Handling Conflict in High-Value Relationships Certificate
Why you should study with us
Handling Conflicts in High-Value Relationships Course
Conflict is an inevitable part of any relationship. No matter how much we like or even love another person, we will not be in full agreement all of the time. Unfortunately, most people have never been taught how to handle arguments or resolve disputes.
This course is packed with practical tips and strategies to help you understand another person’s point of view, work together to come up with viable solutions and hold constructive conversations that will strengthen your relationships.
You Will Learn:
- Why listening is key to conflict resolution, and how to further your understanding via active listening techniques
- How to see a situation from another person’s point of view by using a three-point strategy
- How to successfully negotiate and reach an amicable compromise
- The differences between assertive, passive, passive-aggressive and aggressive behaviour, and how to use positive ‘I’ statements to communicate your point of view
Benefits of Taking this Course:
- This course will empower you to deal with conflict in every area of your life, thereby lowering your stress levels and improving your relationships, both at work and at home
- If you work in a mediating role, this course will help you assist clients in working through conflict
- If you work in a high-stress environment with difficult customers, the skills you will learn in this course will improve your job satisfaction
- If you are interested in a career as a counsellor or family therapist, this course will provide you with a useful insight into interpersonal conflict
- This course will improve your general confidence, as you will be secure in the knowledge that you can handle any form of conflict
This course includes
24/7 Student Support
End of course certification
Lifetime access to your course
Compatible with modern devices
ID: YDFT67YHJ
of achievement
This certificate is presented to
Your Name
For completing the
Handling Conflict in High-Value Relationships Certificate
on 21st November 2025
Selena Hurford
Selena Hurford
Course Tutor
Daniel Morgan
Daniel Morgan
Head of Academy
Anyone who has an interest in learning more about this subject matter is encouraged to take the course. There are no entry requirements to take the course.
The course is broken down into 4 individual modules. Each module takes between 20 and 90 minutes on average to study. Although you are free to spend as much or as little time as you feel necessary on each module, simply log in and out of the course at your convenience.
You can study the course any time you like. Simply log in and out of the web based course as often as you require. The course is compatible with all computers, tablet devices and smart phones so you can even study while on the move!
Once you have completed all 4 modules there is a multiple choice test. The questions will be on a range of topics found within the 4 modules. The test, like the course, is online and can be taken a time and location of your choosing.
The pass mark for the test is 70%.
If you don’t pass the test first time you will get further opportunities to take the test again after extra study. There are no limits to the number of times you can take the test. All test retakes are included within the price of the course.
You can either use your Visa, MasterCard, American Express, Solo cards or PayPal account to pay for the online course. Our site uses the latest SSL encryption to ensure your safety. All payments are handled securely by PayPal.
You can begin the course immediately after your payment has been received. You will create your login details during the checkout process. We will also send you an email confirming your login details.
We estimate that the course will take about 2.5 hours to complete in total, plus an additional 30 minutes for the end of course test.
Once you have been awarded your certificate it is valid for life. The certificate does not expire or need renewing.
Would recommend the course to anyone! Considering estate agency as a career gives a clear insight into the role and regulation and was easy to digest. I was able to easily fit this in with my busy work schedule. I was able to complete this course in less than a month which I originally expected to take a lot longer. The course material is really helpful and the assignments help you to identify if you have a clear understanding of what you have read and usually don't take too long to complete. I am now looking into doing a more advance course in estate agency and looking for a trainee position in my local area.
Samantha Giles
The course is full of interesting and useful information to know more about garden design and maintenance.
All the modules are easy to understand and gave me strong basics and confidence to start my own garden design business. Also I found the course very interactive, with images to illustrate the modules, garden design plans examples... so I could really visualise what was meant in each module.
Considering the online aspect, I found the website very easy to use and I appreciated the fact that I could keep a trace of my course by downloading the modules on my own laptop.
Laurie Bednarczuk
I have just completed the ADHD Diploma.
I found the course extremely interesting and informative, especially for parents with children who have ADHD or people who work with children with the condition. It has changed my perspective on the condition a lot. I have therefore recommended this course to others.
The course was very well structured and easy to navigate. The wording used was simple to understand yet effective. The test was multiple choice which I liked and you are able to access your certificate straight after successful completion of the test which I thought was great.
