How to Write Better Emails Certificate

How to Write Better Emails Certificate Course

In today’s fast-paced, information-centric society, there is no escaping email. Close to 3.8 billion people across the globe use email on a daily basis for everything from keeping in touch with friends and family to ensuring that their business runs smoothly. Unfortunately, despite the prevalence of this technology, not many people know how to write emails that deliver information clearly, concisely or in a manner that can be easily understood or addressed.

This course goes into detail about the strategies and techniques you can employ to write better emails. We begin by setting out in detail the best way you can ensure that your message is read and comes across clearly to your recipient. Next, we move on to discussing ways to ensure your email stands out in the recipient’s inbox, by giving you information you can use to create subject lines that attract attention. We then move on to discussing the body of the email, letting you know the best way to structure your content. Finally, we caution you on a few common annoyances many people experience when receiving email, to help you avoid them.

You Will Learn:

  • Why proper spelling and grammar should be favoured over emoji and text-speak
  • How to create a subject line that is going to get the recipient’s attention
  • How to focus on the body of the email to ensure your message goes across well
  • Why brevity is a crucial skill to learn when drafting emails
  • The “deadly sins” of email writing

Benefits of Taking This Course:

  • Learning how to write effective emails that communicate your message clearly
  • Understanding the steps involved in cultivating an appropriate subject line
  • Understanding why you need to focus on being concise and clear in all forms of communication
  • Learning how to use your email client’s signature feature properly
  • Understanding what not to do when reviewing, writing and responding to emails

This course includes

24/7 Student Support

End of course certification

Lifetime access to your course

Compatible with modern devices

PLUS - Access to the exclusive New Skills Academy Study Group!
ID: YDFT67YHJ
certificate

of achievement

This certificate is presented to

Your Name

NSA

For completing the

How to Write Better Emails Certificate

on 21st November 2026

Selena Hurford

Selena Hurford

Course Tutor

cpd

Daniel Morgan

Daniel Morgan

Head of Academy

Certificate Example

Anyone who has an interest in learning more about this subject matter is encouraged to take the course. There are no entry requirements to take the course.

The course is broken down into 1 individual modules. Each module takes between 20 and 90 minutes on average to study. Although you are free to spend as much or as little time as you feel necessary on each module, simply log in and out of the course at your convenience.

You can study the course any time you like. Simply log in and out of the web based course as often as you require. The course is compatible with all computers, tablet devices and smart phones so you can even study while on the move!

Once you have completed all 1 modules there is a multiple choice test. The questions will be on a range of topics found within the 1 modules. The test, like the course, is online and can be taken a time and location of your choosing.

The pass mark for the test is 70%.

If you don’t pass the test first time you will get further opportunities to take the test again after extra study. There are no limits to the number of times you can take the test. All test retakes are included within the price of the course.

You can either use your Visa, MasterCard, American Express, Solo cards or PayPal account to pay for the online course. Our site uses the latest SSL encryption to ensure your safety. All payments are handled securely by PayPal.

You can begin the course immediately after your payment has been received. You will create your login details during the checkout process. We will also send you an email confirming your login details.

We estimate that the course will take about 0.75 hours to complete in total, plus an additional 30 minutes for the end of course test.

Once you have been awarded your certificate it is valid for life. The certificate does not expire or need renewing.

Fantastic course with great instruction and demonstrations.

I can already feel the benefit of this course whilst at work through improved efficiency and the handy tips I have picked up.

I have been using Excel for years now and I really regret not seeking some tuition sooner as I have learnt so many simple but useful things that can really make a difference straight away.

Very pleased with this provider and looking forward to the advanced level and possibly further courses in the future.

I would highly recommend this to anyone wishing to enhance their current knowledge or as a refresher.

Jordan Price

I can honestly say that I have truly enjoyed learning about Microsoft Excel.
The step by step modules (36 of them!), breaking down each part of Excel was easy to understand and absorb. The explanations of each stage was handy for notes as well. The videos were helpful for directions and practise. The worksheets were helpful to put learning into action.
The test at the end was very good in covering many aspects of Excel, however I would have liked to know what I did not get correct. This would have been helpful.
However, I would gladly use a New Skills Academy course again.

Emma Mills

A great course to reinforce the knowledge I have gained through on-the-job experience. Now I have the confidence in my experience to apply for better jobs to utilise my newly learned skills. Being able to complete the course at my own speed and when convenient was great and suited my situation. Also being able to review the modules as I was progressing really helped it sink in thoroughly. I would strongly recommend this course to anyone who has an interest in HR, any section of the arena, either to learn, to brush up on existing knowledge or like me, to be able to prove that I know the basics of the HR function.

Jo Kesbey

I've completed the course and have started to prepare myself as a mobile nail technician.

The online course was easy to understand and the videos were a good way to practice step by step.

Many thanks

Fiona Lobley

I have always had an interest in property and estate management. I was unsure how to get my career started in this field without any experience or qualifications in that area. Also, having three children and a full time job limits my ability to attend to college courses. The online system they have at "New Skills Academy" is so straight forward and easy to use. I'm really enjoying learning and expanding my knowledge at my own pace and in my own time. Getting started was so straightforward, I even read over material during swimming lessons and the school run. I'm already looking for the next course to start!

Kayley Jones

This course was easy to read. I could take as long as I needed and go at my own pace and I was surprised to find that this was an accredited course recognised by my employer. It does what it says on the tin.

I would recommend to anybody wanting to gain knowledge in this area, to add to your education section on your CV or even just for fun! The certificate now looks nice in my achievements folder.

I would most definitely enrol in this way of learning again when I am ready to learn another new subject.

