Hospitality Diploma

cpd
£240.00 BUY NOW

Hospitality Course

The hospitality industry is exciting and fast-moving. It can take people around the globe and offers the opportunity for a rewarding and varied career. There are so many aspects to hospitality that it can be difficult to decide which route to pursue. And, of course, the more skills that someone has, the wider the opportunities available to them.

This course is designed to provide those interested in working in hospitality with the knowledge and skills they need to achieve their dream and make a success of their career. This comprehensive course covers event management; wedding planning; restaurant management; hotel management; hotel reception; customer services and travel & tourism.

Events Management Course

The events management course begins with an explanation of the role of an events manager. It teaches the benefits of strategic management, the importance of budgeting, and some of the different software programs available in the industry. Customer service and communication skills are vital to the role, and these are covered alongside a list of the types of events that events managers may be responsible for. Venue design, staging and layout, and working with seasonal themes are discussed. How to manage budgets and finances, and sell tickets are also explained.

Health and safety, ensuring events are safe, and how to deal with emergencies are covered. This is accompanied by a section on handling the logistics of events, from electricity supplies to table plans, and troubleshooting problems.

The events management course also includes wedding planning and the practicalities that need to be considered. It covers choosing the right venue, understanding hidden costs, and negotiating the best deal for clients. It details the different types of weddings, ceremonies and customs that planners are likely to experience, and the legalities associated with each.

Agreeing themes, finding appropriate caterers and entertainment, and recommending the best photographers and videographers are discussed, as well as information on stationery, wedding attire and transportation. The role of a planner when the wedding is taking place abroad is also considered. The final part of this course provides an insight into starting and marketing an events management company along with ensuring that the legal obligations are met.

Wedding Planning Course

The wedding day is often considered to be the most important day in a couple’s relationship. This course covers every detail of planning the perfect wedding day. The course begins with a wedding planner’s responsibilities, the expectations that clients will have when commissioning someone to plan their wedding, and why people choose to trust their wedding with planners. It then covers the different types of weddings, ceremonies and customs that planners are likely to experience, and the legalities associated with each.

The course also discusses the practicalities of arranging a wedding that clients will love. It begins with how to plan the itinerary for the day, and the clothing options available for the couple. It then details the art of finding and booking the perfect venue, and how to arrange themes and dress it accordingly. Locating suitable caterers and bakers that can produce the ideal cake, as well as finding florists and knowing how to place the flowers to best effect within the venue are also included. The different types of wedding entertainment available are covered, along with how to ensure that the right option is booked. Finally, it lays out the different transport options available for the wedding party, and whether transport for guests needs to be considered.

Restaurant Management Course

Dining out is a popular pastime across the world, and service is a key part of a pleasurable dining experience. The restaurant management course covers all aspects of running a successful restaurant.

The course opens with an introduction of how the front of house of a restaurant works and the role of restaurant managers in establishments across the world. Different types of restaurants and effective layouts are covered. This is followed by a discussion of the importance of customer service in the industry and how complaints can be dealt with so that clients are prepared to return.

Understanding the food and drinks served at restaurants, and knowing the component parts of each dish is also covered. This is particularly important when clients have allergies. The legalities of restaurant licensing laws, ensuring health and safety and food hygiene, and how checks and systems are a key part of achieving this are detailed. Finally, the terminology used in the restaurant trade is also included.

Hotel Management Course

When people stay in hotels, the service is a vital part of their experience and will determine if they return. This course starts with an overview of the role of a hotel manager and the particular services and items that guests expect to be provided with on a daily basis. The importance of appearance is also covered. The skills needed to complete the duties of a manager in a timely manner are detailed, and how to both meet and surpass guest expectations from the initial contact to their final departure.

The best way to welcome guests and the procedures for booking in and checking them out, plus effective management of a front desk are discussed. Cleanliness is of vital importance in a hotel, and a manager needs to understand housekeeping to ensure that rooms are always serviced to the highest standards. The terminology used within the hotel industry is also given.

Leadership is an important part of running a hotel. The skills and qualities needed to manage a team of staff are detailed, plus the paperwork and reporting required to perform the duties of a hotel manager and to know what is happening within the business at all times. It also explains the difference between front and back of house, how the front of house should be managed, and how to deal with emergencies. Finally, it covers how hotels can be marketed to improve occupancy rates throughout the year.

Hotel Reception Course

The hotel receptionist is often the first point of contact for guests, so it is important for them to understand their role. The module begins with an overview of the role and the opportunities available. It details the standard procedures for running a hotel reception, checking guests in, taking reservations, and how to provide excellent customer service. All types of communication skills are covered, including verbal, non-verbal and written, plus good telephone etiquette. These skills will assist in the handling of difficult and unhappy guests, along with other tips provided.

The administrative tasks and qualities needed to provide an effective service are listed. Essential computer skills are covered plus the need for a good property management system, and how to use the OPERA system. Branding is an important feature of the hospitality industry. Star ratings are a key indicator of quality and the importance of both of these factors are discussed. Working in a hotel means being part of a team and how to work with other departments forms part of this course.

The importance of health and safety is highlighted and the different safety and security issues necessary in the hotel industry are covered, as well as legal matters relating to the role. Finally, the techniques of selling the services of the hotel and the benefits of upselling are detailed.

Travel & Tourism Course

The Travel and Tourism Diploma course is ideal for anyone who is looking to work in the travel industry in the United Kingdom. This course is filled with information that will put you on the right path to begin a career in this field.

Travel and tourism is a booming industry, and those who wish to travel often require assistance when planning their holiday and travel plans. As you work through this course, you will obtain a full overview of working in the travel and tourism field and how you can even start your own business. The Travel and Tourism Diploma course will give you a full overview of working in the travel and tourism industry, and it will fully prepare you for your new career.

Customer Services Course

These days more companies are looking for members who have outstanding customer service skills. More clients are focusing on the service they receive and are demanding that companies around the world provide them with a better service on a daily basis.

This information-packed course gives you the skills you need to provide your clients with a higher level of service, whether you are dealing with them face to face, over the phone or online. By the end of this Hospitality Diploma, students will have a detailed understanding of the hospitality industry and the range of roles available. They will have a strong basis for starting a career in this exciting sector.

This course includes

24/7 Student Support

End of course certification

Lifetime access to your course

Compatible with modern devices

PLUS - Access to the exclusive New Skills Academy Study Group!

This is a bundle course, and contains the following courses:

Being an events manager can prove to be a highly enjoyable and rewarding career path. The Event Management Diploma course can teach you how to become an events manager in a very short period of time. For a one-off fee and just 15 hours tuition you will be taught everything there is to know about events management, from staging and design, event logistics and legalities through to how to start up your own business in this sector and much more.

Events Management Diploma Course

A career in events management can be exceptionally rewarding. This is a fast-paced environment where you will be expected to know the industry and have outstanding planning and problem-solving skills. This course is ideal for anyone who is looking for a successful career as an event manager or for anyone who is already working within the industry but wants to have a certification in place to prove their passion and dedication to the industry.

Introduction to Events Management Diploma

The events management diploma is made up of twenty-three modules. These modules are brimming with valuable information, tips, advice and guidance to help you enjoy a successful career as an event manager. The course should take around fifteen hours to complete with the convenience of studying at your own pace and where you feel most comfortable, utilising the online modules which work on all devices, making it one of our most popular courses. You will learn a host of essential skills, including staging and design, event logistics, legalities and what you need to know to start your own event management business. During your studies, you will have access to online support and on completion, you will need to pass a multiple-choice test which is based on what you have learned in the modules. On passing, you can download and print your certificate straight away.

