Improving Personal Effectiveness Certification
Why you should study with us
Improving Personal Effectiveness Certification
Improving personal effectiveness enriches the life and capacities of the individual, and when applied across organisations is a formidable tool to enhance efficiency and productivity. The skills and tools this course provides will help you and your organisation become more effective at managing your most valuable resources, including your time.
The knowledge, skills and tools to become effective in your personal and professional life are learnt, not inherited. This means that no matter where you are at the moment; there is always room for improvement.
Many organisations try and cut costs to drive profits, when in reality improving the effectiveness of existing resources is a much more practical, rapid and valuable way to drive profits.
For employers, managers and leaders, you will find how to steer your workforce to perform with more efficacy. For employees, workers and staff, you will learn how to excel in your job and create more opportunities for your career path.
This course is sourced from credible scientific research and studies, giving you empirically, results driven content that will maximise your ability to be effective. This course contains written material that clearly and succinctly gets to the heart of improving personal effectiveness.
It also contains practical tools, exercises, tests and worksheets to apply the knowledge you gain and reinforce it through experiential learning.
What you will learn
This course will teach you:
- How personal effectiveness is crucial to getting fulfilment out of life
- The habits of effective and ineffective individuals
- How habits are formed and how to change ineffective habits
- How workplace behaviour affects the ability to be effective
- How to deal with disruptive workplace behaviours and difficult situations
- How to set clear objectives and achievable goals
- Methods to effectively organise and prioritise tasks
- Methods to effectively manage time
- Methods to deal with stressful situations and stay motivated
- Workplace skills and their importance
- How to effectively conduct meetings
- How to effectively lobby and gain influence
This course provides a thorough explanation of all these topics and more. Upon completion of this course you will understand how to maximise your effectiveness and have the tools you need to do so. In our fast paced modern lives time often seems to be slipping away, when in reality it is simply not being managed effectively. Learn how to prioritise your time to get the most out of your life and become the most effective version of you possible, with immense rewards.
This course includes
24/7 Student Support
End of course certification
Lifetime access to your course
Compatible with modern devices
- Define personal effectiveness and the critical role it plays in success and fulfilment in all areas of life
- Understand the habits of effective and ineffective people and recognise these habits within ourselves
- Understand how our habits are formed, reinforced and maintained
- Learn how to shift ineffective habits to effective habits and create lasting change
- Understand workplace behaviour and how it affects the realisation of organisational goals
- Learn how you can discern disruptive workplace behaviours in yourself and in colleagues
- Identify the main causes of disruptive behaviour in the workplace
- Grasp the importance of feedback with respect to workplace behaviour
- Understanding the value of direction and setting clear objectives
- Learning how to define priorities and act on them
- Teaching the foundations of time management and tools for success
- Develop the skills needed to make stepwise progress towards bigger accomplishments
- Obtain a general overview of some key workplace skills and their importance
- Understand how to conduct successful meetings and improve meeting effectiveness
- Learn how to properly lead a meeting and create a conductive meeting environment
- Grasp the importance of lobbying and how to gain influence over others
- Understand the power of personal development when it comes to your own effectiveness
- Discover the qualities, traits and skills which make you most effective
- Find out how your emotions are driving unconscious behaviours that hinder you
- Learn how to inspire yourself and focus on positive emotions
ID: YDFT67YHJ
of achievement
This certificate is presented to
Your Name
For completing the
Improving Personal Effectiveness Certification
on 21st November 2026
Selena Hurford
Selena Hurford
Course Tutor
Daniel Morgan
Daniel Morgan
Head of Academy
Anyone who has an interest in learning more about this subject matter is encouraged to take the course. There are no entry requirements to take the course.
The course is broken down into 5 individual modules. Each module takes between 20 and 90 minutes on average to study. Although you are free to spend as much or as little time as you feel necessary on each module, simply log in and out of the course at your convenience.
