Achieving Sales on the Telephone Certificate

Achieving Sales on the Telephone Certificate Course

The Achieving Sales on the Telephone course will teach you the skills and give you the tools you need to succeed in any telesales position in the UK.

This training course is filled with information about how you can take your basic telephone skills and enhance them to push yourself forward in a telephone sales career. Making sales via telephone is a challenge for most, but this course teaches students tried and true techniques for telephone sales.

You will get a full introduction to the world of telephone sales, and as you work through the course, you will not only receive information about telesales in general, you will also obtain the skills and information to succeed in your chosen field and enhance your earning capabilities.

Introduction to the Achieving Sales on the Telephone Course

This online training course gives you the advantage of being able to study on your own time, and at your own pace. You can continue to work whilst taking the course, and when finishing, you will have the certification you need to succeed in the telephone sales industry.

You can access this course from any device with internet access, and you will also have full online support as you study.

The course is also broken up into easy to digest modules, which help to make it easy to manage, even for those who have only a short time each day or week to study. Upon completing this course, you will take a multiple-choice test.

When passing the test, you will receive your certificate in Achieving Sales on the Telephone, which you can use to accelerate your career.

You can download and print your certificate, or you can have the certificate posted to you for a small fee.

What You Will Learn

When you take the Achieving Sales on the Telephone course, you will receive a full overview of working in telephone sales. This course includes:

  • An introduction to telesales.
  • Information about the skills a successful telephone sales person requires for success.
  • A look at what makes people buy something, and how you can use these motivations to your advantage.
  • How to communicate with people effectively.
  • An introduction to neurolinguistic programming, and how to learn to use it naturally.
  • How to use call script samples, and how to personalise them to your style.
  • Information on learning about the products and services you sell, and how to effectively present these to potential customers.
  • How to build trust with a potential customer, and how to deal with concerns and objections a potential customer might have
  • Information on closing the sale and getting a repeat customer

Benefits of the Achieving Sales on the Telephone Course

There are so many benefits of completing the Achieving Sales on the Telephone course including these:

  • The ability to study anywhere and everywhere suitable for you, as long as you have an online connection.
  • Study at your own pace. You can do the course in days, weeks, or even months.
  • Since the course is broken down into short modules, you will experience an easy way to learn.
  • Online support is available, allowing you to stay on track.
  • Improve your prospects when seeking out a job in telesales.
  • Affordable pricing.
  • When completing the course, you will receive a certification that you can trust.

This course includes

24/7 Student Support

End of course certification

Lifetime access to your course

Compatible with modern devices

PLUS - Access to the exclusive New Skills Academy Study Group!
ID: YDFT67YHJ
certificate

of achievement

This certificate is presented to

Your Name

NSA

For completing the

Achieving Sales on the Telephone Certificate

on 21st November 2026

Selena Hurford

Selena Hurford

Course Tutor

cpd

Daniel Morgan

Daniel Morgan

Head of Academy

Certificate Example

Anyone who has an interest in learning more about this subject matter is encouraged to take the course. There are no entry requirements to take the course.

The course is broken down into 5 individual modules. Each module takes between 20 and 90 minutes on average to study. Although you are free to spend as much or as little time as you feel necessary on each module, simply log in and out of the course at your convenience.

You can study the course any time you like. Simply log in and out of the web based course as often as you require. The course is compatible with all computers, tablet devices and smart phones so you can even study while on the move!

Once you have completed all 5 modules there is a multiple choice test. The questions will be on a range of topics found within the 5 modules. The test, like the course, is online and can be taken a time and location of your choosing.

The pass mark for the test is 70%.

If you don’t pass the test first time you will get further opportunities to take the test again after extra study. There are no limits to the number of times you can take the test. All test retakes are included within the price of the course.

You can either use your Visa, MasterCard, American Express, Solo cards or PayPal account to pay for the online course. Our site uses the latest SSL encryption to ensure your safety. All payments are handled securely by PayPal.

You can begin the course immediately after your payment has been received. You will create your login details during the checkout process. We will also send you an email confirming your login details.

We estimate that the course will take about 6 hours to complete in total, plus an additional 30 minutes for the end of course test.

Once you have been awarded your certificate it is valid for life. The certificate does not expire or need renewing.