What You Will Learn

In this information-packed course, you can expect to learn the following:

  • Understand the benefits of having a diploma and what is expected of you as an events manager.
  • Learn the benefits of strategic management, why budgeting is so important and identify different events management software solutions.
  • Identify why customer service skills are so important along with how to improve your communication skills effectively.
  • Learn about the various types of events you may be asked to manage during your career.
  • Learn about staging and design and gain insight into using the venue's resources, how to use seasonal themes and so much more.
  • Understand the importance of financial management. Learn how to stick to a budget, sell tickets and manage the finances effectively throughout the event.
  • Get insight into the importance of health and safety at all events. Learn how to run an event safely, what to look out for and how to cater to emergencies.
  • Get advice on troubleshooting and logistics at events from electricity supply to tables and parking.
  • Understand your role when it comes to printed materials.
  • Organising transportation.
  • How to start your own events management business.
  • Get a firm understanding of marketing, insurance and tax when opening your own events management business.

Benefits of the Event Management Diploma

This diploma is guaranteed to provide you with a wide range of superior benefits from when you first decide on events management as your career to running your own successful business. The benefits include:

  • Recognised certification.
  • Online support throughout your studies.
  • Informative modules you can rely on.
  • Study at your own pace, no set schedules to work to.
  • Boost your career in events management.
  • Gain the knowledge and skills you need to enjoy a successful career.
  • Get the insight and advice you need to start your own events management business.

Introduction to the Hotel Management Diploma Course

The hotel management diploma is the best choice for anyone who is interested in improving their career prospects within the hospitality industry in the United Kingdom. This course will teach you everything you need to know to run a successful hotel, from communicating with guests to engaging with staff and maintaining front of house duties, while ensuring rooms are serviced to the highest standard and so much more.

Wide range of topics covered

The hotel management diploma covers a wide range of aspects associated with this position within the hospitality industry. The hospitality industry is a very service orientated business and you will need to know what is expected of you, develop skills and gain knowledge on how to complete your duties to the highest standard, always exceeding your guests' expectations.

Gain valuable insight into the industry

The course is broken into manageable modules which will provide you with comprehensive oversight of the duties and responsibilities associated with being a hotel manager. Once you have successfully completed the course and passed the multiple-choice test, you can download and print your certificate and start improving your career prospects straight away.

What you Will Learn

This diploma course is filled with comprehensive modules, which will teach you the following:

  • Learn more about the role of the hotel manager.
  • Identify with the products and services you will be expected to provide to your guests on a daily basis.
  • Understand why appearance is so important in this role.
  • Know what skills you need to complete your duties in an orderly and organised fashion.
  • Learn how to deal with your customers to surpass their expectations daily, whether it's taking a booking over the phone or welcoming them to your hotel on arrival.
  • Get a good understanding on welcoming guests to the hotel, along with essential checking in and checking out procedures that should be followed.
  • Learn how to manage the front desk effectively.
  • Understand more about housekeeping and how to ensure the rooms are always serviced to the highest standards.
  • Understand hotel terminology and terms you will hear on a regular basis.
  • Know what leadership qualities you are going to need to manage a team effectively.
  • Learn about the paperwork and reporting you will need to conduct your duties effectively and keep your finger on the pulse at all times.
  • Know the difference between front and back of house and how to manage the front of house at all times.
  • Learn how to deal with unexpected emergencies.
  • Get information and advice on how to market the hotel to attract more guests to ensure a good occupancy rate throughout the year.

Benefits of the Hotel Management Diploma

This training course can provide you with everything you need to know to fast track your career within the hospitality industry. The benefits include the following:

  • The course is broken into manageable modules.
  • Easy and comprehensive syllabus.
  • Study at your own pace. You can take a week to study this course or you can take a couple of months, the choice is down to you and the amount of time you have available to commit to your studies.
  • Compatible with all devices, enabling you to study from anywhere with an internet connection.
  • Industry recognised certification on successful completion of the course.
  • Online tutor available throughout your studies to provide you with assistance and guidance as needed.
  • Improve your career prospects and fast track your career within the hospitality industry.
  • No entry requirements.
  • Know what is expected of you and what skills you need before accepting any positions.
  • Prove your ability to complete the job by showing your certificate to potential employers.

Hotel Reception Diploma Course

Do you have a passion for customer service? Do you want to find yourself in an exciting career where you meet new people from around the world? Being a hotel receptionist involves so much more than simply answering the phone. Our information packed course is brimming with all the information you need to start a successful career as a hotel receptionist.

Introduction to Hotel Reception Diploma

This course comprises sixteen modules, each focusing on different elements of hotel reception, giving you the knowledge and skills you need to be successful in your position and provide guests with the best service. The course will take you around ten hours to complete. It is up to you how long you take, you can study full or part time, based on your availability and current job status. You will receive lifetime access to the training modules. This gives you the ability to go back and check up on things you are unsure of at any time. Furthermore, you will find that the course is compatible with all devices, enabling you to study at your own pace and in your own time using your computer, laptop, tablet or smartphone.

What You Will Learn

In this course you will learn the following:

  • A basic overview which covers everything from career opportunities to how to be a successful hotel receptionist.
  • Learn the standard procedures relating to hotel receptions. Learn how to check guests in and out and how to take reservations and so much more.
  • Identify with the importance of customer service. Learn about empathy, communication and how to make a good first impression.
  • Get to grips with communication skills. Learn about verbal, non-verbal and written communication skills within this busy and fast paced environment.
  • Learn the basics of handling the telephone in a professional manner. This module covers telephone etiquette and what you should and should not do.
  • Understand how to handle difficult guests. From time to time you will be faced with unhappy guests. Learn the different types of guests, tips on how to deal with them and so much more.
  • Get an understanding of the basic daily administrative tasks. Know what qualities you will need along with organisational skills and the ability to multi-task.
  • Identify what computer skills you are going to need to know. Understand the need for a good quality property management system and how to use OPERA and so much more.
  • Learn about the importance of branding within the hospitality industry. Understand the importance of a star rating and what the rating means.
  • Determine the importance of being a team player and working with other departments within the hotel.
  • Get a good understanding of health and safety within the hotel environment. Learn the different safety and security topics that relate to the hotel environment along with what you need to know to ensure safety in the reception area at all times.
  • Learn how to sell the hotel services to your guests and the benefits of upselling, along with how to use certain sales techniques.
  • Identify how to dress in a professional manner to make a good first impression on guests as well as learn how to deal with stress in this front line position.
  • Know any legal issues relating to your position as well as the future for the hotel receptionist.

Benefits

There are numerous benefits to completing this Hotel Reception Diploma to give you that added advantage over other applicants when applying for a position.

  • Study at your own pace and where you are most comfortable.
  • Study using any device linked to the internet for added convenience.
  • Receive an industry recognised certification on successful completion of the course.
  • Enjoy online support to ensure you get the most of your study experience.
  • Get lifetime access to the modules, so you can refer back as and when needed.

Customer Services Diploma Course

These days more companies are looking for members who have outstanding customer service skills. More clients are focusing on the service they receive and are demanding that companies around the world provide them with a better service on a daily basis.

Introduction to the Customer Services Diploma

This information packed course gives you the skills you need to provide your clients with a higher level of service, whether you are dealing with them face to face, over the phone or online.

