Safe Management and Administration of Medicines Certificate
Why you should study with us
Safe Management and Administration of Medicines
Medicines can improve health, relieve symptoms and help people maintain their independence. However, mistakes involving doses, timing, records or administration can cause serious harm. This course provides the underpinning knowledge staff need to support people with their medicines safely, confidently and in a person-centred way.
Designed for staff working in adult social care services in England, including care homes, supported living and homecare, the course explains the medicines-management cycle and the checks required before, during and after administration. It also covers roles and responsibilities, consent and mental capacity, self-administration, record keeping, PRN medicines, higher-risk situations, medication errors and escalation.
Please note: Completion of the course provides knowledge training but does not, by itself, confirm practical competence or authorise a learner to administer medicines.
Key topics in our Safe Management and Administration of Medicines course:
- Person-centred medicines support and the limits of the care worker's role
- Consent, mental capacity, refusal, self-administration and covert administration
- Ordering, receiving, transporting, storing and disposing of medicines
- Safe checks before, during and after administering medicines
- Medicines administration records, “when required” medicines, time-critical medicines and monitoring
- Higher-risk medicines, errors, near misses, safeguarding and escalation
Benefits Of Taking This Course
- Build a clear understanding of safe, person-centred medicines support
- Recognise the boundaries of your role and when additional training or advice is required
- Develop confidence in completing medicine checks and records accurately
- Learn how to respond safely to refusals, omissions, adverse effects and medication errors
- Support workplace competency assessment, with content aligned to recognised sector guidance
This course includes
24/7 Student Support
End of course certification
Lifetime access to your course
Compatible with modern devices
- Distinguish medicines management, medicines support and administration
- Explain why person-centred practice is central to medicines safety
- Recognise common medicine forms and routes without exceeding your competence
- Identify the main legal, regulatory and workplace framework
- Describe your accountability and the limits of delegated tasks
- Identify what a medicines care plan should contain
- Respond appropriately to refusal
- Apply the key principles of the Mental Capacity Act
- Explain safe support for self-administration and covert administration
- Describe safe ordering, receipt and reconciliation processes
- Explain person-centred storage and access controls
- Identify additional controls for refrigerated medicines and controlled drugs
- Describe safe transport, return and disposal
- Recognise discrepancies that require escalation
- Describe a systematic medicines administration process
- Explain the 6Rs and the wider person-centred checks
- Recognise when administration must stop
- Describe safe principles for common non-invasive routes
- Explain why specialist routes need additional training and competency assessment
- Describe how to complete the MAR/eMAR entries correctly
- Record refusals, omissions, changes and separately charted medicines
- Use a person-centred PRN protocol
- Recognise time-critical and variable-dose risks
- Monitor response and report adverse effects
- Recognise medicines situations that need additional safeguards
- Describe how to respond safely to swallowing difficulties and altered medicines
- Manage an error or near miss without concealment
- Distinguish adverse effects from emergencies
- Explain the links with safeguarding, duty of candour and learning
ID: YDFT67YHJ
of achievement
This certificate is presented to
Your Name
For completing the
Safe Management and Administration of Medicines Certificate
on 21st November 2026
Selena Hurford
Selena Hurford
Course Tutor
Daniel Morgan
Daniel Morgan
Head of Academy
Anyone who has an interest in learning more about this subject matter is encouraged to take the course. There are no entry requirements to take the course.
The course is broken down into 6 individual modules. Each module takes between 20 and 90 minutes on average to study. Although you are free to spend as much or as little time as you feel necessary on each module, simply log in and out of the course at your convenience.
You can study the course any time you like. Simply log in and out of the web based course as often as you require. The course is compatible with all computers, tablet devices and smart phones so you can even study while on the move!
Once you have completed all 6 modules there is a multiple choice test. The questions will be on a range of topics found within the 6 modules. The test, like the course, is online and can be taken a time and location of your choosing.
The pass mark for the test is 70%.
If you don’t pass the test first time you will get further opportunities to take the test again after extra study. There are no limits to the number of times you can take the test. All test retakes are included within the price of the course.
