Staff Retention Techniques Certificate

Staff Retention Techniques Certificate Course

Staff retention is a growing concern, but by having a proper staff retention strategy in place you’ll be able to keep your top employees. Recruiting and training a new employee is time-consuming and costs a great deal of revenue – it’s much more beneficial to the business to keep current employees satisfied in their job.

Understanding your employees and having proper retention strategies in place is key to retaining employees long-term.

This course on staff retention will look at the four main trends that contribute to employees leaving their jobs, including compensation and benefits, career growth, flexible working schedules, and training and development, and how you can create a strategy to improve these areas and retain your employees.

You Will Learn:

  • What the main factors are that lead to employees leaving their jobs and what you can do to prevent this.
  • How to come up with a competitive compensations and benefits plan.
  • How to encourage career advancement and growth opportunities in your company.
  • The benefits of flexible working, both to the employer and employee.
  • How to implement various training and development techniques and the benefits of encouraging training in the workplace.

Benefits of Taking This Course:

  • You will learn what drives employees to leave and with this knowledge be able to implement preventative measures.
  • You will learn how implementing employee retention programmes can help reduce unnecessary turnover costs.
  • You will gain insight into retaining a positive and motivated body of staff.
  • You will learn the benefits that retaining your staff can bring to your business.
  • Your knowledge will allow you to formulate an effective retention plan that works for your employees and business.

This course includes

24/7 Student Support

End of course certification

Lifetime access to your course

PLUS - Access to the exclusive New Skills Academy Study Group!
ID: YDFT67YHJ
certificate

of achievement

This certificate is presented to

Your Name

NSA

For completing the

Staff Retention Techniques Certificate

on 21st November 2026

Selena Hurford

Selena Hurford

Course Tutor

cpd

Daniel Morgan

Daniel Morgan

Head of Academy

Certificate Example

Anyone who has an interest in learning more about this subject matter is encouraged to take the course. There are no entry requirements to take the course.

The course is broken down into 5 individual modules. Each module takes between 20 and 90 minutes on average to study. Although you are free to spend as much or as little time as you feel necessary on each module, simply log in and out of the course at your convenience.

You can study the course any time you like. Simply log in and out of the web based course as often as you require. The course is compatible with all computers, tablet devices and smart phones so you can even study while on the move!

Once you have completed all 5 modules there is a multiple choice test. The questions will be on a range of topics found within the 5 modules. The test, like the course, is online and can be taken a time and location of your choosing.

The pass mark for the test is 70%.

If you don’t pass the test first time you will get further opportunities to take the test again after extra study. There are no limits to the number of times you can take the test. All test retakes are included within the price of the course.

You can either use your Visa, MasterCard, American Express, Solo cards or PayPal account to pay for the online course. Our site uses the latest SSL encryption to ensure your safety. All payments are handled securely by PayPal.

You can begin the course immediately after your payment has been received. You will create your login details during the checkout process. We will also send you an email confirming your login details.

We estimate that the course will take about 3 hours to complete in total, plus an additional 30 minutes for the end of course test.

Once you have been awarded your certificate it is valid for life. The certificate does not expire or need renewing.

Great course. Easily readable online, no jargon and had up to date information and illustrations as well as the sources that were used within the modules. Most modules had an assessment at the end where you could check your own knowledge - this was a great add on to ensure you are up to speed. The exam was easily laid out great with no tricky to read questions. The completion certificate was easily accessible on completion and you are given your grade immediately after the exam - it even gives you the option to see your incorrect answers so you can review them in your own leisure. All of the modules are printable so you can ready back as often as you like. Not only this, but throughout the whole course, you have the ability to email representatives of the course who will answer any questions you may have and they are very prompt with their responses. I was overall very happy with this course and will definitely keep New Skills Academy in mind when taking future course. Thank you!

Gemma Johnston

Love this course!! Everything included is so helpful, from the basics straight through to setting up your own salon.

Being a mother and working full time I was able to work at my own pace.

Would definitely recommend!!

Sade Aubrey

My dream has come true. Eventually I found this online course after searching for years in my area where none of the colleges provided it and it is necessary to get my dream job.

I got an incredible discount and what I like the best I got a lifetime access to the course, so there is no rush and I can revisit any time to revise as well.

Excellent support and immediate response to emails, I am very pleased. The course material is written in an easily understandable way, no hidden fees and mobile friendly so I can learn anywhere.

Zsuzsanna Horak

At age 44, I took a notion to start a new career, so I booked a Travel & Tourism online course with New Skills Academy.

I was actually pretty nervous when I looked at the modules as it’s been years since I studied!

I was pleasantly surprised at how well the course flowed and how uncomplicated it was. The presentation of the course was easy to read and understand.

When I got to the final test, I was nervous, but had no need to be. It was a general test of knowledge and I passed with 70%. I feel proud!

Angela Wilson

An amazing opportunity to improve my skills and easy to access. I really enjoyed the course! I think it s an excellent way to learn and improve yourself.

Thanks to this amazing course my self-esteem is growing up and I feel capable to start a new job and a new life. Constantly I am studying and I hope to be successful in the future.

Grazia Marino

This online course gave me the opportunity to plan my study time around the rest of my day, instead of the other way around. I was able to study and work when I was at my peak energy, whether that’s early morning or late at night.

The course material was always accessible online, so there was no need to schedule special trips to a library either. It makes a good option for everyone who needs to keep the balance between their work and family commitments.

Simple and understandable language. I really recommend to anyone who would like to improve qualifications.

