Safe Management and Administration of Medicines Certificate
Safe Management and Administration of Medicines
Medicines can improve health, relieve symptoms and help people maintain their independence. However, mistakes involving doses, timing, records or administration can cause serious harm. This course provides the underpinning knowledge staff need to support people with their medicines safely, confidently and in a person-centred way.
Designed for staff working in adult social care services in England, including care homes, supported living and homecare, the course explains the medicines-management cycle and the checks required before, during and after administration. It also covers roles and responsibilities, consent and mental capacity, self-administration, record keeping, PRN medicines, higher-risk situations, medication errors and escalation.
Please note: Completion of the course provides knowledge training but does not, by itself, confirm practical competence or authorise a learner to administer medicines.
Key topics in our Safe Management and Administration of Medicines course:
- Person-centred medicines support and the limits of the care worker's role
- Consent, mental capacity, refusal, self-administration and covert administration
- Ordering, receiving, transporting, storing and disposing of medicines
- Safe checks before, during and after administering medicines
- Medicines administration records, “when required” medicines, time-critical medicines and monitoring
- Higher-risk medicines, errors, near misses, safeguarding and escalation
Benefits Of Taking This Course
- Build a clear understanding of safe, person-centred medicines support
- Recognise the boundaries of your role and when additional training or advice is required
- Develop confidence in completing medicine checks and records accurately
- Learn how to respond safely to refusals, omissions, adverse effects and medication errors
- Support workplace competency assessment, with content aligned to recognised sector guidance
This course includes
24/7 Student Support
End of course certification
Lifetime access to your course
- Distinguish medicines management, medicines support and administration
- Explain why person-centred practice is central to medicines safety
- Recognise common medicine forms and routes without exceeding your competence
- Identify the main legal, regulatory and workplace framework
- Describe your accountability and the limits of delegated tasks
- Identify what a medicines care plan should contain
- Respond appropriately to refusal
- Apply the key principles of the Mental Capacity Act
- Explain safe support for self-administration and covert administration
- Describe safe ordering, receipt and reconciliation processes
- Explain person-centred storage and access controls
- Identify additional controls for refrigerated medicines and controlled drugs
- Describe safe transport, return and disposal
- Recognise discrepancies that require escalation
- Describe a systematic medicines administration process
- Explain the 6Rs and the wider person-centred checks
- Recognise when administration must stop
- Describe safe principles for common non-invasive routes
- Explain why specialist routes need additional training and competency assessment
- Describe how to complete the MAR/eMAR entries correctly
- Record refusals, omissions, changes and separately charted medicines
- Use a person-centred PRN protocol
- Recognise time-critical and variable-dose risks
- Monitor response and report adverse effects
- Recognise medicines situations that need additional safeguards
- Describe how to respond safely to swallowing difficulties and altered medicines
- Manage an error or near miss without concealment
- Distinguish adverse effects from emergencies
- Explain the links with safeguarding, duty of candour and learning
ID: YDFT67YHJ
of achievement
This certificate is presented to
Your Name
For completing the
Safe Management and Administration of Medicines Certificate
on 21st November 2026
Selena Hurford
Selena Hurford
Course Tutor
Daniel Morgan
Daniel Morgan
Head of Academy
Anyone who has an interest in learning more about this subject matter is encouraged to take the course. There are no entry requirements to take the course.
The course is broken down into 6 individual modules. Each module takes between 20 and 90 minutes on average to study. Although you are free to spend as much or as little time as you feel necessary on each module, simply log in and out of the course at your convenience.
You can study the course any time you like. Simply log in and out of the web based course as often as you require. The course is compatible with all computers, tablet devices and smart phones so you can even study while on the move!
Once you have completed all 6 modules there is a multiple choice test. The questions will be on a range of topics found within the 6 modules. The test, like the course, is online and can be taken a time and location of your choosing.
The pass mark for the test is 70%.
