Travel & Tourism Certification
Why you should study with us
The Travel and Tourism course is ideal for anyone who is looking to work in the travel industry.
This course is filled with information that will put you on the right path to begin a career in this field.
Travel and tourism is a booming industry, and those who wish to travel always require assistance when planning their holiday and travel plans. As you work through this course, you will obtain a full overview of working in the travel and tourism field and how you can even start your own business.
Introduction to the Travel and Tourism Certification
As this is an online course; all of the information is available to you whenever and wherever your require it.
You can study at a pace that is comfortable for you, and access the information in the course 24 hours a day. Most people who take the course still work full time, which helps you maintain your current lifestyle whilst working towards achieving your dreams.
To access the course, you will require a device that allows you to access the internet, and not only can you see the course, you can also use the online support feature. Furthermore, you will find the course to be incredibly easy to go through thanks to the individual modules.
When completing the course, you must pass a multiple choice test, and you will then be awarded your certification. We can post the certification to you for an additional cost, or you can download and print the certification at home.
What You Will Learn
The Travel and Tourism Diploma course will give you a full overview of working in the travel and tourism industry, and it will fully prepare you for your new career.
The course covers the following:
- An introduction to travel and tourism
- Customer services in the travel and tourism industry
- Developing your career in the travel and tourism industry
- The different sectors of the travel and tourism industry
- Understanding why people need the travel and tourism industry
- Promoting travel and tourism services
- Planning and development in the tourism industry
- Ecotourism, short haul and long haul destinations
- Domestic tourism in the UK
- How to deal with issues within the travel and tourism industry
Benefits of the Travel and Tourism certification
When you work towards earning your travel and tourism certification online, you will find a number of benefits.
These include the following:
- You can study from anywhere there is an internet connection, and you can study at a time that is convenient for you.
- You can also study at a pace that is comfortable for you. There is no time limit, so if it takes you days or months, you can still complete the course.
- You can study from any device including a tablet, PC or mobile phone.
- There are easily manageable modules, which help to make studying an enjoyable experience.
- Online support is available to help you stay on track.
- Access to a comprehensive syllabus, which helps you to stay on the fast track while learning how to become a travel and tourism expert.
- Improving your prospects when applying for work in the field.
- A price that is affordable.
This course includes
24/7 Student Support
End of course certification
Lifetime access to your course
Compatible with modern devices
- What we actually mean by 'travel and tourism'
- The scope and scale of the industry
- The different facets of the industry
- The potential for your career
- The basics of customer service
- Understanding the needs and wants of the customers
- Dealing with issues
- How to improve your own skills for dealing with customers
- Getting started in the industry
- The potential directions your career can go
- The skills you need in order to make progress
- Options for travelling or broadening your horizons
- The most popular sectors within the industry
- How to get started in them
- The potential and long term picture of the sectors
- Issues or problems you may have to contend with
- What we mean by the term 'tourism management'
- The key characteristics you will need to succeed
- The key parts of the job that you need to excel at
- What is expected of you within this role?
- The reasons for the industry
- What people are looking for when they travel or are tourists
- By teaching individuals how to read this way, they can apply these lessons to other unfamiliar words, by sounding them out.
- How to handle problems when products or services cannot be supplied
- The basics of promotion and marketing within the industry
- The size and scale of marketing
- How it impacts on your own career
- Key methods used in the promotion of the industry
- The link between social media and tourism
- How to handle both sides at the same time
- Key things to look out for with social media and how it impacts your job
- How to take advantage of social media
- What we mean by tourism policy and strategy
- Implementing those policies
- The role you play in the policy or strategy
- Understanding the aims and recording progress
- The basics of tourism planning and development
- Your role in the process
- Dealing with issues and identifying problems within the market
- Turning things around to your advantage
- What we mean by ecotourism
- The reasons why people get involved in this type of specialist tour
- How to deal with these special requests
- The future of specialised tourism
- The basics of long haul destinations
- The basics of short haul destinations
- How to handle the requests to provide what the customer wants
- Key points to look out for when dealing with these destinations
- The importance of domestic tourism
- The US market
- Dealing with US travel destinations
- Selling the US market abroad
- How to identify a trend
- Examples of trends
- How to take advantage of a trend
- The future of travel
- The main issues that will arise during your career
- Staying ahead of the game
- How to contend with those issues
- Boosting your career at the end of the day
ID: YDFT67YHJ
of achievement
This certificate is presented to
Your Name
For completing the
Travel & Tourism Certification
on 21st November 2026
Selena Hurford
Selena Hurford
Course Tutor
Daniel Morgan
Daniel Morgan
Head of Academy
Anyone who has an interest in learning more about this subject matter is encouraged to take the course. There are no entry requirements to take the course.