I will definitely be purchasing another course from New Skills Academy.
Melissa Birch
The diploma in Waxing course is fantastic, I am really enjoying it. The information provided is in depth and covers everything you require to learn and be knowledgeable enough to work on clients. It is an easy to follow set up and being able to access the course content on either my home computer or my mobile device gives me the ease to always check back if ever unsure of something. I would 100% recommend this course to beginners, or like myself, anyone wanting to just refresh their knowledge. Expanding my knowledge has been made easy! So pleased I found New Skills Academy.
Nikita Barrett
Sophie Mellor
I am a hands-on learner, nothing goes in when I am bored blasted. This course was fantastic, the material for each module is provided in writing, which can be printed and read wherever you are in in your own time, all devices compatible and a short video showing how to do it using Excel.
You can re-visit each module however many times you want, even after completing the exam. The exam is totally content driven (what they teach is what they ask).
This is a great site to learn and I will be recommending it to everyone, Do a course…
Paul Byrne
Handling Conflicts in High-Value Relationships Course
Conflict is an inevitable part of any relationship. No matter how much we like or even love another person, we will not be in full agreement all of the time. Unfortunately, most people have never been taught how to handle arguments or resolve disputes.
This course is packed with practical tips and strategies to help you understand another person’s point of view, work together to come up with viable solutions and hold constructive conversations that will strengthen your relationships.
You Will Learn:
- Why listening is key to conflict resolution, and how to further your understanding via active listening techniques
- How to see a situation from another person’s point of view by using a three-point strategy
- How to successfully negotiate and reach an amicable compromise
- The differences between assertive, passive, passive-aggressive and aggressive behaviour, and how to use positive ‘I’ statements to communicate your point of view
Benefits of Taking this Course:
- This course will empower you to deal with conflict in every area of your life, thereby lowering your stress levels and improving your relationships, both at work and at home
- If you work in a mediating role, this course will help you assist clients in working through conflict
- If you work in a high-stress environment with difficult customers, the skills you will learn in this course will improve your job satisfaction
- If you are interested in a career as a counsellor or family therapist, this course will provide you with a useful insight into interpersonal conflict
- This course will improve your general confidence, as you will be secure in the knowledge that you can handle any form of conflict
This course includes
24/7 Student Support
End of course certification
Lifetime access to your course
Compatible with modern devices
ID: YDFT67YHJ
of achievement
This certificate is presented to
Your Name
For completing the
Handling Conflict in High-Value Relationships Certificate
on 21st November 2025
Selena Hurford
Selena Hurford
Course Tutor
Daniel Morgan
Daniel Morgan
Head of Academy
Anyone who has an interest in learning more about this subject matter is encouraged to take the course. There are no entry requirements to take the course.
The course is broken down into 4 individual modules. Each module takes between 20 and 90 minutes on average to study. Although you are free to spend as much or as little time as you feel necessary on each module, simply log in and out of the course at your convenience.
You can study the course any time you like. Simply log in and out of the web based course as often as you require. The course is compatible with all computers, tablet devices and smart phones so you can even study while on the move!
Once you have completed all 4 modules there is a multiple choice test. The questions will be on a range of topics found within the 4 modules. The test, like the course, is online and can be taken a time and location of your choosing.
The pass mark for the test is 70%.
If you don’t pass the test first time you will get further opportunities to take the test again after extra study. There are no limits to the number of times you can take the test. All test retakes are included within the price of the course.
You can either use your Visa, MasterCard, American Express, Solo cards or PayPal account to pay for the online course. Our site uses the latest SSL encryption to ensure your safety. All payments are handled securely by PayPal.
You can begin the course immediately after your payment has been received. You will create your login details during the checkout process. We will also send you an email confirming your login details.
We estimate that the course will take about 2.5 hours to complete in total, plus an additional 30 minutes for the end of course test.
Once you have been awarded your certificate it is valid for life. The certificate does not expire or need renewing.
