Travel & Tourism Certification
Why you should study with us
The Travel and Tourism course is ideal for anyone who is looking to work in the travel industry.
This course is filled with information that will put you on the right path to begin a career in this field.
Travel and tourism is a booming industry, and those who wish to travel always require assistance when planning their holiday and travel plans. As you work through this course, you will obtain a full overview of working in the travel and tourism field and how you can even start your own business.
Introduction to the Travel and Tourism Certification
As this is an online course; all of the information is available to you whenever and wherever your require it.
You can study at a pace that is comfortable for you, and access the information in the course 24 hours a day. Most people who take the course still work full time, which helps you maintain your current lifestyle whilst working towards achieving your dreams.
To access the course, you will require a device that allows you to access the internet, and not only can you see the course, you can also use the online support feature. Furthermore, you will find the course to be incredibly easy to go through thanks to the individual modules.
When completing the course, you must pass a multiple choice test, and you will then be awarded your certification. We can post the certification to you for an additional cost, or you can download and print the certification at home.
What You Will Learn
The Travel and Tourism Diploma course will give you a full overview of working in the travel and tourism industry, and it will fully prepare you for your new career.
The course covers the following:
- An introduction to travel and tourism
- Customer services in the travel and tourism industry
- Developing your career in the travel and tourism industry
- The different sectors of the travel and tourism industry
- Understanding why people need the travel and tourism industry
- Promoting travel and tourism services
- Planning and development in the tourism industry
- Ecotourism, short haul and long haul destinations
- Domestic tourism in the UK
- How to deal with issues within the travel and tourism industry
Benefits of the Travel and Tourism certification
When you work towards earning your travel and tourism certification online, you will find a number of benefits.
These include the following:
- You can study from anywhere there is an internet connection, and you can study at a time that is convenient for you.
- You can also study at a pace that is comfortable for you. There is no time limit, so if it takes you days or months, you can still complete the course.
- You can study from any device including a tablet, PC or mobile phone.
- There are easily manageable modules, which help to make studying an enjoyable experience.
- Online support is available to help you stay on track.
- Access to a comprehensive syllabus, which helps you to stay on the fast track while learning how to become a travel and tourism expert.
- Improving your prospects when applying for work in the field.
- A price that is affordable.
This course includes
24/7 Student Support
End of course certification
Lifetime access to your course
Compatible with modern devices
- What we actually mean by 'travel and tourism'
- The scope and scale of the industry
- The different facets of the industry
- The potential for your career
- The basics of customer service
- Understanding the needs and wants of the customers
- Dealing with issues
- How to improve your own skills for dealing with customers
- Getting started in the industry
- The potential directions your career can go
- The skills you need in order to make progress
- Options for travelling or broadening your horizons
- The most popular sectors within the industry
- How to get started in them
- The potential and long term picture of the sectors
- Issues or problems you may have to contend with
- What we mean by the term 'tourism management'
- The key characteristics you will need to succeed
- The key parts of the job that you need to excel at
- What is expected of you within this role?
- The reasons for the industry
- What people are looking for when they travel or are tourists
- By teaching individuals how to read this way, they can apply these lessons to other unfamiliar words, by sounding them out.
- How to handle problems when products or services cannot be supplied
- The basics of promotion and marketing within the industry
- The size and scale of marketing
- How it impacts on your own career
- Key methods used in the promotion of the industry
- The link between social media and tourism
- How to handle both sides at the same time
- Key things to look out for with social media and how it impacts your job
- How to take advantage of social media
- What we mean by tourism policy and strategy
- Implementing those policies
- The role you play in the policy or strategy
- Understanding the aims and recording progress
- The basics of tourism planning and development
- Your role in the process
- Dealing with issues and identifying problems within the market
- Turning things around to your advantage
- What we mean by ecotourism
- The reasons why people get involved in this type of specialist tour
- How to deal with these special requests
- The future of specialised tourism
- The basics of long haul destinations
- The basics of short haul destinations
- How to handle the requests to provide what the customer wants
- Key points to look out for when dealing with these destinations
- The importance of domestic tourism
- The US market
- Dealing with US travel destinations
- Selling the US market abroad
- How to identify a trend
- Examples of trends
- How to take advantage of a trend
- The future of travel
- The main issues that will arise during your career
- Staying ahead of the game
- How to contend with those issues
- Boosting your career at the end of the day
ID: YDFT67YHJ
of achievement
This certificate is presented to
Your Name
For completing the
Travel & Tourism Certification
on 21st November 2025
Selena Hurford
Selena Hurford
Course Tutor
Daniel Morgan
Daniel Morgan
Head of Academy
Anyone who has an interest in learning more about this subject matter is encouraged to take the course. There are no entry requirements to take the course.
