Travel & Tourism Certification
The Travel and Tourism course is ideal for anyone who is looking to work in the travel industry.
This course is filled with information that will put you on the right path to begin a career in this field.
Travel and tourism is a booming industry, and those who wish to travel always require assistance when planning their holiday and travel plans. As you work through this course, you will obtain a full overview of working in the travel and tourism field and how you can even start your own business.
Introduction to the Travel and Tourism Certification
As this is an online course; all of the information is available to you whenever and wherever your require it.
You can study at a pace that is comfortable for you, and access the information in the course 24 hours a day. Most people who take the course still work full time, which helps you maintain your current lifestyle whilst working towards achieving your dreams.
To access the course, you will require a device that allows you to access the internet, and not only can you see the course, you can also use the online support feature. Furthermore, you will find the course to be incredibly easy to go through thanks to the individual modules.
When completing the course, you must pass a multiple choice test, and you will then be awarded your certification. We can post the certification to you for an additional cost, or you can download and print the certification at home.
What You Will Learn
The Travel and Tourism Diploma course will give you a full overview of working in the travel and tourism industry, and it will fully prepare you for your new career.
The course covers the following:
- An introduction to travel and tourism
- Customer services in the travel and tourism industry
- Developing your career in the travel and tourism industry
- The different sectors of the travel and tourism industry
- Understanding why people need the travel and tourism industry
- Promoting travel and tourism services
- Planning and development in the tourism industry
- Ecotourism, short haul and long haul destinations
- Domestic tourism in the UK
- How to deal with issues within the travel and tourism industry
Benefits of the Travel and Tourism certification
When you work towards earning your travel and tourism certification online, you will find a number of benefits.
These include the following:
- You can study from anywhere there is an internet connection, and you can study at a time that is convenient for you.
- You can also study at a pace that is comfortable for you. There is no time limit, so if it takes you days or months, you can still complete the course.
- You can study from any device including a tablet, PC or mobile phone.
- There are easily manageable modules, which help to make studying an enjoyable experience.
- Online support is available to help you stay on track.
- Access to a comprehensive syllabus, which helps you to stay on the fast track while learning how to become a travel and tourism expert.
- Improving your prospects when applying for work in the field.
- A price that is affordable.
This course includes
24/7 Student Support
End of course certification
Lifetime access to your course
Compatible with modern devices
- What we actually mean by 'travel and tourism'
- The scope and scale of the industry
- The different facets of the industry
- The potential for your career
- The basics of customer service
- Understanding the needs and wants of the customers
- Dealing with issues
- How to improve your own skills for dealing with customers
- Getting started in the industry
- The potential directions your career can go
- The skills you need in order to make progress
- Options for travelling or broadening your horizons
- The most popular sectors within the industry
- How to get started in them
- The potential and long term picture of the sectors
- Issues or problems you may have to contend with
- What we mean by the term 'tourism management'
- The key characteristics you will need to succeed
- The key parts of the job that you need to excel at
- What is expected of you within this role?
- The reasons for the industry
- What people are looking for when they travel or are tourists
- By teaching individuals how to read this way, they can apply these lessons to other unfamiliar words, by sounding them out.
- How to handle problems when products or services cannot be supplied
- The basics of promotion and marketing within the industry
- The size and scale of marketing
- How it impacts on your own career
- Key methods used in the promotion of the industry
- The link between social media and tourism
- How to handle both sides at the same time
- Key things to look out for with social media and how it impacts your job
- How to take advantage of social media
- What we mean by tourism policy and strategy
- Implementing those policies
- The role you play in the policy or strategy
- Understanding the aims and recording progress
- The basics of tourism planning and development
- Your role in the process
- Dealing with issues and identifying problems within the market
- Turning things around to your advantage
- What we mean by ecotourism
- The reasons why people get involved in this type of specialist tour
- How to deal with these special requests
- The future of specialised tourism
- The basics of long haul destinations
- The basics of short haul destinations
- How to handle the requests to provide what the customer wants
- Key points to look out for when dealing with these destinations
- The importance of domestic tourism
- The US market
- Dealing with US travel destinations
- Selling the US market abroad
- How to identify a trend
- Examples of trends
- How to take advantage of a trend
- The future of travel
- The main issues that will arise during your career
- Staying ahead of the game
- How to contend with those issues
- Boosting your career at the end of the day

of achievement
This certificate is presented to
Your Name

For completing the
Travel & Tourism Certification
on 21st November 2025
Selena Hurford
Selena Hurford
Course Tutor

