Online Business Essentials (Lightning Skills Bundle) Certificate

cpd
£50.00 BUY NOW

Online Business Essentials (Lightning Skills Bundle) Certificate Course

Having an online presence is essential for every business, whether it’s an old, established company or a brand-new start-up. Nowadays, many businesses are starting to learn about getting online in an effective and useful way. By learning about online business, you can capitalise on the digital age and the ease of communication that the internet now offers to businesses and people all over the world.

Choosing the Online Business Essentials Certificate Course Bundle is a great first step to take in order to really get the most out of any business. If you’re a business owner, this kind of information can allow you to navigate online growth and help your business get a step up. On the other hand, if you’re simply a curious person or you work for a company, the great thing about online business is that it’s useful and necessary in every aspect of life nowadays.

Understanding the kinds of tools that exist online and how to use them can put you a step ahead. Keep reading to find out what you will learn in this course bundle, as well as the wide array of benefits that it will offer you.

You Will Learn:

  • How to create an online business and navigate the world of online businesses. Nowadays, online businesses really are a whole sector in and of themselves. Learning what it means to have an online business and what kinds of online businesses there are is a great place to start if you’re interested in bringing your venture online.
  • About many aspects of online businesses and specific functions that you can use to get the most out of them. There are so many complexities behind the online world, and this course bundle aims to show you how to use many of them and get the most out of any online experience.
  • About combining creative pursuits such as arts, crafts and photography with the online world and the idea of running a business online. There are many ways to market your business and sell creative products and services online. This course bundle aims to help you get started.

Benefits of Taking This Course:

  • You will have access to seven courses, each dedicated to giving you a comprehensive understanding of a different Online Business topic. By the end of this course bundle, you will be well-versed in several different areas of online business management and growth.
  • This course bundle is specifically organised to give you the best possible selection of Online Business courses. It is designed to help you with your online business skills and knowledge as quickly and efficiently as possible. There is no wasted time; you will learn the most important topics and move on with some valuable skills.
  • You will be able to develop the skills that you already have. This course bundle isn’t just useful for people who are totally new to the world of online business, it is also great for anyone who wants a refresher on their knowledge.
  • You will be able to improve your CV upon completion of this course bundle. This can help prove to potential employers that you not only have these skills but also that you are committed to learning.
Call

24/7 Customer Support

certificate

End of course certification

electronic

Compatible with all modern devices

forever

Lifetime access to your course

This is a bundle course, and contains the following courses:

Create an Online Business Course

Learning how to create an online business is absolutely essential for anybody looking to become the master of their destiny and start using their skills to grow something that is truly their own - whether you’re completely new to the concept of an online company or have started out and are looking to sharpen your skills.

This course provides a comprehensive guide to starting an online business by covering the key skills of choosing the type of company, deciding on an effective domain and company name and the most effective way to establish your company website. From the pros and cons of different company types of online businesses to how to avoid the most common errors that start-up online companies make, this course covers everything you need to know to create and maintain a highly successful online business!

You Will Learn

  • The different company structures available and how to choose the most effective one for your needs
  • The science of choosing an appropriate and memorable company name
  • How to choose, create and register your website domain name
  • The most effective strategy to create and maintain a popular and effective website

Benefits of Taking This Course

  • You will give your online company the best possible start
  • Your company will function successfully with the most appropriate structure
  • You will attract positive attention with an appropriate and popular company and domain name
  • You will establish a professional website and avoid crashes and dysfunctionality

How to Close More Sales Certificate Course

To make a sale, you need to build a rapport with a prospect, using the right techniques that will enable you to understand their problem and offer them an attractive solution. However, this is no easy task and you can expect to encounter objections along the way.

This course will provide you with an overview of the most common methods employed by salespeople to seal the deal.

