Safe Management and Administration of Medicines (draft)
Why you should study with us
Safe Management and Administration of Medicines
Medicines can improve health, relieve symptoms and help people maintain their independence. However, mistakes involving doses, timing, records or administration can cause serious harm. This course provides the underpinning knowledge staff need to support people with their medicines safely, confidently and in a person-centred way.
Designed for staff working in adult social care services in England, including care homes, supported living and homecare, the course explains the medicines-management cycle and the checks required before, during and after administration. It also covers roles and responsibilities, consent and mental capacity, self-administration, record keeping, PRN medicines, higher-risk situations, medication errors and escalation.
Throughout the course, learners are reminded to work only within their agreed role, training and assessed competence. Completion provides knowledge training but does not, by itself, confirm practical competence or authorise a learner to administer medicines.
Key topics in our Safe Management and Administration of Medicines course:
- Person-centred medicines support and the limits of the care worker's role
- Consent, mental capacity, refusal, self-administration and covert administration
- Ordering, receiving, transporting, storing and disposing of medicines
- Safe checks before, during and after administering medicines
- Medicines administration records, “when required” medicines, time-critical medicines and monitoring
- Higher-risk medicines, errors, near misses, safeguarding and escalation
The course covers the topic areas set out in Skills for Care's medicines-management training framework, and supports the knowledge component of workplace medicines training in adult social care.
Benefits Of Taking This Course
- Build a clear understanding of safe, person-centred medicines support
- Recognise the boundaries of your role and when additional training or advice is required
- Develop confidence in completing medicine checks and records accurately
- Learn how to respond safely to refusals, omissions, adverse effects and medication errors
- Support workplace competency assessment, with content aligned to recognised sector guidance
This course includes
24/7 Student Support
End of course certification
Lifetime access to your course
Compatible with modern devices
- Distinguish medicines management, medicines support and administration
- Explain why person-centred practice is central to medicines safety
- Recognise common medicine forms and routes without exceeding your competence
- Identify the main legal, regulatory and workplace framework
- Describe your accountability and the limits of delegated tasks
- Identify what a medicines care plan should contain
- Respond appropriately to refusal
- Apply the key principles of the Mental Capacity Act
- Explain safe support for self-administration and covert administration
- Describe safe ordering, receipt and reconciliation processes
- Explain person-centred storage and access controls
- Identify additional controls for refrigerated medicines and controlled drugs
- Describe safe transport, return and disposal
- Recognise discrepancies that require escalation
- Describe a systematic medicines administration process
- Explain the 6Rs and the wider person-centred checks
- Recognise when administration must stop
- Describe safe principles for common non-invasive routes
- Explain why specialist routes need additional training and competency assessment
- Describe how to complete the MAR/eMAR entries correctly
- Record refusals, omissions, changes and separately charted medicines
- Use a person-centred PRN protocol
- Recognise time-critical and variable-dose risks
- Monitor response and report adverse effects
- Recognise medicines situations that need additional safeguards
- Describe how to respond safely to swallowing difficulties and altered medicines
- Manage an error or near miss without concealment
- Distinguish adverse effects from emergencies
- Explain the links with safeguarding, duty of candour and learning
ID: YDFT67YHJ
of achievement
This certificate is presented to
Your Name
For completing the
Safe Management and Administration of Medicines (draft)
on 21st November 2026
Selena Hurford
Selena Hurford
Course Tutor
Daniel Morgan
Daniel Morgan
Head of Academy
Anyone who has an interest in learning more about this subject matter is encouraged to take the course. There are no entry requirements to take the course.
The course is broken down into 6 individual modules. Each module takes between 20 and 90 minutes on average to study. Although you are free to spend as much or as little time as you feel necessary on each module, simply log in and out of the course at your convenience.
You can study the course any time you like. Simply log in and out of the web based course as often as you require. The course is compatible with all computers, tablet devices and smart phones so you can even study while on the move!
Once you have completed all 6 modules there is a multiple choice test. The questions will be on a range of topics found within the 6 modules. The test, like the course, is online and can be taken a time and location of your choosing.
