Key Account Management Certificate

Key Account Management Training Course

The Key Account Management Training Course is one that will provide you with skills that can help you succeed in your new position as a key account manager.

This course will give you all that you require to accomplish great things in your job, and will allow you to move forward in your new career. A position as a key account manager is a new experience for most people, and if you have found yourself in this position, this course will allow you to move into it with ease.

Additionally, it will help you learn to manage your accounts, learn how to get to know your customers, and how to organise yourself effectively. You will also learn how to support your accounts, and how to overcome barriers.

Introduction to the Key Account Management Training Course

This is an online course, which allows anyone who takes this course to study in their own time and at a pace that is comfortable for them.

Since this course is so flexible, you should have no problem finding time to study, which means you will not have to sacrifice work to achieve your dreams in business.

This diploma course is available through any device with an internet connection, and in addition to the course, you can also access online support. You will find that the course is easy to follow thanks to a comprehensive syllabus that is created in a way to make the course more manageable.

What You Will Learn

This Key Account Management Training course has been created to give students a complete overview of the responsibilities associated with this position. Here are some of the things you will learn:

  • An overview of what key account management is.
  • Your role as a key account manager.
  • Methods to help you to prioritise your work.
  • How to research your customers and their needs.
  • How to prioritise.
  • Assessing your strengths and weaknesses.
  • Planning a strategy for your key accounts.
  • Recognising and dealing with threats.
  • Managing relationships and networks.
  • Using teams in regards to the accounts.

Benefits of the Key Account Management Training Course

When you complete the Key Account Management Training course, you will experience a number of benefits. These include:

  • The ability to study from home, at work, or whilst on your lunch break. You can study at a place and time that is convenient for you.
  • The ability to study at a pace that is comfortable for you, whether it takes days or months to complete.
  • Study using your PC, mobile phone, tablet, or any device that can connect to the internet.
  • Easy to manage modules, which help to make your learning experience more enjoyable.
  • Enjoying the convenience of support online during the experience of studying, which ensures that you can stay on schedule.
  • Improving your performance in the workplace.
  • Making an affordable investment in your future that will pay off time and time again.

This course includes

24/7 Student Support

End of course certification

Lifetime access to your course

Compatible with modern devices

PLUS - Access to the exclusive New Skills Academy Study Group!
  • What is Key Account Management?
  • The Role and Responsibilities of a Key Account Manager
  • Prioritising – Who are the Key Accounts?
  • How to Research your Customers’ Profile and Position Yourself
  • Investment Versus Return - Get Your Priorities Right
  • Assess Your Strengths, Weaknesses and Unique Advantages
  • Planning a Key Account Strategy
  • Recognising Threats and Dealing with Them
  • How to Set Specific Goals and Objectives for Each Meeting
  • Relationship Management
  • Understand the Organisational Structure of Your Account
  • How to Influence and Negotiate With Multiple Contacts
  • How to Network Within Your Account
  • Alliances Across an Organisation to Maintain Preferred Supplier Status
  • How to Construct Strategic Service Level Agreements
  • Teamwork to Support Key Accounts
  • Planning How to Support Your Key Accounts
  • Identifying and Overcoming Internal Barriers that Prevent Quality Support
  • Support Staff and Major Accounts
  • Planning How to Support Your Key Accounts
ID: YDFT67YHJ
certificate

of achievement

This certificate is presented to

Your Name

NSA

For completing the

Key Account Management Certificate

on 21st November 2026

Selena Hurford

Selena Hurford

Course Tutor

cpd

Daniel Morgan

Daniel Morgan

Head of Academy

Certificate Example

Anyone who has an interest in learning more about this subject matter is encouraged to take the course. There are no entry requirements to take the course.

The course is broken down into 5 individual modules. Each module takes between 20 and 90 minutes on average to study. Although you are free to spend as much or as little time as you feel necessary on each module, simply log in and out of the course at your convenience.