If you don’t pass the test first time you will get further opportunities to take the test again after extra study. There are no limits to the number of times you can take the test. All test retakes are included within the price of the course.
You can either use your Visa, MasterCard, American Express, Solo cards or PayPal account to pay for the online course. Our site uses the latest SSL encryption to ensure your safety. All payments are handled securely by PayPal.
You can begin the course immediately after your payment has been received. You will create your login details during the checkout process. We will also send you an email confirming your login details.
We estimate that the course will take about 3.25 hours to complete in total, plus an additional 30 minutes for the end of course test.
Once you have been awarded your certificate it is valid for life. The certificate does not expire or need renewing.
This was a brilliant course that was easy to understand and fits into your lifestyle by being able to access at times that suits you. I needed a refresher course and this ticked all the boxes. One area which I was not aware of was the Employment Allowance Incentive but I now understand this fully. It is also good information on record keeping along with Data Protection. I highly recommend this course and it doesn't have to be expensive to do. The fact that you get a Diploma Certificate at the end only enhances your CV and gives you a sense of satisfaction.
Donna Raynes
An amazing opportunity to improve my skills and easy to access. I really enjoyed the course! I think it s an excellent way to learn and improve yourself.
Thanks to this amazing course my self-esteem is growing up and I feel capable to start a new job and a new life. Constantly I am studying and I hope to be successful in the future.
Grazia Marino
Whilst doing an internship in an Estate Agency, I decided to study the Estate Agent Diploma to gain a better understanding of the regulations and the best ways to go about visits and building my network. I found the course to be very comprehensive and easy to follow.
I’d recommend this to anyone looking to broaden their knowledge of the field of Estate Agency. I found the time estimates to be right if you are simply reading, but I took several pages of notes and so took longer, as I wanted to really understand what I was reading.
Overall, comprehensive and easy to follow.
Lauren Newall
As a PA of a very fast moving company, having many situations thrown at me day to day, I decided to take the Level 3 Admin & PA Diploma course to ensure I was up to scratch within my job role. Although I knew a lot of what was within the course, there were many topics I hadn’t had to use before but since had to.
I found the course very easy to understand and relate to. It was interesting and factual which is brilliant for anyone that would like to improve their PA skills or for someone starting out as a PA.
I enjoyed the course and feel I have bettered myself and my job role as a PA
Linzy Small
I have just complete the nail technician diploma award and delivered professional manicures and nail extensions to my friends and family who are very pleased with their treatments! The course was easy to follow and fun to do!
Fiona Baker
Was really nice to be able to sit through an online course and fly through it.
This is because my learning styles are predominantly read/write and/or kinaesthetic so being in a classroom listening to teachers is often mind numbing and other students tend to hold me back. This course was great for allowing me to work through at my own pace.
It was also great value for money and although I didn't need to request for student support, all confirmation emails came through quickly and efficiently so I am overall pleased with the service.
Good job New Skills Academy, looking forward to learning with you more in the future.
Christian Roach
Safe Management and Administration of Medicines
Medicines can improve health, relieve symptoms and help people maintain their independence. However, mistakes involving doses, timing, records or administration can cause serious harm. This course provides the underpinning knowledge staff need to support people with their medicines safely, confidently and in a person-centred way.
Designed for staff working in adult social care services in England, including care homes, supported living and homecare, the course explains the medicines-management cycle and the checks required before, during and after administration. It also covers roles and responsibilities, consent and mental capacity, self-administration, record keeping, PRN medicines, higher-risk situations, medication errors and escalation.
Please note: Completion of the course provides knowledge training but does not, by itself, confirm practical competence or authorise a learner to administer medicines.
