How to Handle Criticism at Work Certificate

How to Handle Criticism at Work Course

Learning how to handle criticism at work is absolutely essential to everyone at all stages of their career path or within their own business.

This course provides a comprehensive guide to handling criticism at work, including understanding the context and purpose of the criticism, as well as reacting professionally and rationally. From how to take responsibility and avoid excuses, to moving forward, improving and growing from the criticism, this course covers everything you need to know about every aspect of successfully handling criticism at work.

You Will Learn

  • How to listen to criticism and understand the context
  • How to react professionally and rationally to criticism
  • How to improve your career prospects by improving and moving forward

Benefits of Taking This Course

  • You will drastically improve your status at work
  • You will improve your relationship with your employer
  • You will grow in your skill sets and make fewer errors
  • You will learn to turn criticism into a positive force for good

This course includes

24/7 Student Support

End of course certification

Lifetime access to your course

Compatible with modern devices

PLUS - Access to the exclusive New Skills Academy Study Group!
ID: YDFT67YHJ
certificate

of achievement

This certificate is presented to

Your Name

NSA

For completing the

How to Handle Criticism at Work Certificate

on 21st November 2026

Selena Hurford

Selena Hurford

Course Tutor

cpd

Daniel Morgan

Daniel Morgan

Head of Academy

Certificate Example

Anyone who has an interest in learning more about this subject matter is encouraged to take the course. There are no entry requirements to take the course.

The course is broken down into 1 individual modules. Each module takes between 20 and 90 minutes on average to study. Although you are free to spend as much or as little time as you feel necessary on each module, simply log in and out of the course at your convenience.

You can study the course any time you like. Simply log in and out of the web based course as often as you require. The course is compatible with all computers, tablet devices and smart phones so you can even study while on the move!

Once you have completed all 1 modules there is a multiple choice test. The questions will be on a range of topics found within the 1 modules. The test, like the course, is online and can be taken a time and location of your choosing.

The pass mark for the test is 70%.

If you don’t pass the test first time you will get further opportunities to take the test again after extra study. There are no limits to the number of times you can take the test. All test retakes are included within the price of the course.

You can either use your Visa, MasterCard, American Express, Solo cards or PayPal account to pay for the online course. Our site uses the latest SSL encryption to ensure your safety. All payments are handled securely by PayPal.

You can begin the course immediately after your payment has been received. You will create your login details during the checkout process. We will also send you an email confirming your login details.

We estimate that the course will take about 0.75 hours to complete in total, plus an additional 30 minutes for the end of course test.

Once you have been awarded your certificate it is valid for life. The certificate does not expire or need renewing.

The course is informative and easy to follow. I especially liked the history tips given throughout the course.

I have included the payroll Diploma course to add another skill set to my CV and being self employed and in the mature bracket it is good to keep yourself updated on all new legislation. I also liked the option of returning to complete modules in your own time to fit in around work commitments.

Claire Bishop

At age 44, I took a notion to start a new career, so I booked a Travel & Tourism online course with New Skills Academy.

I was actually pretty nervous when I looked at the modules as it’s been years since I studied!

I was pleasantly surprised at how well the course flowed and how uncomplicated it was. The presentation of the course was easy to read and understand.

When I got to the final test, I was nervous, but had no need to be. It was a general test of knowledge and I passed with 70%. I feel proud!

Angela Wilson

This course is really good. Easy to read and I found it really enjoyable and interesting as it was full of facts and information relating to the course.

It is nicely broken up into sections with short tests at the end and it doesn’t feel too overwhelming, feels very manageable.

I especially like that there is no time limit on completing this course, being a full time mum of two small children my life is pretty hectic so it’s great that whenever I get half an hour free I can sit and do as much or as little as I want.

Lauren Jones

New Skills Academy is a fab place to go to if you’re wanting to start a course and further your career. Being a mother to 2 young children it is hard to find the time to complete a course and juggle life… thank goodness for New Skills Academy.

They put no pressure on you to finish your course by a certain time. They allow you to take your time and really understand what you’re learning. It’s easy to use, there is help when needed, a very modern design making it great for anyone to use. Fab place to learn.

Abigail Elizabeth Shaw

I really enjoyed the course and would recommend this to my friends.

I completed a City and Guilds Certificate 40 years ago and was looking at bringing my skills up to date. This gave me the encouragement and insight to what I needed to go back into hairdressing. I understand the importance of keeping my skills up to date and would like to study further in styling, hair treatment and colouring.

Thank you very much I enjoyed the 27 modules attached to the course. I particularly enjoyed the videos attached to the course and have always enjoyed putting hair up for special occasions such as weddings.

Margaret Whitehead

A good course that covers all the basics and will leave you confident and equipped to deal with any emergencies as they arise, from basic equipment needed, to how to do CPR on your dog or cat, to administering medicines and dealing with burns, breaks and drownings. It gave me a lot of tips and pointers to explore the issues further as well as first aid equipment to buy. Providing you read through all of the modules, you'll be able to pass the course quite easily. Good value for money for what I paid for this course. Well worth the few hours needed.

Adam Waldron

Duration:
0.75 hours

Access:
Lifetime Access

Approved by:
CPD

Learning Type:


Text based modules  Images  Video learning 

Cost:
$50.00

How to Handle Criticism at Work Course

Learning how to handle criticism at work is absolutely essential to everyone at all stages of their career path or within their own business.

