Combined Retail Management and Retail Banking Diploma
Why you should study with us
Combined Retail Management and Retail Banking Diploma Course
Are you looking for a career in retail banking or in retail management? The combined retail management and retail banking diploma course allows you to learn both courses and is brimming with useful information, tips and knowledge about both fields. You can complete the course online and get ready to apply your newly acquired knowledge to your career.
A career in retail management involves attracting customers to the stores and helping them to purchase their desired products. Retail management is one of the fastest-growing careers associated with rapid growth and success.
The field of retail banking involves offering various banking services to the general public. If you’re preparing for a career in retail banking and don’t know where to begin, our online course will provide you with the necessary skills to get started.
What You Will Learn:
- The concepts of pricing, merchandising and sales and the attributes and skills that can improve your sales skills
- How to establish and nurture long-term relationships with customers
- The basics of store management, including store layout, design and stock inventory
- Retail marketing, brand management multi-channel retailing
- How to focus on the needs of the customer and provide banking services that address their requirements
- Different retail banking products, financial systems and services
- The importance of customer service and how to improve customer experience
- What Islamic banking is and how to reduce the risks of money laundering
Benefits of Taking the Course:
- The skills in the course will help improve your employability and increase your value in the job market
- You can learn valuable information through the detailed modules replete with examples, exercises and activities
- Gain insight into customer communication and how important this is to your success
This course includes
24/7 Student Support
End of course certification
Lifetime access to your course
Compatible with modern devices
This is a bundle course, and contains the following courses:
Retail Banking Course
Retail banking is increasing in popularity throughout the world as banks compete to take market share of private clients. Retail banking is unique and different to traditional banking, this type of banking focuses on the customer and their needs, putting packages and plans in place to ensure the clients financial needs are met at all times. Anyone already in the banking industry or anyone interesting in a career within the banking industry can gain insight and benefit from this information packed course.
Information on the Retail Banking Course
The retail banking course is an information packed online training course that you can access at any time of the day or night. This enables you to study at your own pace, either studying full time or working full time and studying in the evenings. During the course you have access to online support and as long as you have internet connection, you can use any device, so you can even study on the bus or tube on your way home from work each day. On completion of the course, you will be required to complete and pass the multiple choice test. You have two chances to complete the test. In the event you don't pass the first time, you will have the chance to revisit your modules, go over the areas you feel you didn't know and then retake the test. Once you pass you will be able to download and print your certificate immediately. Your certificate can be posted to you at an additional charge, should you prefer.
What you will learn
This course is designed to provide you with all the knowledge and skills you need to be effective when it comes to retail banking. This is still a relatively new sector of the banking industry, so learning how it works and how to incorporate into your current bank can help you achieve success moving forward. Some of the things you can expect to learn include:
- Get an introduction into retail banking, understand what this type of banking is and why it is becoming so important to banks now and moving forward.
- Learn about the various financial systems and how they link to retail banking.
- Identify the different types of banking and banking channels.
- Understand the different retail banking products and how these differ from traditional banking products. What sets this apart from banking that has been used for years?
- Get an understanding on retail mortgages and loans and why this is important in today's market place.
- Learn about various banking services and how these relate to retail banking.
- Identify the different banking payment systems to improve customer experience and meet their unique banking and financial needs.
- This module will teach you about various banking operations which will be beneficial to you in the retail banking sector.
- Learn about Islamic banking, what it is and how it can benefit you.
- Get valuable insight into customer service and the importance thereof. Customer service can make the difference on whether the client opens an account with your bank or one of your competitors.
- Understand money laundering, what it is, how it is carried out and what to watch for to reduce the risk of this happening on your watch.
Benefits
There are so many great benefits to completing the retail banking course online. Some of the benefits you can expect to take advantage of include:
- Study online from anywhere at any time.
- Use any device to study – computer, laptop, tablet or phone.
- Comprehensive course broken down into manageable modules, making it easier to study.
- Study at your own pace whether you choose to study full time or part time, complete the course in a matter of days or weeks, the choice is up to you and the time you have to dedicate to your studies.
