Achieving Sales on the Telephone Certification
Why you should study with us
Achieving Sales on the Telephone Certification
The Achieving Sales on the Telephone course will teach you the skills and give you the tools you need to succeed in any telesales position. This training course is filled with information about how you can take your basic telephone skills and enhance them to push yourself forward in a telephone sales career. Making sales via telephone is a challenge for most, but this course teaches students tried and true techniques for telephone sales.
You will get a full introduction to the world of telephone sales, and as you work through the course, you will not only receive information about telesales in general, you will also obtain the skills and information to succeed in your chosen field and enhance your earning capabilities.
Introduction to the Achieving Sales on the Telephone Course
This online training course gives you the advantage of being able to study on your own time, and at your own pace. You can continue to work whilst taking the course, and when finishing, you will have the certification you need to succeed in the telephone sales industry. You can access this course from any device with internet access, and you will also have full online support as you study.
The course is also broken up into easy to digest modules, which help to make it easy to manage, even for those who have only a short time each day or week to study. Upon completing this course, you will take a multiple choice test. When passing the test, you will receive your certification in Achieving Sales on the Telephone, which you can use to accelerate your career. You can download and print your certification, or you can have the certification posted to you for a small fee.
What You Will Learn
When you take the Achieving Sales on the Telephone course, you will receive a full overview of working in telephone sales. This course includes:
- An introduction to telesales.
- Information about the skills a successful telephone sales person requires for success.
- A look at what makes people buy something, and how you can use these motivations to your advantage.
- How to communicate with people effectively.
- An introduction to neurolinguistic programming, and how to learn to use it naturally.
- How to use call script samples, and how to personalise them to your style.
- Information on learning about the products and services you sell, and how to effectively present these to potential customers.
- How to build trust with a potential customer, and how to deal with concerns and objections a potential customer might have
- Information on closing the sale and getting a repeat customer
Benefits of the Achieving Sales on the Telephone Course
There are so many benefits of completing the Achieving Sales on the Telephone course including these:
- The ability to study anywhere and everywhere that is suitable for you, as long as you have an online connection.
- Study at your own pace. You can do the course in days, weeks, or even months.
- Since the course is broken down into short modules, you will experience an easy way to learn.
- Online support is available, allowing you to stay on track.
- Improve your prospects when seeking out a job in telesales.
- Affordable pricing.
- When completing the course, you will receive a certification that you can trust.
This course includes
24/7 Student Support
End of course certification
Lifetime access to your course
Compatible with modern devices
ID: YDFT67YHJ
of achievement
This certificate is presented to
Your Name
For completing the
Achieving Sales on the Telephone Certification
on 21st November 2026
Selena Hurford
Selena Hurford
Course Tutor
Daniel Morgan
Daniel Morgan
Head of Academy
Anyone who has an interest in learning more about this subject matter is encouraged to take the course. There are no entry requirements to take the course.
The course is broken down into 5 individual modules. Each module takes between 20 and 90 minutes on average to study. Although you are free to spend as much or as little time as you feel necessary on each module, simply log in and out of the course at your convenience.
You can study the course any time you like. Simply log in and out of the web based course as often as you require. The course is compatible with all computers, tablet devices and smart phones so you can even study while on the move!
Once you have completed all 5 modules there is a multiple choice test. The questions will be on a range of topics found within the 5 modules. The test, like the course, is online and can be taken a time and location of your choosing.
The pass mark for the test is 70%.
If you don’t pass the test first time you will get further opportunities to take the test again after extra study. There are no limits to the number of times you can take the test. All test retakes are included within the price of the course.
You can either use your Visa, MasterCard, American Express, Solo cards or PayPal account to pay for the online course. Our site uses the latest SSL encryption to ensure your safety. All payments are handled securely by PayPal.
You can begin the course immediately after your payment has been received. You will create your login details during the checkout process. We will also send you an email confirming your login details.
We estimate that the course will take about 6 hours to complete in total, plus an additional 30 minutes for the end of course test.
Once you have been awarded your certificate it is valid for life. The certificate does not expire or need renewing.
Very informative and interesting to read. Having it broken down into very manageable sections makes it easy to absorb your new found knowledge.
Kathleen Walker
This is brilliant I couldn't of had a better course to do having the videos as well help so much
Ellis Gardiner
Amazing course, very easy to do within your own space of time. Very helpful, would highly recommend to anyone and everyone. This has helped me a lot to gain more knowledge and more experience in this field to help me later on in life. The course is user friendly and very straight forward. Provides you with up to date information and real life situations if anything was to happen and makes you feel like you are already working in the field and have the experience you need. The course also has an online tutor to help you at all times!