You can study the course any time you like. Simply log in and out of the web based course as often as you require. The course is compatible with all computers, tablet devices and smart phones so you can even study while on the move!
Once you have completed all 5 modules there is a multiple choice test. The questions will be on a range of topics found within the 5 modules. The test, like the course, is online and can be taken a time and location of your choosing.
The pass mark for the test is 70%.
If you don’t pass the test first time you will get further opportunities to take the test again after extra study. There are no limits to the number of times you can take the test. All test retakes are included within the price of the course.
You can either use your Visa, MasterCard, American Express, Solo cards or PayPal account to pay for the online course. Our site uses the latest SSL encryption to ensure your safety. All payments are handled securely by PayPal.
You can begin the course immediately after your payment has been received. You will create your login details during the checkout process. We will also send you an email confirming your login details.
We estimate that the course will take about 7 hours to complete in total, plus an additional 30 minutes for the end of course test.
Once you have been awarded your certificate it is valid for life. The certificate does not expire or need renewing.
It is easy to follow and understand, and gives you a full overview of the HR management.
You can download the training material if you prefer to take note directly on the paper version.
Filomena Cionti
Providing excellent customer service is essential to the long-term viability of every business. New Skills Academy - for me online Diploma in Customer Service course introduces the fundamental elements of customer service and explains how they can be applied in any organization. Following this, it describes how a business can develop its customer service program to the highest level.
This course also details the role of customer service in the hospitality industry, the retail industry and the public sector. These sections explain the elements of customer service that should be focused on in these sectors.
This Diploma course is ideal for business managers, business owners and entrepreneurs who wish to learn how to implement an effective customer service program in their organization. This course will also be of great interest to retail staff, hospitality workers and public servants who want to become more proficient at providing friendly and effective customer service.
Oksana Furmane
Having worked in schools for years and having a recently diagnosed son this course has opened my eyes to the world of Autism. The course is both informative, easy to work through and enables the learner to gain full understanding about all aspects of Autism.
Through completing this course I have gained employment supporting a child with Autism and I have been able to implement many strategies to assist both my pupil and also my own son.
I would highly recommend this course if you would like to gain a richer understanding of Autism and would like to study online and at your own pace.
Jo Price
Very informative and interesting to read. Having it broken down into very manageable sections makes it easy to absorb your new found knowledge.
Kathleen Walker
Amazing course! Clear training videos and everything you need to know to become a nail tech! I'm so pleased I decided to do this. It's put me on track to work for myself and own my own business
Kelly Goulding
I can honestly say that I have truly enjoyed learning about Microsoft Excel.
The step by step modules (36 of them!), breaking down each part of Excel was easy to understand and absorb. The explanations of each stage was handy for notes as well. The videos were helpful for directions and practise. The worksheets were helpful to put learning into action.
The test at the end was very good in covering many aspects of Excel, however I would have liked to know what I did not get correct. This would have been helpful.
However, I would gladly use a New Skills Academy course again.
Emma Mills
Improving Personal Effectiveness Certification
Improving personal effectiveness enriches the life and capacities of the individual, and when applied across organisations is a formidable tool to enhance efficiency and productivity. The skills and tools this course provides will help you and your organisation become more effective at managing your most valuable resources, including your time.
The knowledge, skills and tools to become effective in your personal and professional life are learnt, not inherited. This means that no matter where you are at the moment; there is always room for improvement.
Many organisations try and cut costs to drive profits, when in reality improving the effectiveness of existing resources is a much more practical, rapid and valuable way to drive profits.
For employers, managers and leaders, you will find how to steer your workforce to perform with more efficacy. For employees, workers and staff, you will learn how to excel in your job and create more opportunities for your career path.
This course is sourced from credible scientific research and studies, giving you empirically, results driven content that will maximise your ability to be effective. This course contains written material that clearly and succinctly gets to the heart of improving personal effectiveness.
It also contains practical tools, exercises, tests and worksheets to apply the knowledge you gain and reinforce it through experiential learning.