- Enjoy the convenience of online support during your studies.
- Gain a lifetime access to all modules to revisit as and when needed.
- On successful completion instantly download and print your industry recognised certificate.
- All certificates are verifiable using their unique code.
Retail Management Diploma Course
Are you looking to improve your prospects in retail management or maybe you are looking to join this exciting industry, this course may be just what you have been looking for. The retail management course is brimming with information and offers a host of benefits, all with the convenience of distance learning, enabling you to learn anywhere and at any time.
Introduction to Retail Management Course
The retail management course is an information packed course that is offered one hundred percent online, so no need to travel to a classroom; you get to study in the comfort of your own home. The great thing with studying the retail management course online is that you can access the information packed modules from any device. This enables you to study at home using your computer or laptop or travelling to and from work, using your tablet or phone. Each module is brimming with useful information, making it easy to learn and gain the insight you need to enjoy a successful career in this industry. You will receive an industry recognised certificate once you have completed your training and passed the multiple choice test. You can choose to download and print your certificate immediately or you can have it printed and posted to you. Each certificate comes with its own unique code, making it verifiable via the website.
What you will learn
This course is brimming with informative and interesting learning modules, each one designed to teach you everything you need to know about retail management so you can take what you have learned to the office with you and start using your new knowledge without delay. Some of the things you can expect to learn include:
- Gain an insight into retail management, what it is and why it is important.
- Understand the importance of merchandising and pricing within the business. Get information on what this is and what it entails to ensure success moving forward.
- Learn about sales, working at a point of sale, attitude, service and more.
- Identify the different customer behaviours you need to know to ensure you provide your clients with the best service at all times.
- Learn about customer behavioural trends, how to target customers and collect information to help you appeal to your customer base on a daily basis.
- Gain insight into customer communication and how important this is to your success.
- Understand the retail environment and what to expect. What you should and shouldn't do and so much more.
- Learn how to build a long term relationship with your customers, how to form and maintain a relationship in the long run.
- Identify the importance of stock management and how to manage your stock effectively.
- Get insider knowledge into choosing an effective store location to ensure success.
- Learn the importance of proper store layout and design, along with some insider tips to take advantage of.
- Understand the logistics of supplying and receiving stock.
- Learn about various retail security systems and procedures you should have in place.
- Identify how to build a successful team and the importance of team communication.
- Learn about multi-channel retailing and retail marketing and how this can help you boost the business and achieve success.
- Understand the importance of brand management.
- Learn the essential health and safety procedures you must have in place at all times.
- Learn the trading constitution and customer laws relating to your business.
Benefits
There are so many benefits to completing this retail management course online, these include:
- Fast track your career with the knowledge, insight and information you will learn by completing this course.
- Enjoy the convenience of being awarded an industry recognised certification on successful completion and passing.
- Have potential employers confirm your credentials by using the unique verifiable code on your certificate.
- Enjoy the convenience of studying from anywhere at any time, using any device.
- Study online at your own pace and in your own time.
- Get lifetime access to your learning modules.
- Have online support.
ID: YDFT67YHJ
of achievement
This certificate is presented to
Your Name
For completing the
Combined Retail Management and Retail Banking Diploma
on 21st November 2025
Selena Hurford
Selena Hurford
Course Tutor
Daniel Morgan
Daniel Morgan
Head of Academy
Anyone who has an interest in learning more about this subject matter is encouraged to take the course. There are no entry requirements to take the course.
The course is broken down into 0 individual modules. Each module takes between 20 and 90 minutes on average to study. Although you are free to spend as much or as little time as you feel necessary on each module, simply log in and out of the course at your convenience.
You can study the course any time you like. Simply log in and out of the web based course as often as you require. The course is compatible with all computers, tablet devices and smart phones so you can even study while on the move!
Once you have completed all 0 modules there is a multiple choice test. The questions will be on a range of topics found within the 0 modules. The test, like the course, is online and can be taken a time and location of your choosing.
The pass mark for the test is 70%.
If you don’t pass the test first time you will get further opportunities to take the test again after extra study. There are no limits to the number of times you can take the test. All test retakes are included within the price of the course.