This course provides a comprehensive guide to handling criticism at work, including understanding the context and purpose of the criticism, as well as reacting professionally and rationally. From how to take responsibility and avoid excuses, to moving forward, improving and growing from the criticism, this course covers everything you need to know about every aspect of successfully handling criticism at work.

You Will Learn

  • How to listen to criticism and understand the context
  • How to react professionally and rationally to criticism
  • How to improve your career prospects by improving and moving forward

Benefits of Taking This Course

  • You will drastically improve your status at work
  • You will improve your relationship with your employer
  • You will grow in your skill sets and make fewer errors
  • You will learn to turn criticism into a positive force for good

This course includes

24/7 Student Support

End of course certification

Lifetime access to your course

Compatible with modern devices

PLUS - Access to the exclusive New Skills Academy Study Group!
ID: YDFT67YHJ
certificate

of achievement

This certificate is presented to

Your Name

NSA

For completing the

How to Handle Criticism at Work Certificate

on 21st November 2026

Selena Hurford

Selena Hurford

Course Tutor

cpd

Daniel Morgan

Daniel Morgan

Head of Academy

Certificate Example

Anyone who has an interest in learning more about this subject matter is encouraged to take the course. There are no entry requirements to take the course.

The course is broken down into 1 individual modules. Each module takes between 20 and 90 minutes on average to study. Although you are free to spend as much or as little time as you feel necessary on each module, simply log in and out of the course at your convenience.

You can study the course any time you like. Simply log in and out of the web based course as often as you require. The course is compatible with all computers, tablet devices and smart phones so you can even study while on the move!

Once you have completed all 1 modules there is a multiple choice test. The questions will be on a range of topics found within the 1 modules. The test, like the course, is online and can be taken a time and location of your choosing.

The pass mark for the test is 70%.

If you don’t pass the test first time you will get further opportunities to take the test again after extra study. There are no limits to the number of times you can take the test. All test retakes are included within the price of the course.

You can either use your Visa, MasterCard, American Express, Solo cards or PayPal account to pay for the online course. Our site uses the latest SSL encryption to ensure your safety. All payments are handled securely by PayPal.

You can begin the course immediately after your payment has been received. You will create your login details during the checkout process. We will also send you an email confirming your login details.

We estimate that the course will take about 0.75 hours to complete in total, plus an additional 30 minutes for the end of course test.

Once you have been awarded your certificate it is valid for life. The certificate does not expire or need renewing.

The course is informative and easy to follow. I especially liked the history tips given throughout the course.

I have included the payroll Diploma course to add another skill set to my CV and being self employed and in the mature bracket it is good to keep yourself updated on all new legislation. I also liked the option of returning to complete modules in your own time to fit in around work commitments.

Claire Bishop

At age 44, I took a notion to start a new career, so I booked a Travel & Tourism online course with New Skills Academy.

I was actually pretty nervous when I looked at the modules as it’s been years since I studied!

I was pleasantly surprised at how well the course flowed and how uncomplicated it was. The presentation of the course was easy to read and understand.

When I got to the final test, I was nervous, but had no need to be. It was a general test of knowledge and I passed with 70%. I feel proud!

Angela Wilson

This course is really good. Easy to read and I found it really enjoyable and interesting as it was full of facts and information relating to the course.

It is nicely broken up into sections with short tests at the end and it doesn’t feel too overwhelming, feels very manageable.

I especially like that there is no time limit on completing this course, being a full time mum of two small children my life is pretty hectic so it’s great that whenever I get half an hour free I can sit and do as much or as little as I want.

Lauren Jones

New Skills Academy is a fab place to go to if you’re wanting to start a course and further your career. Being a mother to 2 young children it is hard to find the time to complete a course and juggle life… thank goodness for New Skills Academy.

They put no pressure on you to finish your course by a certain time. They allow you to take your time and really understand what you’re learning. It’s easy to use, there is help when needed, a very modern design making it great for anyone to use. Fab place to learn.

Abigail Elizabeth Shaw

I really enjoyed the course and would recommend this to my friends.

I completed a City and Guilds Certificate 40 years ago and was looking at bringing my skills up to date. This gave me the encouragement and insight to what I needed to go back into hairdressing. I understand the importance of keeping my skills up to date and would like to study further in styling, hair treatment and colouring.

Thank you very much I enjoyed the 27 modules attached to the course. I particularly enjoyed the videos attached to the course and have always enjoyed putting hair up for special occasions such as weddings.

Margaret Whitehead

A good course that covers all the basics and will leave you confident and equipped to deal with any emergencies as they arise, from basic equipment needed, to how to do CPR on your dog or cat, to administering medicines and dealing with burns, breaks and drownings. It gave me a lot of tips and pointers to explore the issues further as well as first aid equipment to buy. Providing you read through all of the modules, you'll be able to pass the course quite easily. Good value for money for what I paid for this course. Well worth the few hours needed.

Adam Waldron

Why you should study with us

Learn with confidence...

Free Course RRP $100

Get a FREE Course

Tick this box to Sign up for our newsletter, and get access to the Interview Skills and CV Writing Certificate course for free! By signing up, you agree to our Privacy Notice & Cookie Policy and to receive marketing and related emails from academy+ brands. You can unsubscribe at any time.

What our students say about us...