Introduction to VoIP Certificate

Introduction to VoIP Course

Learning the introduction to VoIP is absolutely essential to anybody making use of voice communication today - whether you’re a start-up business, an established company, or an individual looking to understand the present and future of voice communication.

This course offers a complete guide to understanding Voice over Internet Protocol, by providing a full definition and background as well as the protocols involved and telephone system options. From what businesses must know about compatibility and system integration, to a comprehensive analysis of the pros and cons to help you make an informed choice, this course covers everything you need to know about VoIP.

You Will Learn

  • A detailed definition and a comprehensive background of VoIP
  • The different protocols and telephone system options
  • What you need to know to become compatible and integrate VoIP systems
  • How to make an informed choice using the advantages and disadvantages of VoIP

Benefits of Taking This Course

  • You will save money by reducing your calling costs by over 30%
  • You will increase your productivity by working smarter and integrating functions
  • You will find the perfect voice communication solution for your specific needs
  • You will increase new business opportunities by remaining current and relevant

This course includes

24/7 Student Support

End of course certification

Lifetime access to your course

Compatible with modern devices

PLUS - Access to the exclusive New Skills Academy Study Group!
ID: YDFT67YHJ
certificate

of achievement

This certificate is presented to

Your Name

NSA

For completing the

Introduction to VoIP Certificate

on 21st November 2026

Selena Hurford

Selena Hurford

Course Tutor

cpd

Daniel Morgan

Daniel Morgan

Head of Academy

Certificate Example

Anyone who has an interest in learning more about this subject matter is encouraged to take the course. There are no entry requirements to take the course.

The course is broken down into 1 individual modules. Each module takes between 20 and 90 minutes on average to study. Although you are free to spend as much or as little time as you feel necessary on each module, simply log in and out of the course at your convenience.

You can study the course any time you like. Simply log in and out of the web based course as often as you require. The course is compatible with all computers, tablet devices and smart phones so you can even study while on the move!

Once you have completed all 1 modules there is a multiple choice test. The questions will be on a range of topics found within the 1 modules. The test, like the course, is online and can be taken a time and location of your choosing.

The pass mark for the test is 70%.

If you don’t pass the test first time you will get further opportunities to take the test again after extra study. There are no limits to the number of times you can take the test. All test retakes are included within the price of the course.

You can either use your Visa, MasterCard, American Express, Solo cards or PayPal account to pay for the online course. Our site uses the latest SSL encryption to ensure your safety. All payments are handled securely by PayPal.

You can begin the course immediately after your payment has been received. You will create your login details during the checkout process. We will also send you an email confirming your login details.

We estimate that the course will take about 0.75 hours to complete in total, plus an additional 30 minutes for the end of course test.

Once you have been awarded your certificate it is valid for life. The certificate does not expire or need renewing.

It is quite an interesting course! I have learnt a lot since I have seen the precise explanation and video illustration, and I have enough time to learn so well as I did it in my own pace. I've fully understood the whole concept on each module. By the time I've finished the last module, I'm quite prepared for the exam because everything I've learnt has already been absorbed into my mind. Even once I've finished the course, I'm looking forward to learn more by reviewing the course again. Now, I can properly apply the techniques into our massage spa business.

Ma Margarita

Before starting this course I had no prior knowledge in floristry. The course not only gave me the tools I needed to get started but also gave me the passion and the confidence to move forward with floristry as a career.

Through the content I have learned within the course I have been able to not only make, but also sell many of my own designs as well as book a couple of future events.

This has been a great launching pad for me into a career I am truly enjoying. I highly suggest for anyone who is considering floristry to start with this course.

Laura Meers

WOW, I really learned so much more than I thought I would, this is an amazing course with useful insights and guidance. It was really well laid out, user friendly and a joy to participate in, even if you don’t want to start a business.

Any animal lover or owner would benefit from taking this course, as it covers so many aspects, from simple ways to handle a variety of different types of pets, grooming feeding and first aid as well.

It’s absolutely brilliant, I feel that I am now ready and prepared to start on my new journey. Thank you!

Loraine Simpson

My son has Aspergers Syndrome, so when this course Autism Awareness Diploma came up with 90% off just after Christmas, I thought I would like to do it. There was no pressure on myself and progressed at my own pace, the course is very informative with lots of hints and tips. The process of going through the Modules and assignments was also very easy to do. The cost of the course was expensive if I hadn't had 90% off. I wouldn't hesitate in recommending New Skills Academy courses to other people for their informative and ease of usage. I really enjoyed it.

Dawn Hughes

After being in recruitment for three years, this was an amazing course to remind me all the things that I may have let slip it also encouraged me to sharpen up my recruitment practices and I feel rejuvenated in my approach to recruitment with both clients and candidates.
Through the help of this course I feel that I can actively, proactively and effectively target both clients and candidates to achieve my target orientated goals.

Shaun Paskin

This online course really helps me in pursuing my career and gain knowledge about special education. It's very easy to use and very user friendly! Two thumbs up!

