Sales Improvement (Lightning Skills Bundle) Certificate

Sales Improvement Lightning Skills Bundle Certificate Course

Sales are one of the biggest skills that employers are looking for nowadays, so it’s essential to know how to improve your sales skills and learn new tips and tricks to progress. That’s exactly what Sales Improvement is - tangible ways to expand your abilities as a salesperson or marketer. Keep in mind that you may still be a salesperson or marketer even if these aren’t words found in your job title. Sales and marketing really do play a role in everything that we do. Even just the ability to sell yourself - being confident, motivated and having an eye for success - is a sales tool and ability. In this course bundle, you will have the chance to learn several topics with the goal of improving your sales abilities.

No matter how good or bad you think you are at sales, this course bundle builds on your skills and helps you to develop new abilities that will help you in many different aspects of life. The focus on this Sales Improvement Certificate is mainly on the mindset behind a great salesperson. You will move through important topics about confidence and the mentality necessary to improve your sales. Keep reading to find out what you will learn and the benefits of taking this course.

You Will Learn:

  • The skills needed in a sales role, as well as skills that are applicable in every area of life.
  • The importance of your mentality in the ability to be a good salesperson. Rather than focusing on the specifics of sales and the application of sales skills in specific industries, this certificate looks at the foundations behind being a great salesperson.
  • How to gain motivation and keep your mind geared towards success.

Benefits of Taking This Course:

  • You will have access to seven courses, each dedicated to giving you a comprehensive understanding of a different Sales Improvement topic.
  • The bundle is designed to help you progress in your sales skills and knowledge as quickly and efficiently as possible.
  • This course bundle is useful for people who are totally new to sales, as well as anyone who wants a refresher on their knowledge, or a tangible way to prove that they are dedicated to self-development.
  • You will be able to improve your CV upon completion of this course bundle. This can help prove to potential employers that you not only have these abilities but also that you are committed to learning new skills.

This course includes

24/7 Student Support

End of course certification

Lifetime access to your course

Compatible with modern devices

PLUS - Access to the exclusive New Skills Academy Study Group!

This is a bundle course, and contains the following courses:

Body Language as a Sales Tool Certificate Course

Learning how to use body language as a sales tool is absolutely essential to anybody in the world of sales - whether you’re an aspirant salesperson or a seasoned veteran, you will be able to harness one of the most powerful sales tools available.

This course provides a comprehensive guide to body language as a sales tool, including making the best first impression and the dos and don’ts for effective body language techniques. From essential body language tips for group presentations, to the science of using your gestures as a sales tool in direct sales pitches, this course covers everything you need to know about body language as an effective sales tool!

You Will Learn

  • How to use body language to make the best first impression
  • The dos and don’ts for effective sales body language techniques
  • How to effectively use body language during group sales presentations
  • The science of persuasive body language in direct sales pitches

Benefits of Taking This Course

  • You will land the sales job of your dreams
  • You will increase revenue by making more sales
  • You will move up the sales ladder and achieve your potential
  • You will avoid nervous and awkward sales pitches

Boost Your Concentration Certificate Course

Even when you want or need to complete a task, it can be difficult to stop your mind from wandering. Learning to improve your capacity to focus will be of great help to you in all areas of your life.

In this course, you will discover several practical strategies that will improve your concentration and how to push yourself to complete important tasks.

You Will Learn:

  • Why you should not try to multitask
  • How to motivate yourself to stay on track when working on a draining or boring task
  • How to boost your concentration levels by making small adjustments to your environment
  • How exercise can help you maintain your focus
  • How mindfulness exercises and puzzles can improve your overall cognitive functioning

Benefits of Taking This Course:

  • If you struggle to remain productive at work, this course will teach you how to get more done throughout the day
  • If you are interested in psychology, this course provides a general overview of the key factors affecting concentration
  • If you are responsible for managing and motivating others, this course contains practical advice you can pass on to your team that will help improve their focus
  • If you are working towards important goals, whether in your personal or professional life, this course will equip you with a key skill that will help you achieve them

How to Close More Sales Certificate Course

To make a sale, you need to build a rapport with a prospect, using the right techniques that will enable you to understand their problem and offer them an attractive solution. However, this is no easy task and you can expect to encounter objections along the way.

