Travel & Tourism Certification
Why you should study with us
The Travel and Tourism course is ideal for anyone who is looking to work in the travel industry.
This course is filled with information that will put you on the right path to begin a career in this field.
Travel and tourism is a booming industry, and those who wish to travel always require assistance when planning their holiday and travel plans. As you work through this course, you will obtain a full overview of working in the travel and tourism field and how you can even start your own business.
Introduction to the Travel and Tourism Certification
As this is an online course; all of the information is available to you whenever and wherever your require it.
You can study at a pace that is comfortable for you, and access the information in the course 24 hours a day. Most people who take the course still work full time, which helps you maintain your current lifestyle whilst working towards achieving your dreams.
To access the course, you will require a device that allows you to access the internet, and not only can you see the course, you can also use the online support feature. Furthermore, you will find the course to be incredibly easy to go through thanks to the individual modules.
When completing the course, you must pass a multiple choice test, and you will then be awarded your certification. We can post the certification to you for an additional cost, or you can download and print the certification at home.
What You Will Learn
The Travel and Tourism Diploma course will give you a full overview of working in the travel and tourism industry, and it will fully prepare you for your new career.
The course covers the following:
- An introduction to travel and tourism
- Customer services in the travel and tourism industry
- Developing your career in the travel and tourism industry
- The different sectors of the travel and tourism industry
- Understanding why people need the travel and tourism industry
- Promoting travel and tourism services
- Planning and development in the tourism industry
- Ecotourism, short haul and long haul destinations
- Domestic tourism in the UK
- How to deal with issues within the travel and tourism industry
Benefits of the Travel and Tourism certification
When you work towards earning your travel and tourism certification online, you will find a number of benefits.
These include the following:
- You can study from anywhere there is an internet connection, and you can study at a time that is convenient for you.
- You can also study at a pace that is comfortable for you. There is no time limit, so if it takes you days or months, you can still complete the course.
- You can study from any device including a tablet, PC or mobile phone.
- There are easily manageable modules, which help to make studying an enjoyable experience.
- Online support is available to help you stay on track.
- Access to a comprehensive syllabus, which helps you to stay on the fast track while learning how to become a travel and tourism expert.
- Improving your prospects when applying for work in the field.
- A price that is affordable.
This course includes
24/7 Student Support
End of course certification
Lifetime access to your course
Compatible with modern devices
- What we actually mean by 'travel and tourism'
- The scope and scale of the industry
- The different facets of the industry
- The potential for your career
- The basics of customer service
- Understanding the needs and wants of the customers
- Dealing with issues
- How to improve your own skills for dealing with customers
- Getting started in the industry
- The potential directions your career can go
- The skills you need in order to make progress
- Options for travelling or broadening your horizons
- The most popular sectors within the industry
- How to get started in them
- The potential and long term picture of the sectors
- Issues or problems you may have to contend with
- What we mean by the term 'tourism management'
- The key characteristics you will need to succeed
- The key parts of the job that you need to excel at
- What is expected of you within this role?
- The reasons for the industry
- What people are looking for when they travel or are tourists
- By teaching individuals how to read this way, they can apply these lessons to other unfamiliar words, by sounding them out.
- How to handle problems when products or services cannot be supplied
- The basics of promotion and marketing within the industry
- The size and scale of marketing
- How it impacts on your own career
- Key methods used in the promotion of the industry
- The link between social media and tourism
- How to handle both sides at the same time
- Key things to look out for with social media and how it impacts your job
- How to take advantage of social media
- What we mean by tourism policy and strategy
- Implementing those policies
- The role you play in the policy or strategy
- Understanding the aims and recording progress
- The basics of tourism planning and development
- Your role in the process
- Dealing with issues and identifying problems within the market
- Turning things around to your advantage
- What we mean by ecotourism
- The reasons why people get involved in this type of specialist tour
- How to deal with these special requests
- The future of specialised tourism
- The basics of long haul destinations
- The basics of short haul destinations
- How to handle the requests to provide what the customer wants
- Key points to look out for when dealing with these destinations
- The importance of domestic tourism
- The US market
- Dealing with US travel destinations
- Selling the US market abroad
- How to identify a trend
- Examples of trends
- How to take advantage of a trend
- The future of travel
- The main issues that will arise during your career
- Staying ahead of the game
- How to contend with those issues
- Boosting your career at the end of the day
ID: YDFT67YHJ
of achievement
This certificate is presented to
Your Name
For completing the
Travel & Tourism Certification
on 21st November 2025
Selena Hurford
Selena Hurford
Course Tutor
Daniel Morgan
Daniel Morgan
Head of Academy
Anyone who has an interest in learning more about this subject matter is encouraged to take the course. There are no entry requirements to take the course.