Daniel Morgan
Daniel Morgan
Head of Academy

Anyone who has an interest in learning more about this subject matter is encouraged to take the course. There are no entry requirements to take the course.
The course is broken down into 15 individual modules. Each module takes between 20 and 90 minutes on average to study. Although you are free to spend as much or as little time as you feel necessary on each module, simply log in and out of the course at your convenience.
You can study the course any time you like. Simply log in and out of the web based course as often as you require. The course is compatible with all computers, tablet devices and smart phones so you can even study while on the move!
Once you have completed all 15 modules there is a multiple choice test. The questions will be on a range of topics found within the 15 modules. The test, like the course, is online and can be taken a time and location of your choosing.
The pass mark for the test is 70%.
If you don’t pass the test first time you will get further opportunities to take the test again after extra study. There are no limits to the number of times you can take the test. All test retakes are included within the price of the course.
You can either use your Visa, MasterCard, American Express, Solo cards or PayPal account to pay for the online course. Our site uses the latest SSL encryption to ensure your safety. All payments are handled securely by PayPal.
You can begin the course immediately after your payment has been received. You will create your login details during the checkout process. We will also send you an email confirming your login details.
We estimate that the course will take about 10 hours to complete in total, plus an additional 30 minutes for the end of course test.
Once you have been awarded your certificate it is valid for life. The certificate does not expire or need renewing.
Amazing, informative course, really great value for money. Easy to use and navigate the website, and well worth it. Very clear and concise instructions.
I work in fraud at the moment and am just looking for something to add to my CV. Really great value for money. Simple, quick, easy and informative. Lots of modules that make up the course that are simple yet informative about fraud and money laundering and other aspects of fraud.
I’ve enjoyed the course so far and am looking forward to completing it and gaining a new qualification for my CV as well as new knowledge for my current workplace.

Jade Petrie
The International Massage course is exceptional in value. The course is comprehensively laid out, each component labelled with an initial written notes, followed by details excellent videos which actually show exactly how to massage.
The course covers all types of massage such as Lomi lomi massage to hot stone massage.
I have benefited enormously from registering on this course. I would have absolutely no hesitation in recommending this course to anyone as I am aware of how much they would benefit.
I gave my friend a massage just for fun & she was amazed & told me she thinks I am the best masseuse ever. She should know as she has regular massages from professional. So what are you waiting for? Go ahead sign up for the course.
By the way no one is paying me to say this, I am saying what I believe to be true.

Abba Howson
I was a bit apprehensive about doing this course online but I needn't have worried. I was able to work through the modules at my own pace.
The course material was easy to understand and had some really useful and practical information and advice such as choosing a name for your business and the pitfalls of working from home.
I'm really, really glad I did this course as I am a home baker and it has provided lots of useful knowledge and tips to take my business forward.
The course has definitely given me the confidence to take my hobby to the next level.
Thank you

Monica Richards
I my opinion it is the best idea for people who working full time. You can start anytime you want, all files you can keep to learning. You are boss yourself:-)
The platform is available anytime, I can back to module if I forgot something. I recommend for everyone who wants broaden their knowledge.

leksandra Szczepaniak
Brilliant course. As a busy ,working mum this course gave a chance to change my career but it also gave me a chance to study in my own free time. Very easy wording, education videos, important information you can't find online. The brilliant thing is that even after finishing the course you still can go back to your modules and view the videos again. The help from assistants is great. The minute I contacted them with question they always responded very quickly and professionally.

Monica Carter
his is a really great course, its content is really useful.
It’s great value for money and it’s not at all stressful. It’s so easy to understand, yet it covers complex aspects regarding safe practices. It let’s you stop and start the course, which means I can still work in a full time job, which won’t effect me financially.
This has been the best decision to complete this course. I’m really keen to learn more skills, and maybe do a few more courses to expand my skills set. I will most definitely be using New Skills Academy to help me!

