Handling Conflict in High-Value Relationships Certificate
Why you should study with us
Handling Conflicts in High-Value Relationships Course
Conflict is an inevitable part of any relationship. No matter how much we like or even love another person, we will not be in full agreement all of the time. Unfortunately, most people have never been taught how to handle arguments or resolve disputes.
This course is packed with practical tips and strategies to help you understand another person’s point of view, work together to come up with viable solutions and hold constructive conversations that will strengthen your relationships.
You Will Learn:
- Why listening is key to conflict resolution, and how to further your understanding via active listening techniques
- How to see a situation from another person’s point of view by using a three-point strategy
- How to successfully negotiate and reach an amicable compromise
- The differences between assertive, passive, passive-aggressive and aggressive behaviour, and how to use positive ‘I’ statements to communicate your point of view
Benefits of Taking this Course:
- This course will empower you to deal with conflict in every area of your life, thereby lowering your stress levels and improving your relationships, both at work and at home
- If you work in a mediating role, this course will help you assist clients in working through conflict
- If you work in a high-stress environment with difficult customers, the skills you will learn in this course will improve your job satisfaction
- If you are interested in a career as a counsellor or family therapist, this course will provide you with a useful insight into interpersonal conflict
- This course will improve your general confidence, as you will be secure in the knowledge that you can handle any form of conflict
This course includes
24/7 Student Support
End of course certification
Lifetime access to your course
Compatible with modern devices
ID: YDFT67YHJ
of achievement
This certificate is presented to
Your Name
For completing the
Handling Conflict in High-Value Relationships Certificate
on 21st November 2025
Selena Hurford
Selena Hurford
Course Tutor
Daniel Morgan
Daniel Morgan
Head of Academy
Anyone who has an interest in learning more about this subject matter is encouraged to take the course. There are no entry requirements to take the course.
The course is broken down into 4 individual modules. Each module takes between 20 and 90 minutes on average to study. Although you are free to spend as much or as little time as you feel necessary on each module, simply log in and out of the course at your convenience.
You can study the course any time you like. Simply log in and out of the web based course as often as you require. The course is compatible with all computers, tablet devices and smart phones so you can even study while on the move!
Once you have completed all 4 modules there is a multiple choice test. The questions will be on a range of topics found within the 4 modules. The test, like the course, is online and can be taken a time and location of your choosing.
The pass mark for the test is 70%.
If you don’t pass the test first time you will get further opportunities to take the test again after extra study. There are no limits to the number of times you can take the test. All test retakes are included within the price of the course.
You can either use your Visa, MasterCard, American Express, Solo cards or PayPal account to pay for the online course. Our site uses the latest SSL encryption to ensure your safety. All payments are handled securely by PayPal.
You can begin the course immediately after your payment has been received. You will create your login details during the checkout process. We will also send you an email confirming your login details.
We estimate that the course will take about 2.5 hours to complete in total, plus an additional 30 minutes for the end of course test.
Once you have been awarded your certificate it is valid for life. The certificate does not expire or need renewing.
This is a fantastic course! I really enjoyed it. The most useful module is about working with autistic children. There are lots of tips how to deal with autistic behaviour!
This course really helps me in my work as a support for the 4-old autistic boy in a nursery. Every day I use an imaginative role play to develop his social skills. It really works! This course also increases my knowledge about autism and other related conditions.
Thanks to all modules I could increase my English terminology about autism as well (I am Polish). I can recommend this course to all people who are interested in autism! Thank you very much for this course.
Monika Dudek
This is an amazing course. Easy to follow and understand.
I am working with children already and I wanted to do a SEN course to extend my knowledge and able to work with a wide range of children including those with special needs. This course has twice the modules as an average SEN course, so it provides great knowledge in the subject. And this is perfect as it’s CPD accredited course. And the price was just unbelievable!!
The course has email tutor support and lifetime access to the course material which is brilliant for a mum, who is working currently as a volunteer to gain work experience.
Andrea Piesiur
I am Massage Therapist, I know many things about various massages and techniques. On this website I finished Upper body course and I learned loads of interesting information which I did not know before. I recommend this for everyone who wants to be a professional massage therapist or just keep it as a hobby and give a massages to family members or close friends, because it is very helpful to know how to give massage correctly. Definitely will buy more courses from this website. Looking forward to buy a new course and learn more and more and more!
Sarune Liepaite
I started this course so I could learn about payroll as I am interested in hopefully securing future employment within this area.
