Staff Retention Techniques Certificate

Staff Retention Techniques Certificate Course

Staff retention is a growing concern, but by having a proper staff retention strategy in place you’ll be able to keep your top employees. Recruiting and training a new employee is time-consuming and costs a great deal of revenue – it’s much more beneficial to the business to keep current employees satisfied in their job.

Understanding your employees and having proper retention strategies in place is key to retaining employees long-term.

This course on staff retention will look at the four main trends that contribute to employees leaving their jobs, including compensation and benefits, career growth, flexible working schedules, and training and development, and how you can create a strategy to improve these areas and retain your employees.

You Will Learn:

  • What the main factors are that lead to employees leaving their jobs and what you can do to prevent this.
  • How to come up with a competitive compensations and benefits plan.
  • How to encourage career advancement and growth opportunities in your company.
  • The benefits of flexible working, both to the employer and employee.
  • How to implement various training and development techniques and the benefits of encouraging training in the workplace.

Benefits of Taking This Course:

  • You will learn what drives employees to leave and with this knowledge be able to implement preventative measures.
  • You will learn how implementing employee retention programmes can help reduce unnecessary turnover costs.
  • You will gain insight into retaining a positive and motivated body of staff.
  • You will learn the benefits that retaining your staff can bring to your business.
  • Your knowledge will allow you to formulate an effective retention plan that works for your employees and business.

This course includes

24/7 Student Support

End of course certification

Lifetime access to your course

Compatible with modern devices

PLUS - Access to the exclusive New Skills Academy Study Group!
ID: YDFT67YHJ
certificate

of achievement

This certificate is presented to

Your Name

NSA

For completing the

Staff Retention Techniques Certificate

on 21st November 2026

Selena Hurford

Selena Hurford

Course Tutor

cpd

Daniel Morgan

Daniel Morgan

Head of Academy

Certificate Example

Anyone who has an interest in learning more about this subject matter is encouraged to take the course. There are no entry requirements to take the course.

The course is broken down into 5 individual modules. Each module takes between 20 and 90 minutes on average to study. Although you are free to spend as much or as little time as you feel necessary on each module, simply log in and out of the course at your convenience.

You can study the course any time you like. Simply log in and out of the web based course as often as you require. The course is compatible with all computers, tablet devices and smart phones so you can even study while on the move!

Once you have completed all 5 modules there is a multiple choice test. The questions will be on a range of topics found within the 5 modules. The test, like the course, is online and can be taken a time and location of your choosing.

The pass mark for the test is 70%.

If you don’t pass the test first time you will get further opportunities to take the test again after extra study. There are no limits to the number of times you can take the test. All test retakes are included within the price of the course.

You can either use your Visa, MasterCard, American Express, Solo cards or PayPal account to pay for the online course. Our site uses the latest SSL encryption to ensure your safety. All payments are handled securely by PayPal.

You can begin the course immediately after your payment has been received. You will create your login details during the checkout process. We will also send you an email confirming your login details.

We estimate that the course will take about 3 hours to complete in total, plus an additional 30 minutes for the end of course test.

Once you have been awarded your certificate it is valid for life. The certificate does not expire or need renewing.

I am a hands-on learner, nothing goes in when I am bored blasted. This course was fantastic, the material for each module is provided in writing, which can be printed and read wherever you are in in your own time, all devices compatible and a short video showing how to do it using Excel.

You can re-visit each module however many times you want, even after completing the exam. The exam is totally content driven (what they teach is what they ask).
This is a great site to learn and I will be recommending it to everyone, Do a course…

Paul Byrne

This was the first online course I’ve funded myself and I was apprehensive as you don’t really know what you’re going to get!

However, I’m happy to report that this course has given me a really good grounding in Child Psychology and has whet my appetite to pursue some of the content in more detail under my own steam.

When I had questions, the Support Team’s responses were lightning fast and reassuring and for the fee paid and the experience I’ve had this has been great value for money and a firm foundation on which to build in the future.

Thank you New Skills Academy!

Tom Shires

Thoroughly enjoying this course. It's great that I can study at my own pace with no time restrictions so I can do a little or a lot each time depending on what time I have available.

So much useful information I will be able to apply not only to landscaping specifically but also to business in general & day to day gardening both personally & professionally.

The chapters are easy to follow, the estimated time helps schedule your time appropriately & the questions at the end of each chapter make sure you have understood correctly.

Highly recommended!

Lauren Spice

Very easy to follow modules with brilliant work sheets to check what you have just learnt. Highly recommended.

Harriet Chandler

I am over the moon with my experience in completing my first online course with New Skills Academy. I found the whole process quick and efficient and the site very easy to navigate. I found it helpful to complete short tests at the end of each module as I feel this help to review the information I have read and confirm that I understood it and could retain the information as well. I found the course to be very well written and the information provided to be interesting and relevant to the course and the final test to be efficient in recapping everything I had learnt throughout the course. I completely the course quite quickly as was able to study using my iPhone as the course was iOS compatible which I found to be the best way of accessing the course, information and tests. I'm thrilled that I passed my first course and can't wait to get started on the next one. Thank you for such a positive and rewarding experience.

Lisa Simmons

Would recommend the course to anyone! Considering estate agency as a career gives a clear insight into the role and regulation and was easy to digest. I was able to easily fit this in with my busy work schedule. I was able to complete this course in less than a month which I originally expected to take a lot longer. The course material is really helpful and the assignments help you to identify if you have a clear understanding of what you have read and usually don't take too long to complete. I am now looking into doing a more advance course in estate agency and looking for a trainee position in my local area.