The course comprises of eleven modules bursting with information which take around ten hours to complete.

You get to study at your own pace and where you feel most comfortable, as long as you have access to the internet.

The modules are accessible on all devices from PCs to laptops and tablets to mobile phones, giving you the convenience of studying from anywhere at any time. During your studies you will have access to guidance and support from our expert tutors.Further, this course is CPD accredited to give you complete peace of mind that you are completing an industry recognised diploma.

What You Will Learn

This course comprises of eleven information packed modules, these include:

  • Get an oversight of customer service from what it is to the different types to why it is so important for you, your client and your business moving forward.
  • Understand your customers, find your niche and get a firm understanding of consumer rights law in the United Kingdom.
  • Make a great first impression, learn how positive attitude, dress and body language affects how you are perceived.
  • Learn how to care for your customer's needs, from seeing customer service from their perspective to the importance of communication.
  • Get insight into how to retain your customers. Learn how to effectively deal with complaints, provide an outstanding after sales service and what you need to do in the case that the customer is wrong.
  • Learn about the importance of face to face customer service. This module will teach you the importance of a positive first impression and how body language will play a role in the service you provide and how your service is perceived.
  • Get a firm understanding of telephone customer service complete with eleven tips to improve your customer service levels over the phone. This module will also provide valuable insight into telephone etiquette.
  • Understand the importance of electronic customer service. The do's and don'ts and tips on providing an effective service electronically in a world where everyone relies on the internet on a daily basis.
  • The course will teach you how to deal with difficult customers, how to defuse anger, how to control your own emotions and how keeping calm can solve the problem that bit faster.
  • Learn to deal with escalation to improve service levels. This module covers handling abusive clients, handling physical threats and how not to cave into the clients' demands.
  • Learn how to make a good impression at all times by offering the best customer service and recapping the skills you have learned to ensure you can incorporate them into your daily duties without delay.

Benefits of the Customer Services Diploma

Customer services has become essential for all employees in all industries.

It doesn't matter what industry you are working in right now, having a customer services diploma behind you can give you the knowledge and insight you need to provide your clients with a service that they expect and deserve, ensuring you help your business grow daily. Company owners are seeing the benefit of sending their teams for customer services training.

Company owners see more enquiries convert to sales, happier customers and happier team members.

The benefits of a customer services diploma are endless, but here are some you can take note of right way:

  • You will learn how to exceed your customers' expectations.
  • You will learn how to be courteous and helpful to each client you come in contact with.
  • Your motivation levels will increase as you see your clients become more comfortable with you and the service you provide.
  • Learn essential problem solving skills you can use daily.
  • See your confidence soar as you get more comfortable with dealing with customers face to face, over the phone and online.

Restaurant Service and Management Diploma Course

The restaurant management diploma is a comprehensive online course to provide you with everything you need to know to become a successful restaurant manager. The course provides you with insight, information, skills and advice to help you fulfil your role as a restaurant manager and exceed your clients' expectations on a daily basis.

Introduction to the Restaurant Management Diploma

This course is broken into manageable modules which you can access online. The course is accessible on any device, so you can study from anywhere with an internet connection using your PC, laptop, tablet or phone. During your studies you will have access to online support who can guide and assist you and provide you with the support you need to complete your studies and obtain your certification. When you reach the end of the modules, you will be required to pass a multiple choice test. The test has questions on what you have learned. On passing, you will be able to immediately download and print your certificate. In the event that you don't pass the test the first time, you will be given a second chance to take the test once you have reviewed the modules again and are confident that you know everything you need to know.

What you Will Learn

This comprehensive Restaurant Management diploma will teach you the following:

  • An introduction to the front of house of a restaurant.
  • The role of a restaurant manager in all types of restaurants anywhere in the world.
  • Learn about the different types of restaurant establishments and layouts.
  • Know the importance of excellent customer service within the hospitality industry.
  • Learn how to deal with customer complaints in a calm and effective manner to ensure the client will return again in the future.
  • Know your drinks. Knowing your drinks is imperative as a restaurant manager, along with how to serve them correctly.
  • Get to know your food. The importance of knowing every aspect of the menu, what is in each dish and food allergies.
  • Know the different restaurant licensing laws. This also covers the importance of age verification and what you can accept to verify the age of your clients.
  • Learn various restaurant system checklists. Know what checklists you need, how to put them in place and how to monitor them to ensure the restaurant runs smoothly at all times.
  • Know the health and safety laws associated with a restaurant from front of house to the kitchen, food safety and more.
  • Be up to date with restaurant terminology that you may encounter from time to time.

Benefits of the Restaurant Management Diploma Course

This diploma is designed to provide you with the information, insight, knowledge and skill you will need to manage any restaurant. You will have the ability to work as a restaurant manager at a five star hotel or a local eatery. The benefits of this training course include:

  • Improve your career prospects.
  • Fast track your career if you are already working within the restaurant industry.
  • Appeal to potential employers with an industry recognised certification.
  • Know what is expected of you and complete your duties with complete confidence.
  • Easy and comprehensive syllabus that you can rely on.
  • Study at your own pace with no deadlines or set schedules.
  • Study from anywhere with internet access using any device.
  • Have online support throughout your studies to guide and assist you.
  • No entry requirements. You don't have to have restaurant experience in order to complete this course.
  • Affordable one-off fee.
  • Second chance to complete the test in the event you do fail. You will have time to review the modules and retake the test in your own time.
  • Work full time and study in your spare time.

Travel and Tourism Diploma Course

The Travel and Tourism Diploma course is ideal for anyone who is looking to work in the travel industry in the United Kingdom.

This course is filled with information that will put you on the right path to begin a career in this field. Travel and tourism is a booming industry, and those who wish to travel always require assistance when planning their holiday and travel plans.

As you work through this course, you will obtain a full overview of working in the travel and tourism field and how you can even start your own business.

Introduction to the Travel and Tourism Diploma

As this is an online course; all of the information is available to you whenever and wherever your require it. You can study at a pace that is comfortable for you, and access the information in the course 24 hours a day.

Most people who take the course still work full time, which helps you maintain your current lifestyle whilst working towards achieving your dreams.

To access the course, you will require a device that allows you to access the internet, and not only can you see the course, you can also use the online support feature. Furthermore, you will find the course to be incredibly easy to go through thanks to the individual modules.

When completing the course, you must pass a multiple choice test, and you will then be awarded your diploma. We can post the diploma to you for an additional cost, or you can download and print the diploma at home.

What You Will Learn

The Travel and Tourism Diploma course will give you a full overview of working in the travel and tourism industry, and it will fully prepare you for your new career.

The course covers the following:

  • An introduction to travel and tourism
  • Customer services in the travel and tourism industry
  • Developing your career in the travel and tourism industry
  • The different sectors of the travel and tourism industry
  • Understanding why people need the travel and tourism industry
  • Promoting travel and tourism services
  • Planning and development in the tourism industry
  • Ecotourism, short haul and long haul destinations
  • Domestic tourism in the UK
  • How to deal with issues within the travel and tourism industry

Benefits of the Travel and Tourism Diploma

When you work towards earning your travel and tourism diploma online, you will find a number of benefits.