This course will provide you with an overview of the most common methods employed by salespeople to seal the deal.

You Will Learn:

  • Why you need to know your product and service inside out
  • Why you need to fully understand your prospect’s situation and problem
  • How to handle objections
  • How to use traditional sales techniques without appearing pushy or aggressive
  • How to use subtle methods that encourage a prospect to buy

Benefits of Taking This Course

  • If you work in sales, this course will improve your chances of closing deals.
  • If you negotiate with salespeople as part of your job, this course will help you understand the most common tactics and how you can use them to your advantage.
  • This course will teach you transferable negotiation skills, which are useful to anyone working in a role that entails persuading others.
  • If you have to write sales pitches, this course will help you produce persuasive documents that complement in-person discussions.

How to Programme Your Mind for Success Certificate Course

Your actions aren’t the sole determinant of your success – your mindset is also important. The way you see the world, frame your goals, and the approach you take towards failure will make a big difference in every area of your life.

This course will show you how to reprogramme your subconscious mind and literally rewire your brain for success.

You Will Learn:

  • What your subconscious mind is, and why it deserves your attention.
  • How to set positive goals.
  • How to use affirmations to improve your outcomes.
  • Why meditation is a useful tool for anyone wanting to programme their mind for success.
  • How to adopt a healthy attitude towards failure.

Benefits Of Taking This Course:

  • If you aren’t sure how to clarify your personal goals, this course will help you clarify your vision.
  • If you want to lift your mood and adopt a more positive outlook on life, this course will help change your perspective.
  • This course will help you feel empowered to make changes in your life.
  • You will learn how to improve your emotional stability, which will help you succeed at work and home.
  • You will be more willing to take risks because you will no longer fear setbacks.

Master Talking to Anyone Certificate Course

Learning how to talk to everyone you encounter, from familiar colleagues to new contacts, is a skill that you must cultivate and develop if you want to get ahead in any industry. It involves learning how to socialise with others, even when you are not overly keen on engaging in conversation yourself. It also requires the ability to be selfless in conversation, asking more questions than you answer and letting your partner dominate the conversation at times.

This course goes into detail about the ways you can learn how to talk to any person, at any time, in any place. We begin by talking about why you need to be open when engaging in conversation, as well as how you can cultivate the will to talk to others when you don’t feel like it. We also discuss the importance of showing interest in conversations. Next, we review the key strategies you can use to talk to people you have not met before. We also cover the steps involved in carrying on social talk. Finally, we leave you with a few tips on how to be a successful talker regardless of the situation.

You Will Learn:

  • Why you need to learn how to be a successful talker if you want to get ahead
  • The basics of any successful conversation with anyone
  • The importance of being able to easily engage in conversation with strangers
  • The importance of social talk
  • Tips on talking to anyone at any time in any place

Benefits of Taking This Course

  • Gaining more confidence in yourself and your speaking abilities in all contexts
  • Learning the best way to strike up a conversation with a stranger
  • Learning the three key rules of engaging in any social talk
  • Tips on how to engage in conversation when you do not know anyone at an event
  • Understanding the characteristics that successful talkers possess

The Art of Persuasion Certificate Course

The art of persuasion is a difficult one to master but is an invaluable skill to possess. No one wants to be forced to use coercion or aggressive tactics to get their point across or to find common ground on an issue.

Persuasion is based on reasoning and understanding rather than hostility or threats, making it the best way to convince your conversation partner that you are right or that your way of doing things is the preferred one.

This course goes into detail about how you can develop your own persuasive skills. By practising these skills, you may find that you master the art of persuasion in very little time. We begin by discussing the way human behaviour is often motivated.

Next, we move on to discuss Aristotle’s persuasive techniques - ones that are still very relevant today.

Finally, we leave you with the steps you should take to ensure that your argument is persuasive. These steps work well in both speech and the written word, making them ideal for essay writers and presenters alike.