You Will Learn:

  • Why you need to know your product and service inside out
  • Why you need to fully understand your prospect’s situation and problem
  • How to handle objections
  • How to use traditional sales techniques without appearing pushy or aggressive
  • How to use subtle methods that encourage a prospect to buy

Benefits of Taking This Course

  • If you work in sales, this course will improve your chances of closing deals.
  • If you negotiate with salespeople as part of your job, this course will help you understand the most common tactics and how you can use them to your advantage.
  • This course will teach you transferable negotiation skills, which are useful to anyone working in a role that entails persuading others.
  • If you have to write sales pitches, this course will help you produce persuasive documents that complement in-person discussions.

How to Earn Online Course

Earning a steady income in today’s economy can be very hard, depending on whether you have the right education, connections and support. Not everyone is able to do labour intensive work, let alone leave their homes. Some people look for alternative sources of income to add to their current earnings or offset costs for college or childcare. People who look into learning about how to earn online often benefit from the comfort of exploring passive sources and active sources of income, being able to determine work hours and being able to work from home.

In this course you will learn the difference between active and passive income sources, how to achieve either source of income and what trades are marketable. Next, you will learn about passive income sources such as blogging and vlogging. Finally, we will show you the benefits of earning online, steps you can take to get started and a variety of tips and advice for earning online through either source of income.

You Will Learn:

  • The difference between passive and active income sources
  • What skills are the most marketable
  • How blogging and vlogging can be used to bring in adequate amounts of passive income
  • Tips on how to earn both active and passive income and which websites to look into as a starting point

The Benefits of Taking This Course:

  • You will be able to learn how to earn money from home
  • Learning how passive income can be a great bonus to your active income earnings
  • The benefits of earning online and working as a freelancer

Introduction to Photography Course

Everywhere you look there is a photo of a person, landscape, animal, or product. Photography holds a very special place in history and continues to stay on top as a valued commodity, despite all the technological advancements. People who learn about photography benefit from gaining a new hobby, a new marketable skill and appreciation for their surroundings. Being able to take a decent photo can also boost your confidence and you can always gift your friends and family a wonderful scrapbook of memories.

In this course you will learn about the various aspects of taking a good photo, the different types of photography and the benefits of learning how to use a camera efficiently. Next, you will learn how to improve your photography skills and what areas to focus your attention on when attempting to take a good picture. Finally, we will review a few tips and advice in regards to perfecting your photography skills, the importance of practice and so on.

You Will Learn:

  • What makes a good photograph
  • The importance of photography as a whole
  • The various aspects of photography as an art
  • The different types of photography
  • The importance of experimenting and learning photography techniques
  • The benefits of taking good pictures

The Benefits of Taking This Course:

  • You will learn a new skill
  • Learning about photography can help you build confidence and improve self-esteem
  • You will be able to use your camera to its maximum potential
  • The many uses for photographs and the potential to make a career

Link Building for SEO Course

Learning about link building for SEO is absolutely essential for anyone looking to improve their search engine ranking and overall site and page engagement. Whether you’re just starting your online campaign or need a boost in traffic, link building is one of the most effective tools available.

This course provides a comprehensive guide to link building for SEO, including a full definition and background as well as the various organic and strategic link building methods to optimise your SEO. From how to find the ideal websites and connect with them, to practical link building strategies you can immediately apply, this course covers everything you need to know about link building for SEO!

You Will Learn

  • The full definition of and background to link building for SEO
  • The different link building options and how to choose the right one
  • How to optimise your link building through research and analysis
  • Practical link building strategies you can apply immediately

Benefits of Taking This Course

  • You will dramatically improve your page and site traffic
  • You will gain valuable interest and increase your customer base
  • You will increase sales and profit
  • You will establish a powerful and credible online reputation

Sales Funnels for Beginners Certificate Course

Customers sometimes buy a product immediately upon discovering it, but they often go through several stages between first becoming aware of a product and finalising the purchase. These stages that make up the buying journey are known as a sales funnel. In this course, you will learn about the structure of an online sales funnel and how marketers use them to persuade customers to spend their money.