The course is brilliant to use. The information available on the individual modules is so easy to read and understand. The activities at the end of the modules refresh what you have just learnt, you can print these also so you are able to make notes for your own personal reference to go back to. You can also log onto your course at home or if your out and about on your phone.
Overall I would recommend this course and I am so pleased I decided to go for this and will look forward to being able to write this onto my CV.
Laura Malcom
I was very pleased to find a course online which suited both my financial and learning needs.
Really enjoyed the course and would like to take this further. I would recommend this course and found it good value. There is a lack of this type of course available in any colleges in Scotland.
The course has given me motivation to learn and research online about different breads of dogs and their care. I enjoyed the videos attached to the course which were very detailed and easy to follow. I have since purchased the brushes and tools recommended and have had a chance to put into practice what I have learned.
Margaret Whitehead
Very interactive and quick to complete, highly recommended to anyone that is looking to further their knowledge. An excellent online course for CV’s and developing your skills. Fantastic for the money and worth taking time to complete with online help and notes to guide you through it.
New Skills Academy have recently won two high profile awards and after taking their online course you know the reason behind it with high quality course structure and accessibility.
All their courses have an excellent pass rate so it is suitable for everyone whether you are academic or not, which I find very good.
Kusaya Khrongpanya
Handling Conflicts in High-Value Relationships Course
Conflict is an inevitable part of any relationship. No matter how much we like or even love another person, we will not be in full agreement all of the time. Unfortunately, most people have never been taught how to handle arguments or resolve disputes.
This course is packed with practical tips and strategies to help you understand another person’s point of view, work together to come up with viable solutions and hold constructive conversations that will strengthen your relationships.
You Will Learn:
- Why listening is key to conflict resolution, and how to further your understanding via active listening techniques
- How to see a situation from another person’s point of view by using a three-point strategy
- How to successfully negotiate and reach an amicable compromise
- The differences between assertive, passive, passive-aggressive and aggressive behaviour, and how to use positive ‘I’ statements to communicate your point of view
Benefits of Taking this Course:
- This course will empower you to deal with conflict in every area of your life, thereby lowering your stress levels and improving your relationships, both at work and at home
- If you work in a mediating role, this course will help you assist clients in working through conflict
- If you work in a high-stress environment with difficult customers, the skills you will learn in this course will improve your job satisfaction
- If you are interested in a career as a counsellor or family therapist, this course will provide you with a useful insight into interpersonal conflict
- This course will improve your general confidence, as you will be secure in the knowledge that you can handle any form of conflict
This course includes
24/7 Student Support
End of course certification
Lifetime access to your course
Compatible with modern devices
ID: YDFT67YHJ
of achievement
This certificate is presented to
Your Name
For completing the
Handling Conflict in High-Value Relationships Certificate
on 21st November 2025
Selena Hurford
Selena Hurford
Course Tutor
Daniel Morgan
Daniel Morgan
Head of Academy
Anyone who has an interest in learning more about this subject matter is encouraged to take the course. There are no entry requirements to take the course.
The course is broken down into 4 individual modules. Each module takes between 20 and 90 minutes on average to study. Although you are free to spend as much or as little time as you feel necessary on each module, simply log in and out of the course at your convenience.
You can study the course any time you like. Simply log in and out of the web based course as often as you require. The course is compatible with all computers, tablet devices and smart phones so you can even study while on the move!
Once you have completed all 4 modules there is a multiple choice test. The questions will be on a range of topics found within the 4 modules. The test, like the course, is online and can be taken a time and location of your choosing.
The pass mark for the test is 70%.
If you don’t pass the test first time you will get further opportunities to take the test again after extra study. There are no limits to the number of times you can take the test. All test retakes are included within the price of the course.
You can either use your Visa, MasterCard, American Express, Solo cards or PayPal account to pay for the online course. Our site uses the latest SSL encryption to ensure your safety. All payments are handled securely by PayPal.
You can begin the course immediately after your payment has been received. You will create your login details during the checkout process. We will also send you an email confirming your login details.
We estimate that the course will take about 2.5 hours to complete in total, plus an additional 30 minutes for the end of course test.
Once you have been awarded your certificate it is valid for life. The certificate does not expire or need renewing.
This is a fantastic course! I really enjoyed it. The most useful module is about working with autistic children. There are lots of tips how to deal with autistic behaviour!
This course really helps me in my work as a support for the 4-old autistic boy in a nursery. Every day I use an imaginative role play to develop his social skills. It really works! This course also increases my knowledge about autism and other related conditions.
Thanks to all modules I could increase my English terminology about autism as well (I am Polish). I can recommend this course to all people who are interested in autism! Thank you very much for this course.