The pass mark for the test is 70%.
If you don’t pass the test first time you will get further opportunities to take the test again after extra study. There are no limits to the number of times you can take the test. All test retakes are included within the price of the course.
You can either use your Visa, MasterCard, American Express, Solo cards or PayPal account to pay for the online course. Our site uses the latest SSL encryption to ensure your safety. All payments are handled securely by PayPal.
You can begin the course immediately after your payment has been received. You will create your login details during the checkout process. We will also send you an email confirming your login details.
We estimate that the course will take about 3.25 hours to complete in total, plus an additional 30 minutes for the end of course test.
Once you have been awarded your certificate it is valid for life. The certificate does not expire or need renewing.
This course thoroughly improved my knowledge of Microsoft Outlook. I found the modules on meetings, appointments and tasks the most informative. I’m sure these will all have a direct impact on my day to day working life.
If you do not already have a basic understanding of Outlook then the first few modules in particular will be very helpful to you as they cover the fundamentals extremely well.
There is also more advanced options for those who are at that level.
The course is very easy to follow, the tutorial videos are extremely well put together and you can learn at your own pace.
Jordan Grierson
Great course lots to learn and apply very informative, as a pharmacy assistant this course has given me more knowledge and confidence to provide great services to my customers.
Assignments were easy to follow and I would recommend anyone to study a course at New Skills Academy as you can do them in your own time.
Having a certificate not only boosts my confidence, but also shows my employers that i have learnt new skills and have gained more information that is useful for my area of work.
Thanks very much New Skills Academy, I will study with you again!
Shane Hills
Thank you for the amazing opportunity to be a nail technician! The course is very interesting, helpful and detailed. I have enjoyed every module and very very soon I'll have a certificate! Highly recommend!
Justina Pavliukoviciene
Clear and concise content in a great structure to allow to be able to revise and study key points without being rushed forward without fully understanding content , iv'e done lots of distant learning courses but this is by far the best !
Daniel Gordon
I found the CRM course to be very informative & user friendly. The knowledge I've gained, after completing five detailed modules & a short exam, has given me a much better understanding of CRM and this personal development will help me to implement new processes in the workplace. The entire course is available on demand, before and after completion, meaning you can go over every module until you're confident enough to take the exam. For anybody looking to gain information on what Customer Relationship Management is, and how it can improve your business, I cannot not recommend this course highly enough.
Joe Shawyer
This is an absolutely brilliant course, I really enjoyed it and it consists of very detailed information. The test at the end was slightly tricky so it’s important to pay attention to all aspects of the course content. I would highly recommend this course to anyone thinking of becoming a wedding planner, with an interest in this topic or even to anyone who is getting married as there’s a lot of information which could be found useful and certain things that give you good ideas. I loved this course and I’m sad it’s over. It was definitely brilliant from start to finish and is great value for money!
Natasha Boreland
Safe Management and Administration of Medicines
Medicines can improve health, relieve symptoms and help people maintain their independence. However, mistakes involving doses, timing, records or administration can cause serious harm. This course provides the underpinning knowledge staff need to support people with their medicines safely, confidently and in a person-centred way.
Designed for staff working in adult social care services in England, including care homes, supported living and homecare, the course explains the medicines-management cycle and the checks required before, during and after administration. It also covers roles and responsibilities, consent and mental capacity, self-administration, record keeping, PRN medicines, higher-risk situations, medication errors and escalation.
Throughout the course, learners are reminded to work only within their agreed role, training and assessed competence. Completion provides knowledge training but does not, by itself, confirm practical competence or authorise a learner to administer medicines.
Key topics in our Safe Management and Administration of Medicines course:
- Person-centred medicines support and the limits of the care worker's role
- Consent, mental capacity, refusal, self-administration and covert administration
- Ordering, receiving, transporting, storing and disposing of medicines
- Safe checks before, during and after administering medicines
- Medicines administration records, “when required” medicines, time-critical medicines and monitoring
- Higher-risk medicines, errors, near misses, safeguarding and escalation
The course covers the topic areas set out in Skills for Care's medicines-management training framework, and supports the knowledge component of workplace medicines training in adult social care.