You can either use your Visa, MasterCard, American Express, Solo cards or PayPal account to pay for the online course. Our site uses the latest SSL encryption to ensure your safety. All payments are handled securely by PayPal.
You can begin the course immediately after your payment has been received. You will create your login details during the checkout process. We will also send you an email confirming your login details.
We estimate that the course will take about 3.25 hours to complete in total, plus an additional 30 minutes for the end of course test.
Once you have been awarded your certificate it is valid for life. The certificate does not expire or need renewing.
Thoroughly enjoying this course. It's great that I can study at my own pace with no time restrictions so I can do a little or a lot each time depending on what time I have available.
So much useful information I will be able to apply not only to landscaping specifically but also to business in general & day to day gardening both personally & professionally.
The chapters are easy to follow, the estimated time helps schedule your time appropriately & the questions at the end of each chapter make sure you have understood correctly.
Highly recommended!
Lauren Spice
The course was very easy to navigate and very informative. I have gained so much information from this course - it is amazing to know I have learnt so much from this and it is even better that you can do it in your own time and no one pushing you.
Shaun Mulryne
Amazing course, very easy to do within your own space of time. Very helpful, would highly recommend to anyone and everyone. This has helped me a lot to gain more knowledge and more experience in this field to help me later on in life. The course is user friendly and very straight forward. Provides you with up to date information and real life situations if anything was to happen and makes you feel like you are already working in the field and have the experience you need. The course also has an online tutor to help you at all times!
Rijul Mehan
An excellent course with up to date thinking based on good research about canine behaviours. I particularly liked the style of teaching. Suitable for all levels and had just the right touch.
I found it stimulating, encouraging and above all, not patronising. It will be very helpful to me on my road as an animal Reiki therapist working with a wide variety of breeds in a rescue centre. I am now much more aware of calming signals and subtle signals that the dog is ready to accept contact.
I would recommend it to anyone wanting to enhance their understanding and communication with dogs.
Lucy Lofting
Providing excellent customer service is essential to the long-term viability of every business. New Skills Academy - for me online Diploma in Customer Service course introduces the fundamental elements of customer service and explains how they can be applied in any organization. Following this, it describes how a business can develop its customer service program to the highest level.
This course also details the role of customer service in the hospitality industry, the retail industry and the public sector. These sections explain the elements of customer service that should be focused on in these sectors.
This Diploma course is ideal for business managers, business owners and entrepreneurs who wish to learn how to implement an effective customer service program in their organization. This course will also be of great interest to retail staff, hospitality workers and public servants who want to become more proficient at providing friendly and effective customer service.
Oksana Furmane
Excellent course that not only gives me the elements to know about my interest but helps me to refresh my previous knowledge about it and about all that is related to. I feel prepared to continue studying at the end of it, and I now work with animals as a volunteer.
I am happy to recommend to every person that wants to continue studying or would simply like to know more about pets. I don’t have much time to go to a class or can’t because of work.
Marvellous experience, and the help of the staff through email were great!
Silvia Esther Basik
Safe Management and Administration of Medicines
Medicines can improve health, relieve symptoms and help people maintain their independence. However, mistakes involving doses, timing, records or administration can cause serious harm. This course provides the underpinning knowledge staff need to support people with their medicines safely, confidently and in a person-centred way.
Designed for staff working in adult social care services in England, including care homes, supported living and homecare, the course explains the medicines-management cycle and the checks required before, during and after administration. It also covers roles and responsibilities, consent and mental capacity, self-administration, record keeping, PRN medicines, higher-risk situations, medication errors and escalation.
Please note: Completion of the course provides knowledge training but does not, by itself, confirm practical competence or authorise a learner to administer medicines.