These include the following:

  • You can study from anywhere there is an internet connection, and you can study at a time that is convenient for you.
  • You can also study at a pace that is comfortable for you. There is no time limit, so if it takes you days or months, you can still complete the course.
  • You can study from any device including a tablet, PC or mobile phone.
  • There are easily manageable modules, which help to make studying an enjoyable experience.
  • Online support is available to help you stay on track.
  • Access to a comprehensive syllabus, which helps you to stay on the fast track while learning how to become a travel and tourism expert.
  • Improving your prospects when applying for work in the field.
  • When completing the course, you receive a certified diploma that is respected in the industry.
  • A pricing structure that is affordable.

Wedding Planning Diploma Course

Whether you are in the process of planning your own wedding or you have always wanted to help couples plan the perfect day, then the wedding planning diploma is the right choice for you.

This course provides you with everything you need to know to plan the perfect wedding from start to finish to ensure the day runs smoothly and according to plan.

Introduction to the Wedding Planning Diploma

This diploma is broken down into manageable modules which are information packed to provide you with everything you need to know, whether you intend running your own wedding planning business or you want to plan your own wedding to perfection.

The course is studied online, which provides you with the ability to study from anywhere and at your own pace.

The modules are compatible on all devices, so you can study day or night as and when wanted. Studying the wedding planning diploma enables you to still work full time while you obtain your diploma, which is industry recognised.

On completion of the course and passing of the multiple choice test at the end, you will have the ability to download and print your certificate. You will also have the ability to order your certificate to be posted to you, if you prefer, at an additional cost.

What You Will Learn

The course is brimming with valuable information, advice, tips and guidance to help you plan the perfect wedding.

The modules include the following:

  • Know what activities you will be responsible for as a wedding planner.
  • Learn what will be expected of you from your clients.
  • Understand why couples rely on wedding planners around the world.
  • Learn about different ceremonies and customs.
  • Get an understanding of the process in planning a wedding along with essential time lines.
  • Learn how to book the right venue based on your or your client's unique wedding requirements.
  • Understand different ceremonies and legalities.
  • How to plan the itinerary for the day.
  • Know different themes and how to execute them.
  • Understand different clothing options.
  • Get insight into finding and booking the perfect caterers based on your client's tastes and requirements.
  • Learn about wedding cakes and identifying which baker to use to create the perfect cake for each event.
  • Understand the different forms of wedding entertainment from bands to solo singers to DJs, and how to choose the right one.
  • Get a good understanding of wedding flowers and where to place them.
  • Learn about the various transport options for the bride, groom and wedding party. Identify if you need to arrange transport for visiting guests.

Benefits of taking this course

The wedding planning diploma provides you with all the information you will need to plan the perfect wedding day, whether you are planning your own wedding or you want to start your own business.

You will learn all the important aspects to help with your involvement from the beginning to ensuring the day is executed to perfection.

The benefits of this particular course include:

  • Enjoy a comprehensive syllabus broken into manageable modules.
  • Study at your own pace, there is no schedule to adhere to. You can complete the course within days or months, depending on the time you have available to study.
  • Compatible with all devices, enabling you to study from anywhere with an internet connection. You can even study on the bus or tube on your way home from work.
  • Flexible studying. Study after hours and still manage a full time job.
  • Enjoy the convenience of online support throughout your study process.
  • Improve your career prospects.
  • Start your own wedding planning business.
  • Enjoy an industry recognised certification.
ID: YDFT67YHJ
certificate

of achievement

This certificate is presented to

Your Name

NSA

For completing the

Hospitality Diploma

on 21st November 2021

Selena Hurford

Selena Hurford

Course Tutor

cpd

Daniel Morgan

Daniel Morgan

Head of Academy

Certificate Example

Anyone who has an interest in learning more about this subject matter is encouraged to take the course. There are no entry requirements to take the course.

The course is broken down into 0 individual modules. Each module takes between 20 and 90 minutes on average to study. Although you are free to spend as much or as little time as you feel necessary on each module, simply log in and out of the course at your convenience.

You can study the course any time you like. Simply log in and out of the web based course as often as you require. The course is compatible with all computers, tablet devices and smart phones so you can even study while on the move!

Once you have completed all 0 modules there is a multiple choice test. The questions will be on a range of topics found within the 0 modules. The test, like the course, is online and can be taken a time and location of your choosing.

The pass mark for the test is 70%.

If you don’t pass the test first time you will get further opportunities to take the test again after extra study. There are no limits to the number of times you can take the test. All test retakes are included within the price of the course.

Once you have completed your test you can log in to your account and download/print your certificate any time you need it. If you would prefer us to post you a certificate to a UK address, there will be an admin charge of £10 (certificates sent internationally may cost more).

You can either use your Visa, MasterCard, American Express, Solo cards or PayPal account to pay for the online course. Our site uses the latest SSL encryption to ensure your safety. All payments are handled securely by PayPal.

You can begin the course immediately after your payment has been received. You will create your login details during the checkout process. We will also send you an email confirming your login details.

We estimate that the course will take about 80 hours to complete in total, plus an additional 30 minutes for the end of course test.

Once you have been awarded your certificate it is valid for life. The certificate does not expire or need renewing.

I love the course very straight forward. Would love to know if there are any more courses available like this for advancement. Everything is clearly explained and if you get in trouble there is a helpline you can call. There should be more courses like this available online to benefit those people that want to go to work in their chosen field but are unable to pay for a program at college or else where. Well done and thank you for allowing me to pursue my interest and hopefully a career at the end of my studying.

Jo Debbage-lodge

I found the course relevant, clear, concise and a good basis for a change of career to HR. I thought it was good value for money, the balance of information, the exercises were good and liked the fact that I can access from wherever and study at my own pace.

I found the website easy to navigate and liked the fact it remembered where I was up to. When I asked a question of support, I got a fast response that solved my question. I would do courses with New Skills Academy in the future.

Thank you very much!

Victoria Ames

Well structured and easy to follow coursework. My queries were answered promptly and were clearly not stock Q&A responses so I felt I had been given real support.

The test at the end was unexpected as the end of module tests were self marking. As it was a timed test that covered every aspect of the course but in a random way which meant one had to pay attention and read the questions carefully!

I feel I have achieved something and will certainly follow up with another course. New Skills Academy is highly recommended as an online study organisation, as well.

Moi Watson

For me, as a current employee in Human Resources, this HR Management Course was an excellent opportunity to get more insight of the industry and my job role. The course provided with a lot of relevant information that I could relate to in my job role as well as find ideas that I would be able to adapt in my workplace. I am keen on sharing my knowledge and implementing these new ideas in order to help our company achieve success. Would highly recommend this HRM course to people desiring to join Human Resources as well as the ones already working in the industry as everyone will be able to obtain something that will help them develop as a worker, a person and a future HR Manager!

Sandra Zinkeviciute

I my opinion it is the best idea for people who working full time. You can start anytime you want, all files you can keep to learning. You are boss yourself:-)

The platform is available anytime, I can back to module if I forgot something. I recommend for everyone who wants broaden their knowledge.

leksandra Szczepaniak

This course was super fun and so easy to follow.

I loved the convenience of learning everywhere, I could use my phone or tablet and do the course in the car, breaks while at work or in the privacy of my living room. The videos were wonderful and the worksheets helped so much as well... I'm more confident in myself now :)

Tara Ireland

Duration:
80 hours

Access:
Lifetime Access

Approved by:
CPD

Learning Type:


Text based modules  Images 

Cost:
£240.00

0% Finance

Hospitality Course

The hospitality industry is exciting and fast-moving. It can take people around the globe and offers the opportunity for a rewarding and varied career. There are so many aspects to hospitality that it can be difficult to decide which route to pursue. And, of course, the more skills that someone has, the wider the opportunities available to them.

