Hospitality Certification Level 2

Hospitality Certification Level 2

This course gives you everything you need to know about working in the hotel food service industry. At the conclusion of this course, participants will have the knowledge they need to succeed in the restaurant business, regardless of whether they work at the front or the back of the house.

The course covers many of the basic skills you need to know before you can advance in this type of career, including customer service, safety consciousness, and adaptability.

We have developed this course to give students important information about the critical skills they need to perfect to have a successful career. Throughout the course, students are introduced to general skill categories and provided with tips and techniques to improve those skills and their subsets.

The course discusses skills specific to the hotel restaurant industry as well as others that they can apply across all areas of their lives. Students of this course further learn about other roles within the industry, such as management.

At the conclusion of the course, students receive a certification, proving they have successfully completed each module.

What You Will Learn

    This course was designed to give students a total overview of the skills that are required to successfully work in the food services industry. Here's what the course covers:
  • Crucial customer service skills you need to perfect
  • Tips and techniques for developing communication skills
  • How to increase safety consciousness
  • What is involved in fine-tuning your attention to detail
  • How to increase your speed and strength, including suggested exercises
  • The importance of adaptability in the food services industry
  • How to use technology to your advantage
  • The skills that are required if students want to advance to management

Benefits of the Course:

    This food services skills course includes the following benefits:
  • An affordable course that gives you all the information you need to improve your food service skills
  • A curriculum that is easy to understand, divided into 10 complete modules
  • The achievement of developing skills with multiple applications, such as customer service skills and communication
  • Learning about other roles in the restaurant and the skill sets that those positions require
  • Understanding the importance of being safety conscious
  • The ability to study from any location with an internet connection
  • Learn the material at any time and at your own pace
  • Obtain a recognized certification when completing the course, which will improve your career prospects

This course includes

24/7 Student Support

End of course certification

Lifetime access to your course

Compatible with modern devices

PLUS - Access to the exclusive New Skills Academy Study Group!
ID: YDFT67YHJ
certificate

of achievement

This certificate is presented to

Your Name

NSA

For completing the

Hospitality Certification Level 2

on 21st November 2026

Selena Hurford

Selena Hurford

Course Tutor

cpd

Daniel Morgan

Daniel Morgan

Head of Academy

Certificate Example

Anyone who has an interest in learning more about this subject matter is encouraged to take the course. There are no entry requirements to take the course.

The course is broken down into 10 individual modules. Each module takes between 20 and 90 minutes on average to study. Although you are free to spend as much or as little time as you feel necessary on each module, simply log in and out of the course at your convenience.

You can study the course any time you like. Simply log in and out of the web based course as often as you require. The course is compatible with all computers, tablet devices and smart phones so you can even study while on the move!

Once you have completed all 10 modules there is a multiple choice test. The questions will be on a range of topics found within the 10 modules. The test, like the course, is online and can be taken a time and location of your choosing.

The pass mark for the test is 70%.

If you don’t pass the test first time you will get further opportunities to take the test again after extra study. There are no limits to the number of times you can take the test. All test retakes are included within the price of the course.

You can either use your Visa, MasterCard, American Express, Solo cards or PayPal account to pay for the online course. Our site uses the latest SSL encryption to ensure your safety. All payments are handled securely by PayPal.

You can begin the course immediately after your payment has been received. You will create your login details during the checkout process. We will also send you an email confirming your login details.

We estimate that the course will take about 6 hours to complete in total, plus an additional 30 minutes for the end of course test.

Once you have been awarded your certificate it is valid for life. The certificate does not expire or need renewing.

Having worked in schools for years and having a recently diagnosed son this course has opened my eyes to the world of Autism. The course is both informative, easy to work through and enables the learner to gain full understanding about all aspects of Autism.

Through completing this course I have gained employment supporting a child with Autism and I have been able to implement many strategies to assist both my pupil and also my own son.

I would highly recommend this course if you would like to gain a richer understanding of Autism and would like to study online and at your own pace.

Jo Price

I've only just started this course but already the content layout and info are spot on. I was only going to do the 1st module the evening I got it but four hours later I had almost completed four! I just couldn't put it down. I have just finished an online aromatherpy course but the massage section was vague so this complements it perfectly I would recommend to anyone. I will be using this as a business but it's also perfect for people to learn for friends and family! So glad I found it. Thank you

Gemma Espejo-Degraph

This course is incredibly helpful and easy to understand to start off a career in event planning. The case studies give you an insight into the real world of this role and not just the "shiny exterior". I'm loving this course and cannot wait to use the knowledge that I have gained in the [hopefully not so distant] future!

Leanne Dormer

Amazing course with so much detail. All the modules are easy to read and flow from one subject to the next. It was really easy to enrol on the course too and I received my log in information the same day that I enrolled. I would recommend the course to anyone wishing to pursue a course in floristry.

Stacey Garside

Amanda Groom

I started doing nails as a hobby, and my interest just carried on growing, I never thought that I would end up qualified!

This is an amazing way to turn your hobby into a nice little money maker and boost your own confidence and knowledge in the process.