You Will Learn:

  • The five main influencers of human behaviour and how you should respond to them
  • The four modes of persuasion and how they can be applied today
  • Information on how those persuasive techniques can be used for good or bad intentions
  • How to use Monroe’s Motivated Sequence to your advantage

Benefits of Taking This Course:

  • Learning how to become more persuasive in your everyday life without resorting to aggression
  • Being able to participate in more productive conversations
  • Understanding why people tend to display the habits they do
  • Learning how to use simple persuasive techniques in your everyday speech
  • Learning how to construct a persuasive argument in just a few simple steps

The Power of Influence and Motivating People to Buy Course

Successful salespeople know that most people need to be persuaded to buy a product or service.

A key aspect of the selling process is human psychology. Specifically, salespeople understand how to influence prospective clients’ opinions and motivate them to part with their money.

In this course, you will discover the concepts and principles that, when used to their full potential, will greatly increase your chance of making a sale.

You will learn practical tips that will help you influence a prospective customer by tapping into their unique wants and needs. You will learn when to place a prospect under pressure and when to give them some space to consider their position.

You Will Learn:

  • Five rules that will help you move a sale forward by overcoming common barriers and objections
  • Four mistakes salespeople make when trying to influence a prospect
  • Six psychological concepts that will help you reach a reluctant customer and motivate them to make a purchase

Benefits of Taking This Course:

  • If you are a salesperson, this course will teach you how to improve your conversion rates
  • If you own a business, this course will help you pitch your own products or services
  • If you work in a role that requires you to negotiate with others, this course will provide you with some transferable skills that can be applied to most situations whereby you need to influence others
  • If your job entails teaching or training others, the transferable communication skills in this course will help you impart ideas so that they motivate and inspire those listening
ID: YDFT67YHJ
certificate

of achievement

This certificate is presented to

Your Name

NSA

For completing the

Sales Improvement (Lightning Skills Bundle) Certificate

on 21st November 2026

Selena Hurford

Selena Hurford

Course Tutor

cpd

Daniel Morgan

Daniel Morgan

Head of Academy

Certificate Example

Anyone who has an interest in learning more about this subject matter is encouraged to take the course. There are no entry requirements to take the course.

The course is broken down into 0 individual modules. Each module takes between 20 and 90 minutes on average to study. Although you are free to spend as much or as little time as you feel necessary on each module, simply log in and out of the course at your convenience.

You can study the course any time you like. Simply log in and out of the web based course as often as you require. The course is compatible with all computers, tablet devices and smart phones so you can even study while on the move!

Once you have completed all 0 modules there is a multiple choice test. The questions will be on a range of topics found within the 0 modules. The test, like the course, is online and can be taken a time and location of your choosing.

The pass mark for the test is 70%.

If you don’t pass the test first time you will get further opportunities to take the test again after extra study. There are no limits to the number of times you can take the test. All test retakes are included within the price of the course.

You can either use your Visa, MasterCard, American Express, Solo cards or PayPal account to pay for the online course. Our site uses the latest SSL encryption to ensure your safety. All payments are handled securely by PayPal.

You can begin the course immediately after your payment has been received. You will create your login details during the checkout process. We will also send you an email confirming your login details.

We estimate that the course will take about 4 hours to complete in total, plus an additional 30 minutes for the end of course test.

Once you have been awarded your certificate it is valid for life. The certificate does not expire or need renewing.

A great course to introduce and explain the roles and responsibilities of the PA and Administrator, or as a refresher to those wishing to return to the workplace.

The modules are jargon free and clearly laid out with exercises to complete at your own pace. There are useful notes and lists that help to make time management easier in the busy work environment.

I am impressed that the modules can be downloaded, saved or printed for future reference - many other courses do not offer this.

I have almost completed my Admin & PA Diploma and it has given me the confidence to apply for my first admin job in some years.

Meryl McMorran

I am so far really enjoying the course. Information is really well presented and tests a great recap to information covered. I also think the Notes tool is a good addition, however, the saving seems a little unstable so I have lost notes on a couple of the modules.

I figured that I needed to save prior to taking the test, but had selected a picture and as there was no close option, I clicked back and lost the notes I had taken. Apart from that, I am really enjoying the format and am finding the information easy to retain.

Amanda Rolfe

I really enjoyed this course. It allowed me to go at my own pace, completing modules in my lunch breaks or at home and you can do the modules as many times as you like which suited me.