Thoroughly enjoying this course. It's great that I can study at my own pace with no time restrictions so I can do a little or a lot each time depending on what time I have available.

So much useful information I will be able to apply not only to landscaping specifically but also to business in general & day to day gardening both personally & professionally.

The chapters are easy to follow, the estimated time helps schedule your time appropriately & the questions at the end of each chapter make sure you have understood correctly.

Highly recommended!

Lauren Spice

This is brilliant I couldn't of had a better course to do having the videos as well help so much

Ellis Gardiner

This course is brilliant! Extremely easy to follow and understand. You are able to do it in your own time so there's no pressure.

I've now just completed it and enjoyed the whole experience. I can't wait to get my little business up and running. Thank you all

Louisa Forsyth

This is an amazing course. Easy to follow and understand.

I am working with children already and I wanted to do a SEN course to extend my knowledge and able to work with a wide range of children including those with special needs. This course has twice the modules as an average SEN course, so it provides great knowledge in the subject. And this is perfect as it’s CPD accredited course. And the price was just unbelievable!!

The course has email tutor support and lifetime access to the course material which is brilliant for a mum, who is working currently as a volunteer to gain work experience.

Andrea Piesiur

Would recommend the course to anyone! Considering estate agency as a career gives a clear insight into the role and regulation and was easy to digest. I was able to easily fit this in with my busy work schedule. I was able to complete this course in less than a month which I originally expected to take a lot longer. The course material is really helpful and the assignments help you to identify if you have a clear understanding of what you have read and usually don't take too long to complete. I am now looking into doing a more advance course in estate agency and looking for a trainee position in my local area.

Samantha Giles

I really enjoyed completing this course, it was very informative and has boasted my confidence so much that i feel excited about moving forward with my new career.

I have learned so much by completing the course and I cannot wait to put it all into practice.

I completed the course after studying at my own pace, there was no time scale to finish it which I was happy about and the support team were very quick to respond to any queries that I had at any time through out the learning process. I love that i have my certificate and I feel very proud of myself

Elizabeth Byrne

Duration:
6 hours

Access:
Lifetime Access

Approved by:
CPD

Learning Type:


Text based modules  Images 

Cost:
$50.00

Achieving Sales on the Telephone Certificate Course

The Achieving Sales on the Telephone course will teach you the skills and give you the tools you need to succeed in any telesales position in the UK.

This training course is filled with information about how you can take your basic telephone skills and enhance them to push yourself forward in a telephone sales career. Making sales via telephone is a challenge for most, but this course teaches students tried and true techniques for telephone sales.

You will get a full introduction to the world of telephone sales, and as you work through the course, you will not only receive information about telesales in general, you will also obtain the skills and information to succeed in your chosen field and enhance your earning capabilities.

Introduction to the Achieving Sales on the Telephone Course

This online training course gives you the advantage of being able to study on your own time, and at your own pace. You can continue to work whilst taking the course, and when finishing, you will have the certification you need to succeed in the telephone sales industry.

You can access this course from any device with internet access, and you will also have full online support as you study.

The course is also broken up into easy to digest modules, which help to make it easy to manage, even for those who have only a short time each day or week to study. Upon completing this course, you will take a multiple-choice test.

When passing the test, you will receive your certificate in Achieving Sales on the Telephone, which you can use to accelerate your career.

You can download and print your certificate, or you can have the certificate posted to you for a small fee.

What You Will Learn

When you take the Achieving Sales on the Telephone course, you will receive a full overview of working in telephone sales. This course includes:

  • An introduction to telesales.
  • Information about the skills a successful telephone sales person requires for success.
  • A look at what makes people buy something, and how you can use these motivations to your advantage.
  • How to communicate with people effectively.
  • An introduction to neurolinguistic programming, and how to learn to use it naturally.
  • How to use call script samples, and how to personalise them to your style.
  • Information on learning about the products and services you sell, and how to effectively present these to potential customers.
  • How to build trust with a potential customer, and how to deal with concerns and objections a potential customer might have
  • Information on closing the sale and getting a repeat customer

Benefits of the Achieving Sales on the Telephone Course

There are so many benefits of completing the Achieving Sales on the Telephone course including these:

  • The ability to study anywhere and everywhere suitable for you, as long as you have an online connection.
  • Study at your own pace. You can do the course in days, weeks, or even months.
  • Since the course is broken down into short modules, you will experience an easy way to learn.
  • Online support is available, allowing you to stay on track.
  • Improve your prospects when seeking out a job in telesales.
  • Affordable pricing.
  • When completing the course, you will receive a certification that you can trust.

