Admin, PA and Secretarial Certificate
Why you should study with us
Admin, PA and Secretarial Course
This course is a guide for those interested in working as any kind of administrator in an office setting.
This includes personal assistant (PA) and secretarial positions. It’s also ideal for those who currently hold administrative positions and want to expand their skills in order to learn new tips and tricks. In each module, the course will evaluate a specific skill that is necessary in every administrative position.
We will go over general skills, such as customer communication and confidence in the workplace, as well as more specific skills, such as business writing and useful computer applications. Participants in this course will acquire valuable information that is directly applicable to any administrative position. Whether they be as a PA or a secretary, jobs in administration deal with many aspects of a business.
Employees in these positions have to deal with senior staff and customers, as well as other businesses. In order to do so effectively, they need to have a wide array of skills that address all these areas.
This course offers a deeper look at these necessary abilities and leaves students able to do their administration jobs with greater ease, skill and confidence.
What You Will Learn:
- Valuable skills that will help in any administrative position
- How to use Microsoft Outlook and Excel
- How to communicate with senior staff
- How to communicate with customers and clients in a professional manner
- How to manage your time and keep organised in your job
Benefits of Taking This Course:
- Gain valuable skills that are attractive to employers
- Gain tips and tricks that are useful in the workplace and can help you carry out your job more effectively
- Learn about everything that a PA or secretarial job entails
- Learn how to conduct business online, on the telephone and in person
- Improve your confidence in the workplace to enable you to become a better employee
This course includes
24/7 Student Support
End of course certification
Lifetime access to your course
Compatible with modern devices
ID: YDFT67YHJ
of achievement
This certificate is presented to
Your Name
For completing the
Admin, PA and Secretarial Certificate
on 21st November 2025
Selena Hurford
Selena Hurford
Course Tutor
Daniel Morgan
Daniel Morgan
Head of Academy
Anyone who has an interest in learning more about this subject matter is encouraged to take the course. There are no entry requirements to take the course.
The course is broken down into 10 individual modules. Each module takes between 20 and 90 minutes on average to study. Although you are free to spend as much or as little time as you feel necessary on each module, simply log in and out of the course at your convenience.
You can study the course any time you like. Simply log in and out of the web based course as often as you require. The course is compatible with all computers, tablet devices and smart phones so you can even study while on the move!
Once you have completed all 10 modules there is a multiple choice test. The questions will be on a range of topics found within the 10 modules. The test, like the course, is online and can be taken a time and location of your choosing.
The pass mark for the test is 70%.
If you don’t pass the test first time you will get further opportunities to take the test again after extra study. There are no limits to the number of times you can take the test. All test retakes are included within the price of the course.
You can either use your Visa, MasterCard, American Express, Solo cards or PayPal account to pay for the online course. Our site uses the latest SSL encryption to ensure your safety. All payments are handled securely by PayPal.
You can begin the course immediately after your payment has been received. You will create your login details during the checkout process. We will also send you an email confirming your login details.
We estimate that the course will take about 7.5 hours to complete in total, plus an additional 30 minutes for the end of course test.
Once you have been awarded your certificate it is valid for life. The certificate does not expire or need renewing.
I thoroughly enjoyed this course,it was very clear and concise. Trying to get the hang of "distance learning" and this was a great introduction for me. It was good to see my name on a certificate after so long, and it's also good that I can return to the course at anytime and refresh . Pamela Kona
most enjoyable and informative course, looking forward to doing my next one Rachael Ryan
Having been invited to an interview for an administrative role but only having reception experience, I found this course perfect for covering all the basics of how to be more efficient and an overall view on administrative roles and responsibilities. I found it very informative and it has helped me make better use of my time and skills. I recommend this course to anyone who is branching out into an admin role. Paula Hill
Admin, PA and Secretarial Course
This course is a guide for those interested in working as any kind of administrator in an office setting.
This includes personal assistant (PA) and secretarial positions. It’s also ideal for those who currently hold administrative positions and want to expand their skills in order to learn new tips and tricks. In each module, the course will evaluate a specific skill that is necessary in every administrative position.
We will go over general skills, such as customer communication and confidence in the workplace, as well as more specific skills, such as business writing and useful computer applications. Participants in this course will acquire valuable information that is directly applicable to any administrative position. Whether they be as a PA or a secretary, jobs in administration deal with many aspects of a business.
Employees in these positions have to deal with senior staff and customers, as well as other businesses. In order to do so effectively, they need to have a wide array of skills that address all these areas.
This course offers a deeper look at these necessary abilities and leaves students able to do their administration jobs with greater ease, skill and confidence.