Christine Kim Grace De Guzman

Duration:
0.75 hours

Access:
Lifetime Access

Approved by:
CPD

Learning Type:


Text based modules  Images  Video learning 

Cost:
$25.00

Introduction to VoIP Course

Learning the introduction to VoIP is absolutely essential to anybody making use of voice communication today - whether you’re a start-up business, an established company, or an individual looking to understand the present and future of voice communication.

This course offers a complete guide to understanding Voice over Internet Protocol, by providing a full definition and background as well as the protocols involved and telephone system options. From what businesses must know about compatibility and system integration, to a comprehensive analysis of the pros and cons to help you make an informed choice, this course covers everything you need to know about VoIP.

You Will Learn

  • A detailed definition and a comprehensive background of VoIP
  • The different protocols and telephone system options
  • What you need to know to become compatible and integrate VoIP systems
  • How to make an informed choice using the advantages and disadvantages of VoIP

Benefits of Taking This Course

  • You will save money by reducing your calling costs by over 30%
  • You will increase your productivity by working smarter and integrating functions
  • You will find the perfect voice communication solution for your specific needs
  • You will increase new business opportunities by remaining current and relevant

This course includes

24/7 Student Support

End of course certification

Lifetime access to your course

Compatible with modern devices

PLUS - Access to the exclusive New Skills Academy Study Group!
ID: YDFT67YHJ
certificate

of achievement

This certificate is presented to

Your Name

NSA

For completing the

Introduction to VoIP Certificate

on 21st November 2026

Selena Hurford

Selena Hurford

Course Tutor

cpd

Daniel Morgan

Daniel Morgan

Head of Academy

Certificate Example

Anyone who has an interest in learning more about this subject matter is encouraged to take the course. There are no entry requirements to take the course.

The course is broken down into 1 individual modules. Each module takes between 20 and 90 minutes on average to study. Although you are free to spend as much or as little time as you feel necessary on each module, simply log in and out of the course at your convenience.

You can study the course any time you like. Simply log in and out of the web based course as often as you require. The course is compatible with all computers, tablet devices and smart phones so you can even study while on the move!

Once you have completed all 1 modules there is a multiple choice test. The questions will be on a range of topics found within the 1 modules. The test, like the course, is online and can be taken a time and location of your choosing.

The pass mark for the test is 70%.

If you don’t pass the test first time you will get further opportunities to take the test again after extra study. There are no limits to the number of times you can take the test. All test retakes are included within the price of the course.

You can either use your Visa, MasterCard, American Express, Solo cards or PayPal account to pay for the online course. Our site uses the latest SSL encryption to ensure your safety. All payments are handled securely by PayPal.

You can begin the course immediately after your payment has been received. You will create your login details during the checkout process. We will also send you an email confirming your login details.

We estimate that the course will take about 0.75 hours to complete in total, plus an additional 30 minutes for the end of course test.

Once you have been awarded your certificate it is valid for life. The certificate does not expire or need renewing.

It is quite an interesting course! I have learnt a lot since I have seen the precise explanation and video illustration, and I have enough time to learn so well as I did it in my own pace. I've fully understood the whole concept on each module. By the time I've finished the last module, I'm quite prepared for the exam because everything I've learnt has already been absorbed into my mind. Even once I've finished the course, I'm looking forward to learn more by reviewing the course again. Now, I can properly apply the techniques into our massage spa business.

Ma Margarita

Before starting this course I had no prior knowledge in floristry. The course not only gave me the tools I needed to get started but also gave me the passion and the confidence to move forward with floristry as a career.

Through the content I have learned within the course I have been able to not only make, but also sell many of my own designs as well as book a couple of future events.

This has been a great launching pad for me into a career I am truly enjoying. I highly suggest for anyone who is considering floristry to start with this course.

Laura Meers

WOW, I really learned so much more than I thought I would, this is an amazing course with useful insights and guidance. It was really well laid out, user friendly and a joy to participate in, even if you don’t want to start a business.

Any animal lover or owner would benefit from taking this course, as it covers so many aspects, from simple ways to handle a variety of different types of pets, grooming feeding and first aid as well.

It’s absolutely brilliant, I feel that I am now ready and prepared to start on my new journey. Thank you!

Loraine Simpson

My son has Aspergers Syndrome, so when this course Autism Awareness Diploma came up with 90% off just after Christmas, I thought I would like to do it. There was no pressure on myself and progressed at my own pace, the course is very informative with lots of hints and tips. The process of going through the Modules and assignments was also very easy to do. The cost of the course was expensive if I hadn't had 90% off. I wouldn't hesitate in recommending New Skills Academy courses to other people for their informative and ease of usage. I really enjoyed it.

Dawn Hughes

After being in recruitment for three years, this was an amazing course to remind me all the things that I may have let slip it also encouraged me to sharpen up my recruitment practices and I feel rejuvenated in my approach to recruitment with both clients and candidates.
Through the help of this course I feel that I can actively, proactively and effectively target both clients and candidates to achieve my target orientated goals.

Shaun Paskin

This online course really helps me in pursuing my career and gain knowledge about special education. It's very easy to use and very user friendly! Two thumbs up!

Christine Kim Grace De Guzman

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