Improve Your Assertiveness Certificate

cpd
£20.00 BUY NOW

Improve Your Assertiveness Certificate Course

There are four primary communication styles used in most conversations. Out of these four, only one is ideal: assertiveness. Developing your assertiveness is the key to having your wants and needs met, without putting the obligation on others to figure them out or being rude or overly aggressive about them. As a result, people who have these skills tend to be happier and deal with less anxiety throughout their daily lives. While learning how to improve your assertiveness is not easy, it can be done.

This course goes into detail about the strategies and techniques you can employ to improve your assertive communication skills. We begin by introducing you to the various communication styles, providing you with information on why assertiveness comes with the most benefits. Next, we review a few simple steps that you can take in order to introduce assertiveness into your daily conversations.

Practising these skills can be daunting, which is why we break it down into a series of simple tasks that you can employ easily and confidently. Finally, we review a series of assertive communication techniques.

You Will Learn:

  • The difference between the passive, aggressive, assertive and passive-aggressive styles of communication
  • The reasons why being assertive is important, both at work and in your personal life
  • How to prioritise your own wants and needs in a conversation
  • The importance of turning people and projects down when you do not have the necessary time
  • Strategies you can use to become more assertive with ease

Benefits of Taking This Course:

  • Experiencing less stress and anxiety having your wants and needs met
  • Learning how to slowly introduce assertiveness into your communication style
  • Understanding how being assertive differs from other communication styles
  • Learning how to use ‘I’ statements in a way that benefits all parties involved in a conversation
  • Understanding what to do if you are uncertain about how to respond immediately
Call

24/7 Customer Support

certificate

End of course certification

electronic

Compatible with all modern devices

forever

Lifetime access to your course

ID: YDFT67YHJ
certificate

of achievement

This certificate is presented to

Your Name

NSA

For completing the

Improve Your Assertiveness Certificate

on 21st November 2021

Selena Hurford

Selena Hurford

Course Tutor

cpd

Daniel Morgan

Daniel Morgan

Head of Academy

Certificate Example

Anyone who has an interest in learning more about this subject matter is encouraged to take the course. There are no entry requirements to take the course.

The course is broken down into 1 individual modules. Each module takes between 20 and 90 minutes on average to study. Although you are free to spend as much or as little time as you feel necessary on each module, simply log in and out of the course at your convenience.

You can study the course any time you like. Simply log in and out of the web based course as often as you require. The course is compatible with all computers, tablet devices and smart phones so you can even study while on the move!

Once you have completed all 1 modules there is a multiple choice test. The questions will be on a range of topics found within the 1 modules. The test, like the course, is online and can be taken a time and location of your choosing.

The pass mark for the test is 70%.

If you don’t pass the test first time you will get further opportunities to take the test again after extra study. There are no limits to the number of times you can take the test. All test retakes are included within the price of the course.

Once you have completed your test you can log in to your account and download/print your certificate any time you need it. If you would prefer us to post you a certificate to a UK address, there will be an admin charge of £10 (certificates sent internationally may cost more).

You can either use your Visa, MasterCard, American Express, Solo cards or PayPal account to pay for the online course. Our site uses the latest SSL encryption to ensure your safety. All payments are handled securely by PayPal.

You can begin the course immediately after your payment has been received. You will create your login details during the checkout process. We will also send you an email confirming your login details.

We estimate that the course will take about 0.75 hours to complete in total, plus an additional 30 minutes for the end of course test.

Once you have been awarded your certificate it is valid for life. The certificate does not expire or need renewing.

Melissa Newlin

As a PA of a very fast moving company, having many situations thrown at me day to day, I decided to take the Level 3 Admin & PA Diploma course to ensure I was up to scratch within my job role. Although I knew a lot of what was within the course, there were many topics I hadn’t had to use before but since had to.

I found the course very easy to understand and relate to. It was interesting and factual which is brilliant for anyone that would like to improve their PA skills or for someone starting out as a PA.

I enjoyed the course and feel I have bettered myself and my job role as a PA

Linzy Small

I started the HR Management Diploma Level 2 – CPD Certified & IVCAS Accredited in November 2016, and I can say hand on heart it has been the best experience of my life.

Everything I have learnt here, every lesson, has been practical and useful, with real skills that are relevant to the real world, instead of hours of boring theory and history of the subject. Straight away we were learning real web design.

This course has been incredibly helpful and I have learnt far more than I could have ever imagined and I have only completed 4 of the 20 modules.

Chloe Gibson

This course is incredibly helpful and easy to understand to start off a career in event planning. The case studies give you an insight into the real world of this role and not just the "shiny exterior". I'm loving this course and cannot wait to use the knowledge that I have gained in the [hopefully not so distant] future!

Leanne Dormer

I am over the moon with my experience in completing my first online course with New Skills Academy. I found the whole process quick and efficient and the site very easy to navigate. I found it helpful to complete short tests at the end of each module as I feel this help to review the information I have read and confirm that I understood it and could retain the information as well. I found the course to be very well written and the information provided to be interesting and relevant to the course and the final test to be efficient in recapping everything I had learnt throughout the course. I completely the course quite quickly as was able to study using my iPhone as the course was iOS compatible which I found to be the best way of accessing the course, information and tests. I'm thrilled that I passed my first course and can't wait to get started on the next one. Thank you for such a positive and rewarding experience.

