Improve Your Assertiveness Certificate
Why you should study with us
Improve Your Assertiveness Certificate Course
There are four primary communication styles used in most conversations. Out of these four, only one is ideal: assertiveness. Developing your assertiveness is the key to having your wants and needs met, without putting the obligation on others to figure them out or being rude or overly aggressive about them. As a result, people who have these skills tend to be happier and deal with less anxiety throughout their daily lives. While learning how to improve your assertiveness is not easy, it can be done.
This course goes into detail about the strategies and techniques you can employ to improve your assertive communication skills. We begin by introducing you to the various communication styles, providing you with information on why assertiveness comes with the most benefits. Next, we review a few simple steps that you can take in order to introduce assertiveness into your daily conversations.
Practising these skills can be daunting, which is why we break it down into a series of simple tasks that you can employ easily and confidently. Finally, we review a series of assertive communication techniques.
You Will Learn:
- The difference between the passive, aggressive, assertive and passive-aggressive styles of communication
- The reasons why being assertive is important, both at work and in your personal life
- How to prioritise your own wants and needs in a conversation
- The importance of turning people and projects down when you do not have the necessary time
- Strategies you can use to become more assertive with ease
Benefits of Taking This Course:
- Experiencing less stress and anxiety having your wants and needs met
- Learning how to slowly introduce assertiveness into your communication style
- Understanding how being assertive differs from other communication styles
- Learning how to use ‘I’ statements in a way that benefits all parties involved in a conversation
- Understanding what to do if you are uncertain about how to respond immediately
This course includes
24/7 Student Support
End of course certification
Lifetime access to your course
Compatible with modern devices
ID: YDFT67YHJ
of achievement
This certificate is presented to
Your Name
For completing the
Improve Your Assertiveness Certificate
on 21st November 2025
Selena Hurford
Selena Hurford
Course Tutor
Daniel Morgan
Daniel Morgan
Head of Academy
Anyone who has an interest in learning more about this subject matter is encouraged to take the course. There are no entry requirements to take the course.
The course is broken down into 1 individual modules. Each module takes between 20 and 90 minutes on average to study. Although you are free to spend as much or as little time as you feel necessary on each module, simply log in and out of the course at your convenience.
You can study the course any time you like. Simply log in and out of the web based course as often as you require. The course is compatible with all computers, tablet devices and smart phones so you can even study while on the move!
Once you have completed all 1 modules there is a multiple choice test. The questions will be on a range of topics found within the 1 modules. The test, like the course, is online and can be taken a time and location of your choosing.
The pass mark for the test is 70%.
If you don’t pass the test first time you will get further opportunities to take the test again after extra study. There are no limits to the number of times you can take the test. All test retakes are included within the price of the course.
You can either use your Visa, MasterCard, American Express, Solo cards or PayPal account to pay for the online course. Our site uses the latest SSL encryption to ensure your safety. All payments are handled securely by PayPal.
You can begin the course immediately after your payment has been received. You will create your login details during the checkout process. We will also send you an email confirming your login details.
We estimate that the course will take about 0.75 hours to complete in total, plus an additional 30 minutes for the end of course test.
Once you have been awarded your certificate it is valid for life. The certificate does not expire or need renewing.
This course is delightfully informative. It is great to learn the true meaning of assertiveness and it is not what you think it is! Study this course to find out. S.V. Wilson
This course was very solution-focussed. It gave some easy to recall approaches for particular issues that can arise at work but also sometimes in social, educational, family or other interactive situations. We may not find it easy to read or relate to some people or they may not want to hear us; but there are tried and trusted ways to overcome these obstacles to a fulfilling life, without looking for another job every time. The outcome is fair as everyone's needs should be heard and considered, a result made much likelier by using the techniques and knowledge taught here. Ian Freer
Improve Your Assertiveness Certificate Course
There are four primary communication styles used in most conversations. Out of these four, only one is ideal: assertiveness. Developing your assertiveness is the key to having your wants and needs met, without putting the obligation on others to figure them out or being rude or overly aggressive about them. As a result, people who have these skills tend to be happier and deal with less anxiety throughout their daily lives. While learning how to improve your assertiveness is not easy, it can be done.
This course goes into detail about the strategies and techniques you can employ to improve your assertive communication skills. We begin by introducing you to the various communication styles, providing you with information on why assertiveness comes with the most benefits. Next, we review a few simple steps that you can take in order to introduce assertiveness into your daily conversations.
Practising these skills can be daunting, which is why we break it down into a series of simple tasks that you can employ easily and confidently. Finally, we review a series of assertive communication techniques.
