Listening Skills Certificate
Why you should study with us
Listening Skills Certificate Course
Listening is essential for professional success and stable relationships. Poor listening skills result in misunderstandings and conflict. Therefore, everyone can benefit from learning to listen well. In this course, you will learn the differences between effective and ineffective listening and how to make sure that you have understood your conversation partner’s message.
You will Learn:
- The difference between active and passive listening
- Why you need to consider non-verbal communication alongside spoken words, when listening to someone else
- How to remain focused during a conversation
- Why you must take care not to interrupt others
- How to make sure that you have understood what someone else has told you
Benefits of Taking this Course:
- If you work in a customer-focused job, this course will help you listen to customers and resolve their problems
- By improving your listening skills, you will improve your relationships with your colleagues
- If you are responsible for managing a team, this course will help you identify your team members’ issues and, consequently, help them overcome any setbacks
- If your job entails mediation, this course will help you understand everyone’s perspective, when resolving a dispute
- If you work in sales, this course will help you identify a customer’s needs and increase your chances of closing a sale
This course includes
24/7 Student Support
End of course certification
Lifetime access to your course
Compatible with modern devices
ID: YDFT67YHJ
of achievement
This certificate is presented to
Your Name
For completing the
Listening Skills Certificate
on 21st November 2026
Selena Hurford
Selena Hurford
Course Tutor
Daniel Morgan
Daniel Morgan
Head of Academy
Anyone who has an interest in learning more about this subject matter is encouraged to take the course. There are no entry requirements to take the course.
The course is broken down into 1 individual modules. Each module takes between 20 and 90 minutes on average to study. Although you are free to spend as much or as little time as you feel necessary on each module, simply log in and out of the course at your convenience.
You can study the course any time you like. Simply log in and out of the web based course as often as you require. The course is compatible with all computers, tablet devices and smart phones so you can even study while on the move!
Once you have completed all 1 modules there is a multiple choice test. The questions will be on a range of topics found within the 1 modules. The test, like the course, is online and can be taken a time and location of your choosing.
The pass mark for the test is 70%.
If you don’t pass the test first time you will get further opportunities to take the test again after extra study. There are no limits to the number of times you can take the test. All test retakes are included within the price of the course.
You can either use your Visa, MasterCard, American Express, Solo cards or PayPal account to pay for the online course. Our site uses the latest SSL encryption to ensure your safety. All payments are handled securely by PayPal.
You can begin the course immediately after your payment has been received. You will create your login details during the checkout process. We will also send you an email confirming your login details.
We estimate that the course will take about 0.75 hours to complete in total, plus an additional 30 minutes for the end of course test.
Once you have been awarded your certificate it is valid for life. The certificate does not expire or need renewing.
I personally loved this course because I'm planning my own wedding for 2018 but wanted to know so much more about the topic. I found out so much more than my own personal knowledge and walked away feeling much more confident with small details I would have never even thought about.
I would recommend this course to anyone planning their wedding, or helping a friend plan their wedding or wanting to start their own wedding planning business - each module is so informative that you don't feel that you haven't learned all that you need to know to hit the floor running.
There are 24 modules to complete in this course and each module is so helpful and easy to understand, I was not left with one question due to how full of detail and how well presented the module and course is. Definitely give this course a go to broaden your qualifications and knowledge!
Thank you
Fiona Requadt
Great insight into Fraud. Having only dealt with certain areas of fraud such as insurance fraud I am finding this course to be a great help to increase my knowledge and understanding of other types of fraud and areas/industries affected.
Hopefully this will help me to look at pursuing jobs that I would not have the confidence to apply for due to lack of knowledge or understanding.
Mohammad Akhtar
This was a brilliant course that was easy to understand and fits into your lifestyle by being able to access at times that suits you. I needed a refresher course and this ticked all the boxes. One area which I was not aware of was the Employment Allowance Incentive but I now understand this fully. It is also good information on record keeping along with Data Protection. I highly recommend this course and it doesn't have to be expensive to do. The fact that you get a Diploma Certificate at the end only enhances your CV and gives you a sense of satisfaction.
Donna Raynes
I started this course so I could learn about payroll as I am interested in hopefully securing future employment within this area.
