Interview Skills & Resume Writing Certification
Interview Skills & Resume Writing Certificate
Whether you are entering the job market for the first time or looking for a complete change in career, improving your resume writing and interview skills is the first step to securing your ideal job. These skills are crucial for career success, but few of us were taught them at school.
This course will give you a comprehensive overview of how employers screen applications, what they are looking for at all stages of the recruitment process and how to demonstrate that you are the perfect person to fill the position.
You will discover the best strategies for succeeding at any type of interview, how to tackle psychometric tests and assessments, how to build rapport with an interviewer and how to negotiate salary and benefits you deserve. Learn how to approach your job search with confidence and take control over your career.
You Will Learn:
- How to write a Résumé that will distinguish you from the competition.
- What employers look for when they read a Résumé.
- How to write a cover letter that will convince an employer that you are the right person for the job.
- What you need to know about the company and your interviewer in advance of the interview, and how to use your knowledge to gain an advantage over the other candidates.
- The best way to answer popular job interview questions.
- How to handle various types of face to face interview, including group interviews and assessment days.
- How to succeed in giving an effective phone or telephone interview.
- How to learn from a bad interview experience and improve your chances of future success.
- An overview of the most common tests.
- How to negotiate the terms of a job offer during or after an interview.
Benefits Of Taking This Course
- Your knowledge will make you an attractive candidate for roles that require you to help others, including roles in the HR and training sector.
- Your chances of finding a new job will improve – you will secure more interviews, appear more confident throughout the selection process and raise your value in the eyes of employers.
- You can study from any location with an internet connection.
- Learn the material at any time and at your own pace.
- Lifetime access to the course – no deadlines.
- Obtain a recognized certification when completing the course, which will improve your career prospects.
This course includes
24/7 Student Support
End of course certification
Lifetime access to your course
Compatible with modern devices
- The purpose of a resume and what an employer will look for when they read a resume
- How to make your resume appear professional and help you create a positive first impression
- How to structure the information on your resume
- How to tailor your resume for a specific job position
- The purpose of a cover letter
- What an employer will look for when they read a cover letter
- How to use the information in a job advertisement or person specification when writing a cover letter
- General guidelines to follow when writing a cover letter
- The importance of thoroughly researching a company and position before a job interview
- How to find relevant information about the company
- What you need to know about an organization
- What you need to know about the industry, especially if you are applying for your first position in the field
- Why you need to prepare answers to the most common interview questions well in advance
- The key question categories that interviewers use when conducting interviews
- The most common questions within each category and how to respond to each
- How to respond to inappropriate interview questions
- Why verbal and nonverbal communication skills are key to interview success
- How to create a positive first impression when meeting the interviewer
- How to communicate confidence and enthusiasm using verbal and nonverbal communication
- How to build rapport with an interviewer using verbal and nonverbal communication
- How and why group interviews are carried out
- What is meant by the term “assessment day” and why an employer might use them to select candidates for a role or graduate entry scheme
- The typical activities that make up an assessment day
- How to prepare yourself for assessment day activities, to maximise your chances of success
- Why a company may choose to interview a candidate over the telephone or via a video call, rather than in person
- Why the questions asked in these interviews tend to be different from those asked in person
- The most common questions interviewers ask during telephone interviews
- How to use notes to prepare for telephone and video interviews
- What is meant by the term “psychometric testing”
- Why and how employers use psychometric testing during the selection process
- The two main types of psychometric tests
- How to succeed on a psychometric test
- Why an applicant may have to negotiate to secure the desired salary and benefits and why a failure to negotiate could create a negative impression
- Why one should pursue several jobs at the same time
- How to negotiate a starting salary
- How to negotiate annual leave, flexible working and other benefits
- Why and when you should follow up after an interview
- When you should expect to hear from an employer and what to do if they do not get in contact with you within a reasonable time frame
- How to ask for constructive feedback and how to use it to your advantage
- How to assess your own performance following an interview

of achievement
This certificate is presented to
Your Name

For completing the
Interview Skills & Resume Writing Certification
on 21st November 2025
Selena Hurford
Selena Hurford
Course Tutor