This course is designed to provide those interested in working in hospitality with the knowledge and skills they need to achieve their dream and make a success of their career. This comprehensive course covers event management; wedding planning; restaurant management; hotel management; hotel reception; customer services and travel & tourism.

Events Management Course

The events management course begins with an explanation of the role of an events manager. It teaches the benefits of strategic management, the importance of budgeting, and some of the different software programs available in the industry. Customer service and communication skills are vital to the role, and these are covered alongside a list of the types of events that events managers may be responsible for. Venue design, staging and layout, and working with seasonal themes are discussed. How to manage budgets and finances, and sell tickets are also explained.

Health and safety, ensuring events are safe, and how to deal with emergencies are covered. This is accompanied by a section on handling the logistics of events, from electricity supplies to table plans, and troubleshooting problems.

The events management course also includes wedding planning and the practicalities that need to be considered. It covers choosing the right venue, understanding hidden costs, and negotiating the best deal for clients. It details the different types of weddings, ceremonies and customs that planners are likely to experience, and the legalities associated with each.

Agreeing themes, finding appropriate caterers and entertainment, and recommending the best photographers and videographers are discussed, as well as information on stationery, wedding attire and transportation. The role of a planner when the wedding is taking place abroad is also considered. The final part of this course provides an insight into starting and marketing an events management company along with ensuring that the legal obligations are met.

Wedding Planning Course

The wedding day is often considered to be the most important day in a couple’s relationship. This course covers every detail of planning the perfect wedding day. The course begins with a wedding planner’s responsibilities, the expectations that clients will have when commissioning someone to plan their wedding, and why people choose to trust their wedding with planners. It then covers the different types of weddings, ceremonies and customs that planners are likely to experience, and the legalities associated with each.

The course also discusses the practicalities of arranging a wedding that clients will love. It begins with how to plan the itinerary for the day, and the clothing options available for the couple. It then details the art of finding and booking the perfect venue, and how to arrange themes and dress it accordingly. Locating suitable caterers and bakers that can produce the ideal cake, as well as finding florists and knowing how to place the flowers to best effect within the venue are also included. The different types of wedding entertainment available are covered, along with how to ensure that the right option is booked. Finally, it lays out the different transport options available for the wedding party, and whether transport for guests needs to be considered.

Restaurant Management Course

Dining out is a popular pastime across the world, and service is a key part of a pleasurable dining experience. The restaurant management course covers all aspects of running a successful restaurant.

The course opens with an introduction of how the front of house of a restaurant works and the role of restaurant managers in establishments across the world. Different types of restaurants and effective layouts are covered. This is followed by a discussion of the importance of customer service in the industry and how complaints can be dealt with so that clients are prepared to return.

Understanding the food and drinks served at restaurants, and knowing the component parts of each dish is also covered. This is particularly important when clients have allergies. The legalities of restaurant licensing laws, ensuring health and safety and food hygiene, and how checks and systems are a key part of achieving this are detailed. Finally, the terminology used in the restaurant trade is also included.

Hotel Management Course

When people stay in hotels, the service is a vital part of their experience and will determine if they return. This course starts with an overview of the role of a hotel manager and the particular services and items that guests expect to be provided with on a daily basis. The importance of appearance is also covered. The skills needed to complete the duties of a manager in a timely manner are detailed, and how to both meet and surpass guest expectations from the initial contact to their final departure.

The best way to welcome guests and the procedures for booking in and checking them out, plus effective management of a front desk are discussed. Cleanliness is of vital importance in a hotel, and a manager needs to understand housekeeping to ensure that rooms are always serviced to the highest standards. The terminology used within the hotel industry is also given.

Leadership is an important part of running a hotel. The skills and qualities needed to manage a team of staff are detailed, plus the paperwork and reporting required to perform the duties of a hotel manager and to know what is happening within the business at all times. It also explains the difference between front and back of house, how the front of house should be managed, and how to deal with emergencies. Finally, it covers how hotels can be marketed to improve occupancy rates throughout the year.

Hotel Reception Course

The hotel receptionist is often the first point of contact for guests, so it is important for them to understand their role. The module begins with an overview of the role and the opportunities available. It details the standard procedures for running a hotel reception, checking guests in, taking reservations, and how to provide excellent customer service. All types of communication skills are covered, including verbal, non-verbal and written, plus good telephone etiquette. These skills will assist in the handling of difficult and unhappy guests, along with other tips provided.

The administrative tasks and qualities needed to provide an effective service are listed. Essential computer skills are covered plus the need for a good property management system, and how to use the OPERA system. Branding is an important feature of the hospitality industry. Star ratings are a key indicator of quality and the importance of both of these factors are discussed. Working in a hotel means being part of a team and how to work with other departments forms part of this course.

The importance of health and safety is highlighted and the different safety and security issues necessary in the hotel industry are covered, as well as legal matters relating to the role. Finally, the techniques of selling the services of the hotel and the benefits of upselling are detailed.

Travel & Tourism Course

The Travel and Tourism Diploma course is ideal for anyone who is looking to work in the travel industry in the United Kingdom. This course is filled with information that will put you on the right path to begin a career in this field.

Travel and tourism is a booming industry, and those who wish to travel often require assistance when planning their holiday and travel plans. As you work through this course, you will obtain a full overview of working in the travel and tourism field and how you can even start your own business. The Travel and Tourism Diploma course will give you a full overview of working in the travel and tourism industry, and it will fully prepare you for your new career.

Customer Services Course

These days more companies are looking for members who have outstanding customer service skills. More clients are focusing on the service they receive and are demanding that companies around the world provide them with a better service on a daily basis.

This information-packed course gives you the skills you need to provide your clients with a higher level of service, whether you are dealing with them face to face, over the phone or online. By the end of this Hospitality Diploma, students will have a detailed understanding of the hospitality industry and the range of roles available. They will have a strong basis for starting a career in this exciting sector.

This course includes

24/7 Student Support

End of course certification

Lifetime access to your course

Compatible with modern devices

PLUS - Access to the exclusive New Skills Academy Study Group!

This is a bundle course, and contains the following courses:

Being an events manager can prove to be a highly enjoyable and rewarding career path. The Event Management Diploma course can teach you how to become an events manager in a very short period of time. For a one-off fee and just 15 hours tuition you will be taught everything there is to know about events management, from staging and design, event logistics and legalities through to how to start up your own business in this sector and much more.

Events Management Diploma Course

A career in events management can be exceptionally rewarding. This is a fast-paced environment where you will be expected to know the industry and have outstanding planning and problem-solving skills. This course is ideal for anyone who is looking for a successful career as an event manager or for anyone who is already working within the industry but wants to have a certification in place to prove their passion and dedication to the industry.

Introduction to Events Management Diploma

The events management diploma is made up of twenty-three modules. These modules are brimming with valuable information, tips, advice and guidance to help you enjoy a successful career as an event manager. The course should take around fifteen hours to complete with the convenience of studying at your own pace and where you feel most comfortable, utilising the online modules which work on all devices, making it one of our most popular courses. You will learn a host of essential skills, including staging and design, event logistics, legalities and what you need to know to start your own event management business. During your studies, you will have access to online support and on completion, you will need to pass a multiple-choice test which is based on what you have learned in the modules. On passing, you can download and print your certificate straight away.

