Achieving Sales on the Telephone Certificate
Why you should study with us
Achieving Sales on the Telephone Certificate Course
The Achieving Sales on the Telephone course will teach you the skills and give you the tools you need to succeed in any telesales position in the UK.
This training course is filled with information about how you can take your basic telephone skills and enhance them to push yourself forward in a telephone sales career. Making sales via telephone is a challenge for most, but this course teaches students tried and true techniques for telephone sales.
You will get a full introduction to the world of telephone sales, and as you work through the course, you will not only receive information about telesales in general, you will also obtain the skills and information to succeed in your chosen field and enhance your earning capabilities.
Introduction to the Achieving Sales on the Telephone Course
This online training course gives you the advantage of being able to study on your own time, and at your own pace. You can continue to work whilst taking the course, and when finishing, you will have the certification you need to succeed in the telephone sales industry.
You can access this course from any device with internet access, and you will also have full online support as you study.
The course is also broken up into easy to digest modules, which help to make it easy to manage, even for those who have only a short time each day or week to study. Upon completing this course, you will take a multiple-choice test.
When passing the test, you will receive your certificate in Achieving Sales on the Telephone, which you can use to accelerate your career.
You can download and print your certificate, or you can have the certificate posted to you for a small fee.
What You Will Learn
When you take the Achieving Sales on the Telephone course, you will receive a full overview of working in telephone sales. This course includes:
- An introduction to telesales.
- Information about the skills a successful telephone sales person requires for success.
- A look at what makes people buy something, and how you can use these motivations to your advantage.
- How to communicate with people effectively.
- An introduction to neurolinguistic programming, and how to learn to use it naturally.
- How to use call script samples, and how to personalise them to your style.
- Information on learning about the products and services you sell, and how to effectively present these to potential customers.
- How to build trust with a potential customer, and how to deal with concerns and objections a potential customer might have
- Information on closing the sale and getting a repeat customer
Benefits of the Achieving Sales on the Telephone Course
There are so many benefits of completing the Achieving Sales on the Telephone course including these:
- The ability to study anywhere and everywhere suitable for you, as long as you have an online connection.
- Study at your own pace. You can do the course in days, weeks, or even months.
- Since the course is broken down into short modules, you will experience an easy way to learn.
- Online support is available, allowing you to stay on track.
- Improve your prospects when seeking out a job in telesales.
- Affordable pricing.
- When completing the course, you will receive a certification that you can trust.
This course includes
24/7 Student Support
End of course certification
Lifetime access to your course
Compatible with modern devices
ID: YDFT67YHJ
of achievement
This certificate is presented to
Your Name
For completing the
Achieving Sales on the Telephone Certificate
on 21st November 2026
Selena Hurford
Selena Hurford
Course Tutor
Daniel Morgan
Daniel Morgan
Head of Academy
Anyone who has an interest in learning more about this subject matter is encouraged to take the course. There are no entry requirements to take the course.
The course is broken down into 5 individual modules. Each module takes between 20 and 90 minutes on average to study. Although you are free to spend as much or as little time as you feel necessary on each module, simply log in and out of the course at your convenience.
You can study the course any time you like. Simply log in and out of the web based course as often as you require. The course is compatible with all computers, tablet devices and smart phones so you can even study while on the move!
Once you have completed all 5 modules there is a multiple choice test. The questions will be on a range of topics found within the 5 modules. The test, like the course, is online and can be taken a time and location of your choosing.
The pass mark for the test is 70%.
If you don’t pass the test first time you will get further opportunities to take the test again after extra study. There are no limits to the number of times you can take the test. All test retakes are included within the price of the course.
You can either use your Visa, MasterCard, American Express, Solo cards or PayPal account to pay for the online course. Our site uses the latest SSL encryption to ensure your safety. All payments are handled securely by PayPal.
You can begin the course immediately after your payment has been received. You will create your login details during the checkout process. We will also send you an email confirming your login details.