The course is broken down into 15 individual modules. Each module takes between 20 and 90 minutes on average to study. Although you are free to spend as much or as little time as you feel necessary on each module, simply log in and out of the course at your convenience.
You can study the course any time you like. Simply log in and out of the web based course as often as you require. The course is compatible with all computers, tablet devices and smart phones so you can even study while on the move!
Once you have completed all 15 modules there is a multiple choice test. The questions will be on a range of topics found within the 15 modules. The test, like the course, is online and can be taken a time and location of your choosing.
The pass mark for the test is 70%.
If you don’t pass the test first time you will get further opportunities to take the test again after extra study. There are no limits to the number of times you can take the test. All test retakes are included within the price of the course.
You can either use your Visa, MasterCard, American Express, Solo cards or PayPal account to pay for the online course. Our site uses the latest SSL encryption to ensure your safety. All payments are handled securely by PayPal.
You can begin the course immediately after your payment has been received. You will create your login details during the checkout process. We will also send you an email confirming your login details.
We estimate that the course will take about 10 hours to complete in total, plus an additional 30 minutes for the end of course test.
Once you have been awarded your certificate it is valid for life. The certificate does not expire or need renewing.
This course is really comprehensive - it covers so many topics and themes. I really thought that the way the course is set out is very easy to use. You have the option to print out the course work or work online and the end of module worksheets are great for ensuring that you understand everything by filling in the blanks, answering questions about the topic and so on, you can even revisit modules.
I have only needed to contact support once but the reply was quick and concise.
I am really enjoying the course and wouldn't hesitate to recommend it to anyone thinking of or already working in the Office Management field.
Anna Burns
Amazing, informative course, really great value for money. Easy to use and navigate the website, and well worth it. Very clear and concise instructions.
I work in fraud at the moment and am just looking for something to add to my CV. Really great value for money. Simple, quick, easy and informative. Lots of modules that make up the course that are simple yet informative about fraud and money laundering and other aspects of fraud.
I’ve enjoyed the course so far and am looking forward to completing it and gaining a new qualification for my CV as well as new knowledge for my current workplace.
Jade Petrie
I found the course straight forward and easy to follow.
It’s given me a great understanding of first aid procedures and has outlined some important aspects of looking after pets in general. It paid particular attention to the description of the CPR procedure. I will come in very useful.
The multi choice test at the end is easy to complete and I found the worksheets at the end of each module very helpful to outline the important aspects.
I look forward to completing many more courses on offer to help progress my new dog walking and pet care business.
Thank you.
Georgina Batty
The course is well written and broken down into easy sections, there is a test at the end of each module. This course is good if you're looking at a new career or even just want a better understanding of exercise, I would recommend the course for for either.
The web site is easy to navigate, I would recommend this for some one wanting to start a career in the fitness industry.
Lisa Hayden
As the Head of HR, I always have to keep up to date on all law. This course was brilliant and helped me brush up on some areas I hadn’t worked on for some time. Really great value and also very user friendly – brilliant purchase!
For me personally, I have a Masters in HR Management and I love to keep developing and learning and this course was a brilliant way to satisfy my hunger for learning but I could also fit it in with my full time role – win win!
Another positive edition to anyone’s CV – would recommend to anyone even if you are just curious about your employee rights!
Amy Knight
I found the course very useful and it was fairly easy to navigate around the website. The course material was good and easy to understand and I am glad that I passed my test.
I learned so much as I am currently doing my CEMAP Mortgage Adviser qualification and thought that doing an Estate Agency Diploma would help me know the basics about selling and letting properties.
I feel so much more confident after doing the course and encourage anyone who wants a career in Estate Agency to do this course as you will learn so much from it.
Thank you New Skills Academy!
Alym Nathoo
The Travel and Tourism course is ideal for anyone who is looking to work in the travel industry.
This course is filled with information that will put you on the right path to begin a career in this field.
Travel and tourism is a booming industry, and those who wish to travel always require assistance when planning their holiday and travel plans. As you work through this course, you will obtain a full overview of working in the travel and tourism field and how you can even start your own business.
Introduction to the Travel and Tourism Certification
As this is an online course; all of the information is available to you whenever and wherever your require it.
You can study at a pace that is comfortable for you, and access the information in the course 24 hours a day. Most people who take the course still work full time, which helps you maintain your current lifestyle whilst working towards achieving your dreams.
To access the course, you will require a device that allows you to access the internet, and not only can you see the course, you can also use the online support feature. Furthermore, you will find the course to be incredibly easy to go through thanks to the individual modules.
When completing the course, you must pass a multiple choice test, and you will then be awarded your certification. We can post the certification to you for an additional cost, or you can download and print the certification at home.
What You Will Learn
The Travel and Tourism Diploma course will give you a full overview of working in the travel and tourism industry, and it will fully prepare you for your new career.