What You Will Learn

In this information-packed course, you can expect to learn the following:

  • Understand the benefits of having a diploma and what is expected of you as an events manager.
  • Learn the benefits of strategic management, why budgeting is so important and identify different events management software solutions.
  • Identify why customer service skills are so important along with how to improve your communication skills effectively.
  • Learn about the various types of events you may be asked to manage during your career.
  • Learn about staging and design and gain insight into using the venue's resources, how to use seasonal themes and so much more.
  • Understand the importance of financial management. Learn how to stick to a budget, sell tickets and manage the finances effectively throughout the event.
  • Get insight into the importance of health and safety at all events. Learn how to run an event safely, what to look out for and how to cater to emergencies.
  • Get advice on troubleshooting and logistics at events from electricity supply to tables and parking.
  • Understand your role when it comes to printed materials.
  • Organising transportation.
  • How to start your own events management business.
  • Get a firm understanding of marketing, insurance and tax when opening your own events management business.

Benefits of the Event Management Diploma

This diploma is guaranteed to provide you with a wide range of superior benefits from when you first decide on events management as your career to running your own successful business. The benefits include:

  • Recognised certification.
  • Online support throughout your studies.
  • Informative modules you can rely on.
  • Study at your own pace, no set schedules to work to.
  • Boost your career in events management.
  • Gain the knowledge and skills you need to enjoy a successful career.
  • Get the insight and advice you need to start your own events management business.

Introduction to the Hotel Management Diploma Course

The hotel management diploma is the best choice for anyone who is interested in improving their career prospects within the hospitality industry in the United Kingdom. This course will teach you everything you need to know to run a successful hotel, from communicating with guests to engaging with staff and maintaining front of house duties, while ensuring rooms are serviced to the highest standard and so much more.

Wide range of topics covered

The hotel management diploma covers a wide range of aspects associated with this position within the hospitality industry. The hospitality industry is a very service orientated business and you will need to know what is expected of you, develop skills and gain knowledge on how to complete your duties to the highest standard, always exceeding your guests' expectations.

Gain valuable insight into the industry

The course is broken into manageable modules which will provide you with comprehensive oversight of the duties and responsibilities associated with being a hotel manager. Once you have successfully completed the course and passed the multiple-choice test, you can download and print your certificate and start improving your career prospects straight away.

What you Will Learn

This diploma course is filled with comprehensive modules, which will teach you the following:

  • Learn more about the role of the hotel manager.
  • Identify with the products and services you will be expected to provide to your guests on a daily basis.
  • Understand why appearance is so important in this role.
  • Know what skills you need to complete your duties in an orderly and organised fashion.
  • Learn how to deal with your customers to surpass their expectations daily, whether it's taking a booking over the phone or welcoming them to your hotel on arrival.
  • Get a good understanding on welcoming guests to the hotel, along with essential checking in and checking out procedures that should be followed.
  • Learn how to manage the front desk effectively.
  • Understand more about housekeeping and how to ensure the rooms are always serviced to the highest standards.
  • Understand hotel terminology and terms you will hear on a regular basis.
  • Know what leadership qualities you are going to need to manage a team effectively.
  • Learn about the paperwork and reporting you will need to conduct your duties effectively and keep your finger on the pulse at all times.
  • Know the difference between front and back of house and how to manage the front of house at all times.
  • Learn how to deal with unexpected emergencies.
  • Get information and advice on how to market the hotel to attract more guests to ensure a good occupancy rate throughout the year.

Benefits of the Hotel Management Diploma

This training course can provide you with everything you need to know to fast track your career within the hospitality industry. The benefits include the following:

  • The course is broken into manageable modules.
  • Easy and comprehensive syllabus.
  • Study at your own pace. You can take a week to study this course or you can take a couple of months, the choice is down to you and the amount of time you have available to commit to your studies.
  • Compatible with all devices, enabling you to study from anywhere with an internet connection.
  • Industry recognised certification on successful completion of the course.
  • Online tutor available throughout your studies to provide you with assistance and guidance as needed.
  • Improve your career prospects and fast track your career within the hospitality industry.
  • No entry requirements.
  • Know what is expected of you and what skills you need before accepting any positions.
  • Prove your ability to complete the job by showing your certificate to potential employers.

Hotel Reception Diploma Course

Do you have a passion for customer service? Do you want to find yourself in an exciting career where you meet new people from around the world? Being a hotel receptionist involves so much more than simply answering the phone. Our information packed course is brimming with all the information you need to start a successful career as a hotel receptionist.

Introduction to Hotel Reception Diploma

This course comprises sixteen modules, each focusing on different elements of hotel reception, giving you the knowledge and skills you need to be successful in your position and provide guests with the best service. The course will take you around ten hours to complete. It is up to you how long you take, you can study full or part time, based on your availability and current job status. You will receive lifetime access to the training modules. This gives you the ability to go back and check up on things you are unsure of at any time. Furthermore, you will find that the course is compatible with all devices, enabling you to study at your own pace and in your own time using your computer, laptop, tablet or smartphone.

What You Will Learn

In this course you will learn the following:

  • A basic overview which covers everything from career opportunities to how to be a successful hotel receptionist.
  • Learn the standard procedures relating to hotel receptions. Learn how to check guests in and out and how to take reservations and so much more.
  • Identify with the importance of customer service. Learn about empathy, communication and how to make a good first impression.
  • Get to grips with communication skills. Learn about verbal, non-verbal and written communication skills within this busy and fast paced environment.
  • Learn the basics of handling the telephone in a professional manner. This module covers telephone etiquette and what you should and should not do.
  • Understand how to handle difficult guests. From time to time you will be faced with unhappy guests. Learn the different types of guests, tips on how to deal with them and so much more.
  • Get an understanding of the basic daily administrative tasks. Know what qualities you will need along with organisational skills and the ability to multi-task.
  • Identify what computer skills you are going to need to know. Understand the need for a good quality property management system and how to use OPERA and so much more.
  • Learn about the importance of branding within the hospitality industry. Understand the importance of a star rating and what the rating means.
  • Determine the importance of being a team player and working with other departments within the hotel.
  • Get a good understanding of health and safety within the hotel environment. Learn the different safety and security topics that relate to the hotel environment along with what you need to know to ensure safety in the reception area at all times.
  • Learn how to sell the hotel services to your guests and the benefits of upselling, along with how to use certain sales techniques.
  • Identify how to dress in a professional manner to make a good first impression on guests as well as learn how to deal with stress in this front line position.
  • Know any legal issues relating to your position as well as the future for the hotel receptionist.

Benefits

There are numerous benefits to completing this Hotel Reception Diploma to give you that added advantage over other applicants when applying for a position.

  • Study at your own pace and where you are most comfortable.
  • Study using any device linked to the internet for added convenience.
  • Receive an industry recognised certification on successful completion of the course.
  • Enjoy online support to ensure you get the most of your study experience.
  • Get lifetime access to the modules, so you can refer back as and when needed.

Customer Services Diploma Course

These days more companies are looking for members who have outstanding customer service skills. More clients are focusing on the service they receive and are demanding that companies around the world provide them with a better service on a daily basis.

Introduction to the Customer Services Diploma

This information packed course gives you the skills you need to provide your clients with a higher level of service, whether you are dealing with them face to face, over the phone or online.

The course comprises of eleven modules bursting with information which take around ten hours to complete.