Would recommend the course to anyone! Considering estate agency as a career gives a clear insight into the role and regulation and was easy to digest. I was able to easily fit this in with my busy work schedule. I was able to complete this course in less than a month which I originally expected to take a lot longer. The course material is really helpful and the assignments help you to identify if you have a clear understanding of what you have read and usually don't take too long to complete. I am now looking into doing a more advance course in estate agency and looking for a trainee position in my local area.
Samantha Giles
The course is full of interesting and useful information to know more about garden design and maintenance.
All the modules are easy to understand and gave me strong basics and confidence to start my own garden design business. Also I found the course very interactive, with images to illustrate the modules, garden design plans examples... so I could really visualise what was meant in each module.
Considering the online aspect, I found the website very easy to use and I appreciated the fact that I could keep a trace of my course by downloading the modules on my own laptop.
Laurie Bednarczuk
I have just completed the ADHD Diploma.
I found the course extremely interesting and informative, especially for parents with children who have ADHD or people who work with children with the condition. It has changed my perspective on the condition a lot. I have therefore recommended this course to others.
The course was very well structured and easy to navigate. The wording used was simple to understand yet effective. The test was multiple choice which I liked and you are able to access your certificate straight after successful completion of the test which I thought was great.
I will definitely be purchasing another course from New Skills Academy.
Melissa Birch
The diploma in Waxing course is fantastic, I am really enjoying it. The information provided is in depth and covers everything you require to learn and be knowledgeable enough to work on clients. It is an easy to follow set up and being able to access the course content on either my home computer or my mobile device gives me the ease to always check back if ever unsure of something. I would 100% recommend this course to beginners, or like myself, anyone wanting to just refresh their knowledge. Expanding my knowledge has been made easy! So pleased I found New Skills Academy.
Nikita Barrett
Sophie Mellor
I am a hands-on learner, nothing goes in when I am bored blasted. This course was fantastic, the material for each module is provided in writing, which can be printed and read wherever you are in in your own time, all devices compatible and a short video showing how to do it using Excel.
You can re-visit each module however many times you want, even after completing the exam. The exam is totally content driven (what they teach is what they ask).
This is a great site to learn and I will be recommending it to everyone, Do a course…
Paul Byrne
Why you should study with us
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RRP
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Wow what an incredible insight for the start of anyone's journey in property. This course gives you so much information and there are tests and questions on each of the modules. The course is very easy to follow and well laid out. You can actually make notes on the pages of each module using the notes tab! I am very excited to say that I passed and I only spent one week on this course. I will print all the PDF information and keep it in a file with my certificate. I feel very confident for my future plans now I have completed this course.
Nichola Anderson
It was an eye opening course that was flexible and easy to access. I was able to complete it from the comfort of my own home whilst also having the tasks to complete which enabled me to check my knowledge. I know feel much more confident in my field of work and really enjoyed doing it.
Ellie Clarke
Very interesting and helpful course. I ve learned a lot of interesting things about make up and the tutorials were very helpful and easy to understand. I really reccomend this course for everyone who is passionate about make up and wish to develop their skills and make a career from their hobby.
Nicoleta Lucaci
Lovely course for people who want to know the basics and of sign language. It's has helped me to get more of an understanding and will greatly benefit me in my workplace. So easy to pick up and the videos were easy to understand. Would definitely recommend to anyone.
Chloe Hambly
Yet another well laid out course. This is my 3rd course so far with New Skills Academy.
More than likely will be back for another one soon. This course was enjoyable to do, and I learnt a lot and passed first try. My certificate will be up on the wall soon.
Rob Coops
This course is a great way to brush up on my rusty excel skills, I recommend this course to anyone looking for something to do during lockdown, it's easy to use and talks you through each stage step by step. It has given me the confidence I need to further my career.
Georgia Darke
I found this course incredibly useful, as it provided me with practical knowledge which I can implement in my role as a Support Worker. The videos were clear and concise, and the downloadable worksheets reinforced what I had learned as I was able to put pen to paper. Overall, a fantastic course for a great price! I am looking forward to taking on my next one.
Teleisha Harley
I took up this course initially to help me with my own dog, but found that as I worked through the material I actually started thinking that this could be something that I could use to make a second income. From start to finish I found the course engaging and interesting. I am now doing another dog related course and am experiencing the same level of enjoyment. I would recommend New Skills Academy without hesitation.
Keith Smith