Samantha Giles

Duration:
3 hours

Access:
Lifetime Access

Approved by:
CPD

Learning Type:


Text based modules  Images  Video learning 

Cost:
$120.00

Staff Retention Techniques Certificate Course

Staff retention is a growing concern, but by having a proper staff retention strategy in place you’ll be able to keep your top employees. Recruiting and training a new employee is time-consuming and costs a great deal of revenue – it’s much more beneficial to the business to keep current employees satisfied in their job.

Understanding your employees and having proper retention strategies in place is key to retaining employees long-term.

This course on staff retention will look at the four main trends that contribute to employees leaving their jobs, including compensation and benefits, career growth, flexible working schedules, and training and development, and how you can create a strategy to improve these areas and retain your employees.

You Will Learn:

  • What the main factors are that lead to employees leaving their jobs and what you can do to prevent this.
  • How to come up with a competitive compensations and benefits plan.
  • How to encourage career advancement and growth opportunities in your company.
  • The benefits of flexible working, both to the employer and employee.
  • How to implement various training and development techniques and the benefits of encouraging training in the workplace.

Benefits of Taking This Course:

  • You will learn what drives employees to leave and with this knowledge be able to implement preventative measures.
  • You will learn how implementing employee retention programmes can help reduce unnecessary turnover costs.
  • You will gain insight into retaining a positive and motivated body of staff.
  • You will learn the benefits that retaining your staff can bring to your business.
  • Your knowledge will allow you to formulate an effective retention plan that works for your employees and business.

This course includes

24/7 Student Support

End of course certification

Lifetime access to your course

Compatible with modern devices

PLUS - Access to the exclusive New Skills Academy Study Group!
ID: YDFT67YHJ
certificate

of achievement

This certificate is presented to

Your Name

NSA

For completing the

Staff Retention Techniques Certificate

on 21st November 2026

Selena Hurford

Selena Hurford

Course Tutor

cpd

Daniel Morgan

Daniel Morgan

Head of Academy

Certificate Example

Anyone who has an interest in learning more about this subject matter is encouraged to take the course. There are no entry requirements to take the course.

The course is broken down into 5 individual modules. Each module takes between 20 and 90 minutes on average to study. Although you are free to spend as much or as little time as you feel necessary on each module, simply log in and out of the course at your convenience.

You can study the course any time you like. Simply log in and out of the web based course as often as you require. The course is compatible with all computers, tablet devices and smart phones so you can even study while on the move!

Once you have completed all 5 modules there is a multiple choice test. The questions will be on a range of topics found within the 5 modules. The test, like the course, is online and can be taken a time and location of your choosing.

The pass mark for the test is 70%.

If you don’t pass the test first time you will get further opportunities to take the test again after extra study. There are no limits to the number of times you can take the test. All test retakes are included within the price of the course.

You can either use your Visa, MasterCard, American Express, Solo cards or PayPal account to pay for the online course. Our site uses the latest SSL encryption to ensure your safety. All payments are handled securely by PayPal.

You can begin the course immediately after your payment has been received. You will create your login details during the checkout process. We will also send you an email confirming your login details.

We estimate that the course will take about 3 hours to complete in total, plus an additional 30 minutes for the end of course test.

Once you have been awarded your certificate it is valid for life. The certificate does not expire or need renewing.

I am a hands-on learner, nothing goes in when I am bored blasted. This course was fantastic, the material for each module is provided in writing, which can be printed and read wherever you are in in your own time, all devices compatible and a short video showing how to do it using Excel.

You can re-visit each module however many times you want, even after completing the exam. The exam is totally content driven (what they teach is what they ask).
This is a great site to learn and I will be recommending it to everyone, Do a course…

Paul Byrne

This was the first online course I’ve funded myself and I was apprehensive as you don’t really know what you’re going to get!

However, I’m happy to report that this course has given me a really good grounding in Child Psychology and has whet my appetite to pursue some of the content in more detail under my own steam.

When I had questions, the Support Team’s responses were lightning fast and reassuring and for the fee paid and the experience I’ve had this has been great value for money and a firm foundation on which to build in the future.

Thank you New Skills Academy!

Tom Shires

Thoroughly enjoying this course. It's great that I can study at my own pace with no time restrictions so I can do a little or a lot each time depending on what time I have available.

So much useful information I will be able to apply not only to landscaping specifically but also to business in general & day to day gardening both personally & professionally.

The chapters are easy to follow, the estimated time helps schedule your time appropriately & the questions at the end of each chapter make sure you have understood correctly.

Highly recommended!

Lauren Spice

Very easy to follow modules with brilliant work sheets to check what you have just learnt. Highly recommended.

Harriet Chandler

I am over the moon with my experience in completing my first online course with New Skills Academy. I found the whole process quick and efficient and the site very easy to navigate. I found it helpful to complete short tests at the end of each module as I feel this help to review the information I have read and confirm that I understood it and could retain the information as well. I found the course to be very well written and the information provided to be interesting and relevant to the course and the final test to be efficient in recapping everything I had learnt throughout the course. I completely the course quite quickly as was able to study using my iPhone as the course was iOS compatible which I found to be the best way of accessing the course, information and tests. I'm thrilled that I passed my first course and can't wait to get started on the next one. Thank you for such a positive and rewarding experience.

Lisa Simmons

Would recommend the course to anyone! Considering estate agency as a career gives a clear insight into the role and regulation and was easy to digest. I was able to easily fit this in with my busy work schedule. I was able to complete this course in less than a month which I originally expected to take a lot longer. The course material is really helpful and the assignments help you to identify if you have a clear understanding of what you have read and usually don't take too long to complete. I am now looking into doing a more advance course in estate agency and looking for a trainee position in my local area.

Samantha Giles

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