You Will Learn:
- The difference between the passive, aggressive, assertive and passive-aggressive styles of communication
- The reasons why being assertive is important, both at work and in your personal life
- How to prioritise your own wants and needs in a conversation
- The importance of turning people and projects down when you do not have the necessary time
- Strategies you can use to become more assertive with ease
Benefits of Taking This Course:
- Experiencing less stress and anxiety having your wants and needs met
- Learning how to slowly introduce assertiveness into your communication style
- Understanding how being assertive differs from other communication styles
- Learning how to use ‘I’ statements in a way that benefits all parties involved in a conversation
- Understanding what to do if you are uncertain about how to respond immediately
This course includes
24/7 Student Support
End of course certification
Lifetime access to your course
Compatible with modern devices
ID: YDFT67YHJ
of achievement
This certificate is presented to
Your Name
For completing the
Improve Your Assertiveness Certificate
on 21st November 2025
Selena Hurford
Selena Hurford
Course Tutor
Daniel Morgan
Daniel Morgan
Head of Academy
Anyone who has an interest in learning more about this subject matter is encouraged to take the course. There are no entry requirements to take the course.
The course is broken down into 1 individual modules. Each module takes between 20 and 90 minutes on average to study. Although you are free to spend as much or as little time as you feel necessary on each module, simply log in and out of the course at your convenience.
You can study the course any time you like. Simply log in and out of the web based course as often as you require. The course is compatible with all computers, tablet devices and smart phones so you can even study while on the move!
Once you have completed all 1 modules there is a multiple choice test. The questions will be on a range of topics found within the 1 modules. The test, like the course, is online and can be taken a time and location of your choosing.
The pass mark for the test is 70%.
If you don’t pass the test first time you will get further opportunities to take the test again after extra study. There are no limits to the number of times you can take the test. All test retakes are included within the price of the course.
You can either use your Visa, MasterCard, American Express, Solo cards or PayPal account to pay for the online course. Our site uses the latest SSL encryption to ensure your safety. All payments are handled securely by PayPal.
You can begin the course immediately after your payment has been received. You will create your login details during the checkout process. We will also send you an email confirming your login details.
We estimate that the course will take about 0.75 hours to complete in total, plus an additional 30 minutes for the end of course test.
Once you have been awarded your certificate it is valid for life. The certificate does not expire or need renewing.
This course is delightfully informative. It is great to learn the true meaning of assertiveness and it is not what you think it is! Study this course to find out. S.V. Wilson
This course was very solution-focussed. It gave some easy to recall approaches for particular issues that can arise at work but also sometimes in social, educational, family or other interactive situations. We may not find it easy to read or relate to some people or they may not want to hear us; but there are tried and trusted ways to overcome these obstacles to a fulfilling life, without looking for another job every time. The outcome is fair as everyone's needs should be heard and considered, a result made much likelier by using the techniques and knowledge taught here. Ian Freer
Why you should study with us
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Omg im so excited, over joyed and all the good stuff that comes to mind! Wonderful experience doing lessons with New Skills Academy. I look foward to doing more courses with them. I hope this will encourage others to come on board and refresh your minds or to learn something new, it's a win win situation. I want to thank New Skills Academy so much for making this as simple as possible for me.
Shari Anderson
Excellent course, well explained and easy to understand. The course can be done at my own pace and is available on various devices. The layout of the course was excellent and the notes options is very good. The content is perfect and well structured, making it easy to understand and follow. I will definitely be taking more courses in the future.
Luis Costa
I am a doctor. This course is well organized, covering all areas of CBT. The videos and practical tips are very helpful. All the modules are arranged with good explanations and examples. Also each module consists of quick test and assignment which enables you to gain knowledge. Finally I would like to thank the New Skills Academy team.
Dr. M. Arshad
Fantastic course! Well-presented and challenging with frequent assessments. I feel a serious sense of accomplishment having not studied for over 30 years! Videos that accompany each module are carefully thought out and informative. Am so impressed with this course, have now signed up for 3 other courses and recommending New Skills Academy to everyone!
Marva Hudson
The course was clearly set out with helpful end of week tests which built my knowledge. Being dyslexic I found the course was set out in an easy to understand way. I was able to pass the test on my first attempt. The downloaded pdf are a useful resource that you can keep forever. Looking forward to the next course
Ross Dunsten
This is a great course for any level of knowledge. Very easy to navigate, great practical tasks and explanations are very clear. You can revise any module with no problem. The test wasn’t too hard if you completed every module. It may be handy to make some notes before you start. Overall I'm very happy with my choice. Thank you New skills for my New skills :)
Julia Bobkova
I found this course incredibly useful, as it provided me with practical knowledge which I can implement in my role as a Support Worker. The videos were clear and concise, and the downloadable worksheets reinforced what I had learned as I was able to put pen to paper. Overall, a fantastic course for a great price! I am looking forward to taking on my next one.
Teleisha Harley
Very interesting and helpful course. I ve learned a lot of interesting things about make up and the tutorials were very helpful and easy to understand. I really reccomend this course for everyone who is passionate about make up and wish to develop their skills and make a career from their hobby.
Nicoleta Lucaci