You Will Learn:

  • The two reasons online businesses construct sales funnels
  • What a lead magnet is, and how it draws potential clients into a sales funnel
  • The four main stages of a typical sales funnel
  • How marketers use blogging and social media to drive traffic to their sales funnels
  • Why creating buyer personas can make a sales funnel more successful

Benefits of Taking This Course:

  • If you are in a marketing role, this course will help you put together more effective sales funnels
  • If you work in customer relationship management (CRM), you will benefit from understanding why customers make buying decisions
  • If you are responsible for maintaining a company web presence, this course will help you use social media and blogging to boost sales
  • If you are interested in consumer psychology, this course will help you recognise buying behaviour and how organisations build trust and loyalty
  • If you are a consumer, this course will help you understand how companies try to encourage you to buy from them

Selling Your Arts and Crafts Course

Making your own clothes, embroidery and other crafts are wonderful ways to save some money, explore new hobbies and find a way to express yourself. Being able to do what you love and make some income on top is always a nice bonus. People who learn how to sell their arts and crafts benefit from earning a side income, bettering their crafts and skills and gaining a sense of confidence and accomplishment too. Selling arts and crafts can be as complicated as any other business venture.

In this course you will learn about the types of online and offline options for selling your arts and crafts from the comfort of your home. Next, we will review the different types of online craft marketplaces and a few details on what they offer and are about. Finally, we review the benefits of selling your arts and crafts, what steps you can take to get started and a variety of extra tips and advice to help keep you on the right track and doing what you love for money.

You Will Learn:

  • The different ways to sell your arts and crafts
  • What websites to look into for starting your first online arts and crafts business
  • How to optimise your listings for better traffic and opportunities
  • The benefits of selling your artwork

The Benefits of Taking This Course:

  • You can learn how to sell the artwork and crafts you make
  • Determine how to better your craft for more attractive listings
  • You will build confidence and appreciation for the things you create
  • You can make a full-time income selling arts and crafts
ID: YDFT67YHJ
certificate

of achievement

This certificate is presented to

Your Name

NSA

For completing the

Online Business Essentials (Lightning Skills Bundle) Certificate

on 21st November 2021

Selena Hurford

Selena Hurford

Course Tutor

cpd

Daniel Morgan

Daniel Morgan

Head of Academy

Certificate Example

Anyone who has an interest in learning more about this subject matter is encouraged to take the course. There are no entry requirements to take the course.

The course is broken down into 0 individual modules. Each module takes between 20 and 90 minutes on average to study. Although you are free to spend as much or as little time as you feel necessary on each module, simply log in and out of the course at your convenience.

You can study the course any time you like. Simply log in and out of the web based course as often as you require. The course is compatible with all computers, tablet devices and smart phones so you can even study while on the move!

Once you have completed all 0 modules there is a multiple choice test. The questions will be on a range of topics found within the 0 modules. The test, like the course, is online and can be taken a time and location of your choosing.

The pass mark for the test is 70%.

If you don’t pass the test first time you will get further opportunities to take the test again after extra study. There are no limits to the number of times you can take the test. All test retakes are included within the price of the course.

Once you have completed your test you can log in to your account and download/print your certificate any time you need it. If you would prefer us to post you a certificate to a UK address, there will be an admin charge of £10 (certificates sent internationally may cost more).

You can either use your Visa, MasterCard, American Express, Solo cards or PayPal account to pay for the online course. Our site uses the latest SSL encryption to ensure your safety. All payments are handled securely by PayPal.

You can begin the course immediately after your payment has been received. You will create your login details during the checkout process. We will also send you an email confirming your login details.

We estimate that the course will take about 4 hours to complete in total, plus an additional 30 minutes for the end of course test.

Once you have been awarded your certificate it is valid for life. The certificate does not expire or need renewing.

Brilliant course. As a busy ,working mum this course gave a chance to change my career but it also gave me a chance to study in my own free time. Very easy wording, education videos, important information you can't find online. The brilliant thing is that even after finishing the course you still can go back to your modules and view the videos again. The help from assistants is great. The minute I contacted them with question they always responded very quickly and professionally.