You can either use your Visa, MasterCard, American Express, Solo cards or PayPal account to pay for the online course. Our site uses the latest SSL encryption to ensure your safety. All payments are handled securely by PayPal.
You can begin the course immediately after your payment has been received. You will create your login details during the checkout process. We will also send you an email confirming your login details.
We estimate that the course will take about 22 hours to complete in total, plus an additional 30 minutes for the end of course test.
Once you have been awarded your certificate it is valid for life. The certificate does not expire or need renewing.
The waxing course was very easy to follow and full of all the information needed. Fantastic easy step by step videos and diagrams.
Great help for setting up your own business as this course gives you all the correct information and procedures to follow.
I work from home offering a variety of other treatments, including eye lash extensions, threading and tanning now having this treatment is an added bonus… and very happy clients.
Would definitely recommend to others who are looking to follow in the same direction as me to broaden their treatments to offer for their own clients ?
Laura Turner
I started doing nails as a hobby, and my interest just carried on growing, I never thought that I would end up qualified!
This is an amazing way to turn your hobby into a nice little money maker and boost your own confidence and knowledge in the process.
Amy Armstrong
Really helpful course, it covers all the main aspects to become a successful PA. I was looking for an admin course where I can improve a new side of my professional career and this course had everything I needed. It gives you everything from basic computer knowledge to tips for the day to day basics like answering the phone or how to create a memo or book your boss’ travel arrangements. It offers a clear structure with all the main subjects divide in short modules, easy to study that way, and it gives you examples in real life as well as practice exercises that help you to understand everything. With support during all the course and access during a whole year, you cannot ask for more value for money! Totally recommended!
Alicia Prenda
I have just completed the Level 3 Customer Services Diploma course. This course covers all aspects of what exactly customer service is and how somebody could be an excellent costumer representative.
Although I have 10 years work experience, I should admit that I found it quite interesting. This course is comprehensive and any professional can add some useful knowledge. It offers some essential tips for all who want to succeed in the customer service role.
The modules are well organised and understandable, so anybody can easily become familiar with the terminology. I do propose to anybody to attend this course.
Georgia Sideri
This course is easy to read, it’s given me a new avenue to go down and very happy with all the advice I have been given.
The modules give you the basics and knowledge required to start up on your own if you have the back bone to go and use it!
The staff are as helpful as could possibly be.
Thank you for this opportunity, I am very grateful and will be carrying on to the next qualification as soon as I can.
Please note this is a real service and I really can’t believe it’s genuinely. Real big kiss to everyone who has helped me with this.
Elisa Jay
I have always had an interest in property and estate management. I was unsure how to get my career started in this field without any experience or qualifications in that area. Also, having three children and a full time job limits my ability to attend to college courses. The online system they have at "New Skills Academy" is so straight forward and easy to use. I'm really enjoying learning and expanding my knowledge at my own pace and in my own time. Getting started was so straightforward, I even read over material during swimming lessons and the school run. I'm already looking for the next course to start!
Kayley Jones
Combined Retail Management and Retail Banking Diploma Course
Are you looking for a career in retail banking or in retail management? The combined retail management and retail banking diploma course allows you to learn both courses and is brimming with useful information, tips and knowledge about both fields. You can complete the course online and get ready to apply your newly acquired knowledge to your career.
A career in retail management involves attracting customers to the stores and helping them to purchase their desired products. Retail management is one of the fastest-growing careers associated with rapid growth and success.
The field of retail banking involves offering various banking services to the general public. If you’re preparing for a career in retail banking and don’t know where to begin, our online course will provide you with the necessary skills to get started.
