Combined Retail Management and Retail Banking Diploma
Why you should study with us
Combined Retail Management and Retail Banking Diploma Course
Are you looking for a career in retail banking or in retail management? The combined retail management and retail banking diploma course allows you to learn both courses and is brimming with useful information, tips and knowledge about both fields. You can complete the course online and get ready to apply your newly acquired knowledge to your career.
A career in retail management involves attracting customers to the stores and helping them to purchase their desired products. Retail management is one of the fastest-growing careers associated with rapid growth and success.
The field of retail banking involves offering various banking services to the general public. If you’re preparing for a career in retail banking and don’t know where to begin, our online course will provide you with the necessary skills to get started.
What You Will Learn:
- The concepts of pricing, merchandising and sales and the attributes and skills that can improve your sales skills
- How to establish and nurture long-term relationships with customers
- The basics of store management, including store layout, design and stock inventory
- Retail marketing, brand management multi-channel retailing
- How to focus on the needs of the customer and provide banking services that address their requirements
- Different retail banking products, financial systems and services
- The importance of customer service and how to improve customer experience
- What Islamic banking is and how to reduce the risks of money laundering
Benefits of Taking the Course:
- The skills in the course will help improve your employability and increase your value in the job market
- You can learn valuable information through the detailed modules replete with examples, exercises and activities
- Gain insight into customer communication and how important this is to your success
This course includes
24/7 Student Support
End of course certification
Lifetime access to your course
Compatible with modern devices
This is a bundle course, and contains the following courses:
Retail Banking Course
Retail banking is increasing in popularity throughout the world as banks compete to take market share of private clients. Retail banking is unique and different to traditional banking, this type of banking focuses on the customer and their needs, putting packages and plans in place to ensure the clients financial needs are met at all times. Anyone already in the banking industry or anyone interesting in a career within the banking industry can gain insight and benefit from this information packed course.
Information on the Retail Banking Course
The retail banking course is an information packed online training course that you can access at any time of the day or night. This enables you to study at your own pace, either studying full time or working full time and studying in the evenings. During the course you have access to online support and as long as you have internet connection, you can use any device, so you can even study on the bus or tube on your way home from work each day. On completion of the course, you will be required to complete and pass the multiple choice test. You have two chances to complete the test. In the event you don't pass the first time, you will have the chance to revisit your modules, go over the areas you feel you didn't know and then retake the test. Once you pass you will be able to download and print your certificate immediately. Your certificate can be posted to you at an additional charge, should you prefer.
What you will learn
This course is designed to provide you with all the knowledge and skills you need to be effective when it comes to retail banking. This is still a relatively new sector of the banking industry, so learning how it works and how to incorporate into your current bank can help you achieve success moving forward. Some of the things you can expect to learn include:
- Get an introduction into retail banking, understand what this type of banking is and why it is becoming so important to banks now and moving forward.
- Learn about the various financial systems and how they link to retail banking.
- Identify the different types of banking and banking channels.
- Understand the different retail banking products and how these differ from traditional banking products. What sets this apart from banking that has been used for years?
- Get an understanding on retail mortgages and loans and why this is important in today's market place.
- Learn about various banking services and how these relate to retail banking.
- Identify the different banking payment systems to improve customer experience and meet their unique banking and financial needs.
- This module will teach you about various banking operations which will be beneficial to you in the retail banking sector.
- Learn about Islamic banking, what it is and how it can benefit you.
- Get valuable insight into customer service and the importance thereof. Customer service can make the difference on whether the client opens an account with your bank or one of your competitors.
- Understand money laundering, what it is, how it is carried out and what to watch for to reduce the risk of this happening on your watch.
Benefits
There are so many great benefits to completing the retail banking course online. Some of the benefits you can expect to take advantage of include:
- Study online from anywhere at any time.
- Use any device to study – computer, laptop, tablet or phone.
- Comprehensive course broken down into manageable modules, making it easier to study.
- Study at your own pace whether you choose to study full time or part time, complete the course in a matter of days or weeks, the choice is up to you and the time you have to dedicate to your studies.
- Enjoy the convenience of online support during your studies.