The course covers the following:
- An introduction to travel and tourism
- Customer services in the travel and tourism industry
- Developing your career in the travel and tourism industry
- The different sectors of the travel and tourism industry
- Understanding why people need the travel and tourism industry
- Promoting travel and tourism services
- Planning and development in the tourism industry
- Ecotourism, short haul and long haul destinations
- Domestic tourism in the UK
- How to deal with issues within the travel and tourism industry
Benefits of the Travel and Tourism certification
When you work towards earning your travel and tourism certification online, you will find a number of benefits.
These include the following:
- You can study from anywhere there is an internet connection, and you can study at a time that is convenient for you.
- You can also study at a pace that is comfortable for you. There is no time limit, so if it takes you days or months, you can still complete the course.
- You can study from any device including a tablet, PC or mobile phone.
- There are easily manageable modules, which help to make studying an enjoyable experience.
- Online support is available to help you stay on track.
- Access to a comprehensive syllabus, which helps you to stay on the fast track while learning how to become a travel and tourism expert.
- Improving your prospects when applying for work in the field.
- A price that is affordable.
This course includes
24/7 Student Support
End of course certification
Lifetime access to your course
Compatible with modern devices
- What we actually mean by 'travel and tourism'
- The scope and scale of the industry
- The different facets of the industry
- The potential for your career
- The basics of customer service
- Understanding the needs and wants of the customers
- Dealing with issues
- How to improve your own skills for dealing with customers
- Getting started in the industry
- The potential directions your career can go
- The skills you need in order to make progress
- Options for travelling or broadening your horizons
- The most popular sectors within the industry
- How to get started in them
- The potential and long term picture of the sectors
- Issues or problems you may have to contend with
- What we mean by the term 'tourism management'
- The key characteristics you will need to succeed
- The key parts of the job that you need to excel at
- What is expected of you within this role?
- The reasons for the industry
- What people are looking for when they travel or are tourists
- By teaching individuals how to read this way, they can apply these lessons to other unfamiliar words, by sounding them out.
- How to handle problems when products or services cannot be supplied
- The basics of promotion and marketing within the industry
- The size and scale of marketing
- How it impacts on your own career
- Key methods used in the promotion of the industry
- The link between social media and tourism
- How to handle both sides at the same time
- Key things to look out for with social media and how it impacts your job
- How to take advantage of social media
- What we mean by tourism policy and strategy
- Implementing those policies
- The role you play in the policy or strategy
- Understanding the aims and recording progress
- The basics of tourism planning and development
- Your role in the process
- Dealing with issues and identifying problems within the market
- Turning things around to your advantage
- What we mean by ecotourism
- The reasons why people get involved in this type of specialist tour
- How to deal with these special requests
- The future of specialised tourism
- The basics of long haul destinations
- The basics of short haul destinations
- How to handle the requests to provide what the customer wants
- Key points to look out for when dealing with these destinations
- The importance of domestic tourism
- The US market
- Dealing with US travel destinations
- Selling the US market abroad
- How to identify a trend
- Examples of trends
- How to take advantage of a trend
- The future of travel
- The main issues that will arise during your career
- Staying ahead of the game
- How to contend with those issues
- Boosting your career at the end of the day
ID: YDFT67YHJ
of achievement
This certificate is presented to
Your Name
For completing the
Travel & Tourism Certification
on 21st November 2025
Selena Hurford
Selena Hurford
Course Tutor
Daniel Morgan
Daniel Morgan
Head of Academy
Anyone who has an interest in learning more about this subject matter is encouraged to take the course. There are no entry requirements to take the course.
The course is broken down into 15 individual modules. Each module takes between 20 and 90 minutes on average to study. Although you are free to spend as much or as little time as you feel necessary on each module, simply log in and out of the course at your convenience.
You can study the course any time you like. Simply log in and out of the web based course as often as you require. The course is compatible with all computers, tablet devices and smart phones so you can even study while on the move!
Once you have completed all 15 modules there is a multiple choice test. The questions will be on a range of topics found within the 15 modules. The test, like the course, is online and can be taken a time and location of your choosing.
The pass mark for the test is 70%.
If you don’t pass the test first time you will get further opportunities to take the test again after extra study. There are no limits to the number of times you can take the test. All test retakes are included within the price of the course.
You can either use your Visa, MasterCard, American Express, Solo cards or PayPal account to pay for the online course. Our site uses the latest SSL encryption to ensure your safety. All payments are handled securely by PayPal.
You can begin the course immediately after your payment has been received. You will create your login details during the checkout process. We will also send you an email confirming your login details.
We estimate that the course will take about 10 hours to complete in total, plus an additional 30 minutes for the end of course test.
Once you have been awarded your certificate it is valid for life. The certificate does not expire or need renewing.