Monica Carter

Providing excellent customer service is essential to the long-term viability of every business. New Skills Academy - for me online Diploma in Customer Service course introduces the fundamental elements of customer service and explains how they can be applied in any organization. Following this, it describes how a business can develop its customer service program to the highest level.

This course also details the role of customer service in the hospitality industry, the retail industry and the public sector. These sections explain the elements of customer service that should be focused on in these sectors.

This Diploma course is ideal for business managers, business owners and entrepreneurs who wish to learn how to implement an effective customer service program in their organization. This course will also be of great interest to retail staff, hospitality workers and public servants who want to become more proficient at providing friendly and effective customer service.

Oksana Furmane

Hello people! This has been a great course for me. I have learned everything I will need to maintain my own and other people's gardens in the future. I just love the Garden design and maintenance course. Thank you so much.

Juliane Ramallo

The course was easy to find on the website, and plenty of information regarding course modules, outcomes and any frequently asked questions. There is plenty of choices for a range of courses, which made it harder for me to decide what course I wanted to pursue! The price of the courses are reasonable and doing it in your own time while in employment is a plus for myself. Trying to find time while in full time work is hard in itself, but having a good provider online it has opened the door for me to learn new things and expand my knowledge. I would definitely recommend to anyone who would want to learn online.

Sophie Mangano

This short course was actually very informative and interesting, and learned far more than what you can read on the internet. The modules are an excellent way to learn, as you can complete each module in your own time.

I feel as though I’ve learned a lot from this course and would highly recommend it to anyone interested in starting a career in alternative medicine or as a starter in your own business. This certificate can lead onto other courses in this field.

The customer service was excellent, quick and easy to apply online and even better, you can pay by PayPal.

Caroline Gray

Very well organised via Modules. It was extremely helpful. I learned a lot of new and interesting things.
I especially liked those modules with 'homework' at the end. It might be better if every module has some extra tasks for practice.

Darina Kostadinova

Duration:
4 hours

Access:
Lifetime Access

Approved by:
CPD

Learning Type:


Text based modules  Images 

Cost:
£50.00

0% Finance

Online Business Essentials (Lightning Skills Bundle) Certificate Course

Having an online presence is essential for every business, whether it’s an old, established company or a brand-new start-up. Nowadays, many businesses are starting to learn about getting online in an effective and useful way. By learning about online business, you can capitalise on the digital age and the ease of communication that the internet now offers to businesses and people all over the world.

Choosing the Online Business Essentials Certificate Course Bundle is a great first step to take in order to really get the most out of any business. If you’re a business owner, this kind of information can allow you to navigate online growth and help your business get a step up. On the other hand, if you’re simply a curious person or you work for a company, the great thing about online business is that it’s useful and necessary in every aspect of life nowadays.

Understanding the kinds of tools that exist online and how to use them can put you a step ahead. Keep reading to find out what you will learn in this course bundle, as well as the wide array of benefits that it will offer you.

You Will Learn:

  • How to create an online business and navigate the world of online businesses. Nowadays, online businesses really are a whole sector in and of themselves. Learning what it means to have an online business and what kinds of online businesses there are is a great place to start if you’re interested in bringing your venture online.
  • About many aspects of online businesses and specific functions that you can use to get the most out of them. There are so many complexities behind the online world, and this course bundle aims to show you how to use many of them and get the most out of any online experience.
  • About combining creative pursuits such as arts, crafts and photography with the online world and the idea of running a business online. There are many ways to market your business and sell creative products and services online. This course bundle aims to help you get started.