The modules were explained well, included a clear step by step guide with a video and a spreadsheet to practice on which allowed me to learn the content in different ways. The module content was extremely valuable and taught me how to understand Excel which will lead to saving time in future projects needing Excel.

This course not only includes the very basics but explains some core Excel processes. I recommend this course to all abilities and anyone who needs to use Excel.

Gemma Bytheway

I found the CRM course to be very informative & user friendly. The knowledge I've gained, after completing five detailed modules & a short exam, has given me a much better understanding of CRM and this personal development will help me to implement new processes in the workplace. The entire course is available on demand, before and after completion, meaning you can go over every module until you're confident enough to take the exam. For anybody looking to gain information on what Customer Relationship Management is, and how it can improve your business, I cannot not recommend this course highly enough.

Joe Shawyer

Very excellent learning and very good work. I am really enjoying it and growth in my mind set. If you have a methodical approach to your work, and you’re interested in Law, then becoming a Legal Secretary could be the perfect career move for you.

The main role of a Legal Secretary is to provide administrative support and services for Lawyers, Solicitors and Legal Executives. It is their job to ensure that an office runs smoothly and efficiently, enabling their employers to focus on serving their clients.

It is not a necessary requirement to have a degree to become a Legal Secretary. However, it is recommended to have some qualifications specific to the industry.

Muhammad Irshad

I am over the moon with my experience in completing my first online course with New Skills Academy. I found the whole process quick and efficient and the site very easy to navigate. I found it helpful to complete short tests at the end of each module as I feel this help to review the information I have read and confirm that I understood it and could retain the information as well. I found the course to be very well written and the information provided to be interesting and relevant to the course and the final test to be efficient in recapping everything I had learnt throughout the course. I completely the course quite quickly as was able to study using my iPhone as the course was iOS compatible which I found to be the best way of accessing the course, information and tests. I'm thrilled that I passed my first course and can't wait to get started on the next one. Thank you for such a positive and rewarding experience.

Lisa Simmons

Duration:
4 hours

Access:
Lifetime Access

Approved by:
CPD

Learning Type:


Text based modules  Images 

Cost:
$50.00

Sales Improvement Lightning Skills Bundle Certificate Course

Sales are one of the biggest skills that employers are looking for nowadays, so it’s essential to know how to improve your sales skills and learn new tips and tricks to progress. That’s exactly what Sales Improvement is - tangible ways to expand your abilities as a salesperson or marketer. Keep in mind that you may still be a salesperson or marketer even if these aren’t words found in your job title. Sales and marketing really do play a role in everything that we do. Even just the ability to sell yourself - being confident, motivated and having an eye for success - is a sales tool and ability. In this course bundle, you will have the chance to learn several topics with the goal of improving your sales abilities.

No matter how good or bad you think you are at sales, this course bundle builds on your skills and helps you to develop new abilities that will help you in many different aspects of life. The focus on this Sales Improvement Certificate is mainly on the mindset behind a great salesperson. You will move through important topics about confidence and the mentality necessary to improve your sales. Keep reading to find out what you will learn and the benefits of taking this course.

You Will Learn:

  • The skills needed in a sales role, as well as skills that are applicable in every area of life.
  • The importance of your mentality in the ability to be a good salesperson. Rather than focusing on the specifics of sales and the application of sales skills in specific industries, this certificate looks at the foundations behind being a great salesperson.
  • How to gain motivation and keep your mind geared towards success.

Benefits of Taking This Course:

  • You will have access to seven courses, each dedicated to giving you a comprehensive understanding of a different Sales Improvement topic.
  • The bundle is designed to help you progress in your sales skills and knowledge as quickly and efficiently as possible.
  • This course bundle is useful for people who are totally new to sales, as well as anyone who wants a refresher on their knowledge, or a tangible way to prove that they are dedicated to self-development.
  • You will be able to improve your CV upon completion of this course bundle. This can help prove to potential employers that you not only have these abilities but also that you are committed to learning new skills.

This course includes

24/7 Student Support

End of course certification

Lifetime access to your course

Compatible with modern devices

PLUS - Access to the exclusive New Skills Academy Study Group!