Samantha Holmes
The Travel and Tourism course is ideal for anyone who is looking to work in the travel industry.
This course is filled with information that will put you on the right path to begin a career in this field.
Travel and tourism is a booming industry, and those who wish to travel always require assistance when planning their holiday and travel plans. As you work through this course, you will obtain a full overview of working in the travel and tourism field and how you can even start your own business.
Introduction to the Travel and Tourism Certification
As this is an online course; all of the information is available to you whenever and wherever your require it.
You can study at a pace that is comfortable for you, and access the information in the course 24 hours a day. Most people who take the course still work full time, which helps you maintain your current lifestyle whilst working towards achieving your dreams.
To access the course, you will require a device that allows you to access the internet, and not only can you see the course, you can also use the online support feature. Furthermore, you will find the course to be incredibly easy to go through thanks to the individual modules.
When completing the course, you must pass a multiple choice test, and you will then be awarded your certification. We can post the certification to you for an additional cost, or you can download and print the certification at home.
What You Will Learn
The Travel and Tourism Diploma course will give you a full overview of working in the travel and tourism industry, and it will fully prepare you for your new career.
The course covers the following:
- An introduction to travel and tourism
- Customer services in the travel and tourism industry
- Developing your career in the travel and tourism industry
- The different sectors of the travel and tourism industry
- Understanding why people need the travel and tourism industry
- Promoting travel and tourism services
- Planning and development in the tourism industry
- Ecotourism, short haul and long haul destinations
- Domestic tourism in the UK
- How to deal with issues within the travel and tourism industry
Benefits of the Travel and Tourism certification
When you work towards earning your travel and tourism certification online, you will find a number of benefits.
These include the following:
- You can study from anywhere there is an internet connection, and you can study at a time that is convenient for you.
- You can also study at a pace that is comfortable for you. There is no time limit, so if it takes you days or months, you can still complete the course.
- You can study from any device including a tablet, PC or mobile phone.
- There are easily manageable modules, which help to make studying an enjoyable experience.
- Online support is available to help you stay on track.
- Access to a comprehensive syllabus, which helps you to stay on the fast track while learning how to become a travel and tourism expert.
- Improving your prospects when applying for work in the field.
- A price that is affordable.
This course includes
24/7 Student Support
End of course certification
Lifetime access to your course
Compatible with modern devices
- What we actually mean by 'travel and tourism'
- The scope and scale of the industry
- The different facets of the industry
- The potential for your career
- The basics of customer service
- Understanding the needs and wants of the customers
- Dealing with issues
- How to improve your own skills for dealing with customers
- Getting started in the industry
- The potential directions your career can go
- The skills you need in order to make progress
- Options for travelling or broadening your horizons
- The most popular sectors within the industry
- How to get started in them
- The potential and long term picture of the sectors
- Issues or problems you may have to contend with
- What we mean by the term 'tourism management'
- The key characteristics you will need to succeed
- The key parts of the job that you need to excel at
- What is expected of you within this role?
- The reasons for the industry
- What people are looking for when they travel or are tourists
- By teaching individuals how to read this way, they can apply these lessons to other unfamiliar words, by sounding them out.
- How to handle problems when products or services cannot be supplied
- The basics of promotion and marketing within the industry
- The size and scale of marketing
- How it impacts on your own career
- Key methods used in the promotion of the industry
- The link between social media and tourism
- How to handle both sides at the same time
- Key things to look out for with social media and how it impacts your job
- How to take advantage of social media
- What we mean by tourism policy and strategy
- Implementing those policies
- The role you play in the policy or strategy
- Understanding the aims and recording progress
- The basics of tourism planning and development
- Your role in the process
- Dealing with issues and identifying problems within the market
- Turning things around to your advantage
- What we mean by ecotourism
- The reasons why people get involved in this type of specialist tour
- How to deal with these special requests
- The future of specialised tourism
- The basics of long haul destinations
- The basics of short haul destinations
- How to handle the requests to provide what the customer wants
- Key points to look out for when dealing with these destinations
- The importance of domestic tourism
- The US market
- Dealing with US travel destinations
- Selling the US market abroad
- How to identify a trend
- Examples of trends
- How to take advantage of a trend
- The future of travel
- The main issues that will arise during your career
- Staying ahead of the game
- How to contend with those issues
- Boosting your career at the end of the day

of achievement
This certificate is presented to
Your Name

For completing the
Travel & Tourism Certification
on 21st November 2025
Selena Hurford
Selena Hurford
Course Tutor

Daniel Morgan
Daniel Morgan
Head of Academy

Anyone who has an interest in learning more about this subject matter is encouraged to take the course. There are no entry requirements to take the course.
The course is broken down into 15 individual modules. Each module takes between 20 and 90 minutes on average to study. Although you are free to spend as much or as little time as you feel necessary on each module, simply log in and out of the course at your convenience.
You can study the course any time you like. Simply log in and out of the web based course as often as you require. The course is compatible with all computers, tablet devices and smart phones so you can even study while on the move!
Once you have completed all 15 modules there is a multiple choice test. The questions will be on a range of topics found within the 15 modules. The test, like the course, is online and can be taken a time and location of your choosing.
The pass mark for the test is 70%.
If you don’t pass the test first time you will get further opportunities to take the test again after extra study. There are no limits to the number of times you can take the test. All test retakes are included within the price of the course.
You can either use your Visa, MasterCard, American Express, Solo cards or PayPal account to pay for the online course. Our site uses the latest SSL encryption to ensure your safety. All payments are handled securely by PayPal.
You can begin the course immediately after your payment has been received. You will create your login details during the checkout process. We will also send you an email confirming your login details.
We estimate that the course will take about 10 hours to complete in total, plus an additional 30 minutes for the end of course test.
Once you have been awarded your certificate it is valid for life. The certificate does not expire or need renewing.
Amazing, informative course, really great value for money. Easy to use and navigate the website, and well worth it. Very clear and concise instructions.
I work in fraud at the moment and am just looking for something to add to my CV. Really great value for money. Simple, quick, easy and informative. Lots of modules that make up the course that are simple yet informative about fraud and money laundering and other aspects of fraud.
I’ve enjoyed the course so far and am looking forward to completing it and gaining a new qualification for my CV as well as new knowledge for my current workplace.

