Veterinary Support Assistant Diploma

cpd
£100.00 BUY NOW

Veterinary Support Assistant Diploma Course

This course will give you an overview of the veterinary industry, the role played by Veterinary Support Assistants (VSAs), and the most common issues and challenges faced by those working in the profession.

It will equip you with the knowledge you will need to communicate effectively with other members of the veterinary team and further your career in this sector. Working as a VSA is a great way of making a real difference to the lives of sick and injured animals on a daily basis. However, the terminology and technical knowledge required to succeed as a VSA can seem intimidating to industry newcomers.

This course presents key concepts in animal care in a straightforward manner, so that you can begin your career with confidence. You will also obtain a working knowledge of key legislation necessary to keep you and your patients safe.

From administering first aid to routine surgery, you will learn what happens in the consultation rooms and operating theatres in a typical veterinary practice. The course addresses patient care at every stage of treatment, from diagnosis to surgery and post-operation recovery. It focuses primarily on the treatment of common domestic species, but the needs of exotic animals and horses are also addressed.

In light of the increasing emphasis on customer service within the industry, the course also examines the typical customer’s experience as they seek out the best possible care for their pet. Owners can become highly stressed when their beloved pet is ill, and this course contains practical advice for communicating effectively with customers facing emotional strain both in person and on the telephone.

This course will provide anyone looking to work as a VSA with a realistic insight into the workings of a veterinary practice and future options for career progression. It will also be of interest to anyone who wishes to learn more about animal care or further their knowledge of the veterinary industry in general.

What you will learn:

  • An introduction to veterinary medicine and job roles available within the industry
  • How to improve your chances of getting a job as a VSA and how to undertake further training once you have obtained a position
  • Health and safety issues that affect VSAs including the pieces of legislation addressing animal welfare and workplace safety
  • How veterinary patients are cared for and monitored by veterinary staff during their stay
  • An overview of animal welfare issues, including common ethical dilemmas and frameworks for making difficult decisions
  • Common terminology and equipment used by veterinary staff in consultations and during surgery
  • The most common procedures, including diagnostic tests, used in veterinary medicine
  • How to handle a variety of animal species, including cats, dogs, horses and small mammals
  • How emergency situations are handled, from initial assessment through to the administration of first aid and treatment
  • The role of customer service in a modern veterinary surgery and how a practice can establish a positive role within the wider community

Benefits of taking this course:

  • You can learn the material any place, any time, and at your own speed.
  • All you need is an internet-enabled device.
  • Content is presented as brief modules, making learning easy. Access to an online support system.
  • A complete overview of the issues faced by those working as VSAs in modern veterinary practices.
  • Affordable cost.
Call

24/7 Customer Support

certificate

End of course certification

electronic

Compatible with all modern devices

forever

Lifetime access to your course

  • The key purposes and functions of a veterinary practice
  • A brief history of veterinary medicine
  • Why it is important to understand the role of each member of a veterinary team
  • An overview of the most common roles within a practice, including the necessary qualifications and main responsibilities
  • The entry requirements for entering into the veterinary profession as a veterinary support assistant (VSA)
  • Why it is beneficial to pursue a formal qualification
  • The most popular qualifications open to VSAs
  • The main areas covered by VSA qualifications
  • Why you need to be aware of health and safety laws and legislation from the outset of your career in the veterinary industry
  • The purposes of health and safety legislation
  • The nature and purpose of the Veterinary Surgeons Act 1966
  • The nature and purpose of the Health and Safety at Work Act 1974
  • Why a VSA should be familiar with the techniques used to monitor inpatients
  • The assessment process for newly admitted patients
  • How veterinary staff ensure that inpatients are given the opportunity to have their usual day to day needs met
  • The most commonly monitored measures of health, such as temperature and blood pressure
  • What is meant by animal welfare and why it is important to consider the practical and philosophical issues raised by the topic
  • The nature and purpose of the Five Freedoms model approach to animal welfare
  • The meaning of the term “stakeholders” in relation to animal health and welfare
  • The role of ethics in maintaining animal health and welfare
  • Why VSAs need to be familiar with common terminology and equipment
  • Common prefixes used by veterinary professionals
  • Common suffixes used by veterinary professionals
  • The equipment most commonly used in a consultation room
  • The purpose of anaesthesia and the ways in which it is administered
  • The most common surgical procedures carried out by veterinary surgeons
  • Diagnostic tests used in veterinary practice to identify health problems in patients
  • The day to day practices that comprise nursing care and how they are carried out
  • Why animal handling is a key skill for vets, RVNs and VSAs
  • Essential points to bear in mind when handling dogs
  • Essential points to bear in mind when handling cats
  • How to handle small mammals, including hamsters and rabbits
  • Why VSAs should be familiar with common emergencies arising in everyday veterinary practice
  • The purposes and nature of first aid and who is responsible for its administration
  • The importance of triage and initial assessment, in ensuring the best possible outcome for a patient
  • An overview of emergency procedures, including Cardiopulmonary Resuscitation (CPR), blood transfusions and the Heimlich Manoeuvre
  • Why customer service is an important skill for everyone working in a veterinary practice
  • How the typical customer selects a veterinary practice
  • How understanding the customer’s journey can help you deliver great customer service
  • How to interact positively with customers on the telephone
ID: YDFT67YHJ
certificate