This is a bundle course, and contains the following courses:

Body Language as a Sales Tool Certificate Course

Learning how to use body language as a sales tool is absolutely essential to anybody in the world of sales - whether you’re an aspirant salesperson or a seasoned veteran, you will be able to harness one of the most powerful sales tools available.

This course provides a comprehensive guide to body language as a sales tool, including making the best first impression and the dos and don’ts for effective body language techniques. From essential body language tips for group presentations, to the science of using your gestures as a sales tool in direct sales pitches, this course covers everything you need to know about body language as an effective sales tool!

You Will Learn

  • How to use body language to make the best first impression
  • The dos and don’ts for effective sales body language techniques
  • How to effectively use body language during group sales presentations
  • The science of persuasive body language in direct sales pitches

Benefits of Taking This Course

  • You will land the sales job of your dreams
  • You will increase revenue by making more sales
  • You will move up the sales ladder and achieve your potential
  • You will avoid nervous and awkward sales pitches

Boost Your Concentration Certificate Course

Even when you want or need to complete a task, it can be difficult to stop your mind from wandering. Learning to improve your capacity to focus will be of great help to you in all areas of your life.

In this course, you will discover several practical strategies that will improve your concentration and how to push yourself to complete important tasks.

You Will Learn:

  • Why you should not try to multitask
  • How to motivate yourself to stay on track when working on a draining or boring task
  • How to boost your concentration levels by making small adjustments to your environment
  • How exercise can help you maintain your focus
  • How mindfulness exercises and puzzles can improve your overall cognitive functioning

Benefits of Taking This Course:

  • If you struggle to remain productive at work, this course will teach you how to get more done throughout the day
  • If you are interested in psychology, this course provides a general overview of the key factors affecting concentration
  • If you are responsible for managing and motivating others, this course contains practical advice you can pass on to your team that will help improve their focus
  • If you are working towards important goals, whether in your personal or professional life, this course will equip you with a key skill that will help you achieve them

How to Close More Sales Certificate Course

To make a sale, you need to build a rapport with a prospect, using the right techniques that will enable you to understand their problem and offer them an attractive solution. However, this is no easy task and you can expect to encounter objections along the way.

This course will provide you with an overview of the most common methods employed by salespeople to seal the deal.

You Will Learn:

  • Why you need to know your product and service inside out
  • Why you need to fully understand your prospect’s situation and problem
  • How to handle objections
  • How to use traditional sales techniques without appearing pushy or aggressive
  • How to use subtle methods that encourage a prospect to buy

Benefits of Taking This Course

  • If you work in sales, this course will improve your chances of closing deals.
  • If you negotiate with salespeople as part of your job, this course will help you understand the most common tactics and how you can use them to your advantage.
  • This course will teach you transferable negotiation skills, which are useful to anyone working in a role that entails persuading others.
  • If you have to write sales pitches, this course will help you produce persuasive documents that complement in-person discussions.

How to Programme Your Mind for Success Certificate Course

Your actions aren’t the sole determinant of your success – your mindset is also important. The way you see the world, frame your goals, and the approach you take towards failure will make a big difference in every area of your life.

This course will show you how to reprogramme your subconscious mind and literally rewire your brain for success.

You Will Learn:

  • What your subconscious mind is, and why it deserves your attention.
  • How to set positive goals.
  • How to use affirmations to improve your outcomes.
  • Why meditation is a useful tool for anyone wanting to programme their mind for success.
  • How to adopt a healthy attitude towards failure.

Benefits Of Taking This Course:

  • If you aren’t sure how to clarify your personal goals, this course will help you clarify your vision.
  • If you want to lift your mood and adopt a more positive outlook on life, this course will help change your perspective.
  • This course will help you feel empowered to make changes in your life.
  • You will learn how to improve your emotional stability, which will help you succeed at work and home.
  • You will be more willing to take risks because you will no longer fear setbacks.

Master Talking to Anyone Certificate Course

Learning how to talk to everyone you encounter, from familiar colleagues to new contacts, is a skill that you must cultivate and develop if you want to get ahead in any industry. It involves learning how to socialise with others, even when you are not overly keen on engaging in conversation yourself. It also requires the ability to be selfless in conversation, asking more questions than you answer and letting your partner dominate the conversation at times.