Benefits Of Taking This Course
- Build a clear understanding of safe, person-centred medicines support
- Recognise the boundaries of your role and when additional training or advice is required
- Develop confidence in completing medicine checks and records accurately
- Learn how to respond safely to refusals, omissions, adverse effects and medication errors
- Support workplace competency assessment, with content aligned to recognised sector guidance
This course includes
24/7 Student Support
End of course certification
Lifetime access to your course
Compatible with modern devices
- Distinguish medicines management, medicines support and administration
- Explain why person-centred practice is central to medicines safety
- Recognise common medicine forms and routes without exceeding your competence
- Identify the main legal, regulatory and workplace framework
- Describe your accountability and the limits of delegated tasks
- Identify what a medicines care plan should contain
- Respond appropriately to refusal
- Apply the key principles of the Mental Capacity Act
- Explain safe support for self-administration and covert administration
- Describe safe ordering, receipt and reconciliation processes
- Explain person-centred storage and access controls
- Identify additional controls for refrigerated medicines and controlled drugs
- Describe safe transport, return and disposal
- Recognise discrepancies that require escalation
- Describe a systematic medicines administration process
- Explain the 6Rs and the wider person-centred checks
- Recognise when administration must stop
- Describe safe principles for common non-invasive routes
- Explain why specialist routes need additional training and competency assessment
- Describe how to complete the MAR/eMAR entries correctly
- Record refusals, omissions, changes and separately charted medicines
- Use a person-centred PRN protocol
- Recognise time-critical and variable-dose risks
- Monitor response and report adverse effects
- Recognise medicines situations that need additional safeguards
- Describe how to respond safely to swallowing difficulties and altered medicines
- Manage an error or near miss without concealment
- Distinguish adverse effects from emergencies
- Explain the links with safeguarding, duty of candour and learning
ID: YDFT67YHJ
of achievement
This certificate is presented to
Your Name
For completing the
Safe Management and Administration of Medicines (draft)
on 21st November 2026
Selena Hurford
Selena Hurford
Course Tutor
Daniel Morgan
Daniel Morgan
Head of Academy
Anyone who has an interest in learning more about this subject matter is encouraged to take the course. There are no entry requirements to take the course.
The course is broken down into 6 individual modules. Each module takes between 20 and 90 minutes on average to study. Although you are free to spend as much or as little time as you feel necessary on each module, simply log in and out of the course at your convenience.
You can study the course any time you like. Simply log in and out of the web based course as often as you require. The course is compatible with all computers, tablet devices and smart phones so you can even study while on the move!
Once you have completed all 6 modules there is a multiple choice test. The questions will be on a range of topics found within the 6 modules. The test, like the course, is online and can be taken a time and location of your choosing.
The pass mark for the test is 70%.
If you don’t pass the test first time you will get further opportunities to take the test again after extra study. There are no limits to the number of times you can take the test. All test retakes are included within the price of the course.
You can either use your Visa, MasterCard, American Express, Solo cards or PayPal account to pay for the online course. Our site uses the latest SSL encryption to ensure your safety. All payments are handled securely by PayPal.
You can begin the course immediately after your payment has been received. You will create your login details during the checkout process. We will also send you an email confirming your login details.
We estimate that the course will take about 3.25 hours to complete in total, plus an additional 30 minutes for the end of course test.
Once you have been awarded your certificate it is valid for life. The certificate does not expire or need renewing.
This course thoroughly improved my knowledge of Microsoft Outlook. I found the modules on meetings, appointments and tasks the most informative. I’m sure these will all have a direct impact on my day to day working life.
If you do not already have a basic understanding of Outlook then the first few modules in particular will be very helpful to you as they cover the fundamentals extremely well.
There is also more advanced options for those who are at that level.
The course is very easy to follow, the tutorial videos are extremely well put together and you can learn at your own pace.
