Achieving Sales on the Telephone Certificate

cpd
£40.00 BUY NOW

Achieving Sales on the Telephone Certificate Course

The Achieving Sales on the Telephone course will teach you the skills and give you the tools you need to succeed in any telesales position in the UK.

This training course is filled with information about how you can take your basic telephone skills and enhance them to push yourself forward in a telephone sales career. Making sales via telephone is a challenge for most, but this course teaches students tried and true techniques for telephone sales.

You will get a full introduction to the world of telephone sales, and as you work through the course, you will not only receive information about telesales in general, you will also obtain the skills and information to succeed in your chosen field and enhance your earning capabilities.

Introduction to the Achieving Sales on the Telephone Course

This online training course gives you the advantage of being able to study on your own time, and at your own pace. You can continue to work whilst taking the course, and when finishing, you will have the certification you need to succeed in the telephone sales industry.

You can access this course from any device with internet access, and you will also have full online support as you study.

The course is also broken up into easy to digest modules, which help to make it easy to manage, even for those who have only a short time each day or week to study. Upon completing this course, you will take a multiple-choice test.

When passing the test, you will receive your certificate in Achieving Sales on the Telephone, which you can use to accelerate your career.

You can download and print your certificate, or you can have the certificate posted to you for a small fee.

What You Will Learn

When you take the Achieving Sales on the Telephone course, you will receive a full overview of working in telephone sales. This course includes:

  • An introduction to telesales.
  • Information about the skills a successful telephone sales person requires for success.
  • A look at what makes people buy something, and how you can use these motivations to your advantage.
  • How to communicate with people effectively.
  • An introduction to neurolinguistic programming, and how to learn to use it naturally.
  • How to use call script samples, and how to personalise them to your style.
  • Information on learning about the products and services you sell, and how to effectively present these to potential customers.
  • How to build trust with a potential customer, and how to deal with concerns and objections a potential customer might have
  • Information on closing the sale and getting a repeat customer

Benefits of the Achieving Sales on the Telephone Course

There are so many benefits of completing the Achieving Sales on the Telephone course including these:

  • The ability to study anywhere and everywhere suitable for you, as long as you have an online connection.
  • Study at your own pace. You can do the course in days, weeks, or even months.
  • Since the course is broken down into short modules, you will experience an easy way to learn.
  • Online support is available, allowing you to stay on track.
  • Improve your prospects when seeking out a job in telesales.
  • Affordable pricing.
  • When completing the course, you will receive a certification that you can trust.

This course includes

24/7 Student Support

End of course certification

Lifetime access to your course

Compatible with modern devices

PLUS - Access to the exclusive New Skills Academy Study Group!
ID: YDFT67YHJ
certificate

of achievement

This certificate is presented to

Your Name

NSA

For completing the

Achieving Sales on the Telephone Certificate

on 21st November 2021

Selena Hurford

Selena Hurford

Course Tutor

cpd

Daniel Morgan

Daniel Morgan

Head of Academy

Certificate Example

Anyone who has an interest in learning more about this subject matter is encouraged to take the course. There are no entry requirements to take the course.

The course is broken down into 5 individual modules. Each module takes between 20 and 90 minutes on average to study. Although you are free to spend as much or as little time as you feel necessary on each module, simply log in and out of the course at your convenience.

You can study the course any time you like. Simply log in and out of the web based course as often as you require. The course is compatible with all computers, tablet devices and smart phones so you can even study while on the move!

Once you have completed all 5 modules there is a multiple choice test. The questions will be on a range of topics found within the 5 modules. The test, like the course, is online and can be taken a time and location of your choosing.

The pass mark for the test is 70%.

If you don’t pass the test first time you will get further opportunities to take the test again after extra study. There are no limits to the number of times you can take the test. All test retakes are included within the price of the course.

Once you have completed your test you can log in to your account and download/print your certificate any time you need it. If you would prefer us to post you a certificate to a UK address, there will be an admin charge of £10 (certificates sent internationally may cost more).

You can either use your Visa, MasterCard, American Express, Solo cards or PayPal account to pay for the online course. Our site uses the latest SSL encryption to ensure your safety. All payments are handled securely by PayPal.

You can begin the course immediately after your payment has been received. You will create your login details during the checkout process. We will also send you an email confirming your login details.

We estimate that the course will take about 6 hours to complete in total, plus an additional 30 minutes for the end of course test.

Once you have been awarded your certificate it is valid for life. The certificate does not expire or need renewing.

I had looked at a lot of different courses like this to help my CPD as an NQT. Not only was it super value for money, but really easy to use and work with.

Having the opportunity to print or PDF information means I can keep any work as evidence.

I have been very impressed with this course and will defiantly look to complete similar courses soon.