We estimate that the course will take about 6 hours to complete in total, plus an additional 30 minutes for the end of course test.
Once you have been awarded your certificate it is valid for life. The certificate does not expire or need renewing.
Very well organised via Modules. It was extremely helpful. I learned a lot of new and interesting things.
I especially liked those modules with 'homework' at the end. It might be better if every module has some extra tasks for practice.
Darina Kostadinova
After much searching, I stumbled across this online course which sounded perfect for what I wanted and was available at a very affordable cost. This is the first time I have taken an online course, so wasn’t sure what to expect or if my money was going to be well spent.
The course is great, it was very easy to follow with simple, clear instructions and the additional use of video demonstrations that I found extremely helpful. It was handy to be able to print off all the course modules to keep for future reference and nice to receive a certificate upon completion.
Whilst I will probably never have a career as nail technician, I have gained what I wanted from this course, lots of knowledge and new confidence to do manicures/pedicures on both myself, friends & family.
Janice Waterman
I was bought this Nail course as a birthday present and it has really inspired me as I have always had a passion for Nail design.
This course was well structured, clear, and easy to follow. It ran smoothly and I knew exactly how long I was expected to work on each module.
I learnt all about the business side to the salon as well as physical skills and it was easy to do the exams and get my certificate. I would thoroughly recommend this course or similar ones to other people as it was so flexible and I can now take my new skills straight into the working world.
Lauren Dean
This course is absolutely brilliant for someone like me that has a busy working life – the modules are chunked into bite sized pieces and are really simple and straightforward to use.
It is easy to dip in and out of and pick up from where you left off – I was certainly glad I chose to pick all 3 levels – I am quite competent with Excel but I have also picked up new pieces of information from the beginners’ modules as well as really developing my skills with the more advanced information.
It has also meant I have had a really good refresh with parts of Excel that I haven’t used for a long time. I advise anyone who is considering skipping straight to the Intermediate or Advanced courses to go for this option – it really has proved excellent value for money!
Ryan Knight
This online course really helps me in pursuing my career and gain knowledge about special education. It's very easy to use and very user friendly! Two thumbs up!
Christine Kim Grace De Guzman
This course was very easy to follow. Any assistance needed was quickly and professionally sorted.
The modules were great. I am a complete novice in this area of studying but was able to follow each module at my own pace and review.
Thoroughly recommend this to any seeking employment in this area. You get a recognised certificate at the end!
What is also useful is you can revisit modules and refer back to even after the course.
There is an exam at the end which was quite hard but it ensures you have read each module carefully ,so you fully understand.
This course is a must for anyone wanting to undertake Admin or PA work.
I passed and can now apply for this type of work with confidence!!
In one word 'Fantastic!'
Samantha Smith
Achieving Sales on the Telephone Certificate Course
The Achieving Sales on the Telephone course will teach you the skills and give you the tools you need to succeed in any telesales position in the UK.
This training course is filled with information about how you can take your basic telephone skills and enhance them to push yourself forward in a telephone sales career. Making sales via telephone is a challenge for most, but this course teaches students tried and true techniques for telephone sales.
You will get a full introduction to the world of telephone sales, and as you work through the course, you will not only receive information about telesales in general, you will also obtain the skills and information to succeed in your chosen field and enhance your earning capabilities.
Introduction to the Achieving Sales on the Telephone Course
This online training course gives you the advantage of being able to study on your own time, and at your own pace. You can continue to work whilst taking the course, and when finishing, you will have the certification you need to succeed in the telephone sales industry.
You can access this course from any device with internet access, and you will also have full online support as you study.
The course is also broken up into easy to digest modules, which help to make it easy to manage, even for those who have only a short time each day or week to study. Upon completing this course, you will take a multiple-choice test.
When passing the test, you will receive your certificate in Achieving Sales on the Telephone, which you can use to accelerate your career.