The course is broken down into 15 individual modules. Each module takes between 20 and 90 minutes on average to study. Although you are free to spend as much or as little time as you feel necessary on each module, simply log in and out of the course at your convenience.
You can study the course any time you like. Simply log in and out of the web based course as often as you require. The course is compatible with all computers, tablet devices and smart phones so you can even study while on the move!
Once you have completed all 15 modules there is a multiple choice test. The questions will be on a range of topics found within the 15 modules. The test, like the course, is online and can be taken a time and location of your choosing.
The pass mark for the test is 70%.
If you don’t pass the test first time you will get further opportunities to take the test again after extra study. There are no limits to the number of times you can take the test. All test retakes are included within the price of the course.
You can either use your Visa, MasterCard, American Express, Solo cards or PayPal account to pay for the online course. Our site uses the latest SSL encryption to ensure your safety. All payments are handled securely by PayPal.
You can begin the course immediately after your payment has been received. You will create your login details during the checkout process. We will also send you an email confirming your login details.
We estimate that the course will take about 10 hours to complete in total, plus an additional 30 minutes for the end of course test.
Once you have been awarded your certificate it is valid for life. The certificate does not expire or need renewing.
I really enjoyed this course. It allowed me to go at my own pace, completing modules in my lunch breaks or at home and you can do the modules as many times as you like which suited me.
The modules were explained well, included a clear step by step guide with a video and a spreadsheet to practice on which allowed me to learn the content in different ways. The module content was extremely valuable and taught me how to understand Excel which will lead to saving time in future projects needing Excel.
This course not only includes the very basics but explains some core Excel processes. I recommend this course to all abilities and anyone who needs to use Excel.
Gemma Bytheway
An excellent course with up to date thinking based on good research about canine behaviours. I particularly liked the style of teaching. Suitable for all levels and had just the right touch.
I found it stimulating, encouraging and above all, not patronising. It will be very helpful to me on my road as an animal Reiki therapist working with a wide variety of breeds in a rescue centre. I am now much more aware of calming signals and subtle signals that the dog is ready to accept contact.
I would recommend it to anyone wanting to enhance their understanding and communication with dogs.
Lucy Lofting
Great course lots to learn and apply very informative, as a pharmacy assistant this course has given me more knowledge and confidence to provide great services to my customers.
Assignments were easy to follow and I would recommend anyone to study a course at New Skills Academy as you can do them in your own time.
Having a certificate not only boosts my confidence, but also shows my employers that i have learnt new skills and have gained more information that is useful for my area of work.
Thanks very much New Skills Academy, I will study with you again!
Shane Hills
Absolutely amazing course.. I had so much fun learning with New Skills Academy. This course was so informative, set out really well and I learned so much. It was great that with two young children under 3, I still managed to learn and pass my course that I’m so happy about.
Also fantastic that for a small fee I am having my certificate sent out to me which is a great option for me. All that’s left for me to do now is practice practice and practice. New Skills Academy have given me the confidence to start my venture as a Face Painter. Thank you so much. Amy xx
Amy Hewson
My son has Aspergers Syndrome, so when this course Autism Awareness Diploma came up with 90% off just after Christmas, I thought I would like to do it. There was no pressure on myself and progressed at my own pace, the course is very informative with lots of hints and tips. The process of going through the Modules and assignments was also very easy to do. The cost of the course was expensive if I hadn't had 90% off. I wouldn't hesitate in recommending New Skills Academy courses to other people for their informative and ease of usage. I really enjoyed it.
Dawn Hughes
This course is incredibly helpful and easy to understand to start off a career in event planning. The case studies give you an insight into the real world of this role and not just the "shiny exterior". I'm loving this course and cannot wait to use the knowledge that I have gained in the [hopefully not so distant] future!
Leanne Dormer
The Travel and Tourism course is ideal for anyone who is looking to work in the travel industry.
This course is filled with information that will put you on the right path to begin a career in this field.
Travel and tourism is a booming industry, and those who wish to travel always require assistance when planning their holiday and travel plans. As you work through this course, you will obtain a full overview of working in the travel and tourism field and how you can even start your own business.
Introduction to the Travel and Tourism Certification
As this is an online course; all of the information is available to you whenever and wherever your require it.
You can study at a pace that is comfortable for you, and access the information in the course 24 hours a day. Most people who take the course still work full time, which helps you maintain your current lifestyle whilst working towards achieving your dreams.
To access the course, you will require a device that allows you to access the internet, and not only can you see the course, you can also use the online support feature. Furthermore, you will find the course to be incredibly easy to go through thanks to the individual modules.
When completing the course, you must pass a multiple choice test, and you will then be awarded your certification. We can post the certification to you for an additional cost, or you can download and print the certification at home.
What You Will Learn
The Travel and Tourism Diploma course will give you a full overview of working in the travel and tourism industry, and it will fully prepare you for your new career.