Daniel Morgan
Daniel Morgan
Head of Academy

Anyone who has an interest in learning more about this subject matter is encouraged to take the course. There are no entry requirements to take the course.
The course is broken down into 10 individual modules. Each module takes between 20 and 90 minutes on average to study. Although you are free to spend as much or as little time as you feel necessary on each module, simply log in and out of the course at your convenience.
You can study the course any time you like. Simply log in and out of the web based course as often as you require. The course is compatible with all computers, tablet devices and smart phones so you can even study while on the move!
Once you have completed all 10 modules there is a multiple choice test. The questions will be on a range of topics found within the 10 modules. The test, like the course, is online and can be taken a time and location of your choosing.
The pass mark for the test is 70%.
If you don’t pass the test first time you will get further opportunities to take the test again after extra study. There are no limits to the number of times you can take the test. All test retakes are included within the price of the course.
You can either use your Visa, MasterCard, American Express, Solo cards or PayPal account to pay for the online course. Our site uses the latest SSL encryption to ensure your safety. All payments are handled securely by PayPal.
You can begin the course immediately after your payment has been received. You will create your login details during the checkout process. We will also send you an email confirming your login details.
We estimate that the course will take about 12 hours to complete in total, plus an additional 30 minutes for the end of course test.
Once you have been awarded your certificate it is valid for life. The certificate does not expire or need renewing.
Amazing course, great for people that never have time to go to college or evening classes. So easy to complete online and step by step instructions to help you. Will definitely be doing another course after this.
I’m starting my own business and this course will help me get started as it states all the things I need to know and to be aware of. I can’t wait until I have completed this as this will be a new chapter in my life. You have no time limit on this course which is great as I have a very busy life but this course gives you no pressure.
Would recommend this to anyone.

Megan Atkins
I am over the moon with this course and just had to leave a positive review.
The content is very relevant and completely up to date, it gives a fantastic overview of Advertising which is simple and easy to read and digest. It has helped me understand aspects in my current job role more than I needed. I am confident it would help anyone take the plunge into the marketing world!! The little tests along the way are also really handy, and tests what you have understood.
I would highly recommend this course. I am really looking forward to completing the remainder of this course, and browse what other courses are available. Thank you!!

Danielle Woodall
A fantastic start for a new SENCo or a nice refresher for one who has been around for a while, worth every penny and has helped immensely!

Leanne McMahon
I have really enjoyed doing the receptionist course online and I recommend anyone that wants to improve in whatever qualifications they wish to progress in to do it on New Skills Academy. It is very helpful and I have learnt a lot - My family members couldn’t believe how much I have progressed and they have actually said that they will probably do the courses online themselves. I will definitely finish the courses that I still have on here, and maybe do more courses in the future as I have learned a lot and I am willing to learn more as the resources you have on here are brilliant.

Kaoutar Benabdejlil
The course is simple and easy to follow, the videos are a great way to see it all in action, the pictures are a great way for you to get some inspiration too especially with the nail art. I have referred this course to a friend already.

Lindsay Todd
I have not long started this course but I would recommend it to anyone who is thinking about opening their own baking business.
It has taught me new and interesting things so far and I am excited to complete the remaining modules. This course is helping me to understand what it is like to start a business and how much is actually needed to make it work. I have really enjoyed learning new techniques and ingredients for baking cakes, muffins etc and also what ingredients you can use to cater a variety of people.
I am so glad I came across this course.

