Converting Leads into Sales Certificate

Included as part of the unlimited membership
cpd
£40.00 BUY NOW

Converting Leads into Sales Certificate Course

The entire sales landscape has changed dramatically in the last decade. As a result, businesses are seeking new strategies and shifting sales models: pushing for streamlined internal sales processes which require significant changes to roles, skills, technology and organisational structure. Businesses, and individuals, that learn to thrive in this rapidly changing and dynamic environment can grasp the huge opportunity to dynamically respond to changing customer requirements. Customer centric and internally aligned sales and service models lead the way for a new approach to selling, which genuinely supports customers to purchase products aligned to their needs - increasing trust, loyalty and revenue.

This course has been designed for sales staff at all levels to help you understand, respond and thrive under modern and dynamic sales models. The course covers key concepts vital to understanding and implementing processes which drive competitor advantage and increase market share. The information presented is supported by practical examples, templates and opportunities to develop and practice the skills, aptitudes and concepts needed to successfully sell to today’s savvy consumer in saturated global markets. The skills, tools and knowledge contained in this course will take you through the essential knowledge, psychology, practical steps and personal development needed to optimise your sales opportunities and convert leads into sales. Worksheets, quizzes, tests and interactive exercises are provided to reinforce and aid your learning.

What you will learn:

  • How sales and service roles have changed and the immense opportunities this presents
  • How to support and manage internet savvy and highly informed modern consumers
  • Why sales people need to reframe products and services as solutions to customer problems
  • How to use effective questioning to qualify leads and gather vital information about needs
  • How to direct the buying journey and successfully input at each stage
  • Simple techniques for resolving objections and ensuring the prospect is ready to close
  • How and why gaining trust is so vital under the influence of social media
  • The concepts of lead scoring and how it is used to optimise effort and maximise profitability

Benefits of taking this course:

  • Feel more confident understanding the psychology, emotions and behaviours of customers
  • Learn how to effectively position appropriate products to upsell and cross-sell
  • Discover how to maintain confident communication when dealing with difficult customers
  • Acquire practical methods to build trust and develop productive relationships
  • Eliminate the fear of asking for commitment and getting sales
  • Develop call structure and customisable templates for multiple correspondence types
  • Enhance and optimise linguistic and conversational skills to aid clear communication

Taking this course will empower individuals and organisations to respond effectively to change and implement dynamic customer-centric sales processes which are ethical, effective and highly profitable.

This course includes

24/7 Student Support

End of course certification

Lifetime access to your course

Compatible with modern devices

PLUS - Access to the exclusive New Skills Academy Study Group!
  • Learn how sales and service roles have changed and the new opportunities this presents for business
  • Understand the relationship between service, selling and upselling.
  • Investigate the benefits of a change in mind-set to step into the new roles
  • Get to grips with the new reality of informed customers and how this impacts business processes
  • Understand the importance of reframing products and services as solutions to customer problems
  • Learn how to use effective questioning to qualify leads and gather vital information about needs
  • Comprehend the differences between upselling and cross-selling with strategies for their effective use
  • Discover how to direct the buying journey and how to successfully input at each stage
  • Understand the drivers and differences in customer personalities and buying behaviours
  • Learn how to analyse customer behaviours and interpret actions to reveal patterns and styles
  • Discover how to maintain confident communication when dealing with difficult customers
  • Uncover the crucial significance of establishing trust in customer relationships
  • Understand the concept of lead scoring and how it should be used to prioritise your sales efforts
  • Learn why we avoid asking for commitment and discover how to overcome fears and ask for sales
  • Uncover the main reasons cold calling fails and learn how to do it effectively
  • Introduce structure and customisable templates for emails and telephone calls
  • Enhance and optimise telephone and conversational skills to aid clear communication
  • Improve telephone etiquette and expand customer rapport development using the telephone
  • Learn about the key areas in which business should focus sales change management efforts
  • Review the changing scope of sales roles within business organisations
ID: YDFT67YHJ
certificate

of achievement

This certificate is presented to

Your Name

NSA

For completing the

Converting Leads into Sales Certificate

on 21st November 2021

Selena Hurford

Selena Hurford

Course Tutor

cpd

Daniel Morgan

Daniel Morgan

Head of Academy

Certificate Example

Anyone who has an interest in learning more about this subject matter is encouraged to take the course. There are no entry requirements to take the course.