What You Will Learn:
- The concepts of pricing, merchandising and sales and the attributes and skills that can improve your sales skills
- How to establish and nurture long-term relationships with customers
- The basics of store management, including store layout, design and stock inventory
- Retail marketing, brand management multi-channel retailing
- How to focus on the needs of the customer and provide banking services that address their requirements
- Different retail banking products, financial systems and services
- The importance of customer service and how to improve customer experience
- What Islamic banking is and how to reduce the risks of money laundering
Benefits of Taking the Course:
- The skills in the course will help improve your employability and increase your value in the job market
- You can learn valuable information through the detailed modules replete with examples, exercises and activities
- Gain insight into customer communication and how important this is to your success
This course includes
24/7 Student Support
End of course certification
Lifetime access to your course
Compatible with modern devices
This is a bundle course, and contains the following courses:
Retail Banking Course
Retail banking is increasing in popularity throughout the world as banks compete to take market share of private clients. Retail banking is unique and different to traditional banking, this type of banking focuses on the customer and their needs, putting packages and plans in place to ensure the clients financial needs are met at all times. Anyone already in the banking industry or anyone interesting in a career within the banking industry can gain insight and benefit from this information packed course.
Information on the Retail Banking Course
The retail banking course is an information packed online training course that you can access at any time of the day or night. This enables you to study at your own pace, either studying full time or working full time and studying in the evenings. During the course you have access to online support and as long as you have internet connection, you can use any device, so you can even study on the bus or tube on your way home from work each day. On completion of the course, you will be required to complete and pass the multiple choice test. You have two chances to complete the test. In the event you don't pass the first time, you will have the chance to revisit your modules, go over the areas you feel you didn't know and then retake the test. Once you pass you will be able to download and print your certificate immediately. Your certificate can be posted to you at an additional charge, should you prefer.
What you will learn
This course is designed to provide you with all the knowledge and skills you need to be effective when it comes to retail banking. This is still a relatively new sector of the banking industry, so learning how it works and how to incorporate into your current bank can help you achieve success moving forward. Some of the things you can expect to learn include:
- Get an introduction into retail banking, understand what this type of banking is and why it is becoming so important to banks now and moving forward.
- Learn about the various financial systems and how they link to retail banking.
- Identify the different types of banking and banking channels.
- Understand the different retail banking products and how these differ from traditional banking products. What sets this apart from banking that has been used for years?
- Get an understanding on retail mortgages and loans and why this is important in today's market place.
- Learn about various banking services and how these relate to retail banking.
- Identify the different banking payment systems to improve customer experience and meet their unique banking and financial needs.
- This module will teach you about various banking operations which will be beneficial to you in the retail banking sector.
- Learn about Islamic banking, what it is and how it can benefit you.
- Get valuable insight into customer service and the importance thereof. Customer service can make the difference on whether the client opens an account with your bank or one of your competitors.
- Understand money laundering, what it is, how it is carried out and what to watch for to reduce the risk of this happening on your watch.
Benefits
There are so many great benefits to completing the retail banking course online. Some of the benefits you can expect to take advantage of include:
- Study online from anywhere at any time.
- Use any device to study – computer, laptop, tablet or phone.
- Comprehensive course broken down into manageable modules, making it easier to study.
- Study at your own pace whether you choose to study full time or part time, complete the course in a matter of days or weeks, the choice is up to you and the time you have to dedicate to your studies.
- Enjoy the convenience of online support during your studies.
- Gain a lifetime access to all modules to revisit as and when needed.
- On successful completion instantly download and print your industry recognised certificate.
- All certificates are verifiable using their unique code.
Retail Management Diploma Course
Are you looking to improve your prospects in retail management or maybe you are looking to join this exciting industry, this course may be just what you have been looking for. The retail management course is brimming with information and offers a host of benefits, all with the convenience of distance learning, enabling you to learn anywhere and at any time.
Introduction to Retail Management Course
The retail management course is an information packed course that is offered one hundred percent online, so no need to travel to a classroom; you get to study in the comfort of your own home. The great thing with studying the retail management course online is that you can access the information packed modules from any device. This enables you to study at home using your computer or laptop or travelling to and from work, using your tablet or phone. Each module is brimming with useful information, making it easy to learn and gain the insight you need to enjoy a successful career in this industry. You will receive an industry recognised certificate once you have completed your training and passed the multiple choice test. You can choose to download and print your certificate immediately or you can have it printed and posted to you. Each certificate comes with its own unique code, making it verifiable via the website.