Kim Hudspith

I can honestly say that I have truly enjoyed learning about Microsoft Excel.
The step by step modules (36 of them!), breaking down each part of Excel was easy to understand and absorb. The explanations of each stage was handy for notes as well. The videos were helpful for directions and practise. The worksheets were helpful to put learning into action.
The test at the end was very good in covering many aspects of Excel, however I would have liked to know what I did not get correct. This would have been helpful.
However, I would gladly use a New Skills Academy course again.

Emma Mills

Would recommend the course to anyone! Considering estate agency as a career gives a clear insight into the role and regulation and was easy to digest. I was able to easily fit this in with my busy work schedule. I was able to complete this course in less than a month which I originally expected to take a lot longer. The course material is really helpful and the assignments help you to identify if you have a clear understanding of what you have read and usually don't take too long to complete. I am now looking into doing a more advance course in estate agency and looking for a trainee position in my local area.

Samantha Giles

If your looking for a refresher or new career then this is a Fantastic site for courses. This is the second course I’ve done on this site and there very in depth and I’ve learnt so much. Very pleased. Would highly recommend.

Will be looking to do more courses in the future. Not only have I achieved two diplomas but I’ve got new services to offer in my salon for all my clients. Great time of year to have completed with christmas around the corner, my salons never been so busy and even taken bookings for 2017 already.

Would recommend to all!

Tammy Jarrett

A great course to reinforce the knowledge I have gained through on-the-job experience. Now I have the confidence in my experience to apply for better jobs to utilise my newly learned skills. Being able to complete the course at my own speed and when convenient was great and suited my situation. Also being able to review the modules as I was progressing really helped it sink in thoroughly. I would strongly recommend this course to anyone who has an interest in HR, any section of the arena, either to learn, to brush up on existing knowledge or like me, to be able to prove that I know the basics of the HR function.

Jo Kesbey

Very nice and practical. Good course structure comes with handout. Each module contains down-to-earth content which provide a comprehensive knowledge from learning about this industry, getting to know the florist and the basic understanding about flowers, then to how to start and maintain our own business.

With the completed course which does provide me clear guidelines to enter this industry and knowing what’s in front of me.

The hand out does help a lot too. I can decide freely when to learn and the learning pace by my own. Through this course, I’ve also established a solid knowledge about techniques of how to take care of flowers correctly, how to design and create my own bouquet.

Overall, I am very satisfied.

Cynthia Huang

Duration:
6 hours

Access:
Lifetime Access

Approved by:
CPD

Learning Type:


Text based modules  Images 

Cost:
£40.00

0% Finance

Achieving Sales on the Telephone Certificate Course

The Achieving Sales on the Telephone course will teach you the skills and give you the tools you need to succeed in any telesales position in the UK.

This training course is filled with information about how you can take your basic telephone skills and enhance them to push yourself forward in a telephone sales career. Making sales via telephone is a challenge for most, but this course teaches students tried and true techniques for telephone sales.

You will get a full introduction to the world of telephone sales, and as you work through the course, you will not only receive information about telesales in general, you will also obtain the skills and information to succeed in your chosen field and enhance your earning capabilities.

Introduction to the Achieving Sales on the Telephone Course

This online training course gives you the advantage of being able to study on your own time, and at your own pace. You can continue to work whilst taking the course, and when finishing, you will have the certification you need to succeed in the telephone sales industry.

You can access this course from any device with internet access, and you will also have full online support as you study.

The course is also broken up into easy to digest modules, which help to make it easy to manage, even for those who have only a short time each day or week to study. Upon completing this course, you will take a multiple-choice test.

When passing the test, you will receive your certificate in Achieving Sales on the Telephone, which you can use to accelerate your career.

You can download and print your certificate, or you can have the certificate posted to you for a small fee.

What You Will Learn

When you take the Achieving Sales on the Telephone course, you will receive a full overview of working in telephone sales. This course includes:

  • An introduction to telesales.
  • Information about the skills a successful telephone sales person requires for success.
  • A look at what makes people buy something, and how you can use these motivations to your advantage.
  • How to communicate with people effectively.
  • An introduction to neurolinguistic programming, and how to learn to use it naturally.
  • How to use call script samples, and how to personalise them to your style.
  • Information on learning about the products and services you sell, and how to effectively present these to potential customers.
  • How to build trust with a potential customer, and how to deal with concerns and objections a potential customer might have
  • Information on closing the sale and getting a repeat customer

Benefits of the Achieving Sales on the Telephone Course

There are so many benefits of completing the Achieving Sales on the Telephone course including these:

  • The ability to study anywhere and everywhere suitable for you, as long as you have an online connection.
  • Study at your own pace. You can do the course in days, weeks, or even months.
  • Since the course is broken down into short modules, you will experience an easy way to learn.
  • Online support is available, allowing you to stay on track.
  • Improve your prospects when seeking out a job in telesales.
  • Affordable pricing.
  • When completing the course, you will receive a certification that you can trust.