You can study the course any time you like. Simply log in and out of the web based course as often as you require. The course is compatible with all computers, tablet devices and smart phones so you can even study while on the move!

Once you have completed all 5 modules there is a multiple choice test. The questions will be on a range of topics found within the 5 modules. The test, like the course, is online and can be taken a time and location of your choosing.

The pass mark for the test is 70%.

If you don’t pass the test first time you will get further opportunities to take the test again after extra study. There are no limits to the number of times you can take the test. All test retakes are included within the price of the course.

You can either use your Visa, MasterCard, American Express, Solo cards or PayPal account to pay for the online course. Our site uses the latest SSL encryption to ensure your safety. All payments are handled securely by PayPal.

You can begin the course immediately after your payment has been received. You will create your login details during the checkout process. We will also send you an email confirming your login details.

We estimate that the course will take about 6 hours to complete in total, plus an additional 30 minutes for the end of course test.

Once you have been awarded your certificate it is valid for life. The certificate does not expire or need renewing.

This is a fantastic course, it is incredible value for money and it will give you all the information you need to be able to pursue the career of Teaching Assistant.

Being able to do it all in your own time makes it a lot less stressful if you're trying to fit it around work and life in general and the addition of worksheets throughout helps you see which areas need improvement before you take the final test.

Jack Whitcher

Quick and easy, can learn in your own time which was great. I have an 8-week old baby and managed to complete with no pressure. Everything was broken down so well and helpful videos along the way.

Will be taking more courses with New Skills Academy, I wish I did the course years ago. I have the experience in waxing but because I gave up my college course to have my baby, I don’t have the time to go back and I was close to qualifying.

I took this course and passed without all the hassle of going back for a year. Thank you, New Skills Academy.

Sofia Legg

The waxing course was very easy to follow and full of all the information needed. Fantastic easy step by step videos and diagrams.

Great help for setting up your own business as this course gives you all the correct information and procedures to follow.

I work from home offering a variety of other treatments, including eye lash extensions, threading and tanning now having this treatment is an added bonus… and very happy clients.

Would definitely recommend to others who are looking to follow in the same direction as me to broaden their treatments to offer for their own clients ?

Laura Turner

I loved every aspect of this online digital marketing course. The modules were well constructed and offered up a wealth of information on the subject.

I found myself learning many new things, such as the best practices for implementing an online marketing campaign, whether through social media, email marketing, or otherwise.

Passing this course has gone a long way to helping me with my online business routine.

I sought to improve my efforts at marketing my work and now, thanks to New Skills Academy, I’ve been able to. Thank you so much to New Skills Academy for this amazing course.

Daccari Mitchell

I use Sage 50 every day at work, but wanted a qualification on my CV to reflect this. I thought this course was well set out and very informative.

I really appreciated that the course is split into 10 modules as this made it very easy for me to stop and come back to when convenient. I found with work and 4 kids this was very helpful and with a good feature that it saved the place where I was so you could return at any time.

I must admit I was very surprised that I learnt new things and really glad I took the course. I would recommend this course to anyone thinking of using Sage for the first time or like me already use it daily. I really appreciated the fact that I used my tablet while taking the course.

I must be honest at 36 years old, this was my first course taken online, I was generally really surprised how easy to it was to order/book on line. Overall I felt this was a very positive experience for me I not only gained a qualification, I also gained confidence and have now book up 2 more courses.

Justine Pitman

I have really enjoyed doing the receptionist course online and I recommend anyone that wants to improve in whatever qualifications they wish to progress in to do it on New Skills Academy. It is very helpful and I have learnt a lot - My family members couldn’t believe how much I have progressed and they have actually said that they will probably do the courses online themselves. I will definitely finish the courses that I still have on here, and maybe do more courses in the future as I have learned a lot and I am willing to learn more as the resources you have on here are brilliant.