What you will learn
This course is brimming with informative and interesting learning modules, each one designed to teach you everything you need to know about retail management so you can take what you have learned to the office with you and start using your new knowledge without delay. Some of the things you can expect to learn include:
- Gain an insight into retail management, what it is and why it is important.
- Understand the importance of merchandising and pricing within the business. Get information on what this is and what it entails to ensure success moving forward.
- Learn about sales, working at a point of sale, attitude, service and more.
- Identify the different customer behaviours you need to know to ensure you provide your clients with the best service at all times.
- Learn about customer behavioural trends, how to target customers and collect information to help you appeal to your customer base on a daily basis.
- Gain insight into customer communication and how important this is to your success.
- Understand the retail environment and what to expect. What you should and shouldn't do and so much more.
- Learn how to build a long term relationship with your customers, how to form and maintain a relationship in the long run.
- Identify the importance of stock management and how to manage your stock effectively.
- Get insider knowledge into choosing an effective store location to ensure success.
- Learn the importance of proper store layout and design, along with some insider tips to take advantage of.
- Understand the logistics of supplying and receiving stock.
- Learn about various retail security systems and procedures you should have in place.
- Identify how to build a successful team and the importance of team communication.
- Learn about multi-channel retailing and retail marketing and how this can help you boost the business and achieve success.
- Understand the importance of brand management.
- Learn the essential health and safety procedures you must have in place at all times.
- Learn the trading constitution and customer laws relating to your business.
Benefits
There are so many benefits to completing this retail management course online, these include:
- Fast track your career with the knowledge, insight and information you will learn by completing this course.
- Enjoy the convenience of being awarded an industry recognised certification on successful completion and passing.
- Have potential employers confirm your credentials by using the unique verifiable code on your certificate.
- Enjoy the convenience of studying from anywhere at any time, using any device.
- Study online at your own pace and in your own time.
- Get lifetime access to your learning modules.
- Have online support.
ID: YDFT67YHJ
of achievement
This certificate is presented to
Your Name
For completing the
Combined Retail Management and Retail Banking Diploma
on 21st November 2025
Selena Hurford
Selena Hurford
Course Tutor
Daniel Morgan
Daniel Morgan
Head of Academy
Anyone who has an interest in learning more about this subject matter is encouraged to take the course. There are no entry requirements to take the course.
The course is broken down into 0 individual modules. Each module takes between 20 and 90 minutes on average to study. Although you are free to spend as much or as little time as you feel necessary on each module, simply log in and out of the course at your convenience.
You can study the course any time you like. Simply log in and out of the web based course as often as you require. The course is compatible with all computers, tablet devices and smart phones so you can even study while on the move!
Once you have completed all 0 modules there is a multiple choice test. The questions will be on a range of topics found within the 0 modules. The test, like the course, is online and can be taken a time and location of your choosing.
The pass mark for the test is 70%.
If you don’t pass the test first time you will get further opportunities to take the test again after extra study. There are no limits to the number of times you can take the test. All test retakes are included within the price of the course.
You can either use your Visa, MasterCard, American Express, Solo cards or PayPal account to pay for the online course. Our site uses the latest SSL encryption to ensure your safety. All payments are handled securely by PayPal.
You can begin the course immediately after your payment has been received. You will create your login details during the checkout process. We will also send you an email confirming your login details.
We estimate that the course will take about 22 hours to complete in total, plus an additional 30 minutes for the end of course test.
Once you have been awarded your certificate it is valid for life. The certificate does not expire or need renewing.
The waxing course was very easy to follow and full of all the information needed. Fantastic easy step by step videos and diagrams.
Great help for setting up your own business as this course gives you all the correct information and procedures to follow.
I work from home offering a variety of other treatments, including eye lash extensions, threading and tanning now having this treatment is an added bonus… and very happy clients.
Would definitely recommend to others who are looking to follow in the same direction as me to broaden their treatments to offer for their own clients ?
Laura Turner
I started doing nails as a hobby, and my interest just carried on growing, I never thought that I would end up qualified!