Jade Petrie
The International Massage course is exceptional in value. The course is comprehensively laid out, each component labelled with an initial written notes, followed by details excellent videos which actually show exactly how to massage.
The course covers all types of massage such as Lomi lomi massage to hot stone massage.
I have benefited enormously from registering on this course. I would have absolutely no hesitation in recommending this course to anyone as I am aware of how much they would benefit.
I gave my friend a massage just for fun & she was amazed & told me she thinks I am the best masseuse ever. She should know as she has regular massages from professional. So what are you waiting for? Go ahead sign up for the course.
By the way no one is paying me to say this, I am saying what I believe to be true.

Abba Howson
I was a bit apprehensive about doing this course online but I needn't have worried. I was able to work through the modules at my own pace.
The course material was easy to understand and had some really useful and practical information and advice such as choosing a name for your business and the pitfalls of working from home.
I'm really, really glad I did this course as I am a home baker and it has provided lots of useful knowledge and tips to take my business forward.
The course has definitely given me the confidence to take my hobby to the next level.
Thank you

Monica Richards
I my opinion it is the best idea for people who working full time. You can start anytime you want, all files you can keep to learning. You are boss yourself:-)
The platform is available anytime, I can back to module if I forgot something. I recommend for everyone who wants broaden their knowledge.

leksandra Szczepaniak
Brilliant course. As a busy ,working mum this course gave a chance to change my career but it also gave me a chance to study in my own free time. Very easy wording, education videos, important information you can't find online. The brilliant thing is that even after finishing the course you still can go back to your modules and view the videos again. The help from assistants is great. The minute I contacted them with question they always responded very quickly and professionally.

Monica Carter
his is a really great course, its content is really useful.
It’s great value for money and it’s not at all stressful. It’s so easy to understand, yet it covers complex aspects regarding safe practices. It let’s you stop and start the course, which means I can still work in a full time job, which won’t effect me financially.
This has been the best decision to complete this course. I’m really keen to learn more skills, and maybe do a few more courses to expand my skills set. I will most definitely be using New Skills Academy to help me!

Samantha Holmes
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Yet another well laid out course. This is my 3rd course so far with New Skills Academy.
More than likely will be back for another one soon. This course was enjoyable to do, and I learnt a lot and passed first try. My certificate will be up on the wall soon.
Rob Coops

Wow what an incredible insight for the start of anyone's journey in property. This course gives you so much information and there are tests and questions on each of the modules. The course is very easy to follow and well laid out. You can actually make notes on the pages of each module using the notes tab! I am very excited to say that I passed and I only spent one week on this course. I will print all the PDF information and keep it in a file with my certificate. I feel very confident for my future plans now I have completed this course.
Nichola Anderson

I took up this course initially to help me with my own dog, but found that as I worked through the material I actually started thinking that this could be something that I could use to make a second income. From start to finish I found the course engaging and interesting. I am now doing another dog related course and am experiencing the same level of enjoyment. I would recommend New Skills Academy without hesitation.
Keith Smith

This is a great course for any level of knowledge. Very easy to navigate, great practical tasks and explanations are very clear. You can revise any module with no problem. The test wasn’t too hard if you completed every module. It may be handy to make some notes before you start. Overall I'm very happy with my choice. Thank you New skills for my New skills :)
Julia Bobkova

It was an eye opening course that was flexible and easy to access. I was able to complete it from the comfort of my own home whilst also having the tasks to complete which enabled me to check my knowledge. I know feel much more confident in my field of work and really enjoyed doing it.
Ellie Clarke

Omg im so excited, over joyed and all the good stuff that comes to mind! Wonderful experience doing lessons with New Skills Academy. I look foward to doing more courses with them. I hope this will encourage others to come on board and refresh your minds or to learn something new, it's a win win situation. I want to thank New Skills Academy so much for making this as simple as possible for me.
Shari Anderson

I am a doctor. This course is well organized, covering all areas of CBT. The videos and practical tips are very helpful. All the modules are arranged with good explanations and examples. Also each module consists of quick test and assignment which enables you to gain knowledge. Finally I would like to thank the New Skills Academy team.
Dr. M. Arshad

I found this course incredibly useful, as it provided me with practical knowledge which I can implement in my role as a Support Worker. The videos were clear and concise, and the downloadable worksheets reinforced what I had learned as I was able to put pen to paper. Overall, a fantastic course for a great price! I am looking forward to taking on my next one.
Teleisha Harley