The course covers the following:
- An introduction to travel and tourism
- Customer services in the travel and tourism industry
- Developing your career in the travel and tourism industry
- The different sectors of the travel and tourism industry
- Understanding why people need the travel and tourism industry
- Promoting travel and tourism services
- Planning and development in the tourism industry
- Ecotourism, short haul and long haul destinations
- Domestic tourism in the UK
- How to deal with issues within the travel and tourism industry
Benefits of the Travel and Tourism certification
When you work towards earning your travel and tourism certification online, you will find a number of benefits.
These include the following:
- You can study from anywhere there is an internet connection, and you can study at a time that is convenient for you.
- You can also study at a pace that is comfortable for you. There is no time limit, so if it takes you days or months, you can still complete the course.
- You can study from any device including a tablet, PC or mobile phone.
- There are easily manageable modules, which help to make studying an enjoyable experience.
- Online support is available to help you stay on track.
- Access to a comprehensive syllabus, which helps you to stay on the fast track while learning how to become a travel and tourism expert.
- Improving your prospects when applying for work in the field.
- A price that is affordable.
This course includes
24/7 Student Support
End of course certification
Lifetime access to your course
Compatible with modern devices
- What we actually mean by 'travel and tourism'
- The scope and scale of the industry
- The different facets of the industry
- The potential for your career
- The basics of customer service
- Understanding the needs and wants of the customers
- Dealing with issues
- How to improve your own skills for dealing with customers
- Getting started in the industry
- The potential directions your career can go
- The skills you need in order to make progress
- Options for travelling or broadening your horizons
- The most popular sectors within the industry
- How to get started in them
- The potential and long term picture of the sectors
- Issues or problems you may have to contend with
- What we mean by the term 'tourism management'
- The key characteristics you will need to succeed
- The key parts of the job that you need to excel at
- What is expected of you within this role?
- The reasons for the industry
- What people are looking for when they travel or are tourists
- By teaching individuals how to read this way, they can apply these lessons to other unfamiliar words, by sounding them out.
- How to handle problems when products or services cannot be supplied
- The basics of promotion and marketing within the industry
- The size and scale of marketing
- How it impacts on your own career
- Key methods used in the promotion of the industry
- The link between social media and tourism
- How to handle both sides at the same time
- Key things to look out for with social media and how it impacts your job
- How to take advantage of social media
- What we mean by tourism policy and strategy
- Implementing those policies
- The role you play in the policy or strategy
- Understanding the aims and recording progress
- The basics of tourism planning and development
- Your role in the process
- Dealing with issues and identifying problems within the market
- Turning things around to your advantage
- What we mean by ecotourism
- The reasons why people get involved in this type of specialist tour
- How to deal with these special requests
- The future of specialised tourism
- The basics of long haul destinations
- The basics of short haul destinations
- How to handle the requests to provide what the customer wants
- Key points to look out for when dealing with these destinations
- The importance of domestic tourism
- The US market
- Dealing with US travel destinations
- Selling the US market abroad
- How to identify a trend
- Examples of trends
- How to take advantage of a trend
- The future of travel
- The main issues that will arise during your career
- Staying ahead of the game
- How to contend with those issues
- Boosting your career at the end of the day
ID: YDFT67YHJ
of achievement
This certificate is presented to
Your Name
For completing the
Travel & Tourism Certification
on 21st November 2025
Selena Hurford
Selena Hurford
Course Tutor
Daniel Morgan
Daniel Morgan
Head of Academy
Anyone who has an interest in learning more about this subject matter is encouraged to take the course. There are no entry requirements to take the course.
The course is broken down into 15 individual modules. Each module takes between 20 and 90 minutes on average to study. Although you are free to spend as much or as little time as you feel necessary on each module, simply log in and out of the course at your convenience.
You can study the course any time you like. Simply log in and out of the web based course as often as you require. The course is compatible with all computers, tablet devices and smart phones so you can even study while on the move!
Once you have completed all 15 modules there is a multiple choice test. The questions will be on a range of topics found within the 15 modules. The test, like the course, is online and can be taken a time and location of your choosing.
The pass mark for the test is 70%.
If you don’t pass the test first time you will get further opportunities to take the test again after extra study. There are no limits to the number of times you can take the test. All test retakes are included within the price of the course.
You can either use your Visa, MasterCard, American Express, Solo cards or PayPal account to pay for the online course. Our site uses the latest SSL encryption to ensure your safety. All payments are handled securely by PayPal.
You can begin the course immediately after your payment has been received. You will create your login details during the checkout process. We will also send you an email confirming your login details.
We estimate that the course will take about 10 hours to complete in total, plus an additional 30 minutes for the end of course test.
Once you have been awarded your certificate it is valid for life. The certificate does not expire or need renewing.
I really enjoyed this course. It allowed me to go at my own pace, completing modules in my lunch breaks or at home and you can do the modules as many times as you like which suited me.