Monika Dudek
This is an amazing course. Easy to follow and understand.
I am working with children already and I wanted to do a SEN course to extend my knowledge and able to work with a wide range of children including those with special needs. This course has twice the modules as an average SEN course, so it provides great knowledge in the subject. And this is perfect as it’s CPD accredited course. And the price was just unbelievable!!
The course has email tutor support and lifetime access to the course material which is brilliant for a mum, who is working currently as a volunteer to gain work experience.
Andrea Piesiur
I am Massage Therapist, I know many things about various massages and techniques. On this website I finished Upper body course and I learned loads of interesting information which I did not know before. I recommend this for everyone who wants to be a professional massage therapist or just keep it as a hobby and give a massages to family members or close friends, because it is very helpful to know how to give massage correctly. Definitely will buy more courses from this website. Looking forward to buy a new course and learn more and more and more!
Sarune Liepaite
I started this course so I could learn about payroll as I am interested in hopefully securing future employment within this area.
The course is brilliant to use. The information available on the individual modules is so easy to read and understand. The activities at the end of the modules refresh what you have just learnt, you can print these also so you are able to make notes for your own personal reference to go back to. You can also log onto your course at home or if your out and about on your phone.
Overall I would recommend this course and I am so pleased I decided to go for this and will look forward to being able to write this onto my CV.
Laura Malcom
I was very pleased to find a course online which suited both my financial and learning needs.
Really enjoyed the course and would like to take this further. I would recommend this course and found it good value. There is a lack of this type of course available in any colleges in Scotland.
The course has given me motivation to learn and research online about different breads of dogs and their care. I enjoyed the videos attached to the course which were very detailed and easy to follow. I have since purchased the brushes and tools recommended and have had a chance to put into practice what I have learned.
Margaret Whitehead
Very interactive and quick to complete, highly recommended to anyone that is looking to further their knowledge. An excellent online course for CV’s and developing your skills. Fantastic for the money and worth taking time to complete with online help and notes to guide you through it.
New Skills Academy have recently won two high profile awards and after taking their online course you know the reason behind it with high quality course structure and accessibility.
All their courses have an excellent pass rate so it is suitable for everyone whether you are academic or not, which I find very good.
Kusaya Khrongpanya
Why you should study with us
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RRP
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Yet another well laid out course. This is my 3rd course so far with New Skills Academy.
More than likely will be back for another one soon. This course was enjoyable to do, and I learnt a lot and passed first try. My certificate will be up on the wall soon.
Rob Coops
Wow what an incredible insight for the start of anyone's journey in property. This course gives you so much information and there are tests and questions on each of the modules. The course is very easy to follow and well laid out. You can actually make notes on the pages of each module using the notes tab! I am very excited to say that I passed and I only spent one week on this course. I will print all the PDF information and keep it in a file with my certificate. I feel very confident for my future plans now I have completed this course.
Nichola Anderson
Fantastic course! Well-presented and challenging with frequent assessments. I feel a serious sense of accomplishment having not studied for over 30 years! Videos that accompany each module are carefully thought out and informative. Am so impressed with this course, have now signed up for 3 other courses and recommending New Skills Academy to everyone!
Marva Hudson
I found this course incredibly useful, as it provided me with practical knowledge which I can implement in my role as a Support Worker. The videos were clear and concise, and the downloadable worksheets reinforced what I had learned as I was able to put pen to paper. Overall, a fantastic course for a great price! I am looking forward to taking on my next one.
Teleisha Harley
This is a great course for any level of knowledge. Very easy to navigate, great practical tasks and explanations are very clear. You can revise any module with no problem. The test wasn’t too hard if you completed every module. It may be handy to make some notes before you start. Overall I'm very happy with my choice. Thank you New skills for my New skills :)
Julia Bobkova
Very interesting and helpful course. I ve learned a lot of interesting things about make up and the tutorials were very helpful and easy to understand. I really reccomend this course for everyone who is passionate about make up and wish to develop their skills and make a career from their hobby.
Nicoleta Lucaci
The course was clearly set out with helpful end of week tests which built my knowledge. Being dyslexic I found the course was set out in an easy to understand way. I was able to pass the test on my first attempt. The downloaded pdf are a useful resource that you can keep forever. Looking forward to the next course
Ross Dunsten
It was an eye opening course that was flexible and easy to access. I was able to complete it from the comfort of my own home whilst also having the tasks to complete which enabled me to check my knowledge. I know feel much more confident in my field of work and really enjoyed doing it.
Ellie Clarke