The course is broken down into 15 individual modules. Each module takes between 20 and 90 minutes on average to study. Although you are free to spend as much or as little time as you feel necessary on each module, simply log in and out of the course at your convenience.
You can study the course any time you like. Simply log in and out of the web based course as often as you require. The course is compatible with all computers, tablet devices and smart phones so you can even study while on the move!
Once you have completed all 15 modules there is a multiple choice test. The questions will be on a range of topics found within the 15 modules. The test, like the course, is online and can be taken a time and location of your choosing.
The pass mark for the test is 70%.
If you don’t pass the test first time you will get further opportunities to take the test again after extra study. There are no limits to the number of times you can take the test. All test retakes are included within the price of the course.
You can either use your Visa, MasterCard, American Express, Solo cards or PayPal account to pay for the online course. Our site uses the latest SSL encryption to ensure your safety. All payments are handled securely by PayPal.
You can begin the course immediately after your payment has been received. You will create your login details during the checkout process. We will also send you an email confirming your login details.
We estimate that the course will take about 10 hours to complete in total, plus an additional 30 minutes for the end of course test.
Once you have been awarded your certificate it is valid for life. The certificate does not expire or need renewing.
Providing excellent customer service is essential to the long-term viability of every business. New Skills Academy - for me online Diploma in Customer Service course introduces the fundamental elements of customer service and explains how they can be applied in any organization. Following this, it describes how a business can develop its customer service program to the highest level.
This course also details the role of customer service in the hospitality industry, the retail industry and the public sector. These sections explain the elements of customer service that should be focused on in these sectors.
This Diploma course is ideal for business managers, business owners and entrepreneurs who wish to learn how to implement an effective customer service program in their organization. This course will also be of great interest to retail staff, hospitality workers and public servants who want to become more proficient at providing friendly and effective customer service.
Oksana Furmane
The waxing course was very easy to follow and full of all the information needed. Fantastic easy step by step videos and diagrams.
Great help for setting up your own business as this course gives you all the correct information and procedures to follow.
I work from home offering a variety of other treatments, including eye lash extensions, threading and tanning now having this treatment is an added bonus… and very happy clients.
Would definitely recommend to others who are looking to follow in the same direction as me to broaden their treatments to offer for their own clients ?
Laura Turner
I've completed the course and have started to prepare myself as a mobile nail technician.
The online course was easy to understand and the videos were a good way to practice step by step.
Many thanks
Fiona Lobley
The course was very easy to navigate and very informative. I have gained so much information from this course - it is amazing to know I have learnt so much from this and it is even better that you can do it in your own time and no one pushing you.
Shaun Mulryne
I cannot recommend this course enough, and after seeing the standard of my current course, I can only assume others are to the same high standard.
One of the first things you will notice about the course is just how informative it is. The information given is in depth and intelligently written. I felt within the first 15 minutes of starting, I had a genuine understanding of the requirements of my course and the ways in which it would benefit me.
I have been working in hotels now for a few years and have made the step forward into a management role. This course has given me great confidence in my own abilities and is helping me understand just how much work goes into managing a hotel.
I cannot recommend this course enough! If you’re thinking of taking the plunge, perhaps making a career change or just starting out like me, then this course is the platform you need to boost your success.
Liam Hubbard
This course has been such a great help in my new career path as a PA. When I was job hunting before, I was having no luck, however now I have interested daily for PA roles all because of my new qualification. Easy to use at my own pace. Thanks!
Natasha Brinn
The Travel and Tourism course is ideal for anyone who is looking to work in the travel industry.
This course is filled with information that will put you on the right path to begin a career in this field.
Travel and tourism is a booming industry, and those who wish to travel always require assistance when planning their holiday and travel plans. As you work through this course, you will obtain a full overview of working in the travel and tourism field and how you can even start your own business.
Introduction to the Travel and Tourism Certification
As this is an online course; all of the information is available to you whenever and wherever your require it.
You can study at a pace that is comfortable for you, and access the information in the course 24 hours a day. Most people who take the course still work full time, which helps you maintain your current lifestyle whilst working towards achieving your dreams.
To access the course, you will require a device that allows you to access the internet, and not only can you see the course, you can also use the online support feature. Furthermore, you will find the course to be incredibly easy to go through thanks to the individual modules.
When completing the course, you must pass a multiple choice test, and you will then be awarded your certification. We can post the certification to you for an additional cost, or you can download and print the certification at home.
What You Will Learn
The Travel and Tourism Diploma course will give you a full overview of working in the travel and tourism industry, and it will fully prepare you for your new career.