- Gain a lifetime access to all modules to revisit as and when needed.
- On successful completion instantly download and print your industry recognised certificate.
- All certificates are verifiable using their unique code.
Retail Management Diploma Course
Are you looking to improve your prospects in retail management or maybe you are looking to join this exciting industry, this course may be just what you have been looking for. The retail management course is brimming with information and offers a host of benefits, all with the convenience of distance learning, enabling you to learn anywhere and at any time.
Introduction to Retail Management Course
The retail management course is an information packed course that is offered one hundred percent online, so no need to travel to a classroom; you get to study in the comfort of your own home. The great thing with studying the retail management course online is that you can access the information packed modules from any device. This enables you to study at home using your computer or laptop or travelling to and from work, using your tablet or phone. Each module is brimming with useful information, making it easy to learn and gain the insight you need to enjoy a successful career in this industry. You will receive an industry recognised certificate once you have completed your training and passed the multiple choice test. You can choose to download and print your certificate immediately or you can have it printed and posted to you. Each certificate comes with its own unique code, making it verifiable via the website.
What you will learn
This course is brimming with informative and interesting learning modules, each one designed to teach you everything you need to know about retail management so you can take what you have learned to the office with you and start using your new knowledge without delay. Some of the things you can expect to learn include:
- Gain an insight into retail management, what it is and why it is important.
- Understand the importance of merchandising and pricing within the business. Get information on what this is and what it entails to ensure success moving forward.
- Learn about sales, working at a point of sale, attitude, service and more.
- Identify the different customer behaviours you need to know to ensure you provide your clients with the best service at all times.
- Learn about customer behavioural trends, how to target customers and collect information to help you appeal to your customer base on a daily basis.
- Gain insight into customer communication and how important this is to your success.
- Understand the retail environment and what to expect. What you should and shouldn't do and so much more.
- Learn how to build a long term relationship with your customers, how to form and maintain a relationship in the long run.
- Identify the importance of stock management and how to manage your stock effectively.
- Get insider knowledge into choosing an effective store location to ensure success.
- Learn the importance of proper store layout and design, along with some insider tips to take advantage of.
- Understand the logistics of supplying and receiving stock.
- Learn about various retail security systems and procedures you should have in place.
- Identify how to build a successful team and the importance of team communication.
- Learn about multi-channel retailing and retail marketing and how this can help you boost the business and achieve success.
- Understand the importance of brand management.
- Learn the essential health and safety procedures you must have in place at all times.
- Learn the trading constitution and customer laws relating to your business.
Benefits
There are so many benefits to completing this retail management course online, these include:
- Fast track your career with the knowledge, insight and information you will learn by completing this course.
- Enjoy the convenience of being awarded an industry recognised certification on successful completion and passing.
- Have potential employers confirm your credentials by using the unique verifiable code on your certificate.
- Enjoy the convenience of studying from anywhere at any time, using any device.
- Study online at your own pace and in your own time.
- Get lifetime access to your learning modules.
- Have online support.
ID: YDFT67YHJ
of achievement
This certificate is presented to
Your Name
For completing the
Combined Retail Management and Retail Banking Diploma
on 21st November 2026
Selena Hurford
Selena Hurford
Course Tutor
Daniel Morgan
Daniel Morgan
Head of Academy
Anyone who has an interest in learning more about this subject matter is encouraged to take the course. There are no entry requirements to take the course.
The course is broken down into 0 individual modules. Each module takes between 20 and 90 minutes on average to study. Although you are free to spend as much or as little time as you feel necessary on each module, simply log in and out of the course at your convenience.
You can study the course any time you like. Simply log in and out of the web based course as often as you require. The course is compatible with all computers, tablet devices and smart phones so you can even study while on the move!
Once you have completed all 0 modules there is a multiple choice test. The questions will be on a range of topics found within the 0 modules. The test, like the course, is online and can be taken a time and location of your choosing.
The pass mark for the test is 70%.
If you don’t pass the test first time you will get further opportunities to take the test again after extra study. There are no limits to the number of times you can take the test. All test retakes are included within the price of the course.