Benefits of Taking This Course:

  • You will have access to seven courses, each dedicated to giving you a comprehensive understanding of a different Online Business topic. By the end of this course bundle, you will be well-versed in several different areas of online business management and growth.
  • This course bundle is specifically organised to give you the best possible selection of Online Business courses. It is designed to help you with your online business skills and knowledge as quickly and efficiently as possible. There is no wasted time; you will learn the most important topics and move on with some valuable skills.
  • You will be able to develop the skills that you already have. This course bundle isn’t just useful for people who are totally new to the world of online business, it is also great for anyone who wants a refresher on their knowledge.
  • You will be able to improve your CV upon completion of this course bundle. This can help prove to potential employers that you not only have these skills but also that you are committed to learning.
Call

24/7 Customer Support

certificate

End of course certification

electronic

Compatible with all modern devices

forever

Lifetime access to your course

This is a bundle course, and contains the following courses:

Create an Online Business Course

Learning how to create an online business is absolutely essential for anybody looking to become the master of their destiny and start using their skills to grow something that is truly their own - whether you’re completely new to the concept of an online company or have started out and are looking to sharpen your skills.

This course provides a comprehensive guide to starting an online business by covering the key skills of choosing the type of company, deciding on an effective domain and company name and the most effective way to establish your company website. From the pros and cons of different company types of online businesses to how to avoid the most common errors that start-up online companies make, this course covers everything you need to know to create and maintain a highly successful online business!

You Will Learn

  • The different company structures available and how to choose the most effective one for your needs
  • The science of choosing an appropriate and memorable company name
  • How to choose, create and register your website domain name
  • The most effective strategy to create and maintain a popular and effective website

Benefits of Taking This Course

  • You will give your online company the best possible start
  • Your company will function successfully with the most appropriate structure
  • You will attract positive attention with an appropriate and popular company and domain name
  • You will establish a professional website and avoid crashes and dysfunctionality

How to Close More Sales Certificate Course

To make a sale, you need to build a rapport with a prospect, using the right techniques that will enable you to understand their problem and offer them an attractive solution. However, this is no easy task and you can expect to encounter objections along the way.

This course will provide you with an overview of the most common methods employed by salespeople to seal the deal.

You Will Learn:

  • Why you need to know your product and service inside out
  • Why you need to fully understand your prospect’s situation and problem
  • How to handle objections
  • How to use traditional sales techniques without appearing pushy or aggressive
  • How to use subtle methods that encourage a prospect to buy

Benefits of Taking This Course

  • If you work in sales, this course will improve your chances of closing deals.
  • If you negotiate with salespeople as part of your job, this course will help you understand the most common tactics and how you can use them to your advantage.
  • This course will teach you transferable negotiation skills, which are useful to anyone working in a role that entails persuading others.
  • If you have to write sales pitches, this course will help you produce persuasive documents that complement in-person discussions.

How to Earn Online Course

Earning a steady income in today’s economy can be very hard, depending on whether you have the right education, connections and support. Not everyone is able to do labour intensive work, let alone leave their homes. Some people look for alternative sources of income to add to their current earnings or offset costs for college or childcare. People who look into learning about how to earn online often benefit from the comfort of exploring passive sources and active sources of income, being able to determine work hours and being able to work from home.

In this course you will learn the difference between active and passive income sources, how to achieve either source of income and what trades are marketable. Next, you will learn about passive income sources such as blogging and vlogging. Finally, we will show you the benefits of earning online, steps you can take to get started and a variety of tips and advice for earning online through either source of income.

You Will Learn:

  • The difference between passive and active income sources
  • What skills are the most marketable
  • How blogging and vlogging can be used to bring in adequate amounts of passive income
  • Tips on how to earn both active and passive income and which websites to look into as a starting point

The Benefits of Taking This Course:

  • You will be able to learn how to earn money from home
  • Learning how passive income can be a great bonus to your active income earnings
  • The benefits of earning online and working as a freelancer

Introduction to Photography Course

Everywhere you look there is a photo of a person, landscape, animal, or product. Photography holds a very special place in history and continues to stay on top as a valued commodity, despite all the technological advancements. People who learn about photography benefit from gaining a new hobby, a new marketable skill and appreciation for their surroundings. Being able to take a decent photo can also boost your confidence and you can always gift your friends and family a wonderful scrapbook of memories.