Rijul Mehan
I rate this course very highly as this is a very in-depth informative online course that increased my knowledge in Marketing and has given me plenty of useful information to apply to my work.
It had a good framework of information followed by a worksheet so that you could test the knowledge that you’ve just learned. It provided a great deal of information broken down into easy to digest sections and was good value for money as well.
I would definitely recommend this course to others and I know that my brother has taken another course using this website also.
Hannah Pugh
To be honest I was sceptical at first. There are many online courses to choose from but what intrigued me the most about this course is the number of modules (22 of them). This appeared to be more detailed than others. The reason I took this course is because I started a new role as a support tutor for a large training company. I already had some experience in working with learners who had special needs and learning difficulties but wanted more in-depth knowledge and tips to support my delivery. I also wanted to know more on the legal of side of SEN too. The course was offered at a large discount that did give me concerns! But I took the plunge and have been pleasantly surprised on how well it's been written and presented in manageable bite-size chunks. I was planning to study about a couple of hours a night but once I started I found it difficult to stop. It took me about 3 days to complete. The information is comprehensive but manageable. You can tell the person/persons who wrote this have a passion for supported learning and give practical strategies to support SEN and care about their sector and want to share their passion. Highly recommended study material. :-)
John Glover
I've only just started this course but already the content layout and info are spot on. I was only going to do the 1st module the evening I got it but four hours later I had almost completed four! I just couldn't put it down. I have just finished an online aromatherpy course but the massage section was vague so this complements it perfectly I would recommend to anyone. I will be using this as a business but it's also perfect for people to learn for friends and family! So glad I found it. Thank you
Gemma Espejo-Degraph
Achieving Sales on the Telephone Certification
The Achieving Sales on the Telephone course will teach you the skills and give you the tools you need to succeed in any telesales position. This training course is filled with information about how you can take your basic telephone skills and enhance them to push yourself forward in a telephone sales career. Making sales via telephone is a challenge for most, but this course teaches students tried and true techniques for telephone sales.
You will get a full introduction to the world of telephone sales, and as you work through the course, you will not only receive information about telesales in general, you will also obtain the skills and information to succeed in your chosen field and enhance your earning capabilities.
Introduction to the Achieving Sales on the Telephone Course
This online training course gives you the advantage of being able to study on your own time, and at your own pace. You can continue to work whilst taking the course, and when finishing, you will have the certification you need to succeed in the telephone sales industry. You can access this course from any device with internet access, and you will also have full online support as you study.
The course is also broken up into easy to digest modules, which help to make it easy to manage, even for those who have only a short time each day or week to study. Upon completing this course, you will take a multiple choice test. When passing the test, you will receive your certification in Achieving Sales on the Telephone, which you can use to accelerate your career. You can download and print your certification, or you can have the certification posted to you for a small fee.
What You Will Learn
When you take the Achieving Sales on the Telephone course, you will receive a full overview of working in telephone sales. This course includes:
- An introduction to telesales.
- Information about the skills a successful telephone sales person requires for success.
- A look at what makes people buy something, and how you can use these motivations to your advantage.
- How to communicate with people effectively.
- An introduction to neurolinguistic programming, and how to learn to use it naturally.
- How to use call script samples, and how to personalise them to your style.
- Information on learning about the products and services you sell, and how to effectively present these to potential customers.
- How to build trust with a potential customer, and how to deal with concerns and objections a potential customer might have
- Information on closing the sale and getting a repeat customer
Benefits of the Achieving Sales on the Telephone Course
There are so many benefits of completing the Achieving Sales on the Telephone course including these:
- The ability to study anywhere and everywhere that is suitable for you, as long as you have an online connection.
- Study at your own pace. You can do the course in days, weeks, or even months.
- Since the course is broken down into short modules, you will experience an easy way to learn.
- Online support is available, allowing you to stay on track.
- Improve your prospects when seeking out a job in telesales.
- Affordable pricing.
- When completing the course, you will receive a certification that you can trust.
This course includes
24/7 Student Support
End of course certification
Lifetime access to your course
Compatible with modern devices
ID: YDFT67YHJ
of achievement
This certificate is presented to
Your Name
For completing the
Achieving Sales on the Telephone Certification
on 21st November 2026
Selena Hurford
Selena Hurford
Course Tutor
Daniel Morgan
Daniel Morgan
Head of Academy
Anyone who has an interest in learning more about this subject matter is encouraged to take the course. There are no entry requirements to take the course.
The course is broken down into 5 individual modules. Each module takes between 20 and 90 minutes on average to study. Although you are free to spend as much or as little time as you feel necessary on each module, simply log in and out of the course at your convenience.
You can study the course any time you like. Simply log in and out of the web based course as often as you require. The course is compatible with all computers, tablet devices and smart phones so you can even study while on the move!