Kaoutar Benabdejlil

Duration:
6 hours

Access:
Lifetime Access

Approved by:
CPD

Learning Type:


Text based modules  Images 

Cost:
€40.00

Key Account Management Training Course

The Key Account Management Training Course is one that will provide you with skills that can help you succeed in your new position as a key account manager.

This course will give you all that you require to accomplish great things in your job, and will allow you to move forward in your new career. A position as a key account manager is a new experience for most people, and if you have found yourself in this position, this course will allow you to move into it with ease.

Additionally, it will help you learn to manage your accounts, learn how to get to know your customers, and how to organise yourself effectively. You will also learn how to support your accounts, and how to overcome barriers.

Introduction to the Key Account Management Training Course

This is an online course, which allows anyone who takes this course to study in their own time and at a pace that is comfortable for them.

Since this course is so flexible, you should have no problem finding time to study, which means you will not have to sacrifice work to achieve your dreams in business.

This diploma course is available through any device with an internet connection, and in addition to the course, you can also access online support. You will find that the course is easy to follow thanks to a comprehensive syllabus that is created in a way to make the course more manageable.

What You Will Learn

This Key Account Management Training course has been created to give students a complete overview of the responsibilities associated with this position. Here are some of the things you will learn:

  • An overview of what key account management is.
  • Your role as a key account manager.
  • Methods to help you to prioritise your work.
  • How to research your customers and their needs.
  • How to prioritise.
  • Assessing your strengths and weaknesses.
  • Planning a strategy for your key accounts.
  • Recognising and dealing with threats.
  • Managing relationships and networks.
  • Using teams in regards to the accounts.

Benefits of the Key Account Management Training Course

When you complete the Key Account Management Training course, you will experience a number of benefits. These include:

  • The ability to study from home, at work, or whilst on your lunch break. You can study at a place and time that is convenient for you.
  • The ability to study at a pace that is comfortable for you, whether it takes days or months to complete.
  • Study using your PC, mobile phone, tablet, or any device that can connect to the internet.
  • Easy to manage modules, which help to make your learning experience more enjoyable.
  • Enjoying the convenience of support online during the experience of studying, which ensures that you can stay on schedule.
  • Improving your performance in the workplace.
  • Making an affordable investment in your future that will pay off time and time again.

This course includes

24/7 Student Support

End of course certification

Lifetime access to your course

Compatible with modern devices

PLUS - Access to the exclusive New Skills Academy Study Group!
  • What is Key Account Management?
  • The Role and Responsibilities of a Key Account Manager
  • Prioritising – Who are the Key Accounts?
  • How to Research your Customers’ Profile and Position Yourself
  • Investment Versus Return - Get Your Priorities Right
  • Assess Your Strengths, Weaknesses and Unique Advantages
  • Planning a Key Account Strategy
  • Recognising Threats and Dealing with Them
  • How to Set Specific Goals and Objectives for Each Meeting
  • Relationship Management
  • Understand the Organisational Structure of Your Account
  • How to Influence and Negotiate With Multiple Contacts
  • How to Network Within Your Account
  • Alliances Across an Organisation to Maintain Preferred Supplier Status
  • How to Construct Strategic Service Level Agreements
  • Teamwork to Support Key Accounts
  • Planning How to Support Your Key Accounts
  • Identifying and Overcoming Internal Barriers that Prevent Quality Support
  • Support Staff and Major Accounts
  • Planning How to Support Your Key Accounts
ID: YDFT67YHJ
certificate

of achievement

This certificate is presented to

Your Name

NSA

For completing the

Key Account Management Certificate

on 21st November 2026

Selena Hurford

Selena Hurford

Course Tutor

cpd

Daniel Morgan

Daniel Morgan

Head of Academy

Certificate Example

Anyone who has an interest in learning more about this subject matter is encouraged to take the course. There are no entry requirements to take the course.

The course is broken down into 5 individual modules. Each module takes between 20 and 90 minutes on average to study. Although you are free to spend as much or as little time as you feel necessary on each module, simply log in and out of the course at your convenience.