In this course you will learn about the various aspects of taking a good photo, the different types of photography and the benefits of learning how to use a camera efficiently. Next, you will learn how to improve your photography skills and what areas to focus your attention on when attempting to take a good picture. Finally, we will review a few tips and advice in regards to perfecting your photography skills, the importance of practice and so on.

You Will Learn:

  • What makes a good photograph
  • The importance of photography as a whole
  • The various aspects of photography as an art
  • The different types of photography
  • The importance of experimenting and learning photography techniques
  • The benefits of taking good pictures

The Benefits of Taking This Course:

  • You will learn a new skill
  • Learning about photography can help you build confidence and improve self-esteem
  • You will be able to use your camera to its maximum potential
  • The many uses for photographs and the potential to make a career

Link Building for SEO Course

Learning about link building for SEO is absolutely essential for anyone looking to improve their search engine ranking and overall site and page engagement. Whether you’re just starting your online campaign or need a boost in traffic, link building is one of the most effective tools available.

This course provides a comprehensive guide to link building for SEO, including a full definition and background as well as the various organic and strategic link building methods to optimise your SEO. From how to find the ideal websites and connect with them, to practical link building strategies you can immediately apply, this course covers everything you need to know about link building for SEO!

You Will Learn

  • The full definition of and background to link building for SEO
  • The different link building options and how to choose the right one
  • How to optimise your link building through research and analysis
  • Practical link building strategies you can apply immediately

Benefits of Taking This Course

  • You will dramatically improve your page and site traffic
  • You will gain valuable interest and increase your customer base
  • You will increase sales and profit
  • You will establish a powerful and credible online reputation

Sales Funnels for Beginners Certificate Course

Customers sometimes buy a product immediately upon discovering it, but they often go through several stages between first becoming aware of a product and finalising the purchase. These stages that make up the buying journey are known as a sales funnel. In this course, you will learn about the structure of an online sales funnel and how marketers use them to persuade customers to spend their money.

You Will Learn:

  • The two reasons online businesses construct sales funnels
  • What a lead magnet is, and how it draws potential clients into a sales funnel
  • The four main stages of a typical sales funnel
  • How marketers use blogging and social media to drive traffic to their sales funnels
  • Why creating buyer personas can make a sales funnel more successful

Benefits of Taking This Course:

  • If you are in a marketing role, this course will help you put together more effective sales funnels
  • If you work in customer relationship management (CRM), you will benefit from understanding why customers make buying decisions
  • If you are responsible for maintaining a company web presence, this course will help you use social media and blogging to boost sales
  • If you are interested in consumer psychology, this course will help you recognise buying behaviour and how organisations build trust and loyalty
  • If you are a consumer, this course will help you understand how companies try to encourage you to buy from them

Selling Your Arts and Crafts Course

Making your own clothes, embroidery and other crafts are wonderful ways to save some money, explore new hobbies and find a way to express yourself. Being able to do what you love and make some income on top is always a nice bonus. People who learn how to sell their arts and crafts benefit from earning a side income, bettering their crafts and skills and gaining a sense of confidence and accomplishment too. Selling arts and crafts can be as complicated as any other business venture.

In this course you will learn about the types of online and offline options for selling your arts and crafts from the comfort of your home. Next, we will review the different types of online craft marketplaces and a few details on what they offer and are about. Finally, we review the benefits of selling your arts and crafts, what steps you can take to get started and a variety of extra tips and advice to help keep you on the right track and doing what you love for money.

You Will Learn:

  • The different ways to sell your arts and crafts
  • What websites to look into for starting your first online arts and crafts business
  • How to optimise your listings for better traffic and opportunities
  • The benefits of selling your artwork

The Benefits of Taking This Course:

  • You can learn how to sell the artwork and crafts you make
  • Determine how to better your craft for more attractive listings
  • You will build confidence and appreciation for the things you create
  • You can make a full-time income selling arts and crafts
ID: YDFT67YHJ
certificate

of achievement

This certificate is presented to

Your Name

NSA

For completing the

Online Business Essentials (Lightning Skills Bundle) Certificate

on 21st November 2021

Selena Hurford

Selena Hurford

Course Tutor

cpd

Daniel Morgan

Daniel Morgan

Head of Academy

Certificate Example

Anyone who has an interest in learning more about this subject matter is encouraged to take the course. There are no entry requirements to take the course.