Lisa Simmons

Great value course that is very easy to use and full of great content. I learned a lot from it and will now be signing up for other courses.
Thanks New Skills Academy

John Beavan

Duration:
0.75 hours

Access:
Lifetime Access

Approved by:
CPD

Learning Type:


Text based modules  Images  Video learning 

Cost:
£20.00

0% Finance

Improve Your Assertiveness Certificate Course

There are four primary communication styles used in most conversations. Out of these four, only one is ideal: assertiveness. Developing your assertiveness is the key to having your wants and needs met, without putting the obligation on others to figure them out or being rude or overly aggressive about them. As a result, people who have these skills tend to be happier and deal with less anxiety throughout their daily lives. While learning how to improve your assertiveness is not easy, it can be done.

This course goes into detail about the strategies and techniques you can employ to improve your assertive communication skills. We begin by introducing you to the various communication styles, providing you with information on why assertiveness comes with the most benefits. Next, we review a few simple steps that you can take in order to introduce assertiveness into your daily conversations.

Practising these skills can be daunting, which is why we break it down into a series of simple tasks that you can employ easily and confidently. Finally, we review a series of assertive communication techniques.

You Will Learn:

  • The difference between the passive, aggressive, assertive and passive-aggressive styles of communication
  • The reasons why being assertive is important, both at work and in your personal life
  • How to prioritise your own wants and needs in a conversation
  • The importance of turning people and projects down when you do not have the necessary time
  • Strategies you can use to become more assertive with ease

Benefits of Taking This Course:

  • Experiencing less stress and anxiety having your wants and needs met
  • Learning how to slowly introduce assertiveness into your communication style
  • Understanding how being assertive differs from other communication styles
  • Learning how to use ‘I’ statements in a way that benefits all parties involved in a conversation
  • Understanding what to do if you are uncertain about how to respond immediately
Call

24/7 Customer Support

certificate

End of course certification

electronic

Compatible with all modern devices

forever

Lifetime access to your course

ID: YDFT67YHJ
certificate

of achievement

This certificate is presented to

Your Name

NSA

For completing the

Improve Your Assertiveness Certificate

on 21st November 2021

Selena Hurford

Selena Hurford

Course Tutor

cpd

Daniel Morgan

Daniel Morgan

Head of Academy

Certificate Example

Anyone who has an interest in learning more about this subject matter is encouraged to take the course. There are no entry requirements to take the course.

The course is broken down into 1 individual modules. Each module takes between 20 and 90 minutes on average to study. Although you are free to spend as much or as little time as you feel necessary on each module, simply log in and out of the course at your convenience.

You can study the course any time you like. Simply log in and out of the web based course as often as you require. The course is compatible with all computers, tablet devices and smart phones so you can even study while on the move!

Once you have completed all 1 modules there is a multiple choice test. The questions will be on a range of topics found within the 1 modules. The test, like the course, is online and can be taken a time and location of your choosing.

The pass mark for the test is 70%.

If you don’t pass the test first time you will get further opportunities to take the test again after extra study. There are no limits to the number of times you can take the test. All test retakes are included within the price of the course.

Once you have completed your test you can log in to your account and download/print your certificate any time you need it. If you would prefer us to post you a certificate to a UK address, there will be an admin charge of £10 (certificates sent internationally may cost more).

You can either use your Visa, MasterCard, American Express, Solo cards or PayPal account to pay for the online course. Our site uses the latest SSL encryption to ensure your safety. All payments are handled securely by PayPal.

You can begin the course immediately after your payment has been received. You will create your login details during the checkout process. We will also send you an email confirming your login details.

We estimate that the course will take about 0.75 hours to complete in total, plus an additional 30 minutes for the end of course test.

Once you have been awarded your certificate it is valid for life. The certificate does not expire or need renewing.

Melissa Newlin

As a PA of a very fast moving company, having many situations thrown at me day to day, I decided to take the Level 3 Admin & PA Diploma course to ensure I was up to scratch within my job role. Although I knew a lot of what was within the course, there were many topics I hadn’t had to use before but since had to.

I found the course very easy to understand and relate to. It was interesting and factual which is brilliant for anyone that would like to improve their PA skills or for someone starting out as a PA.

I enjoyed the course and feel I have bettered myself and my job role as a PA

Linzy Small

I started the HR Management Diploma Level 2 – CPD Certified & IVCAS Accredited in November 2016, and I can say hand on heart it has been the best experience of my life.

Everything I have learnt here, every lesson, has been practical and useful, with real skills that are relevant to the real world, instead of hours of boring theory and history of the subject. Straight away we were learning real web design.

This course has been incredibly helpful and I have learnt far more than I could have ever imagined and I have only completed 4 of the 20 modules.

Chloe Gibson

This course is incredibly helpful and easy to understand to start off a career in event planning. The case studies give you an insight into the real world of this role and not just the "shiny exterior". I'm loving this course and cannot wait to use the knowledge that I have gained in the [hopefully not so distant] future!

Leanne Dormer

I am over the moon with my experience in completing my first online course with New Skills Academy. I found the whole process quick and efficient and the site very easy to navigate. I found it helpful to complete short tests at the end of each module as I feel this help to review the information I have read and confirm that I understood it and could retain the information as well. I found the course to be very well written and the information provided to be interesting and relevant to the course and the final test to be efficient in recapping everything I had learnt throughout the course. I completely the course quite quickly as was able to study using my iPhone as the course was iOS compatible which I found to be the best way of accessing the course, information and tests. I'm thrilled that I passed my first course and can't wait to get started on the next one. Thank you for such a positive and rewarding experience.

Lisa Simmons

Great value course that is very easy to use and full of great content. I learned a lot from it and will now be signing up for other courses.
Thanks New Skills Academy

John Beavan

https://uk.trustpilot.com/review/newskillsacademy.co.uk
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