What you will learn
This course will teach you:
- How personal effectiveness is crucial to getting fulfilment out of life
- The habits of effective and ineffective individuals
- How habits are formed and how to change ineffective habits
- How workplace behaviour affects the ability to be effective
- How to deal with disruptive workplace behaviours and difficult situations
- How to set clear objectives and achievable goals
- Methods to effectively organise and prioritise tasks
- Methods to effectively manage time
- Methods to deal with stressful situations and stay motivated
- Workplace skills and their importance
- How to effectively conduct meetings
- How to effectively lobby and gain influence
This course provides a thorough explanation of all these topics and more. Upon completion of this course you will understand how to maximise your effectiveness and have the tools you need to do so. In our fast paced modern lives time often seems to be slipping away, when in reality it is simply not being managed effectively. Learn how to prioritise your time to get the most out of your life and become the most effective version of you possible, with immense rewards.
This course includes
24/7 Student Support
End of course certification
Lifetime access to your course
Compatible with modern devices
- Define personal effectiveness and the critical role it plays in success and fulfilment in all areas of life
- Understand the habits of effective and ineffective people and recognise these habits within ourselves
- Understand how our habits are formed, reinforced and maintained
- Learn how to shift ineffective habits to effective habits and create lasting change
- Understand workplace behaviour and how it affects the realisation of organisational goals
- Learn how you can discern disruptive workplace behaviours in yourself and in colleagues
- Identify the main causes of disruptive behaviour in the workplace
- Grasp the importance of feedback with respect to workplace behaviour
- Understanding the value of direction and setting clear objectives
- Learning how to define priorities and act on them
- Teaching the foundations of time management and tools for success
- Develop the skills needed to make stepwise progress towards bigger accomplishments
- Obtain a general overview of some key workplace skills and their importance
- Understand how to conduct successful meetings and improve meeting effectiveness
- Learn how to properly lead a meeting and create a conductive meeting environment
- Grasp the importance of lobbying and how to gain influence over others
- Understand the power of personal development when it comes to your own effectiveness
- Discover the qualities, traits and skills which make you most effective
- Find out how your emotions are driving unconscious behaviours that hinder you
- Learn how to inspire yourself and focus on positive emotions
ID: YDFT67YHJ
of achievement
This certificate is presented to
Your Name
For completing the
Improving Personal Effectiveness Certification
on 21st November 2026
Selena Hurford
Selena Hurford
Course Tutor
Daniel Morgan
Daniel Morgan
Head of Academy
Anyone who has an interest in learning more about this subject matter is encouraged to take the course. There are no entry requirements to take the course.
The course is broken down into 5 individual modules. Each module takes between 20 and 90 minutes on average to study. Although you are free to spend as much or as little time as you feel necessary on each module, simply log in and out of the course at your convenience.
You can study the course any time you like. Simply log in and out of the web based course as often as you require. The course is compatible with all computers, tablet devices and smart phones so you can even study while on the move!
Once you have completed all 5 modules there is a multiple choice test. The questions will be on a range of topics found within the 5 modules. The test, like the course, is online and can be taken a time and location of your choosing.
The pass mark for the test is 70%.
If you don’t pass the test first time you will get further opportunities to take the test again after extra study. There are no limits to the number of times you can take the test. All test retakes are included within the price of the course.
You can either use your Visa, MasterCard, American Express, Solo cards or PayPal account to pay for the online course. Our site uses the latest SSL encryption to ensure your safety. All payments are handled securely by PayPal.
You can begin the course immediately after your payment has been received. You will create your login details during the checkout process. We will also send you an email confirming your login details.
We estimate that the course will take about 7 hours to complete in total, plus an additional 30 minutes for the end of course test.
Once you have been awarded your certificate it is valid for life. The certificate does not expire or need renewing.
It is easy to follow and understand, and gives you a full overview of the HR management.
You can download the training material if you prefer to take note directly on the paper version.
