Hospitality Certification Level 2
Why you should study with us
Hospitality Certification Level 2
This course gives you everything you need to know about working in the hotel food service industry. At the conclusion of this course, participants will have the knowledge they need to succeed in the restaurant business, regardless of whether they work at the front or the back of the house.
The course covers many of the basic skills you need to know before you can advance in this type of career, including customer service, safety consciousness, and adaptability.
We have developed this course to give students important information about the critical skills they need to perfect to have a successful career. Throughout the course, students are introduced to general skill categories and provided with tips and techniques to improve those skills and their subsets.
The course discusses skills specific to the hotel restaurant industry as well as others that they can apply across all areas of their lives. Students of this course further learn about other roles within the industry, such as management.
At the conclusion of the course, students receive a certification, proving they have successfully completed each module.
What You Will Learn
- This course was designed to give students a total overview of the skills that are required to successfully work in the food services industry. Here's what the course covers:
- Crucial customer service skills you need to perfect
- Tips and techniques for developing communication skills
- How to increase safety consciousness
- What is involved in fine-tuning your attention to detail
- How to increase your speed and strength, including suggested exercises
- The importance of adaptability in the food services industry
- How to use technology to your advantage
- The skills that are required if students want to advance to management
Benefits of the Course:
- This food services skills course includes the following benefits:
- An affordable course that gives you all the information you need to improve your food service skills
- A curriculum that is easy to understand, divided into 10 complete modules
- The achievement of developing skills with multiple applications, such as customer service skills and communication
- Learning about other roles in the restaurant and the skill sets that those positions require
- Understanding the importance of being safety conscious
- The ability to study from any location with an internet connection
- Learn the material at any time and at your own pace
- Obtain a recognized certification when completing the course, which will improve your career prospects
This course includes
24/7 Student Support
End of course certification
Lifetime access to your course
Compatible with modern devices
ID: YDFT67YHJ
of achievement
This certificate is presented to
Your Name
For completing the
Hospitality Certification Level 2
on 21st November 2026
Selena Hurford
Selena Hurford
Course Tutor
Daniel Morgan
Daniel Morgan
Head of Academy
Anyone who has an interest in learning more about this subject matter is encouraged to take the course. There are no entry requirements to take the course.
The course is broken down into 10 individual modules. Each module takes between 20 and 90 minutes on average to study. Although you are free to spend as much or as little time as you feel necessary on each module, simply log in and out of the course at your convenience.
You can study the course any time you like. Simply log in and out of the web based course as often as you require. The course is compatible with all computers, tablet devices and smart phones so you can even study while on the move!
Once you have completed all 10 modules there is a multiple choice test. The questions will be on a range of topics found within the 10 modules. The test, like the course, is online and can be taken a time and location of your choosing.
The pass mark for the test is 70%.
If you don’t pass the test first time you will get further opportunities to take the test again after extra study. There are no limits to the number of times you can take the test. All test retakes are included within the price of the course.
You can either use your Visa, MasterCard, American Express, Solo cards or PayPal account to pay for the online course. Our site uses the latest SSL encryption to ensure your safety. All payments are handled securely by PayPal.
You can begin the course immediately after your payment has been received. You will create your login details during the checkout process. We will also send you an email confirming your login details.
We estimate that the course will take about 6 hours to complete in total, plus an additional 30 minutes for the end of course test.
Once you have been awarded your certificate it is valid for life. The certificate does not expire or need renewing.
My son has Aspergers Syndrome, so when this course Autism Awareness Diploma came up with 90% off just after Christmas, I thought I would like to do it. There was no pressure on myself and progressed at my own pace, the course is very informative with lots of hints and tips. The process of going through the Modules and assignments was also very easy to do. The cost of the course was expensive if I hadn't had 90% off. I wouldn't hesitate in recommending New Skills Academy courses to other people for their informative and ease of usage. I really enjoyed it.
Dawn Hughes
I have always wanted to do hairdressing but never had the confidence. Since taking this course it has given me the chance I wanted and boosted my confidence.
There is lots of information and videos and you can always re-cap if needed.
Chris Peel
I would like to say that I have completely enjoyed the course online and I am very pleased with the resources and information that was given. My father is very proud of me completing the course in a short amount of time and I can only give credit to New Skills Academy for giving me the opportunity to complete a qualification that will benefit me in the future. I say this because my preferred job role is a human resources manager or even assistant to start off with. Many thanks for this amazing experience and the importance of this qualification as a whole.
