will help you measure and understand turnover in your company.
  • If you work in a recruitment-based role, this course will help you draw links between job design, the recruitment process, worker satisfaction and turnover.
  • Anyone who oversees the day-to-day running of an organisation will benefit from understanding the link between employee turnover and the success of the organisation as a whole.
  • Anyone interested in organisational psychology will appreciate this opportunity to learn more about employee motivation.

 

This course includes

24/7 Student Support

End of course certification

Lifetime access to your course

Compatible with modern devices

PLUS - Access to the exclusive New Skills Academy Study Group!
ID: YDFT67YHJ
certificate

of achievement

This certificate is presented to

Your Name

NSA

For completing the

Costs and Causes of Employee Turnover Certificate

on 21st November 2026

Selena Hurford

Selena Hurford

Course Tutor

cpd

Daniel Morgan

Daniel Morgan

Head of Academy

Certificate Example

Anyone who has an interest in learning more about this subject matter is encouraged to take the course. There are no entry requirements to take the course.

The course is broken down into 5 individual modules. Each module takes between 20 and 90 minutes on average to study. Although you are free to spend as much or as little time as you feel necessary on each module, simply log in and out of the course at your convenience.

You can study the course any time you like. Simply log in and out of the web based course as often as you require. The course is compatible with all computers, tablet devices and smart phones so you can even study while on the move!

Once you have completed all 5 modules there is a multiple choice test. The questions will be on a range of topics found within the 5 modules. The test, like the course, is online and can be taken a time and location of your choosing.

The pass mark for the test is 70%.

If you don’t pass the test first time you will get further opportunities to take the test again after extra study. There are no limits to the number of times you can take the test. All test retakes are included within the price of the course.

You can either use your Visa, MasterCard, American Express, Solo cards or PayPal account to pay for the online course. Our site uses the latest SSL encryption to ensure your safety. All payments are handled securely by PayPal.

You can begin the course immediately after your payment has been received. You will create your login details during the checkout process. We will also send you an email confirming your login details.

We estimate that the course will take about 3 hours to complete in total, plus an additional 30 minutes for the end of course test.

Once you have been awarded your certificate it is valid for life. The certificate does not expire or need renewing.

I really enjoyed this course. Although I already work in customer services, I found it very informative and I picked up a lot of useful information and tips. What I liked about the course was that it was something you could do at your own pace and it was easy to follow. It made me feel more relaxed about my studying and put me at ease when it came to the final test at the end. The modules were just the right length, with plenty of content to get your teeth into but not too much that it became overwhelming, and that made it better to learn and digest what was being said. I would certainly recommend it!

Stephen Rawlinson

This course was amazing and fun!

Not only was it very informative and well categorized and divided into easy learning sections, but also very complete and offering tons of valuable information to succeed as a Landscaper.

The illustrations and photos are very helpful and provide a clear image of how to do things and how things ought to look and also help for future reference along with the worksheets that are downloadable which assist in the learning process.

The course covers every aspect of Garden Design & Landscaping and it was a pleasure completing this course - highly recommend it to anybody with an interest in becoming a Landscaper or for the individual who has an interest in broadening their knowledge in the garden.

Wayne Lavarinhas

I loved every aspect of this online digital marketing course. The modules were well constructed and offered up a wealth of information on the subject.

I found myself learning many new things, such as the best practices for implementing an online marketing campaign, whether through social media, email marketing, or otherwise.

Passing this course has gone a long way to helping me with my online business routine.

I sought to improve my efforts at marketing my work and now, thanks to New Skills Academy, I’ve been able to. Thank you so much to New Skills Academy for this amazing course.

Daccari Mitchell

This course will give me the chance to engage further in my search for a career. I found this course helpful for both refreshing my memory of known skills as well as teaching me new ones.

I appreciated the chance to engage in this course as it was very interactive. I could both watch videos as well as read explanations. I could then apply that in a practice element of the course.