Key topics in our Safe Management and Administration of Medicines course:
- Person-centred medicines support and the limits of the care worker's role
- Consent, mental capacity, refusal, self-administration and covert administration
- Ordering, receiving, transporting, storing and disposing of medicines
- Safe checks before, during and after administering medicines
- Medicines administration records, “when required” medicines, time-critical medicines and monitoring
- Higher-risk medicines, errors, near misses, safeguarding and escalation
Benefits Of Taking This Course
- Build a clear understanding of safe, person-centred medicines support
- Recognise the boundaries of your role and when additional training or advice is required
- Develop confidence in completing medicine checks and records accurately
- Learn how to respond safely to refusals, omissions, adverse effects and medication errors
- Support workplace competency assessment, with content aligned to recognised sector guidance
This course includes
24/7 Student Support
End of course certification
Lifetime access to your course
Compatible with modern devices
- Distinguish medicines management, medicines support and administration
- Explain why person-centred practice is central to medicines safety
- Recognise common medicine forms and routes without exceeding your competence
- Identify the main legal, regulatory and workplace framework
- Describe your accountability and the limits of delegated tasks
- Identify what a medicines care plan should contain
- Respond appropriately to refusal
- Apply the key principles of the Mental Capacity Act
- Explain safe support for self-administration and covert administration
- Describe safe ordering, receipt and reconciliation processes
- Explain person-centred storage and access controls
- Identify additional controls for refrigerated medicines and controlled drugs
- Describe safe transport, return and disposal
- Recognise discrepancies that require escalation
- Describe a systematic medicines administration process
- Explain the 6Rs and the wider person-centred checks
- Recognise when administration must stop
- Describe safe principles for common non-invasive routes
- Explain why specialist routes need additional training and competency assessment
- Describe how to complete the MAR/eMAR entries correctly
- Record refusals, omissions, changes and separately charted medicines
- Use a person-centred PRN protocol
- Recognise time-critical and variable-dose risks
- Monitor response and report adverse effects
- Recognise medicines situations that need additional safeguards
- Describe how to respond safely to swallowing difficulties and altered medicines
- Manage an error or near miss without concealment
- Distinguish adverse effects from emergencies
- Explain the links with safeguarding, duty of candour and learning
ID: YDFT67YHJ
of achievement
This certificate is presented to
Your Name
For completing the
Safe Management and Administration of Medicines Certificate
on 21st November 2026
Selena Hurford
Selena Hurford
Course Tutor
Daniel Morgan
Daniel Morgan
Head of Academy
Anyone who has an interest in learning more about this subject matter is encouraged to take the course. There are no entry requirements to take the course.
The course is broken down into 6 individual modules. Each module takes between 20 and 90 minutes on average to study. Although you are free to spend as much or as little time as you feel necessary on each module, simply log in and out of the course at your convenience.
You can study the course any time you like. Simply log in and out of the web based course as often as you require. The course is compatible with all computers, tablet devices and smart phones so you can even study while on the move!
Once you have completed all 6 modules there is a multiple choice test. The questions will be on a range of topics found within the 6 modules. The test, like the course, is online and can be taken a time and location of your choosing.
The pass mark for the test is 70%.
If you don’t pass the test first time you will get further opportunities to take the test again after extra study. There are no limits to the number of times you can take the test. All test retakes are included within the price of the course.
You can either use your Visa, MasterCard, American Express, Solo cards or PayPal account to pay for the online course. Our site uses the latest SSL encryption to ensure your safety. All payments are handled securely by PayPal.
You can begin the course immediately after your payment has been received. You will create your login details during the checkout process. We will also send you an email confirming your login details.
We estimate that the course will take about 3.25 hours to complete in total, plus an additional 30 minutes for the end of course test.
Once you have been awarded your certificate it is valid for life. The certificate does not expire or need renewing.
Thoroughly enjoying this course. It's great that I can study at my own pace with no time restrictions so I can do a little or a lot each time depending on what time I have available.
So much useful information I will be able to apply not only to landscaping specifically but also to business in general & day to day gardening both personally & professionally.
The chapters are easy to follow, the estimated time helps schedule your time appropriately & the questions at the end of each chapter make sure you have understood correctly.
Highly recommended!
Lauren Spice
The course was very easy to navigate and very informative. I have gained so much information from this course - it is amazing to know I have learnt so much from this and it is even better that you can do it in your own time and no one pushing you.