Amy Armstrong

Duration:
6 hours

Access:
Lifetime Access

Approved by:
CPD

Learning Type:


Text based modules  Images 

Cost:
$150.00

Hospitality Certification Level 2

This course gives you everything you need to know about working in the hotel food service industry. At the conclusion of this course, participants will have the knowledge they need to succeed in the restaurant business, regardless of whether they work at the front or the back of the house.

The course covers many of the basic skills you need to know before you can advance in this type of career, including customer service, safety consciousness, and adaptability.

We have developed this course to give students important information about the critical skills they need to perfect to have a successful career. Throughout the course, students are introduced to general skill categories and provided with tips and techniques to improve those skills and their subsets.

The course discusses skills specific to the hotel restaurant industry as well as others that they can apply across all areas of their lives. Students of this course further learn about other roles within the industry, such as management.

At the conclusion of the course, students receive a certification, proving they have successfully completed each module.

What You Will Learn

    This course was designed to give students a total overview of the skills that are required to successfully work in the food services industry. Here's what the course covers:
  • Crucial customer service skills you need to perfect
  • Tips and techniques for developing communication skills
  • How to increase safety consciousness
  • What is involved in fine-tuning your attention to detail
  • How to increase your speed and strength, including suggested exercises
  • The importance of adaptability in the food services industry
  • How to use technology to your advantage
  • The skills that are required if students want to advance to management

Benefits of the Course:

    This food services skills course includes the following benefits:
  • An affordable course that gives you all the information you need to improve your food service skills
  • A curriculum that is easy to understand, divided into 10 complete modules
  • The achievement of developing skills with multiple applications, such as customer service skills and communication
  • Learning about other roles in the restaurant and the skill sets that those positions require
  • Understanding the importance of being safety conscious
  • The ability to study from any location with an internet connection
  • Learn the material at any time and at your own pace
  • Obtain a recognized certification when completing the course, which will improve your career prospects

This course includes

24/7 Student Support

End of course certification

Lifetime access to your course

Compatible with modern devices

PLUS - Access to the exclusive New Skills Academy Study Group!
ID: YDFT67YHJ
certificate

of achievement

This certificate is presented to

Your Name

NSA

For completing the

Hospitality Certification Level 2

on 21st November 2026

Selena Hurford

Selena Hurford

Course Tutor

cpd

Daniel Morgan

Daniel Morgan

Head of Academy

Certificate Example

Anyone who has an interest in learning more about this subject matter is encouraged to take the course. There are no entry requirements to take the course.

The course is broken down into 10 individual modules. Each module takes between 20 and 90 minutes on average to study. Although you are free to spend as much or as little time as you feel necessary on each module, simply log in and out of the course at your convenience.

You can study the course any time you like. Simply log in and out of the web based course as often as you require. The course is compatible with all computers, tablet devices and smart phones so you can even study while on the move!

Once you have completed all 10 modules there is a multiple choice test. The questions will be on a range of topics found within the 10 modules. The test, like the course, is online and can be taken a time and location of your choosing.

The pass mark for the test is 70%.

If you don’t pass the test first time you will get further opportunities to take the test again after extra study. There are no limits to the number of times you can take the test. All test retakes are included within the price of the course.

You can either use your Visa, MasterCard, American Express, Solo cards or PayPal account to pay for the online course. Our site uses the latest SSL encryption to ensure your safety. All payments are handled securely by PayPal.

You can begin the course immediately after your payment has been received. You will create your login details during the checkout process. We will also send you an email confirming your login details.

We estimate that the course will take about 6 hours to complete in total, plus an additional 30 minutes for the end of course test.

Once you have been awarded your certificate it is valid for life. The certificate does not expire or need renewing.

Having worked in schools for years and having a recently diagnosed son this course has opened my eyes to the world of Autism. The course is both informative, easy to work through and enables the learner to gain full understanding about all aspects of Autism.

Through completing this course I have gained employment supporting a child with Autism and I have been able to implement many strategies to assist both my pupil and also my own son.

I would highly recommend this course if you would like to gain a richer understanding of Autism and would like to study online and at your own pace.

Jo Price

I've only just started this course but already the content layout and info are spot on. I was only going to do the 1st module the evening I got it but four hours later I had almost completed four! I just couldn't put it down. I have just finished an online aromatherpy course but the massage section was vague so this complements it perfectly I would recommend to anyone. I will be using this as a business but it's also perfect for people to learn for friends and family! So glad I found it. Thank you

Gemma Espejo-Degraph

This course is incredibly helpful and easy to understand to start off a career in event planning. The case studies give you an insight into the real world of this role and not just the "shiny exterior". I'm loving this course and cannot wait to use the knowledge that I have gained in the [hopefully not so distant] future!

Leanne Dormer

Amazing course with so much detail. All the modules are easy to read and flow from one subject to the next. It was really easy to enrol on the course too and I received my log in information the same day that I enrolled. I would recommend the course to anyone wishing to pursue a course in floristry.

Stacey Garside

Amanda Groom

I started doing nails as a hobby, and my interest just carried on growing, I never thought that I would end up qualified!

This is an amazing way to turn your hobby into a nice little money maker and boost your own confidence and knowledge in the process.

Amy Armstrong

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