Key topics in our Safe Management and Administration of Medicines course:
- Person-centred medicines support and the limits of the care worker's role
- Consent, mental capacity, refusal, self-administration and covert administration
- Ordering, receiving, transporting, storing and disposing of medicines
- Safe checks before, during and after administering medicines
- Medicines administration records, “when required” medicines, time-critical medicines and monitoring
- Higher-risk medicines, errors, near misses, safeguarding and escalation
Benefits Of Taking This Course
- Build a clear understanding of safe, person-centred medicines support
- Recognise the boundaries of your role and when additional training or advice is required
- Develop confidence in completing medicine checks and records accurately
- Learn how to respond safely to refusals, omissions, adverse effects and medication errors
- Support workplace competency assessment, with content aligned to recognised sector guidance
This course includes
24/7 Student Support
End of course certification
Lifetime access to your course
- Distinguish medicines management, medicines support and administration
- Explain why person-centred practice is central to medicines safety
- Recognise common medicine forms and routes without exceeding your competence
- Identify the main legal, regulatory and workplace framework
- Describe your accountability and the limits of delegated tasks
- Identify what a medicines care plan should contain
- Respond appropriately to refusal
- Apply the key principles of the Mental Capacity Act
- Explain safe support for self-administration and covert administration
- Describe safe ordering, receipt and reconciliation processes
- Explain person-centred storage and access controls
- Identify additional controls for refrigerated medicines and controlled drugs
- Describe safe transport, return and disposal
- Recognise discrepancies that require escalation
- Describe a systematic medicines administration process
- Explain the 6Rs and the wider person-centred checks
- Recognise when administration must stop
- Describe safe principles for common non-invasive routes
- Explain why specialist routes need additional training and competency assessment
- Describe how to complete the MAR/eMAR entries correctly
- Record refusals, omissions, changes and separately charted medicines
- Use a person-centred PRN protocol
- Recognise time-critical and variable-dose risks
- Monitor response and report adverse effects
- Recognise medicines situations that need additional safeguards
- Describe how to respond safely to swallowing difficulties and altered medicines
- Manage an error or near miss without concealment
- Distinguish adverse effects from emergencies
- Explain the links with safeguarding, duty of candour and learning
ID: YDFT67YHJ
of achievement
This certificate is presented to
Your Name
For completing the
Safe Management and Administration of Medicines Certificate
on 21st November 2026
Selena Hurford
Selena Hurford
Course Tutor
Daniel Morgan
Daniel Morgan
Head of Academy
Anyone who has an interest in learning more about this subject matter is encouraged to take the course. There are no entry requirements to take the course.
The course is broken down into 6 individual modules. Each module takes between 20 and 90 minutes on average to study. Although you are free to spend as much or as little time as you feel necessary on each module, simply log in and out of the course at your convenience.
You can study the course any time you like. Simply log in and out of the web based course as often as you require. The course is compatible with all computers, tablet devices and smart phones so you can even study while on the move!
Once you have completed all 6 modules there is a multiple choice test. The questions will be on a range of topics found within the 6 modules. The test, like the course, is online and can be taken a time and location of your choosing.
The pass mark for the test is 70%.
If you don’t pass the test first time you will get further opportunities to take the test again after extra study. There are no limits to the number of times you can take the test. All test retakes are included within the price of the course.
You can either use your Visa, MasterCard, American Express, Solo cards or PayPal account to pay for the online course. Our site uses the latest SSL encryption to ensure your safety. All payments are handled securely by PayPal.
You can begin the course immediately after your payment has been received. You will create your login details during the checkout process. We will also send you an email confirming your login details.
We estimate that the course will take about 3.25 hours to complete in total, plus an additional 30 minutes for the end of course test.
Once you have been awarded your certificate it is valid for life. The certificate does not expire or need renewing.
This was a brilliant course that was easy to understand and fits into your lifestyle by being able to access at times that suits you. I needed a refresher course and this ticked all the boxes. One area which I was not aware of was the Employment Allowance Incentive but I now understand this fully. It is also good information on record keeping along with Data Protection. I highly recommend this course and it doesn't have to be expensive to do. The fact that you get a Diploma Certificate at the end only enhances your CV and gives you a sense of satisfaction.
Donna Raynes
An amazing opportunity to improve my skills and easy to access. I really enjoyed the course! I think it s an excellent way to learn and improve yourself.