You can either use your Visa, MasterCard, American Express, Solo cards or PayPal account to pay for the online course. Our site uses the latest SSL encryption to ensure your safety. All payments are handled securely by PayPal.
You can begin the course immediately after your payment has been received. You will create your login details during the checkout process. We will also send you an email confirming your login details.
We estimate that the course will take about 22 hours to complete in total, plus an additional 30 minutes for the end of course test.
Once you have been awarded your certificate it is valid for life. The certificate does not expire or need renewing.
Thank you for the amazing opportunity to be a nail technician! The course is very interesting, helpful and detailed. I have enjoyed every module and very very soon I'll have a certificate! Highly recommend!
Justina Pavliukoviciene
Great course. Easily readable online, no jargon and had up to date information and illustrations as well as the sources that were used within the modules. Most modules had an assessment at the end where you could check your own knowledge - this was a great add on to ensure you are up to speed. The exam was easily laid out great with no tricky to read questions. The completion certificate was easily accessible on completion and you are given your grade immediately after the exam - it even gives you the option to see your incorrect answers so you can review them in your own leisure. All of the modules are printable so you can ready back as often as you like. Not only this, but throughout the whole course, you have the ability to email representatives of the course who will answer any questions you may have and they are very prompt with their responses. I was overall very happy with this course and will definitely keep New Skills Academy in mind when taking future course. Thank you!
Gemma Johnston
The Marketing Diploma Course was laid out in such a way that it was easy to understand and work through and the modular approach meant I was able to complete the course in a way which suited me.
The New Skills Academy website is easy to use and the user dashboard provides all the information you need to start, continue and complete your studies.
Each module in the course was detailed and broken down into manageable chunks, with downloadable worksheets to test knowledge at the end of each module making sure you have the understanding to progress.
Overall, an easy way to develop new skills!
Nick Eyley
This course was great!!!!! Made me knowledgeable in more than one way.
I work in a landscaping company doing all HR and Bookkeeping, but wanted to further my education and start being able to help clients more than just sending them an invoice, I wanted to start designing as well. I am still going back and reviewing the plants knowledge and reviewing just in case.
I love that you can download the modules for future reference, I will definitely be using this as a tool. And possibly taking more classes to further my education. Thanks to this course I am on my way!
Renee Cruz
I think the Admin and PA Diploma course is absolutely terrific. It gives candidates the chance to develop their skills in the PA and Administration field along with gaining some valuable personal skills along the way. It has given me the boost that I needed to be considered for different job roles in the Administration field and without this my CV would not look as good to potential employers. Giving people the chance to succeed at something they really want to be a part of makes this course brilliant in every way. The layout of each module is set out superbly !
Ashliegh Bell
I loved every aspect of this online digital marketing course. The modules were well constructed and offered up a wealth of information on the subject.
I found myself learning many new things, such as the best practices for implementing an online marketing campaign, whether through social media, email marketing, or otherwise.
Passing this course has gone a long way to helping me with my online business routine.
I sought to improve my efforts at marketing my work and now, thanks to New Skills Academy, I’ve been able to. Thank you so much to New Skills Academy for this amazing course.
Daccari Mitchell
Combined Retail Management and Retail Banking Diploma Course
Are you looking for a career in retail banking or in retail management? The combined retail management and retail banking diploma course allows you to learn both courses and is brimming with useful information, tips and knowledge about both fields. You can complete the course online and get ready to apply your newly acquired knowledge to your career.
A career in retail management involves attracting customers to the stores and helping them to purchase their desired products. Retail management is one of the fastest-growing careers associated with rapid growth and success.
The field of retail banking involves offering various banking services to the general public. If you’re preparing for a career in retail banking and don’t know where to begin, our online course will provide you with the necessary skills to get started.