Cindel Simmill
Interview Skills & Resume Writing Certificate
Whether you are entering the job market for the first time or looking for a complete change in career, improving your resume writing and interview skills is the first step to securing your ideal job. These skills are crucial for career success, but few of us were taught them at school.
This course will give you a comprehensive overview of how employers screen applications, what they are looking for at all stages of the recruitment process and how to demonstrate that you are the perfect person to fill the position.
You will discover the best strategies for succeeding at any type of interview, how to tackle psychometric tests and assessments, how to build rapport with an interviewer and how to negotiate salary and benefits you deserve. Learn how to approach your job search with confidence and take control over your career.
You Will Learn:
- How to write a Résumé that will distinguish you from the competition.
- What employers look for when they read a Résumé.
- How to write a cover letter that will convince an employer that you are the right person for the job.
- What you need to know about the company and your interviewer in advance of the interview, and how to use your knowledge to gain an advantage over the other candidates.
- The best way to answer popular job interview questions.
- How to handle various types of face to face interview, including group interviews and assessment days.
- How to succeed in giving an effective phone or telephone interview.
- How to learn from a bad interview experience and improve your chances of future success.
- An overview of the most common tests.
- How to negotiate the terms of a job offer during or after an interview.
Benefits Of Taking This Course
- Your knowledge will make you an attractive candidate for roles that require you to help others, including roles in the HR and training sector.
- Your chances of finding a new job will improve – you will secure more interviews, appear more confident throughout the selection process and raise your value in the eyes of employers.
- You can study from any location with an internet connection.
- Learn the material at any time and at your own pace.
- Lifetime access to the course – no deadlines.
- Obtain a recognized certification when completing the course, which will improve your career prospects.
This course includes
24/7 Student Support
End of course certification
Lifetime access to your course
Compatible with modern devices
- The purpose of a resume and what an employer will look for when they read a resume
- How to make your resume appear professional and help you create a positive first impression
- How to structure the information on your resume
- How to tailor your resume for a specific job position
- The purpose of a cover letter
- What an employer will look for when they read a cover letter
- How to use the information in a job advertisement or person specification when writing a cover letter
- General guidelines to follow when writing a cover letter
- The importance of thoroughly researching a company and position before a job interview
- How to find relevant information about the company
- What you need to know about an organization
- What you need to know about the industry, especially if you are applying for your first position in the field
- Why you need to prepare answers to the most common interview questions well in advance
- The key question categories that interviewers use when conducting interviews
- The most common questions within each category and how to respond to each
- How to respond to inappropriate interview questions
- Why verbal and nonverbal communication skills are key to interview success
- How to create a positive first impression when meeting the interviewer
- How to communicate confidence and enthusiasm using verbal and nonverbal communication
- How to build rapport with an interviewer using verbal and nonverbal communication
- How and why group interviews are carried out
- What is meant by the term “assessment day” and why an employer might use them to select candidates for a role or graduate entry scheme
- The typical activities that make up an assessment day
- How to prepare yourself for assessment day activities, to maximise your chances of success
- Why a company may choose to interview a candidate over the telephone or via a video call, rather than in person
- Why the questions asked in these interviews tend to be different from those asked in person
- The most common questions interviewers ask during telephone interviews
- How to use notes to prepare for telephone and video interviews
- What is meant by the term “psychometric testing”
- Why and how employers use psychometric testing during the selection process
- The two main types of psychometric tests
- How to succeed on a psychometric test
- Why an applicant may have to negotiate to secure the desired salary and benefits and why a failure to negotiate could create a negative impression
- Why one should pursue several jobs at the same time
- How to negotiate a starting salary
- How to negotiate annual leave, flexible working and other benefits
- Why and when you should follow up after an interview
- When you should expect to hear from an employer and what to do if they do not get in contact with you within a reasonable time frame
- How to ask for constructive feedback and how to use it to your advantage
- How to assess your own performance following an interview

of achievement
This certificate is presented to
Your Name

For completing the
Interview Skills & Resume Writing Certification
on 21st November 2025
Selena Hurford
Selena Hurford
Course Tutor

Daniel Morgan
Daniel Morgan
Head of Academy

Anyone who has an interest in learning more about this subject matter is encouraged to take the course. There are no entry requirements to take the course.
The course is broken down into 10 individual modules. Each module takes between 20 and 90 minutes on average to study. Although you are free to spend as much or as little time as you feel necessary on each module, simply log in and out of the course at your convenience.
You can study the course any time you like. Simply log in and out of the web based course as often as you require. The course is compatible with all computers, tablet devices and smart phones so you can even study while on the move!
Once you have completed all 10 modules there is a multiple choice test. The questions will be on a range of topics found within the 10 modules. The test, like the course, is online and can be taken a time and location of your choosing.
The pass mark for the test is 70%.
If you don’t pass the test first time you will get further opportunities to take the test again after extra study. There are no limits to the number of times you can take the test. All test retakes are included within the price of the course.
You can either use your Visa, MasterCard, American Express, Solo cards or PayPal account to pay for the online course. Our site uses the latest SSL encryption to ensure your safety. All payments are handled securely by PayPal.
You can begin the course immediately after your payment has been received. You will create your login details during the checkout process. We will also send you an email confirming your login details.
We estimate that the course will take about 12 hours to complete in total, plus an additional 30 minutes for the end of course test.
Once you have been awarded your certificate it is valid for life. The certificate does not expire or need renewing.
Amazing course, great for people that never have time to go to college or evening classes. So easy to complete online and step by step instructions to help you. Will definitely be doing another course after this.
I’m starting my own business and this course will help me get started as it states all the things I need to know and to be aware of. I can’t wait until I have completed this as this will be a new chapter in my life. You have no time limit on this course which is great as I have a very busy life but this course gives you no pressure.
Would recommend this to anyone.