Kaoutar Lenabdeljilil
My dream has come true. Eventually I found this online course after searching for years in my area where none of the colleges provided it and it is necessary to get my dream job.
I got an incredible discount and what I like the best I got a lifetime access to the course, so there is no rush and I can revisit any time to revise as well.
Excellent support and immediate response to emails, I am very pleased. The course material is written in an easily understandable way, no hidden fees and mobile friendly so I can learn anywhere.
Zsuzsanna Horak
This online course really helps me in pursuing my career and gain knowledge about special education. It's very easy to use and very user friendly! Two thumbs up!
Christine Kim Grace De Guzman
I completed the international massage diploma months ago and love to keep revisiting modules. I learn something new each and every time because there’s such a wealth of information presented in a beautifully user-friendly way with excellent videos to accompany each massage technique.
I’m already a working massage therapist, who enjoys attending short courses to up-skill and be able to provide my clients with more value. And ‘The New Skills Academy’ massage course is simply one of the best investments I’ve made in my ongoing professional development.
I’m now a whizz at facial massage (something they didn’t teach at massage school) and Lomi-Lomi too! Highly recommended!
Bee Scott
Hospitality Certification Level 2
This course gives you everything you need to know about working in the hotel food service industry. At the conclusion of this course, participants will have the knowledge they need to succeed in the restaurant business, regardless of whether they work at the front or the back of the house.
The course covers many of the basic skills you need to know before you can advance in this type of career, including customer service, safety consciousness, and adaptability.
We have developed this course to give students important information about the critical skills they need to perfect to have a successful career. Throughout the course, students are introduced to general skill categories and provided with tips and techniques to improve those skills and their subsets.
The course discusses skills specific to the hotel restaurant industry as well as others that they can apply across all areas of their lives. Students of this course further learn about other roles within the industry, such as management.
At the conclusion of the course, students receive a certification, proving they have successfully completed each module.
What You Will Learn
- This course was designed to give students a total overview of the skills that are required to successfully work in the food services industry. Here's what the course covers:
- Crucial customer service skills you need to perfect
- Tips and techniques for developing communication skills
- How to increase safety consciousness
- What is involved in fine-tuning your attention to detail
- How to increase your speed and strength, including suggested exercises
- The importance of adaptability in the food services industry
- How to use technology to your advantage
- The skills that are required if students want to advance to management
Benefits of the Course:
- This food services skills course includes the following benefits:
- An affordable course that gives you all the information you need to improve your food service skills
- A curriculum that is easy to understand, divided into 10 complete modules
- The achievement of developing skills with multiple applications, such as customer service skills and communication
- Learning about other roles in the restaurant and the skill sets that those positions require
- Understanding the importance of being safety conscious
- The ability to study from any location with an internet connection
- Learn the material at any time and at your own pace
- Obtain a recognized certification when completing the course, which will improve your career prospects
This course includes
24/7 Student Support
End of course certification
Lifetime access to your course
Compatible with modern devices
ID: YDFT67YHJ
of achievement
This certificate is presented to
Your Name
For completing the
Hospitality Certification Level 2
on 21st November 2026
Selena Hurford
Selena Hurford
Course Tutor
Daniel Morgan
Daniel Morgan
Head of Academy
Anyone who has an interest in learning more about this subject matter is encouraged to take the course. There are no entry requirements to take the course.
The course is broken down into 10 individual modules. Each module takes between 20 and 90 minutes on average to study. Although you are free to spend as much or as little time as you feel necessary on each module, simply log in and out of the course at your convenience.
You can study the course any time you like. Simply log in and out of the web based course as often as you require. The course is compatible with all computers, tablet devices and smart phones so you can even study while on the move!
Once you have completed all 10 modules there is a multiple choice test. The questions will be on a range of topics found within the 10 modules. The test, like the course, is online and can be taken a time and location of your choosing.
The pass mark for the test is 70%.
If you don’t pass the test first time you will get further opportunities to take the test again after extra study. There are no limits to the number of times you can take the test. All test retakes are included within the price of the course.
You can either use your Visa, MasterCard, American Express, Solo cards or PayPal account to pay for the online course. Our site uses the latest SSL encryption to ensure your safety. All payments are handled securely by PayPal.
You can begin the course immediately after your payment has been received. You will create your login details during the checkout process. We will also send you an email confirming your login details.
We estimate that the course will take about 6 hours to complete in total, plus an additional 30 minutes for the end of course test.