You can study the course any time you like. Simply log in and out of the web based course as often as you require. The course is compatible with all computers, tablet devices and smart phones so you can even study while on the move!

Once you have completed all 5 modules there is a multiple choice test. The questions will be on a range of topics found within the 5 modules. The test, like the course, is online and can be taken a time and location of your choosing.

The pass mark for the test is 70%.

If you don’t pass the test first time you will get further opportunities to take the test again after extra study. There are no limits to the number of times you can take the test. All test retakes are included within the price of the course.

You can either use your Visa, MasterCard, American Express, Solo cards or PayPal account to pay for the online course. Our site uses the latest SSL encryption to ensure your safety. All payments are handled securely by PayPal.

You can begin the course immediately after your payment has been received. You will create your login details during the checkout process. We will also send you an email confirming your login details.

We estimate that the course will take about 6 hours to complete in total, plus an additional 30 minutes for the end of course test.

Once you have been awarded your certificate it is valid for life. The certificate does not expire or need renewing.

This is a fantastic course, it is incredible value for money and it will give you all the information you need to be able to pursue the career of Teaching Assistant.

Being able to do it all in your own time makes it a lot less stressful if you're trying to fit it around work and life in general and the addition of worksheets throughout helps you see which areas need improvement before you take the final test.

Jack Whitcher

Quick and easy, can learn in your own time which was great. I have an 8-week old baby and managed to complete with no pressure. Everything was broken down so well and helpful videos along the way.

Will be taking more courses with New Skills Academy, I wish I did the course years ago. I have the experience in waxing but because I gave up my college course to have my baby, I don’t have the time to go back and I was close to qualifying.

I took this course and passed without all the hassle of going back for a year. Thank you, New Skills Academy.

Sofia Legg

The waxing course was very easy to follow and full of all the information needed. Fantastic easy step by step videos and diagrams.

Great help for setting up your own business as this course gives you all the correct information and procedures to follow.

I work from home offering a variety of other treatments, including eye lash extensions, threading and tanning now having this treatment is an added bonus… and very happy clients.

Would definitely recommend to others who are looking to follow in the same direction as me to broaden their treatments to offer for their own clients ?

Laura Turner

I loved every aspect of this online digital marketing course. The modules were well constructed and offered up a wealth of information on the subject.

I found myself learning many new things, such as the best practices for implementing an online marketing campaign, whether through social media, email marketing, or otherwise.

Passing this course has gone a long way to helping me with my online business routine.

I sought to improve my efforts at marketing my work and now, thanks to New Skills Academy, I’ve been able to. Thank you so much to New Skills Academy for this amazing course.

Daccari Mitchell

I use Sage 50 every day at work, but wanted a qualification on my CV to reflect this. I thought this course was well set out and very informative.

I really appreciated that the course is split into 10 modules as this made it very easy for me to stop and come back to when convenient. I found with work and 4 kids this was very helpful and with a good feature that it saved the place where I was so you could return at any time.

I must admit I was very surprised that I learnt new things and really glad I took the course. I would recommend this course to anyone thinking of using Sage for the first time or like me already use it daily. I really appreciated the fact that I used my tablet while taking the course.

I must be honest at 36 years old, this was my first course taken online, I was generally really surprised how easy to it was to order/book on line. Overall I felt this was a very positive experience for me I not only gained a qualification, I also gained confidence and have now book up 2 more courses.

Justine Pitman

I have really enjoyed doing the receptionist course online and I recommend anyone that wants to improve in whatever qualifications they wish to progress in to do it on New Skills Academy. It is very helpful and I have learnt a lot - My family members couldn’t believe how much I have progressed and they have actually said that they will probably do the courses online themselves. I will definitely finish the courses that I still have on here, and maybe do more courses in the future as I have learned a lot and I am willing to learn more as the resources you have on here are brilliant.

Kaoutar Benabdejlil

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