The course is broken down into 5 individual modules. Each module takes between 20 and 90 minutes on average to study. Although you are free to spend as much or as little time as you feel necessary on each module, simply log in and out of the course at your convenience.

You can study the course any time you like. Simply log in and out of the web based course as often as you require. The course is compatible with all computers, tablet devices and smart phones so you can even study while on the move!

Once you have completed all 5 modules there is a multiple choice test. The questions will be on a range of topics found within the 5 modules. The test, like the course, is online and can be taken a time and location of your choosing.

The pass mark for the test is 70%.

If you don’t pass the test first time you will get further opportunities to take the test again after extra study. There are no limits to the number of times you can take the test. All test retakes are included within the price of the course.

Once you have completed your test you can log in to your account and download/print your certificate any time you need it. If you would prefer us to post you a certificate to a UK address, there will be an admin charge of £10 (certificates sent internationally may cost more).

You can either use your Visa, MasterCard, American Express, Solo cards or PayPal account to pay for the online course. Our site uses the latest SSL encryption to ensure your safety. All payments are handled securely by PayPal.

You can begin the course immediately after your payment has been received. You will create your login details during the checkout process. We will also send you an email confirming your login details.

We estimate that the course will take about 9 hours to complete in total, plus an additional 30 minutes for the end of course test.

Once you have been awarded your certificate it is valid for life. The certificate does not expire or need renewing.

I am so happy I decided to take this course I would not be where I am now without it.
Nail diploma school has taught me so much I have a much better understanding of how to start my business and run is successfully.
Even employers are begging to have me and my clients are swarming after I learnt how to advertise better. A big thanks.

Gina Amron

Amazing course! Clear training videos and everything you need to know to become a nail tech! I'm so pleased I decided to do this. It's put me on track to work for myself and own my own business

Kelly Goulding

There are some fantastic courses on offer and they are set out in a simple, easy step by step way to help with home learning. I like how they are set out in small modules with a quiz at the end. It made it easier for me to take on board what I was being taught.

When I needed to contact someone about the course, they responded quickly to my emails and helped me solve my issues. I like that there is no time scale on completing the course so that I can pick up where I left off after a break from learning.

I would recommend learning with New Skills Academy to anyone wanting to improve their skills.

Katherine Andrew

I loved every aspect of this online digital marketing course. The modules were well constructed and offered up a wealth of information on the subject.

I found myself learning many new things, such as the best practices for implementing an online marketing campaign, whether through social media, email marketing, or otherwise.

Passing this course has gone a long way to helping me with my online business routine.

I sought to improve my efforts at marketing my work and now, thanks to New Skills Academy, I’ve been able to. Thank you so much to New Skills Academy for this amazing course.

Daccari Mitchell

This course will give me the chance to engage further in my search for a career. I found this course helpful for both refreshing my memory of known skills as well as teaching me new ones.

I appreciated the chance to engage in this course as it was very interactive. I could both watch videos as well as read explanations. I could then apply that in a practice element of the course.

I have an ICT A Level and I didn’t know some of the function that were possible on word. It has been beneficial to me, even though I’m well versed in Microsoft Word.

Shelley Mckeown

I would like to say that I have completely enjoyed the course online and I am very pleased with the resources and information that was given. My father is very proud of me completing the course in a short amount of time and I can only give credit to New Skills Academy for giving me the opportunity to complete a qualification that will benefit me in the future. I say this because my preferred job role is a human resources manager or even assistant to start off with. Many thanks for this amazing experience and the importance of this qualification as a whole.