What You Will Learn:
- The concepts of pricing, merchandising and sales and the attributes and skills that can improve your sales skills
- How to establish and nurture long-term relationships with customers
- The basics of store management, including store layout, design and stock inventory
- Retail marketing, brand management multi-channel retailing
- How to focus on the needs of the customer and provide banking services that address their requirements
- Different retail banking products, financial systems and services
- The importance of customer service and how to improve customer experience
- What Islamic banking is and how to reduce the risks of money laundering
Benefits of Taking the Course:
- The skills in the course will help improve your employability and increase your value in the job market
- You can learn valuable information through the detailed modules replete with examples, exercises and activities
- Gain insight into customer communication and how important this is to your success
This course includes
24/7 Student Support
End of course certification
Lifetime access to your course
Compatible with modern devices
This is a bundle course, and contains the following courses:
Retail Banking Course
Retail banking is increasing in popularity throughout the world as banks compete to take market share of private clients. Retail banking is unique and different to traditional banking, this type of banking focuses on the customer and their needs, putting packages and plans in place to ensure the clients financial needs are met at all times. Anyone already in the banking industry or anyone interesting in a career within the banking industry can gain insight and benefit from this information packed course.
Information on the Retail Banking Course
The retail banking course is an information packed online training course that you can access at any time of the day or night. This enables you to study at your own pace, either studying full time or working full time and studying in the evenings. During the course you have access to online support and as long as you have internet connection, you can use any device, so you can even study on the bus or tube on your way home from work each day. On completion of the course, you will be required to complete and pass the multiple choice test. You have two chances to complete the test. In the event you don't pass the first time, you will have the chance to revisit your modules, go over the areas you feel you didn't know and then retake the test. Once you pass you will be able to download and print your certificate immediately. Your certificate can be posted to you at an additional charge, should you prefer.
What you will learn
This course is designed to provide you with all the knowledge and skills you need to be effective when it comes to retail banking. This is still a relatively new sector of the banking industry, so learning how it works and how to incorporate into your current bank can help you achieve success moving forward. Some of the things you can expect to learn include:
- Get an introduction into retail banking, understand what this type of banking is and why it is becoming so important to banks now and moving forward.
- Learn about the various financial systems and how they link to retail banking.
- Identify the different types of banking and banking channels.
- Understand the different retail banking products and how these differ from traditional banking products. What sets this apart from banking that has been used for years?
- Get an understanding on retail mortgages and loans and why this is important in today's market place.
- Learn about various banking services and how these relate to retail banking.
- Identify the different banking payment systems to improve customer experience and meet their unique banking and financial needs.
- This module will teach you about various banking operations which will be beneficial to you in the retail banking sector.
- Learn about Islamic banking, what it is and how it can benefit you.
- Get valuable insight into customer service and the importance thereof. Customer service can make the difference on whether the client opens an account with your bank or one of your competitors.
- Understand money laundering, what it is, how it is carried out and what to watch for to reduce the risk of this happening on your watch.
Benefits
There are so many great benefits to completing the retail banking course online. Some of the benefits you can expect to take advantage of include:
- Study online from anywhere at any time.
- Use any device to study – computer, laptop, tablet or phone.
- Comprehensive course broken down into manageable modules, making it easier to study.
- Study at your own pace whether you choose to study full time or part time, complete the course in a matter of days or weeks, the choice is up to you and the time you have to dedicate to your studies.
- Enjoy the convenience of online support during your studies.
- Gain a lifetime access to all modules to revisit as and when needed.
- On successful completion instantly download and print your industry recognised certificate.
- All certificates are verifiable using their unique code.
Retail Management Diploma Course
Are you looking to improve your prospects in retail management or maybe you are looking to join this exciting industry, this course may be just what you have been looking for. The retail management course is brimming with information and offers a host of benefits, all with the convenience of distance learning, enabling you to learn anywhere and at any time.
Introduction to Retail Management Course
The retail management course is an information packed course that is offered one hundred percent online, so no need to travel to a classroom; you get to study in the comfort of your own home. The great thing with studying the retail management course online is that you can access the information packed modules from any device. This enables you to study at home using your computer or laptop or travelling to and from work, using your tablet or phone. Each module is brimming with useful information, making it easy to learn and gain the insight you need to enjoy a successful career in this industry. You will receive an industry recognised certificate once you have completed your training and passed the multiple choice test. You can choose to download and print your certificate immediately or you can have it printed and posted to you. Each certificate comes with its own unique code, making it verifiable via the website.