This course goes into detail about the ways you can learn how to talk to any person, at any time, in any place. We begin by talking about why you need to be open when engaging in conversation, as well as how you can cultivate the will to talk to others when you don’t feel like it. We also discuss the importance of showing interest in conversations. Next, we review the key strategies you can use to talk to people you have not met before. We also cover the steps involved in carrying on social talk. Finally, we leave you with a few tips on how to be a successful talker regardless of the situation.

You Will Learn:

  • Why you need to learn how to be a successful talker if you want to get ahead
  • The basics of any successful conversation with anyone
  • The importance of being able to easily engage in conversation with strangers
  • The importance of social talk
  • Tips on talking to anyone at any time in any place

Benefits of Taking This Course

  • Gaining more confidence in yourself and your speaking abilities in all contexts
  • Learning the best way to strike up a conversation with a stranger
  • Learning the three key rules of engaging in any social talk
  • Tips on how to engage in conversation when you do not know anyone at an event
  • Understanding the characteristics that successful talkers possess

The Art of Persuasion Certificate Course

The art of persuasion is a difficult one to master but is an invaluable skill to possess. No one wants to be forced to use coercion or aggressive tactics to get their point across or to find common ground on an issue.

Persuasion is based on reasoning and understanding rather than hostility or threats, making it the best way to convince your conversation partner that you are right or that your way of doing things is the preferred one.

This course goes into detail about how you can develop your own persuasive skills. By practising these skills, you may find that you master the art of persuasion in very little time. We begin by discussing the way human behaviour is often motivated.

Next, we move on to discuss Aristotle’s persuasive techniques - ones that are still very relevant today.

Finally, we leave you with the steps you should take to ensure that your argument is persuasive. These steps work well in both speech and the written word, making them ideal for essay writers and presenters alike.

You Will Learn:

  • The five main influencers of human behaviour and how you should respond to them
  • The four modes of persuasion and how they can be applied today
  • Information on how those persuasive techniques can be used for good or bad intentions
  • How to use Monroe’s Motivated Sequence to your advantage

Benefits of Taking This Course:

  • Learning how to become more persuasive in your everyday life without resorting to aggression
  • Being able to participate in more productive conversations
  • Understanding why people tend to display the habits they do
  • Learning how to use simple persuasive techniques in your everyday speech
  • Learning how to construct a persuasive argument in just a few simple steps

The Power of Influence and Motivating People to Buy Course

Successful salespeople know that most people need to be persuaded to buy a product or service.

A key aspect of the selling process is human psychology. Specifically, salespeople understand how to influence prospective clients’ opinions and motivate them to part with their money.

In this course, you will discover the concepts and principles that, when used to their full potential, will greatly increase your chance of making a sale.

You will learn practical tips that will help you influence a prospective customer by tapping into their unique wants and needs. You will learn when to place a prospect under pressure and when to give them some space to consider their position.

You Will Learn:

  • Five rules that will help you move a sale forward by overcoming common barriers and objections
  • Four mistakes salespeople make when trying to influence a prospect
  • Six psychological concepts that will help you reach a reluctant customer and motivate them to make a purchase

Benefits of Taking This Course:

  • If you are a salesperson, this course will teach you how to improve your conversion rates
  • If you own a business, this course will help you pitch your own products or services
  • If you work in a role that requires you to negotiate with others, this course will provide you with some transferable skills that can be applied to most situations whereby you need to influence others
  • If your job entails teaching or training others, the transferable communication skills in this course will help you impart ideas so that they motivate and inspire those listening
ID: YDFT67YHJ
certificate

of achievement

This certificate is presented to

Your Name

NSA

For completing the

Sales Improvement (Lightning Skills Bundle) Certificate

on 21st November 2026

Selena Hurford

Selena Hurford

Course Tutor

cpd

Daniel Morgan

Daniel Morgan

Head of Academy

Certificate Example

Anyone who has an interest in learning more about this subject matter is encouraged to take the course. There are no entry requirements to take the course.