The course is broken down into 0 individual modules. Each module takes between 20 and 90 minutes on average to study. Although you are free to spend as much or as little time as you feel necessary on each module, simply log in and out of the course at your convenience.

You can study the course any time you like. Simply log in and out of the web based course as often as you require. The course is compatible with all computers, tablet devices and smart phones so you can even study while on the move!

Once you have completed all 0 modules there is a multiple choice test. The questions will be on a range of topics found within the 0 modules. The test, like the course, is online and can be taken a time and location of your choosing.

The pass mark for the test is 70%.

If you don’t pass the test first time you will get further opportunities to take the test again after extra study. There are no limits to the number of times you can take the test. All test retakes are included within the price of the course.

Once you have completed your test you can log in to your account and download/print your certificate any time you need it. If you would prefer us to post you a certificate to a UK address, there will be an admin charge of £10 (certificates sent internationally may cost more).

You can either use your Visa, MasterCard, American Express, Solo cards or PayPal account to pay for the online course. Our site uses the latest SSL encryption to ensure your safety. All payments are handled securely by PayPal.

You can begin the course immediately after your payment has been received. You will create your login details during the checkout process. We will also send you an email confirming your login details.

We estimate that the course will take about 4 hours to complete in total, plus an additional 30 minutes for the end of course test.

Once you have been awarded your certificate it is valid for life. The certificate does not expire or need renewing.

Brilliant course. As a busy ,working mum this course gave a chance to change my career but it also gave me a chance to study in my own free time. Very easy wording, education videos, important information you can't find online. The brilliant thing is that even after finishing the course you still can go back to your modules and view the videos again. The help from assistants is great. The minute I contacted them with question they always responded very quickly and professionally.

Monica Carter

Providing excellent customer service is essential to the long-term viability of every business. New Skills Academy - for me online Diploma in Customer Service course introduces the fundamental elements of customer service and explains how they can be applied in any organization. Following this, it describes how a business can develop its customer service program to the highest level.

This course also details the role of customer service in the hospitality industry, the retail industry and the public sector. These sections explain the elements of customer service that should be focused on in these sectors.

This Diploma course is ideal for business managers, business owners and entrepreneurs who wish to learn how to implement an effective customer service program in their organization. This course will also be of great interest to retail staff, hospitality workers and public servants who want to become more proficient at providing friendly and effective customer service.

Oksana Furmane

Hello people! This has been a great course for me. I have learned everything I will need to maintain my own and other people's gardens in the future. I just love the Garden design and maintenance course. Thank you so much.

Juliane Ramallo

The course was easy to find on the website, and plenty of information regarding course modules, outcomes and any frequently asked questions. There is plenty of choices for a range of courses, which made it harder for me to decide what course I wanted to pursue! The price of the courses are reasonable and doing it in your own time while in employment is a plus for myself. Trying to find time while in full time work is hard in itself, but having a good provider online it has opened the door for me to learn new things and expand my knowledge. I would definitely recommend to anyone who would want to learn online.

Sophie Mangano

This short course was actually very informative and interesting, and learned far more than what you can read on the internet. The modules are an excellent way to learn, as you can complete each module in your own time.

I feel as though I’ve learned a lot from this course and would highly recommend it to anyone interested in starting a career in alternative medicine or as a starter in your own business. This certificate can lead onto other courses in this field.

The customer service was excellent, quick and easy to apply online and even better, you can pay by PayPal.

Caroline Gray

Very well organised via Modules. It was extremely helpful. I learned a lot of new and interesting things.
I especially liked those modules with 'homework' at the end. It might be better if every module has some extra tasks for practice.

Darina Kostadinova

https://uk.trustpilot.com/review/newskillsacademy.co.uk
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