Filomena Cionti
Providing excellent customer service is essential to the long-term viability of every business. New Skills Academy - for me online Diploma in Customer Service course introduces the fundamental elements of customer service and explains how they can be applied in any organization. Following this, it describes how a business can develop its customer service program to the highest level.
This course also details the role of customer service in the hospitality industry, the retail industry and the public sector. These sections explain the elements of customer service that should be focused on in these sectors.
This Diploma course is ideal for business managers, business owners and entrepreneurs who wish to learn how to implement an effective customer service program in their organization. This course will also be of great interest to retail staff, hospitality workers and public servants who want to become more proficient at providing friendly and effective customer service.
Oksana Furmane
Having worked in schools for years and having a recently diagnosed son this course has opened my eyes to the world of Autism. The course is both informative, easy to work through and enables the learner to gain full understanding about all aspects of Autism.
Through completing this course I have gained employment supporting a child with Autism and I have been able to implement many strategies to assist both my pupil and also my own son.
I would highly recommend this course if you would like to gain a richer understanding of Autism and would like to study online and at your own pace.
Jo Price
Very informative and interesting to read. Having it broken down into very manageable sections makes it easy to absorb your new found knowledge.
Kathleen Walker
Amazing course! Clear training videos and everything you need to know to become a nail tech! I'm so pleased I decided to do this. It's put me on track to work for myself and own my own business
Kelly Goulding
I can honestly say that I have truly enjoyed learning about Microsoft Excel.
The step by step modules (36 of them!), breaking down each part of Excel was easy to understand and absorb. The explanations of each stage was handy for notes as well. The videos were helpful for directions and practise. The worksheets were helpful to put learning into action.
The test at the end was very good in covering many aspects of Excel, however I would have liked to know what I did not get correct. This would have been helpful.
However, I would gladly use a New Skills Academy course again.
Emma Mills
Why you should study with us
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The course was clearly set out with helpful end of week tests which built my knowledge. Being dyslexic I found the course was set out in an easy to understand way. I was able to pass the test on my first attempt. The downloaded pdf are a useful resource that you can keep forever. Looking forward to the next course
Ross Dunsten
Omg im so excited, over joyed and all the good stuff that comes to mind! Wonderful experience doing lessons with New Skills Academy. I look foward to doing more courses with them. I hope this will encourage others to come on board and refresh your minds or to learn something new, it's a win win situation. I want to thank New Skills Academy so much for making this as simple as possible for me.
Shari Anderson
This is a great course for any level of knowledge. Very easy to navigate, great practical tasks and explanations are very clear. You can revise any module with no problem. The test wasn’t too hard if you completed every module. It may be handy to make some notes before you start. Overall I'm very happy with my choice. Thank you New skills for my New skills :)
Julia Bobkova
This course is a great way to brush up on my rusty excel skills, I recommend this course to anyone looking for something to do during lockdown, it's easy to use and talks you through each stage step by step. It has given me the confidence I need to further my career.
Georgia Darke
Yet another well laid out course. This is my 3rd course so far with New Skills Academy.
More than likely will be back for another one soon. This course was enjoyable to do, and I learnt a lot and passed first try. My certificate will be up on the wall soon.
Rob Coops
Lovely course for people who want to know the basics and of sign language. It's has helped me to get more of an understanding and will greatly benefit me in my workplace. So easy to pick up and the videos were easy to understand. Would definitely recommend to anyone.
Chloe Hambly
I took up this course initially to help me with my own dog, but found that as I worked through the material I actually started thinking that this could be something that I could use to make a second income. From start to finish I found the course engaging and interesting. I am now doing another dog related course and am experiencing the same level of enjoyment. I would recommend New Skills Academy without hesitation.
Keith Smith
Very interesting and helpful course. I ve learned a lot of interesting things about make up and the tutorials were very helpful and easy to understand. I really reccomend this course for everyone who is passionate about make up and wish to develop their skills and make a career from their hobby.
Nicoleta Lucaci