You get to study at your own pace and where you feel most comfortable, as long as you have access to the internet.

The modules are accessible on all devices from PCs to laptops and tablets to mobile phones, giving you the convenience of studying from anywhere at any time. During your studies you will have access to guidance and support from our expert tutors.Further, this course is CPD accredited to give you complete peace of mind that you are completing an industry recognised diploma.

What You Will Learn

This course comprises of eleven information packed modules, these include:

  • Get an oversight of customer service from what it is to the different types to why it is so important for you, your client and your business moving forward.
  • Understand your customers, find your niche and get a firm understanding of consumer rights law in the United Kingdom.
  • Make a great first impression, learn how positive attitude, dress and body language affects how you are perceived.
  • Learn how to care for your customer's needs, from seeing customer service from their perspective to the importance of communication.
  • Get insight into how to retain your customers. Learn how to effectively deal with complaints, provide an outstanding after sales service and what you need to do in the case that the customer is wrong.
  • Learn about the importance of face to face customer service. This module will teach you the importance of a positive first impression and how body language will play a role in the service you provide and how your service is perceived.
  • Get a firm understanding of telephone customer service complete with eleven tips to improve your customer service levels over the phone. This module will also provide valuable insight into telephone etiquette.
  • Understand the importance of electronic customer service. The do's and don'ts and tips on providing an effective service electronically in a world where everyone relies on the internet on a daily basis.
  • The course will teach you how to deal with difficult customers, how to defuse anger, how to control your own emotions and how keeping calm can solve the problem that bit faster.
  • Learn to deal with escalation to improve service levels. This module covers handling abusive clients, handling physical threats and how not to cave into the clients' demands.
  • Learn how to make a good impression at all times by offering the best customer service and recapping the skills you have learned to ensure you can incorporate them into your daily duties without delay.

Benefits of the Customer Services Diploma

Customer services has become essential for all employees in all industries.

It doesn't matter what industry you are working in right now, having a customer services diploma behind you can give you the knowledge and insight you need to provide your clients with a service that they expect and deserve, ensuring you help your business grow daily. Company owners are seeing the benefit of sending their teams for customer services training.

Company owners see more enquiries convert to sales, happier customers and happier team members.

The benefits of a customer services diploma are endless, but here are some you can take note of right way:

  • You will learn how to exceed your customers' expectations.
  • You will learn how to be courteous and helpful to each client you come in contact with.
  • Your motivation levels will increase as you see your clients become more comfortable with you and the service you provide.
  • Learn essential problem solving skills you can use daily.
  • See your confidence soar as you get more comfortable with dealing with customers face to face, over the phone and online.

Restaurant Service and Management Diploma Course

The restaurant management diploma is a comprehensive online course to provide you with everything you need to know to become a successful restaurant manager. The course provides you with insight, information, skills and advice to help you fulfil your role as a restaurant manager and exceed your clients' expectations on a daily basis.

Introduction to the Restaurant Management Diploma

This course is broken into manageable modules which you can access online. The course is accessible on any device, so you can study from anywhere with an internet connection using your PC, laptop, tablet or phone. During your studies you will have access to online support who can guide and assist you and provide you with the support you need to complete your studies and obtain your certification. When you reach the end of the modules, you will be required to pass a multiple choice test. The test has questions on what you have learned. On passing, you will be able to immediately download and print your certificate. In the event that you don't pass the test the first time, you will be given a second chance to take the test once you have reviewed the modules again and are confident that you know everything you need to know.

What you Will Learn

This comprehensive Restaurant Management diploma will teach you the following:

  • An introduction to the front of house of a restaurant.
  • The role of a restaurant manager in all types of restaurants anywhere in the world.
  • Learn about the different types of restaurant establishments and layouts.
  • Know the importance of excellent customer service within the hospitality industry.
  • Learn how to deal with customer complaints in a calm and effective manner to ensure the client will return again in the future.
  • Know your drinks. Knowing your drinks is imperative as a restaurant manager, along with how to serve them correctly.
  • Get to know your food. The importance of knowing every aspect of the menu, what is in each dish and food allergies.
  • Know the different restaurant licensing laws. This also covers the importance of age verification and what you can accept to verify the age of your clients.
  • Learn various restaurant system checklists. Know what checklists you need, how to put them in place and how to monitor them to ensure the restaurant runs smoothly at all times.
  • Know the health and safety laws associated with a restaurant from front of house to the kitchen, food safety and more.
  • Be up to date with restaurant terminology that you may encounter from time to time.

Benefits of the Restaurant Management Diploma Course

This diploma is designed to provide you with the information, insight, knowledge and skill you will need to manage any restaurant. You will have the ability to work as a restaurant manager at a five star hotel or a local eatery. The benefits of this training course include:

  • Improve your career prospects.
  • Fast track your career if you are already working within the restaurant industry.
  • Appeal to potential employers with an industry recognised certification.
  • Know what is expected of you and complete your duties with complete confidence.
  • Easy and comprehensive syllabus that you can rely on.
  • Study at your own pace with no deadlines or set schedules.
  • Study from anywhere with internet access using any device.
  • Have online support throughout your studies to guide and assist you.
  • No entry requirements. You don't have to have restaurant experience in order to complete this course.
  • Affordable one-off fee.
  • Second chance to complete the test in the event you do fail. You will have time to review the modules and retake the test in your own time.
  • Work full time and study in your spare time.

Travel and Tourism Diploma Course

The Travel and Tourism Diploma course is ideal for anyone who is looking to work in the travel industry in the United Kingdom.

This course is filled with information that will put you on the right path to begin a career in this field. Travel and tourism is a booming industry, and those who wish to travel always require assistance when planning their holiday and travel plans.

As you work through this course, you will obtain a full overview of working in the travel and tourism field and how you can even start your own business.

Introduction to the Travel and Tourism Diploma

As this is an online course; all of the information is available to you whenever and wherever your require it. You can study at a pace that is comfortable for you, and access the information in the course 24 hours a day.

Most people who take the course still work full time, which helps you maintain your current lifestyle whilst working towards achieving your dreams.

To access the course, you will require a device that allows you to access the internet, and not only can you see the course, you can also use the online support feature. Furthermore, you will find the course to be incredibly easy to go through thanks to the individual modules.

When completing the course, you must pass a multiple choice test, and you will then be awarded your diploma. We can post the diploma to you for an additional cost, or you can download and print the diploma at home.

What You Will Learn

The Travel and Tourism Diploma course will give you a full overview of working in the travel and tourism industry, and it will fully prepare you for your new career.

The course covers the following:

  • An introduction to travel and tourism
  • Customer services in the travel and tourism industry
  • Developing your career in the travel and tourism industry
  • The different sectors of the travel and tourism industry
  • Understanding why people need the travel and tourism industry
  • Promoting travel and tourism services
  • Planning and development in the tourism industry
  • Ecotourism, short haul and long haul destinations
  • Domestic tourism in the UK
  • How to deal with issues within the travel and tourism industry

Benefits of the Travel and Tourism Diploma

When you work towards earning your travel and tourism diploma online, you will find a number of benefits.

These include the following:

  • You can study from anywhere there is an internet connection, and you can study at a time that is convenient for you.
  • You can also study at a pace that is comfortable for you. There is no time limit, so if it takes you days or months, you can still complete the course.
  • You can study from any device including a tablet, PC or mobile phone.
  • There are easily manageable modules, which help to make studying an enjoyable experience.
  • Online support is available to help you stay on track.
  • Access to a comprehensive syllabus, which helps you to stay on the fast track while learning how to become a travel and tourism expert.
  • Improving your prospects when applying for work in the field.
  • When completing the course, you receive a certified diploma that is respected in the industry.
  • A pricing structure that is affordable.