This course includes

24/7 Student Support

End of course certification

Lifetime access to your course

Compatible with modern devices

PLUS - Access to the exclusive New Skills Academy Study Group!
ID: YDFT67YHJ
certificate

of achievement

This certificate is presented to

Your Name

NSA

For completing the

Achieving Sales on the Telephone Certificate

on 21st November 2026

Selena Hurford

Selena Hurford

Course Tutor

cpd

Daniel Morgan

Daniel Morgan

Head of Academy

Certificate Example

Anyone who has an interest in learning more about this subject matter is encouraged to take the course. There are no entry requirements to take the course.

The course is broken down into 5 individual modules. Each module takes between 20 and 90 minutes on average to study. Although you are free to spend as much or as little time as you feel necessary on each module, simply log in and out of the course at your convenience.

You can study the course any time you like. Simply log in and out of the web based course as often as you require. The course is compatible with all computers, tablet devices and smart phones so you can even study while on the move!

Once you have completed all 5 modules there is a multiple choice test. The questions will be on a range of topics found within the 5 modules. The test, like the course, is online and can be taken a time and location of your choosing.

The pass mark for the test is 70%.

If you don’t pass the test first time you will get further opportunities to take the test again after extra study. There are no limits to the number of times you can take the test. All test retakes are included within the price of the course.

You can either use your Visa, MasterCard, American Express, Solo cards or PayPal account to pay for the online course. Our site uses the latest SSL encryption to ensure your safety. All payments are handled securely by PayPal.

You can begin the course immediately after your payment has been received. You will create your login details during the checkout process. We will also send you an email confirming your login details.

We estimate that the course will take about 6 hours to complete in total, plus an additional 30 minutes for the end of course test.

Once you have been awarded your certificate it is valid for life. The certificate does not expire or need renewing.

Thoroughly enjoying this course. It's great that I can study at my own pace with no time restrictions so I can do a little or a lot each time depending on what time I have available.

So much useful information I will be able to apply not only to landscaping specifically but also to business in general & day to day gardening both personally & professionally.

The chapters are easy to follow, the estimated time helps schedule your time appropriately & the questions at the end of each chapter make sure you have understood correctly.

Highly recommended!

Lauren Spice

This is brilliant I couldn't of had a better course to do having the videos as well help so much

Ellis Gardiner

This course is brilliant! Extremely easy to follow and understand. You are able to do it in your own time so there's no pressure.

I've now just completed it and enjoyed the whole experience. I can't wait to get my little business up and running. Thank you all

Louisa Forsyth

This is an amazing course. Easy to follow and understand.

I am working with children already and I wanted to do a SEN course to extend my knowledge and able to work with a wide range of children including those with special needs. This course has twice the modules as an average SEN course, so it provides great knowledge in the subject. And this is perfect as it’s CPD accredited course. And the price was just unbelievable!!

The course has email tutor support and lifetime access to the course material which is brilliant for a mum, who is working currently as a volunteer to gain work experience.

Andrea Piesiur

Would recommend the course to anyone! Considering estate agency as a career gives a clear insight into the role and regulation and was easy to digest. I was able to easily fit this in with my busy work schedule. I was able to complete this course in less than a month which I originally expected to take a lot longer. The course material is really helpful and the assignments help you to identify if you have a clear understanding of what you have read and usually don't take too long to complete. I am now looking into doing a more advance course in estate agency and looking for a trainee position in my local area.

Samantha Giles

I really enjoyed completing this course, it was very informative and has boasted my confidence so much that i feel excited about moving forward with my new career.

I have learned so much by completing the course and I cannot wait to put it all into practice.

I completed the course after studying at my own pace, there was no time scale to finish it which I was happy about and the support team were very quick to respond to any queries that I had at any time through out the learning process. I love that i have my certificate and I feel very proud of myself

Elizabeth Byrne

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