What you will learn
This course is brimming with informative and interesting learning modules, each one designed to teach you everything you need to know about retail management so you can take what you have learned to the office with you and start using your new knowledge without delay. Some of the things you can expect to learn include:
- Gain an insight into retail management, what it is and why it is important.
- Understand the importance of merchandising and pricing within the business. Get information on what this is and what it entails to ensure success moving forward.
- Learn about sales, working at a point of sale, attitude, service and more.
- Identify the different customer behaviours you need to know to ensure you provide your clients with the best service at all times.
- Learn about customer behavioural trends, how to target customers and collect information to help you appeal to your customer base on a daily basis.
- Gain insight into customer communication and how important this is to your success.
- Understand the retail environment and what to expect. What you should and shouldn't do and so much more.
- Learn how to build a long term relationship with your customers, how to form and maintain a relationship in the long run.
- Identify the importance of stock management and how to manage your stock effectively.
- Get insider knowledge into choosing an effective store location to ensure success.
- Learn the importance of proper store layout and design, along with some insider tips to take advantage of.
- Understand the logistics of supplying and receiving stock.
- Learn about various retail security systems and procedures you should have in place.
- Identify how to build a successful team and the importance of team communication.
- Learn about multi-channel retailing and retail marketing and how this can help you boost the business and achieve success.
- Understand the importance of brand management.
- Learn the essential health and safety procedures you must have in place at all times.
- Learn the trading constitution and customer laws relating to your business.
Benefits
There are so many benefits to completing this retail management course online, these include:
- Fast track your career with the knowledge, insight and information you will learn by completing this course.
- Enjoy the convenience of being awarded an industry recognised certification on successful completion and passing.
- Have potential employers confirm your credentials by using the unique verifiable code on your certificate.
- Enjoy the convenience of studying from anywhere at any time, using any device.
- Study online at your own pace and in your own time.
- Get lifetime access to your learning modules.
- Have online support.
ID: YDFT67YHJ
of achievement
This certificate is presented to
Your Name
For completing the
Combined Retail Management and Retail Banking Diploma
on 21st November 2026
Selena Hurford
Selena Hurford
Course Tutor
Daniel Morgan
Daniel Morgan
Head of Academy
Anyone who has an interest in learning more about this subject matter is encouraged to take the course. There are no entry requirements to take the course.
The course is broken down into 0 individual modules. Each module takes between 20 and 90 minutes on average to study. Although you are free to spend as much or as little time as you feel necessary on each module, simply log in and out of the course at your convenience.
You can study the course any time you like. Simply log in and out of the web based course as often as you require. The course is compatible with all computers, tablet devices and smart phones so you can even study while on the move!
Once you have completed all 0 modules there is a multiple choice test. The questions will be on a range of topics found within the 0 modules. The test, like the course, is online and can be taken a time and location of your choosing.
The pass mark for the test is 70%.
If you don’t pass the test first time you will get further opportunities to take the test again after extra study. There are no limits to the number of times you can take the test. All test retakes are included within the price of the course.
You can either use your Visa, MasterCard, American Express, Solo cards or PayPal account to pay for the online course. Our site uses the latest SSL encryption to ensure your safety. All payments are handled securely by PayPal.
You can begin the course immediately after your payment has been received. You will create your login details during the checkout process. We will also send you an email confirming your login details.
We estimate that the course will take about 22 hours to complete in total, plus an additional 30 minutes for the end of course test.
Once you have been awarded your certificate it is valid for life. The certificate does not expire or need renewing.
Thank you for the amazing opportunity to be a nail technician! The course is very interesting, helpful and detailed. I have enjoyed every module and very very soon I'll have a certificate! Highly recommend!
Justina Pavliukoviciene
Great course. Easily readable online, no jargon and had up to date information and illustrations as well as the sources that were used within the modules. Most modules had an assessment at the end where you could check your own knowledge - this was a great add on to ensure you are up to speed. The exam was easily laid out great with no tricky to read questions. The completion certificate was easily accessible on completion and you are given your grade immediately after the exam - it even gives you the option to see your incorrect answers so you can review them in your own leisure. All of the modules are printable so you can ready back as often as you like. Not only this, but throughout the whole course, you have the ability to email representatives of the course who will answer any questions you may have and they are very prompt with their responses. I was overall very happy with this course and will definitely keep New Skills Academy in mind when taking future course. Thank you!