Shaun Mulryne
Amazing course, very easy to do within your own space of time. Very helpful, would highly recommend to anyone and everyone. This has helped me a lot to gain more knowledge and more experience in this field to help me later on in life. The course is user friendly and very straight forward. Provides you with up to date information and real life situations if anything was to happen and makes you feel like you are already working in the field and have the experience you need. The course also has an online tutor to help you at all times!
Rijul Mehan
An excellent course with up to date thinking based on good research about canine behaviours. I particularly liked the style of teaching. Suitable for all levels and had just the right touch.
I found it stimulating, encouraging and above all, not patronising. It will be very helpful to me on my road as an animal Reiki therapist working with a wide variety of breeds in a rescue centre. I am now much more aware of calming signals and subtle signals that the dog is ready to accept contact.
I would recommend it to anyone wanting to enhance their understanding and communication with dogs.
Lucy Lofting
Providing excellent customer service is essential to the long-term viability of every business. New Skills Academy - for me online Diploma in Customer Service course introduces the fundamental elements of customer service and explains how they can be applied in any organization. Following this, it describes how a business can develop its customer service program to the highest level.
This course also details the role of customer service in the hospitality industry, the retail industry and the public sector. These sections explain the elements of customer service that should be focused on in these sectors.
This Diploma course is ideal for business managers, business owners and entrepreneurs who wish to learn how to implement an effective customer service program in their organization. This course will also be of great interest to retail staff, hospitality workers and public servants who want to become more proficient at providing friendly and effective customer service.
Oksana Furmane
Excellent course that not only gives me the elements to know about my interest but helps me to refresh my previous knowledge about it and about all that is related to. I feel prepared to continue studying at the end of it, and I now work with animals as a volunteer.
I am happy to recommend to every person that wants to continue studying or would simply like to know more about pets. I don’t have much time to go to a class or can’t because of work.
Marvellous experience, and the help of the staff through email were great!
Silvia Esther Basik
Why you should study with us
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RRP
$100
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I am a doctor. This course is well organized, covering all areas of CBT. The videos and practical tips are very helpful. All the modules are arranged with good explanations and examples. Also each module consists of quick test and assignment which enables you to gain knowledge. Finally I would like to thank the New Skills Academy team.
Dr. M. Arshad
Omg im so excited, over joyed and all the good stuff that comes to mind! Wonderful experience doing lessons with New Skills Academy. I look foward to doing more courses with them. I hope this will encourage others to come on board and refresh your minds or to learn something new, it's a win win situation. I want to thank New Skills Academy so much for making this as simple as possible for me.
Shari Anderson
This is a great course for any level of knowledge. Very easy to navigate, great practical tasks and explanations are very clear. You can revise any module with no problem. The test wasn’t too hard if you completed every module. It may be handy to make some notes before you start. Overall I'm very happy with my choice. Thank you New skills for my New skills :)
Julia Bobkova
Very interesting and helpful course. I ve learned a lot of interesting things about make up and the tutorials were very helpful and easy to understand. I really reccomend this course for everyone who is passionate about make up and wish to develop their skills and make a career from their hobby.
Nicoleta Lucaci
Yet another well laid out course. This is my 3rd course so far with New Skills Academy.
More than likely will be back for another one soon. This course was enjoyable to do, and I learnt a lot and passed first try. My certificate will be up on the wall soon.
Rob Coops
The course was clearly set out with helpful end of week tests which built my knowledge. Being dyslexic I found the course was set out in an easy to understand way. I was able to pass the test on my first attempt. The downloaded pdf are a useful resource that you can keep forever. Looking forward to the next course
Ross Dunsten
Lovely course for people who want to know the basics and of sign language. It's has helped me to get more of an understanding and will greatly benefit me in my workplace. So easy to pick up and the videos were easy to understand. Would definitely recommend to anyone.
Chloe Hambly
I took up this course initially to help me with my own dog, but found that as I worked through the material I actually started thinking that this could be something that I could use to make a second income. From start to finish I found the course engaging and interesting. I am now doing another dog related course and am experiencing the same level of enjoyment. I would recommend New Skills Academy without hesitation.
Keith Smith