This course includes

24/7 Student Support

End of course certification

Lifetime access to your course

Compatible with modern devices

PLUS - Access to the exclusive New Skills Academy Study Group!
ID: YDFT67YHJ
certificate

of achievement

This certificate is presented to

Your Name

NSA

For completing the

Achieving Sales on the Telephone Certificate

on 21st November 2021

Selena Hurford

Selena Hurford

Course Tutor

cpd

Daniel Morgan

Daniel Morgan

Head of Academy

Certificate Example

Anyone who has an interest in learning more about this subject matter is encouraged to take the course. There are no entry requirements to take the course.

The course is broken down into 5 individual modules. Each module takes between 20 and 90 minutes on average to study. Although you are free to spend as much or as little time as you feel necessary on each module, simply log in and out of the course at your convenience.

You can study the course any time you like. Simply log in and out of the web based course as often as you require. The course is compatible with all computers, tablet devices and smart phones so you can even study while on the move!

Once you have completed all 5 modules there is a multiple choice test. The questions will be on a range of topics found within the 5 modules. The test, like the course, is online and can be taken a time and location of your choosing.

The pass mark for the test is 70%.

If you don’t pass the test first time you will get further opportunities to take the test again after extra study. There are no limits to the number of times you can take the test. All test retakes are included within the price of the course.

Once you have completed your test you can log in to your account and download/print your certificate any time you need it. If you would prefer us to post you a certificate to a UK address, there will be an admin charge of £10 (certificates sent internationally may cost more).

You can either use your Visa, MasterCard, American Express, Solo cards or PayPal account to pay for the online course. Our site uses the latest SSL encryption to ensure your safety. All payments are handled securely by PayPal.

You can begin the course immediately after your payment has been received. You will create your login details during the checkout process. We will also send you an email confirming your login details.

We estimate that the course will take about 6 hours to complete in total, plus an additional 30 minutes for the end of course test.

Once you have been awarded your certificate it is valid for life. The certificate does not expire or need renewing.

I had looked at a lot of different courses like this to help my CPD as an NQT. Not only was it super value for money, but really easy to use and work with.

Having the opportunity to print or PDF information means I can keep any work as evidence.

I have been very impressed with this course and will defiantly look to complete similar courses soon.

Kim Hudspith

I can honestly say that I have truly enjoyed learning about Microsoft Excel.
The step by step modules (36 of them!), breaking down each part of Excel was easy to understand and absorb. The explanations of each stage was handy for notes as well. The videos were helpful for directions and practise. The worksheets were helpful to put learning into action.
The test at the end was very good in covering many aspects of Excel, however I would have liked to know what I did not get correct. This would have been helpful.
However, I would gladly use a New Skills Academy course again.

Emma Mills

Would recommend the course to anyone! Considering estate agency as a career gives a clear insight into the role and regulation and was easy to digest. I was able to easily fit this in with my busy work schedule. I was able to complete this course in less than a month which I originally expected to take a lot longer. The course material is really helpful and the assignments help you to identify if you have a clear understanding of what you have read and usually don't take too long to complete. I am now looking into doing a more advance course in estate agency and looking for a trainee position in my local area.

Samantha Giles

If your looking for a refresher or new career then this is a Fantastic site for courses. This is the second course I’ve done on this site and there very in depth and I’ve learnt so much. Very pleased. Would highly recommend.

Will be looking to do more courses in the future. Not only have I achieved two diplomas but I’ve got new services to offer in my salon for all my clients. Great time of year to have completed with christmas around the corner, my salons never been so busy and even taken bookings for 2017 already.

Would recommend to all!

Tammy Jarrett

A great course to reinforce the knowledge I have gained through on-the-job experience. Now I have the confidence in my experience to apply for better jobs to utilise my newly learned skills. Being able to complete the course at my own speed and when convenient was great and suited my situation. Also being able to review the modules as I was progressing really helped it sink in thoroughly. I would strongly recommend this course to anyone who has an interest in HR, any section of the arena, either to learn, to brush up on existing knowledge or like me, to be able to prove that I know the basics of the HR function.

Jo Kesbey

Very nice and practical. Good course structure comes with handout. Each module contains down-to-earth content which provide a comprehensive knowledge from learning about this industry, getting to know the florist and the basic understanding about flowers, then to how to start and maintain our own business.

With the completed course which does provide me clear guidelines to enter this industry and knowing what’s in front of me.

The hand out does help a lot too. I can decide freely when to learn and the learning pace by my own. Through this course, I’ve also established a solid knowledge about techniques of how to take care of flowers correctly, how to design and create my own bouquet.

Overall, I am very satisfied.

Cynthia Huang

https://uk.trustpilot.com/review/newskillsacademy.co.uk
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