Hospitality Certification Level 2
Why you should study with us
Hospitality Certification Level 2
This course gives you everything you need to know about working in the hotel food service industry. At the conclusion of this course, participants will have the knowledge they need to succeed in the restaurant business, regardless of whether they work at the front or the back of the house.
The course covers many of the basic skills you need to know before you can advance in this type of career, including customer service, safety consciousness, and adaptability.
We have developed this course to give students important information about the critical skills they need to perfect to have a successful career. Throughout the course, students are introduced to general skill categories and provided with tips and techniques to improve those skills and their subsets.
The course discusses skills specific to the hotel restaurant industry as well as others that they can apply across all areas of their lives. Students of this course further learn about other roles within the industry, such as management.
At the conclusion of the course, students receive a certification, proving they have successfully completed each module.
What You Will Learn
- This course was designed to give students a total overview of the skills that are required to successfully work in the food services industry. Here's what the course covers:
- Crucial customer service skills you need to perfect
- Tips and techniques for developing communication skills
- How to increase safety consciousness
- What is involved in fine-tuning your attention to detail
- How to increase your speed and strength, including suggested exercises
- The importance of adaptability in the food services industry
- How to use technology to your advantage
- The skills that are required if students want to advance to management
Benefits of the Course:
- This food services skills course includes the following benefits:
- An affordable course that gives you all the information you need to improve your food service skills
- A curriculum that is easy to understand, divided into 10 complete modules
- The achievement of developing skills with multiple applications, such as customer service skills and communication
- Learning about other roles in the restaurant and the skill sets that those positions require
- Understanding the importance of being safety conscious
- The ability to study from any location with an internet connection
- Learn the material at any time and at your own pace
- Obtain a recognized certification when completing the course, which will improve your career prospects
This course includes
24/7 Student Support
End of course certification
Lifetime access to your course
Compatible with modern devices
ID: YDFT67YHJ
of achievement
This certificate is presented to
Your Name
For completing the
Hospitality Certification Level 2
on 21st November 2026
Selena Hurford
Selena Hurford
Course Tutor
Daniel Morgan
Daniel Morgan
Head of Academy
Anyone who has an interest in learning more about this subject matter is encouraged to take the course. There are no entry requirements to take the course.
The course is broken down into 10 individual modules. Each module takes between 20 and 90 minutes on average to study. Although you are free to spend as much or as little time as you feel necessary on each module, simply log in and out of the course at your convenience.
You can study the course any time you like. Simply log in and out of the web based course as often as you require. The course is compatible with all computers, tablet devices and smart phones so you can even study while on the move!
Once you have completed all 10 modules there is a multiple choice test. The questions will be on a range of topics found within the 10 modules. The test, like the course, is online and can be taken a time and location of your choosing.
The pass mark for the test is 70%.
If you don’t pass the test first time you will get further opportunities to take the test again after extra study. There are no limits to the number of times you can take the test. All test retakes are included within the price of the course.
You can either use your Visa, MasterCard, American Express, Solo cards or PayPal account to pay for the online course. Our site uses the latest SSL encryption to ensure your safety. All payments are handled securely by PayPal.
You can begin the course immediately after your payment has been received. You will create your login details during the checkout process. We will also send you an email confirming your login details.
We estimate that the course will take about 6 hours to complete in total, plus an additional 30 minutes for the end of course test.
Once you have been awarded your certificate it is valid for life. The certificate does not expire or need renewing.
This short course about dyslexia is well worth the money. I am a fully qualified dyslexia specialist who teaches full time. I saw this course and thought it would be a good idea to ensure my knowledge and strategies were current. This course is thorough, packed with facts and useful interventions and is easily manageable. It fulfils its brief and would be extremely useful to teachers and TAs working in school who wish to increase their knowledge of SpLD and how to support children effectively. The course reinforces prior knowledge and gives food for thought and discussion. The time indicators for each session are reasonably accurate and allow you to plan your studying and feel that the course is manageable around other commitments. There are some points which feel incomplete or slightly simplified but one can always find further literature and articles to extend one's understanding. I recommend this course.
Carolyn Bettesworth
For me, as a current employee in Human Resources, this HR Management Course was an excellent opportunity to get more insight of the industry and my job role. The course provided with a lot of relevant information that I could relate to in my job role as well as find ideas that I would be able to adapt in my workplace. I am keen on sharing my knowledge and implementing these new ideas in order to help our company achieve success. Would highly recommend this HRM course to people desiring to join Human Resources as well as the ones already working in the industry as everyone will be able to obtain something that will help them develop as a worker, a person and a future HR Manager!
Sandra Zinkeviciute
Whilst doing an internship in an Estate Agency, I decided to study the Estate Agent Diploma to gain a better understanding of the regulations and the best ways to go about visits and building my network. I found the course to be very comprehensive and easy to follow.