Wedding Planning Diploma Course

Whether you are in the process of planning your own wedding or you have always wanted to help couples plan the perfect day, then the wedding planning diploma is the right choice for you.

This course provides you with everything you need to know to plan the perfect wedding from start to finish to ensure the day runs smoothly and according to plan.

Introduction to the Wedding Planning Diploma

This diploma is broken down into manageable modules which are information packed to provide you with everything you need to know, whether you intend running your own wedding planning business or you want to plan your own wedding to perfection.

The course is studied online, which provides you with the ability to study from anywhere and at your own pace.

The modules are compatible on all devices, so you can study day or night as and when wanted. Studying the wedding planning diploma enables you to still work full time while you obtain your diploma, which is industry recognised.

On completion of the course and passing of the multiple choice test at the end, you will have the ability to download and print your certificate. You will also have the ability to order your certificate to be posted to you, if you prefer, at an additional cost.

What You Will Learn

The course is brimming with valuable information, advice, tips and guidance to help you plan the perfect wedding.

The modules include the following:

  • Know what activities you will be responsible for as a wedding planner.
  • Learn what will be expected of you from your clients.
  • Understand why couples rely on wedding planners around the world.
  • Learn about different ceremonies and customs.
  • Get an understanding of the process in planning a wedding along with essential time lines.
  • Learn how to book the right venue based on your or your client's unique wedding requirements.
  • Understand different ceremonies and legalities.
  • How to plan the itinerary for the day.
  • Know different themes and how to execute them.
  • Understand different clothing options.
  • Get insight into finding and booking the perfect caterers based on your client's tastes and requirements.
  • Learn about wedding cakes and identifying which baker to use to create the perfect cake for each event.
  • Understand the different forms of wedding entertainment from bands to solo singers to DJs, and how to choose the right one.
  • Get a good understanding of wedding flowers and where to place them.
  • Learn about the various transport options for the bride, groom and wedding party. Identify if you need to arrange transport for visiting guests.

Benefits of taking this course

The wedding planning diploma provides you with all the information you will need to plan the perfect wedding day, whether you are planning your own wedding or you want to start your own business.

You will learn all the important aspects to help with your involvement from the beginning to ensuring the day is executed to perfection.

The benefits of this particular course include:

  • Enjoy a comprehensive syllabus broken into manageable modules.
  • Study at your own pace, there is no schedule to adhere to. You can complete the course within days or months, depending on the time you have available to study.
  • Compatible with all devices, enabling you to study from anywhere with an internet connection. You can even study on the bus or tube on your way home from work.
  • Flexible studying. Study after hours and still manage a full time job.
  • Enjoy the convenience of online support throughout your study process.
  • Improve your career prospects.
  • Start your own wedding planning business.
  • Enjoy an industry recognised certification.
ID: YDFT67YHJ
certificate

of achievement

This certificate is presented to

Your Name

NSA

For completing the

Hospitality Diploma

on 21st November 2021

Selena Hurford

Selena Hurford

Course Tutor

cpd

Daniel Morgan

Daniel Morgan

Head of Academy

Certificate Example

Anyone who has an interest in learning more about this subject matter is encouraged to take the course. There are no entry requirements to take the course.

The course is broken down into 0 individual modules. Each module takes between 20 and 90 minutes on average to study. Although you are free to spend as much or as little time as you feel necessary on each module, simply log in and out of the course at your convenience.

You can study the course any time you like. Simply log in and out of the web based course as often as you require. The course is compatible with all computers, tablet devices and smart phones so you can even study while on the move!

Once you have completed all 0 modules there is a multiple choice test. The questions will be on a range of topics found within the 0 modules. The test, like the course, is online and can be taken a time and location of your choosing.

The pass mark for the test is 70%.

If you don’t pass the test first time you will get further opportunities to take the test again after extra study. There are no limits to the number of times you can take the test. All test retakes are included within the price of the course.

Once you have completed your test you can log in to your account and download/print your certificate any time you need it. If you would prefer us to post you a certificate to a UK address, there will be an admin charge of £10 (certificates sent internationally may cost more).

You can either use your Visa, MasterCard, American Express, Solo cards or PayPal account to pay for the online course. Our site uses the latest SSL encryption to ensure your safety. All payments are handled securely by PayPal.

You can begin the course immediately after your payment has been received. You will create your login details during the checkout process. We will also send you an email confirming your login details.

We estimate that the course will take about 80 hours to complete in total, plus an additional 30 minutes for the end of course test.

Once you have been awarded your certificate it is valid for life. The certificate does not expire or need renewing.

I love the course very straight forward. Would love to know if there are any more courses available like this for advancement. Everything is clearly explained and if you get in trouble there is a helpline you can call. There should be more courses like this available online to benefit those people that want to go to work in their chosen field but are unable to pay for a program at college or else where. Well done and thank you for allowing me to pursue my interest and hopefully a career at the end of my studying.

Jo Debbage-lodge

I found the course relevant, clear, concise and a good basis for a change of career to HR. I thought it was good value for money, the balance of information, the exercises were good and liked the fact that I can access from wherever and study at my own pace.

I found the website easy to navigate and liked the fact it remembered where I was up to. When I asked a question of support, I got a fast response that solved my question. I would do courses with New Skills Academy in the future.

Thank you very much!

Victoria Ames

Well structured and easy to follow coursework. My queries were answered promptly and were clearly not stock Q&A responses so I felt I had been given real support.

The test at the end was unexpected as the end of module tests were self marking. As it was a timed test that covered every aspect of the course but in a random way which meant one had to pay attention and read the questions carefully!

I feel I have achieved something and will certainly follow up with another course. New Skills Academy is highly recommended as an online study organisation, as well.

Moi Watson

For me, as a current employee in Human Resources, this HR Management Course was an excellent opportunity to get more insight of the industry and my job role. The course provided with a lot of relevant information that I could relate to in my job role as well as find ideas that I would be able to adapt in my workplace. I am keen on sharing my knowledge and implementing these new ideas in order to help our company achieve success. Would highly recommend this HRM course to people desiring to join Human Resources as well as the ones already working in the industry as everyone will be able to obtain something that will help them develop as a worker, a person and a future HR Manager!

Sandra Zinkeviciute

I my opinion it is the best idea for people who working full time. You can start anytime you want, all files you can keep to learning. You are boss yourself:-)

The platform is available anytime, I can back to module if I forgot something. I recommend for everyone who wants broaden their knowledge.

leksandra Szczepaniak

This course was super fun and so easy to follow.

I loved the convenience of learning everywhere, I could use my phone or tablet and do the course in the car, breaks while at work or in the privacy of my living room. The videos were wonderful and the worksheets helped so much as well... I'm more confident in myself now :)

Tara Ireland

https://uk.trustpilot.com/review/newskillsacademy.co.uk
xo

All New Skills Academy Students Are Eligible for an XO Student Discount Card

GET YOURS NOW

Why you should study with us

Learn with confidence...

Free Course

Get a FREE Course

Sign up to our newsletter and get access to the Interview Skills and CV Writing Certificate course for free!
Simply enter your details below and we will email you access to your free course!

What our students say about us...