I have an ICT A Level and I didn’t know some of the function that were possible on word. It has been beneficial to me, even though I’m well versed in Microsoft Word.

Shelley Mckeown

I completed the international massage diploma months ago and love to keep revisiting modules. I learn something new each and every time because there’s such a wealth of information presented in a beautifully user-friendly way with excellent videos to accompany each massage technique.

I’m already a working massage therapist, who enjoys attending short courses to up-skill and be able to provide my clients with more value. And ‘The New Skills Academy’ massage course is simply one of the best investments I’ve made in my ongoing professional development.

I’m now a whizz at facial massage (something they didn’t teach at massage school) and Lomi-Lomi too! Highly recommended!

Bee Scott

Whilst doing an internship in an Estate Agency, I decided to study the Estate Agent Diploma to gain a better understanding of the regulations and the best ways to go about visits and building my network. I found the course to be very comprehensive and easy to follow.

I’d recommend this to anyone looking to broaden their knowledge of the field of Estate Agency. I found the time estimates to be right if you are simply reading, but I took several pages of notes and so took longer, as I wanted to really understand what I was reading.

Overall, comprehensive and easy to follow.

Lauren Newall

Duration:
3 hours

Access:
Lifetime Access

Approved by:
CPD

Learning Type:


Text based modules  Images  Video learning 

Cost:
$120.00

Costs and Causes of Employee Turnover Certificate Course

Employee turnover costs businesses and the economy an astronomical amount of money every year, with some industries particularly vulnerable to its effects. Some turnover is normal and healthy in every sector, but above-average turnover can significantly lower productivity and morale in the workplace. Therefore, it is imperative that every organisation makes an effort to measure and analyse who is leaving – and why.
 
This course provides an overview of the factors underlying employee turnover and how job and personal factors affect the likelihood that someone will tender their resignation. You will also learn what employers, recruiters and managers across all sectors can do to improve employee retention. You will discover why the first few weeks following a new hire are crucial, the role of training and how to build a positive workplace culture that inspires satisfaction and loyalty among employees.

 

You Will Learn:-

  • The differences between voluntary and involuntary employee turnover, how it is measured and why high turnover is generally a warning sign that an organisation needs to examine their recruitment and hiring practices.
  • The financial and non-financial toll turnover takes on a business, how it impacts profitability and productivity and why a single resignation can trigger a domino effect within a department.
  • The most common causes of employee turnover, how many employees are unhappy in their roles and what they most value in a prospective employer.
  • Why the recruitment process is instrumental in reducing an organisation’s turnover rate and what employers can do to check the “fit” between a candidate and their organisation.
  • How to improve retention rates among existing staff, nurture talent within an organisation and build a good company culture.

Benefits Of Taking This Course:-

  • If you are in a management position, you will gain useful insight into the relationship between leadership practices and employee retention.
  • If you work in an HR role, this course will provide you with information that will help you measure and understand turnover in your company.
  • If you work in a recruitment-based role, this course will help you draw links between job design, the recruitment process, worker satisfaction and turnover.
  • Anyone who oversees the day-to-day running of an organisation will benefit from understanding the link between employee turnover and the success of the organisation as a whole.
  • Anyone interested in organisational psychology will appreciate this opportunity to learn more about employee motivation.

 

This course includes

24/7 Student Support

End of course certification

Lifetime access to your course

Compatible with modern devices

PLUS - Access to the exclusive New Skills Academy Study Group!
ID: YDFT67YHJ
certificate

of achievement

This certificate is presented to

Your Name

NSA

For completing the

Costs and Causes of Employee Turnover Certificate

on 21st November 2026

Selena Hurford

Selena Hurford

Course Tutor

cpd

Daniel Morgan

Daniel Morgan

Head of Academy

Certificate Example

Anyone who has an interest in learning more about this subject matter is encouraged to take the course. There are no entry requirements to take the course.

The course is broken down into 5 individual modules. Each module takes between 20 and 90 minutes on average to study. Although you are free to spend as much or as little time as you feel necessary on each module, simply log in and out of the course at your convenience.