Kaoutar Lenabdeljilil

Duration:
9 hours

Access:
Lifetime Access

Approved by:
CPD

Learning Type:


Text based modules  Images 

Cost:
£40.00

0% Finance

Converting Leads into Sales Certificate Course

The entire sales landscape has changed dramatically in the last decade. As a result, businesses are seeking new strategies and shifting sales models: pushing for streamlined internal sales processes which require significant changes to roles, skills, technology and organisational structure. Businesses, and individuals, that learn to thrive in this rapidly changing and dynamic environment can grasp the huge opportunity to dynamically respond to changing customer requirements. Customer centric and internally aligned sales and service models lead the way for a new approach to selling, which genuinely supports customers to purchase products aligned to their needs - increasing trust, loyalty and revenue.

This course has been designed for sales staff at all levels to help you understand, respond and thrive under modern and dynamic sales models. The course covers key concepts vital to understanding and implementing processes which drive competitor advantage and increase market share. The information presented is supported by practical examples, templates and opportunities to develop and practice the skills, aptitudes and concepts needed to successfully sell to today’s savvy consumer in saturated global markets. The skills, tools and knowledge contained in this course will take you through the essential knowledge, psychology, practical steps and personal development needed to optimise your sales opportunities and convert leads into sales. Worksheets, quizzes, tests and interactive exercises are provided to reinforce and aid your learning.

What you will learn:

  • How sales and service roles have changed and the immense opportunities this presents
  • How to support and manage internet savvy and highly informed modern consumers
  • Why sales people need to reframe products and services as solutions to customer problems
  • How to use effective questioning to qualify leads and gather vital information about needs
  • How to direct the buying journey and successfully input at each stage
  • Simple techniques for resolving objections and ensuring the prospect is ready to close
  • How and why gaining trust is so vital under the influence of social media
  • The concepts of lead scoring and how it is used to optimise effort and maximise profitability

Benefits of taking this course:

  • Feel more confident understanding the psychology, emotions and behaviours of customers
  • Learn how to effectively position appropriate products to upsell and cross-sell
  • Discover how to maintain confident communication when dealing with difficult customers
  • Acquire practical methods to build trust and develop productive relationships
  • Eliminate the fear of asking for commitment and getting sales
  • Develop call structure and customisable templates for multiple correspondence types
  • Enhance and optimise linguistic and conversational skills to aid clear communication

Taking this course will empower individuals and organisations to respond effectively to change and implement dynamic customer-centric sales processes which are ethical, effective and highly profitable.

This course includes

24/7 Student Support

End of course certification

Lifetime access to your course

Compatible with modern devices

PLUS - Access to the exclusive New Skills Academy Study Group!
  • Learn how sales and service roles have changed and the new opportunities this presents for business
  • Understand the relationship between service, selling and upselling.
  • Investigate the benefits of a change in mind-set to step into the new roles
  • Get to grips with the new reality of informed customers and how this impacts business processes
  • Understand the importance of reframing products and services as solutions to customer problems
  • Learn how to use effective questioning to qualify leads and gather vital information about needs
  • Comprehend the differences between upselling and cross-selling with strategies for their effective use
  • Discover how to direct the buying journey and how to successfully input at each stage
  • Understand the drivers and differences in customer personalities and buying behaviours
  • Learn how to analyse customer behaviours and interpret actions to reveal patterns and styles
  • Discover how to maintain confident communication when dealing with difficult customers
  • Uncover the crucial significance of establishing trust in customer relationships
  • Understand the concept of lead scoring and how it should be used to prioritise your sales efforts
  • Learn why we avoid asking for commitment and discover how to overcome fears and ask for sales
  • Uncover the main reasons cold calling fails and learn how to do it effectively
  • Introduce structure and customisable templates for emails and telephone calls
  • Enhance and optimise telephone and conversational skills to aid clear communication
  • Improve telephone etiquette and expand customer rapport development using the telephone
  • Learn about the key areas in which business should focus sales change management efforts
  • Review the changing scope of sales roles within business organisations
ID: YDFT67YHJ
certificate

of achievement

This certificate is presented to

Your Name

NSA

For completing the

Converting Leads into Sales Certificate

on 21st November 2021

Selena Hurford

Selena Hurford

Course Tutor

cpd

Daniel Morgan

Daniel Morgan

Head of Academy

Certificate Example

Anyone who has an interest in learning more about this subject matter is encouraged to take the course. There are no entry requirements to take the course.