Gemma Johnston
The Marketing Diploma Course was laid out in such a way that it was easy to understand and work through and the modular approach meant I was able to complete the course in a way which suited me.
The New Skills Academy website is easy to use and the user dashboard provides all the information you need to start, continue and complete your studies.
Each module in the course was detailed and broken down into manageable chunks, with downloadable worksheets to test knowledge at the end of each module making sure you have the understanding to progress.
Overall, an easy way to develop new skills!
Nick Eyley
This course was great!!!!! Made me knowledgeable in more than one way.
I work in a landscaping company doing all HR and Bookkeeping, but wanted to further my education and start being able to help clients more than just sending them an invoice, I wanted to start designing as well. I am still going back and reviewing the plants knowledge and reviewing just in case.
I love that you can download the modules for future reference, I will definitely be using this as a tool. And possibly taking more classes to further my education. Thanks to this course I am on my way!
Renee Cruz
I think the Admin and PA Diploma course is absolutely terrific. It gives candidates the chance to develop their skills in the PA and Administration field along with gaining some valuable personal skills along the way. It has given me the boost that I needed to be considered for different job roles in the Administration field and without this my CV would not look as good to potential employers. Giving people the chance to succeed at something they really want to be a part of makes this course brilliant in every way. The layout of each module is set out superbly !
Ashliegh Bell
I loved every aspect of this online digital marketing course. The modules were well constructed and offered up a wealth of information on the subject.
I found myself learning many new things, such as the best practices for implementing an online marketing campaign, whether through social media, email marketing, or otherwise.
Passing this course has gone a long way to helping me with my online business routine.
I sought to improve my efforts at marketing my work and now, thanks to New Skills Academy, I’ve been able to. Thank you so much to New Skills Academy for this amazing course.
Daccari Mitchell
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Yet another well laid out course. This is my 3rd course so far with New Skills Academy.
More than likely will be back for another one soon. This course was enjoyable to do, and I learnt a lot and passed first try. My certificate will be up on the wall soon.
Rob Coops
Excellent course, well explained and easy to understand. The course can be done at my own pace and is available on various devices. The layout of the course was excellent and the notes options is very good. The content is perfect and well structured, making it easy to understand and follow. I will definitely be taking more courses in the future.
Luis Costa
Very interesting and helpful course. I ve learned a lot of interesting things about make up and the tutorials were very helpful and easy to understand. I really reccomend this course for everyone who is passionate about make up and wish to develop their skills and make a career from their hobby.
Nicoleta Lucaci
I found this course incredibly useful, as it provided me with practical knowledge which I can implement in my role as a Support Worker. The videos were clear and concise, and the downloadable worksheets reinforced what I had learned as I was able to put pen to paper. Overall, a fantastic course for a great price! I am looking forward to taking on my next one.
Teleisha Harley
It was an eye opening course that was flexible and easy to access. I was able to complete it from the comfort of my own home whilst also having the tasks to complete which enabled me to check my knowledge. I know feel much more confident in my field of work and really enjoyed doing it.
Ellie Clarke
Wow what an incredible insight for the start of anyone's journey in property. This course gives you so much information and there are tests and questions on each of the modules. The course is very easy to follow and well laid out. You can actually make notes on the pages of each module using the notes tab! I am very excited to say that I passed and I only spent one week on this course. I will print all the PDF information and keep it in a file with my certificate. I feel very confident for my future plans now I have completed this course.
Nichola Anderson
The course was clearly set out with helpful end of week tests which built my knowledge. Being dyslexic I found the course was set out in an easy to understand way. I was able to pass the test on my first attempt. The downloaded pdf are a useful resource that you can keep forever. Looking forward to the next course
Ross Dunsten
Lovely course for people who want to know the basics and of sign language. It's has helped me to get more of an understanding and will greatly benefit me in my workplace. So easy to pick up and the videos were easy to understand. Would definitely recommend to anyone.
Chloe Hambly