Once you have been awarded your certificate it is valid for life. The certificate does not expire or need renewing.
My son has Aspergers Syndrome, so when this course Autism Awareness Diploma came up with 90% off just after Christmas, I thought I would like to do it. There was no pressure on myself and progressed at my own pace, the course is very informative with lots of hints and tips. The process of going through the Modules and assignments was also very easy to do. The cost of the course was expensive if I hadn't had 90% off. I wouldn't hesitate in recommending New Skills Academy courses to other people for their informative and ease of usage. I really enjoyed it.
Dawn Hughes
I have always wanted to do hairdressing but never had the confidence. Since taking this course it has given me the chance I wanted and boosted my confidence.
There is lots of information and videos and you can always re-cap if needed.
Chris Peel
I would like to say that I have completely enjoyed the course online and I am very pleased with the resources and information that was given. My father is very proud of me completing the course in a short amount of time and I can only give credit to New Skills Academy for giving me the opportunity to complete a qualification that will benefit me in the future. I say this because my preferred job role is a human resources manager or even assistant to start off with. Many thanks for this amazing experience and the importance of this qualification as a whole.
Kaoutar Lenabdeljilil
My dream has come true. Eventually I found this online course after searching for years in my area where none of the colleges provided it and it is necessary to get my dream job.
I got an incredible discount and what I like the best I got a lifetime access to the course, so there is no rush and I can revisit any time to revise as well.
Excellent support and immediate response to emails, I am very pleased. The course material is written in an easily understandable way, no hidden fees and mobile friendly so I can learn anywhere.
Zsuzsanna Horak
This online course really helps me in pursuing my career and gain knowledge about special education. It's very easy to use and very user friendly! Two thumbs up!
Christine Kim Grace De Guzman
I completed the international massage diploma months ago and love to keep revisiting modules. I learn something new each and every time because there’s such a wealth of information presented in a beautifully user-friendly way with excellent videos to accompany each massage technique.
I’m already a working massage therapist, who enjoys attending short courses to up-skill and be able to provide my clients with more value. And ‘The New Skills Academy’ massage course is simply one of the best investments I’ve made in my ongoing professional development.
I’m now a whizz at facial massage (something they didn’t teach at massage school) and Lomi-Lomi too! Highly recommended!
Bee Scott
Why you should study with us
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Yet another well laid out course. This is my 3rd course so far with New Skills Academy.
More than likely will be back for another one soon. This course was enjoyable to do, and I learnt a lot and passed first try. My certificate will be up on the wall soon.
Rob Coops
I took up this course initially to help me with my own dog, but found that as I worked through the material I actually started thinking that this could be something that I could use to make a second income. From start to finish I found the course engaging and interesting. I am now doing another dog related course and am experiencing the same level of enjoyment. I would recommend New Skills Academy without hesitation.
Keith Smith
Excellent course, well explained and easy to understand. The course can be done at my own pace and is available on various devices. The layout of the course was excellent and the notes options is very good. The content is perfect and well structured, making it easy to understand and follow. I will definitely be taking more courses in the future.
Luis Costa
Very interesting and helpful course. I ve learned a lot of interesting things about make up and the tutorials were very helpful and easy to understand. I really reccomend this course for everyone who is passionate about make up and wish to develop their skills and make a career from their hobby.
Nicoleta Lucaci
This is a great course for any level of knowledge. Very easy to navigate, great practical tasks and explanations are very clear. You can revise any module with no problem. The test wasn’t too hard if you completed every module. It may be handy to make some notes before you start. Overall I'm very happy with my choice. Thank you New skills for my New skills :)
Julia Bobkova
This course is a great way to brush up on my rusty excel skills, I recommend this course to anyone looking for something to do during lockdown, it's easy to use and talks you through each stage step by step. It has given me the confidence I need to further my career.
Georgia Darke
I am a doctor. This course is well organized, covering all areas of CBT. The videos and practical tips are very helpful. All the modules are arranged with good explanations and examples. Also each module consists of quick test and assignment which enables you to gain knowledge. Finally I would like to thank the New Skills Academy team.
Dr. M. Arshad
Wow what an incredible insight for the start of anyone's journey in property. This course gives you so much information and there are tests and questions on each of the modules. The course is very easy to follow and well laid out. You can actually make notes on the pages of each module using the notes tab! I am very excited to say that I passed and I only spent one week on this course. I will print all the PDF information and keep it in a file with my certificate. I feel very confident for my future plans now I have completed this course.
Nichola Anderson