You can download and print your certificate, or you can have the certificate posted to you for a small fee.
What You Will Learn
When you take the Achieving Sales on the Telephone course, you will receive a full overview of working in telephone sales. This course includes:
- An introduction to telesales.
- Information about the skills a successful telephone sales person requires for success.
- A look at what makes people buy something, and how you can use these motivations to your advantage.
- How to communicate with people effectively.
- An introduction to neurolinguistic programming, and how to learn to use it naturally.
- How to use call script samples, and how to personalise them to your style.
- Information on learning about the products and services you sell, and how to effectively present these to potential customers.
- How to build trust with a potential customer, and how to deal with concerns and objections a potential customer might have
- Information on closing the sale and getting a repeat customer
Benefits of the Achieving Sales on the Telephone Course
There are so many benefits of completing the Achieving Sales on the Telephone course including these:
- The ability to study anywhere and everywhere suitable for you, as long as you have an online connection.
- Study at your own pace. You can do the course in days, weeks, or even months.
- Since the course is broken down into short modules, you will experience an easy way to learn.
- Online support is available, allowing you to stay on track.
- Improve your prospects when seeking out a job in telesales.
- Affordable pricing.
- When completing the course, you will receive a certification that you can trust.
This course includes
24/7 Student Support
End of course certification
Lifetime access to your course
Compatible with modern devices
ID: YDFT67YHJ
of achievement
This certificate is presented to
Your Name
For completing the
Achieving Sales on the Telephone Certificate
on 21st November 2026
Selena Hurford
Selena Hurford
Course Tutor
Daniel Morgan
Daniel Morgan
Head of Academy
Anyone who has an interest in learning more about this subject matter is encouraged to take the course. There are no entry requirements to take the course.
The course is broken down into 5 individual modules. Each module takes between 20 and 90 minutes on average to study. Although you are free to spend as much or as little time as you feel necessary on each module, simply log in and out of the course at your convenience.
You can study the course any time you like. Simply log in and out of the web based course as often as you require. The course is compatible with all computers, tablet devices and smart phones so you can even study while on the move!
Once you have completed all 5 modules there is a multiple choice test. The questions will be on a range of topics found within the 5 modules. The test, like the course, is online and can be taken a time and location of your choosing.
The pass mark for the test is 70%.
If you don’t pass the test first time you will get further opportunities to take the test again after extra study. There are no limits to the number of times you can take the test. All test retakes are included within the price of the course.
You can either use your Visa, MasterCard, American Express, Solo cards or PayPal account to pay for the online course. Our site uses the latest SSL encryption to ensure your safety. All payments are handled securely by PayPal.
You can begin the course immediately after your payment has been received. You will create your login details during the checkout process. We will also send you an email confirming your login details.
We estimate that the course will take about 6 hours to complete in total, plus an additional 30 minutes for the end of course test.
Once you have been awarded your certificate it is valid for life. The certificate does not expire or need renewing.
Very well organised via Modules. It was extremely helpful. I learned a lot of new and interesting things.
I especially liked those modules with 'homework' at the end. It might be better if every module has some extra tasks for practice.
Darina Kostadinova
After much searching, I stumbled across this online course which sounded perfect for what I wanted and was available at a very affordable cost. This is the first time I have taken an online course, so wasn’t sure what to expect or if my money was going to be well spent.
The course is great, it was very easy to follow with simple, clear instructions and the additional use of video demonstrations that I found extremely helpful. It was handy to be able to print off all the course modules to keep for future reference and nice to receive a certificate upon completion.
Whilst I will probably never have a career as nail technician, I have gained what I wanted from this course, lots of knowledge and new confidence to do manicures/pedicures on both myself, friends & family.
Janice Waterman
I was bought this Nail course as a birthday present and it has really inspired me as I have always had a passion for Nail design.
This course was well structured, clear, and easy to follow. It ran smoothly and I knew exactly how long I was expected to work on each module.