Thanks to this amazing course my self-esteem is growing up and I feel capable to start a new job and a new life. Constantly I am studying and I hope to be successful in the future.
Grazia Marino
Whilst doing an internship in an Estate Agency, I decided to study the Estate Agent Diploma to gain a better understanding of the regulations and the best ways to go about visits and building my network. I found the course to be very comprehensive and easy to follow.
I’d recommend this to anyone looking to broaden their knowledge of the field of Estate Agency. I found the time estimates to be right if you are simply reading, but I took several pages of notes and so took longer, as I wanted to really understand what I was reading.
Overall, comprehensive and easy to follow.
Lauren Newall
As a PA of a very fast moving company, having many situations thrown at me day to day, I decided to take the Level 3 Admin & PA Diploma course to ensure I was up to scratch within my job role. Although I knew a lot of what was within the course, there were many topics I hadn’t had to use before but since had to.
I found the course very easy to understand and relate to. It was interesting and factual which is brilliant for anyone that would like to improve their PA skills or for someone starting out as a PA.
I enjoyed the course and feel I have bettered myself and my job role as a PA
Linzy Small
I have just complete the nail technician diploma award and delivered professional manicures and nail extensions to my friends and family who are very pleased with their treatments! The course was easy to follow and fun to do!
Fiona Baker
Was really nice to be able to sit through an online course and fly through it.
This is because my learning styles are predominantly read/write and/or kinaesthetic so being in a classroom listening to teachers is often mind numbing and other students tend to hold me back. This course was great for allowing me to work through at my own pace.
It was also great value for money and although I didn't need to request for student support, all confirmation emails came through quickly and efficiently so I am overall pleased with the service.
Good job New Skills Academy, looking forward to learning with you more in the future.
Christian Roach
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Yet another well laid out course. This is my 3rd course so far with New Skills Academy.
More than likely will be back for another one soon. This course was enjoyable to do, and I learnt a lot and passed first try. My certificate will be up on the wall soon.
Rob Coops
I found this course incredibly useful, as it provided me with practical knowledge which I can implement in my role as a Support Worker. The videos were clear and concise, and the downloadable worksheets reinforced what I had learned as I was able to put pen to paper. Overall, a fantastic course for a great price! I am looking forward to taking on my next one.
Teleisha Harley
Wow what an incredible insight for the start of anyone's journey in property. This course gives you so much information and there are tests and questions on each of the modules. The course is very easy to follow and well laid out. You can actually make notes on the pages of each module using the notes tab! I am very excited to say that I passed and I only spent one week on this course. I will print all the PDF information and keep it in a file with my certificate. I feel very confident for my future plans now I have completed this course.
Nichola Anderson
The course was clearly set out with helpful end of week tests which built my knowledge. Being dyslexic I found the course was set out in an easy to understand way. I was able to pass the test on my first attempt. The downloaded pdf are a useful resource that you can keep forever. Looking forward to the next course
Ross Dunsten
Excellent course, well explained and easy to understand. The course can be done at my own pace and is available on various devices. The layout of the course was excellent and the notes options is very good. The content is perfect and well structured, making it easy to understand and follow. I will definitely be taking more courses in the future.
Luis Costa
Lovely course for people who want to know the basics and of sign language. It's has helped me to get more of an understanding and will greatly benefit me in my workplace. So easy to pick up and the videos were easy to understand. Would definitely recommend to anyone.
Chloe Hambly
This course is a great way to brush up on my rusty excel skills, I recommend this course to anyone looking for something to do during lockdown, it's easy to use and talks you through each stage step by step. It has given me the confidence I need to further my career.
Georgia Darke
Very interesting and helpful course. I ve learned a lot of interesting things about make up and the tutorials were very helpful and easy to understand. I really reccomend this course for everyone who is passionate about make up and wish to develop their skills and make a career from their hobby.
Nicoleta Lucaci