You can study the course any time you like. Simply log in and out of the web based course as often as you require. The course is compatible with all computers, tablet devices and smart phones so you can even study while on the move!

Once you have completed all 5 modules there is a multiple choice test. The questions will be on a range of topics found within the 5 modules. The test, like the course, is online and can be taken a time and location of your choosing.

The pass mark for the test is 70%.

If you don’t pass the test first time you will get further opportunities to take the test again after extra study. There are no limits to the number of times you can take the test. All test retakes are included within the price of the course.

You can either use your Visa, MasterCard, American Express, Solo cards or PayPal account to pay for the online course. Our site uses the latest SSL encryption to ensure your safety. All payments are handled securely by PayPal.

You can begin the course immediately after your payment has been received. You will create your login details during the checkout process. We will also send you an email confirming your login details.

We estimate that the course will take about 3 hours to complete in total, plus an additional 30 minutes for the end of course test.

Once you have been awarded your certificate it is valid for life. The certificate does not expire or need renewing.

I really enjoyed this course. Although I already work in customer services, I found it very informative and I picked up a lot of useful information and tips. What I liked about the course was that it was something you could do at your own pace and it was easy to follow. It made me feel more relaxed about my studying and put me at ease when it came to the final test at the end. The modules were just the right length, with plenty of content to get your teeth into but not too much that it became overwhelming, and that made it better to learn and digest what was being said. I would certainly recommend it!

Stephen Rawlinson

This course was amazing and fun!

Not only was it very informative and well categorized and divided into easy learning sections, but also very complete and offering tons of valuable information to succeed as a Landscaper.

The illustrations and photos are very helpful and provide a clear image of how to do things and how things ought to look and also help for future reference along with the worksheets that are downloadable which assist in the learning process.

The course covers every aspect of Garden Design & Landscaping and it was a pleasure completing this course - highly recommend it to anybody with an interest in becoming a Landscaper or for the individual who has an interest in broadening their knowledge in the garden.

Wayne Lavarinhas

I loved every aspect of this online digital marketing course. The modules were well constructed and offered up a wealth of information on the subject.

I found myself learning many new things, such as the best practices for implementing an online marketing campaign, whether through social media, email marketing, or otherwise.

Passing this course has gone a long way to helping me with my online business routine.

I sought to improve my efforts at marketing my work and now, thanks to New Skills Academy, I’ve been able to. Thank you so much to New Skills Academy for this amazing course.

Daccari Mitchell

This course will give me the chance to engage further in my search for a career. I found this course helpful for both refreshing my memory of known skills as well as teaching me new ones.

I appreciated the chance to engage in this course as it was very interactive. I could both watch videos as well as read explanations. I could then apply that in a practice element of the course.

I have an ICT A Level and I didn’t know some of the function that were possible on word. It has been beneficial to me, even though I’m well versed in Microsoft Word.

Shelley Mckeown

I completed the international massage diploma months ago and love to keep revisiting modules. I learn something new each and every time because there’s such a wealth of information presented in a beautifully user-friendly way with excellent videos to accompany each massage technique.

I’m already a working massage therapist, who enjoys attending short courses to up-skill and be able to provide my clients with more value. And ‘The New Skills Academy’ massage course is simply one of the best investments I’ve made in my ongoing professional development.

I’m now a whizz at facial massage (something they didn’t teach at massage school) and Lomi-Lomi too! Highly recommended!

Bee Scott

Whilst doing an internship in an Estate Agency, I decided to study the Estate Agent Diploma to gain a better understanding of the regulations and the best ways to go about visits and building my network. I found the course to be very comprehensive and easy to follow.

I’d recommend this to anyone looking to broaden their knowledge of the field of Estate Agency. I found the time estimates to be right if you are simply reading, but I took several pages of notes and so took longer, as I wanted to really understand what I was reading.

Overall, comprehensive and easy to follow.

Lauren Newall

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