What You Will Learn:
- Valuable skills that will help in any administrative position
- How to use Microsoft Outlook and Excel
- How to communicate with senior staff
- How to communicate with customers and clients in a professional manner
- How to manage your time and keep organised in your job
Benefits of Taking This Course:
- Gain valuable skills that are attractive to employers
- Gain tips and tricks that are useful in the workplace and can help you carry out your job more effectively
- Learn about everything that a PA or secretarial job entails
- Learn how to conduct business online, on the telephone and in person
- Improve your confidence in the workplace to enable you to become a better employee
This course includes
24/7 Student Support
End of course certification
Lifetime access to your course
Compatible with modern devices
ID: YDFT67YHJ
of achievement
This certificate is presented to
Your Name
For completing the
Admin, PA and Secretarial Certificate
on 21st November 2025
Selena Hurford
Selena Hurford
Course Tutor
Daniel Morgan
Daniel Morgan
Head of Academy
Anyone who has an interest in learning more about this subject matter is encouraged to take the course. There are no entry requirements to take the course.
The course is broken down into 10 individual modules. Each module takes between 20 and 90 minutes on average to study. Although you are free to spend as much or as little time as you feel necessary on each module, simply log in and out of the course at your convenience.
You can study the course any time you like. Simply log in and out of the web based course as often as you require. The course is compatible with all computers, tablet devices and smart phones so you can even study while on the move!
Once you have completed all 10 modules there is a multiple choice test. The questions will be on a range of topics found within the 10 modules. The test, like the course, is online and can be taken a time and location of your choosing.
The pass mark for the test is 70%.
If you don’t pass the test first time you will get further opportunities to take the test again after extra study. There are no limits to the number of times you can take the test. All test retakes are included within the price of the course.
You can either use your Visa, MasterCard, American Express, Solo cards or PayPal account to pay for the online course. Our site uses the latest SSL encryption to ensure your safety. All payments are handled securely by PayPal.
You can begin the course immediately after your payment has been received. You will create your login details during the checkout process. We will also send you an email confirming your login details.
We estimate that the course will take about 7.5 hours to complete in total, plus an additional 30 minutes for the end of course test.
Once you have been awarded your certificate it is valid for life. The certificate does not expire or need renewing.
I thoroughly enjoyed this course,it was very clear and concise. Trying to get the hang of "distance learning" and this was a great introduction for me. It was good to see my name on a certificate after so long, and it's also good that I can return to the course at anytime and refresh . Pamela Kona
most enjoyable and informative course, looking forward to doing my next one Rachael Ryan
Having been invited to an interview for an administrative role but only having reception experience, I found this course perfect for covering all the basics of how to be more efficient and an overall view on administrative roles and responsibilities. I found it very informative and it has helped me make better use of my time and skills. I recommend this course to anyone who is branching out into an admin role. Paula Hill
Why you should study with us
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RRP
€100
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This course is a great way to brush up on my rusty excel skills, I recommend this course to anyone looking for something to do during lockdown, it's easy to use and talks you through each stage step by step. It has given me the confidence I need to further my career.
Georgia Darke
It was an eye opening course that was flexible and easy to access. I was able to complete it from the comfort of my own home whilst also having the tasks to complete which enabled me to check my knowledge. I know feel much more confident in my field of work and really enjoyed doing it.
Ellie Clarke
Omg im so excited, over joyed and all the good stuff that comes to mind! Wonderful experience doing lessons with New Skills Academy. I look foward to doing more courses with them. I hope this will encourage others to come on board and refresh your minds or to learn something new, it's a win win situation. I want to thank New Skills Academy so much for making this as simple as possible for me.
Shari Anderson
Fantastic course! Well-presented and challenging with frequent assessments. I feel a serious sense of accomplishment having not studied for over 30 years! Videos that accompany each module are carefully thought out and informative. Am so impressed with this course, have now signed up for 3 other courses and recommending New Skills Academy to everyone!
Marva Hudson
I am a doctor. This course is well organized, covering all areas of CBT. The videos and practical tips are very helpful. All the modules are arranged with good explanations and examples. Also each module consists of quick test and assignment which enables you to gain knowledge. Finally I would like to thank the New Skills Academy team.
Dr. M. Arshad
Excellent course, well explained and easy to understand. The course can be done at my own pace and is available on various devices. The layout of the course was excellent and the notes options is very good. The content is perfect and well structured, making it easy to understand and follow. I will definitely be taking more courses in the future.
Luis Costa
Yet another well laid out course. This is my 3rd course so far with New Skills Academy.
More than likely will be back for another one soon. This course was enjoyable to do, and I learnt a lot and passed first try. My certificate will be up on the wall soon.
Rob Coops
I found this course incredibly useful, as it provided me with practical knowledge which I can implement in my role as a Support Worker. The videos were clear and concise, and the downloadable worksheets reinforced what I had learned as I was able to put pen to paper. Overall, a fantastic course for a great price! I am looking forward to taking on my next one.
Teleisha Harley