of achievement

This certificate is presented to

Your Name

NSA

For completing the

Veterinary Support Assistant Diploma

on 21st November 2021

Selena Hurford

Selena Hurford

Course Tutor

cpd

Daniel Morgan

Daniel Morgan

Head of Academy

Certificate Example

Anyone who has an interest in learning more about this subject matter is encouraged to take the course. There are no entry requirements to take the course.

The course is broken down into 10 individual modules. Each module takes between 20 and 90 minutes on average to study. Although you are free to spend as much or as little time as you feel necessary on each module, simply log in and out of the course at your convenience.

You can study the course any time you like. Simply log in and out of the web based course as often as you require. The course is compatible with all computers, tablet devices and smart phones so you can even study while on the move!

Once you have completed all 10 modules there is a multiple choice test. The questions will be on a range of topics found within the 10 modules. The test, like the course, is online and can be taken a time and location of your choosing.

The pass mark for the test is 70%.

If you don’t pass the test first time you will get further opportunities to take the test again after extra study. There are no limits to the number of times you can take the test. All test retakes are included within the price of the course.

Once you have completed your test you can log in to your account and download/print your certificate any time you need it. If you would prefer us to post you a certificate to a UK address, there will be an admin charge of £10 (certificates sent internationally may cost more).

You can either use your Visa, MasterCard, American Express, Solo cards or PayPal account to pay for the online course. Our site uses the latest SSL encryption to ensure your safety. All payments are handled securely by PayPal.

You can begin the course immediately after your payment has been received. You will create your login details during the checkout process. We will also send you an email confirming your login details.

We estimate that the course will take about 12 hours to complete in total, plus an additional 30 minutes for the end of course test.

Once you have been awarded your certificate it is valid for life. The certificate does not expire or need renewing.

I had looked at a lot of different courses like this to help my CPD as an NQT. Not only was it super value for money, but really easy to use and work with.

Having the opportunity to print or PDF information means I can keep any work as evidence.

I have been very impressed with this course and will defiantly look to complete similar courses soon.

Kim Hudspith

The waxing course was very easy to follow and full of all the information needed. Fantastic easy step by step videos and diagrams.

Great help for setting up your own business as this course gives you all the correct information and procedures to follow.

I work from home offering a variety of other treatments, including eye lash extensions, threading and tanning now having this treatment is an added bonus… and very happy clients.

Would definitely recommend to others who are looking to follow in the same direction as me to broaden their treatments to offer for their own clients ?

Laura Turner

Amazing course, great for people that never have time to go to college or evening classes. So easy to complete online and step by step instructions to help you. Will definitely be doing another course after this.

I’m starting my own business and this course will help me get started as it states all the things I need to know and to be aware of. I can’t wait until I have completed this as this will be a new chapter in my life. You have no time limit on this course which is great as I have a very busy life but this course gives you no pressure.

Would recommend this to anyone.

Megan Atkins

Brilliant course. As a busy ,working mum this course gave a chance to change my career but it also gave me a chance to study in my own free time. Very easy wording, education videos, important information you can't find online. The brilliant thing is that even after finishing the course you still can go back to your modules and view the videos again. The help from assistants is great. The minute I contacted them with question they always responded very quickly and professionally.

Monica Carter

Helpful tips learned during the course and many fun facts. I will be completing 3 more courses after this one. Such a great learning experience. The knowledge in each package is phemonimal!

Each course is broken down into modules to make it easy to break down the course for short breaks and as soon as you sign back in again it remembers where you left off in your course. How clever!

I would highly recommend this course to anyone looking to brush up their knowledge and skills. Best of luck!

Vawn Koch

This course was amazing and fun!

Not only was it very informative and well categorized and divided into easy learning sections, but also very complete and offering tons of valuable information to succeed as a Landscaper.

The illustrations and photos are very helpful and provide a clear image of how to do things and how things ought to look and also help for future reference along with the worksheets that are downloadable which assist in the learning process.

The course covers every aspect of Garden Design & Landscaping and it was a pleasure completing this course - highly recommend it to anybody with an interest in becoming a Landscaper or for the individual who has an interest in broadening their knowledge in the garden.