Jordan Grierson
Great course lots to learn and apply very informative, as a pharmacy assistant this course has given me more knowledge and confidence to provide great services to my customers.
Assignments were easy to follow and I would recommend anyone to study a course at New Skills Academy as you can do them in your own time.
Having a certificate not only boosts my confidence, but also shows my employers that i have learnt new skills and have gained more information that is useful for my area of work.
Thanks very much New Skills Academy, I will study with you again!
Shane Hills
Thank you for the amazing opportunity to be a nail technician! The course is very interesting, helpful and detailed. I have enjoyed every module and very very soon I'll have a certificate! Highly recommend!
Justina Pavliukoviciene
Clear and concise content in a great structure to allow to be able to revise and study key points without being rushed forward without fully understanding content , iv'e done lots of distant learning courses but this is by far the best !
Daniel Gordon
I found the CRM course to be very informative & user friendly. The knowledge I've gained, after completing five detailed modules & a short exam, has given me a much better understanding of CRM and this personal development will help me to implement new processes in the workplace. The entire course is available on demand, before and after completion, meaning you can go over every module until you're confident enough to take the exam. For anybody looking to gain information on what Customer Relationship Management is, and how it can improve your business, I cannot not recommend this course highly enough.
Joe Shawyer
This is an absolutely brilliant course, I really enjoyed it and it consists of very detailed information. The test at the end was slightly tricky so it’s important to pay attention to all aspects of the course content. I would highly recommend this course to anyone thinking of becoming a wedding planner, with an interest in this topic or even to anyone who is getting married as there’s a lot of information which could be found useful and certain things that give you good ideas. I loved this course and I’m sad it’s over. It was definitely brilliant from start to finish and is great value for money!
Natasha Boreland
Why you should study with us
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It was an eye opening course that was flexible and easy to access. I was able to complete it from the comfort of my own home whilst also having the tasks to complete which enabled me to check my knowledge. I know feel much more confident in my field of work and really enjoyed doing it.
Ellie Clarke
Wow what an incredible insight for the start of anyone's journey in property. This course gives you so much information and there are tests and questions on each of the modules. The course is very easy to follow and well laid out. You can actually make notes on the pages of each module using the notes tab! I am very excited to say that I passed and I only spent one week on this course. I will print all the PDF information and keep it in a file with my certificate. I feel very confident for my future plans now I have completed this course.
Nichola Anderson
Fantastic course! Well-presented and challenging with frequent assessments. I feel a serious sense of accomplishment having not studied for over 30 years! Videos that accompany each module are carefully thought out and informative. Am so impressed with this course, have now signed up for 3 other courses and recommending New Skills Academy to everyone!
Marva Hudson
I took up this course initially to help me with my own dog, but found that as I worked through the material I actually started thinking that this could be something that I could use to make a second income. From start to finish I found the course engaging and interesting. I am now doing another dog related course and am experiencing the same level of enjoyment. I would recommend New Skills Academy without hesitation.
Keith Smith
The course was clearly set out with helpful end of week tests which built my knowledge. Being dyslexic I found the course was set out in an easy to understand way. I was able to pass the test on my first attempt. The downloaded pdf are a useful resource that you can keep forever. Looking forward to the next course
Ross Dunsten
This course is a great way to brush up on my rusty excel skills, I recommend this course to anyone looking for something to do during lockdown, it's easy to use and talks you through each stage step by step. It has given me the confidence I need to further my career.
Georgia Darke
This is a great course for any level of knowledge. Very easy to navigate, great practical tasks and explanations are very clear. You can revise any module with no problem. The test wasn’t too hard if you completed every module. It may be handy to make some notes before you start. Overall I'm very happy with my choice. Thank you New skills for my New skills :)
Julia Bobkova
Very interesting and helpful course. I ve learned a lot of interesting things about make up and the tutorials were very helpful and easy to understand. I really reccomend this course for everyone who is passionate about make up and wish to develop their skills and make a career from their hobby.
Nicoleta Lucaci