Once you have completed all 5 modules there is a multiple choice test. The questions will be on a range of topics found within the 5 modules. The test, like the course, is online and can be taken a time and location of your choosing.
The pass mark for the test is 70%.
If you don’t pass the test first time you will get further opportunities to take the test again after extra study. There are no limits to the number of times you can take the test. All test retakes are included within the price of the course.
You can either use your Visa, MasterCard, American Express, Solo cards or PayPal account to pay for the online course. Our site uses the latest SSL encryption to ensure your safety. All payments are handled securely by PayPal.
You can begin the course immediately after your payment has been received. You will create your login details during the checkout process. We will also send you an email confirming your login details.
We estimate that the course will take about 6 hours to complete in total, plus an additional 30 minutes for the end of course test.
Once you have been awarded your certificate it is valid for life. The certificate does not expire or need renewing.
Very informative and interesting to read. Having it broken down into very manageable sections makes it easy to absorb your new found knowledge.
Kathleen Walker
This is brilliant I couldn't of had a better course to do having the videos as well help so much
Ellis Gardiner
Amazing course, very easy to do within your own space of time. Very helpful, would highly recommend to anyone and everyone. This has helped me a lot to gain more knowledge and more experience in this field to help me later on in life. The course is user friendly and very straight forward. Provides you with up to date information and real life situations if anything was to happen and makes you feel like you are already working in the field and have the experience you need. The course also has an online tutor to help you at all times!
Rijul Mehan
I rate this course very highly as this is a very in-depth informative online course that increased my knowledge in Marketing and has given me plenty of useful information to apply to my work.
It had a good framework of information followed by a worksheet so that you could test the knowledge that you’ve just learned. It provided a great deal of information broken down into easy to digest sections and was good value for money as well.
I would definitely recommend this course to others and I know that my brother has taken another course using this website also.
Hannah Pugh
To be honest I was sceptical at first. There are many online courses to choose from but what intrigued me the most about this course is the number of modules (22 of them). This appeared to be more detailed than others. The reason I took this course is because I started a new role as a support tutor for a large training company. I already had some experience in working with learners who had special needs and learning difficulties but wanted more in-depth knowledge and tips to support my delivery. I also wanted to know more on the legal of side of SEN too. The course was offered at a large discount that did give me concerns! But I took the plunge and have been pleasantly surprised on how well it's been written and presented in manageable bite-size chunks. I was planning to study about a couple of hours a night but once I started I found it difficult to stop. It took me about 3 days to complete. The information is comprehensive but manageable. You can tell the person/persons who wrote this have a passion for supported learning and give practical strategies to support SEN and care about their sector and want to share their passion. Highly recommended study material. :-)
John Glover
I've only just started this course but already the content layout and info are spot on. I was only going to do the 1st module the evening I got it but four hours later I had almost completed four! I just couldn't put it down. I have just finished an online aromatherpy course but the massage section was vague so this complements it perfectly I would recommend to anyone. I will be using this as a business but it's also perfect for people to learn for friends and family! So glad I found it. Thank you
Gemma Espejo-Degraph
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Shari Anderson
Very interesting and helpful course. I ve learned a lot of interesting things about make up and the tutorials were very helpful and easy to understand. I really reccomend this course for everyone who is passionate about make up and wish to develop their skills and make a career from their hobby.
Nicoleta Lucaci
The course was clearly set out with helpful end of week tests which built my knowledge. Being dyslexic I found the course was set out in an easy to understand way. I was able to pass the test on my first attempt. The downloaded pdf are a useful resource that you can keep forever. Looking forward to the next course
Ross Dunsten
I found this course incredibly useful, as it provided me with practical knowledge which I can implement in my role as a Support Worker. The videos were clear and concise, and the downloadable worksheets reinforced what I had learned as I was able to put pen to paper. Overall, a fantastic course for a great price! I am looking forward to taking on my next one.
Teleisha Harley
Lovely course for people who want to know the basics and of sign language. It's has helped me to get more of an understanding and will greatly benefit me in my workplace. So easy to pick up and the videos were easy to understand. Would definitely recommend to anyone.
Chloe Hambly
Excellent course, well explained and easy to understand. The course can be done at my own pace and is available on various devices. The layout of the course was excellent and the notes options is very good. The content is perfect and well structured, making it easy to understand and follow. I will definitely be taking more courses in the future.
Luis Costa
Fantastic course! Well-presented and challenging with frequent assessments. I feel a serious sense of accomplishment having not studied for over 30 years! Videos that accompany each module are carefully thought out and informative. Am so impressed with this course, have now signed up for 3 other courses and recommending New Skills Academy to everyone!
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