The course is brilliant to use. The information available on the individual modules is so easy to read and understand. The activities at the end of the modules refresh what you have just learnt, you can print these also so you are able to make notes for your own personal reference to go back to. You can also log onto your course at home or if your out and about on your phone.
Overall I would recommend this course and I am so pleased I decided to go for this and will look forward to being able to write this onto my CV.
Laura Malcom
I am so happy I decided to take this course I would not be where I am now without it.
Nail diploma school has taught me so much I have a much better understanding of how to start my business and run is successfully.
Even employers are begging to have me and my clients are swarming after I learnt how to advertise better. A big thanks.
Gina Amron
Whilst on maternity leave I started thinking about in what capacity I'd go back to work, and if there was something different I could do. I came across reed courses and chose this course in PA and Admin and another in HR.
I was so happy they were on offer! I chose them because the course modules were comprehensive.
I can sit and do modules with my newborn son on my lap via my iPhone. It's so handy, the modules are clear and concise.
I'm so happy I chose this course. I can't wait to add it to my CV and see what jobs I can get.
Holly Horton
Listening Skills Certificate Course
Listening is essential for professional success and stable relationships. Poor listening skills result in misunderstandings and conflict. Therefore, everyone can benefit from learning to listen well. In this course, you will learn the differences between effective and ineffective listening and how to make sure that you have understood your conversation partner’s message.
You will Learn:
- The difference between active and passive listening
- Why you need to consider non-verbal communication alongside spoken words, when listening to someone else
- How to remain focused during a conversation
- Why you must take care not to interrupt others
- How to make sure that you have understood what someone else has told you
Benefits of Taking this Course:
- If you work in a customer-focused job, this course will help you listen to customers and resolve their problems
- By improving your listening skills, you will improve your relationships with your colleagues
- If you are responsible for managing a team, this course will help you identify your team members’ issues and, consequently, help them overcome any setbacks
- If your job entails mediation, this course will help you understand everyone’s perspective, when resolving a dispute
- If you work in sales, this course will help you identify a customer’s needs and increase your chances of closing a sale
This course includes
24/7 Student Support
End of course certification
Lifetime access to your course
Compatible with modern devices
ID: YDFT67YHJ
of achievement
This certificate is presented to
Your Name
For completing the
Listening Skills Certificate
on 21st November 2026
Selena Hurford
Selena Hurford
Course Tutor
Daniel Morgan
Daniel Morgan
Head of Academy
Anyone who has an interest in learning more about this subject matter is encouraged to take the course. There are no entry requirements to take the course.
The course is broken down into 1 individual modules. Each module takes between 20 and 90 minutes on average to study. Although you are free to spend as much or as little time as you feel necessary on each module, simply log in and out of the course at your convenience.
You can study the course any time you like. Simply log in and out of the web based course as often as you require. The course is compatible with all computers, tablet devices and smart phones so you can even study while on the move!
Once you have completed all 1 modules there is a multiple choice test. The questions will be on a range of topics found within the 1 modules. The test, like the course, is online and can be taken a time and location of your choosing.
The pass mark for the test is 70%.
If you don’t pass the test first time you will get further opportunities to take the test again after extra study. There are no limits to the number of times you can take the test. All test retakes are included within the price of the course.
You can either use your Visa, MasterCard, American Express, Solo cards or PayPal account to pay for the online course. Our site uses the latest SSL encryption to ensure your safety. All payments are handled securely by PayPal.
You can begin the course immediately after your payment has been received. You will create your login details during the checkout process. We will also send you an email confirming your login details.
We estimate that the course will take about 0.75 hours to complete in total, plus an additional 30 minutes for the end of course test.
Once you have been awarded your certificate it is valid for life. The certificate does not expire or need renewing.
I personally loved this course because I'm planning my own wedding for 2018 but wanted to know so much more about the topic. I found out so much more than my own personal knowledge and walked away feeling much more confident with small details I would have never even thought about.
I would recommend this course to anyone planning their wedding, or helping a friend plan their wedding or wanting to start their own wedding planning business - each module is so informative that you don't feel that you haven't learned all that you need to know to hit the floor running.
There are 24 modules to complete in this course and each module is so helpful and easy to understand, I was not left with one question due to how full of detail and how well presented the module and course is. Definitely give this course a go to broaden your qualifications and knowledge!