Stacey Cowan

Duration:
0.75 hours

Access:
Lifetime Access

Approved by:
CPD

Learning Type:


Text based modules  Images  Video learning 

Cost:
$25.00

How to Write Better Emails Certificate Course

In today’s fast-paced, information-centric society, there is no escaping email. Close to 3.8 billion people across the globe use email on a daily basis for everything from keeping in touch with friends and family to ensuring that their business runs smoothly. Unfortunately, despite the prevalence of this technology, not many people know how to write emails that deliver information clearly, concisely or in a manner that can be easily understood or addressed.

This course goes into detail about the strategies and techniques you can employ to write better emails. We begin by setting out in detail the best way you can ensure that your message is read and comes across clearly to your recipient. Next, we move on to discussing ways to ensure your email stands out in the recipient’s inbox, by giving you information you can use to create subject lines that attract attention. We then move on to discussing the body of the email, letting you know the best way to structure your content. Finally, we caution you on a few common annoyances many people experience when receiving email, to help you avoid them.

You Will Learn:

  • Why proper spelling and grammar should be favoured over emoji and text-speak
  • How to create a subject line that is going to get the recipient’s attention
  • How to focus on the body of the email to ensure your message goes across well
  • Why brevity is a crucial skill to learn when drafting emails
  • The “deadly sins” of email writing

Benefits of Taking This Course:

  • Learning how to write effective emails that communicate your message clearly
  • Understanding the steps involved in cultivating an appropriate subject line
  • Understanding why you need to focus on being concise and clear in all forms of communication
  • Learning how to use your email client’s signature feature properly
  • Understanding what not to do when reviewing, writing and responding to emails

This course includes

24/7 Student Support

End of course certification

Lifetime access to your course

Compatible with modern devices

PLUS - Access to the exclusive New Skills Academy Study Group!
ID: YDFT67YHJ
certificate

of achievement

This certificate is presented to

Your Name

NSA

For completing the

How to Write Better Emails Certificate

on 21st November 2026

Selena Hurford

Selena Hurford

Course Tutor

cpd

Daniel Morgan

Daniel Morgan

Head of Academy

Certificate Example

Anyone who has an interest in learning more about this subject matter is encouraged to take the course. There are no entry requirements to take the course.

The course is broken down into 1 individual modules. Each module takes between 20 and 90 minutes on average to study. Although you are free to spend as much or as little time as you feel necessary on each module, simply log in and out of the course at your convenience.

You can study the course any time you like. Simply log in and out of the web based course as often as you require. The course is compatible with all computers, tablet devices and smart phones so you can even study while on the move!

Once you have completed all 1 modules there is a multiple choice test. The questions will be on a range of topics found within the 1 modules. The test, like the course, is online and can be taken a time and location of your choosing.

The pass mark for the test is 70%.

If you don’t pass the test first time you will get further opportunities to take the test again after extra study. There are no limits to the number of times you can take the test. All test retakes are included within the price of the course.

You can either use your Visa, MasterCard, American Express, Solo cards or PayPal account to pay for the online course. Our site uses the latest SSL encryption to ensure your safety. All payments are handled securely by PayPal.

You can begin the course immediately after your payment has been received. You will create your login details during the checkout process. We will also send you an email confirming your login details.

We estimate that the course will take about 0.75 hours to complete in total, plus an additional 30 minutes for the end of course test.

Once you have been awarded your certificate it is valid for life. The certificate does not expire or need renewing.

Fantastic course with great instruction and demonstrations.

I can already feel the benefit of this course whilst at work through improved efficiency and the handy tips I have picked up.

I have been using Excel for years now and I really regret not seeking some tuition sooner as I have learnt so many simple but useful things that can really make a difference straight away.

Very pleased with this provider and looking forward to the advanced level and possibly further courses in the future.

I would highly recommend this to anyone wishing to enhance their current knowledge or as a refresher.

Jordan Price

I can honestly say that I have truly enjoyed learning about Microsoft Excel.
The step by step modules (36 of them!), breaking down each part of Excel was easy to understand and absorb. The explanations of each stage was handy for notes as well. The videos were helpful for directions and practise. The worksheets were helpful to put learning into action.
The test at the end was very good in covering many aspects of Excel, however I would have liked to know what I did not get correct. This would have been helpful.
However, I would gladly use a New Skills Academy course again.

Emma Mills

A great course to reinforce the knowledge I have gained through on-the-job experience. Now I have the confidence in my experience to apply for better jobs to utilise my newly learned skills. Being able to complete the course at my own speed and when convenient was great and suited my situation. Also being able to review the modules as I was progressing really helped it sink in thoroughly. I would strongly recommend this course to anyone who has an interest in HR, any section of the arena, either to learn, to brush up on existing knowledge or like me, to be able to prove that I know the basics of the HR function.

Jo Kesbey

I've completed the course and have started to prepare myself as a mobile nail technician.

The online course was easy to understand and the videos were a good way to practice step by step.

Many thanks

Fiona Lobley

I have always had an interest in property and estate management. I was unsure how to get my career started in this field without any experience or qualifications in that area. Also, having three children and a full time job limits my ability to attend to college courses. The online system they have at "New Skills Academy" is so straight forward and easy to use. I'm really enjoying learning and expanding my knowledge at my own pace and in my own time. Getting started was so straightforward, I even read over material during swimming lessons and the school run. I'm already looking for the next course to start!

Kayley Jones

This course was easy to read. I could take as long as I needed and go at my own pace and I was surprised to find that this was an accredited course recognised by my employer. It does what it says on the tin.

I would recommend to anybody wanting to gain knowledge in this area, to add to your education section on your CV or even just for fun! The certificate now looks nice in my achievements folder.

I would most definitely enrol in this way of learning again when I am ready to learn another new subject.

Stacey Cowan

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