This is an amazing way to turn your hobby into a nice little money maker and boost your own confidence and knowledge in the process.
Amy Armstrong
Really helpful course, it covers all the main aspects to become a successful PA. I was looking for an admin course where I can improve a new side of my professional career and this course had everything I needed. It gives you everything from basic computer knowledge to tips for the day to day basics like answering the phone or how to create a memo or book your boss’ travel arrangements. It offers a clear structure with all the main subjects divide in short modules, easy to study that way, and it gives you examples in real life as well as practice exercises that help you to understand everything. With support during all the course and access during a whole year, you cannot ask for more value for money! Totally recommended!
Alicia Prenda
I have just completed the Level 3 Customer Services Diploma course. This course covers all aspects of what exactly customer service is and how somebody could be an excellent costumer representative.
Although I have 10 years work experience, I should admit that I found it quite interesting. This course is comprehensive and any professional can add some useful knowledge. It offers some essential tips for all who want to succeed in the customer service role.
The modules are well organised and understandable, so anybody can easily become familiar with the terminology. I do propose to anybody to attend this course.
Georgia Sideri
This course is easy to read, it’s given me a new avenue to go down and very happy with all the advice I have been given.
The modules give you the basics and knowledge required to start up on your own if you have the back bone to go and use it!
The staff are as helpful as could possibly be.
Thank you for this opportunity, I am very grateful and will be carrying on to the next qualification as soon as I can.
Please note this is a real service and I really can’t believe it’s genuinely. Real big kiss to everyone who has helped me with this.
Elisa Jay
I have always had an interest in property and estate management. I was unsure how to get my career started in this field without any experience or qualifications in that area. Also, having three children and a full time job limits my ability to attend to college courses. The online system they have at "New Skills Academy" is so straight forward and easy to use. I'm really enjoying learning and expanding my knowledge at my own pace and in my own time. Getting started was so straightforward, I even read over material during swimming lessons and the school run. I'm already looking for the next course to start!
Kayley Jones
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Lovely course for people who want to know the basics and of sign language. It's has helped me to get more of an understanding and will greatly benefit me in my workplace. So easy to pick up and the videos were easy to understand. Would definitely recommend to anyone.
Chloe Hambly
I found this course incredibly useful, as it provided me with practical knowledge which I can implement in my role as a Support Worker. The videos were clear and concise, and the downloadable worksheets reinforced what I had learned as I was able to put pen to paper. Overall, a fantastic course for a great price! I am looking forward to taking on my next one.
Teleisha Harley
Omg im so excited, over joyed and all the good stuff that comes to mind! Wonderful experience doing lessons with New Skills Academy. I look foward to doing more courses with them. I hope this will encourage others to come on board and refresh your minds or to learn something new, it's a win win situation. I want to thank New Skills Academy so much for making this as simple as possible for me.
Shari Anderson
This is a great course for any level of knowledge. Very easy to navigate, great practical tasks and explanations are very clear. You can revise any module with no problem. The test wasn’t too hard if you completed every module. It may be handy to make some notes before you start. Overall I'm very happy with my choice. Thank you New skills for my New skills :)
Julia Bobkova
Very interesting and helpful course. I ve learned a lot of interesting things about make up and the tutorials were very helpful and easy to understand. I really reccomend this course for everyone who is passionate about make up and wish to develop their skills and make a career from their hobby.
Nicoleta Lucaci
This course is a great way to brush up on my rusty excel skills, I recommend this course to anyone looking for something to do during lockdown, it's easy to use and talks you through each stage step by step. It has given me the confidence I need to further my career.
Georgia Darke
Excellent course, well explained and easy to understand. The course can be done at my own pace and is available on various devices. The layout of the course was excellent and the notes options is very good. The content is perfect and well structured, making it easy to understand and follow. I will definitely be taking more courses in the future.
Luis Costa
It was an eye opening course that was flexible and easy to access. I was able to complete it from the comfort of my own home whilst also having the tasks to complete which enabled me to check my knowledge. I know feel much more confident in my field of work and really enjoyed doing it.
Ellie Clarke