Urszula Jakobczak

Duration:
3 hours

Access:
Lifetime Access

Approved by:
CPD

Learning Type:


Text based modules  Images  Video learning 

Cost:
$120.00

Staff Retention Techniques Certificate Course

Staff retention is a growing concern, but by having a proper staff retention strategy in place you’ll be able to keep your top employees. Recruiting and training a new employee is time-consuming and costs a great deal of revenue – it’s much more beneficial to the business to keep current employees satisfied in their job.

Understanding your employees and having proper retention strategies in place is key to retaining employees long-term.

This course on staff retention will look at the four main trends that contribute to employees leaving their jobs, including compensation and benefits, career growth, flexible working schedules, and training and development, and how you can create a strategy to improve these areas and retain your employees.

You Will Learn:

  • What the main factors are that lead to employees leaving their jobs and what you can do to prevent this.
  • How to come up with a competitive compensations and benefits plan.
  • How to encourage career advancement and growth opportunities in your company.
  • The benefits of flexible working, both to the employer and employee.
  • How to implement various training and development techniques and the benefits of encouraging training in the workplace.

Benefits of Taking This Course:

  • You will learn what drives employees to leave and with this knowledge be able to implement preventative measures.
  • You will learn how implementing employee retention programmes can help reduce unnecessary turnover costs.
  • You will gain insight into retaining a positive and motivated body of staff.
  • You will learn the benefits that retaining your staff can bring to your business.
  • Your knowledge will allow you to formulate an effective retention plan that works for your employees and business.

This course includes

24/7 Student Support

End of course certification

Lifetime access to your course

PLUS - Access to the exclusive New Skills Academy Study Group!
ID: YDFT67YHJ
certificate

of achievement

This certificate is presented to

Your Name

NSA

For completing the

Staff Retention Techniques Certificate

on 21st November 2026

Selena Hurford

Selena Hurford

Course Tutor

cpd

Daniel Morgan

Daniel Morgan

Head of Academy

Certificate Example

Anyone who has an interest in learning more about this subject matter is encouraged to take the course. There are no entry requirements to take the course.

The course is broken down into 5 individual modules. Each module takes between 20 and 90 minutes on average to study. Although you are free to spend as much or as little time as you feel necessary on each module, simply log in and out of the course at your convenience.

You can study the course any time you like. Simply log in and out of the web based course as often as you require. The course is compatible with all computers, tablet devices and smart phones so you can even study while on the move!

Once you have completed all 5 modules there is a multiple choice test. The questions will be on a range of topics found within the 5 modules. The test, like the course, is online and can be taken a time and location of your choosing.

The pass mark for the test is 70%.

If you don’t pass the test first time you will get further opportunities to take the test again after extra study. There are no limits to the number of times you can take the test. All test retakes are included within the price of the course.

You can either use your Visa, MasterCard, American Express, Solo cards or PayPal account to pay for the online course. Our site uses the latest SSL encryption to ensure your safety. All payments are handled securely by PayPal.

You can begin the course immediately after your payment has been received. You will create your login details during the checkout process. We will also send you an email confirming your login details.

We estimate that the course will take about 3 hours to complete in total, plus an additional 30 minutes for the end of course test.

Once you have been awarded your certificate it is valid for life. The certificate does not expire or need renewing.

Great course. Easily readable online, no jargon and had up to date information and illustrations as well as the sources that were used within the modules. Most modules had an assessment at the end where you could check your own knowledge - this was a great add on to ensure you are up to speed. The exam was easily laid out great with no tricky to read questions. The completion certificate was easily accessible on completion and you are given your grade immediately after the exam - it even gives you the option to see your incorrect answers so you can review them in your own leisure. All of the modules are printable so you can ready back as often as you like. Not only this, but throughout the whole course, you have the ability to email representatives of the course who will answer any questions you may have and they are very prompt with their responses. I was overall very happy with this course and will definitely keep New Skills Academy in mind when taking future course. Thank you!

Gemma Johnston

Love this course!! Everything included is so helpful, from the basics straight through to setting up your own salon.

Being a mother and working full time I was able to work at my own pace.

Would definitely recommend!!

Sade Aubrey

My dream has come true. Eventually I found this online course after searching for years in my area where none of the colleges provided it and it is necessary to get my dream job.

I got an incredible discount and what I like the best I got a lifetime access to the course, so there is no rush and I can revisit any time to revise as well.

Excellent support and immediate response to emails, I am very pleased. The course material is written in an easily understandable way, no hidden fees and mobile friendly so I can learn anywhere.

Zsuzsanna Horak

At age 44, I took a notion to start a new career, so I booked a Travel & Tourism online course with New Skills Academy.

I was actually pretty nervous when I looked at the modules as it’s been years since I studied!

I was pleasantly surprised at how well the course flowed and how uncomplicated it was. The presentation of the course was easy to read and understand.

When I got to the final test, I was nervous, but had no need to be. It was a general test of knowledge and I passed with 70%. I feel proud!

Angela Wilson

An amazing opportunity to improve my skills and easy to access. I really enjoyed the course! I think it s an excellent way to learn and improve yourself.

Thanks to this amazing course my self-esteem is growing up and I feel capable to start a new job and a new life. Constantly I am studying and I hope to be successful in the future.

Grazia Marino

This online course gave me the opportunity to plan my study time around the rest of my day, instead of the other way around. I was able to study and work when I was at my peak energy, whether that’s early morning or late at night.

The course material was always accessible online, so there was no need to schedule special trips to a library either. It makes a good option for everyone who needs to keep the balance between their work and family commitments.

Simple and understandable language. I really recommend to anyone who would like to improve qualifications.

Urszula Jakobczak

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