This course is really comprehensive - it covers so many topics and themes. I really thought that the way the course is set out is very easy to use. You have the option to print out the course work or work online and the end of module worksheets are great for ensuring that you understand everything by filling in the blanks, answering questions about the topic and so on, you can even revisit modules.
I have only needed to contact support once but the reply was quick and concise.
I am really enjoying the course and wouldn't hesitate to recommend it to anyone thinking of or already working in the Office Management field.
Anna Burns
Amazing, informative course, really great value for money. Easy to use and navigate the website, and well worth it. Very clear and concise instructions.
I work in fraud at the moment and am just looking for something to add to my CV. Really great value for money. Simple, quick, easy and informative. Lots of modules that make up the course that are simple yet informative about fraud and money laundering and other aspects of fraud.
I’ve enjoyed the course so far and am looking forward to completing it and gaining a new qualification for my CV as well as new knowledge for my current workplace.
Jade Petrie
I found the course straight forward and easy to follow.
It’s given me a great understanding of first aid procedures and has outlined some important aspects of looking after pets in general. It paid particular attention to the description of the CPR procedure. I will come in very useful.
The multi choice test at the end is easy to complete and I found the worksheets at the end of each module very helpful to outline the important aspects.
I look forward to completing many more courses on offer to help progress my new dog walking and pet care business.
Thank you.
Georgina Batty
The course is well written and broken down into easy sections, there is a test at the end of each module. This course is good if you're looking at a new career or even just want a better understanding of exercise, I would recommend the course for for either.
The web site is easy to navigate, I would recommend this for some one wanting to start a career in the fitness industry.
Lisa Hayden
As the Head of HR, I always have to keep up to date on all law. This course was brilliant and helped me brush up on some areas I hadn’t worked on for some time. Really great value and also very user friendly – brilliant purchase!
For me personally, I have a Masters in HR Management and I love to keep developing and learning and this course was a brilliant way to satisfy my hunger for learning but I could also fit it in with my full time role – win win!
Another positive edition to anyone’s CV – would recommend to anyone even if you are just curious about your employee rights!
Amy Knight
I found the course very useful and it was fairly easy to navigate around the website. The course material was good and easy to understand and I am glad that I passed my test.
I learned so much as I am currently doing my CEMAP Mortgage Adviser qualification and thought that doing an Estate Agency Diploma would help me know the basics about selling and letting properties.
I feel so much more confident after doing the course and encourage anyone who wants a career in Estate Agency to do this course as you will learn so much from it.
Thank you New Skills Academy!
Alym Nathoo
Why you should study with us
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This course is a great way to brush up on my rusty excel skills, I recommend this course to anyone looking for something to do during lockdown, it's easy to use and talks you through each stage step by step. It has given me the confidence I need to further my career.
Georgia Darke
This is a great course for any level of knowledge. Very easy to navigate, great practical tasks and explanations are very clear. You can revise any module with no problem. The test wasn’t too hard if you completed every module. It may be handy to make some notes before you start. Overall I'm very happy with my choice. Thank you New skills for my New skills :)
Julia Bobkova
Yet another well laid out course. This is my 3rd course so far with New Skills Academy.
More than likely will be back for another one soon. This course was enjoyable to do, and I learnt a lot and passed first try. My certificate will be up on the wall soon.
Rob Coops
I found this course incredibly useful, as it provided me with practical knowledge which I can implement in my role as a Support Worker. The videos were clear and concise, and the downloadable worksheets reinforced what I had learned as I was able to put pen to paper. Overall, a fantastic course for a great price! I am looking forward to taking on my next one.
Teleisha Harley
Omg im so excited, over joyed and all the good stuff that comes to mind! Wonderful experience doing lessons with New Skills Academy. I look foward to doing more courses with them. I hope this will encourage others to come on board and refresh your minds or to learn something new, it's a win win situation. I want to thank New Skills Academy so much for making this as simple as possible for me.
Shari Anderson
Lovely course for people who want to know the basics and of sign language. It's has helped me to get more of an understanding and will greatly benefit me in my workplace. So easy to pick up and the videos were easy to understand. Would definitely recommend to anyone.
Chloe Hambly
I am a doctor. This course is well organized, covering all areas of CBT. The videos and practical tips are very helpful. All the modules are arranged with good explanations and examples. Also each module consists of quick test and assignment which enables you to gain knowledge. Finally I would like to thank the New Skills Academy team.
Dr. M. Arshad
I took up this course initially to help me with my own dog, but found that as I worked through the material I actually started thinking that this could be something that I could use to make a second income. From start to finish I found the course engaging and interesting. I am now doing another dog related course and am experiencing the same level of enjoyment. I would recommend New Skills Academy without hesitation.
Keith Smith