The course is broken down into 5 individual modules. Each module takes between 20 and 90 minutes on average to study. Although you are free to spend as much or as little time as you feel necessary on each module, simply log in and out of the course at your convenience.

You can study the course any time you like. Simply log in and out of the web based course as often as you require. The course is compatible with all computers, tablet devices and smart phones so you can even study while on the move!

Once you have completed all 5 modules there is a multiple choice test. The questions will be on a range of topics found within the 5 modules. The test, like the course, is online and can be taken a time and location of your choosing.

The pass mark for the test is 70%.

If you don’t pass the test first time you will get further opportunities to take the test again after extra study. There are no limits to the number of times you can take the test. All test retakes are included within the price of the course.

Once you have completed your test you can log in to your account and download/print your certificate any time you need it. If you would prefer us to post you a certificate to a UK address, there will be an admin charge of £10 (certificates sent internationally may cost more).

You can either use your Visa, MasterCard, American Express, Solo cards or PayPal account to pay for the online course. Our site uses the latest SSL encryption to ensure your safety. All payments are handled securely by PayPal.

You can begin the course immediately after your payment has been received. You will create your login details during the checkout process. We will also send you an email confirming your login details.

We estimate that the course will take about 9 hours to complete in total, plus an additional 30 minutes for the end of course test.

Once you have been awarded your certificate it is valid for life. The certificate does not expire or need renewing.

I am so happy I decided to take this course I would not be where I am now without it.
Nail diploma school has taught me so much I have a much better understanding of how to start my business and run is successfully.
Even employers are begging to have me and my clients are swarming after I learnt how to advertise better. A big thanks.

Gina Amron

Amazing course! Clear training videos and everything you need to know to become a nail tech! I'm so pleased I decided to do this. It's put me on track to work for myself and own my own business

Kelly Goulding

There are some fantastic courses on offer and they are set out in a simple, easy step by step way to help with home learning. I like how they are set out in small modules with a quiz at the end. It made it easier for me to take on board what I was being taught.

When I needed to contact someone about the course, they responded quickly to my emails and helped me solve my issues. I like that there is no time scale on completing the course so that I can pick up where I left off after a break from learning.

I would recommend learning with New Skills Academy to anyone wanting to improve their skills.

Katherine Andrew

I loved every aspect of this online digital marketing course. The modules were well constructed and offered up a wealth of information on the subject.

I found myself learning many new things, such as the best practices for implementing an online marketing campaign, whether through social media, email marketing, or otherwise.

Passing this course has gone a long way to helping me with my online business routine.

I sought to improve my efforts at marketing my work and now, thanks to New Skills Academy, I’ve been able to. Thank you so much to New Skills Academy for this amazing course.

Daccari Mitchell

This course will give me the chance to engage further in my search for a career. I found this course helpful for both refreshing my memory of known skills as well as teaching me new ones.

I appreciated the chance to engage in this course as it was very interactive. I could both watch videos as well as read explanations. I could then apply that in a practice element of the course.

I have an ICT A Level and I didn’t know some of the function that were possible on word. It has been beneficial to me, even though I’m well versed in Microsoft Word.

Shelley Mckeown

I would like to say that I have completely enjoyed the course online and I am very pleased with the resources and information that was given. My father is very proud of me completing the course in a short amount of time and I can only give credit to New Skills Academy for giving me the opportunity to complete a qualification that will benefit me in the future. I say this because my preferred job role is a human resources manager or even assistant to start off with. Many thanks for this amazing experience and the importance of this qualification as a whole.

Kaoutar Lenabdeljilil

https://uk.trustpilot.com/review/newskillsacademy.co.uk
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