Wayne Lavarinhas

Duration:
12 hours

Access:
Lifetime Access

Approved by:
CPD

Learning Type:


Text based modules  Images 

Cost:
£100.00

0% Finance

Veterinary Support Assistant Diploma Course

This course will give you an overview of the veterinary industry, the role played by Veterinary Support Assistants (VSAs), and the most common issues and challenges faced by those working in the profession.

It will equip you with the knowledge you will need to communicate effectively with other members of the veterinary team and further your career in this sector. Working as a VSA is a great way of making a real difference to the lives of sick and injured animals on a daily basis. However, the terminology and technical knowledge required to succeed as a VSA can seem intimidating to industry newcomers.

This course presents key concepts in animal care in a straightforward manner, so that you can begin your career with confidence. You will also obtain a working knowledge of key legislation necessary to keep you and your patients safe.

From administering first aid to routine surgery, you will learn what happens in the consultation rooms and operating theatres in a typical veterinary practice. The course addresses patient care at every stage of treatment, from diagnosis to surgery and post-operation recovery. It focuses primarily on the treatment of common domestic species, but the needs of exotic animals and horses are also addressed.

In light of the increasing emphasis on customer service within the industry, the course also examines the typical customer’s experience as they seek out the best possible care for their pet. Owners can become highly stressed when their beloved pet is ill, and this course contains practical advice for communicating effectively with customers facing emotional strain both in person and on the telephone.

This course will provide anyone looking to work as a VSA with a realistic insight into the workings of a veterinary practice and future options for career progression. It will also be of interest to anyone who wishes to learn more about animal care or further their knowledge of the veterinary industry in general.

What you will learn:

  • An introduction to veterinary medicine and job roles available within the industry
  • How to improve your chances of getting a job as a VSA and how to undertake further training once you have obtained a position
  • Health and safety issues that affect VSAs including the pieces of legislation addressing animal welfare and workplace safety
  • How veterinary patients are cared for and monitored by veterinary staff during their stay
  • An overview of animal welfare issues, including common ethical dilemmas and frameworks for making difficult decisions
  • Common terminology and equipment used by veterinary staff in consultations and during surgery
  • The most common procedures, including diagnostic tests, used in veterinary medicine
  • How to handle a variety of animal species, including cats, dogs, horses and small mammals
  • How emergency situations are handled, from initial assessment through to the administration of first aid and treatment
  • The role of customer service in a modern veterinary surgery and how a practice can establish a positive role within the wider community

Benefits of taking this course:

  • You can learn the material any place, any time, and at your own speed.
  • All you need is an internet-enabled device.
  • Content is presented as brief modules, making learning easy. Access to an online support system.
  • A complete overview of the issues faced by those working as VSAs in modern veterinary practices.
  • Affordable cost.
Call

24/7 Customer Support

certificate

End of course certification

electronic

Compatible with all modern devices

forever

Lifetime access to your course

  • The key purposes and functions of a veterinary practice
  • A brief history of veterinary medicine
  • Why it is important to understand the role of each member of a veterinary team
  • An overview of the most common roles within a practice, including the necessary qualifications and main responsibilities
  • The entry requirements for entering into the veterinary profession as a veterinary support assistant (VSA)
  • Why it is beneficial to pursue a formal qualification
  • The most popular qualifications open to VSAs
  • The main areas covered by VSA qualifications
  • Why you need to be aware of health and safety laws and legislation from the outset of your career in the veterinary industry
  • The purposes of health and safety legislation
  • The nature and purpose of the Veterinary Surgeons Act 1966
  • The nature and purpose of the Health and Safety at Work Act 1974
  • Why a VSA should be familiar with the techniques used to monitor inpatients
  • The assessment process for newly admitted patients
  • How veterinary staff ensure that inpatients are given the opportunity to have their usual day to day needs met
  • The most commonly monitored measures of health, such as temperature and blood pressure
  • What is meant by animal welfare and why it is important to consider the practical and philosophical issues raised by the topic
  • The nature and purpose of the Five Freedoms model approach to animal welfare
  • The meaning of the term “stakeholders” in relation to animal health and welfare
  • The role of ethics in maintaining animal health and welfare
  • Why VSAs need to be familiar with common terminology and equipment
  • Common prefixes used by veterinary professionals
  • Common suffixes used by veterinary professionals
  • The equipment most commonly used in a consultation room
  • The purpose of anaesthesia and the ways in which it is administered
  • The most common surgical procedures carried out by veterinary surgeons
  • Diagnostic tests used in veterinary practice to identify health problems in patients
  • The day to day practices that comprise nursing care and how they are carried out
  • Why animal handling is a key skill for vets, RVNs and VSAs
  • Essential points to bear in mind when handling dogs
  • Essential points to bear in mind when handling cats
  • How to handle small mammals, including hamsters and rabbits
  • Why VSAs should be familiar with common emergencies arising in everyday veterinary practice
  • The purposes and nature of first aid and who is responsible for its administration
  • The importance of triage and initial assessment, in ensuring the best possible outcome for a patient
  • An overview of emergency procedures, including Cardiopulmonary Resuscitation (CPR), blood transfusions and the Heimlich Manoeuvre
  • Why customer service is an important skill for everyone working in a veterinary practice
  • How the typical customer selects a veterinary practice
  • How understanding the customer’s journey can help you deliver great customer service
  • How to interact positively with customers on the telephone
ID: YDFT67YHJ
certificate