The modules were explained well, included a clear step by step guide with a video and a spreadsheet to practice on which allowed me to learn the content in different ways. The module content was extremely valuable and taught me how to understand Excel which will lead to saving time in future projects needing Excel.
This course not only includes the very basics but explains some core Excel processes. I recommend this course to all abilities and anyone who needs to use Excel.
Gemma Bytheway
An excellent course with up to date thinking based on good research about canine behaviours. I particularly liked the style of teaching. Suitable for all levels and had just the right touch.
I found it stimulating, encouraging and above all, not patronising. It will be very helpful to me on my road as an animal Reiki therapist working with a wide variety of breeds in a rescue centre. I am now much more aware of calming signals and subtle signals that the dog is ready to accept contact.
I would recommend it to anyone wanting to enhance their understanding and communication with dogs.
Lucy Lofting
Great course lots to learn and apply very informative, as a pharmacy assistant this course has given me more knowledge and confidence to provide great services to my customers.
Assignments were easy to follow and I would recommend anyone to study a course at New Skills Academy as you can do them in your own time.
Having a certificate not only boosts my confidence, but also shows my employers that i have learnt new skills and have gained more information that is useful for my area of work.
Thanks very much New Skills Academy, I will study with you again!
Shane Hills
Absolutely amazing course.. I had so much fun learning with New Skills Academy. This course was so informative, set out really well and I learned so much. It was great that with two young children under 3, I still managed to learn and pass my course that I’m so happy about.
Also fantastic that for a small fee I am having my certificate sent out to me which is a great option for me. All that’s left for me to do now is practice practice and practice. New Skills Academy have given me the confidence to start my venture as a Face Painter. Thank you so much. Amy xx
Amy Hewson
My son has Aspergers Syndrome, so when this course Autism Awareness Diploma came up with 90% off just after Christmas, I thought I would like to do it. There was no pressure on myself and progressed at my own pace, the course is very informative with lots of hints and tips. The process of going through the Modules and assignments was also very easy to do. The cost of the course was expensive if I hadn't had 90% off. I wouldn't hesitate in recommending New Skills Academy courses to other people for their informative and ease of usage. I really enjoyed it.
Dawn Hughes
This course is incredibly helpful and easy to understand to start off a career in event planning. The case studies give you an insight into the real world of this role and not just the "shiny exterior". I'm loving this course and cannot wait to use the knowledge that I have gained in the [hopefully not so distant] future!
Leanne Dormer
Why you should study with us
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RRP
$100
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Lovely course for people who want to know the basics and of sign language. It's has helped me to get more of an understanding and will greatly benefit me in my workplace. So easy to pick up and the videos were easy to understand. Would definitely recommend to anyone.
Chloe Hambly
Yet another well laid out course. This is my 3rd course so far with New Skills Academy.
More than likely will be back for another one soon. This course was enjoyable to do, and I learnt a lot and passed first try. My certificate will be up on the wall soon.
Rob Coops
I took up this course initially to help me with my own dog, but found that as I worked through the material I actually started thinking that this could be something that I could use to make a second income. From start to finish I found the course engaging and interesting. I am now doing another dog related course and am experiencing the same level of enjoyment. I would recommend New Skills Academy without hesitation.
Keith Smith
Wow what an incredible insight for the start of anyone's journey in property. This course gives you so much information and there are tests and questions on each of the modules. The course is very easy to follow and well laid out. You can actually make notes on the pages of each module using the notes tab! I am very excited to say that I passed and I only spent one week on this course. I will print all the PDF information and keep it in a file with my certificate. I feel very confident for my future plans now I have completed this course.
Nichola Anderson
Excellent course, well explained and easy to understand. The course can be done at my own pace and is available on various devices. The layout of the course was excellent and the notes options is very good. The content is perfect and well structured, making it easy to understand and follow. I will definitely be taking more courses in the future.
Luis Costa
Omg im so excited, over joyed and all the good stuff that comes to mind! Wonderful experience doing lessons with New Skills Academy. I look foward to doing more courses with them. I hope this will encourage others to come on board and refresh your minds or to learn something new, it's a win win situation. I want to thank New Skills Academy so much for making this as simple as possible for me.
Shari Anderson
The course was clearly set out with helpful end of week tests which built my knowledge. Being dyslexic I found the course was set out in an easy to understand way. I was able to pass the test on my first attempt. The downloaded pdf are a useful resource that you can keep forever. Looking forward to the next course
Ross Dunsten
This is a great course for any level of knowledge. Very easy to navigate, great practical tasks and explanations are very clear. You can revise any module with no problem. The test wasn’t too hard if you completed every module. It may be handy to make some notes before you start. Overall I'm very happy with my choice. Thank you New skills for my New skills :)
Julia Bobkova