I’d recommend this to anyone looking to broaden their knowledge of the field of Estate Agency. I found the time estimates to be right if you are simply reading, but I took several pages of notes and so took longer, as I wanted to really understand what I was reading.
Overall, comprehensive and easy to follow.
Lauren Newall
Very well organised via Modules. It was extremely helpful. I learned a lot of new and interesting things.
I especially liked those modules with 'homework' at the end. It might be better if every module has some extra tasks for practice.
Darina Kostadinova
I am about half way through my course now and it is just fantastic. Such an easy way for learning and studying from home in my circumstances is the best option for me. Very helpful when I have needed help and such a brilliant course to follow..
Kirsty Jefford
Great course. Easily readable online, no jargon and had up to date information and illustrations as well as the sources that were used within the modules. Most modules had an assessment at the end where you could check your own knowledge - this was a great add on to ensure you are up to speed. The exam was easily laid out great with no tricky to read questions. The completion certificate was easily accessible on completion and you are given your grade immediately after the exam - it even gives you the option to see your incorrect answers so you can review them in your own leisure. All of the modules are printable so you can ready back as often as you like. Not only this, but throughout the whole course, you have the ability to email representatives of the course who will answer any questions you may have and they are very prompt with their responses. I was overall very happy with this course and will definitely keep New Skills Academy in mind when taking future course. Thank you!
Gemma Johnston
Hospitality Certification Level 2
This course gives you everything you need to know about working in the hotel food service industry. At the conclusion of this course, participants will have the knowledge they need to succeed in the restaurant business, regardless of whether they work at the front or the back of the house.
The course covers many of the basic skills you need to know before you can advance in this type of career, including customer service, safety consciousness, and adaptability.
We have developed this course to give students important information about the critical skills they need to perfect to have a successful career. Throughout the course, students are introduced to general skill categories and provided with tips and techniques to improve those skills and their subsets.
The course discusses skills specific to the hotel restaurant industry as well as others that they can apply across all areas of their lives. Students of this course further learn about other roles within the industry, such as management.
At the conclusion of the course, students receive a certification, proving they have successfully completed each module.
What You Will Learn
- This course was designed to give students a total overview of the skills that are required to successfully work in the food services industry. Here's what the course covers:
- Crucial customer service skills you need to perfect
- Tips and techniques for developing communication skills
- How to increase safety consciousness
- What is involved in fine-tuning your attention to detail
- How to increase your speed and strength, including suggested exercises
- The importance of adaptability in the food services industry
- How to use technology to your advantage
- The skills that are required if students want to advance to management
Benefits of the Course:
- This food services skills course includes the following benefits:
- An affordable course that gives you all the information you need to improve your food service skills
- A curriculum that is easy to understand, divided into 10 complete modules
- The achievement of developing skills with multiple applications, such as customer service skills and communication
- Learning about other roles in the restaurant and the skill sets that those positions require
- Understanding the importance of being safety conscious
- The ability to study from any location with an internet connection
- Learn the material at any time and at your own pace
- Obtain a recognized certification when completing the course, which will improve your career prospects
This course includes
24/7 Student Support
End of course certification
Lifetime access to your course
Compatible with modern devices
ID: YDFT67YHJ
of achievement
This certificate is presented to
Your Name
For completing the
Hospitality Certification Level 2
on 21st November 2026
Selena Hurford
Selena Hurford
Course Tutor
Daniel Morgan
Daniel Morgan
Head of Academy
Anyone who has an interest in learning more about this subject matter is encouraged to take the course. There are no entry requirements to take the course.
The course is broken down into 10 individual modules. Each module takes between 20 and 90 minutes on average to study. Although you are free to spend as much or as little time as you feel necessary on each module, simply log in and out of the course at your convenience.
You can study the course any time you like. Simply log in and out of the web based course as often as you require. The course is compatible with all computers, tablet devices and smart phones so you can even study while on the move!
Once you have completed all 10 modules there is a multiple choice test. The questions will be on a range of topics found within the 10 modules. The test, like the course, is online and can be taken a time and location of your choosing.
The pass mark for the test is 70%.
If you don’t pass the test first time you will get further opportunities to take the test again after extra study. There are no limits to the number of times you can take the test. All test retakes are included within the price of the course.
You can either use your Visa, MasterCard, American Express, Solo cards or PayPal account to pay for the online course. Our site uses the latest SSL encryption to ensure your safety. All payments are handled securely by PayPal.
You can begin the course immediately after your payment has been received. You will create your login details during the checkout process. We will also send you an email confirming your login details.
We estimate that the course will take about 6 hours to complete in total, plus an additional 30 minutes for the end of course test.
Once you have been awarded your certificate it is valid for life. The certificate does not expire or need renewing.