The course covers the following:
- An introduction to travel and tourism
- Customer services in the travel and tourism industry
- Developing your career in the travel and tourism industry
- The different sectors of the travel and tourism industry
- Understanding why people need the travel and tourism industry
- Promoting travel and tourism services
- Planning and development in the tourism industry
- Ecotourism, short haul and long haul destinations
- Domestic tourism in the UK
- How to deal with issues within the travel and tourism industry
Benefits of the Travel and Tourism certification
When you work towards earning your travel and tourism certification online, you will find a number of benefits.
These include the following:
- You can study from anywhere there is an internet connection, and you can study at a time that is convenient for you.
- You can also study at a pace that is comfortable for you. There is no time limit, so if it takes you days or months, you can still complete the course.
- You can study from any device including a tablet, PC or mobile phone.
- There are easily manageable modules, which help to make studying an enjoyable experience.
- Online support is available to help you stay on track.
- Access to a comprehensive syllabus, which helps you to stay on the fast track while learning how to become a travel and tourism expert.
- Improving your prospects when applying for work in the field.
- A price that is affordable.
This course includes
24/7 Student Support
End of course certification
Lifetime access to your course
Compatible with modern devices
- What we actually mean by 'travel and tourism'
- The scope and scale of the industry
- The different facets of the industry
- The potential for your career
- The basics of customer service
- Understanding the needs and wants of the customers
- Dealing with issues
- How to improve your own skills for dealing with customers
- Getting started in the industry
- The potential directions your career can go
- The skills you need in order to make progress
- Options for travelling or broadening your horizons
- The most popular sectors within the industry
- How to get started in them
- The potential and long term picture of the sectors
- Issues or problems you may have to contend with
- What we mean by the term 'tourism management'
- The key characteristics you will need to succeed
- The key parts of the job that you need to excel at
- What is expected of you within this role?
- The reasons for the industry
- What people are looking for when they travel or are tourists
- By teaching individuals how to read this way, they can apply these lessons to other unfamiliar words, by sounding them out.
- How to handle problems when products or services cannot be supplied
- The basics of promotion and marketing within the industry
- The size and scale of marketing
- How it impacts on your own career
- Key methods used in the promotion of the industry
- The link between social media and tourism
- How to handle both sides at the same time
- Key things to look out for with social media and how it impacts your job
- How to take advantage of social media
- What we mean by tourism policy and strategy
- Implementing those policies
- The role you play in the policy or strategy
- Understanding the aims and recording progress
- The basics of tourism planning and development
- Your role in the process
- Dealing with issues and identifying problems within the market
- Turning things around to your advantage
- What we mean by ecotourism
- The reasons why people get involved in this type of specialist tour
- How to deal with these special requests
- The future of specialised tourism
- The basics of long haul destinations
- The basics of short haul destinations
- How to handle the requests to provide what the customer wants
- Key points to look out for when dealing with these destinations
- The importance of domestic tourism
- The US market
- Dealing with US travel destinations
- Selling the US market abroad
- How to identify a trend
- Examples of trends
- How to take advantage of a trend
- The future of travel
- The main issues that will arise during your career
- Staying ahead of the game
- How to contend with those issues
- Boosting your career at the end of the day
ID: YDFT67YHJ
of achievement
This certificate is presented to
Your Name
For completing the
Travel & Tourism Certification
on 21st November 2026
Selena Hurford
Selena Hurford
Course Tutor
Daniel Morgan
Daniel Morgan
Head of Academy
Anyone who has an interest in learning more about this subject matter is encouraged to take the course. There are no entry requirements to take the course.
The course is broken down into 15 individual modules. Each module takes between 20 and 90 minutes on average to study. Although you are free to spend as much or as little time as you feel necessary on each module, simply log in and out of the course at your convenience.
You can study the course any time you like. Simply log in and out of the web based course as often as you require. The course is compatible with all computers, tablet devices and smart phones so you can even study while on the move!
Once you have completed all 15 modules there is a multiple choice test. The questions will be on a range of topics found within the 15 modules. The test, like the course, is online and can be taken a time and location of your choosing.
The pass mark for the test is 70%.
If you don’t pass the test first time you will get further opportunities to take the test again after extra study. There are no limits to the number of times you can take the test. All test retakes are included within the price of the course.
You can either use your Visa, MasterCard, American Express, Solo cards or PayPal account to pay for the online course. Our site uses the latest SSL encryption to ensure your safety. All payments are handled securely by PayPal.
You can begin the course immediately after your payment has been received. You will create your login details during the checkout process. We will also send you an email confirming your login details.
We estimate that the course will take about 10 hours to complete in total, plus an additional 30 minutes for the end of course test.