Thank you
Fiona Requadt
Great insight into Fraud. Having only dealt with certain areas of fraud such as insurance fraud I am finding this course to be a great help to increase my knowledge and understanding of other types of fraud and areas/industries affected.
Hopefully this will help me to look at pursuing jobs that I would not have the confidence to apply for due to lack of knowledge or understanding.
Mohammad Akhtar
This was a brilliant course that was easy to understand and fits into your lifestyle by being able to access at times that suits you. I needed a refresher course and this ticked all the boxes. One area which I was not aware of was the Employment Allowance Incentive but I now understand this fully. It is also good information on record keeping along with Data Protection. I highly recommend this course and it doesn't have to be expensive to do. The fact that you get a Diploma Certificate at the end only enhances your CV and gives you a sense of satisfaction.
Donna Raynes
I started this course so I could learn about payroll as I am interested in hopefully securing future employment within this area.
The course is brilliant to use. The information available on the individual modules is so easy to read and understand. The activities at the end of the modules refresh what you have just learnt, you can print these also so you are able to make notes for your own personal reference to go back to. You can also log onto your course at home or if your out and about on your phone.
Overall I would recommend this course and I am so pleased I decided to go for this and will look forward to being able to write this onto my CV.
Laura Malcom
I am so happy I decided to take this course I would not be where I am now without it.
Nail diploma school has taught me so much I have a much better understanding of how to start my business and run is successfully.
Even employers are begging to have me and my clients are swarming after I learnt how to advertise better. A big thanks.
Gina Amron
Whilst on maternity leave I started thinking about in what capacity I'd go back to work, and if there was something different I could do. I came across reed courses and chose this course in PA and Admin and another in HR.
I was so happy they were on offer! I chose them because the course modules were comprehensive.
I can sit and do modules with my newborn son on my lap via my iPhone. It's so handy, the modules are clear and concise.
I'm so happy I chose this course. I can't wait to add it to my CV and see what jobs I can get.
Holly Horton
Why you should study with us
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RRP
$100
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Excellent course, well explained and easy to understand. The course can be done at my own pace and is available on various devices. The layout of the course was excellent and the notes options is very good. The content is perfect and well structured, making it easy to understand and follow. I will definitely be taking more courses in the future.
Luis Costa
This course is a great way to brush up on my rusty excel skills, I recommend this course to anyone looking for something to do during lockdown, it's easy to use and talks you through each stage step by step. It has given me the confidence I need to further my career.
Georgia Darke
I found this course incredibly useful, as it provided me with practical knowledge which I can implement in my role as a Support Worker. The videos were clear and concise, and the downloadable worksheets reinforced what I had learned as I was able to put pen to paper. Overall, a fantastic course for a great price! I am looking forward to taking on my next one.
Teleisha Harley
Lovely course for people who want to know the basics and of sign language. It's has helped me to get more of an understanding and will greatly benefit me in my workplace. So easy to pick up and the videos were easy to understand. Would definitely recommend to anyone.
Chloe Hambly
It was an eye opening course that was flexible and easy to access. I was able to complete it from the comfort of my own home whilst also having the tasks to complete which enabled me to check my knowledge. I know feel much more confident in my field of work and really enjoyed doing it.
Ellie Clarke
The course was clearly set out with helpful end of week tests which built my knowledge. Being dyslexic I found the course was set out in an easy to understand way. I was able to pass the test on my first attempt. The downloaded pdf are a useful resource that you can keep forever. Looking forward to the next course
Ross Dunsten
Very interesting and helpful course. I ve learned a lot of interesting things about make up and the tutorials were very helpful and easy to understand. I really reccomend this course for everyone who is passionate about make up and wish to develop their skills and make a career from their hobby.
Nicoleta Lucaci
Wow what an incredible insight for the start of anyone's journey in property. This course gives you so much information and there are tests and questions on each of the modules. The course is very easy to follow and well laid out. You can actually make notes on the pages of each module using the notes tab! I am very excited to say that I passed and I only spent one week on this course. I will print all the PDF information and keep it in a file with my certificate. I feel very confident for my future plans now I have completed this course.
Nichola Anderson