of achievement

This certificate is presented to

Your Name

NSA

For completing the

Veterinary Support Assistant Diploma

on 21st November 2021

Selena Hurford

Selena Hurford

Course Tutor

cpd

Daniel Morgan

Daniel Morgan

Head of Academy

Certificate Example

Anyone who has an interest in learning more about this subject matter is encouraged to take the course. There are no entry requirements to take the course.

The course is broken down into 10 individual modules. Each module takes between 20 and 90 minutes on average to study. Although you are free to spend as much or as little time as you feel necessary on each module, simply log in and out of the course at your convenience.

You can study the course any time you like. Simply log in and out of the web based course as often as you require. The course is compatible with all computers, tablet devices and smart phones so you can even study while on the move!

Once you have completed all 10 modules there is a multiple choice test. The questions will be on a range of topics found within the 10 modules. The test, like the course, is online and can be taken a time and location of your choosing.

The pass mark for the test is 70%.

If you don’t pass the test first time you will get further opportunities to take the test again after extra study. There are no limits to the number of times you can take the test. All test retakes are included within the price of the course.

Once you have completed your test you can log in to your account and download/print your certificate any time you need it. If you would prefer us to post you a certificate to a UK address, there will be an admin charge of £10 (certificates sent internationally may cost more).

You can either use your Visa, MasterCard, American Express, Solo cards or PayPal account to pay for the online course. Our site uses the latest SSL encryption to ensure your safety. All payments are handled securely by PayPal.

You can begin the course immediately after your payment has been received. You will create your login details during the checkout process. We will also send you an email confirming your login details.

We estimate that the course will take about 12 hours to complete in total, plus an additional 30 minutes for the end of course test.

Once you have been awarded your certificate it is valid for life. The certificate does not expire or need renewing.

I had looked at a lot of different courses like this to help my CPD as an NQT. Not only was it super value for money, but really easy to use and work with.

Having the opportunity to print or PDF information means I can keep any work as evidence.

I have been very impressed with this course and will defiantly look to complete similar courses soon.

Kim Hudspith

The waxing course was very easy to follow and full of all the information needed. Fantastic easy step by step videos and diagrams.

Great help for setting up your own business as this course gives you all the correct information and procedures to follow.

I work from home offering a variety of other treatments, including eye lash extensions, threading and tanning now having this treatment is an added bonus… and very happy clients.

Would definitely recommend to others who are looking to follow in the same direction as me to broaden their treatments to offer for their own clients ?

Laura Turner

Amazing course, great for people that never have time to go to college or evening classes. So easy to complete online and step by step instructions to help you. Will definitely be doing another course after this.

I’m starting my own business and this course will help me get started as it states all the things I need to know and to be aware of. I can’t wait until I have completed this as this will be a new chapter in my life. You have no time limit on this course which is great as I have a very busy life but this course gives you no pressure.

Would recommend this to anyone.

Megan Atkins

Brilliant course. As a busy ,working mum this course gave a chance to change my career but it also gave me a chance to study in my own free time. Very easy wording, education videos, important information you can't find online. The brilliant thing is that even after finishing the course you still can go back to your modules and view the videos again. The help from assistants is great. The minute I contacted them with question they always responded very quickly and professionally.

Monica Carter

Helpful tips learned during the course and many fun facts. I will be completing 3 more courses after this one. Such a great learning experience. The knowledge in each package is phemonimal!

Each course is broken down into modules to make it easy to break down the course for short breaks and as soon as you sign back in again it remembers where you left off in your course. How clever!

I would highly recommend this course to anyone looking to brush up their knowledge and skills. Best of luck!

Vawn Koch

This course was amazing and fun!

Not only was it very informative and well categorized and divided into easy learning sections, but also very complete and offering tons of valuable information to succeed as a Landscaper.

The illustrations and photos are very helpful and provide a clear image of how to do things and how things ought to look and also help for future reference along with the worksheets that are downloadable which assist in the learning process.

The course covers every aspect of Garden Design & Landscaping and it was a pleasure completing this course - highly recommend it to anybody with an interest in becoming a Landscaper or for the individual who has an interest in broadening their knowledge in the garden.

Wayne Lavarinhas

https://uk.trustpilot.com/review/newskillsacademy.co.uk
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