Once you have been awarded your certificate it is valid for life. The certificate does not expire or need renewing.
Providing excellent customer service is essential to the long-term viability of every business. New Skills Academy - for me online Diploma in Customer Service course introduces the fundamental elements of customer service and explains how they can be applied in any organization. Following this, it describes how a business can develop its customer service program to the highest level.
This course also details the role of customer service in the hospitality industry, the retail industry and the public sector. These sections explain the elements of customer service that should be focused on in these sectors.
This Diploma course is ideal for business managers, business owners and entrepreneurs who wish to learn how to implement an effective customer service program in their organization. This course will also be of great interest to retail staff, hospitality workers and public servants who want to become more proficient at providing friendly and effective customer service.
Oksana Furmane
The waxing course was very easy to follow and full of all the information needed. Fantastic easy step by step videos and diagrams.
Great help for setting up your own business as this course gives you all the correct information and procedures to follow.
I work from home offering a variety of other treatments, including eye lash extensions, threading and tanning now having this treatment is an added bonus… and very happy clients.
Would definitely recommend to others who are looking to follow in the same direction as me to broaden their treatments to offer for their own clients ?
Laura Turner
I've completed the course and have started to prepare myself as a mobile nail technician.
The online course was easy to understand and the videos were a good way to practice step by step.
Many thanks
Fiona Lobley
The course was very easy to navigate and very informative. I have gained so much information from this course - it is amazing to know I have learnt so much from this and it is even better that you can do it in your own time and no one pushing you.
Shaun Mulryne
I cannot recommend this course enough, and after seeing the standard of my current course, I can only assume others are to the same high standard.
One of the first things you will notice about the course is just how informative it is. The information given is in depth and intelligently written. I felt within the first 15 minutes of starting, I had a genuine understanding of the requirements of my course and the ways in which it would benefit me.
I have been working in hotels now for a few years and have made the step forward into a management role. This course has given me great confidence in my own abilities and is helping me understand just how much work goes into managing a hotel.
I cannot recommend this course enough! If you’re thinking of taking the plunge, perhaps making a career change or just starting out like me, then this course is the platform you need to boost your success.
Liam Hubbard
This course has been such a great help in my new career path as a PA. When I was job hunting before, I was having no luck, however now I have interested daily for PA roles all because of my new qualification. Easy to use at my own pace. Thanks!
Natasha Brinn
Why you should study with us
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Yet another well laid out course. This is my 3rd course so far with New Skills Academy.
More than likely will be back for another one soon. This course was enjoyable to do, and I learnt a lot and passed first try. My certificate will be up on the wall soon.
Rob Coops
Very interesting and helpful course. I ve learned a lot of interesting things about make up and the tutorials were very helpful and easy to understand. I really reccomend this course for everyone who is passionate about make up and wish to develop their skills and make a career from their hobby.
Nicoleta Lucaci
This is a great course for any level of knowledge. Very easy to navigate, great practical tasks and explanations are very clear. You can revise any module with no problem. The test wasn’t too hard if you completed every module. It may be handy to make some notes before you start. Overall I'm very happy with my choice. Thank you New skills for my New skills :)
Julia Bobkova
Omg im so excited, over joyed and all the good stuff that comes to mind! Wonderful experience doing lessons with New Skills Academy. I look foward to doing more courses with them. I hope this will encourage others to come on board and refresh your minds or to learn something new, it's a win win situation. I want to thank New Skills Academy so much for making this as simple as possible for me.
Shari Anderson
I am a doctor. This course is well organized, covering all areas of CBT. The videos and practical tips are very helpful. All the modules are arranged with good explanations and examples. Also each module consists of quick test and assignment which enables you to gain knowledge. Finally I would like to thank the New Skills Academy team.
Dr. M. Arshad
Wow what an incredible insight for the start of anyone's journey in property. This course gives you so much information and there are tests and questions on each of the modules. The course is very easy to follow and well laid out. You can actually make notes on the pages of each module using the notes tab! I am very excited to say that I passed and I only spent one week on this course. I will print all the PDF information and keep it in a file with my certificate. I feel very confident for my future plans now I have completed this course.
Nichola Anderson
Lovely course for people who want to know the basics and of sign language. It's has helped me to get more of an understanding and will greatly benefit me in my workplace. So easy to pick up and the videos were easy to understand. Would definitely recommend to anyone.
Chloe Hambly
I took up this course initially to help me with my own dog, but found that as I worked through the material I actually started thinking that this could be something that I could use to make a second income. From start to finish I found the course engaging and interesting. I am now doing another dog related course and am experiencing the same level of enjoyment. I would recommend New Skills Academy without hesitation.
Keith Smith