This short course about dyslexia is well worth the money. I am a fully qualified dyslexia specialist who teaches full time. I saw this course and thought it would be a good idea to ensure my knowledge and strategies were current. This course is thorough, packed with facts and useful interventions and is easily manageable. It fulfils its brief and would be extremely useful to teachers and TAs working in school who wish to increase their knowledge of SpLD and how to support children effectively. The course reinforces prior knowledge and gives food for thought and discussion. The time indicators for each session are reasonably accurate and allow you to plan your studying and feel that the course is manageable around other commitments. There are some points which feel incomplete or slightly simplified but one can always find further literature and articles to extend one's understanding. I recommend this course.
Carolyn Bettesworth
For me, as a current employee in Human Resources, this HR Management Course was an excellent opportunity to get more insight of the industry and my job role. The course provided with a lot of relevant information that I could relate to in my job role as well as find ideas that I would be able to adapt in my workplace. I am keen on sharing my knowledge and implementing these new ideas in order to help our company achieve success. Would highly recommend this HRM course to people desiring to join Human Resources as well as the ones already working in the industry as everyone will be able to obtain something that will help them develop as a worker, a person and a future HR Manager!
Sandra Zinkeviciute
Whilst doing an internship in an Estate Agency, I decided to study the Estate Agent Diploma to gain a better understanding of the regulations and the best ways to go about visits and building my network. I found the course to be very comprehensive and easy to follow.
I’d recommend this to anyone looking to broaden their knowledge of the field of Estate Agency. I found the time estimates to be right if you are simply reading, but I took several pages of notes and so took longer, as I wanted to really understand what I was reading.
Overall, comprehensive and easy to follow.
Lauren Newall
Very well organised via Modules. It was extremely helpful. I learned a lot of new and interesting things.
I especially liked those modules with 'homework' at the end. It might be better if every module has some extra tasks for practice.
Darina Kostadinova
I am about half way through my course now and it is just fantastic. Such an easy way for learning and studying from home in my circumstances is the best option for me. Very helpful when I have needed help and such a brilliant course to follow..
Kirsty Jefford
Great course. Easily readable online, no jargon and had up to date information and illustrations as well as the sources that were used within the modules. Most modules had an assessment at the end where you could check your own knowledge - this was a great add on to ensure you are up to speed. The exam was easily laid out great with no tricky to read questions. The completion certificate was easily accessible on completion and you are given your grade immediately after the exam - it even gives you the option to see your incorrect answers so you can review them in your own leisure. All of the modules are printable so you can ready back as often as you like. Not only this, but throughout the whole course, you have the ability to email representatives of the course who will answer any questions you may have and they are very prompt with their responses. I was overall very happy with this course and will definitely keep New Skills Academy in mind when taking future course. Thank you!
Gemma Johnston
Why you should study with us
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RRP
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The course was clearly set out with helpful end of week tests which built my knowledge. Being dyslexic I found the course was set out in an easy to understand way. I was able to pass the test on my first attempt. The downloaded pdf are a useful resource that you can keep forever. Looking forward to the next course
Ross Dunsten
Wow what an incredible insight for the start of anyone's journey in property. This course gives you so much information and there are tests and questions on each of the modules. The course is very easy to follow and well laid out. You can actually make notes on the pages of each module using the notes tab! I am very excited to say that I passed and I only spent one week on this course. I will print all the PDF information and keep it in a file with my certificate. I feel very confident for my future plans now I have completed this course.
Nichola Anderson
This course is a great way to brush up on my rusty excel skills, I recommend this course to anyone looking for something to do during lockdown, it's easy to use and talks you through each stage step by step. It has given me the confidence I need to further my career.
Georgia Darke
Lovely course for people who want to know the basics and of sign language. It's has helped me to get more of an understanding and will greatly benefit me in my workplace. So easy to pick up and the videos were easy to understand. Would definitely recommend to anyone.
Chloe Hambly
I took up this course initially to help me with my own dog, but found that as I worked through the material I actually started thinking that this could be something that I could use to make a second income. From start to finish I found the course engaging and interesting. I am now doing another dog related course and am experiencing the same level of enjoyment. I would recommend New Skills Academy without hesitation.
Keith Smith
Fantastic course! Well-presented and challenging with frequent assessments. I feel a serious sense of accomplishment having not studied for over 30 years! Videos that accompany each module are carefully thought out and informative. Am so impressed with this course, have now signed up for 3 other courses and recommending New Skills Academy to everyone!
Marva Hudson
Very interesting and helpful course. I ve learned a lot of interesting things about make up and the tutorials were very helpful and easy to understand. I really reccomend this course for everyone who is passionate about make up and wish to develop their skills and make a career from their hobby.
Nicoleta Lucaci
I found this course incredibly useful, as it provided me with practical knowledge which I can implement in my role as a Support Worker. The videos were clear and concise, and the downloadable worksheets reinforced what I had learned as I was able to put pen to paper. Overall, a fantastic course for a great price! I am looking forward to taking on my next one.
Teleisha Harley