Megan Atkins
I am over the moon with this course and just had to leave a positive review.
The content is very relevant and completely up to date, it gives a fantastic overview of Advertising which is simple and easy to read and digest. It has helped me understand aspects in my current job role more than I needed. I am confident it would help anyone take the plunge into the marketing world!! The little tests along the way are also really handy, and tests what you have understood.
I would highly recommend this course. I am really looking forward to completing the remainder of this course, and browse what other courses are available. Thank you!!

Danielle Woodall
A fantastic start for a new SENCo or a nice refresher for one who has been around for a while, worth every penny and has helped immensely!

Leanne McMahon
I have really enjoyed doing the receptionist course online and I recommend anyone that wants to improve in whatever qualifications they wish to progress in to do it on New Skills Academy. It is very helpful and I have learnt a lot - My family members couldn’t believe how much I have progressed and they have actually said that they will probably do the courses online themselves. I will definitely finish the courses that I still have on here, and maybe do more courses in the future as I have learned a lot and I am willing to learn more as the resources you have on here are brilliant.

Kaoutar Benabdejlil
The course is simple and easy to follow, the videos are a great way to see it all in action, the pictures are a great way for you to get some inspiration too especially with the nail art. I have referred this course to a friend already.

Lindsay Todd
I have not long started this course but I would recommend it to anyone who is thinking about opening their own baking business.
It has taught me new and interesting things so far and I am excited to complete the remaining modules. This course is helping me to understand what it is like to start a business and how much is actually needed to make it work. I have really enjoyed learning new techniques and ingredients for baking cakes, muffins etc and also what ingredients you can use to cater a variety of people.
I am so glad I came across this course.

Cindel Simmill
Why you should study with us
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Wow what an incredible insight for the start of anyone's journey in property. This course gives you so much information and there are tests and questions on each of the modules. The course is very easy to follow and well laid out. You can actually make notes on the pages of each module using the notes tab! I am very excited to say that I passed and I only spent one week on this course. I will print all the PDF information and keep it in a file with my certificate. I feel very confident for my future plans now I have completed this course.
Nichola Anderson

Excellent course, well explained and easy to understand. The course can be done at my own pace and is available on various devices. The layout of the course was excellent and the notes options is very good. The content is perfect and well structured, making it easy to understand and follow. I will definitely be taking more courses in the future.
Luis Costa

I am a doctor. This course is well organized, covering all areas of CBT. The videos and practical tips are very helpful. All the modules are arranged with good explanations and examples. Also each module consists of quick test and assignment which enables you to gain knowledge. Finally I would like to thank the New Skills Academy team.
Dr. M. Arshad

I took up this course initially to help me with my own dog, but found that as I worked through the material I actually started thinking that this could be something that I could use to make a second income. From start to finish I found the course engaging and interesting. I am now doing another dog related course and am experiencing the same level of enjoyment. I would recommend New Skills Academy without hesitation.
Keith Smith

Very interesting and helpful course. I ve learned a lot of interesting things about make up and the tutorials were very helpful and easy to understand. I really reccomend this course for everyone who is passionate about make up and wish to develop their skills and make a career from their hobby.
Nicoleta Lucaci

I found this course incredibly useful, as it provided me with practical knowledge which I can implement in my role as a Support Worker. The videos were clear and concise, and the downloadable worksheets reinforced what I had learned as I was able to put pen to paper. Overall, a fantastic course for a great price! I am looking forward to taking on my next one.
Teleisha Harley

Yet another well laid out course. This is my 3rd course so far with New Skills Academy.
More than likely will be back for another one soon. This course was enjoyable to do, and I learnt a lot and passed first try. My certificate will be up on the wall soon.
Rob Coops

Fantastic course! Well-presented and challenging with frequent assessments. I feel a serious sense of accomplishment having not studied for over 30 years! Videos that accompany each module are carefully thought out and informative. Am so impressed with this course, have now signed up for 3 other courses and recommending New Skills Academy to everyone!
Marva Hudson