I learnt all about the business side to the salon as well as physical skills and it was easy to do the exams and get my certificate. I would thoroughly recommend this course or similar ones to other people as it was so flexible and I can now take my new skills straight into the working world.
Lauren Dean
This course is absolutely brilliant for someone like me that has a busy working life – the modules are chunked into bite sized pieces and are really simple and straightforward to use.
It is easy to dip in and out of and pick up from where you left off – I was certainly glad I chose to pick all 3 levels – I am quite competent with Excel but I have also picked up new pieces of information from the beginners’ modules as well as really developing my skills with the more advanced information.
It has also meant I have had a really good refresh with parts of Excel that I haven’t used for a long time. I advise anyone who is considering skipping straight to the Intermediate or Advanced courses to go for this option – it really has proved excellent value for money!
Ryan Knight
This online course really helps me in pursuing my career and gain knowledge about special education. It's very easy to use and very user friendly! Two thumbs up!
Christine Kim Grace De Guzman
This course was very easy to follow. Any assistance needed was quickly and professionally sorted.
The modules were great. I am a complete novice in this area of studying but was able to follow each module at my own pace and review.
Thoroughly recommend this to any seeking employment in this area. You get a recognised certificate at the end!
What is also useful is you can revisit modules and refer back to even after the course.
There is an exam at the end which was quite hard but it ensures you have read each module carefully ,so you fully understand.
This course is a must for anyone wanting to undertake Admin or PA work.
I passed and can now apply for this type of work with confidence!!
In one word 'Fantastic!'
Samantha Smith
Why you should study with us
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€100
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Excellent course, well explained and easy to understand. The course can be done at my own pace and is available on various devices. The layout of the course was excellent and the notes options is very good. The content is perfect and well structured, making it easy to understand and follow. I will definitely be taking more courses in the future.
Luis Costa
The course was clearly set out with helpful end of week tests which built my knowledge. Being dyslexic I found the course was set out in an easy to understand way. I was able to pass the test on my first attempt. The downloaded pdf are a useful resource that you can keep forever. Looking forward to the next course
Ross Dunsten
I took up this course initially to help me with my own dog, but found that as I worked through the material I actually started thinking that this could be something that I could use to make a second income. From start to finish I found the course engaging and interesting. I am now doing another dog related course and am experiencing the same level of enjoyment. I would recommend New Skills Academy without hesitation.
Keith Smith
Fantastic course! Well-presented and challenging with frequent assessments. I feel a serious sense of accomplishment having not studied for over 30 years! Videos that accompany each module are carefully thought out and informative. Am so impressed with this course, have now signed up for 3 other courses and recommending New Skills Academy to everyone!
Marva Hudson
I am a doctor. This course is well organized, covering all areas of CBT. The videos and practical tips are very helpful. All the modules are arranged with good explanations and examples. Also each module consists of quick test and assignment which enables you to gain knowledge. Finally I would like to thank the New Skills Academy team.
Dr. M. Arshad
Omg im so excited, over joyed and all the good stuff that comes to mind! Wonderful experience doing lessons with New Skills Academy. I look foward to doing more courses with them. I hope this will encourage others to come on board and refresh your minds or to learn something new, it's a win win situation. I want to thank New Skills Academy so much for making this as simple as possible for me.
Shari Anderson
I found this course incredibly useful, as it provided me with practical knowledge which I can implement in my role as a Support Worker. The videos were clear and concise, and the downloadable worksheets reinforced what I had learned as I was able to put pen to paper. Overall, a fantastic course for a great price! I am looking forward to taking on my next one.
Teleisha Harley
It was an eye opening course that was flexible and easy to access. I was able to complete it from the comfort of my own home whilst also having the tasks to complete which enabled me to check my knowledge. I know feel much more confident in my field of work and really enjoyed doing it.
Ellie Clarke