The course is broken down into 0 individual modules. Each module takes between 20 and 90 minutes on average to study. Although you are free to spend as much or as little time as you feel necessary on each module, simply log in and out of the course at your convenience.

You can study the course any time you like. Simply log in and out of the web based course as often as you require. The course is compatible with all computers, tablet devices and smart phones so you can even study while on the move!

Once you have completed all 0 modules there is a multiple choice test. The questions will be on a range of topics found within the 0 modules. The test, like the course, is online and can be taken a time and location of your choosing.

The pass mark for the test is 70%.

If you don’t pass the test first time you will get further opportunities to take the test again after extra study. There are no limits to the number of times you can take the test. All test retakes are included within the price of the course.

You can either use your Visa, MasterCard, American Express, Solo cards or PayPal account to pay for the online course. Our site uses the latest SSL encryption to ensure your safety. All payments are handled securely by PayPal.

You can begin the course immediately after your payment has been received. You will create your login details during the checkout process. We will also send you an email confirming your login details.

We estimate that the course will take about 4 hours to complete in total, plus an additional 30 minutes for the end of course test.

Once you have been awarded your certificate it is valid for life. The certificate does not expire or need renewing.

A great course to introduce and explain the roles and responsibilities of the PA and Administrator, or as a refresher to those wishing to return to the workplace.

The modules are jargon free and clearly laid out with exercises to complete at your own pace. There are useful notes and lists that help to make time management easier in the busy work environment.

I am impressed that the modules can be downloaded, saved or printed for future reference - many other courses do not offer this.

I have almost completed my Admin & PA Diploma and it has given me the confidence to apply for my first admin job in some years.

Meryl McMorran

I am so far really enjoying the course. Information is really well presented and tests a great recap to information covered. I also think the Notes tool is a good addition, however, the saving seems a little unstable so I have lost notes on a couple of the modules.

I figured that I needed to save prior to taking the test, but had selected a picture and as there was no close option, I clicked back and lost the notes I had taken. Apart from that, I am really enjoying the format and am finding the information easy to retain.

Amanda Rolfe

I really enjoyed this course. It allowed me to go at my own pace, completing modules in my lunch breaks or at home and you can do the modules as many times as you like which suited me.

The modules were explained well, included a clear step by step guide with a video and a spreadsheet to practice on which allowed me to learn the content in different ways. The module content was extremely valuable and taught me how to understand Excel which will lead to saving time in future projects needing Excel.

This course not only includes the very basics but explains some core Excel processes. I recommend this course to all abilities and anyone who needs to use Excel.

Gemma Bytheway

I found the CRM course to be very informative & user friendly. The knowledge I've gained, after completing five detailed modules & a short exam, has given me a much better understanding of CRM and this personal development will help me to implement new processes in the workplace. The entire course is available on demand, before and after completion, meaning you can go over every module until you're confident enough to take the exam. For anybody looking to gain information on what Customer Relationship Management is, and how it can improve your business, I cannot not recommend this course highly enough.

Joe Shawyer

Very excellent learning and very good work. I am really enjoying it and growth in my mind set. If you have a methodical approach to your work, and you’re interested in Law, then becoming a Legal Secretary could be the perfect career move for you.

The main role of a Legal Secretary is to provide administrative support and services for Lawyers, Solicitors and Legal Executives. It is their job to ensure that an office runs smoothly and efficiently, enabling their employers to focus on serving their clients.

It is not a necessary requirement to have a degree to become a Legal Secretary. However, it is recommended to have some qualifications specific to the industry.

Muhammad Irshad

I am over the moon with my experience in completing my first online course with New Skills Academy. I found the whole process quick and efficient and the site very easy to navigate. I found it helpful to complete short tests at the end of each module as I feel this help to review the information I have read and confirm that I understood it and could retain the information as well. I found the course to be very well written and the information provided to be interesting and relevant to the course and the final test to be efficient in recapping everything I had learnt throughout the course. I completely the course quite quickly as was able to study using my iPhone as the course was iOS compatible which I found to be the best way of accessing the course, information and tests. I'm thrilled that I passed my first course and can't wait to get started on the next one. Thank you for such a positive and rewarding experience.

Lisa Simmons

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